Business Journal - June 2016

BUSINESS F O R S O U T H W E S T M O N TA N A

JOURNAL

‘IT’S IN THE AIR’ Female entrepreneurs on leadership and what it takes to own a business in Bozeman’s booming economy

PAGE A10

FUN & GAMES Clocking in with Lincoln Erickson, owner of Rook’s Comics and Games PAGE 3

JUNE 28, 2016

editor ’s

NOTEBOOK B Y L E W I S K E N DA L L BUSI N E S S JOU R NA L E DI TOR

A couple weekends ago, the Chronicle newsroom packed up and headed to Whitefish for the Montana Newspaper Association’s annual awards ceremony.

It was an upbeat weekend, full of good food, old friends and beautiful scenery. On the awards front, however, things were not as peachy. The Chronicle was honored in several categories, but in general fared worse than in previous years. After getting over our initial frustration, we began to look for the positives.

Yes, losing sucks. But it’s also a kick in the butt that can motivate an oftcomplacent establishment to

innovate and change for the better.

As many business owners will attest, healthy competition is good. It’s no different in the news industry, and at the Chronicle we crave a bit of confrontation.

I’ve long believed that journalism is a two-way street — a democratic process, if you will. The public has much more power than it thinks, and can often dictate the scope and direction of news coverage. So please continue to push us and provide dayto-day motivation through letters, emails and phone calls. It does make a difference.

Kendall can be reached at lkendall@dailychronicle.com. Kendall is on Twitter at @lewdak

ON THE COVER: Brie Thompson, owner of Olivelle, gives a tour of the store’s warehouse.

ADRIAN SANCHEZ-GONZALEZ/CHRONICLE

BUSINESS F O R S O U T H W E S T M O N TA N A

JOURNAL

EDITOR | LEWIS KENDALL ADVERTISING MANAGER | SYLVIA DR AIN

E-MAIL: lkendall@dailychronicle.com OTHER WAYS TO CONTAC T US: PO Box 1190, Bozeman MT 59771 Phone 406 587-4491 OUR THREECOUNTY REGION

GALLATIN MADISON

PARK

Business Journal is published monthly by Big Sky Publishing, LLC. Contents copyrighted 2012 by Business Journal unless otherwise noted.

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CLOCKING IN ...

... WITH LINCOLN ERICKSON, OWNER OF ROOK’S COMICS AND GAMES

BY LEW IS K E NDA LL

|

BUSI N E S S JOU R NA L E DI TOR

EVERY NIGHT ACROSS FROM THE Gallatin Valley Mall, a group gathers to do battle.

The battles, which take place at Rook’s Comics and Games on Main Street in Bozeman, are mostly imaginary ones. Mystical creatures on cards, strategic duels over board games and the occasional physical roleplaying adventure fill the two-story store on a daily basis.

“It’s like a bar without alcohol,” said owner Lincoln Erickson. “You show up with people with the same interests, and it’s a good way to meet new friends.”

(Though, he added, “It’s not great if you’re looking for a date.”)

Erickson and his wife, Sara, have been hosting these battles since they took over ownership of what was then Cliff’s Cards and Comics next to It’s Greek to Me, purchasing the business from their nowmanager Cliff Flash in 2006. They quickly outgrew the 800-square-foot space, eventually settling in the current location around five years ago.

On the weekend of July 1, Rook’s will celebrate its 10th year in business with free game demos, raffle prizes and cake.

“We’re going to try to make it a good party. It’s going to be fun,” the 34-year-old owner said.

ROOK’S CONTINUED ON PAGE 4

ADRIAN SANCHEZ-GONZALEZ/CHRONICL

Lincoln Erickson, owner of Rook’s Comics and Games, will be celebrating the store’s 10-year anniversary in July.

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COMINGS &GOINGS

ROOK’S FROM PAGE 3

TO CONTRIBUTE CALL 582-2635

Bob Ward’s celebrates 99 years in business

First opened in Bozeman in 1994, Murdoch’s currently operates 30 stores in five states and employs 1,300 people. Stores are also in Colorado, Idaho, Nebraska and Wyoming. The store also has two distribution centers. Its corporate office is in Bozeman.

Murdoch’s sells sporting goods, western fashion, workwear, footwear, animal health and pet supplies, tools, tack, fencing, hardware, ag supplies and power equipment.

Along with a new website, Bob Ward’s has begun renovating select stores and departments to enhance the shopping experience. At the Bozeman location new flooring, updated bathrooms and remodeled displays are in the works and should be completed shortly. Guests can find tweaks and updates in Bob Ward’s three other stores as well.

Local concrete manufacturer purchased in joint venture

Murdoch’s announces plans for Livingston retail store

Mutual Materials Co. and Kanta Products Inc. jointly announce they have entered into a purchase sale agreement for Mutual Materials to acquire Kanta.

Kanta is a family owned concrete products manufacturer located in Three Forks.

The company distributes concrete products throughout Montana, western North Dakota and parts of Idaho. Kanta will celebrate its 70th year anniversary under family ownership this month.

Murdoch’s Ranch & Home Supply announced that it will be opening a new location in Livingston next year.

The company plans to break ground on the 40,000-square-foot store, which will go in just south of Albertsons between Billman Lane and Travertine Lane, in early July. The location is projected to open in mid-2017.

It will be similar in size to the Bozeman-area locations.

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July 1 is also the couple’s anniversary (“We did that so I could remember the date,” Lincoln said). A former pulmonary immunologist, Sara Erickson turned to gaming because “games are better than killing mice all day,” according to her husband.

Sara got a job working for Californiabased Renegade Game Studios, giving Rook’s an insider on the front lines of the latest board game trends.

“She’s a good voice of reason,” Lincoln said. “It’s good to have someone who knows (the industry) and can talk about it.”

A Tracy, Montana, native, Lincoln graduated from Montana State University with degrees in economics and philosophy. After a period working construction, he recognized a need to house the area’s burgeoning gaming community.

“One of the reasons you go to a place like this is because it’s not your house,” he said.

“We try and make it really inviting.”

The 5,000-square-foot store is split into three areas. Downstairs, board games, comics, figurines and cards line the walls. In the back, several card tables invite sessions of “Magic: The Gathering.” Upstairs, there are more tables and several bookshelves full of

J U N E 2 8 , 2 016 • B U S I N E S S J O U R N A L

6/10

6/17

AVERAGE PRICE PER BUSHEL FOR WINTER AND SPRING WHEAT. AVERAGE PRINCE PER CW T FOR FEED BARLEY

SOURCE: USDA-WY DEPT. OF AGRICULTURE MARKET NEWS SERVICE, TORRINGTON, WY

Family Man

Golfer Hunter Banker Steve King

Market President (406) 587-2227

The 5,000-square-foot store is split into three areas. Downstairs, board games, comics, figurines and cards line the walls.

board games like the popular “Settlers of Catan” or Lincoln’s current favorite “Codenames” — a spythemed party game.

Since taking over, the store’s sales have increased around 10 percent each year, the owner said.

“This business is counter to the (normal) business cycle,” Lincoln said. “When recessions happen, we do better because people are looking for cheaper entertainment.”

In the future Lincoln hopes to

add some sort of coffee shop element, but for now he’s just happy to provide a space where people can come, feel comfortable and play games.

“I’m just happy we’re still here and that people like us,” he said.

“As long as we provide it, people are always going to need a place to hang out and get together.”

Kendall can be reached at lkendall@ dailychronicle.com. Kendall is on Twitter at @ lewdak

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BOZEMAN AREA BUSINESS CALENDAR Bozeman 6/28 Bogert Farmers’ Market, 5 p.m. to 8 p.m., at Bogert Park. Visit www.bogertfarmersmarket.org for more information.

6/28 The Penny Workshop: Money Matters for Montana Women, 6 p.m. to 8:30 p.m., at the Bozeman Public Library, 626 E. Main St. Free. Visit www.csimt.gov/events/ penny-workshops/ for registration and more information.

6/30 Music on Main, 6:30 p.m. to 8 p.m., in downtown Bozeman.

7/2 Gallatin Valley Farmers’ Market, 9 a.m. to 12 p.m., at the Gallatin County Fairgrounds Haynes Pavilion. Visit www.gallatinvalleyfarmersmarket.com for more information.

7/5 Downtown Bozeman Association Board Meeting, 8:15 a.m. to 9:45 a.m., Downtown Bozeman Partnership Office, 222 E. Main St. Suite 302. All are welcome.

Visit www.downtownbozeman.org for more information.

7/12 Bogert Farmers’ Market, 5 p.m. to 8 p.m., at Bogert Park. Visit www.bogertfarmersmarket.org for more information.

7/13 Lunch on the Lawn, 11:30 a.m. to 1:30 p.m., at the Emerson Center for the Arts and Culture. Visit www.theemerson.org for more information.

7/13 Bozeman Business and Professional Women Lunch Program “36 Questions to Fast Friends”, 11:30 p.m. to 1 p.m., at Holiday Inn, 5 E. Baxter, $9 for members, $12 for non-members.

Visit www.bozemanbpw.org for more information.

7/14 Music on Main, 6:30 p.m. to 8 p.m., in downtown Bozeman.

7/16 Gallatin Valley Farmers’ Market, 9 a.m. to 12 p.m., at the Gallatin County Fairgrounds Haynes Pavilion. Visit www.gallatinvalleyfarmersmarket.com for more information.

7/18- 7/24 Big Sky Country State Fair, at the Gallatin County Fairgrounds. Visit www.406statefair.com for more information.

7/5 Bogert Farmers’ Market, 5 p.m. to 8 p.m., at Bogert Park. Visit www.bogertfarmersmarket. org for more information.

7/19 Tax Increment Fund Board Meeting, 12 p.m. to 1:30 p.m., at the Downtown Bozeman Partnership office.

7/6 Lunch on the Lawn, 11:30 a.m. to 1:30 p.m., at the Emerson Center for the Arts and Culture. Visit www.theemerson.org for more information.

7/19 Bogert Farmers’ Market, 5 p.m. to 8 p.m., at Bogert Park. Visit www.bogertfarmersmarket.org for more information.

7/6 Montana Women’s Business Center and Downtown Bozeman Women-Owned Business Tour Featuring Cosmica and MaYarising, 12 p.m. to 1 p.m., in downtown Bozeman. Free, register by July 5. Visit www.prosperabusinessnetwork.com for more information and registration.

7/7 Bozeman Area Chamber of Commerce Business Before Hours, 7:30 a.m. to 8:30 a.m., hosted by Heart of the West at the Best Western Plus GranTree Inn, 1325 N. 7th Ave. Free for members, $25 for non-members. Register at www. bozemanchamber.com.

7/7 Music on Main, 6:30 p.m. to 8 p.m., in downtown Bozeman.

7/9 Gallatin Valley Farmers’ Market, 9 a.m. to 12 p.m., at the Gallatin County Fairgrounds Haynes Pavilion. Visit www.gallatinvalleyfarmersmarket.com for more information.

