New Zealand Security - June-July 2019

June/July 2019

Facial Recognition: the front line of security versus privacy Post-mosque attacks – a new security climate

June/July 2019

Women in Security Special Event State Services Commission complaint to Police finds no law broken

www.defsec.net.nz

NZSM

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From the Editor........................................................................................................................................................................................................................................... 6 HTS Group protects NZ’s public and private spaces with advanced Hostile Vehicle Mitigation technologies...................................... 8 Panasonic launches new VL-VM Video Intercom systems range....................................................................................................................................10 Facial Recognition: the front line of security versus privacy.............................................................................................................................................12 Hikvision Launches Face Recognition Terminals.....................................................................................................................................................................14 Life after PSTN Monitoring..................................................................................................................................................................................................................16 The uncomfortable truth about disruptive innovation.......................................................................................................................................................18 Lessons from the Baltimore cyberattack for NZ......................................................................................................................................................................20 Dahua bags international accolade double.............................................................................................................................................................................. 22 Women in Security Special Event....................................................................................................................................................................................................24 Conviction to succeed... and some help to make it happen............................................................................................................................................26 How safe are you keeping your public/visitors?......................................................................................................................................................................28 State Services Commission complaint to Police finds no law broken.........................................................................................................................30 One third of ANZ business looking to hire infosec skills.....................................................................................................................................................32 Post-mosque attacks – a new security climate...................................................................................................................................................................... 34 Mosque gets weapons-detecting cameras...............................................................................................................................................................................36 Explainer: How a Royal Commission will investigate Christchurch shootings........................................................................................................38 Royal Commission to seek submissions...................................................................................................................................................................................... 40 View from the US: Body camera complications......................................................................................................................................................................42 Security industry awards: Make your nomination count................................................................................................................................................... 44 NZSA CEO Update.................................................................................................................................................................................................................................. 46 Why a converged approach to security makes good sense............................................................................................................................................ 48 Events.............................................................................................................................................................................................................................................................50 Showcase......................................................................................................................................................................................................................................................52

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June/July 2019

HOSTILE VEHICLE MITIGATION

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There are various security measures that can be used for Hostile Vehicle Mitigation to reduce the vulnerability of an area from vehicle-borne threats which are crash tested to international standards.

This equipment provides an important layer of security for facilities and public spaces as they can help stop or minimise casualties in the event of malicious activities.

We offer a wide range of safety barriers, bollards and street furniture that can help improve the safety measures of your public spaces.

Contact us now to learn more about how we can assist you.

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NZSM New Zealand Security Magazine

Nick Dynon Managing Editor Nick has written for NZSM since 2013.

He writes on all things security, but is particularly fascinated with the fault lines between security and privacy, and between individual, enterprise and national security.

Prior to NZSM he clocked up over 20 years experience in various border security and military roles.

Contact Details: Nick Dynon, Managing Editor Phone: + 64 (0) 22 366 3691 Email: nick@defsec.net.nz Craig Flint, Publisher Phone: + 64 7 868 2703 Email: craig@defsec.net.nz Postal and delivery address: 27 West Crescent, Te Puru 3575, Thames, RD5, New Zealand

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From the Editor Welcome to the June-July 2019 edition of NZSM. Two months on from the Christchurch mosque attacks, we gain insights from Phil Murphy, Sales Manager South Island for Gallagher, and Gary Morrison, NZSA CEO, in relation to how people and communities are responding to the changed security context.

In the shadow of the Christchurch mosque attacks, we also look at the new AI-powered active shooter detection platform gifted to Al-Noor Mosque’s by the Keep Mosques Safe (KMS), an international initiative designed to prevent active shooter situations at mosques through gun detection.

Continuing our post-15/3 coverage, an article by Kris Gledhill, Professor of Law at Auckland University of Technology, explains how the Royal Commission into the Christchurch mosque attacks will work, and what it will – and will not –look into. And we note that the Royal Commission wil soon look to accept submissions.

In other features, Alarm Watch General Manager and NZSA Board Member Wade Coneybeer notes that the decades-long love-hate relationship between Security Alarms and the Public Switched Telephone Network is coming to an end.

What does the phasing out of the PSTN mean for alarm unit selection?

We also bring you up to speed on the evolving issue of facial recognition cameras and concerns over privacy and accuracy. While New Zealand’s approach appears to be middle-of-the-road, many countries within the Asia Pacific region are speeding full-tilt towards incorporating the tech into new smart city projects.

On the flip side, San Francisco last month became the first city in the world to ban its authorities’ deployment of the technology.

We were lucky enough to make it to Wellington for the May 3rd Women in Security event hosted by ASIS International’s New Zealand chapter at Te Papa, and had lots to learn from each of the event’s three speakers: Catriona Robinson (Director of the National Security Systems Directorate, DPMC), Sai Honig, ISC2 board member, and Kate Pearce, TradeMe’s Security Officer (CISO).

In cyber news, FintechNZ’s General Manager James Brown, argues that New Zealand can take lessons from the U.S. city of Baltimore, which was offline for over a week in May following a crippling ransomware cyberattack.

In NZSA news, we learn about the MSD/NZSA Skills for Industry Security Programme, and CEO Gary Morrison discusses the Christchurch mosque attacks, security licensing for monitoring operators and electricians, and the recent conviction of an individual for operating security services without a licence.

With nominations for the 2019 New Zealand Security awards for excellence now open, we also take a look at the nomination process and urge nominators to ensure that they fully address the category criteria to give their nominees the best possible shot at winning.

We also touch base with Facilities Integrate 2019 and learn a bit about conference newcomer, ‘Safe and Secure Facilities and Public Spaces’, to be held in Wellington in August. Don’t forget to get your ticket to the New Zealand Security Awards dinner!

Nick Dynon, Auckland

facebook.com/defsecmedia twitter.com/DefsecNZ linkedin.com/company/ defsec-media-limited Upcoming Issue August / September 19 Building, Construction, Facilities Integration, Consultants, Electricians, CCTV Installers, Architects, Engineers, Intergrators & Estimators

Disclaimer: The information contained in this publication is given in good faith and has been derived from sources believed to be reliable and accurate.

However, neither the publishers nor any person involved in the preparation of this publication accept any form of liability whatsoever for its contents including advertisements, editorials, opinions, advice or information or for any consequences from its use.

Copyright: No article or part thereof may be reproduced without prior consent of the publisher.

June/July 2019

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HTS Group protects NZ’s public and private spaces with advanced Hostile Vehicle Mitigation technologies The terrible events in Christchurch in March this year have drawn attention to the potential of lone wolf attacks on innocent people by deranged individuals.

Not only are guns the weapon of choice, but also vehicles

can be lethal in the hands of attackers seeking to cause maximum damage to crowds or buildings, says Mr Noel Maharaj, Managing Director, HTS Group Ltd, which is expanding its operations in New Zealand to supply world leading anti-terrorism solutions to protect the public from possible attacks.

Incidents of hostile vehicle attacks directed at crowded public spaces, both in New Zealand and internationally, have begun to draw focus on the ability to protect pedestrians and the general public.

Government authorities are focusing on hostile vehicle mitigation technology to stop offending vehicles before they reach pedestrians. The Australia-New Zealand Counter Terrorism Committee’s document ‘Australia’s Strategy for Protecting Crowded Places from Terrorism’ emphasises the need to focus on pedestrian safety, particularly in high traffic public areas.

“Enquiries for safety and security technologies have trebled worldwide in recent years, as companies and organisations are becoming more aware of security risks evident globally, and how to mitigate against them,” said Mr Maharaj.

Ranging from simple barrier and boom gates for carparks, right through to advanced speed gates with integrated controls, HTS Group’s technologies are designed to protect spaces from unauthorised personnel that may intend to cause harm. The latest technologies include independently tested crash-rated bollards, gates and speed stiles, designed to protect people from threats inside buildings and out in the open.

“Unfortunately, it only takes one,” says HTS Group Managing Director Noel Maharaj, whose company supplies a range of Hostile Vehicle Mitigation technologies such as impact-rated vehicle gates. (above)

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HTS Group can supply a range of security and access control technologies to protect public and private spaces from threats

The Rising Concerns for Pedestrian Safety From local attacks on busy metropolitan streets, to incidents occurring across the world, pedestrians and the general public have increasingly become the victims. As concerns for public safety rise, Government departments, councils and sports venues across the world are implementing safety barriers, gates and removable bollards designed to enhance safety and minimise the possibility of hostile vehicle threats and attacks.

“It is no longer good enough to think ‘it won’t happen to us’ because hostile vehicles are being used in an increasing number of attacks on the public worldwide. Unfortunately, it only takes one,” said Mr Maharaj.

Infrastructure security In addition to pedestrian safety, the security and protection of businesses and core utility assets is a major focus for security professionals. Establishments are always a good target for vehicle-borne threats, which can come in the form of vandalism or even through aggressive attacks from a determined terrorist or criminal.

“Facility security should be one of the primary issues that businesses should have deeply embedded within their management processes and systems. The mobility of a vehicle means it can be conveniently used as a weapon for malicious individuals and even as a delivery mechanism for explosives,” says Mr Maharaj.

“This is where Hostile Vehicle Mitigation (HVM) comes in. HVM’s primary goal is to prevent hostile individuals from breaching a perimeter successfully or completing a criminal act and accomplishing their purpose. This type of system is ideal for use in establishments, crowded public spaces and even in utility plants,” he said.

June/July 2019

Street furniture that blends security with aesthetics and functionality provides an ideal solution to public space security. The seat and planter combination (picture above) available through HTS Group can stop a 7.5t truck travelling at up to 64 km/h

Wedges are ideally suited to high security applications, due to their unobtrusive nature, combined with the ability to respond quickly and stop heavy vehicles travelling at considerable speeds

Security Measures for Hostile Vehicle Mitigation Selecting the right equipment is vital to mitigate against vehicleborne threats. The right equipment, targeted to a particular area and application, can help prevent or minimise casualties and injuries that result from malicious activities.

HTS Group specialises in providing top quality HVM equipment, including: Street Furniture, which ensures pedestrian safety without discouraging movement through the area. Security technologies that blend in with architectural layouts – such as planters, seats and bollards – provide an elegant, secure and functional solution.

Bollards, which are a cost-effective, versatile and easily installed security measure to protect crowded spaces and businesses situated near roads. They can be ground- or surfacemounted and static or automatic, depending on the application and what type of vehicles they are preventing.

HTS Group Ltd and Ezi Security’s wide range of security bollards are designed to provide heavy-duty maximum security against ram raids and other hostile vehicle situations, while maintaining aesthetic separation for pedestrian safety.

Wedges, which offer an optimal high security solution to protect buildings such as embassies, government buildings, airports, military sites and other highly sensitive areas such as data centres, power stations and telecommunications facilities.

Whilst maintaining an unobtrusive presence, rising wedge products can tear through the chassis of an approaching hostile vehicle travelling at considerable speed.

Barriers, which are one of the toughest HVM technologies available. These machines are capable of fully stopping a 7-tonne truck driving at up to 70kmph.

HTS Group Ltd, through its long-term relationship with Ezi Security Systems, supplies barriers with lower arms, to ensure that the initial impact on small passenger vehicles occurs at the front of the vehicle, slowing or stopping the vehicle before the upper barrier arm impacts the passenger compartment. Most other designs, without a lower arm, would hit at windshield level sheering off the top half of a smaller vehicle, which is more likely to be driven by a non-threatening innocent motorist.

Fencing, which is a standard component at most sites, industrial, commercial and public spaces. Steel posts and barbed wire are enough to stop most trespassers, however, some key locations require greater security and protection, especially from vehicular assaults.

