EXP. Magazine 2022 - Curated By Ogilvy

EXPERIENCE

IS YOUR BRAND READY FOR A P O S T - D I G I T A L

18

WORLD?

WRIT TEN BY: R AJESH MIDHA,

PRESIDENT, OGILV Y EXPERIENCE

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Articles inside

I'm All Ears

The "Full-funnel Value of E-Commerce in Asia

Better Together. Wherever.

How Gather Helped Our Teams Work “Better Together”

The 7 Key Pillars Of CX Maturity

A Loyal Customer Is Not the Same as a Forever Customer.

Staying Alive

A Renewed Mandate: Employee Onboarding

The Importance of CDPs in Today's Consumer-Driven World

Honey, I Shrunk the Restaurant!

Is Your Brand Ready for a Post-Digital World?

pages 18-20, 22

What's Your Why? Innovation on Purpose

MSCHF Continues to Make Mischief

Gucci Leads Luxury in the Virtual Try-On Space

In a World Full of Complications, Let’s Get Back to the Basics

Vans: An Off the Wall Experience / Mathieu Gillain

Putting Customer Experience Back on the Map

Making API Experience a Project Priority

The Power of User Feedback

Why Today’s Customer Expects Synergy

Three Tips to Becoming A More Product-Led Organization

Know Me, Guide Me, Wow Me: A Re-introduction to E-Commerce

On the Road to Recovery Without Leaving the couch.

Unlocking 500% Opportunity: How Brand Equity Powers Breakout Commerce Experiences

How I Became An Accidental Brand Loyalist

Por Qué Quesadillas?

The Who, What, Why, and How of Scaled Agile

Design + Tech = Better Together

Is the Cutting Edge the Only Place to Innovate?

Nintendo Switches Attention to Mobile

The Device I Wish I Would Have Had

The Diversity of People in the Labor

Tide Successfully Bridges the Physical and Digital

Robots Continue Their Path to Home Automation

The Rebirth of Social Communities

Why Marketing and Product Teams Should Bet on

Meta Human

Why Time Is the Newest Experience

The Shaper of Things to Come

Building A Culture of Experimentation

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