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7/20 Lunch on the Lawn, 11:30 a.m. to 1:30 p.m., at the Emerson Center for the Arts and Culture. Visit www.theemerson.org for more information.

7/20 Bozeman Area Chamber of Commerce Business & Community Issues – Bozeman Fiber Update, 11:30 a.m. to 1 p.m., at the Bozeman Area Chamber, 2000 Commerce Way. $18 for members, $105 for non-members. Visit www. bozemanchamber.com for registration and more information.

7/20 Bozeman Business and Professional Women Networking Social, 4:30 p.m. to 7 p.m., at Seven Sushi. Free for members, free for nonmember guests. Visit www.bozemanbpw.org for more information.

7/21 Music on Main, 6:30 p.m. to 8 p.m., in downtown Bozeman.

7/22 – 7/24 Downtown Bozeman Crazy

To contribute the Business Calendar email srandrus@ dailychronicle.com

Days, in downtown Bozeman. Visit www.downtownbozeman.org for more information.

7/23 Gallatin Valley Farmers’ Market, 9 a.m. to 12 p.m., at the Gallatin County Fairgrounds Haynes Pavilion. Visit www.gallatinvalleyfarmersmarket.com for more information.

7/26 Bogert Farmers’ Market, 5 p.m. to 8 p.m., at Bogert Park. Visit www.bogertfarmersmarket.org for more information.

7/26 Montana Women’s Business Center, Montana Small Business Development Center, and Montana Department of Transportation Disadvantaged Business Enterprise present “Liens: Keys to Getting Your Money On Time”, 6:30 p.m. to 9 p.m., at the Montana Manufacturing Extension Center Conference Room, 2310 University Way Building 2. $20, registration required by 7/21. Visit www.prosperabusinessnetwork.com for more information and registration.

JUNE

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J U LY 2 6

7/15 Belgrade Chamber of Commerce Building Belgrade 2016- 2017 applications due. $325 for members, $425 for non members. Visit www.belgradechamber.org for more information.

7/21 Belgrade Chamber of Commerce Business After Hours, 5:30 p.m. to 7 p.m., at the Belgrade Chamber of Commerce. Visit www.belgradechamber.org for more information.

7/26 Belgrade Chamber of Commerce Rise and Share, 8 a.m. to 9 a.m., at the Belgrade Chamber of Commerce. Visit www.belgradechamber.org for more information.

Three Forks 7/11 Three Forks Chamber of Commerce Meeting, 7 p.m., at Three Forks City Hall. Visit www.threeforksmontana.com or call (406) 2854753 for more information.

7/27 Bozeman Area Chamber of Commerce Board of Directors Meeting, 7 a.m. to 8 a.m., at the Bozeman Chamber, 2000 Commerce Way. More information at www.bozemanchamber. com.

6/29 Ennis Farmers Market, 5 p.m. to 7 p.m., in the Ennis Elementary School parking lot.

7/27 Lunch on the Lawn, 11:30 a.m. to 1:30 p.m., at the Emerson Center for the Arts and Culture. Visit www.theemerson.org for more information.

6/30 Visit Big Sky Board Meeting, 8:30 a.m. to 10:30 p.m., at the Big Sky Chamber, 55 Lone Mountain Trail. Visit www.visitbigskymt.com for more information.

5/23 Bozeman Daily Chronicle B2B Networking Luncheon with Jeff Choate, 11:30 a.m. to 1 p.m., at the Hilton Garden Inn. Tickets are $35 until 3/21and $40 after that. Visit http:// www.bozemandailychronicle.com/business/ events/b2b-luncheons/ for more information and to register.

7/5 Greater Ruby Valley Chamber of Commerce & Agriculture Board Meeting, 5 p.m., at the Ruby Valley Bank, 103 N. Main St., Sheridan.

Visit www.rubyvalleychamber.com for more information.

Belgrade 6/28 Belgrade Chamber of Commerce Rise and Share, 8 a.m. to 9 a.m., at the Belgrade Chamber of Commerce. Visit www.belgradechamber.org for more information.

7/5 Belgrade Chamber of Commerce President’s Circle, 4 p.m. to 5 p.m. Meeting open to past presidents and past board of directors of the Belgrade Chamber of Commerce.

7/12 Belgrade Chamber of Commerce Rise and Share, 8 a.m. to 9 a.m., at the Belgrade Chamber of Commerce. Visit www.belgradechamber.org for more information.

Madison County

7/6 Ennis Farmers Market, 5 p.m. to 7 p.m., in the Ennis Elementary School parking lot.

7/12 Big Sky Chamber of Commerce Board Meeting, 8:30 a.m. to 10:30 a.m., at the Big Sky Chamber, 55 Lone Mountain Trail. Visit www. bigskychamber.com for more information.

7/13 Ennis Farmers Market, 5 p.m. to 7 p.m., in the Ennis Elementary School parking lot.

7/20 Ennis Farmers Market, 5 p.m. to 7 p.m., in the Ennis Elementary School parking lot.

7/21 Visit Big Sky Board Meeting, 8:30 a.m. to 10:30 p.m., at the Big Sky Chamber, 55 Lone Mountain Trail. Visit www.visitbigskymt.com for more information.

BUSINESS MATTERS

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[ Quarterly advice for business and life from a revolving cast of three columnists ]

Practice makes permanent, not perfect DAVE MELDAHL

They say that practice makes perfect. Hogwash. Practice makes perfect as much as lotteries make millionaires; which is sometimes, but there are no guarantees. What practice does is make permanent. Why? Practice makes permanent because repeated behaviors and thoughts literally create neural pathways in our brains.

Imagine for a moment a brand new university campus with several newly constructed buildings and beautiful lush grass between all the buildings. What are missing though are sidewalks. The construction manager has received lots of criticism for this perceived oversight. However, he’s had a plan all along. Over the first few weeks of class, students and staff naturally begin to create pathways in the grass between buildings as they repeatedly walk the same way back and forth, day after day between the buildings. The grass gets trampled in these well-traveled paths. Eureka! The natural pathways show the construction manager exactly where to build the permanent sidewalks.

Just like the paths made in the grass, the thoughts and actions that we repeat create well-trodden neural pathways in our brains.

Do you bite your nails? Do you have a morning routine? Do you have a neat office, or a messy one? Do you find yourself seeking to listen to someone, but can’t help the urge to also tune in to the conversation next to you? Do you find yourself checking emails frequently during the day? Do you find yourself defaulting to leadership behaviors that you know are probably not that effective?

The reality is that much of what we do and think is because of what we’ve done and thought be-

fore. And not just once or twice, but repeatedly. All of our practice (intentional or not, and effective or not) has caused our brain to lay some pretty durable behavioral and mental cement in our lives. The critical question then is this: What am I practicing? What behaviors am I repeating and what thoughts are traipsing back and forth, day after day in my brain? Which of the pathways I’ve created in my life (and as a leader) are constructive and are actually helping me be effective and reach my goals?

Another way to characterize these pathways is with the concept of “habit.” In his book

“The Power of Habit,” Charles Duhigg explains the “habit loop” as a three-step process including a cue, routine and reward. Over time (practice), this loop becomes increasingly automatic. Consider the habit of brushing your teeth.

You barely think at all about putting toothpaste on the brush, you just do it. It’s become automatic.

Just as automatic for some leaders, unfortunately, are habits like multitasking while someone is talking or micromanaging others despite their significant competence at a task. What might be an ineffective but habitual behavior that you exhibit? If you don’t have one or two that come to mind (because no one’s perfect, including you and me), you might want to ask those on the receiving end of your leadership. A simple question like, “You know, it’s highly likely that I have fallen into the habit of certain behaviors that might be limiting my effectiveness as your leader and the leader of the team. I’d like to be more aware of these so that I can begin to replace them with more productive approaches. What’s one or two that come to mind?”

At some point in time, even our less-than-helpful habits may have served a useful purpose. Perhaps being very hands-on with a group of less experienced staff members worked very well. They needed

lots of direction. But continually “walking that pathway” behaviorally may have created the habit of over-leading others. What was once a good groove has, due to overuse, become a deep rut that’s now hard to get out of. The “practice makes permanent” law has kicked in.

There is good news, and it’s twofold. First, “permanent” is subject to choice. Habits need not be fixed for eternity. Ineffective behavioral, mental and emotional routines can be replaced with more effective ones. Doing so requires a sincere desire to change, a deep belief that it’s possible, and often the help of others to provide encouragement and accountability along the way. Second, when we practice the right stuff, when we repeatedly do those things and think those thoughts that are effective and that align with our best selves, we are generating and reinforcing neural pathways that will endure over time and help us conquer the inevitable challenges of leadership and life. Those are the sidewalks I’d like to follow.

Through his executive coaching and team development work, Dave helps clients practice the right stuff so good things happen more consistently. He is Sr. V.P. of think2perform and can be reached at 406-587-5884 or dmeldahl@think2perform.com.

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REAL TALK

First-time homebuyers

BY ROBYN ERLENBUSH

FOR A NUMBER OF POSSIBLE REASONS and scenarios, there comes a time in most adults’ lives when we say to ourselves, “I think it’s time to become a homeowner.” Whether it’s landing the first real career job, getting married, starting a family or paying off a large debt, the decision to buy your first house is very exciting. Benefits of homeownership include tax deductions, building equity and the pride that comes with owning your own home.

By taking a few steps early on in the process to prepare, ideally it will go smoothly from start to finish. Before running out to look at all the homes that catch your eye, I always recommend having a fairly accurate idea of the price range you will be looking in to avoid possible disappointment. Your credit score is one of the instrumental factors in determining what type of loan you will be eligible for and even what the interest rate may be. Checking your own credit report for errors is important, and giving yourself time to repair any potential credit damage will result in better results when the time comes to actually obtain a loan. Finally, meeting with a lender to obtain a preapproval letter (which is a step above a prequalification letter) gives some peace of mind that the home you make an offer on is at a price that is comfortable for your budget.

There are a number of loan programs that exist which can help first-time homebuyers more readily enter the housing market.

The traditional view of saving a 20 percent down payment to obtain a conventional 30-year mortgage is certainly not the only route to take anymore. There are several options available that allow for fewer out-of-pocket expenses in the form of a lower down payment as well as closing cost assistance.

Federal Housing Administration (FHA) loans are a good option for borrowers who may have less than stellar credit history, yet can still put a small amount down — as little as 3.5 percent. The FHA 8

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provides a guarantee on a portion of the loan so lenders have a different set of rules to follow for qualification purposes. Borrowers will be paying mortgage insurance on this loan product, but the percentage amount has recently been reduced.

U.S. Department of Agriculture loans, commonly called Rural Development or RD loans, offer 100 percent financing to borrowers due to mortgage guarantees to the lenders. Like FHA, they also require mortgage insurance. There are limitations on the amount of income the borrower(s) can make, as well as location and criteria for the property. If everything aligns,

these loans can be a huge boon to some potential homebuyers.

Conventional loans via Fannie Mae and Freddie Mac can also offer some programs that require very little money down — as low as 3 percent for first-time buyers.

