MAY 2011
STRATEGY, GROWTH, LIFESTYLE
RENAISSANCE MAGAZINE
Your Self Determination List‌
4 Leave corporate Job 4 Spend 5 months in France 4 Skyrocket finances!
PR Guru
10 Tips for a Successful Press Release
Marketing Corner Myth of the Sales Funnel
Dubai
Eastern Mystique & Western Luxury
Strategy
4 Stages of Growth Which one are you?
Editors Letter Editors Letter
Hello there! Welcome back after our very long break to redesign the magazine and create a new team to produce it. These things sometimes take much longer than we originally plan! The theme for this issue is self determination. We feature Dubai in our Spotlight I learned many years ago how impor-
section this issue and have loads of
tant self determination is in life, and
other articles to help you in your
how essential it is for self esteem and
business, as well as inspire your
personal success.
leisure time.
If you are in a situation that isn’t
Enjoy!
Jenny Stilwell
fulfilling, nurturing, rewarding or in alignment with your values (whether business or personal), the best course
Jenny Stilwell
of action is self determination. Take
Self Determination
matters into your own hands and do
Noun: self-government: government of a political unit by its own people; determination of one’s own fate or course of action without compulsion; free will
what works best for you. We all need to take control of our career, our business, our relationships and our life, in order to have the best life we can possibly create. This issue gives you some inspirational stories and some tools to help you do that. From inspirational entrepreneurs who leave the corporate world behind to create a better life, and teach others to do the same, like Heidi Alexandra Pollard, or brave women who jump into the unknown to experience life in another country, like our story on Carolyn Tate and her 5-month stay in Aix en Provence with her young son. We also have articles on strategy, PR and how to build your financial future, as well as profile a new book from our finance contributor Louise Gooden. After all, financial independence is an essential foundation for self determination!
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Table of Contents Table of Contents
Entrepreneurial Profile
4 Take 5 Months off & Write Your Book In France
From Corporate Executive to Leading Lady
Favourite Things
9 French & Country
Strategy
12 4 Stages of Business Growth—Which One Are You?
Spotlight on Dubai
16 Eastern Mystique & Western Luxury
How To 18 Rocket Your Financial Independence This Year Get Started on LinkedIn How Does Your Press Release Stack Up?
Success Mindset
22 Get Organized & Get Focused! Marketing Corner 24 Top Tips: Myth of the Sales Funnel
Best Info
25 Fast Facts
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Entrepreneurial Profile Entrepreneurial Profile
Entrepreneur
Carolyn
Name
Carolyn Tate Position
Founder Company
Connect Marketing Location
Melbourne, Australia Website
www.connectmarketing.com
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Entrepreneurial Profile Entrepreneurial Profile
S
ingle mother Carolyn Tate, founder of Connect Marketing, packed up her bags on the spur of the moment and went to live in France for 5 months, with her son Billy, 13. Her latest book, ‘Unstuck
Tate
in France’, is the story of their adventure. It was a trip with a girlfriend six years ago that captivated Carolyn and made her fall in love with Paris and all things French. But why the decision to go and live there? Why not? “I didn’t want to go to an English-speaking country; I wanted a cultural experience and a good place to take my son.” Between deciding to go at Christmas time in 2009 and moving to France, it only took eight months, and a swift relocation from Sydney to Melbourne en route to Provence! Carolyn quite amazingly sold her Sydney home and settled on August 13th, flew to Melbourne the day after, and left for a life in France nine days later. Now that is decisive action! I asked Carolyn how her son felt about their grand adventure. “He was very excited about moving to Melbourne and being able to spend more time with his father (who is based in Melbourne). He was really apprehensive about France. He went through lots of changes around that time – he finished primary school, he went to college for six months, relocated to Melbourne and a new school and then to France.” Carolyn says that she and her son both went through huge adjustments and took a while to settle into a routine once in their new European home. “To this day he says it was the most fantastic experience ever and can hardly wait to go back. He talks about that more than he talks about the Sydney friends he grew up with for ten years.”
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Entrepreneurial Profile Entrepreneurial Profile
On the day they left Aix, Carolyn penned the last of 72,000 words for her book. “I need deadlines and projects. I learned to love the process, not the outcome.” Typical activities as part of her new daily life, while Billy was experiencing his own at the international school, were varied. Inspired by the local farmers’ markets, Carolyn would buy and cook fresh produce daily. “Billy said I was becoming quite a good cook!” Skype calls with After doing some online research into bilingual schools in
girlfriends, lunches with new friends, a stay in Luberon with
France, Carolyn found an international school in Aix-en-
friends and a trip to Italy were all new experiences. Creative
Provence, and remembered it as a lovely place from her
pursuits like photography, going to galleries, the art museum,
travels years earlier. With a decisiveness that would leave
and generally exploring her new world, were all essential in-
most people feeling faint, she emailed the school about
gredients of their stay in France, as was the simplicity to fully
Billy’s enrolment, went online and found an apartment
‘be’ in the moment.
and booked it for four weeks’ time. Tapping into her creativity and immersing herself in another Being a networking queen, Carolyn used her core skills
culture were critical for Carolyn. “It wasn’t the doing and
to start building her own community in her new home. “I
seeing stuff, it was the living and the simplicity – no car, no
thought about who I knew that may know people in that
television and few expenses.”
part of France. My neighbour is French so I asked him. As it turned out, his cousin lives in Aix-en-Provence and
So, did their five month sojourn in France change Carolyn’s
through him, I was introduced to a whole group of inter-
perspective on life and business? “Yes! It showed me how
esting people. Plus the community through school always
to create simplicity in life. The more we have and want the
connects you to people. If you want to live somewhere
harder it is and the less satisfied we are. Living in Aix uncov-
new, I believe that you have to go there with a purpose of
ered a creative side I never knew existed. I came back with the
connecting with a group or community.”
intention to live a creative life rather than a functional life.”