The new generation of crash fences are designed to protect perimeters from accidental, terrorist or criminal attacks from malicious individuals. These crash fences can form a second barrier behind the existing decorative fencing around the facility providing the required level of protection.

Vehicle Security Gates, which have evolved in response to greater security requirements internationally, changing from standard gate products to impact-rated vehicle gates designed to withstand impact from vehicles weighing as much as 7,500 kilograms running at 48 kph to 80kph.

The requirement for a shallow footing in many locations excludes many products. However, the patented arrestor system featured in HTS Group’s Truck Stopper range of gates can provide the lowest penetration classification for its class with a shallow foundation, making it an ideal engineering solution for protection against hostile vehicles.

Bollards are an effective anti-terror measure to prevent vehicle attacks in public spaces. (Image Credit: Ezi Security Systems)

June/July 2019

What potential Vehicle borne threat are you facing?

“The security industry is rapidly changing, both in response to global threats, and in a pre-emptive nature, to safeguard against new threats that haven’t yet been realised. We’re seeing a strong trend towards advanced technologies such as perimeter security enhancements while maintaining the open space feel,” said Mr Maharaj.

“Determining the kind of vehicle-borne threat that your establishment may be faced with is the most important first step in Hostile Vehicle Mitigation. It means the technology can target the most likely threats and provide the best countermeasures,” he said.

For further information, please contact: Noel Maharaj, Managing Director T: +64 (9) 634 7128 • E: nmaharaj@htsgroup.co.nz W: www.htsgroup.co.nz Office contact numbers: Auckland: +64-9-634-7128 • Wellington: +64-4-939-1010 Melbourne: +61-3-9338-1077

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CONTROL. SAFETY. CONVENIENCE. Flexible configurations that work for you, whatever your needs. Commercial and residential solutions with outstanding scalability ensure that no project is too big or small. Panasonic Video Intercom products are made to last and use the latest technology to enable a suite of smart features.

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Panasonic launches new VL-VM Video Intercom systems range Panasonic, a leader in the development of diverse electronics technologies and solutions; is expanding its range of cutting-edge video intercom systems in the NZ market with the introduction of the VL-VM series which will be a cost effective video surveillance solution.

The NEW modular based system, is expandable from two to 32 rooms, with up to 6 Lobby stations and includes a line-up of various monitors.

It supports the two main wiring methods, star and bus for hassle-free installation; making it a flexible option for apartment and enterprise solutions.

The MV10 monitor, is an ideal replacement for existing audio-only intercom systems; as it uses two wire cables for power, audio and video.

Stylish, yet durable, the panels are built to last carrying IP55 and IK08 certifications, guaranteeing complete protection from water, dust and other particles.

Large wide-angle lenses cover 170 degrees horizontally and 110 degrees vertically.

Other features include multiple electronic lock release and integration with access control systems.

To find out more about the new VL-VM series and how it can work for your business please contact Heath Coleman at Panasonic.

Founded in 1918 by Konosuke Matsushita, Panasonic is a company built on Japanese principles of quality and reliability. Today, Panasonic consumer electronics are offered through 172 locations in 37 countries and territories. We continue to work by the values established by Konosuke Matsushita a century ago while continuing to develop the products of the future.

Panasonic Contact: Heath Coleman Panasonic Business Development Manager heath.coleman@nz.panasonic.com 021 868 717

SURVEILLANCE

Facial Recognition: the front line of security versus privacy With the city of San Francisco recently banning authorities’ use of facial recognition surveillance, privacy and accuracy concerns are starting to catch up with developments in the technology, writes chief editor Nicholas Dynon.

Three distinct speeds appear to have emerged in the race to adopt facial recognition surveillance technologies: (i) ‘full-speed ahead’ towards a smart-city future, (ii) ‘slowly but surely’ - stressing oversight and regulation, and (iii) ‘straight to pit lane’ - banning of what is seen as a biased and inaccurate biometric collection technology that threatens civil liberties.

While New Zealand’s approach appears to be middle-of-the-road, many countries within the Asia Pacific region are speeding full-tilt towards incorporating facial recognition into new smart city projects utilising IoT to deliver infrastructure that is sustainable, efficient and secure by design. On the flip side, San Francisco has last month become the first city in the world to ban it’s authorities’ deployment of the technology.

Full speed ahead From government agencies to private use, there is an increasing demand for advanced analytics-enabled surveillance systems for safety and security purposes.

With facial recognition, organisations possess the capability of identifying and tracking individuals on their premises, and to flag visitors who are of interest.

Facial recognition can be used to identify anyone from repeat customers to shoplifters, from missing persons to potential terrorists. Machine vision

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smarts make these systems quick and contactless, often able to process many moving facial images at once.

For these reasons, facial recognition cameras are seen as a cornerstone of the surveillance capability of the archetypal ‘smart city’. According to a McKinsey Global Institute report, the deployment of such smart applications results in 30 to 40 percent fewer crime incidents.

Many private operators, such as in the retail sector, utilise facial recognition for security and business intelligence purposes. Law enforcement and border security agencies also see its obvious benefits, and the emerging technology appears to be finding comparatively strong footholds in jurisdictions where there are fewer privacy barriers.

Straight to pit lane “Police praise the technology’s power to improve investigations, but many agencies also try to keep their methods secret,” Jon Schuppe recently observed in NBC News. “In New York, the police department has resisted attempts by defense attorneys and privacy advocates to reveal how its facial recognition system operates.”

“Sometimes people arrested with the help of facial recognition aren’t aware that it was used against them. Because police don’t treat facial recognition as evidence for presentation in court, the technique does not often turn up in public documents and has not been the subject of many judicial rulings.”

Such is the potential abuse of the technology by government authorities that tech capital San Francisco took the

step in May of banning the use of facial recognition software by the police and other agencies.

The result of an 8-to-1 vote of the city’s Board of Supervisors, the ban makes San Francisco the first major American city to implement such a prohibition, which comes in the wake of civil liberty group concerns that potential abuse of the technology could lead the US down the track of becoming an oppressive surveillance state.

And it’s not just local government that’s applying the handbrake. James Vincent, writing in The Verge, noted in April that Microsoft had turned down a request from law enforcement in California to use its facial recognition technology in police body cameras.

“Speaking at an event at Stanford University, Microsoft president Brad Smith said the company was concerned that the technology would disproportionately affect women and minorities,” wrote Vincent. ”Past research has shown that because facial recognition technology is trained primarily on white and male faces, it has higher error rates for other individuals.”

Slowly but surely According to the American Civil Liberties Union (ACLU), the spread of facial recognition technology represents a “serious threat to civil liberties and civil rights”.

“Transparency, accountability and oversight for facial recognition is critical to preventing government misuse,” commented the ACLU’s North California chapter.

June/July 2019

“Companies developing facialrecognition software need to consider how their products enable dragnet surveillance, discriminatory enforcement, and abuse. Then those companies should take action to protect civil rights.

Communities should be passing local laws to make sure that discriminatory surveillance systems are not secretly deployed in their neighborhoods.”

Echoing ACLU comments, Dr Shaun Ryan from the University of Canterbury, told RNZ recently that there is always a margin of error associated with AIenabled surveillance.

He said privacy safeguards also need to be considered, including who has access to the footage. “Often companies with these types of system will keep videos so that if they do make mistakes, they can use it to improve the algorithms,” he said.

Ultimately, a recorded facial image is a biometric record – a physical or behavioural human characteristic, such as facial image, fingerprints, voice, iris scan or gait, that is used to digitally identify a person.

“As the potential and application of biometric technology multiplies, making sure people’s privacy is protected has never been more important,” Biometrics Institute Chief Executive Isabelle Moeller commented ahead of her organisation’s annual Asia Pacific conference in Sydney last month.

June/July 2019

It is believed that these guidelines are the first comprehensive, universal privacy guidelines for biometric collection.

Made up of sixteen principles ranging from non-discrimination to maintaining a strong privacy environment, the guidelines follow the launch in March of the Institute’s Ethical Principles for Biometrics, which cover: • Redress and complaints by people who have suffered discrimination, humiliation or damage as a result of biometric-related systems • Stronger privacy protection for data collection by automated systems, especially for minors and those with disabilities • Advice on managing subcontractors • The role of audits and privacy impact assessments • Managing data breaches • The right of citizens to have their biometric and record amended or deleted.

“Even if facial recognition software is highly accurate, there will still be times when it can get things wrong,” says New Zealand’s Privacy Commissioner (OPC).

“Therefore any organisation or business using facial recognition technology needs to undertake a high level of scrutiny over how accurate it is and how thoroughly it has been tested for use in New Zealand.”

Some factors about facial recognition that the Privacy Commissioner suggests considering include: • What is the lawful purpose for using the technology? (principle one of the Privacy Act) • How will you notify people that you are using the technology? (principle three) • Will the technology be used in a way that might be unfair or unreasonably intrusive? (principle four) • Will the personal information be stored securely? (principle 5) • How will you accommodate an individual’s right to access the information about them? (principle 6) • How will you accommodate an individual’s right to correct information about them, if it is wrong? (principle 7) • How will you make sure the information collected is up-to-date and accurate? (principle 8) • How long will you keep the information for? (principle 9) • What will be your reasons for disclosing the information? (principle 11).

According to the Privacy Commissioner, organisations need to take the risk of misidentification seriously, and ask themselves what controls and processes they can put in place to minimise that risk.

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Hikvision Launches Face Recognition Terminals

Hikvision, the world’s leading supplier of innovative video surveillance products and solutions, has launched a range of groundbreaking face recognition terminals. Hikvision’s face recognition terminals are embedded with deep-learning algorithms for access control and office scenarios for improving building operations, workforce management and safety operations.

Three face recognition terminal models are available, each one uniquely and flexibly designed for a wealth of applications and scenarios: • Wall-Mounted Face Recognition Terminal – DS-K1T604MF & DS-K1T606MF • Base- or Wall-Mounted Face Recognition Terminal – DS-K1T605MF • Face Recognition Component for Access Turnstile – DS-K5603-Z

DS-K1T604MF & DS-K1T606MF

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Accurate and Fast Face Recognition Hikvision has embedded Deep-Learning algorithms into its face recognition terminals, providing fewer transmission delays and a reduced load on backend components. As a result, the terminals have a high success rate – the face-capture rate can hit 99% accuracy at less than 0.5 seconds.

During rush hours, access turnstiles equipped with Hikvision’s face recognition terminals can respond in less than a half-second, passing up to 40 persons per minute.

DS-K5603-Z

All three of these models are easy to install and use. The wall-mounted terminal is well-suited for quick access at an entrance. The base & wall-mounted terminal can be mounted on convenient vertical surfaces or on the front desk. The face recognition component is designed for use in conjunction with access turnstiles. If needed, this model can be rotated horizontally upon installation for capturing facial images at the most effective angle.

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Various models and types are available with a wide variety of front-end or back-end combinations to meet a multitude of scenarios and environments. Hikvision’s face recognition terminals support 1:1 or 1:N matching modes, authentication via Mifare cards, and TCP/IP or RS-485 connectivity.

DS-K5603-Z with access turnstile

Hikvision’s face recognition terminals apply to a wide variety of scenarios and environments and can be highly personalized. Multiple authentication modes are available: face images, swiping ID card and comparing images, custom modes, and more. Applications range from commercial real estate, government agencies, small to very large businesses or factories, just to name a few.

June/July 2019

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INDUSTRY

Life after PSTN Monitoring Wade Coneybeer, Alarm Watch General Manager and NZSA Board Member, discusses the phasing out of the PSTN and what it means for alarm unit selection.

After decades of a love-hate relationship between Security Alarms and the Public Switched Telephone Network, it finally approaches the end.