Borrowers will have to pay private mortgage insurance until they get to 20 percent equity in the home.

These loans do require higher credit scores and a stronger overall financial picture.

Veterans Affairs loans are available for eligible members of the military, veterans, spouses and some defense-related employees. If you meet those criteria, it is worth discussing with a lender.

The Human Resource Development Council offers homebuyer education in the form of an eighthour, comprehensive course with the intent of giving first-time buyers the information and answers they will need throughout the process of buying a home. The class is not only a great idea for those looking to become more real estate savvy, but it is also mandatory for certain loan types.

Due to the fact there is so much to consider when it comes to appropriate loan programs, it is suggested that buyers shop around to find a lender that can provide the best solution for their individual financial situation.

Once you are finally ready to start house hunting, having the preliminary legwork out of the way will allow you to refine how your “must-have” features become more or less important while matching with your budget. In today’s competitive market, having as many steps completed with your lender prior to identifying your dream home becomes even more imperative as the best homes in each price range will sell quickly, so buyers need to be poised to jump. Bozeman condos and town-

homes start around the $200,000 mark, whereas a typical singlefamily home in that range is closer to $300,000. Beginning prices in Belgrade fall closer to $150,000 for attached housing and $200,000 for single-family homes. Over in Livingston, there is very little in the way of a condo/townhome market, and single-family homes begin near $175,000. These numbers are certainly generalizations and shift along with the supply and demand.

Amanda Torgerson, a loan officer with Opportunity Bank, offered two pieces of advice to would-be homebuyers. First, it is easier to sit down in person or speak over the phone with your lender right away so that they can explain which loan programs you are eligible for and furthermore what type of homes will be eligible for those programs. For instance, if you are going to use an FHA loan, many condos won’t be FHA-approved, so viewing them would not be advised. Secondly, if you plan to make a purchase within the upcoming several months, consistency in your financial picture is very important. Changing jobs, even to take a higher-paying job, can greatly affect your credit, as well as making major purchases such as a new car or recreational vehicle.

In a seller’s market like ours, I recommend putting in a highest and best offer to avoid feeling discouraged if the offer is not accepted. It can be somewhat deflating to lose out on a suitable home when trying to get a bargain. Taking the leap from renting to owning is possibly one of the most fulfilling adventures you can embark upon, so enjoy each step of the process.

Robyn Erlenbush is a downtown business owner and the broker and owner of ERA Landmark Real Estate, NAI Landmark Commercial and Intermountain Property Management.

Contact her at robyn@eralandmark.com.

An unusual email scam

BY STEVE HAMPLE

AT MY OLD OFFICE, I USED SECURE computer systems, often with encryption and which required us to change all passwords at least every 60 days. Now that I’m retired, I use a home computer with a normal email account.

Despite being careful, I fell for a simple but crafty email attack.

Here’s how it works and how individuals and businesses can avoid my mistake. I received a brief note from a long time neighbor asking me to open a spreadsheet. In our small subdivision we often we divide up costs so a spreadsheet to show a breakdown of costs would not be unusual. A window popped up asking me to enter my email password in order to open the spreadsheet, which is also typical if I am not already logged into my email. I did so, and junk advertising appeared which I quickly deleted. I then quickly ran a complete anti-virus scan of my computer.

The anti virus scan correctly reported no virus.

There was no problem until a week later at 4 a.m. when hundreds of emails were rapidly sent from my account before the unusual volume disabled my account. The attack uses human nature, something like a magician who diverts attention while performing a trick. The scam’s email message is short and to the point: Please open the attached.

The attached is a spreadsheet or document or something else with some type of general title such as “contact list”or “updated results.” Nothing to arouse suspicion. In this case, the goal seems only to obtain email passwords. Once a password is entered, the culprit has succeeded and anything else in the message is irrelevant. If that happens,

a person should immediately change the password.

On May 5, 2016 computer expert Alex Holden reported that over 200 million email accounts and their passwords have been compromised. According to Holden, the hackers are centered in Russia. While Russian email users have been hit most heavily, “Also 24 million Gmail accounts, 40 million Yahoo accounts and 33 million Hotmail accounts were amongst the stolen data.”

Now the numbers are likely even higher.

The hackers appears to be selling such information to spammers. Holden verified his numbers by posing as a spammer and buying a huge list of addresses with passwords for a small amount of money. Email providers must now filter out a

rising amount of spam mail.

The hacking attack has a few more simple, but clever tricks.

Once the hacker, or the hacker’s program, gains access to an email account, it may activate a vacation forwarding feature to divert all incoming mail to a different address without leaving a copy. Thus the owner of the hacked account will never receive messages alerting that something is wrong. The hacker then sends a new message, similar to the original fake message, to every email address it finds in the account, which can be many more than in just a list of favorite contacts.

After sending each new fake message the hacker will probably delete the address. If the victim’s entire address list is deleted, the victim will be unable to send a warning to his or her friends. Rather diabolical.

The best way to avoid such problems is to be aware of the scam and never type an email address into an unfamiliar pop up window. Also don’t open anything that looks unusual without verifying the source. If

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FINANCIAL TIPS a password has been typed into such a fake message, immediately change the password. To warn friends or customers of the problem, do a quick online search to learn how to restore an old saved version of the address list if it has been deleted.

As with other things, prevention is the best medicine. Use different password for different accounts, or at least have some variation. Hopefully a stolen email password will not be the same as the password to a user’s online bank account. For a personal home computer, perhaps use a small notebook to keep a list of the passwords if remembering them is a problem.

A distant hacker is unlikely to access a notebook tucked away somewhere in the house.

For a business, consulting a computer professional is wise and virtually essential to set up preventive measures.

Recent financial industry retiree Dr. Stephen R. Hample, CFP is now a partner in an angel fund investment group. He was the founding president of the Bozeman Area Community Foundation and of the Bozeman Sunrise Rotary Club.

CARE PACKAGE SHIPPING Military. Students. Summer Campers.

Conveniently Located Near Montana State University 280 W Kagy Blvd., Ste D Bozeman, MT 59715 q 406-219-2210 E pa14012@postalannex.com a www.postalannex.com/14012

©2016 Annex Brands Inc. Not all services offered at all locations. Each location is independently owned and operated. For franchise information call 866-964-3142 or visit www.PostalAnnexFranchise.com.

Store Hours: Monday-Friday 8:00am-6:00pm Saturday 10:00am-3:00pm

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PHOTOS BY ADRIAN SANCHEZ-GONZALEZ/CHRONICLE

Brie Thompson, owner of Olivelle, has grown the store’s warehouse to manufacture and package oil, vinegar and spices for more than 40 stores that sell their products.

‘IT’S IN THE AIR’

BY LEW IS K E NDA LL

DON’T CALL LAUREN CASELLI a “lemonade stand kid.”

The 31-year-old owner of an event planning company and face of Boss Lady Bash, a collaborative gathering of local female entrepreneurs, hasn’t always been in business.

Born in Rochester, New York, Caselli graduated from Georgetown University with a degree in foreign service. She spent a summer 10

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|

Female entrepreneurs on leadership and what it takes to own a business in Bozeman’s booming economy

BUSI N E S S JOU R NA L E DI TOR

backpacking through the West with a NOLStype program called Alpengirl, and, after a stint in New York City planning boutique weddings and corporate events, jettisoned the city life for a move to Bozeman in 2012.

“I had never seen any place like this in my life,” she said, sitting in her Bozeman apartment that doubles as an office.

Despite her positivity, Caselli’s event plan-

ning venture initially struggled to gain traction. In 2014, in an effort to connect with other area entrepreneurs, she sent emails to 10 other businesswomen — among them Jasmine Lilly of Whipped bakery, Cast Calligraphy founder Anna Boswell and Little Red Wagon Coffee Roasters owner Natalie Van Dusen.

After some discussion, the group decided to host a rendezvous — the inaugural Boss Lady

Bash — to serve as a community for female entrepreneurs. The event sold out in two days.

“That was the moment that I was like, ‘Oh, there’s something here that makes people want to come together around this community of business ownership,’” Caselli said.

The group met monthly at first, adding expert speakers to discuss topics like finances, retail sales strategies and goal setting. But much of the dialogue surrounds sharing the experience of being women in business in the Gallatin Valley.

“That feeling of not being isolated in this leadership position was the biggest thing that came out of those,” Caselli said.

Though the bashes are less frequent now, Caselli said they are still important for an area where women are increasingly turning to self-employment as

not only a route to a paycheck, but also as a creative outlet.

“The options people seek out are leaving (the area) or starting your own thing. That’s the landscape of Bozeman right now,” she said. “And the fact that there are enough people to support different communities is exciting for the growth of this place.”

The entrepreneurial spirit of Bozeman — and Montana as a whole — is no new story. In 2015, for the third year running, the state was named as having the highest level of startup activity in the nation by the Kauffman Foundation.

According to Kauffman, around 4,000 Montana residents become new entrepreneurs in a given month, twice the national average. And many of these are women.

There are more than 37,000

Lauren Caselli of Lauren Caselli Events is helping the women business community with workshops.

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11

women-owned businesses scattered across the state, with a new venture added every day. These businesses contribute more than $4.7 billion in sales to the Montana economy, according to U.S. Census Bureau data.

Suzi White, director of the Montana Women’s Business Center, called the growth of womenowned businesses in Gallatin Valley “staggering.”

“Things are intense right now; everyone wants to start a business,” she said, adding that the center has booked advisory appointments with female entrepreneurs — at a rate of 15 per week — through August.

“There is a mentality that gets brought to Bozeman from locals,” said Audrey Wooding, market and economic research specialist with consulting firm TechLink. “It’s in the air and we’re all breathing it. Montana attracts people who are predisposed to that attitude.”

Wooding, who previously mentored budding business owners through Montana State University’s startup incubator Blackstone LaunchPad, said the community is especially welcoming for female entrepreneurs.

“Here in Bozeman, the ways I’ve been able to get

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“Here in Bozeman, the ways I’ve been able to get where I’ve gotten have almost always been directly related to having help from another woman. The ones who are going to bat for me are the women.”

— Audrey Wooding, market and economic research specialist with consulting firm TechLink

where I’ve gotten have almost always been directly related to having help from another woman,” she said. “The ones who are going to bat for me are the women.”

The majority of female entrepreneurs interviewed for this article echoed Wooding’s assessment.

“I couldn’t imagine starting a business somewhere else without this community,” said Karyn Carpenter, who owns Eskay Bridal along with her business partner Sari Feenstra. “We have this awesome community of small business owners who help each other out and keep us successful.”

In early June, Eskay held a reopening celebra-

tion in its new space off North 19th Avenue. Several other local bridal shops attended the ribbon cutting, Carpenter said, a testament to the spirit of “co-opition” (a phrase used by several owners) that pervades the slew of local, women-owned businesses.

“We all get along and want to help each other out. That sets us apart,” the owner said. “It’s nice to have this network of female business owners.”

The local attitude parallels the more national “Lean In” movement, popularized by Facebook COO Sheryl Sandberg, that aims to empower women in business settings.