So with a new home, a new school organised, and the start of a new network, the next step to organise was her marketing business. Carolyn made the decision to outsource potential new business opportunities to referral partners – a web company and a marketing company – for a commission. Her aim was to maintain her business while she lived in France, rather than grow it. Her blog took on a decidedly French flavour and her mentoring clients could continue to receive her help over the phone. The important thing was to have freedom from financial stress, so the experience could be a fulfilling
Since returning from France to Melbourne, Carolyn has created a true portfolio livelihood from following her three passions; writing, marketing and empowering women. She continues to run Connect Marketing (www.connectmarketing) where she helps small business owners market themselves with brilliance and authenticity. She manages the marketing projects for Fitted for Work (www.fittedforwork.org) - an organisation empowering women experiencing disadvantage by helping them get and keep work. And finally she is about to publish ‘Unstuck in France’ – due for release June 30th. To pre-order a copy, email Carolyn at carolyn@connectmarketing.com.au
and creative one.
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Entrepreneurial Profile Entrepreneurial Profile
from Corporate Executive to Leading Lady
H
eidi Alexander Pollard has done what so many
did her training in 2005 and left the corporate world at
women and men dream about. She’s left
the end of 2010.
the corporate world to start her own business helping women through the journey of
What do you see as some of the milestones in your busi-
becoming a leading lady, to live their legacy and make the
ness so far? “I published a book in 2009, called ‘Boost
world a better place.
Your Career’, but my milestones are more about shifts I’ve helped people make. For example, I helped someone move
Heidi’s philosophy for her company, Leading Ladies Inter-
from corporate into politics. I help people achieve part of
national, is to take women on a path that starts with earn-
their personal goals that they don’t necessarily share with
ing while you learn in your ‘day job’. Heidi’s background
others. I help people get out of their suit and I get behind
is in communications and PR, primarily in Government.
the ego and coach the real person.”
She has been Director of PR and marketing communications for Government agencies, and as she says “I had the privilege of working with some really good leaders who were compassionate, and understood business and knew it was possible to look after people. Healthcare is about life and death; it’s more than just PR and marketing.” It was in her most recent role that Heidi was putting in long hours in her corporate capacity, whilst also studying and working on her coaching business. Whilst she loved her team and found her work very stimulating, her health was suffering and she had no time for friends. Sound familiar? “I decided there was a smarter way to live your life and do what you want. I’d been property investing for 12 years, and I knew ‘school-uni-job’ was not the only model. I had enough income from property so I could step away from my corporate job and start my coaching practice.” Coaching was a natural move for Heidi, as she got involved in team building at work and spent a lot of time coaching her own team. Other people asked her if she’d coach them. Her interest in human development and human potential led her to interview 50 coaches before selecting where she would go to get her accreditation. She
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Entrepreneurial Profile Entrepreneurial Profile
“Buying my office and creating a space to allow the magic
“Our first tenants were a young couple with a little girl.
to happen – people feel safe and it takes them out of their
They’d been moving from property to property and were
normal environment. Developing Leading Ladies and
worried we’d push them out onto the street. I’m amazed
seeing connections being made – the uplift of individuals
at conditions people have to live in where landlords
when everyone is together. “
wouldn’t do repairs and maintenance. We always put in airconditioning, we repaint, put in new carpets. We update
And what advice would you give to others who want to
the property to the tenants’ preference when it’s time to
leave the corporate world? “The entrepreneurial path
repaint; we build fences for people with little kids.”
is not for everyone. Don’t jump until you know you’re
“Anything is possible. You just have to want it badly enough.”
“It’s easy for people to have trouble getting rentals – they have irregular income, lapsed rent payments, not enough income, no bond. We create easy entry for these people and get new tenants for new properties through referrals. We don’t always do a lease agreement and sometimes waive the bond. They pay market rate for their rent but we provide easier entrance to help them.
ready. Think about it and plan it first; make sure you have enough financial backing for 6-12 months. You need good
Leading Ladies International is about bringing thought
people to support you and you need a cashflow source.
leaders and new ways of doing things back to women
Have a corporate exist strategy and be realistic about how
in Australia. Heidi’s model is to help women grow their
long it takes to remove yourself from that in a way that
career so they can earn while they learn, then build a
is respectful to yourself and your boss and your team.
business which becomes a cashflow machine and in turn,
Double how long you think it will take – who do you want
convert that into investments and property to give you
to send thank-you notes to, how will you do a hand over –
and your family security in life. She teaches women how
plan it and how you want to be perceived.”
to build and live their legacy.
It’s possibly Heidi’s personal philosophy about leadership that guides how she invests in property, how she works with a team in the corporate world, how she engages with clients in her new business, and how she leads her own life.
“10 years and you can be a millionaire”.
“I believe in ‘Servant Leadership’ – in order to be a leader you have to look after people first. A leader is a servant first
And finally, I had to ask about the company’s shoe logo.
and the test is: do others grow wiser, more free, more joyous
“Corporate women express their real selves through shoes
and likely to go on and become a leader, just by being in my
and bags. They can’t do it with grey suits, but every now
presence. My goal is always to leave someone richer after
and then you’ll see a pair of amazing shoes peeping out
they’ve been with me. That’s my lifelong mission – to be a
from under a suit. It’s about breaking out of the mould
true leader for others by serving my people.
and expressing yourself.”