Spark announced in June 2018 that it had already removed 62 of the 482 Automated Telephone Switches and set the goal to remove two more each week for the 12-month period that followed.

There are varied opinions out there, but the consensus is that your best bet is to move your monitored alarms off the aging copper network, sooner, rather than later.

This isn’t a new predicament, our industry was first invited to a briefing in 2007 by the then Telecom, warning that the PSTN was going to be phased out. Most industry vocalists have been ringing the warning bells since that meeting, so you are more than likely to already have your options in play.

Apart from radio transmission, one of the first options was to utilise a phone port on the customer’s modem or install a VOIP adapter to emulate the DTMF tones, but this was not always successful due to traditional alarm receivers being very unforgiving when it comes to the tones they require to successfully exchange information. These connections infamously work one day, and not the next.

Soon after, and still to this day, came a slow wave of addon modules. Retrofitting alarms with a device that neither replicates DTMF tones nor utilises the traditional alarm receiver, but rather works by picking up the message from the alarm’s dialler, converting it to data and sending it via the customer’s internet or the Cellular Data Network.

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Wade Coneybeer, Alarm Watch General Manager

IP units that connect the alarm directly to the customer’s modem were very popular, initially. On first thought, this appeared to be the cheapest option as you didn’t have to pay for a SIM card, but it didn’t take long to work out that it came at a higher cost unless the customer had a managed network.

Integrators were doing repeat visits to customers to get connections back online and Monitoring Operators were hassling clients about lost connections, all because the customer

June/July 2019

was touching their modem or had lost power. The success rate is higher for commercial clients with managed networks, but don’t forget to add on some time to your quote to cover working with their IT team.

The most popular option is using a device that connects to the Cellular Data Network - the beauty of these units is that the monitoring is not reliant on the customer’s internet or modem, nor is it accessible to be interfered with in any way. Most units are powered by the alarm system and backup battery, so the customer is protected during power outages.

There are various brands of these units and they are all popular for their own reasons. The best way to identify the most suitable unit for your clients is to bench test them yourself. Some are cheaper, some have more bells and whistles, such as upload/download, and most have their own supplier smartphone app or web portal for management, diagnostics and remote operation.

I cannot say if the PSTN will, or when it will, completely shut down - but I do believe existing customers still utilising the copper landline should be warned - and if you have the chance, wouldn’t it be nice to stagger the upgrades, rather than get the calls last-minute, like those install requests on Christmas Eve? Something as simple as using a website like MailChimp to do an e-mail newsletter or including a note on your invoices about the required upgrade could save you the panic. Don’t push this as bad news. This is an upgrade that comes with cool new features, higher security, faster transmission and possibly the ability to arm/disarm via smartphone.

As I mentioned earlier, this is not a new problem and our Alarm Watch Bureau numbers indicate that the industry is getting there slowly. We only have 40 percent of connections left using the PSTN and only 15 percent of our new connections in 2019 were connected using phone lines. We are getting there! The days of the Telecom guy blaming the alarm guy and the alarm guy blaming the Telecom guy are nearly over…. nearly.

20 questions to consider when choosing the right module: 1. Do you require upload/download?

2. Do you have to (or want to) manage the SIM Card?

3. What polling plans are available and at what cost?

4. Can you use the customer’s internet connection as a backup path via ethernet and/or wifi?

5. Does the supplier’s smart app cost each month?

6. Does the unit have 4G? 7. Can you easily check cellular reception?

8. Can you ‘ping’ the unit remotely?

9. Can you see the polls from the unit?

10. Will the poll reset the monitoring station’s “No Signal” alert?

11. Can the customer set/unset from a smart app?

12. Can the unit be used with different networks or is it locked to one?

13. Does the unit or the receiver kiss off the panel?

14. How many inputs and outputs does the unit have?

15. What does it cost to buy?

16. How easy is it to activate a new unit?

17. Can the unit ignore the account number from the panel?

18. Does the unit have Dual Path available?

19. Does the network supplier warn you of outages?

20. Is the communication path sufficiently secure for your client’s needs? i.e. Private secure network with encryption vs public internet.

June/July 2019

Is Your Electronic Security Business Connected?

Grow your electronic security business with one integrated solution.

simPRO offer for NZSA members Get 20%* off your initial investment in simPRO job management solution. *Terms and conditions apply.

simpro.co.nz/nzsa

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The uncomfortable truth about disruptive innovation There will always be winners and losers from disruptive innovation, writes Trish Thompson, Product Strategist at Gallagher. Large businesses face different challenges to their smaller, more agile, competitors.

Start-ups thrive on disruptive innovation, embracing new technology and finding fresh markets to serve. Yet many large, successful businesses are slow to embrace a disruptive approach, missing out on new markets, increased profits and staying ahead of competitors.

Doing the same thing, expecting different results Many successful companies are experts at incremental, or sustaining, innovation.

This is the type of innovation that results from talking to existing customers, understanding their needs, and enhancing or building new versions of existing products. It works, it’s profitable, and when done well it makes a company successful.

But this approach also trains companies to only listen to their existing customers, blinding them to the future potential of break-through technologies and preventing a culture where disruptive innovation can thrive.

For example, Company X may see the innovation opportunity in a new technology, but the technology itself is not ready for the customers they currently serve. In competition for development investment, pitched against smaller, incremental projects built off existing platforms that will satisfy their current customers, the short-term business case for the new technology simply doesn’t stack up. This is where it typically dies – and once Company X is in that pattern, creating a culture where disruptive innovations can thrive is significantly harder.

If you want to build a culture of innovation then you’ll probably have to stop listening to some of the existing experts and conventional wisdom in your industry.

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To be disruptive, you need to do things differently. There is seldom a guaranteed pot of gold at the end of the disruptive innovation rainbow, so companies need to be prepared to try new things and adapt and change based on the results. True disruptive innovation will change the ways in which money is made and distributed in the industry, and there will always be winners and losers.

Bureaucracy and disruptive innovation don’t mix Another reason many large companies aren’t thriving on disruptive innovation is because of people and decision making.

Where start-ups have the benefit of a greenfield environment with no rules or restrictions and few decision makers, already successful companies don’t have the same flexibility.

While they may have no shortage of innovative ideas, there’s often no one person responsible for making decisions to keep them moving forward. The idea gets discussed in circles until it feels too hard, and then it dies.

Even if progress is made at a decisionmaking level, a company geared to serving the needs of one market in a specific way often fails to make the transition within sales, marketing, operations or elsewhere in the business to properly support the fledgling initiative.

Innovation requires as much creativity and skill in devising a disruptive strategy and approach for your company as the creativity that fires new product and service innovation in the first place.

It’s not all or nothing It’s important to realise that sustaining innovation and disruptive innovation aren’t mutually exclusive. You can do both, with

Trish Thompson, Product Strategist at Gallagher

wise financial management around how to split the company’s investment between breakthrough and sustaining innovations.

Sustaining innovation is often the lifeblood of a successful business, generating profits that support new ventures and allowing the breakthrough innovation team to look further ahead.

This support for a disruptive approach can in turn help ensure the business is able to survive disruptive market changes.

It’s an advantage that larger, established businesses have over start-ups.

Get comfortable with discomfort If breakthrough innovation is hard, the solution is not as difficult – just a bit uncomfortable for successful businesses, whose focus is often on a different kind of innovation.

The key is making sure the value of the disruptive innovation process is understood throughout the business, from the very highest levels and throughout every role that contributes to innovation, so that changes to culture and decision-making are supported. The rest comes down to execution (but that’s a different story).

June/July 2019

INFOSEC

Lessons from the Baltimore cyber-attack for NZ According to FintechNZ’s General Manager James Brown, New Zealand can take lessons from the U.S. city of Baltimore, which was offline for over a week in May following a ransomware cyber-attack.

Hackers breached the Maryland city’s servers on 7 May, demanding $92,000 worth of Bitcoin. Agents with the FBI’s cyber squad worked with city employees to try to determine the source and extent of the cyberattack.

The ransomware blocked government email accounts and disabled online payments to city departments, leaving rate payers and property buyers high and dry.

It’s the second cyber-attack to strike the city in as many years. The previous attack knocked out the city’s emergency dispatch system for 17 hours.

The hackers used a ransomware called RobinHood — a powerful and malicious program that makes it impossible to access server data without a digital key. Replicating that key without the hackers is impossible, Rubin, Avi Rubin, a Johns Hopkins computer science professor and cybersecurity expert, told NPR. “I don’t even think that the NSA would be able to break this algorithm,” he said. “It’s believed by the cryptographic community, both the theoreticians as well as the practitioners, to be unbreakable by today’s technologies.”

What does New Zealand need to do to prevent one of its major cities being offline for over a week, asked FintechNZ’s Brown.

“What would the economic impact be if Auckland, Wellington or Christchurch went offline? It would probably run into billions of dollars”.

“Baltimore’s government rushed to take down most computer servers on May 7 after its network was hit by ransomware. Functions like 911 weren’t affected but after eight days, online payments, billing systems and email were still down,” he said.

“No property transactions were conducted in the week following the attack, exasperating home sellers and real estate professionals in the city of more than 600,000. Most major title insurance companies prohibited their agents from issuing policies for properties in Baltimore.”

Brown said small steps can be taken to minimise the impact of a cyber-attack in New Zealand.

“Some basic actions should be put in place straight away.

Companies should install, use and regularly update antivirus and antispyware software on every computer used in their business and keep it updated”.

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“They should use a firewall for their internet connection and make backup copies of important business data and information – and back up often”.

“Businesses must control physical access to their computers and network components and secure their wi-fi networks.

Companies should make sure their employees only have access to the data they work with and they should all regularly change passwords”.

“According to the Kaspersky Lab, the average annual cost of cyber-attacks to small and medium-sized businesses was more than $US200,000 in 2014”.

“Most small businesses don’t have that kind of money lying around and, as a result, nearly 60 percent of the small businesses victimised by a cyber-attack in the US close permanently within six months of the attack.”

According to Brown, many of these businesses put off making necessary improvements to their cyber security protocols until it was too late because they feared the costs would be prohibitive.

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Loktronic Limited Unit 7 19 Edwin Street Mt Eden Auckland P O Box 8329 Symonds Street Auckland 1150 New Zealand Ph 64 9 623 3919 Fax 64 9 623 3881 0800 FOR LOK mail@loktronic.co.nz www.loktronic.co.nz

INDUSTRY

Dahua bags international accolade double Dahua riding high after taking home a Security Today ‘Govie’ award and a first placing in the recent KITTI Semantic Segmentation Evaluation.

Government security product award Dahua Technology, the video-centric smart IoT solution provider, has been awarded a ‘Govie’ by the North American magazine Security Today. The award honours outstanding government security products in a variety of categories, including video surveillance cameras.

“Each year we have the opportunity to view the latest and greatest products that will impact the government security sector, and this year’s contest is no different,” said Ralph C. Jensen, editor-in-chief of GovSec and Security Today magazines in a press release.

“The solutions that have been entered represent great technology and innovations.”

An independent panel of judges from the security industry selected the winners in the 2019 categories, evaluating entries for features such as, innovation, quality, design, market opportunity, and technical advances. Dahua’s Multi-flex™, a flexible, 4x2MP, multi-sensor camera, took home the gold award in the IP video surveillance cameras category.

Boasting innovative flexibility, the Multi-flex allows users to position each sensor module independently around the camera’s internal track for 180, 270, or 360-degree fields of view. The camera’s integrated IR illuminators move along with the sensors for night time illumination.

