Calendar Syncing

Google Calendar syncing is available for your personal phone. Ask TDM Manager for links. Links can also be found in the #BOH channel in SLACK.

Inspection Process

A. Proper inspection of inventory is crucially important to upholding the Borrow standard of excellence for our inventory, vehicles and people.

B. The inspection process starts at home with making sure you are in compliance with dress code for your upcoming shift

C. All Borrow inventory is to be kept in “New” or “Like new” condition, even for true antique pieces. “New” or “Like new” condition is defined as being retail showroom ready, or direct from manufacturer at all times.

D. Employees should have a keen eye at all times looking for imperfections in inventory and reporting them properly through the “Damage Process” so the proper amount of time for cleaning/repair can be scheduled in a timely manner.

E. Inspection should be carried out specifically during the “pull process”, “installation process” and “strike process” with anything that it not considered “New” or “Like new” being reported immediately through the “Damage Process” outlined later in this packet.

Sub-Rentals

Occasionally we require the use of sub-rented items to fulfill orders. These items can range from a variety of dish, tables, linens etc. Subrented items are:

A. Clearly marked within the “Fulfillment” section of each order in Good Shuffle.

B. All details will be included in this section including: Vendor, Product, Quantity, and notes on when the items will be delivered to Borrow, or if Borrow will be required to pick those items up, as well as the return process for those items.

C. All Sub-rentals will be marked clearly on the calendar for the day/method they are being received by Borrow and the day/method in which they are returning to the vendor of origin.

FOH/BOH Checklists

A. Daily, Weekly and Monthly Checklists are scheduled to be completed by BOH Staff

B. These checklists include a variety of general housekeeping items

C. Both the BOH Warehouse and the FOH Showroom should be kept in very clean, “Customer-ready” store standards at the end of every shift.

D. All Checklists can be found in the Google Drive attached to all Borrow Electronic devices and completed within the scheduled time given for them on any given day.

E. The checklists are completed as a Google Form with space to include notes for timing, efficiencies found, completion details etc.

F. There are also “Pre-Event Checklists” and Building Checklists” that will be scheduled to be completed prior to any “Borrow As A Venue” reservation and should be completed the same way as the daily/weekly/monthly checklists. 10