“It makes me a better person by helping people live their legacy today.” Heidi’s goal with property investment is to build her own retirement fund and look after herself. In the course of doing that, she follows her leadership path and helps others along the way using a vastly different rental model than
Entrepreneur, coach, author, property investor and speaker, Heidi Alexandra Pollard helps people to boost their career and create their dream lives. Known as ‘The Communicators’ Coach’ she values integrity and speaks the truth. Her goal is to inspire people to live their legacy not leave it. http://leadingladiesinternational.com.au
the one that exists in the market now.
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Favorite Things Favorite Things
&
French Country
T
here are some moments when you walk into a
When the time came several years ago for Suzie to
space, whether it be a home, a retail store or a hotel
sell her much loved Blue Mountains retreat, the many
interior, & you think, this is absolutely divine!
pieces that she collected & restored were relocated to
Such is the style of Suzie Anderson, owner of the
the Sydney Antique Centre, where they were featured in
magnificent Hopewood Country House in Bowral, NSW, &
a small French flavoured stand. From then, her collec-
home to the gorgeous “French & Country”.
tions expanded to include a European style, favouring
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9
Favorite Things Favorite Things
Suzie’s interior magic in her Highlands property. Her love for creating “a home environment...a tribute to all the senses”, (which I completely appreciate & endeavour to emulate whether at home, for a client or in retail interiors), is once again evident in her latest decorating emporium, Susie Anderson Home. Again, this divine environment reflects her personal style with unique & wonderful pieces. Enjoy a weekend retreat at this stunning estate & experience it original painted pieces in shades of faded greys, sage greens & white, all of which remain constants in her interior palette today. A more contemporary, masculine
from the moment you arrive...
www.suzieandersonhome.com
balance has evolved in recent years with Belgian accents adding a stronger focus to rustic collections. From the idyllic setting of her home, the historic Hopewood Estate, French & Country expanded to occupy the old property stables. Through a series of Open days & appointments,
This content is taken from the blog of Claire Jackson, Haven Interiors
http://www.haveninteriors.blogspot.com
customers were invited to enjoy the beautiful ambience of
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Bossmentor Programs ®
Bossmentor® Programs
Business Growth, Mentoring Coaching Programs
&
BOSSMENTOR® provides three fundamental levels of
Most business owners struggle at some point to make the
support for our clients:
right decisions about direction or strategic opportunities,
• We help you develop the right strategy and structure for growth
and constantly face challenges with people and day to day operations. Of course, the goal of profitability and growth
• Our programs provide support & direction on a
is always a constant.
group or individual basis • Resources to use in your business – via products,
To enquire how you can enrol in BOSSMENTOR® Busi-
BossMentor® Renaissance Magazine, the Boss-
ness Mentoring to get the support you need to take your
Mentor® Business e-news and free resources via
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how we could help with your business growth strategy, contact us now.
BOSSMENTOR® Business Mentoring is for business owners who want one-on-one advice to fast-track their business growth, as well as add depth to their management and marketing expertise.
Other Resources Our website has a range of business information and resources, covering business growth, man-
Business Mentoring can add huge value to your busi-
agement, marketing and strategy. Our Creating
ness growth strategies, regardless of whether you are
a Bigger Future blog has articles and other free
a solo professional, or CEO of an established medium
information you can access any time.
sized company.
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11
Strategy Strategy
4 stages of
Business
Growth
By Jenny Stilwell
A
business goes through many stages of growth during its life cycle. To simplify the path taken by a small to medium sized business I’ve defined four stages of growth from inception through to sale,
and used a tree as an analogy to a business. These four stages are: Foundation; Build Structure; Business Expansion; and Optimise Value. Each stage requires focus on different, and very specific, strategies, and at each stage the business owner needs to have very clear objectives, to take that business through to its next stage. The stages are sequential, but at any given time a business will often straddle two stages at once as the business owner reaches for the next level of business growth, while still dealing with demands of the current level. within a year. An analytical consultant may take many
Stage 1: Foundation
years to move from this stage to the next. Factors affecting how long your business remains in
Think of a tree, and sowing the seeds that will lead to
Foundation include things like your industry, your specific
growth. This stage is critical because, like a tree, your
niche (if you have defined one), your own personal drive,
business needs a lot of attention and care to create the
your chosen target market and their need for what you’re
foundations for growing into something flourishing and
offering, and market conditions.
strong. Planting the right seeds is the most important thing.
I have had clients who have taken a matter of months to move through Foundation, and others who are still there
The Foundation stage may take a few months or several
after ten years.
years, depending on the type of business and the person who owns it. A sales-oriented recruiter could take a busi-
Who is in Foundation?
ness from Foundation through to the Build Structure stage
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Strategy Strategy
• Business start-ups
are presented. If you neglect structure your business will
• Solopreneurs or businesses with no support other
fail. It is essential to take stock and build structure at this
than the owner
stage, so you can continue on your growth path.
• Micro businesses fall into this stage • Any business that needs more clients and more revenue to survive
Who is in Build Structure? • Businesses that have enough sales revenue and clients to require additional support
Foundation Challenges:
• Companies that have grown relatively quickly and
• Survival
have lots of new business
• Learning how to acquire new business • Setting fees and pricing to make a profit
• Any Foundation business that has a solid revenue stream and is ready to grow further • Any company that feels a little out of control with
Goals of Foundation Stage:
everything that’s going on
• Build client base
• Any business where the owner is doing the bulk of
• Increase cash flow
the work
• Become self-supporting
Primary Focus: • Sales & Marketing • Getting out there and talking to people, meeting with people and connecting • At this stage the most effective strategies are in person and face to face • Low cost marketing strategies include speaking, networking, article marketing and referrals When Foundation businesses have acquired enough clients and a reasonably consistent cash flow, and the tree has started to sprout leaves and new growth, the next natural stage of business growth is to Build Structure.