“The high-performing Multi-flex makes video surveillance more adaptable, easier to use, and more cost-efficient for a variety of vertical markets,” commented Jennifer Hackenburg, Dahua’s senior product marketing manager. “We are honoured to be recognised for our contribution, which represents Dahua Technology’s continued innovation and commitment to quality.”

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Semantic Segmentation Evaluation win Adding to its trophy cabinet, Dahua also recently took out 1st place in the KITTI Semantic Segmentation Evaluation, an international benchmark for autonomous vehicle video analytics.

In 2017, Dahua achieved the first place in the field of ‘scene flow’, ‘optical flow’ and ‘text recognition detection’, backing up in 2018 with wins in ‘2D vehicle object detection evaluation’, ‘multiple object tracking’, and ‘pedestrian re-identification’. This time it’s broken through in the semantic segmentation algorithm category.

Semantic segmentation takes an image or video frame as input, and outputs a heat-map that classifies each pixel into one of several predefined categories. It is a basic task of computer vision, and plays a vital role in autonomous driving, robot scene understanding and virtual reality.

Established by the Karlsruhe Institute of Technology and Toyota Technological Institute at Chicago, the

KITTI dataset is one of the world’s largest computer vision algorithm benchmark datasets.

KITTI contains real images captured by driving around the mid-sized German city of Karlsruhe, including urban and rural areas, and highways. Each image contains up to 15 vehicles and 30 pedestrians, with varying degrees of occlusion and truncation.

In the KITTI semantic segmentation task, 19 types of objects, such as automobiles, pedestrians, roads, motorcycles, bicycles, traffic signs, buildings and vegetation in various scenes, are required to be accurately segmented.

In this evaluation, Dahua Technology incorporated image classification, single target segmentation, full pixel semantic segmentation and other advanced algorithms to improve the accuracy of semantic segmentation.

More information about the KITTI dataset is at the KTTI Vision Benchmark Suite site www.cvlibs.net/datasets/kitti/ eval_semseg.php.

June/July 2019

INDUSTRY

Women in Security Special Event At ASIS New Zealand Chapter’s Women in Security Seminar in Wellington, three inspiring women in security gave insights into the varied paths that led them into successful careers as security professionals.

Now in its second year, the ASIS NZ Women in Security Seminar continues to encourage the advancement of women working in New Zealand’s security sector through the exchange of information and sparking of collaborative relationships.

This year’s 3rd May instalment, held at the Museum of New Zealand Te Papa Tongarewa, was made possible through the support of sponsors Optic Security Group, ICT, Icaras, Provision ISR, Deloitte, and Risq New Zealand.

The stellar speaker line-up included Catriona Robinson, Director of National Security Systems, Department of Prime Minister and Cabinet; Sai Honig, ISC2 Board Member; and Catherine (Kate) Pearce, Security Officer at Trade Me, NZITF Board member and Internet NZ Councillor.

The evening also saw the awarding of an ASIS International token to ASIS NZ Deputy Chair Ngaire Kelaher CPP PSP. In presenting her with the token, ASIS NZ Chair Andrew Thorburn acknowledged not only Ngaire’s long term commitment to the ASIS organisation but also her influence as a highly qualified and inspirationally dedicated security professional role model.

Catriona Robinson Catriona graduated from Victoria University Wellington with a degree in German and Latin, a post-grad scholarship to study in Germany and a vague idea that “when I got back home I could apply at MFAT and then my life would begin.”

“A little card at the student job search caught my eye – it was the 90s, so it was hand-written, and it said something to

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the effect that if you can speak a foreign language and use a computer then apply here, so I did, and that is how I ended up as an intelligence analyst in the heart of New Zealand’s intelligence community in a little organisation called the GCSB... and it was the best thing that could have happened to me.

“I know in passing just how enormously lucky I was to have been able to basically wander – or stumble – into such a fantastically interesting and rewarding career that national security has been for me with nothing but an arts degree to my name.

“I got to do a lot of really interesting things, I got to work with a number of genuinely world-class minds on some pretty cutting-edge solutions to complex problems.

“It was a great privilege to have worked at the Bureau across a period of time that spanned a lot of interesting changes in intelligence and also in security and for women in security generally from the mid ‘90s to where we are now.

But after 18 years with the Bureau and looking to take the next career step, Catriona found the transition challenging, not least “trying to persuade potential employers who had never heard of me that they should give me a chance when actually I couldn’t talk about anything I’d done.”

“That gave me a great preliminary insight into some of the issues that people who work in national security face, and maybe in particular women who work in the national security space when they try and move around in pursuit of their career.”

June/July 2019

says, a ‘cultural journey’. “Having business units the size of MBIE was really strange.”

Kate is now Security Officer at TradeMe, a CISO role. “My job is to help us make sure we are secure and trusted for our customers and for New Zealand as a whole,” she said.

“We touch jobs, we touch the housing market, we touch second hand goods, we touch new goods, we sell insurance, we have a dating site... there’s a lot of things to keep track of.”

Bruce Couper (L) and Kate Pearce (R)

It’s an experience that now informs Catriona’s additional role as acting director of the National Security Workforce Programme, which administers the women in national security mentoring programme – a programme commenced in February 2018 to support the participation of women across the national security system.

Kate Pearce Kate worked in a range of jobs, including full time in a supermarket for a couple of years, prior to going to university. “That probably helped my people skills more than anything else... keeping a straight face when someone was acting entitled.”

“I did not move sideways into security,” she explains. “I studied into it.”

“I went to Canterbury to do electrical engineering, then shifted to computer engineering, then shifted to computer science, then studied some postgrad, then did a masters. My first job after that was in information security.”

Moving to the US, and following a nine-month contract, she took on a consulting role in a boutique consultancy of around 50 people which, she explains, is “tiny for the US.” Purchased by Cisco, the consultancy became part of a multinational 100,000-person company. It was, she

Sai Honig is currently an ISC2 international board member

June/July 2019

Sai Honig Sai Honig is currently in her last year as an ISC2 international board member, having been elected to the board in 2017. ISC2 is the largest information security professional organisation in the world, with over 141,000 members worldwide.

With a degree in science and aerospace engineering from the University of Arizona and an international business degree, Sai explains that her road to cyber security was not the ‘traditional road’.

“I actually had a childhood friend who introduced me to encryption, although I didn’t know it was called encryption. My friend and I were about eight years old, he was completely deaf, and growing up in southern Arizona we learned American sign language. But trying to communicate by non-verbal means didn’t always work for us. We started writing notes and we got caught with those notes, so we had to come up with a better way and we created a cypher that we only knew.

“Later in high school I learnt some programming and created a cute little program that did just the same thing. I had no idea it was information security or cyber security.”

Sai became a design engineer in the aerospace industry and was involved in the design of rockets, including a project on the international space station.

Working with sensitive information, and needing to share information across team members, she found herself again back in the encryption space.

A change in career and an international business degree later, Sai eventually stepped into an IT auditor role before making the move from the US to New Zealand, where she joined the Waikato District Health Board as security manager and then Xero as senior security adviser. “Both of those jobs involved educating people,” she said, “ultimately that is what our roles are.”

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INDUSTRY

Conviction to succeed... and some help to make it happen The MSD/NZSA Skills for Industry Security Programme gives a young man with a rough start and dreams of better things a hand to succeed in the security industry.

In his 23 years, Luke* has faced numerous challenges. Homeless, on a benefit at 16 and with a conviction to his name, he was determined to expand his horizons.

“I was driven to put all my skills and life experiences into something that will better myself and help people from all places and walks of life.”

He was struggling on low-paying jobs, when he went to Work and Income (WINZ) for help and saw a poster for a Skills for Industry programme. It offered a pathway to work in the security industry.

Security was an industry that had always appealed, but he considered out of reach because of his previous conviction.

Luke made a call and the very next day he was contacted by Andrea Charlton, the New Zealand Security Association’s (NZSA) employment broker manager for the Skills for Industry Security Programme.

The programme is a partnership between the Ministry of Social Development (MSD) and the NZSA. It helps to recruit and train Work and Income clients with the skills the security industry needs.

Andrea saw his excellent attitude, and although she advised his conviction could make securing a licence and position more difficult, she encouraged him to pursue the opportunity.

Luke needed to be issued a Certificate of Approval (COA) by the PSPLA in order to start training in security. His first application failed because of his conviction, but Andrea encouraged him to appeal.

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“From experience, the best things in life don’t come easily,” Luke said.

“I constantly reminded myself that everything was out in the open and I had nothing more to hide and nothing else to lose.”

The NZSA provided a letter of support while Luke obtained references from family, friends, previous employers and his counsellor. His appeal was successful and a COA was granted.

With his COA in hand he was recommended for a role in a security company.

His new employer said that Luke came dressed to impress with a great attitude and maturity. He was signed up that day, and with a high-end event scheduled for that evening he was working within hours of the interview.

“I won’t lie, it was definitely nerve racking…but I did everything in my power to assure it went by like a breeze,” he said.

Luke’s long-term plans include more training, and he has his eye set on cyber security and the goal of becoming a CISO.

The NZSA has many member companies who need staff but require vetting before they will consider them. The Skills for Industry Security Programme acts as a filter, ensuring that candidates presented are the ones that have a very good chance of succeeding.

It also covers wages for the first six weeks of employment while the new recruit is training. There are further incentives for the employer when the employee reaches three and six months of employment.

Andrea says that “while around one in ten of those who come forward for the programme are suitable for uptake, the long-term employment prospects of those who succeed are excellent.”

When a young person makes a mistake, it can affect their ability to gain quality work for many years. Through the Skills for Industry Security Programme, the MSD and NZSA are keen to ensure those who want to move forward and into a rewarding career in security are not being held back at the door. *Not his real name

June/July 2019

T H E N ZS A SE CURITY I N DU STRY AWARDS 2 3 A U GU ST 2 0 1 9

Recognising and celebrating excellence and outstanding service and performance in the New Zealand Security Industry.

The awards are an opportunity for the security industry to recognise and promote excellence and outstanding service performance among New Zealand security companies, so make sure to get your nominations in before they close on the 12th July 2019.

For more information on how to nominate someone go to the events page of our website www.security.org.nz

Winners will be announced at the NZSA Security Awards Dinner on Friday 23 August 2019 at Crowne Plaza, Auckland.

Register via the website by clicking on “Events�.

Registration and Nominations are open to all who work or have interest in the security industry, not just NZSA members.

All enquiries regarding the Awards Dinner should be directed to the NZSA office on (09) 486 0441 or email nzsa@security.org.nz

NEW ZEALAND SECURITY ASSOCIATION

CONFERENCE

How safe are you keeping your public/visitors?

The Safe and Secure Facilities and Public Spaces conference provides a first-of-its-kind forum for exploring the security of public facilities in New Zealand from a range of traditional and emerging threats.

New Zealand-based organisations and facilities now have even greater reason to sharpen their focus on a wider range of dangerous and significant threats.

After the horrors visited upon Christchurch, thinking must shift to encompass all possible incidents and scenarios, including terrorism.

Whilst owners and operators of public facilities, tourism, educational and transport operations previously focused considerable attention on response to natural disaster, now they must factor in significant human-derived threats.

Around the world, ‘soft targets’ and crowded public spaces such as stadia, shopping precincts and major events have been targeted with increased frequency.

Public safety has been breached by random attacks. Whilst law enforcement and security services are responsible for wider threat surveillance, it is the owners and operators of facilities who must play their part to keep people safe.

Many organisations are now reviewing their site, visitor and operational security and safety – or considering doing so – in light of the changed security context.

Hosted at Wellington’s Te Papa on 12 and 13 August, the new Safe and Secure Facilities and Public Spaces conference promises valuable insight into what’s required to properly be prepared.

