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BREAKING
TRAVELNEWS
THE OFFICIAL AHIC DAILY NEWSPAPER
www.breakingtravelnews.com
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AHIC Edition
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Rotana spearheads Middle East growth
In the Hot Seat: One-onone with Hilton's CEO
28 April 2007
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The World Travel Awards Nominations in full
Abu Dhabi rises as a cultural beacon First a new Guggenheim museum, then the Louvre, and now Abu Dhabi is scoring the prize for being the first city in the Gulf to host a production of Verdi's Aida. This strong focus on the arts even had Prince Andrew, the Duke of York calling the dynamic destination a “cultural beacon” after a recent visit. Abu Dhabi looks set to become a heady cocktail of sun, sand, world-class sport and culture. Already four museums, designed by celebrity architects, are earmarked for a $28 billion cultural district on Saadiyat Island, just off the coast of the capital city of the United Arab Emirates. This district alone is looking to draw three million tourists by 2015. “Projects like the Guggenheim Abu Dhabi and Louvre Abu Dhabi
will position the city as the undisputed cultural capital of the region,” says the visionary Sheikh Sultan Bin Tahnoon Al Nahyan, chairman of the Abu Dhabi Tourism Authority (ADTA). “Our aim is to ensure Abu Dhabi becomes recognised as one of the leading centres of excellence in the travel world.” Assigned as the hub of Abu Dhabi’s cultural revival, Saadiyat Island -- which translates from Arabic as island of happiness --
is part of an exhibition at the Emirates Palace that was recently visited by the Duke of York. "It is an ambitious and innovative development, a cultural beacon in the region," said Prince Andrew on viewing the project. The $3 billion Emirates Palace was also home to a performance of Verdi’s opera Aida the other month, when a 300-strong cast performed to 4,000 people. This was the first time the famous
opera has been hosted in one of the Muslim Gulf Arab states. The same hotel is also hosting the prestigious World Travel Awards 2007 regional ceremony, which includes accolades for the Middle East, Africa & Conference categories, on May 30th. This is when the travel industry’s leaders will gather to find out whether they have been voted by tourism professionals worldwide for the renowned honours scheme.
FOR MORE ON ABU DHABI go to Page 4
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CONFERENCETRAVELNEWS
Welcome to AHIC 2007!
NEWS IN BRIEF GCC investors pour $13bn into global property in '06 Arab investors invested $13 billion in global real estate markets last year, about five percent of the region's petrodollar-inflated current account surpluses, according to Jones Lang LaSalle (JLL). According to a report from the global property services firm, Gulf Cooperation Council (GCC) countries were responsible for almost 25 percent of all global property development in their home markets and significant flows into real estate funds. Property investment from Gulf Arab countries in 2006 was also 14 percent higher than in 2005.
Kingdom Holdings named most admired Arab firm Jonathan Worsley, Chairman of The Bench, organiser and founder of AHIC
On behalf of MEED and The Bench, welcome to the Arabian Hotel Investment Conference! We are so thrilled to be part of this conference and we hope you have a fabulous two days. We are grateful to our Patron, His Highness Sheikh Ahmed Bin Saeed Al Maktoum, for his support and advice over the years. AHIC must be one of the fastest growing investment conferences in the world having grown from 500 delegates in 2005 in our first year to over 900 today. We have a global audience from over 47 countries and a who’s who from the investment industry attending this event. This only reflects the amazing growth in the region, the exciting investment and development opportunities and the vision that leaders from the region are embracing to reengineer their economies. That brings me on to our theme “Global Aspirations”. The region has become a link between East and West and this is endorsed by our mix of delegates and sponsors. It is gratifying to have from one side of the world Western Australia as a sponsor and on the other, Turks & Caicos. Whilst these two countries are seeking intellectual and investment know how, the regional investors are setting their sights on global investment targets. There is no doubt in 2
my mind that GCC investors will soon become dominant players in ownership of global hotel brands. What’s my recommendation for the breakout sessions today? Grab a seat as quickly as possible….we have so many great sessions and interesting speakers! And finally, a big thank you to Breaking Travel News for undertaking the task of preparing this daily magazine for delegates of AHIC. We hope you find it insightful and for tomorrow’s edition, please submit your stories to Strategic Solutions who can be found in the Media Centre. On behalf of MEED and The Bench, have a great conference and please contact us should you have any questions during the next two days. www.arabianconference.com
Kingdom Holdings, the Saudi Arabian company founded by HH Prince Waleed bin Talal Al Saud, tops the list of the 50 most admired Arab companies, according to a recent survey. Arabian Business, the Middle East's weekly business magazine placed Kingdom first, pointing to Kingdom's diverse investment portfolio, its rapid expansion strategy and the strong financial results of Kingdom Hotels Investments, which has posted a 68 percent increase in revenues and 24 percent increase in profits.