Stage 2: Build Structure This stage is absolutely critical to get right! Think of the structure in your business like the trunk of a tree. If you only focused on more growth and more sales and more clients, so the top of the tree is growing out of control, and you neglected the trunk, the tree wouldn’t survive. Growth would be too much for it and the trunk would not be able to support the rest of the tree. It would fall apart. Many business owners run the risk of this happening when they approach Stage 2. Their focus is still on growth and the irresistible desire to take all opportunities that
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13
Strategy Strategy
Build Structure Challenges: • Not being tempted to forge ahead regardless and take on still more new business • Making the time to stop, think and do what needs to be done with the business you have
Goals of Build Structure Stage: • Create a sustainable structure • Strengthen the company’s core
Primary Focus: • Building a team • Making sure the right people are in the right roles • Putting systems and procedures in place • Getting the business model right, including equity agreements • A shift for the owner from being the business owner to being the CEO of the company Stage 2 occurs for every new business on the verge of its next phase of expansion, and it also occurs in established businesses that have been through growth and need to take stock, consolidate and shore up their structure to make sure the core business is well supported.
For many, it’s tempting to try and take on all new opportunities for expansion, and for others, the weight of decid-
Once a business has become viable, it will continue on a
ing which direction to take – and getting it right - can be
journey passing backwards and forwards between stages
paralysing.
two and three for some years. This is a natural and necessary occurrence, as business expansion will always neces-
The key to this stage of growth is to know how to navigate
sitate some adjustment and correction to the company’s
it strategically.
structure.
Who is in Business Expansion?
Stage 3: Business Expansion This stage is very exciting!
• Well established companies that have put the necessary structure in place so they can confidently expand
Business Expansion Challenges: • Being able to strategically assess and prioritise new expansion opportunities
This is when your business really takes off to new levels. You may expand geographically, through new ranges of
• Knowing how to be really strategic rather than operational
products and services, win new contracts, form strategic
• Measuring risks against potential growth
alliances, franchise, license, or create new offshoot busi-
• Understanding the many options for expansion and
nesses.
which will fit your business best
There are endless possibilities, and this is often the problem....how do you decide which path to take?
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Goals of Business Expansion Stage: • Strategic business growth
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Strategy Strategy
Primary Focus:
Who is in Optimise Value?
• Planning for growth
• Any established business that has been through the
• Having clarity of the vision
expansion stage at least once and is attractive to
• Making strategic decisions for the future
external investors or acquirers • Any company whose owner is ready to sell
This stage could continue for many years and of course this is how global companies become so large – a con-
Optimise Value Challenges:
tinuous cycle of expansion and consolidating structure.
• Not being reactive
However, the next stage for most small and medium sized
• Taking the time to be well prepared to optimise
companies is Stage 4 – Optimise Value.
returns • Knowing when to let go
Stage 4: Optimise Value
Goals of Optimise Value Stage: • Maximise shareholder returns
Reward time! This is the stage when the owner of the
• Sell the business for the highest possible price
company has decided to sell, and maximise their returns from usually many years of commitment to growing their business.
Primary Focus: • Maximise profit • Optimise business value without the business
Too often, this stage is more reactive than strategic, and shareholders fail to optimise the returns they could gener-
owner being involved in running the company • Investor ready
ate from their business. Someone indicates interest, the business owner thinks of a figure that they’d be happy to
It is important to be prepared for this stage as you never
sell for, and discussions proceed along that basis.
know when someone will approach you about selling your company, or for some there may be other imperatives that dictate the timing of when you sell the business. Either way you want to maximise your returns.
Where is your business now? Whichever stage you are at now, if you are serious about business success and would like to discuss how we could work together on growing your business, please fill in the enquiry Sometimes no agreement is reached, and the owner of
form below. Suzette, our Marketing Coordinator, will be
the company goes back to their business. What should be
in touch with you to set up a time for you and I to talk
happening at this stage – and actually well before it – is
about what you would like to achieve with your business,
a strategic approach to how shareholder returns will be
and what type of business mentoring will be the best-fit
maximised at this stage.
for you.
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15
Spotlight Spotlight
blending
with
Eastern Mystique Western Luxury
I
f you are ever interested in combining Arabian mystique with cosmopolitan luxury and opulence, the unanimous recommendation would be: try Dubai. Billed as the desert’s most exciting city and one of 7 emirates of the UAE,
Dubai is chaotic yet ordered. Construction objectives have been simple: the best AND the biggest. Extensive construction, primarily by an army of workers from the Indian Subcontinent, has seen Dubai grow rapidly. What is so unusual is the blend of Arabian culture, tradition and hospitality with a western approach to business. The economy, originally based on oil, has now shifted towards tourism, real estate and financial services and is still recovering from the effects of the 2007 Global Financial Crisis.
Empire State Building. When you’re standing at the base of the Empire State Building and looking up, the prospect of For a relatively small
adding another one and a half buildings on top is daunting.
population of 1.4
That’s Burj Khalifa! It is massive! For those undaunted by
million, size is an
heights, the observation deck is 124 floors up.
eye opener in Dubai.
16
The largest sky-
In addition to the biggest skyscraper, there is of course what
scraper in the world,
was the tallest hotel in the world until April 2011– the Burj
the Burj Khalifa, is
al Arab. ‘Burj’, by the way, means tower (all makes sense...).