This conference will examine how operators and owners, along with other stakeholders, can effectively mitigate the risks and decrease the security vulnerabilities whilst maintaining the necessary public and/or visitor access and experience.

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The conference will draw together people concerned with safety and security at: • Local government facilities, council offices, stadiums, pools, parks, beaches, museums and shopping precincts • Hospitals and health facilities • Schools, universities and education facilities • Transport facilities, hubs and vehicles • Tourism and travel operators • Government facilities • Private facilities open to the public: pools, gyms, shopping malls and commercial buildings • Critical lifelines and infrastructure: refineries, tank farms, ports, oil companies, water and gas • Private facilities profiled as higher targets: churches, mosques, temples, religious organisations • Stadium and large sporting, concert and park event operations Key topics covered include: • International best practice security risk management • Predicting and responding to physical threats, including new hostile vehicle mitigation solutions • Cyber threats and their potential impact on your operations • Crowded places and target profiles • What makes your facility a target?

• How to protect crowded places from terrorism or other threats

• Vulnerability assessments and applying lessons learned • Effective collaboration with facilities and emergency services • Managing security and incidents in the new era of social media • Effective counter-measures solutions • Keeping people safe at major events • Harnessing interagency cooperation at mass events Conference speakers include Sydney Opera House’s Dave Crossley, Melbourne Cricket Ground’s Mark Oxnam, Air New Zealand’s Ellen King, Auckland War Memorial Museum’s Sir Kenneth McKenzie, Auckland Live’s Dean Kidd, Regional Facilities Auckland’s Glenn Simpson, Counties Manukau DHB Anton Venter, and AUT’s Willy Taylor, among others.

Among the 24 speaker presentations will be a panel discussion featuring Dave Crossley, Dr John Battersby of Massey University’s Centre for Defence and Security Studies, and Chris Kumeroa of Global Risk Consulting, on the importance of the private security sector working in collaboration with government within the context of national security.

This is a first-of-its-kind conference in New Zealand featuring a who’s who of local physical security and emergency management specialists. To view the details, including the full speaker line-up, visit conferenz.co.nz/safe.

June/July 2019

Effectively mitigate the risk and decrease the security vulnerabilities to keep people safe and secure

SAFE & SECURE

Facilities & Public Spaces INTERNATIONAL SPEAKERS

12 & 13 AUGUST 2019 | TE PAPA TONGAREWA, WELLINGTON

Dave Crossley

Mark Oxnam Security Operations Manager Melbourne Cricket Club

LOCAL EXPERTS

Head of Security, Emergency Planning & Response Sydney Opera House

Dean Kidd

Auckland Live

Hugo Porter

Security Civil Aviation Authority of NZ

Anton Venter Counties Manukau DHB

Ellen King

Air New Zealand

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Stay up-to-date on what’s emerging in New Zealand’s threat landscape

2

Be inspired by fresh case studies from industry and walk away with a practical roadmap for building a safer and more secure society

3

Opportunity to network and meet people who share the same challenges

View Agenda Online: www.conferenz.co.nz/safe GOLD SPONSOR

MEDIA PARTNER

SUPPORTING ORGANISATION

ORGANISER

INDUSTRY

State Services Commission complaint to Police finds no law broken Police investigation into a complaint made by the State Services Commissioner last December finds nothing illegal in Thompson and Clark surveillance.

In a 09 May media release, Police Assistant Commissioner Richard Chambers confirmed that the recording of meeting proceedings involving Southern Response Earthquake Services claimants by Thompson and Clark Investigations Limited (TCIL) did not constitute the unlawful interception of private communications.

State Services Commissioner Peter Hughes laid a complaint with police last December following an inquiry into the use of the private investigation firm by Government agencies.

Although received by police in December, it emerged in early March that no investigation had commenced at that time in relation to the complaint.

The embarrassing oversight meant that it wasn’t until early March that the investigation had gotten underway, concluding by early May.

According to the media release, the complaint alleged actions could amount to offending under the Private Security Personnel and Private Investigators Act 2010 and s216B of the Crimes Act 1961.

Matters relating to the Private Security Personnel and Private Investigators Act 2010 were investigated by the Private Security Personnel Licensing Authority, which has the legislated responsibility and jurisdiction under this legislation.

The PSPLA investigation found that TCIL did not breach the PSPPI Act, nor was it guilty of misconduct.

Police investigated issues relating to the Crimes Act 1961, which included: • A review of documents provided by the Private Security Personnel Licensing Authority • A review of documents and recording provided by the State Services Commission • A review of information gathered during the 2018 Police investigation into use of external security consultants • Police interview of the contractor who attended and recorded some of the meetings at the centre of the complaint.

“After thorough consideration of all the information available to the investigation team, police have determined that there was no evidence found of criminal offending or unlawful conduct of any nature,” said Assistant Commissioner Chambers.

According to the Police, the recording of meeting proceedings by a contractor working for TCIL “did not constitute

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the unlawful interception of private communications” for the following reasons: • The conversations recorded by the contractor were not ‘private’ within the meaning of the Crimes Act, as there was no reasonable expectation of privacy by any party, and accordingly the knowledge or consent of any other meeting participant was not required; • The contractor was a party to any communications during the meetings, as they were a member of the audience at those meetings and had paid for a ticket to attend in the same way as other participants; • The contractor did not use any fictitious identity whilst attending meetings; • Any recordings made by the contractor were for the purpose of an ‘aide memoire’ to assist the preparation of a report, and were not provided either to the contractor’s employer, or to Southern Response Earthquake Services; • The audio recordings that were made were recorded openly using a visible cell phone on the contractor’s lap, in circumstances where other participants were also recording the meeting, and no copies were made by the contractor; • No evidence was found that any other private conversations were recorded, either intentionally or inadvertently.

The State Services Commissioner has been advised of the outcome of the investigation.

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Loktronic Limited Unit 7 19 Edwin Street Mt Eden Auckland P O Box 8329 Symonds Street Auckland 1150 New Zealand Ph 64 9 623 3919 Fax 64 9 623 3881 0800 FOR LOK mail@loktronic.co.nz www.loktronic.co.nz

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INFOSEC

One third of ANZ business looking to hire infosec skills Thirty-three percent of businesses in Australia and New Zealand are looking to hire information security-specific skills, according to a new report from the Computing Technology Industry Association (CompTIA).

In total, more than three-quarters of survey respondents indicated that their organisations were looking to improve security skills.

A mix of methods were reported, including offering security training for current employees (37 percent); hiring people with security-specific skills (33 percent); and offering security certification for current employees (28 percent).

Furthermore, 20 percent are exploring the use of third parties and outsourcing security while 14 percent are looking to expand their use of third parties.

According to AustCyber’s Australia’s Cyber Security Sector Competitiveness Plan 2018, a shortfall in Australia’s cybersecurity workforce may already be costing our trans-Tasman neighbours more than $400 million in lost revenue and wages. The Australian infosec sector is already short around 2,300 workers, with an additional 17,600 cybersecurity professionals needed by 2026.

The volume and variety of cyberattacks is one of the primary factors contributing to the security skills shortage. Today’s technology stack contains a diverse set of components, and any of these can be vulnerable. A breach in any one element could disrupt operations, leak data, or create access to other parts of the system.

A range of skills is therefore needed to secure modern infrastructure, respond to incoming threats, and ensure proper operations.

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“Given the current skills gap, the importance of offering security training and certification will be more important than ever in equipping the future workforce,” CompTIA ANZ Channel Community executive council member and Datto, Inc.’s APAC director of sales, James Bergl, said. “It will also inspire loyalty by showing employees a willingness to invest in their career development, which ultimately benefits the business long-term.

“For channel businesses, the skills gap may lead to an increase in outsourced security as ANZ businesses are left with few other options. Heavy competition from competing channel businesses will mean that a strong sense of loyalty will be required for the channel to retain its talent.”

While skills growth is the most direct way to improve the effectiveness of a security team, there are other steps organisations can take to give a security team the best chance of success.

“From a cultural perspective, understanding that IT is now a strategic activity drives a new mindset and behaviour. Likewise, new attitudes and practices must emerge as security becomes a separate operational function, and quickly integrating a new mentality throughout an organisation will help security efforts move forward,” Bergl said.

“The most critical aspect of modern security for an organisation to grasp is that the objective is no longer to build the ideal defence. Implementation and maintenance of a secure perimeter is still a necessary task, but it is no longer sufficient.

“Cloud computing and mobile devices have introduced workflow and data storage techniques that require new models, and the incessant nature of attacks makes total prevention an unreasonable goal. As such, companies need more proactive methods to ensure a strong security posture including retaining and upskilling their security workforce.”

June/July 2019

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ASIAL SECURITY CONFERENCE

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securityexpo.com.au

CHRISTCHURCH

Post-mosque attacks – a new security climate Two months on from the Christchurch mosque attacks, NZSM gains insights from Phil Murphy, Sales Manager South Island for Gallagher, and Gary Morrison, NZSA CEO, in relation to the post-15/03 security context.

Security, at its most fundamental level, is a feeling. It’s a feeling – or a sense – of safety; an absence of fear. It is our individual sense of security that – when in sufficient measure – enables us to each go about our daily lives with a degree of confidence that our individual wellbeing faces no imminent threat.

Several weeks after the Christchurch mosque attacks, it is evident that people’s sense of safety – in Christchurch, in our Muslim community, and across New Zealand – has, to varying degrees, been dealt a blow. In this sense, New Zealand’s security climate has changed.

“No one thought the New Zealand Police would lock a major city down for four hours – this is not New Zealand and it’s certainly not the South Island way, but it’s happened and perhaps it shows just how easy it can be for anyone to be able to just wander into a site and cause such misery,” commented Gallagher’s Christchurch-based Sales Manager, Phil Murphy.

For many people of various faiths across the country, places of worship have become localities of fear.

“Following the tragic mosque attacks in Christchurch, there has been a high degree of anxiety and concern from faith leaders across the community,” the NZSA’s Gary Morrison told NZSM. “Whilst the Police have provided a highly visible presence, there has been an awareness that the level of support

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cannot be maintained on an on-going basis and that over coming months police resources will need to be deployed into other areas.”

Spike in enquiries Phil, like many throughout the security industry, has noted an increase in enquiries following the attacks. “Information is key; people want updates ASAP, they want immediate notification of an event, but most importantly they want to be able to walk onto a site or sit at school or in an office and feel safe - to know that someone can’t just roll in through the front gates at will and cause chaos.”

Far from being Christchurch-centric, enquiries have been coming in from other geographies and from a variety of organisations. “There have been reviews

from all types of entities and all over the South Island”, Phil explained. “This is a major event that has prompted people to ask questions and look at their own systems and procedures.”

And the types of enquiries have been wide-ranging: “What are our lock down procedures for this type of event?

How does our system work ? Do we even have one? How are we controlling who should or should not be on our site? How do we manage visitors to the site? When did we last test our systems?

We never thought about peoples access and movements on a site until now – How do we tell our staff there is an event? How do we alert key people or emergency services of an event? How do we account for staff being able to get off a site - or be in a safe zone?”

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According to Phil, the volume of enquiries made to date may well be the tip of the iceberg. “As the ripple starts, it will run to a wave once the various reports are out on what happened that day,” he said.

Professional advice On Sunday 12th May, Auckland Emergency Management and Auckland Council jointly hosted a Safety, Security and Wellbeing Forum designed to provide faith leaders with access to support and information required to review their own security requirements, to build community resilience and to restore community confidence.

The Forum attracted in excess of 50 faith leaders from the wider Auckland region to attend presentations from security practitioners, Council specialists on Crime Prevention Through Environmental Design (CPTED) and building approvals, and officials from the Department of Internal Affairs. Skype presentations from experts in the United States on the psychosocial consequences for a community after mass violence also featured.