“It’s kind of crazy how great of a business com-

munity we have around here,” said Brie Thompson, owner of specialty food store Olivelle and the WBC’s 2015 Woman Entrepreneur of the Year. “It’s great to see what Bozeman does for its businesses.”

Owners consistently mentioned supportive organizations like the Women’s Business Center, networking event 1 Million Cups and the Bozeman Business Expansion and Retention (BEAR) program, as critical to their success.

“In the Bozeman community especially, you crack the door open and all these people rush in. They’re eager to show you the help that they received,” said Jessica Dehn, founder of Bozeman’s 1 Million Cups and owner of newly-formed daycare Dino Drop-In. “We all lift each other up by that support.”

“We often see clients that are overwhelmed at first, but once they

dip their toe in the pool, they find a wealth of resources to help them,” added Prospera Business Network Program Director Drew Little. “We see that clients are relieved and more excited once they know the support systems that are in place in our community.”

These entrepreneurs run the gamut from retail (Cello owner Nelda Zilis and Country Bookshelf owner Ariana Paliobagis) to finance (Lara Seeburg, founder of venture advisory firm f3spark, and Britt Ide, president of consulting business Ide Energy & Strategy) to tech (Montana Molecular CEO Anne Marie Quinn and commonFont director Abby Schlatter).

Some face industry-specific challenges. In the face of local market saturation, many retailers and creative types have turned to supplementing sales through online, out

of state avenues. Other challenges, like work-life balance, are more universal.

“I thought when I had my first kid that I could just strap him on my back and keep going,” said Thompson. “But I had this guilt that they’re my children and I have to be with them and raise them. That was the point where I stopped being in the store.”

But even these more traditional hurdles seem to be lower in Bozeman.

“People are excited to support you when you take the risk, especially as a woman with children,” said Dehn. “I don’t think I would have gotten that in any other community.”

Several entrepreneurs also pointed to intangible factors like passion and ethos as important ingredients in the gumbo that is

Bozeman’s business culture.

“Lots of business people in the Bozeman area are interested in values beyond the traditional values like bottom lines,” Dehn said.

“There’s a different drive here,” White added. “We want to create our own destiny here, and selfemployment is the best way to do that.”

And for owners like Thompson, who — having grown Olivelle from a single food store to a multi-faceted business licensing operation — represents the success of many local female entrepreneurs, that drive is obvious.

“I’m on a mission to prove that being a woman and a mom, I can still create a massive company,” she said. “There is nothing that can stop me.”

Kendall can be reached at lkendall@dailychronicle.com. Kendall is on Twitter at @lewdak

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ON THE RECORD LICENSES

New Auctioneers Burow’s Auction Service Inc., Helen and Earl Burow, 1926 21st Ave. S., Great Falls, 5/16 New Contractors – Carpenters Chestnut Ridge Industries LLC, Justin J. Murphy, 1099 Winchester Rd., Bozeman, 5/16.

One Car Garage Design, Nick J. McCarthy, 4378 Glenwood Dr., Bozeman, 5/5.

Paragon Building Group, Josiah R. Young, 1311 Idaho St. Apt. B, Belgrade, 5/10.

New Contractors - Concrete Pyramid Concrete Co., William Allen Kaiser, 8010 Alamosa Ln., Bozeman, 5/5.

New Contractors – Drywall Curtis Drywall and Texture, Jacob V. Curtis, 9 Voyager Ln., Bozeman, 5/17.

New Contractors – Electrical Canyon Electric, Gregory S. Miller, 5445 Hesper Rd., Billings, 5/3.

NWestco LLC, Tim Gibbar, 115 Industrial Ct., Kalispell, 5/17.

Persevere LLC, Billy J. Jacobson Jr., 45 Business Park Rd., Livingston, 5/5.

New Contractors – General Donovan Home Improvements, Michael D. Donovan, 3800 Johnson Rd. Bozeman, May 16.

Heart Mountain Construction LLC, Rodney L. Anderson, 14 Jim Bridger Trail, Powell, Wyo., 5/5.

Higher Ground Custom Wood Work, Patrick Welch, 123 S. 8th Ave., Bozeman, 5/11.

JSD Construction, Joe Domanski, 475 Princeton Pl., Bozeman, 5/5.

Key Construction, Inc., David E. Wells, 741 W. 2nd St. N., Wichita, Kan., 5/16.

Konstruct, Kary A. Martin, 3064 Broken Creek Rd., Three Forks, 5/10.

Michael McGough Painting & General Contractor, Michael J. McGough, 3 Meghans Way, Bozeman, 5/10.

Millar Construction LLC, Patrick C. Millar, 725 Solar Way, Bozeman, 5/5.

Mud Brothers, Jacob C. Clements, 189 Jasper Ln., Belgrade, 5/16.

Murray Builders LLC., Aaron Thompson Murray, 50 Boxwood Dr., Bozeman, 5/16.

Plan Submittal Service, Dave W. Johnstone, 1195 Stoneridge Dr. Ste. 3A, Bozeman, 5/5.

Porter Works, Matthew Porter, 23 W. Main St., Ste. 202, Belgrade, 5/5.

Synthesis Construction, Robert Ivan Sabo, PO Box 10536, Bozeman, 5/5.

The Tile Guy, David C. Lewis, PO Box 1142, Belgrade, 5/5.

Travis Schnicke, Travis G. Schnicke, PO Box 1873, Bozeman, 5/5.

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PERMITS FILINGS PATENTS BANKRUPTCIES

Whiteclay Enterprises, Frank Whiteclay, PO Box 232, Crow Agency, 5/10.

Jeff Wierda, Jeff Wierda, 13707 Camp Creek Rd., Belgrade, 5/16.

Yellow Rose Enterprises, Inc., David R. Marx, 13336 Portnell Rd., Bozeman, 5/16.

3H Enterpise, Mark Haarer, 2287 N. Ferguson, Bozeman, 5/5.

New Contractors – Handy Persons Maintenance Services of MT LLC, Keith A. Scott, 1093 Harper Puckett Rd., Bozeman, 5/5.

Rosson Contractors, Joe S. Rosson, 2412 Spring Creek Dr., Bozeman, 5/23.

New Contractors – Heating, Ventilation, Air Conditioning Citi-Air Service, Inc., Charlie Igbonoba, 1001 S. Main St. C/O ADMT, Kalispell, 5/16.

Medley’s Heating & Cooling, Taite K. Medley, 2425 Turkey Red Ln., Bozeman, 5/16.

Sunrise Heating & Cooling LLC, Travis L. Jordan, 1759 Moffit Gulch Rd., Bozeman, 5/9.

Tri County Heating & Cooling, Inc., Lee Estes, 509 E. Park St., Livingston, 5/10.

White Heating & Air Conditioning, Cutis J. White, 1125 4th Ave. N., 5/10.

New Contractors – Lawn Care & Landscaping Clyde R. Steyre, Clyde R. Steyre, PO Box 10757, Bozeman, 5/5.

Western Skies Landscapes LLC, Chad G. Mackey, 3425 Wildbunch Dr., Belgrade, 5/16.

New Contractors – Mechanical Mobility Concepts of Idaho, Lyall G. Wohlschlager, PO Box 311, Sadpoint, Idaho, 5/10.

New Contractors – Painting Flock’s Painting, Mitchell Duane Flock, 814 Cape Ave., Bozeman, 5/31.

Paintech, Stephen C. Nagel Jr., PO Box 1472, Belgrade, 5/3.

New Contractors – Rain Gutters Kjelsrud Construction, Rainor M. Kjelsrud, 464 West Shore Dr., Belgrade, 5/31.

Yellowstone Seamless Rain Gutters, Michael R. Seydel, 7350 Churchill Rd., Manhattan, 5/5.

New Contractors - Roofing Capex Roofing LLC, Jason J. Berry, 10900 S. Clay Blair Blvd. #300, Olathe, Kan., 5/12.

New Contractors - Siding Envirocontrol Systems LLP, Eldon Henry Leep, PO Box 1287, Bozeman, 5/10.

New Contractors - Stone, Block & Masonry C.D. Welch, Christopher D. Welch, 34374 E. Frontage Rd., Bozeman, 5/20.

New Counselors Wilder Counseling Services, Taniquell A. R. Wilder, 312 E. Main St. Ste. 312, Bozeman, 5/5.

New Food Service – Catering Yummy Bites Catering, Beverly Ann Bond Johnston, 172 West Shore Dr., Belgrade, 5/10.

New Food Service – Food Truck Chair 2 LLC dba Moe’s Original BBQ, Mary F. Schuman, PO Box 6005, Bozeman, 5/4.

Grille 406, Ryan N Momot, PO Box 10925, Bozeman, 5/16.

OBA Acai Mobile Unit, Alden A. Atonucci, 1700 Driftwood Dr., Bozeman, 5/16.

New Itinerant Vendors Huckleberry Books, Christopher C. Ault, 315 14th Ave., Lewiston, Idaho, 5/4.

T&B Sales, Keelan Burgess, 670 MT Zion Rd., Jonesboro, Ga., 5/31.

World Wide Products, Deangelo Wilkins, 444 West Ocean Blvd., Long Beach, Calif., 5/18.

New Management – Consulting Service Design Nine, Inc., Andrew M. Cohill, 2000 Kraft Dr. Ste. 220, Blacksburg, Va., 5/10.

Wide Open Networks, Inc., Andrew M. Cohill, 2000 Kraft Dr. Ste. 220, Blacksburg, Va., 5/10.

New Manufacturing Non-hazardous Beartooth Products, Sean Elliott, 705 Bridger Dr. Unit A, Bozeman, 5/16.

New Photography/Processing C. Peterson Photography, Craig A. Petersen, PO Box 1307, Belgrade, 5/10.

Heightened Perspectives LLC, Kayla F. Stokes, 618 W. Griffin Dr. Ste. I, Bozeman, 5/16.

New Professional/Occupational Apex Medical Billing Services, Cindy S. Salcido, 1627 W. Main St. #317, Bozeman, 5/5.

Black Mountain Architecture LLC, Trevor P. Pierson, 35 E. Dooley Ln., Belgrade, 5/5.

Design 5 LLC, Troy M. Scherer, 4249 Cover St., Bozeman, 5/10.

North Fork Mapping LLC, Allison W. Klein, PO Box 6753, Bozeman, 5/5.

Schwartz Residential Group LLC, Windmere Bozeman-Downtown, Kevin Schwartz, 9 E. Main St. Ste. C, Bozeman, 5/10.

Taures Maritime LLC, Gregory P. Gianis, 440 Zoot Enterprise Ln. #4, Bozeman, 5/16.

Velocity Developments, Jodi J. Leone, PO Box 10999, Bozeman, 5/22.

New Property Managers/Agencies Abode Property Management LLC, Sheila J. Hepp, PO Box 6314, Bozeman, 5/10.

Pinnacle Asset & Property Management, Christopher R. Torsleff, 1001 W. Oak St. Ste. 105, Bozeman, 5/13.