162 floors and 828
For those not staying at the Burj al Arab, you can visit for
metres high (2717
breakfast or afternoon tea – a good strategy to get inside and
ft). To put that into
at least have a little look around and get a feel for what it’s
perspective, it’s
like. But, you must book, and be ushered in by the guards at
about two and a half
the sentry gate. As the world’s only 7-star hotel, you can’t just
times the size of the
wander in for a drink, unbooked and unannounced.
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Spotlight Spotlight
Let’s not
which plunge you into a more mediaeval world of traders,
forget the
luring you to their stalls laden with spices, antiques, rugs,
Atlantis hotel
and silverware. Dubai is one of the world’s great gold trad-
situated on
ing centres with streets of shops selling a glittering array of
Palm Jumeirah
modern machine-crafted and exquisite hand-made orna-
Island in the
ments.
Persian Gulf, which lays
Make sure
claim to the
you take the
most expensive launch party ever at A $30 million. (Click
time to step
on this link to see the Getaway coverage of the hotel’s
out of the
launch.) This article cannot do it justice – you have to see it
midday sun
to believe it!
and into the XVA Gallery
Dubai com-
and cafe –
bines tradi-
it’s also a
tional sport
boutique
and adventure
hotel. XVA is set in Bastakiya, the oldest part of Dubai and
– the highlight
literally transports you into a different world. The Art Hotel
for most is
is a really beautiful building from Persian architecture.
tackling the
Once you’ve been engaged by the art exhibits and have
Arabian desert
become absorbed by the tranquillity of this maze-like space,
– with access
you will be reminded where you are by the sound of prayers
to modern
being broadcast through the streets of Dubai. XVA is defi-
leisure facilities. Safaris, dune and wadi driving are the
nitely worth a visit, and don’t forget to stop by at one of the
most popular choice and sand skiing from the high dunes is
cafes for some refreshments before you hit the busy streets
the latest desert sport. An Arabian barbecue in the desert
of Dubai again. Here’s the link to the XVA hotel and cafe
accompanied by traditional entertainment and belly danc-
website: http://www.xvahotel.com
ing is unforgettable, whilst boisterous camel races may suit your style more. In stark contrast to the desert are plenty
The juxtaposi-
of water related activities: swimming, sailing, water-skiing,
tion of what is
scuba diving and snorkelling and a calendar full of sporting
a progressive
events keep visitors engaged.
modern city with a strongly
Old Dubai can be accessed by boat across the Dubai Creek
traditional and
(river). Once there, you can wander through the ancient
religious heritage
cobbled streets, letting the streets take you on a journey of
is somewhat
discovery
mind-blowing.
as you fol-
But, next time
low them
you’re heading to
round
Europe or find
twists and
yourself flying
turns. It is
to Dubai as a
here you’ll
connection to
find the
another destina-
ancient
tion, do take the
“souks”
time to stop and explore for a few days. You won’t be sorry!
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17
How To How To
Rocket Your Way To
Financial
Independence In This New
Financial Year Did you know that 97% of Australians today suffer some form of financial stress? And only 3% of Australians retire on an income greater than $25,000 per annum. And that’s after all the love sweat and tears put into over 30 years of work and building our businesses. Why is it this way? Well most people don’t plan to fail, they simply fail to plan. I believe wealth creation is a process that can be taught and learnt. Let’s start to understand the process here.
We all have the opportunity to create wealth. Why do very few of us achieve it?
By Louise Gooden
Australians are generally very good at goal setting for the short to medium term such as saving for a house deposit, planning the next holiday or saving for the children’s edu-
Louise's Bio:
cation but fall down when looking at the bigger financial
Louise Gooden has been a licensed financial adviser
picture. The key question you need to ask yourself is
since 1991. She focuses on education and strategies to help others achieve their financial dreams. She believes wealth creation is a process that can be taught
What amount of money do I need before I can stop work?
and learnt. She has recently completed her first book “Rocket Your way To Financial Independence”
If you want to achieve a goal you need to know what that
which you can view here http://www.halogen.com.
goal is don’t you? Most people simply state “I just want
au/ryw/ or visit her website www.halogen.com.au
enough to be happy!” but that won’t suffice. Let’s look at what we need to be financially independent. We call this
18
BossMentor Renaissance Magazine • www.bossgroup.com.au
How To How To
our FIF or Financial Independence Figure. It’s simple and
invested to give you $50,000 income for the rest of your
empowering to know.
life. Easy isn’t it!
Firstly let’s understand how much income we can gener-
Then you simply look at if you are saving or investing in
ate from investments. If you have cash in the bank or an
enough assets to achieve his goal in your desired timeframe?
investment property or a share portfolio, they will all pay
Most people are just paying the minimum 9% super and pay-
income of approximately 5%. What I mean by that is you
ing off a mortgage. Unfortunately it won’t be enough.
will receive $25,000 per annum interest from cash at bank of $500,000, $480 per week rent from a tenant in your
Although this can be frightening, awareness is key. The
$500,000 investment property or $25,000 in share divi-
strategies required to actually make a plan to address the
dends from your $500,000 super fund. As 5% is 1/20th we
shortfall are straightforward and empowering. It’s just a
simply multiply the annual income we want at retirement
matter of taking informed action.
by 20 to get the capital amount you need to have.