The NZSA represented the security industry at the event, with Gary providing an overview of industry licensing and guidance on supplier

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selection. Additionally, NZSA members Fear Free (Anna Crane) and Risq NZ (Bruce Couper) presented on the topics of Security Risk Assessments and Situational Awareness.

Guidance on supplier selection focused on ensuring that suppliers are licensed and NZSA members; seeking multiple proposals rather than reliance on a single provider; looking for security in depth rather than reliance on a single solution; obtaining expert advice rather than friend of a friend who used to work in security; and contacting the NZSA if uncertain.

“Forum organisers received very positive feedback from the attendees and, without a doubt, achieved the goals of strengthening the capacity and capability of our religious communities and assisting faith leaders in making informed choices when developing their own practice and process for safety, security and wellbeing in their communities, “ said Gary.

Like Gary, Phil also points out the importance of seeking advice from suitably experienced security professionals.

“Audit and then review your site and procedures with someone who has experience in protection systems, document and practise a clear plan of

access control, lock down and notification services, and educate people as to why these things are necessary. Consider self-sufficient secure zones within your site, have alternative communications available, and make sure your maintenance agreements include full tests of the services you need.”

Phil also recommends sharing important information with the authorities. “After the earthquakes, lots of procedures changed and drills became the norm for anyone that lived in the city.

Once again there are no guarantees, but you can certainly mitigate risk and limit any loss.”

“To say ‘if it happens it happens’ is poor – it’s lazy and apathetic – and gives no reassurance to the young, old and weak who may not be as physically or mentally as tough as you. Every site has a legal obligation to the people on it that it has taken all practical steps to ensure their safety and protection – including those less able to defend themselves.”

But importantly, Phil points out, keeping people on your site safe isn’t possible unless you know who is on your site. “On any given day many property owners/operators wouldn’t have a clue who was on their site, where they went, and when they left. It’s time to think about it.”

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Mosque gets weapons- detecting cameras Christchurch’s Al-Noor Mosque will be one of the first two mosques to implement an AIpowered active shooter detection platform to protect its worshippers and staff after the tragic 15 March mass shooting.

The solution is the result of a partnership between Texas-based Athena Security and Qatar-based Al-Ameri International Trading to launch Keep Mosques Safe (KMS), an initiative designed to prevent active shooter situations at mosques through gun detection.

Al-Ameri, along with Islamic charities and foundations, will finance the installation of Athena’s AI-powered gun and weapons detection platform in at least 20 mosques internationally, including in the US, the UK, New Zealand and Australia.

Co-founded in 2018 in Austin, Texas, by serial entrepreneurs Lisa Falzone and Chris Ciabarra, the company took out the Threat/Risk Management Systems category for their “AI Threat Detection and Safety Platform” at the 2019 Security Industry Association (SIA) New Product Showcase Awards.

“The Keep Mosques Safe initiative helps worship spaces better protect themselves from extremists who wish to do them harm, by providing effective safety tools to prevent these horrific events,” said Falzone.

Shagaf Khan, President of the Muslim Association of Canterbury New Zealand and the Al-Noor Mosques said of the gift: “It gives us great pride to have

Mr. Fahad A.B. Al-Ameri, CEO of Al-Ameri International

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‘brothers and sisters’ like Brother Fahad A.B. Al-Ameri and his respected family who have shown their solidarity with the Al-Noor Mosque.

“After the tragic attack in the AlNoor Mosque, I reached out to pay my condolences to Brother Shagaf Khan, as many had done,” said Fahad A.B. AlAmeri, CEO of Al-Ameri International.

“I was also committed to help support the New Zealand Islamic Community, and the search began for an intelligent system to prevent such incidents from happening again.”

“I wish to thank each and every person at Athena and I hope for many more mosques to be protected by their system in the near future.”

Lessons from school shootings According to Athena’s analysis of past events, it takes from 3 to 12 minutes for authorities to be alerted to an active shooter incident. Because these incidents are often over in five minutes, most attackers do their damage before police arrive.

Additionally, mass shooting incidents typically generate a great deal of incorrect information. Many witnesses at the scene may telephone police and provide conflicting or unclear reports about the appearance and location of a shooter or shooters. It can then be difficult for police to form an accurate picture of unfolding events at the scene.

Athena claims that its platform, which works with most existing surveillance camera systems, has

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Christchurch’s Al-Noor Mosque

been developed with law enforcement and trained on scenarios under their supervision.

The video weapon detection system monitors camera feeds and recognises drawn weapons within seconds of seeing them. Once a weapon is recognised, an alert is sent to security resources via a smartphone app, providing mosque administrators and law enforcement maximum time to respond.

The platform detects active shooters before a weapon is fired using artificial intelligence and motion detection to spot threatening objects – like guns and knives, and threatening motion – like someone drawing a gun or raising a fist.

Apart from sending a real-time video feed to security staff, or to law enforcement if configured to do so, the system also connects with a camera’s speaker, so officers or negotiators can communicate directly with the attacker to inform them that they have been identified and that authorities are on their way.

Canterbury Muslim Association president Khan said that Al-Noor Mosque’s newly installed system would just be used by mosque management initially.

Building on the system’s current 99 percent accuracy in recognising drawn weapons, 2019 enhancements include a mapping capability to help responders pinpoint and track the location of threats and the ability to recognise fights when they start since they often escalate to gun violence.

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The technology’s AI is geared specifically towards object – rather than facial – recognition, however, facial recognition has been slated for near-term release.

Integration with access control, building management and notification systems amplifies its capability. Once an alarm is triggered, Athena can provide a lock down if the client chooses to ‘plug in’. It can stop all elevators (unless manual over ride key is inserted), lock all classroom doors from outside access, turn on lights, close all parking gates, and send text messages to third parties selected by the client.

Charitable works The system doesn’t come cheap.

Approximate installation cost is USD $15,000 per mosque, which includes: Athena Enterprise AI Server with 12 months License – USD 12,000.00 (for a 10-camera setup), plus installation, commissioning and Logistics costs – USD 3,000.00.

With only 20 or so mosques set to be gifted the technology internationally, most congregations will be left to continue making their own less high-tech arrangements.

The likely withdrawal of armed police protection at New Zealand’s mosques following the month of Ramadan, will see administrators opting in the main for more thrifty measures, which may include placing members of the community on reception and observation duty during prayer times, completing minor works

such as installing additional exits, and using fundraising activities to procure security solutions.

In the UK, a government Places of Worship Security Fund has been set at £1.6 million for 2019/20, with a further £5 million fund opened to provide security training. Home Secretary Sajid Javid confirmed the new “Ramadan package” during a statement to MPs in early May. “We know that Muslims are anxious for their safety after the atrocity in Christchurch, and that tensions are heightened during religious festivals,” said Mr Javid. “So we are supporting Faith Associates to provide security training and advice for the Islamic holy month.”

“Support is being given in 12 workshops around England and Wales, and guidance is being distributed to over 2,000 mosques, community centres, and madrasa.”

Similar workshops have reportedly taken place locally, including a recent event hosted by Auckland Council (see article Post-mosque attacks – a new security climate also in this issue of NZSM).

Internationally, the Christchurch mosque attacks – and a spate of recent attacks in the US and elsewhere – have caused both Muslim and non-Muslim places of worship to reflect on their physical security. Such considerations should be based on advice from licensed security professionals, and should look more broadly than specific systems and solutions.

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Explainer: How a Royal Commission will investigate Christchurch shootings Kris Gledhill, Professor of Law at Auckland University of Technology, explains how the Royal Commission into the Christchurch mosque attacks will work, and what it will – and will not – look into.

The trial of the man accused of the murders and attempted murders in the Christchurch mosque attacks is one small but important legal process.

Another one has now started. A Royal commission of inquiry, to be led by the senior judge, Justice William Young, and an as yet unannounced second person [announced as former diplomat Jacqui Caine subsequent to writing], will look into the specific circumstances leading up to the shootings on March 15 that left, as of now, 51 people dead.

The commission will investigate whether police or intelligence services could have done more to prevent the atrocity, but its terms of reference do not allow it to look into the role of social media.

Duty to protect life Coroners exist to investigate the circumstances of a death and to make recommendations designed to reduce the risk of further deaths. However, mass deaths, whether in a disaster or atrocity, may call for a different process. The investigation then needs to have a focus on systematic matters.

The Inquiries Act 2013 refers to three different types of wider inquiry: a Royal commission (which is formally a matter of the Royal Prerogative), a public inquiry (established by the Governor-General) and a government inquiry (established by a minister). There is a hierarchy, with royal commissions at the top.

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Kris Gledhill, Professor of Law at Auckland University of Technology

Recent examples of incidents that involved significant loss of life and merited a Royal commission include the Pike River coal mine explosion and the failures of buildings during the Canterbury earthquakes.

There is an important international human rights dimension. The International Covenant on Civil and Political Rights (OHCHR) 1966, binding on New Zealand since 1978, obliges the New Zealand government not to take life arbitrarily and to protect life.

This duty to protect is in focus here. The question that requires a Royal commission is whether officers of the state, most obviously in the

police and intelligence services, failed in their duty to protect the victims by preventing the atrocity from occurring in the first place.

Answering this question is part of an implied further duty on the state to investigate possible fault on its part. As duties are by definition owed to someone, fixing this as part of the right to life reveals that it is owed to the families of the deceased victims, and those whose right to life was put at risk, and their families. They must be at the centre of the investigation. They have the clearest stake in needing to know whether more could and should have been done to prevent the atrocity.

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Focus of the inquiry Naturally, the desire of those most directly affected to get to the truth is a powerful tool for ensuring that an investigation is kept on track. The rest of us have an obvious interest as well, because we all want to have any necessary changes made to reduce the risk of similar atrocities occurring. But the personal interest adds to this.

The terms of reference for the Royal commission have been released, and should be interpreted in light of this international human rights obligation.

But the place of the victims is not prominent. At most, paragraph 4 refers to the expectation that the inquiry will “connect with the Muslim community” in its work, and paragraph 16 has a similar reference and a note about appointing a liaison person or persons.

But nothing in the terms of reference prevents the families being at the centre of the process, and the statutory power of the commission to regulate its own process allows it to do what it considers as proper in this regard.

The scope of the commission’s investigation is a mixed bag. In

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paragraph 7 of the terms of reference, which sets the scope of the inquiry, the first six points are directly about the activities of the accused person. The final three, which relate to state sector agencies, are phrased as sub-points to the activities of the individual. But the investigative duty must focus on the potential failures of state officials to fulfil an obligation. It will be important that this is construed appropriately by the commission.

Paragraph 8 (relating to findings needed) and paragraph 9 (relating to recommendation to be made) suggest that defaults by state agencies and changes that should be made are central. This is reinforced by the introductory comments, which also have a suitable focus on state agency default and required changes.

The problematic paragraph 7 can be interpreted accordingly.

What the commission will not do Paragraph 13 of the terms of reference makes it clear that the commission will not investigate arms laws. Separate action has already been taken in changing New Zealand’s gun laws.

Nor will the commission investigate non-state operators such as media organisations, or the police response once alerted to the atrocity. These two limitations are unnecessarily narrow.

It may be that the response of the police was incredibly professional and appropriate. If so, that should be recorded. But if more could have been done, the commission is prohibited from even raising the thought.

As for media platforms, if part of the problem is that governments have failed to regulate the hate-filled corners of the internet, that is part of what we should know in order to protect us from similar acts.

While the government might have been concerned to delay the commission’s findings, which are due by 10 December 2019 and can be supplemented by interim findings, it would have been possible to create a timeline that required the commission to conduct an inquiry in several parts with different dates. The problematic part of paragraph 13 requires governmental reconsideration.