Rockwood Properties, Bryan L. Eck, 1627 W. Main St. Ste. 411, Bozeman, 5/5.

New Publications (Newspaper/Magazines) Meadowlark Publishing, Beau D. Houston, PO Box 302, Bozeman, 5/5.

New Rentals - Vacation Rentals Allwine Vacation Rental, Rebecca B. Allwine, 417 N. 25th Ave., Bozeman, 5/26.

Espaniola Zarndt LLC, Frederic A. Zarndt, 230 C Ave., Coronado, Calif., 5/13.

Gallik Air BNB, Brian K. Gallik, 316 N. 3rd Ave., Bozeman, 5/26.

Northside Modern Farmhouse, Gar Duke, PO Box 562, Bozeman, 5/31.

Sanford Red LLC, Stephen M. Sanford, 4534 B. Waters St., Bozeman, 5/18.

Shedhorn Vacations LLC, Paul P. Dinkins, 4512 Alexander St., Bozeman, 5/24.

Sunny Downtown Loft, Mary Ann Martell, PO Box 562, Bozeman, 5/31.

Twin Rivers Downtown, DeAnn Langel, PO Box 1008, Manhattan, 5/5.

New Retail – Beauty & Health Elkhorn Barber PLLC, Michelle Gephart, 3090 Buttercup Ln., Bozeman, 5/20.

New Retail - Clothing and/or Shoes Boom De Yada LLC, Kevin S. McAllister, 877 Jessie Way, Bozeman, 5/10.

Dragonfly Dry Goods, Alison C. Fried, 867 S. 29th Ste. 108, Bozeman, 5/16.

Tradehome Shoes, Stacy Robjent, 8300 97th St. South, Cottage Grove, Minn., 5/23.

Wilder Goods LLC, Mariah G. Palmer, 111 S. Grand Ave. Ste. 107C, Bozeman, 5/23.

New Retail – Health Food Store Nutshell Naturals, Patricia Martin Emmons, 35 S. Willson Ave., Bozeman, 5/5.

New Retail – Jewelry Cobblestone Designs of Montana, Cobblestone Designs of Montana, 417 S. 10th Ave., Bozeman, 5/22.

New Retail - Other Lifestyle Menu LLC, Lynette M. Ashby, PO Box 115, Bozeman, 5/10.

New Retail – Sports Equipment/Sporting Goods Bozeman Family Fly Shop LLC, No Owner Listed, 2621 W. College St., Bozeman, 5/13.

New Service – Bookkeeping A La Carte Bookkeeping Service, Megan A. Layne, 226 S. 18th Ave. Unit B, Bozeman, 5/10.

New Service – Cleaning Service TMcKee, Inc. dba Merry Maids, Torri McKee, 129 Village Dr., Belgrade, 5/5.

New Service - Communications 3rd Force Communication Coaching, Troy D. Bertelsen, 715 E. Oak St., Bozeman, 5/5.

New Service - Computer Consulting/Systems Development Splashlab Social LLC, Tyler M. Carneal, 1128 E. Main St. Ste. 1, Bozeman, 5/5.

New Service – Consulting Advanced Engineering & Environmental, Roger

N. W. Burger, 1050 E. Main St. Ste. 2, Bozeman, 5/5.

Discovery Consulting LLC, Stephanie D. Kern, 716 S. 20th Ave. Ste. 201, Bozeman, 5/17.

Paragon Strategies International, Catherine D. Ferguson, 144 Sir Arthur Dr., Bozeman, 5/10.

Richard C. Harden, Richard C. Harden, 745 Aster Ave., Bozeman, 5/16.

New Service – Health and Beauty Joshua James International, Joshua J. Goodwin, 16 W. Main St. Unit 5, Bozeman, 5/10.

Nailed It, Amie L. Pierce, 1127 Harmon Stream Blvd. Ste. 3, Bozeman, 5/10.

Platinum Salon and Lash Studio, Beth A. Rembold, 2630 W. Main St. Ste. E, Bozeman, 5/16.

Platinum Touch, Leanne Jo Bachmeier, PO Box 1463, Bozeman, 5/5.

New Service – Health Care Full Circle Therapeutic Yoga, Lisa D. Daniels, 614 W. Griffin Dr. Unit D, Bozeman, 5/10.

Studio 315, Emily A. Smith-Wilson, 315 Stafford Ave., Bozeman, 5/22.

New Service – Mailing/Packing Bozeman-Big Sky Delivery LLC., Robert S. Froelich, PO Box 1523, Bozeman, 5/23.

New Service - Maintenance/Repair Services Bridger Home Maintenance & Lawn, John Brandon Zimmers, 304 Hoffman Dr., Bozeman, 5/5.

Dream Weaver Construction LLC, Evan M. Weaver, 1818 Remington Way, Bozeman, 5/5.

New Service – Massage Therapy Nature’s Way Massage, Jolene A. Kristovich, 1117 N. 7th Ave., Bozeman, 5/10.

New Service – Other CMBZ, Melanie F. Mangione, PO Box 397, Bozeman, 5/5.

Fasst Extinguishers, Inc., Levi J. Baney, 1516 21st St., Great Falls, 5/5.

Finnigan’s Firewood LLC, Connor Finnigan, 10735 Kelly Canyon Rd., Bozeman, 5/27.

Happy Trash Can Curbside Composting, Ryan Alexander, 1009 S. Black Ave., Bozeman, 5/5.

Hetzel Design, Ryan Hetzel, 516 Bryant St. Ste. A, Bozeman, 5/13.

Inland Productions, Matthew Taylor, 502 N. 3rd Ave., Bozeman, 5/5.

Montana West Construction, Inc., Henry J. Nephew, 191 Two Bumps Rd., Ennis, 5/16.

Plum Design Lab LLC, Plum Design Lab LLC, 1 E. Main St. #204, Bozeman, 5/10.

The Lakes at Valley Bozeman LLC, Gregory J. Stratton, 2880 W. Technology Blvd., Bozeman, 5/10.

T2 Consulting LLC, Theresa A. Thomas, 703 E. Lamme St. #3, Bozeman, 5/10.

New Service – Personal Fitness Bridger Sports Performance, Celine M. Valentin, PO Box 5200, Bozeman, 5/5.

Gerrish Personal Training LLC, Campbell M. Gerrish, 1627 W. Main St. #212, Bozeman, 5/16.

New Service – Pet Services DZ LLC, Daryl A. Henning, 3A Gallatin Dr., Bozeman, 5/5.

New Service – Sewing / Alterations Cynfully Southern, Cynthia M. McKay, 79 W. Alexa Ct., Bozeman, 5/10.

New Transient Merchants Montana Mobile Sharpening, Byron D. LonegePERMITS

necker, PO Box 21585, Billings, 5/16.

Commercial Other Non-residential Building 516 S. Tracy, Bozeman School District #7, 3,500 Sq. Ft., $80,000 975 N. Yellowstone, Oak Springs Community Assoc. Oak Springs Community Assoc., $14,000 Commercial Public Works & Utilities 901 N. Black, Gallatin County, Martel Construction Inc., 2,424 Sq. Ft., $128,617 670 S. Fowler, City of Bozeman, DLM Contracting Inc., 126 Sq. Ft., $100,000 Commercial Structures Other Than Building 670 S. Fowler, Montana Fish & Game Dept, DLM Contracting Inc., 72 Sq. Ft., $3,500 Commercial Addition 310 N. Seventh, Royal “7” Motel, Sime Construction Inc., 80 Sq. Ft., $10,262 Commercial Alteration 712 Wheat, TLH Inc., LA Construction, 4,900 Sq. Ft., $35,000 2825 W. Main, Gallatin Mall Group LLC, Springfield Casework, 2,345 Sq. Ft., $57,500 22 W. Main, Florence Condo, Sowles Co. 60 Sq. Ft., $30,000 1370 N. Seventh, Oak Street Partnership, Eagle Group Northwest Inc., 1,350 Sq. Ft., $150,000 Commercial Tenant Improvement 321 E. Mendenhall, Ironwood Inc., Rising Sun Construction, 2,487 Sq. Ft., $275,000 108 Bridger Center, Kearns Construction Inc., Kearns Construction Co. 1,393 Sq. Ft., $32,000 108 Bridger Center, Kearns Construction Inc., Kearns Construction Co. 1,375 Sq. Ft., $28,000 615 E. Mendenhall, Artlaw LLC, Shane Collins Construction Inc., 3,249 Sq. Ft., $40,000 1805 W. Oak, Bridger Peaks LLC, Dick Anderson Construction Inc., 3,642 Sq. Ft., $400,000 119 E. Main, Kleimer Electric Inc., 1,066 Sq. Ft., $75,000 2307 W. Main, Bridger Village LLC, Bret Niedens General Contractor, 60 Sq. Ft., $117,000 510 Manley, Map Brewing Co. 740 Sq. Ft., $50,000 234 E. Babcock, Arthur M. Klare & Jo Ann Morris, Klare Construction, 625 Sq. Ft., $15,000 915 Highland, Bozeman Deaconess Foundation, Langlas & Associates Inc., 9,464 Sq. Ft., $293,000 2825 W. Main, Gallatin Mall Group LLC, Truitt Construction LLC, 3,250 Sq. Ft., $40,000 1805 W. Oak, Bridger Peaks LLC, Dick Anderson Construction Inc., 3,642 Sq. Ft., $400,000 B U S I N E S S J O U R N A L • J U N E 2 8 , 2 016

15

Commercial Reroof 5. Baxter, TCIP Partnership, Quality Roofing/Sheetmetal Inc., $23,950

1375 Manzanita Jefferson Capital Partners LLC, Rotherham Construction Inc., $6,000 1323 Manzanita Jefferson Capital Partners LLC, Rotherham Construction Inc., $6,000 1271 Manzanita Jefferson Capital Partners LLC, Rotherham Construction Inc., #6,000 1233 Manzanita Jefferson Capital Partners LLC, Rotherham Construction Inc., $6,000 1236 N. 14th, Jefferson Capital Partners LLC, Rotherham Construction Inc., $8,000 1240 N. 14th, Jefferson Capital Partners LLC, Rotherham Construction Inc., $6,000 1245 N. 12th, t.o.n.l.l.c. LLC, Rotherham Construction Inc., $6,000 1375 Manzanita Jefferson Capital Partners LLC, Rotherham Construction Inc., $23,000 1323 Manzanita Jefferson Capital Partners LLC, Rotherham Construction Inc., $23,000

Fire Protection Systems Permit 511 N. Seventh, CJandJ LLC, Bozeman Fire Protection LLC, $9,000 1241 N. 12th, Jefferson Capital Partners LLC, Rotherham Construction Inc., $8,000

Demolition Permit 601 N. Rouse, MT Dept Transportation (MDOT), Whiteclay Enterprises 544 N. Rouse, MT Dept Transportation (MDOT), Whiteclay Enterprises