Education Plus Action = Financial Independence Income I want at retirement x 20 = Financial Independence Factor
So this financial year work out your Financial Independence Figure and when you want to achieve it. Then simply
Here’s an example. If we need $50,000 pa to meet our
see if you are on track for that goal. If you aren’t, and don’t
lifestyle needs when we want to stop work you simply need
worry most people aren’t! educate yourself or see an advisor
$50,000 x 20 = $1.0 million. Now this figure does not in-
to get some expertise. I promise you can do it with a plan. I
clude your own home obviously as you will need somewhere
wish you all success.
to live. So you need your own home and $1.0 million dollars
Getting Started on LinkedIn As the familiar expression goes, ‘It’s not what you know, it’s who you know.’ Yet, with the help of LinkedIn, it seems both what and who you know can make a big difference to
By Jennifer Kiely
So, what is ‘LinkedIn’? Located at www.linkedin.com,
Jennifer's Bio: Jennifer Kiely is the owner of Popwords. Popwords offers copywriting, editing and proofreading services, specialising in a conversational style of writing. Call (03) 9938 3857, email hello@popwords.com.au or connect on LinkedIn at http://www.linkedin.com/ in/jenniferkiely.
your career, your business and your reputation.
LinkedIn is a website that allows you to connect with colleagues and friends by sending invitations to join your network. While, yes, this does sound a little like Facebook, LinkedIn is a tool that has been built specifically with work and business in mind. And with over 700 million users across 200 countries (no, that’s not a typo), there’s obviously something about LinkedIn.
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19
How To How To
It’s What You Know A basic LinkedIn account is free to join and is perfectly adequate for most people’s needs. Once you’ve signed up, take the time to fill in your profile in detail. Ideally, you should fill it in so that it’s 100% complete (you can tell this by the graph shown on screen when you’re in ‘Profile’ view). By filling in your profile in detail, including your employment history and education, you show your potential connections what you know. Showcasing your talent, it lets those that view your profile understand your experience and expertise. And, conveniently, it acts as an online resume, with headhunters and recruiters actively seeking out new talent from the massive pool available on LinkedIn.
It’s Who You Know
"…a powerful function of LinkedIn is the ability to ‘Get introduced through a connection’. Just like when you’re at a networking event with a colleague, you can get introduced to others by a mutual connection. "
Once you’ve joined up and completed your profile, you can start searching for people you know. LinkedIn has a handy function that uses your email accounts to search for connections. Simply follow the prompts to give the
you can get introduced to others by a mutual connection.
site access to your accounts. LinkedIn will also give
So, once you start connecting with people you know,
you connection suggestions (‘People You May Know’)
explore their connections to see if they have any amazing
based on the details you’ve included in your profile. For
opportunities waiting for you within their network.
example, it will suggest people who have worked for the same company.
But wait, there’s more… LinkedIn also allows you to show your expertise by making contributions in forums, joining ‘Groups’ and their discussions (you can also create your own and invite people to join), and voting in polls. Plus, you can add applications like SlideShare Presentations and
To connect, simply click ‘Add to network’ and then
WordPress, add your Twitter feed and more.
select how you know the person from the list. Here’s the interesting part. If you select ‘I don’t know xyz’, LinkedIn
And perhaps the best part of all, you can network from
won’t let you connect with them. The point of LinkedIn
the comfort and convenience of your desk. (No more
is that you’re connecting with people you know and who
juggling a canapé, glass of champagne and your business
know you. That said, a powerful function of LinkedIn is
card wallet!) So, sign up now, or complete your exist-
the ability to ‘Get introduced through a connection’. Just
ing profile today, to promote yourself, your business and
like when you’re at a networking event with a colleague,
your expertise. You never know where it could lead…
20
BossMentor Renaissance Magazine • www.bossgroup.com.au
How To How To
How does your press release stack up? By Julie Morgan Julie's Bio: How does your press release stack up?
Julie Morgan is the Principal of JMM Communications and the founder of PR Guru, a DIY PR
You have an announcement to make and news to tell. So you write a press release to let the media know about it. It reads well to you, but how can you be sure it’s going to cut the mustard with the media?
solution for SME's to get media coverage. 4. Have you proof-read it or had someone else read it? It can be helpful to get a fresh pair of eyes to review your writing and check for typos.
Journalists receive hundreds of press releases everyday and
5. Have you used industry jargon and business speak?
most don’t get much more than a cursory glance. That’s
When you’re writing for the media it’s best to get your
why it’s important that your press release stands out.
point across simply and succinctly, in plain English.
The best way to do this is to have a relevant, attention
6. Have you included your key facts – what your news is,
grabbing heading and a tightly written opening paragraph.
why it’s significant, who it’s going to affect, where it’s
It has to be presented in a clear and
happening, when it’s happening and how?
easy to read format and pasted into the body of the email (not attached as a file).
Here’s 10 Tips to make your press release sing: 1. Re-read your media release – does it sound like an ad, sales pitch or like a story you would read in the paper – be honest! Journalists are looking for a news angle.
7. Have you included any quotes from a spokesperson? It’s good to do so. 8. Are your sentences more than 25 words long? If so, start editing! 9. Is it longer than one page in total? If so, try to shorten it to just the key points. 10. Have you included your logo, company information and contact details on the page?
2. Is your heading informative and attention grabbing? If you were to read your story in the paper what would the headline be? 3. Does your media release sum up your news in the first paragraph or do you need to read four paragraphs to get a sense of what your news is? If it’s the latter, re-work your first paragraph.
Want an expert opinion before you send it to the media? PR Guru’s ‘Review my press release’ service includes: • expert feedback to enhance readability • professional format and style advice • attention grabbing heading suggestions • editing and grammar check and • feedback on which media to target.
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21
Success Mindset Success Mindset
Get Organized Get Focused!
& M
anaging your time is all about managing, and focusing on, your priorities.