This article was originally published on The Conversation, 07 May 2019.

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Royal Commission to seek submissions The Royal Commission tasked with investigating the lead-up to the Christchurch mosque attacks, including the performance of relevant government agencies, will soon seek written submissions.

The Royal Commission of Inquiry into the Attack on Christchurch Mosques on 15 March 2019 is completing its initial phase and is currently considering evidence. It has a deadline of 10 December to report back to Governor-General Dame Patsy Reddy.

Established on 8 April by the Governor-General, the Royal Commission is tasked with investigating events leading up to the attack and the performance of government agencies in relation to those events.

According to the Royal Commission’s website, “the purpose is to reassure the New Zealand public, including all Muslim communities, that all reasonable measures are being taken by State sector agencies to ensure their safety and protection.”

The Royal Commission is required to examine: • What relevant state sector agencies knew prior to 15 March 2019, about the activities of the attacker; • What actions (if any) relevant state sector agencies took in light of that knowledge; • Whether there were any additional measures that relevant state sector agencies could have taken to prevent the attack; and • What additional measures should be taken by relevant state sector agencies to prevent such attacks in the future.

To investigate the above, the Royal Commission must also look into the individual’s activities before the attack, including: • relevant information from his time in Australia • his arrival and residence in New Zealand

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• his travel within New Zealand, and internationally • how he obtained a gun licence, weapons, and ammunition • his use of social media and other online media • his connections with others, whether in New Zealand or internationally.

As part of its inquiry into the actions of government agencies, the Royal Commission will consider whether there were any impediments to relevant state sector agencies gathering or sharing information relevant to the attack, or acting upon such information, including legislative impediments, and whether there was any inappropriate concentration or priority setting of counter-terrorism resources by relevant state sector agencies prior to the attack.

“We have already met with relevant State sector organisations and other individuals; now we are considering evidence in detail,” stated Supreme Court Justice Hon Sir William Young KNZM, chair of the Royal Commission. Initial meetings have also been scheduled with Muslim communities and plans to establish a Muslim Community Reference Group are underway.

“New Zealanders, including Muslim communities, rightly expect assurances State sector agencies are doing all they should, to ensure the public’s safety and protection,” said Sir William.

A minute issued on 13 May outlines the procedures for gathering information and evidence, and the provision for inquiries to be conducted in private.

Apart from various meetings, formal interviews and the establishment of a Muslim Community Reference Group, the Royal Commission will also seek

Governor-General Dame Patsy Reddy

written submissions and potentially conduct public forums.

According to the minute, the Royal Commission will, in due course, accept written submissions. It will advise when the written submission process is open, and the timeframe for lodging submissions. A facility will be provided for information to be supplied to the Royal Commission on a confidential basis.

It further explained that the Royal Commission is currently considering whether part of its process for gathering information may include one or more public forums at which the views and experiences of the public will be sought and considered by it.

Any further updates will be made on the website: www.christchurchattack. royalcommission.nz.

Interested parties can contact the Royal Commission team by email at: info@christchurchattack. royalcommission.nz; or by post at: Royal Commission of Inquiry (Christchurch), PO Box 680, Wellington.

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FEATURE

View from the US: Body camera complications It was recently revealed that NZ Police has suspended a review of body cameras, thereby putting the brakes on its adoption of the technology. In the U.S., there’s been swings and roundabouts, writes Mark Tarallo in Security Management.

Use of body-worn cameras, or body cams, by police departments continues to trend up. According to a survey released in August 2018 by the Police Executive Research Forum, more than 80 percent of U.S. police agencies are either using body cams now or have plans to do so in the near future. More than 85 percent of the departments that currently use body cams would recommend them to others.

“Body-worn cameras can demonstrate that a police agency is willing to be transparent and accountable for its actions. The conceptual appeal of bodyworn cameras has led to rapid adoption of the technology in police agencies across the country,” the report found.

Other developments have helped drive this swift adoption. In late 2014, the Obama administration proposed the (US)$ 263 million Body-Worn Camera Partnership Program, a federally funded body-camera advocacy initiative for states and localities. The program was later approved.

At around the same time, the police department in Rialto, California, participated in an influential study, Self-Awareness to Being Watched and SociallyDesirable Behavior: A Field Experiment on the Effect of Body-Worn Cameras on Police Use-of-Force. The study found that, during a year-long trial period of body cam use, public complaints against officers fell 88 percent compared with the previous 12 months.

But lately, there have been a few reality checks. In 2017, Washington,

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D.C., officials released the surprising results of their own randomized controlled trial of body cam use by the city’s police department. The study found that body cam use had no detectable effects on police discretion, as measured by arrests for disorderly conduct. And the D.C. study featured more than 2,000 police officers, compared to 54 in the Rialto experiment.

“These results suggest we should recalibrate our expectations” that body cams will cause a large-scale behavioral change in policing, particularly in contexts similar to Washington, D.C., the study explained.

Another challenge is cost. Video storage can be expensive, especially when dealing with a high volume.

These cost factors recently caused some police departments to drop, or consider dropping, their body cam programs, according to recent media reports.

For example, in February, Unified Police Department officers in Salt Lake County, Utah, said their agency may discontinue use of body cameras, partly due to the high costs for digital video storage. Previously, the department outfitted 125 of its 410 officers with body cams, using funding from a grant that expires this year. But supplying all officers would cost more than $400,000 per year, according to the agency.

Cost can also present an issue for smaller departments, such as the one in East Dundee, a village suburb of Chicago. The police department there ordered body cameras for its 17 police officers. Before they could be put to use, a new police chief persuaded local officials to cancel the program. The chief argued that the $20,000 annual fee for the cameras and video storage could not be justified as a budget expense.

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Still, while not every police department is jumping on the body cam bandwagon, others have expressed great satisfaction with their programs. Jeff Karpovich, CPP, the chief of security and director of transportation at High Point University in High Point, North Carolina, found that his security force’s use of body cameras—called “chest cams” because of where they are worn on the uniform—has been a big help, for several reasons.

One is that they have increased accountability. “Our officers are as human as anyone else out there, and some may have the inclination to say things and do things that they probably shouldn’t do if nobody is looking,” says Karpovich, who is a member of ASIS International. But an active chest cam acts as a “digital supervisor,” nudging officers to comply with all rules and regulations.

Another reason is that chest-cam video frequently serves as a means of exoneration in response to complaints lodged against officers. “It proves to others they did what they were supposed to do,” he explains. “It has exonerated them time and time again.” ©

Furthermore, chest-cam video provides great value as evidence. “If a picture is worth a thousand words, video is worth a million words,” Karpovich says.

However, this value comes with a responsibility: video must be produced when it is needed, so technical glitches are costly. Citizens understand if a scuffle between an officer and a civilian leads to unwatchable or unusable video, Karpovich explains. But if an incident that should have been recorded was not recorded, or if there is an unexplained gap during crucial moments in a video, citizens become suspicious. “The absence of chest-cam video reeks of cover-up,” Karpovich says. “If we have a program like this, we had best have it working properly.”

High Point’s security force follows rules set out in its standard operating procedure (SOP), but since it is not a police department, it is not covered by the growing types of state regulations that are now being formulated regarding public access to body cam video. In 2018, lawmakers in 36 states and D.C. introduced legislation aimed at creating state-wide rules governing the use of

body cameras, according to a recent Washington Post report. Often, these efforts are driven by an attempt to increase transparency.

For example, in February, a New York appellate court determined that the public has the right to view footage from body cameras. The ruling rejected an argument made by the Patrolmen’s Benevolent Association, the New York City police union, that public access to video should be blocked under a state law that requires police personnel records be kept secret.

At High Point, Karpovich says the chest cam program developed into a successful and beneficial enterprise.

Although video is not kept forever, it is stored for a limited amount of time in case relevant complaints are made, making costs manageable. Also, certain safeguards prevent video from being released on YouTube or social media, such as password protections that greatly limit the number of people in-house who can access video.

“I don’t see anything derailing this,” he says of the camera program. “It’s a proven tool.”

2019 ASIS International, 1625 Prince Street, Alexandria, VA 22314. Reprinted with permission from the May 2019 issue of Security

Management.

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INDUSTRY

Security industry awards: Make your nomination count With nominations for the 2019 New Zealand Security awards for excellence now open, nominators are being urged to ensure they fully address the category criteria.

“The award nominations are now open and I encourage employers, customers and colleagues of those who are worthy of recognition to ensure that a nomination is submitted before the close off on Friday 12th July,” said NZSA CEO Gary Morrison.

“The nomination process is online via our website and very straight forward.

We have even provided guidance on what the judges are looking for in determining the finalists.”

Winners of the 2019 New Zealand Security awards for excellence will be announced at an awards ceremony to be held at Crowne Plaza, Auckland, on Friday 23 August. The awards dinner recognises companies and individuals across the security sector who have demonstrated exceptional achievement.

Nominations are open, and will close on Friday, 12 July.

This year’s awards categories reflect a number of changes made since the 2018 awards, and include: • Manpower Trainee of the Year • Electronic Trainee of the Year • Security Trainer or Workplace Assessor of the Year • Outstanding Security Training Initiative • Outstanding Skills for Industry Employee of the Year • Security Consultant of the Year • Security Integrator of the Year • Design and Support Electronic Sector - Professional of the Year • Install and Service Electronic Sector Technician of the Year • Security Officer of the Year • Patrol Officer of the Year

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• Security Specialist of the Year • Communication Centre Operator of the Year • Security Supervisor/Operations Manager of the Year • Security Administrator of the Year • Outstanding Staff Retention/Staff Development Programme • Outstanding New Product or Service of the Year • Visionary Leadership Award The judging panel for this year’s awards is unchanged from last year except for the inclusion of David Tomoana from ANZ Bank, who takes

a seat on the panel vacated by Doug McCormick. Continuing as judges from last year are Ngaire Kelaher (ASIS New Zealand), Nick Dynon (Defsec Media), and Gary Morrison (NZSA).

Given an anticipated large number of entries over the 18 categories, the NZSA advises that nominations should: • Be fully compliant with the Conditions of Entry.

• Directly address the “recognition” requirements specified in the Category Criteria in a clear and concise manner.

• Use examples, stories and references to demonstrate the attributes and achievements of the nominee, ensuring they are accurate and factual. These can be supported by attachments to the nomination, but this should be limited to key documents only as it is difficult for the judges to review and assess multiple attachments.

• Keep to the brief provided by the Category Criteria and do not get side-tracked with superfluous or unnecessary information and detail.

“Well-deserving nominees can be let down by poorly completed nominations,” said judging panel member Nick Dynon. “Take your time to complete a well thought-out nomination that addresses the category criteria directly... the nomination is the only basis we have upon which to consider a nominee.”

For more information on how to submit an award winning nomination, visit the NZSA website at https:// security.org.nz. Bookings for the awards dinner can also be made on the NZSA website.

June/July 2019

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NZSA CEO Update New Zealand Security Association CEO Gary Morrison discusses the Christchurch mosque attacks, security licensing for monitoring operators and electricians, and the recent conviction of an individual for operating security services without a licence.

Christchurch Terrorist Attack On Friday 15 March, New Zealand came face-to-face with an act of terrorism that most had assumed would never occur in our own country.

The reality for many security professionals, however, is there has always been a knowledge and fear that our renowned “she’ll be right” attitude towards security left us vulnerable to some form of attack, and that it was only a matter of time before terrorism found its way to New Zealand.