ON THE RECORD CON T. 18 E. Main, Power Building LLC, Dick Anderson Construction Inc., 4,164 Sq. Ft., $75,000 2825 W. Main, Gallatin Mall Group LLC, Granite Creek Construction, 650 Sq. Ft., $30,000 1819 S. 22nd, 400 Marion Inc., Langlas & Associates Inc., 2,600 Sq. Ft., $150,000 20 E. Olive, City of Bozeman, R. & R. Taylor Construction Inc., 22,275 Sq. Ft., $150,000 129 E. Main, Nygard Family LLC, 1,800 Sq. Ft., $25,000 2000 S. Third, Level Investors LLC, Alpenglow Homes Inc., 1,607 Sq. Ft., $55,000 14 S. Tracy, Masonic Temple, Walker Construction, 2,250 Sq. Ft., $1,300,000

Sign Permit 817 Wheat, WBC LLC, Signs of Montana, 280 Sq. Ft., $6,550 712 Wheat TLH Inc., Signs & Designs Unlimited, 230 Sq. Ft., $2,500 923 N. Seventh, DMC Properties LLC, Signs of Montana, 29 Sq. Ft., $10,480 2051 W. Oak, Stoneridge Partners Treasure State Signs, 12 Sq. Ft., $2,000 317 E. Mendenhall, SWN Creekside LLC, Ink Outside the Box, 21 Sq. Ft., $2,040 1735 W. Oak, Bridger Peaks LLC, Signs of Montana, 39 Sq. Ft., $1,000 529 E. Main, Perkins LLC, Signs of Montana, 25 Sq. Ft., $2,700 1687 N. 19th, Inson, John S. Signs of Montana, 72 Sq. Ft., $1,000 1910 N. 22nd, Thomson, Richard CSG Media LLC, 17 Sq. Ft., $4,000 614 W. Griffin, Brenda Whipple, Concept Design Stuidios, 12 Sq. Ft., $476 902 N. Wallace, NW Holdings LLC, Signs & Designs Unlimited, 113 Sq. Ft., $3,000 Residential Accessory Dwelling Unit 521 W. Olive, Martin A. Coleman III, Ascent Home Builders Inc., 1,056 Sq. Ft., $76,961

business f o r s o u t h w e s t M o n ta n a

Financial ServiceS

Buyer & Lessee Representation

DENNIS HARDIN

INC.

BROKER/OWNER

Residential or Commercial Our 35th Year

587-1211 www.HardinRE.com

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Residential Duplex (2 Units) 3050 York, Morgan Homes Inc., Morgan Builders LLC, 1,942 Sq. Ft., $181,920 3056 York, Morgan Homes Inc., Morgan Builders LLC, 1,942 Sq. Ft., $181,920 3188 Fen, Evert & Jamee D. Wierda, Wierda, Jeff, 3,950 Sq. Ft., $364,222 5135 Dragon, Fly Norton Ranch Homes, Norton Ranch Homes LLC, 4,494 Sq. Ft., $402,811 4259 Palisade, Leclair Construction, 2,257 Sq. Ft., $420,000 4275 Palisade, Ken Leclair, Leclair Construction, 4,514 Sq. Ft., $420,000 4289 Palisade, Ken Leclair, Leclair Construction, 3,634 Sq. Ft., $420,000 1093 Twin Lakes, Rosa Construction Inc., Triple MT Construction, 3,400 Sq. Ft., $360,162 Residential Garages & Carports 1040 Rosa, Rosa Construction, Rosa Construction Inc., 572 Sq. Ft., $22,783

Residential Mobile / Modular Home in Park 2405 W. College, Fraker Family Trust, Owner is General, 1,456 Sq. Ft., $13,000, Residential Single Family Dwelling 1790 N. Hunters, Mahar Montana Homes LLC, Pinnacle Construction Inc., 3,327 Sq. Ft., $314,158 18 E. Peach, Jason A. Delmue, C.W.J. & Associates, 1,752 Sq. Ft., $185,589 1461 Post, C. Norman & Barbara E. Lloyd, Chase-skogen Homes Inc., 2,640 Sq. Ft., $242,309 598 N. Clifden, Zach Wermers, Zach Wermers Construction, 3,933 Sq. Ft., $380,135 3043 Foxtail, Derrick Salveson,

DIRECTORY 84.9% of Bozeman and Belgrade Business Owners read the Business Journal every month (Alta Marketing Research Survey)

to $150 Cash Bac

Honored to Serve You 34 Years

Dennis Hardin

Call Sylvia Drain 587-1211 (406) 580-2060 www.HardinAndCompany.com

Nancy C. b wood, faux w blackout hon

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Broker/owner Sales, Leasing, Counseling & Buyer/Lessee Representation

1058 Rosa, Rosa Construction Inc., Rosa-Johnson Construction LLC, 920 Sq. Ft., $36,644 1018 Rosa, Rosa-johnson Development LLC, Rosa Construction Inc., 920 Sq. Ft., $36,644 1093 Twin Lakes, Rosa Construction Inc., Triple MT Construction, 996 Sq. Ft., $39,671 3146 Savannah, Robert I. & Renee G.Sabo, Synthesis Construction, 598 Sq. Ft., $23,818

BUSINESS & SERVICE

journal G e t Up

2404 Thoroughbred, Miller, William J. & Janis J., Edge Construction LLC, 1,352 Sq. Ft., $98,534 4486 Waters, Ascent Home Builders Inc., Ascent Home Builders Inc., 1,320 Sq. Ft., $92,236

window treatmentS

Need New Blinds?

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Tyler Barnwell Owner

FREE In-Home Estimates

Draperies | Shutters | Shades |

585-7299

BUD fro

Salvetech, 3,078 Sq. Ft., $361,422 254 N. Cottonwood, DWHDLH Inc., Cutbank Construction LLC, 1,269 Sq. Ft., $112,216 3415 S. 21st, Southbridge Development LLC, Mountain High Homes Inc., 1,704 Sq. Ft., $200,619 3146 Savannah, Robert I. & Renee G. Sabo, Synthesis Construction, 2,700 Sq. Ft., $286,011 1414 S. Willson, Gordon S. & Beverly I. Fowler, Archer Construction/Remodeling, 2,537 Sq. Ft., $285,871 1001 Josephine, Kenneth F. & Linda S. Lombardo, Chase-Skogen Homes Inc., 2,381 Sq. Ft., $221,681 2306 Boylan, Jenn Estates Inc., Kat Construction Inc., 3,050 Sq. Ft., $260,159 144 Valleyfire, Norton Ranch Homes LLC, Norton Ranch Homes LLC, 2,029 Sq. Ft., $183,271 115 Valleyfire, Norton Ranch Homes LLC, Norton Ranch Homes LLC, 2,582 Sq. Ft., $236,363 2405 Thoroughbred, Robert & Cherie Olsen, Building Dimensions Inc., 3,785 Sq. Ft., $356,790 5357 Westmorland, Zach Wermers Construction Inc., Zach Wermers Construction, 2,631 Sq. Ft., $306,742 4304 E. Graf, Stephen L. & Linda Black, Bridger Builders Inc., 2,400 Sq. Ft., $280,998 2404 Thoroughbred, William J. & Janis J. Miller, Edge Construction LLC, 2,748 Sq. Ft., $291,096 4486 Waters, Ascent Home Builders Inc., Ascent Home Builders Inc., 2,597 Sq. Ft., $275,100 1794 Midfield, Ebbighausen Homes, Ebbighausen Homes Inc., 3,555 Sq. Ft., $321,057 1454 Maiden Spirit, Leo & Claire Crane, Chase-Skogen Homes Inc., 2,600 Sq. Ft., $297,325 5350 Delft, The Lakes at Valley W. Bozeman, Zeb Inc., dba ZMConstruction, 2,321 Sq. Ft., $264,226 3379 Tschache, ICCL LLC, ROI LLC, 1,605 Sq. Ft., $202,718 3391 Tschache, ROI LLC, ROI LLC, 1,815 Sq. Ft., $215,643 3459 Tschache, ICCL LLC, M. A. G. Construction Inc., 2,008 Sq. Ft., $243,774 3441 S. 22nd, McIntosh Construction Inc., McIntosh Construction, 2,220 Sq. Ft., $248,920 Residential Townhouse (Attached SFD) 4388 Brookside, First Time Home Buyers LLC, Kirchhoff Construction, 1,169 Sq. Ft., $139,724 4386 Brookside, First Time Home Buyers LLC, Kirchhoff Construction, 1,034 Sq. Ft., $123,592 3152 S. 15th, Mahar Montana

Homes LLC, Parks Builders Inc., 2,160 Sq. Ft., $247,529 3156 S. 15th, Mahar Montana Homes LLC, Parks Builders Inc., 2,160 Sq. Ft., $247,529 3160 S. 15th, Mahar Montana Homes LLC, Parks Builders Inc., 2,160 Sq. Ft., $247,529 3164 S. 15th, Mahar Montana Homes LLC, Parks Builders Inc., 2,160 Sq. Ft., $247,529 Residential Triplex, Fourplex 5757 Saxon, JW Roylance Construction Inc., JW Roylance Construction Inc., 5,432 Sq. Ft., $509,576 5785 Saxon, JW Roylance Construction Inc., JW Roylance Construction Inc., 5,432 Sq. Ft., $509,576 Residential, 5+ Units 350 Water Lily, Norton Ranch Homes LLC, Norton Ranch Homes LLC, 20,703 Sq. Ft., $2,040,902 2752 Durston, Reach Inc., CS Structures Inc., 6,063 Sq. Ft., $597,691 Residential Addition 1106 S. Third, Ronald F. & KC Brey, Handyman, 120 Sq. Ft., $12,712 Residential Alteration 507 N. Ida, M5 Montana LLC, Cornerstone Works, 700 Sq. Ft., $15,000 2931 Autumn Grove, Ivanna Asaulyuk, Owner is General, $2,000 505 S. 12th, Rabinsky, Mathew G., Jessica S., Dean Holms Construction, $3,500 320 S. Sixth, Brennan, Scott & Angela, Jesperson Construction Inc., 60 Sq. Ft., $12,000 206 E. Peach, Maclean, Janis & Roderick, 240 Sq. Ft., $3,500 507 N. Ida, M5 Montana LLC, Cornerstone Works, 700 Sq. Ft., $15,000 602 S. Grand, Schmidt, Roland E. & Leslie L., Owner is General, 1,149 Sq. Ft., $40,000 20 S. Hunters, Pulver, Mary P., General Maintenance, $500 549 E. Main, Haj Javad LLC, Allpoints Drywall LLC, $25,670 123 W. Curtiss, Bozeman United Methodist Church, Montana Construction Works, 490 Sq. Ft., $35,000 818 S. Black, Pearson, Marcus T., C.W.J. & Associates, 2,000 Sq. Ft., $125,000 326 N. 17th, Plum, Bette-Jo, Dave Tilleman Construction LLC, $3,500 Residential Reroof 1134 N. Pinecrest, Streufert, Hans & Sue Ann Sickler, Residential Roofing, $6,985 2110 Lea, Don & Kay LLC, Woloszyn Construction Inc., $10,000 520 S. Eighth, Staigmiller, Judy, Blue