I personally don’t find time management courses very useful, as they are a little too prescriptive. As with everything, if it isn’t easy to do, we won’t do it! The system that I now use for managing my priorities and getting more done is a combination of different components from several different strategies. What I’ve developed for myself, works so well that I wanted to share it with you. It’s very simple:
Preparation Day I use Monday as my Preparation Day
• Setting my priorities for the week
for the whole week. It sets me up to
(my team are part of this process
achieve more than just my to-do list;
as they have to feed into my
it helps me power through what is a
priorities as well)
priority. I use my Preparation Day for things like:
22
activities and doing the required work prior to these meetings • Clearing my desk so I can focus the rest of the week on what
• Preparing for client meetings and
needs to get done – this may be
BossMentor Renaissance Magazine • www.bossgroup.com.au
Success Mindset Success Mindset
literally clearing it or clearing it
• Projects with my team
of admin related tasks
I’ve told my team that these aren’t the days to have calls, emails and
• Follow up calls • Organising personal and business appointments (I have never
completely! • New business calls
delegated my diary management, much to every PA’s chagrin!)
interaction from me. It’s blocked out
The Preparation Day sets up my By knowing I have three dedicated
entire week and helps keep me re-
days in a row for revenue-generating
ally focused on the handful of top
Having this one day to prepare for my
activities, keeps me very focused on
priorities that I need to action during
week, and do the necessary prepara-
what needs to be done, and I don’t
the week. I can give my team better
tion work for client activities, means
get sidetracked by other ‘interesting’
deadlines as to when they can ex-
I’m really well prepared. The better
diversions!
pect my input, my involvement and
prepared, the better results I have.
completion of any commitments I’ve
Focus Days
Action Days
made to them. This system is flexible but in big
These are the days I work on my
enough chunks that you can be very
I use Tuesday through Thursdays as
business. I use these days for plan-
clear about how you focus your at-
my Action Days. These days are for:
ning, reading and making notes,
tention in any given week.
implementing, reviewing progress • Client meetings
and course-correcting as required.
Since I started using this system I would say my productivity has at
• Client activities (such as workshops, strategic retreats, etc) • Meetings with prospective new
I block out the entire day, and by
least doubled, if not more. If you’re
having all this time to focus on my
having problems with your own out-
business, I can easily get into my
put, I urge you to try a variation on
‘zone’ and power through priorities.
this for your own business!
clients
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23
Marketing Corner Marketing Corner
Top Tips
Myth of the Sales Funnel • A ‘sales funnel’ is the path you’re meant to take your
value of $1500. Thirty seven new clients at $1500 on
clients on as they first use your entry level product
average is just over $55,000. That represents a lot of
and then move on to bigger, better and more expen-
work to look after 37 clients, for little joy. And to get
sive offerings as they grow to know, like and trust
to $1500 on average, they buy the entry level product
you. That’s why you will see every person and their
and then another service along the funnel, which
dog selling something for $47 (or less), and scaling
means over 12 months there are around 74 projects/
up to a top of the range offer for $4997 (or some-
units of service delivery just for the new clients. All
thing similar).
for $55,000. If that person stopped forcing clients through the funnel and instead, had only 10 clients
• You need to know it doesn’t always work that way,
worth $10,000 each, that would come close to dou-
and you don’t necessarily want it to!
bling her business.
• You could starve to death before you sell enough quan-
• So, sales funnels don’t always work. Many market-
tity of ‘whatever’ at $47. Your client may want to buy
ers advise that you have to start with a very low price
the top of the line service right off the bat. Let them!
point for the ‘first’ offer, and scale up from there. You don’t. Your entry level offer can be very expensive. If it solves real problems and makes life easier for your
• Do the numbers. I know of someone who acquired
target market, and they really need it, they will buy it.
37 new clients last year. Pretty good effort for a small business! The funnel that person takes her clients through has resulted in her having an average client
• I’ve seen people get very caught up in trying to push people into a sales funnel.
Sales Funnel Approach—Example Potential Annual Value/Client
Specialist Consulting Advice & Ongoing Contracts
$50k-$300k from Service Mix
don’t want to be in a ‘funnel’ – let them step out of it. I recently wanted to
$50k-$500k
work with someone on a
Organization Reviews
web related issue and I
$50k-$300k
Training Programs $10k-$200k
Lead Product
$50k-$70k Client Entry Point
This approach is indicative only of how many service businesses aim to lead their clients along the sales funnel. Starting with the lead/entry level product, and moving through the funnel offering higher value, higher priced services. However, the client may start with the most expensive offer first & never buy any of the other services.
24
Sometimes your prospects
BossMentor Renaissance Magazine • www.bossgroup.com.au
briefed her twice on my requirement. Each time she insisted I start with the ‘entry level’ product (the start of the funnel). I told her I was willing to pay more for a custom solution as I didn’t really want that
Best Info Best Info
Fast Facts
entry level product. I told her twice. She didn’t listen. I’m not
www.bluelightapp.com
www.dropbox.com
For iPhone fans, a free iPhone
Dropbox gets rave reviews from users. It is literally
iPhone app that sends out a safety alert
Dropbox – is this the solution for your virtual organisation?
her client..... • Keep your offer clear
application that enables personal
a virtual server, with online data backup, remote,
– only the other day I
safety – Bluelight is an application
mobile and web access. It is easy to set up (you need
advised a client whose
that notifies friends and family
to download it onto your computer, set up an account
sales funnel was so
when a person does not arrive at
and schedule automatic backup) and use. Best of all
convoluted to simplify
their destination on time. Given
there is a 2 GB version that you can download free to
and divest. Don’t offer
its limited capability – it is set up
see if it suits your organisations needs before upgrad-
too much and don’t
to alert your designated contact if
ing to a professional version (50GB and 100 GB are
make it complicated.
you do not arrive as planned – it is
only US $ 9.99 and $ 19.99 per month).