In the days immediately following the Christchurch mosque attacks I received calls from a number of colleagues who just wanted to talk about their feelings, particularly with regards to the discussions we had previously about the likelihood of such an event occurring, and to speculate on the possible

Gary Morrison, New Zealand Security Association CEO

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ramifications for New Zealand and the New Zealand security industry.

From a national perspective, there was consensus that our National Terrorism Threat Level would be set at ‘medium’ following a short time at the ‘high’ rating, and would not return to the previous ‘low’ rating for the foreseeable future. In conjunction with this there would be substantial pressure placed on Police and government agency resourcing and the need to prioritise their activities both short and longer term.

A further challenge, particularly for government agencies, will be how they can effectively monitor potential threats given the State Services Commission inquiry into the use of external security consultants and the legal and ethical issues around intrusive surveillance techniques.

There was also a clear view that the terrorist attack would create an immediate increase in demand for security services, particularly for security officers, but that in many ways the reaction would be of a knee-jerk nature rather than informed decisions based around the risk profile of customers and the need for considered and integrated security plans and systems.

Some five weeks after the event, I can look back at our discussions at the time and say that we were pretty much on the mark.

The challenge for the industry now is how do we play our part in creating a more risk aware society where security becomes an important consideration across our every-day lives, but without significantly impeding on the social freedoms that New Zealand so much enjoys and values.

As an example of how we can add value, myself and members of our Risk Management Special Interest Group are working with Auckland Emergency Management (the old Civil Defence) to host a forum for all mosques in Auckland to discuss how they can effectively improve their internal security measures as police resourcing is gradually removed.

We are also involved in positive discussions with the NZ Police as to how we can improve two-way intelligence sharing and in particular, how we can gain improved recognition and utilisation of private security staff in matters of national security.

The Australian Strategic Policy Institute (ASPI) report Safety in Numbers: Australia’s private security guard force and counterterrorism published last year has direct correlations to New Zealand and provides a pathway for improved public/private security cooperation and ultimately, increased public safety. I hope that we will be able to expand on our discussions and tangible developments over the next few months.

Licensing for Monitoring Operators The amendment to the Private Security Personnel and Private Investigators (Minimum Training) Regulations 2018 originally scheduled for 01 April 2019, has now been delayed until 01 May 2019.

The change will confirm that Monitoring Operators are required to be licensed under the Property Guard classification in the Act but will exempt them from being required to complete the Minimum Training Units as a requirement for obtaining their licence.

As part of this process, there will be some changes to the Certificate of

June/July 2019

Approval application and renewal process to ensure that applicants are identified as either frontline (Security Officer) or nonfrontline (Control Room or Monitoring Centre Operator) roles.

Security Licensing for Electricians The question of licensing for electricians and electrical businesses who install, service and sell security systems has been both contentious and confused. This has come about due to the exemption provided under the PSP&PI Act for those who are licensed under alternative Acts (including electricians with the EWRB).

The Master Electricians and NZSA have prepared a Joint Statement that will be released in May with the intent of providing clear and concise guidance to

June/July 2019

members of both organisations, and the wider public, on the application of the legislation.

The full statement will be available on both the Master Electricians and NZSA websites in the near future but does provide confirmation that where an electrician sells a security system or provides security advice to the owner or occupier of a premises, they are deemed to be acting as a Security Consultant and must hold a Certificate of Approval or licence as a Security Consultant.

Industry Forum re Council Compliance Requirements The NZSA is currently working with the Field Surveying and Building Consents team at Auckland Council

with regards to facilitating an Industry Forum in May or June whereby electronic security providers can meet with council representatives to discuss council interpretations and requirements, seek clarity over more contentious issues and, where appropriate, put forward recommendations and proposals for simplified processes.

The NZSA and Christchurch City Council jointly facilitated a similar Industry Forum in late 2017 which met with unanimous endorsement from all parties in attendance.

The date and location for the Auckland Industry Forum will be communicated as soon as arrangements are confirmed.

Rogue security guard fined $18,000 for unlicensed security work One of the most consistent complaints I hear from members and non-members is that our Act (the PSP&PI Act) has no teeth when it comes for dealing with unlicensed operators.

The reality is that the Act does have teeth by way of reasonably substantial fines (up to $40,000 for an individual or $60,000 for a body corporate) but the authorities who oversee the Act have traditionally applied an educative approach to those found in breach rather than adopting a more punitive approach via fines.

The NZSA has been lobbying our licensing authority (PSPLA) and investigative body (DIA) for some time on this, promoting the position that operators should by now be aware of the legislative requirements and encouraging the imposition of fines.

It was very pleasing therefore to read the recent headline in the press that a rogue security guard had been fined $18,000 for performing unlicensed security work in Auckland.

Sean Micheals (also known as Seu Ilai Taleni) pleaded guilty to operating the businesses Corporate Group International Limited, Corporate Protection and Security International Limited and HD Security Services Limited without a licence.

The DIA commented in the article that “security services are often in positions of authority and having unlicensed cowboys in the industry puts the public at real risk. If people break the law, we will catch them. The requirement for a security licence helps protect New Zealanders and security operators by ensuring service providers are trusted, trained, and comply with the law.�

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CONFERENCE

Why a converged approach to security makes good sense Auckland plays host to Facilities Integrate 2019 in August, where a much-anticipated panel discussion will explore the emerging role of ‘converged security’ in facing the combined threat posed by physical and information security breach It wasn’t too long ago that ‘security’ meant physical locks and barriers and a man in a uniform patrolling the premises. These days, ‘security’ means a lot more, given society’s extensive reliance on information technology.

While both disciplines are widely recognised as necessary, they are traditionally seen as separate – and it’s time this changed.

That’s according to Jason Cherrington, CEO of Optic Security Group, which provides security solutions across New Zealand and Australia.

“The world’s a more connected place, where organisations are operating in environments characterised by increasing demand for around-the-clock availability, with more volatility and more complexity.

At the same time, security issues are more pronounced, with a combination of physical and cyber attacks sharing a common thread of financial gain for the perpetrators,” he says.

Within this context, Cherrington points out that every company today is exposed to multiple and simultaneous risk factors against which mitigation is wise.

“You need to safeguard people, plant and equipment, information and technology.

It’s a complex ask, but good governance demands reasonable protection from physical and digital threats.”

This reality is directly behind the emergence of Optic Security Group, which combines physical security measures – including ‘high tech’ systems, like CCTV,motion detection and access control – with information security measures.

The problem companies face is perhaps best summed up in an anecdote.

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If sensitive information is protected by sound data security techniques, hackers could build a multimillion-dollar system capable of cracking the protection.

Alternatively, they could simply breach a premises’ physical security measures far more cheaply by tailgating or by paying off a contacted office cleaner in order to achieve their nefarious ends.

“This perfectly illustrates why physical and cybersecurity must be seen as two sides of the same coin,” Cherrington says. “It’s no good having virtually impenetrable cybersecurity if someone can walk in and get what they want.”

By bringing together IT and physical security, a converged risk approach considers vulnerabilities dynamically, recognising that risks across the PHYSEC, PERSEC and INFOSEC domains no longer threaten in isolation.

Along with a former British military intelligence agent, Cherrington is leading a panel discussion on cybersecurity at the upcoming Facilities Integrate conference.

He’ll make the case for ‘converged security’, which takes a 360-degree view of the challenge and incorporates traditional defence mechanisms with emerging ones. In other words, solutions that deliver protection and resilience in

terms of both physical and cyber security.

Facilities Integrate organiser Lorraine Smith says security is a hot topic, with more than 20 exhibitors spanning cyber and physical security appearing at the trade Expo. “Today’s modern buildings and facilities are designed with security at the forefront. The risks faced by building managers has, however, changed substantially -they’re not just looking to keep burglars out, they also have building management systems to protect and they need to keep sensitive data safe from prying eyes – particularly if those buildings house businesses dealing with private data.”

With a focus on hands-on experiences, learning and the generation of trade, Facilities Integrate 2019 provides an unparalleled opportunity to try new products, services, and technologies, learn about the latest trends, find special trade deals, top suppliers, and vital new business partners, and attend world-class seminars, workshops, and speakers.

The event takes place at the ASB Showgrounds in Auckland on 25 and 26 September 2019. Trade-only, it is free to attend.

For more information or to register, visit https://www.facilitiesintegrate.nz/

June/July 2019

THE TRADE-ONLY EXHIBITION FOR PEOPLE WHO MANAGE, SECURE, DEVELOP, DESIGN, INFLUENCE AND REVOLUTIONISE NEW ZEAL AND’S BUILDINGS AND FACILITIES. Discover the latest technologies and keep up with industry trends.

Compare products and suppliers in a one-stop-shop.

Take part in valuable seminars and workshops with world-class speakers.

25 – 26 SEPTEMBER ASB SHOWGROUNDS AUCKLAND

You’ll find: Building Management Systems / Cleaning / Drones / Electric Vehicles / Energy & Water Management / Fire Protection Systems & Services / Health & Safety / HVAC / ICT / Lighting / Maintenance Supplies & Technologies / Operational Tech / Power Solutions / Regulations & Compliance / Security Systems / Waste Management & Recycling / Workspace Interiors and more!

REGISTER NOW AT FACILITIESINTEGRATE.NZ FOR FREE ENTRY SUPPORTED BY

SUBSCRIBE Readers of NZ Security include those working directly and indirectly in the domestic and commercial security industry. From business owners and managers right through to suppliers, installers and front line staff.

Among our readers are IT security experts, surveillance professionals and loss prevention staff.

Our readers take their job seriously and make an active choice to be kept informed and up to date with the industry.

For only $75.00 plus GST you can ensure that you receive a 1 year subscription (6 issues) by filling out the form below and posting to:

EVENTS CIO Summit When: 12-13 June 2019 Where: SKYCITY, AUCKLAND https://www.ciosummit.co.nz Interpol World 2019 When: 2-4 July 2019 Where: Sands Expo & Convention Centre, Singapore www.interpol-world.com

New Zealand Security Magazine 27 West Cresent, Te Puru, 3575 RD5, Thames, New Zealand

India Homeland Security Expo When: 19-20 July 2019 Where: New Delhi, India http://www.homelandsecurityexpo.in

or email your contact and postal details to: craig@defsec.net.nz

2019 Security Exhibition & Conference When: 24-26 July 2019 Where: Sydney, Australia www.asial.com.au/events/category/ security-conference-exhibition

Mr Mrs Ms________________________ Surname_________________________ Title_____________________________ Company________________________ Postal Address____________________ ________________________________ ________________________________ Telephone________________________ Email____________________________ Date_____________________________ Signed___________________________

NZSM

Facilities Integrate 2019 When: 25 - 26 September 2019 Where: ASB Showgrounds, Auckland www.northportevents.nz/events/facilitiesintegrate/ 2019 NZ Cyber Security Summit When: 15 October 2019 Where: Te Papa Tongarewa, Wellington www.conferenz.co.nz/events/2019-nzcyber-security-summit NZSA Regional Visits 12-14 June - Taranaki/ Manawatu 09-10 July - Christchurch 11-13 September - Southland 08 - 09 October - Nelson/ Blenheim Email gary@security.org.nz

Safe and Secure Facilities and Public Spaces When: 12-13 August 2019 Where: Te Papa Tongarewa, Wellington www.conferenz.co.nz/safe Gartner Security & Risk Management Summit 2019 When: 19-20 August Where: Sydney, Australia www.gartner.com/en/conferences/ calendar NZ Security Awards 2019 When: 23 August 2019 Where: Crowne Plaza, Auckland www.security.org.nz/events/nz-securityawards/ ASIS Global Security Exchange 2019 When: 8-12 September Where: Chicago, Illinois, USA www.gsx.org/event-info/future-dates/

New Zealand Security Magazine

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