Bird Roofing & Const, $10,400 Window Replacement Permit 512 S. 15th, Tunby, Roy H., May Bilt Construction, $4,000 1414 S. 5th, Spinelli, Felix J. & Margaret A., AA Craftsman Inc., $12,500 1211 S. Willson, Harris Brothers LLC, BDC Custom Homes, $2,500 FILINGS

5/13, Sebren Addition, NCOA. 5/13, GVFC 1 Façade Remodel, CCOA. 5/16, Langel Remodel, NCOA. 5/16, 618 N. Black Addition, NCOA. 5/17, Golden Gate Condo, CR. 5/17, Christian Center Summer Tent, STUP. 5/17, Ward Deck, NCOA. 5/17, Yellowstone Center Demo, NCOA/DEM. 5/18, Springs Living, SE. 5/18, West Winds Subd., VAR. 5/19, Bozeman Spirits Distillery, MOD. 5/19, McKenna Solar Panel, NCOA. 5/19, Lot 12 Minor Subd., MINOR SUB. 5/20, North Park Master Plan, MOD. 5/20, Water Lily Condos, CR. 5/23, Faultline North, STUP. 5/25, Pizza Hut Roof, CCOA. 5/26, 712 N. Montana Egress, NCOA. 5/26, Olive and Wallace Solar, MOD. 5/26, Sigma Beta Chapter, CCOA. 5/31, 3359 Blackbird ADU, CUP. 6/3, McGivane Guest House, NCOA. 6/6, 612 E. Davis Studio, NCOA. 6/6, CT Condominium, CR. 6/6, BonTon Building Boundary, SE. 6/7, Anderson Addition, COA. 6/8, MT8 Hero, CCOA. 6/8, 320 N. Montana, NCOA/DEMO. 6/8, 2320 Condo Project, CR. 6/8, 19th and College, ZMA. 6/8, Bozeman Health, SP. 6/8, L9 Condominium, CR. 6/8, Bridger Vale, PUDC and SUB PRE-APP. 6/8, Kable Sub. Lots 5-8, ANNX/ ZMA. 6/8, Opportunity Sub., PP. 6/8, Creekstone Condos, SP. 6/10, 23rd Ave. Condos, CR. 6/13, 301 Willson Windows, MOD. 6/13, Bozeman Pond Park, SE. 6/13, Boulder Creek Sub., INF. 6/14, Catron Crossing, PA. 6/15, 509 S. Tracy, NCOA. 6/15, Pure Vida Condos, CR. 6/15, 428 N. Church, NCOA. 6/17, A&E Architects Renov., CCOA. 6/17, Lucky Lil’s on 19th, CCOA. PATENTS

Cory G. Kimball of Cincinnati, Ohio,

Daniel W. Price of Loveland, Ohio, William E. Clem of Bozeman, William D. Dannaher of Suzhou, CN, Amy L. Marcotte of Mason, Ohio, Timothy G. Dietz of Terrace Park, Ohio, Donna L. Korvick of Mainville, Ohio, and Ashvani K. Madan of Mason, Ohio. Ethicon Endo-Surgery LLC of Guaynabo, PR. Method and Apparatus for programming modular surgical instrument.

9,364,249. June 14.

Thomas S. Vedvick of Bozeman, Bryan Steadman of Bozeman, Charles Richardson of Bozeman, Thomas R. Foubert of Bozeman, and Charles R. Petrie of Bozeman. Takeda Vaccines, Inc. of Bozeman. Virus like particle purification. 9,359,410. June 7.

John W. Roy of Rancho Santa Fe, Calif. and James Bryan Barbula of Livingston. Teledyne Instruments, Inc. of Thousand Oaks, Calif. Laser-ablationbased material analysis system with a power/energy detector. 9,352,418.

May 31.

Marshall Kerr of Carlsbad, Calif., David C. Hemink of Draper, Utah, Jiaye Z. Jho of Salt Lake City, Utah, Michael J. Vaillancourt of Chester, NJ, and Matthew R. Trebella of Bozeman. C.R. Bard, Inc. of Murray Hill, NJ. Medical component scrubbing device with detachable cap. 9,352,140. May 31.

Todd Throop of Bozeman. TowHaul Corporation of Bozeman. Gooseneck towing module and method of use.

9,346,498. May 24.

John Lyle Lautzenhiser of Hamilton, IN. Intellipro LLC of Belgrade. Rateof-change control of computer or apparatus. 9,342,144. May 17.

Ravi R. Gokarn of Omaha, NE, Olga V. Seifonova of Plymouth, Minn., Holly Jean Jessen of Belgrade, Steven John Gort of Apple Valley, Minn., Thorsten Selmer of Bonn, Del., and Wolfgang Buckel of Marburg, Del. Cargill, Inc. of Wayzata, Minn. 3-hydroxypropionic acid and other organic compounds.

9,340,803. May 17.

BANKRUPTCIES

Carl Victor Ylinen. 1612 W. Olive St. No. 14. Bozeman. Chapter 7. May 19.

Richardson.

Crissy Ann Blaylock, aka Crissy Ann Hammons. 98 Jackrabbit Ln. Apt. A. Belgrade. Chapter 7. May 19.

Richardson.

Maria Therese Kuklinski, aka AME Alchemy LLC, aka Mia’s BBQ, aka My Tiny Kitchen. 332 S. H St. Livingston.

Chapter 7. May 19. Richardson.

Connie Michelle Levasseur. PO Box 1211. Manhattan. Chapter 7. May 19.

Richardson.

Daniel Mark Curtis and Lisa Margaret Curtis. PO Box 266. Gallatin Gateway. Chapter 7. May 19. Richardson.

Warren Daniel Hutchings and Makaya Marn Hutchings, fka Makaya Marn Jacobsen. 489 Old Clyde Park Rd. #5. Livingston. Chapter 7. May 19.

Richardson.

Trischa L. Perry. 27901 Norris Rd. No. 66. Bozeman. Chapter 7. May 23.

Richardson.

Maria Lia Ausenbachs. PO Box 160001. Big Sky. Chapter 7. May 24.

Richardson.

Christopher Lee Lindemulder. 782 Springhill Ln. Bozeman. Chapter 7. May 24. Richardson.

Megan Marie Gardiner, aka Megan Marie Kowitz. 70 Elmwood Dr. Bozeman. Chapter 7. May 25. Richardson.

William Richard Donaldson and Sadie Belle Donaldson. 28 Rain Shadow Dr. Belgrade. Chapter 7. May 26. Richardson.

Michael Wayne Stevens. 1108 Biehl Dr. No. B. Belgrade. Chapter 7. May 26.

Richardson.

Daniel B. Robinson, dba Total Site Management LLC. 216 E. Clark. Livingston. Chapter 7. May 31. Richardson.

Amy L. Roll, fdba Coquettes Deux.

PO Box 507. Belgrade. Chapter 7. June 1. Richardson.

Luis Ruiz. 3014 W. Villard St. Unit F. Bozeman. Chapter 7. June 3. Richardson.

Sharon Lee Deshields. 90 Prarie Schooner Way. Bozeman. Chapter 7.

June 8. Richardson.

Terri Lynn Jones. 202 N. 24th Ave. Bozeman. Chapter 7. June 9. Richardson.

Robinson N. Davis. 4899 Buffalo Jump Rd. Three Forks. Chapter 7. June 9. Richardson.

Robert Hayden Coffey. 112 Lone Wolf Tr. Three Forks. Chapter 7. June 9.

Richardson.

Dana Michelle Poulin, aka Dana Michelle Scott. 2953 N. 27th Ave. Unit 15. Bozeman. Chapter 7. June 9.

Richardson.

Dana Renee Kyle. 4 Broken Arrow Ln. Sheridan. Chapter 7. June 15.

Richardson.

Kara Jill Bacon. PO Box 616. Pony.

Chapter 7. June 15. Richardson.

Michael Curtis Beckworth. 1501 Bohart No. 15. Bozeman. Chapter 7.

June 15. Richardson.

Katie Ann Jaworski. 807 Mantle Dr. Apt. A. Belgrade. Chapter 7. June 15.

Richarson.

Nancy Marie Freer. PO Box 404.

Livingston. Chapter 7. June 16. Richardson.

David Edward Metcalf. 6380 Jackrabbit Ln. Trailer 4. Belgrade. Chapter 7. June 16. Richardson.

B U S I N E S S J O U R N A L • J U N E 2 8 , 2 016

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My Two Cents “I have two managers on my staff who are not talking to each other, yet they have to work together. One manages inventory and the other manages ordering. I have talked to them about this situation and they can’t seem to get past their differences. These are two smart people who seem to be stuck in making each other wrong. I can’t ignore this situation anymore, and I don’t want to force a resolution either. Do you have any suggestions about how I can help them work through this?”

-PR, managing director, Bozeman Sometimes people just get stuck and they don’t know how to get out of it.

When we feel right about something, it’s hard to give up our position without losing face, and when righteousness enters a disagreement, it’s a slippery slope into a reactive cycle that only spirals downward. Perhaps that’s where your managers are, PR. Given the stress and drive of many businesses today, this is not an uncommon predicament.

Managing people requires the very best of us — our listening, self-awareness, compassion, focus, clarity and intention. In fact, as the leader, how you resolve situations like this has a bigger impact on the outcome then you might think. You may feel stuck yourself, PR, even frustrated, because the way forward isn’t clear.

Remember this: Your intentions are powerful. What is it you really want for your team?

How do you want them to interact and treat each other? How do you build a cohesive team? As the leader, you get to use this opportunity to model the behavior you want for your team. What if they could understand what they are contributing to this situation so they can get out of blaming each other and into understanding and collaborating? Your approach can guide them to that result.

The good news is there is a process you can

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J U N E 2 8 , 2 016 • B U S I N E S S J O U R N A L

try that effectively engages stuck people. It’s my favorite go-to practice to use when coaching co-workers who aren’t talking.

Here’s how it works: n Meet privately with each manager and share your intention to help resolve this situation by involving both of them in a discussion that you or a coach will facilitate. Explain there is prework to be done first, and then give each one the pre-work of three questions to answer regarding the other person. n What do you want that person to stop doing? n What do you want that person to start doing? n What do you want that person to continue doing?

Let them know they will be sharing their answers with you first before meeting with the other person.

Reviewing their answers is an important and critical step. Because each of them is very upset with the other, some of their answers will likely be personal attacks. That’s part of what has kept them stuck. This is where you can help them transform their attacks into business issues and do-able behaviors. Here’s an example from one of my experiences. In response to what they wanted the other person to stop doing, one person said, “Stop being so arrogant.” When I asked this person what the other did that would make them say this, he said, “She never tells me what she thinks about my ideas; she says nothing. I think she thinks she’s better than me and that my ideas stink.”