“The confused mind
a nifty little tool.
DROPBOX OFFER
doesn’t buy.” There have been a spate of safety • A better and more
applications Onna-onna’s SMS
useful way of thinking
service alerting customers to icy
about a ‘sales funnel’
conditions; Aha Mobile’s iPhone
is a ‘value funnel’ –
app allowing drivers to warn one
focus on offering and
another of upcoming hazards, and
giving value, and once
CiviGuard’s mobile app service for
inside your ‘funnel’,
location-specific disaster alerts.
your clients should be
This latest one is designed to keep
able to go on a journey
you safe – using it makes your
with you whereby you
nominated person aware of where
continue to offer value
you are and alerts them to possible
as they need it
dangers if you have not arrived as scheduled.
• What can you do for
• Online backup – backs up your files without you thinking about it. • Web access - A copy of the files is stored on Dropbox secure servers and you can access them from any computer or mobile device. • File sharing is simple. You can see changes instantly and a public folder enables you to offer selected file sharing. You control access to the public folder. • Security and Privacy – You are promised military grade encryption methods to transfer and store data. • Mobile Device Access- You get a free app for the i-phone, i-pad, Blackberry and Android
Dropbox strength lies in its simplicity. It is essentially an invisible tool, backing up your files whilst still
me? What are you
Bluelight also offers a Send Alert
allowing access to them anywhere in the world. If
offering?/What can I
Now button which is an alternative
your business has a requirement for mobility and you
buy? How do I buy it?
to waiting for the applications timer.
are struggling to keep important files from living on
If the answer to these
multiple PCs then this tool may match your needs.
questions is obvious to
Launched in January 2011, the ap-
With it, you never need to email files or carry them
your prospect – either
plication is free to download from
on a USB drive again.
online or in person –
Apple’s App Store. Developed by a
you have a clear value
junior at DePaul University Chi-
Dropbox was launched in September 2008 and has
funnel to move your
cago for young adults, it is a great
attracted millions of users. It has won awards from
clients through.
way to maintain safety whilst still
PC Magazine and CNET.
offering independence and privacy. For more information or an online tour of how it For more information
works visit
Contact: hello@bluelight.com
Contact: http://www.dropbox.com/contact
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25
Best Info Best Info
Fast Facts
www.halogen.com.au
www.flamant.com
by Venn Williams & Louise Gooden
by Raoul Buyle
"Rocket Your Way to Financial independance"
"Flamant Home Interiors: Here & Elsewhere"
If you haven’t developed any kind
If you’re interested in
of plan or strategy to significantly
design and interiors, and
improve your finances because it’s
appreciate a certain style,
all a bit of a mystery, then you need
you will love this book.
this book. It demystifies finance
Flamant is a Belgian de-
and wealth creation and gives you
sign house that produces
the format to create your own
exquisite products for
financial plan.
both private homes and boutique hotel interiors.
It has been written by Louise
If you’re a fan of Ralph
Gooden (featured in this issue)
Lauren interiors, you
and her business partner Venn
will become a Flamant
Williams, from Halogen Connect
fan.
in Sydney.
Content Rating:
Content Rating:
Easy-Read Score:
Easy-Read Score:
To buy the book:
To buy the book:
www.flamant.com
www.halogen.com.au
About Jenny Stilwell About Jenny Stilwell
Professional
Jenny Stilwell is the Managing Director of BOSS Management Group. She has helped many clients to significantly grow their businesses, and build more
Very early in her career Jenny advanced
Melbourne. She is also a Certified NLP
to a senior management position at
Practitioner.
Nortel Networks, being one of only three women at the time in senior management roles within the Asia Pacific region. Jenny Chaired the Marketing Women
successful companies. Prior to establishing BMG, Jenny was Chief Executive of a publicly listed company (one of only a handful of women heading up listed companies in Australia at the time). Previous positions included general management within both large and medium sized
Personal Some of the things I love
network for two years, and has also
The beach, peaceful islands, big cities,
mentored several women in careers and
London, New York, Paris, Golden Re-
in business as a way of ‘giving back’ to
trievers, Hudson (my Golden Retriever),
the business community and to career
Vegemite, good red wine, travel, writ-
women in particular. She has also been a
ing, listening to my fave music on high
Finalist in the Telstra Businesswoman of
volume, the Northern Hemisphere in
the Year Awards.
Winter, luxury resorts, the colour of Autumn, laughing until I cry, and of course,
organisations, as well as establishing a
Jenny has a Bachelor of Commerce with
marketing practice in the mid 1990s
a Commercial Law major, and a Bach-
with a diverse client base of small and
elor of Arts with majors in French and
That’s just a start… there’s so many
mid-sized and corporate clients.
German, both from the University of
things
26
my family and my fabulous friends.
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PUBLISHER BOSSMENTORÂŽ Magazine is published by Hanby Park Publishing, a Division of BOSS Management Group Pty Ltd ACN 062 571 171
Disclaimer The publisher takes due care in the preparation of this publication and takes all reasonable precautions and makes all reasonable effort to ensure the accuracy of the material contained in this publication, but is not liable for any mistake, misprint or omission. The publisher does not assume any responsibility or liability for any loss or damage which may result from any inaccuracy or omission in this publication, or from the use of information contained herein. The publisher makes no warranty, express or implied with respect to any of the material contained herein. The contents of this magazine may not be reproduced in any form in whole or in part without written permission from the publisher. Š 2011 BOSS Management Group Pty Ltd