Based on his explanation, we changed his “Stop” comment to a “Start” comment: “Start telling me what you think about my ideas when I talk to you about them so I don’t have to wonder.” I explained that would be much clearer to the other person, plus it would be a behavior she could actually do and it was

By RIS HIGGINS

what this person really wanted anyway. Telling her she was arrogant wouldn’t get the result he wanted and would only make the other person defensive.

So, PR, review each manager’s lists and address any emotional or personal attacks.

Continue to ask, “What does this other person do that would have you say that?” You want to get to the business issue. In identifying what the issues are, you take out the judgments and in turn the defensiveness. The focus becomes what the behavior is that you want them to stop or start.

Once the lists are revised, ask both managers to meet with you and share their lists.

Usually there is some tension when starting because they don’t know what to expect.

They have some fear about what they might hear and that’s why your role as a facilitator is important. You can keep them focused on the lists and discussions that follow. Share again your intention for this conversation.

I have used this process dozens of times and invariably, I hear the same reaction each time the two people share their lists: “That’s it?

That’s what you have been so upset about all this time?” Quite often there is such a release of tension and a sense of relief to have it be over that you’ll hear laughter. That’s my litmus test, the laughter. That let’s me know we have moved beyond the issues and into agreements and action. When people are able to communicate without attack, their clarity and honesty are welcome and understandable.

In using this approach, you indeed are guiding your managers to discover what they really want in this situation, maybe even how they contributed to it through their attacks.

Now they can get out of blaming each other and into more understanding and collaborating. Wouldn’t you love a boss who created a conversation like that with you?

Ris Higgins is a leadership coach, change agent and innovative thought-leader at Leadership Outfitters. Contact her at 406-586-5504 or ris@leadership-outfitters.com.

Medical FARM & RANCH is actively seeking to hire a motivated, full time

Physical Therapist

PROFESSIONAL EMPLOYMENT OPPORTUNITIES Professional

Medical:

General

Big Sky School District is seeking candidates for a Community Health Partners Bozeman is seeking a 1 yr temporary F/T patient-centered Medical Provider (MD/DO/FNP/PA) who desires to work on a strong team, delivering remarkable care to the diverse needs of all.

Collaboration & motivation highly valued. To apply, please send CV, references and letter of interest to Katie Madison, or 214 E Mendenhall, Bozeman, MT 59715.

CHP is an equal opportunity employer and provider.

General

Experience in any of the following: HVAC, electrical, plumbing, building systems or facilities maintenance and/or education from which comparable knowledge, skills and abilities have been achieved is required. For more information and to apply visit EEO/AA

. Please see www.bssd72.org “Employment” for full details and application process or email mgoode@bssd72.org

Professional: Busy law office seeking experienced business manager to facilitate all aspects of the practice.

The manager will be required to maintain a high level of consistent revenue, client satisfaction, and new business each month. Responsibilities include: Client intake, case management, legal fee estimation, and invoicing, interoffice processes, Quickbooks accounting, overseeing current/new employees, accounts payable. Four-year degree, 3-5 years of business admin experience, strong customer service skills and ability to coordinate staff required.

Apply by sending a cover letter and resume to:

The Montana Tech office of Enrollment Services is seeking a customer service specialist to serve students in all matters related to enrollment. A successful candidate will have a history of proven customer service experience in a fast-paced environment, excellent written and oral communication skills, proficiency in Microsoft Office, and the ability to multi-task.

A background in the IT system BANNER, a bachelor's degree, and previous experience at an institution of higher education are preferred.

For more information and to apply visit EEO/AA Driver: Fed EX ground contractor looking for a Applicants need 1 year of driving exper. in the last 3.

No CDL req'd. Must be able to move 150 lb boxes.

Paid vacation.

General:

. Wages DOE. Willing to train. Please mail resume to: PO Box 348, Manhattan, MT 59741 or call

to work in our Bozeman clinic. The ideal candidate will be passionate about working in a team environment with a high level of collaboration. A solid understanding of biomechanics and functional movement is highly valued.

We offer competitive wage and benefits - including health insurance, supplemental insurance, sick time, paid vacation and holidays, 401K, continuing education, and mentorship.

We are an EEO employer.

Please email a cover letter and resume to at .

Contact Angie or view our webpage at www.lonepeakpt.com for more information.

Construction

is hiring to join our team for full time, year-round work based out of the Bozeman office. Dick Anderson Construction is also seeking a full time

Affordable & Quick TRUCK DRIVER TRAINING Class A - Commercial Driver's License - Choose your own hours & schedule.

Call 406.388.6701 x 110 www.careertransitions.com

2 people wanted to manage ranch north of Belgrade. House, utilities & stipend. 100 hours per month work commitment.

Must possess relevant farm and ranch experience. Strong references. sbc@sagehornllc.com

Professional

As a City of Bozeman employee, you will be part of a team that is committed to impacting & serving the community. This great opportunity also provides enrollment in an established retirement system, with significant employer contribution, generous vacation and sick time accruals, & excellent medical /dental / vision benefits. Join us at the City of Bozeman, the Most Livable Place!

The CITY OF BOZEMAN is recruiting to fill the following positions:

for the Bozeman Office.

Dick Anderson Construction provides 100% employer paid health insurance for employees and their family. Pay is based on experience.

Benefits include 401K, profit sharing & vacation.

Please submit a resume to

POLICE INFORMATION SPECIALIST The Bozeman Police Department is in search of a qualified administrative professional to provide a variety of administrative support to law enforcement personnel. Wage range: $15.2654 $17.9596/hour. Starting wage depending on experience and qualifications.

Full-time opportunity with benefits!

Application Deadline: July 11, 2016@5pm

or pick up an application at 4498 Jackrabbit Lane Bozeman, MT 59718.

DAC is an equal opportunity employer.

TO APPLY Go to www.bozeman.net/jobs, click on the position listing, and follow the specific application instructions B U S I N E S S J O U R N A L • J U N E 2 8 , 2 016

19

Construction:

framing & siding exper.

Multiple positions.

Wage DOE. 406-539-6442 General Highlands College of Montana Tech is seeking a Medical Assistant Instructor. A highly motivated candidate with A bachelor's degree or higher in nursing or an associate's degree in medical assisting with a bachelor's degree or higher in a biologicscience. A minimum of four (4) years' experience in a medical environment with hands on knowledge of ambulatory clinical procedures is required.

Candidate must have current CPR certification.

For more information and to apply visit .

EEO/AA

DRIVERS: LOCAL Bozeman Reefer $2000 Sign On Bonus!

Estenson Logistics is now hiring Class A Driver's for local Darigold hauls with occasional layovers.

Paid Vacations!

Excellent Pay, Benefits!

CDL-A, 1yr. Exp. Req. CALL JUSTIN TODAY: 1-406-580-8609 Health & Beauty: at a busy shop in Belgrade.

388-7639 - Ask for Chris.

CONSTRUCTION:

Full Phase concrete contractor seeks form setters, finishers, and laborers. Valid driver's license a must.

Full benefits after probation period. Wages based on experience.

Call Jim 406-580-4233 or send resume to:

Dental:

Seeking a who believes in a mission of health and wellbeing for all, for Community Health Partners Bozeman Dental.

Patient-centered environment; collaboration and motivation highly valued.

Full benefits. To apply, please send resume, references, and letter of interest to Dr. Wales, walesjo@chphealth.org or 126 S. Main St., Livingston, MT 59047.

CHP is an equal opportunity employer and provider.

Clerical

Professional

20

Come be a part of the Bacterin Team in Belgrade, Montana!

Bacterin is currently recruiting for the following full-time positions:

* For full job descriptions and instruction for applying, please visit www.bacterin.com & click on , then

J U N E 2 8 , 2 016 • B U S I N E S S J O U R N A L

General

Medical:

The West Yellowstone Days Inn is looking for a

General:

Enjoy Talking with People?

Need a flexible schedule?

The Bozeman Daily Chronicle is looking for independent contractors for subscription sales.

Independent contractors will work at various locations/events at kiosk implementing subscription promotions. We offer a competitive reimbursement program and flexible event scheduling. If you have retail sales or service experience, outstanding communication skills and are self-motivated, we want to talk with you. For details contact Lee Williams: Call 582-2614 or email

Food Service:

Duties include accurate data entry of voter registration applications into the statewide voter database; helping voters in a pleasant & professional manner either on the phone or in person; creating and using EXCEL spreadsheets for tracking purposes; and other duties as assigned. Able to work in a stressful environment during election cycles is a must. Ed & exp equivalent to HS grad + 1yr clerical work involving public contact, the job is learned with on the job training.

FT hours and will be discussed at interview. $2,262.00/mo based on an hrly wage of $13.00 plus Benefits. Apply at the Bozeman Job Service or

PT/

seeks to hire

Apply in person between 2:00-5:30 PM, Mon-Thurs.

No Phone Calls Please.

Professional: NOW HIRING! Bozeman Health Deaconess Hospital 1 - F/T Cook .9 FTE 72 hrs/pay period.

Cooking & stock duties 1 - P/T Cook .4 FTE 32 hrs/payperiod cooking & stock duties 1 - F/T Food & Nutrition Associate . 9 FTE 72 hrs/pay period Patient Meal Service (patient meal assembly, delivery, dishroom duties) 1 - F/T Food & Nutrition Associate . 9 FTE 72 hrs/pay period Bistro Café-customer svc, cashier duties.

These positions are benefit eligible.

Apply online: www.bozemanhealth.org General:

GALLATIN REST HOME Gallatin Rest Home is seeking compassionate and caring individuals for the following positions.

Hours will be discussed at interview. Questions call or stop by Gallatin County Rest Home.

1221 West Durston , Bozeman, MT/ 582-3300.

Check out web-site @ . Apply at Bozeman Job Service. · CNA Positions Available Nights FT/PT · Cook Position PT

Apply in person/Pay DOE Email resume to Britten at General: BREAKFAST COOK AND LINE COOK at .

Pay DOE, pick up application at Days Inn of West Yellowstone or email resume to: Driver Straight truck and Class A CDL positions available, pay starting at $19.30 DOE, with an employee owned company with great benefits. Apply with in or send resume to Construction

who believes in a mission of health and wellbeing for all, for (CHP) Belgrade. Patient centered environment; collaboration, motivation, attention to detail highly valued. Previous medical administrative experience preferred. Please send resume, references, and letter of interest to Buck Taylor, or 19 E Main, Belgrade, MT 59715. CHP is an Equal Opportunity provider & employer.

Cars

CLASSIFIEDS

Homes for Sale!

Continental Construction is currently looking for Frame Carpenters, Trim Carpenters, Masons, Cabinet Builders.

Full benefit package EOE/DFW. Email positions@ccnaples.com or Fax 406-624-0684

Boats

Pets

Furniture

Clerical/Office: RESERVE YOUR AD SPACE TODAY

University Services is seeking temporary help.

Full-time, 8-5 Mon-Fri. Basic administrative duties. $10.20 per hour.

Please e-mail resume to: facpdc@montana.edu

CALL 582-2600 THE

BEST place to be

CALL TODAY TO PLACE YOUR AD IN THE CLASSIFIEDS

CALL 582-2600