InterConti and Istithmar eye India InterContinental and Istithmar Hotels plan to expand operations in India through management contracts and new budget properties to tap strong demand for rooms, officials from the two firms said. IHG has signed six new management contracts in India including the InterContinental Pune and Holiday Inn in western India and the Crowne Plaza in New Delhi. Last year it signed up the Crowne Plaza in Gurgaon, near New Delhi, which is scheduled to open in June. Meanwhile Istithmar Hotels is investing more than $400 million over the next five years to build 38 easyHotels in 17 countries, including six in India.
Johnathan Wordsley
www.breakingtravelnews.com
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HOTELTRAVELNEWS
Jumeirah stays different with its global aspirations When the Jumeirah Group took its singular brand name to the market in June 2005 they also introduced a new tagline ‘Stay Different,’ and that’s what they’ve been doing ever since. The Dubai-based group is now on track to achieve their ambitious plans to grow their portfolio of hotels to 57 by 2011. Jumeirah already manages ten properties in Dubai, London and New York and a further 15 hotels are currently under development across the globe. BTN caught up with their CEO Gerald Lawless: BTN: The ‘Global Aspirations’ theme is fitting for AHIC and for Jumeirah don’t you think? Lawless: We are certainly a brand with these aspirations and that is reflected in our expansion strategy. We are spreading our wings globally and not just with luxury hotels. Jumeirah Group also encompasses a dedicated serviced apartments and luxury residences division called Jumeirah Living. Our first property is expected to open in Dubai before the end of this year. We have also set up a division, headed up by Steven Grey, a very experienced restaurateur, that is looking at developing stand alone restaurant concepts locally and internationally. The first restaurant, a Jumeirah born and raised concept, is the Noodle House and we have already signed license agreements to expand this concept in Jordan, Kuwait, Qatar and Oman with advanced discussions taking place in additional markets. BTN: You are opening the first luxury resort to be built in Bermuda for 35 years, what will this bring
to the island? Lawless: The Jumeirah Southlands Resort promises to be one of the most innovative, unique and luxury resort developments in that market. The first phase is expected to open in 2008. Bermuda is one of the most enduringly popular vacation destinations in the Americas and our presence in this market will drastically increase our brand awareness in the Americas.
Gerald Lawless, CEO of Jumeirah Group
brand or experience from fellow travellers and they get these through peer reviews online, for example through sites such as tripadvisor.com
BTN: How has the launch of the Talise Spa supported your global growth plans? Lawless: Spas as a revenue stream and driver within the hospitality industry have seen significant growth, driven by many industry trends and we felt it was the right time for us to launch our own, pioneering and innovative spa brand. Industry figures speak for themselves; the concept of spa has become a very important, lucrative and integrated part of the luxury hospitality offering. BTN: How can the industry tackle the global lack of consistency with star ratings? Lawless: I don’t think that more standardisation in terms of hotel star ratings is needed; it is the brand awareness that drives guests to your hotel and from their experience they know what the hotel stands for. It may not need a rating at all. Guests will also look for endorsement of a certain
BTN: Do you have any predictions for the next 5 years? Lawless: We will see a shift in the age of those who travel, for example the baby boomer generation will have more time and resources to travel internationally. We also see a trend of authenticity - people want real experiences and are not afraid to invest time and money to have them. A trend that influences spa; people look to continue their lifestyle/eating habits even when they travel - hotels need to be ready to cater for this. Time is more precious than ever and the trend of shorter but more frequent holidays is continuing. Emerging markets that will have a big affect on the luxury hospitality sector include Japan, India and China. Sustainable tourism and the need for carbon neutral travel - and hotels need to make sure they satisfy the expectations of guests in this area. www.jumeirah.com
18:30 - 20:30
Welcome Reception at the Madinat Jumeirah The opening reception will be held in the fabulous Mina A’Salam Ballroom, hosted by Jumeirah. This will set the scene for meeting your hosts and fellow delegates, providing an ideal opportunity for networking www.breakingtravelnews.com
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More than just sitting on a beach
The Emirates Palace recently held the region’s first performance of Verdi’s opera Aida.”
For the government of Abu Dhabi, the development of tourism is a high priority. The Emirate is attempting to put itself at the top-end of the market and leverage its natural resources, which include 200 islands and 85 percent of the land in the United Arab Emirates. Abu Dhabi has also won a sevenyear deal to host a Formula One Grand Prix. Racing off in 2009, the event will be held on Yas Island, where a £20 billion development project will also house a Ferrari theme park. “Such events will be important in raising our international profile in the same way that the Abu Dhabi Golf Championship has put us in the spotlight as a golf destination” explains Sheikh Sultan. The city state is also planning to raise the number of hotel rooms 4
from 10,000 to 25,000 by 2015 to cope with the demand, with a focus on the four and five star sector. Aside from the cultural focus on Saadiyat Island, three yacht harbours are planned along with two golf courses and 29 hotels including one seven-star facility with a total inventory of more than 7,000 rooms. The first six resorts are expected to open in late 2009, with completion in 2020. Nature lovers will also be able to go on bird-watching excursions in the island’s mangrove stands. Sheikh Sultan explained that the development plans are in place to ensure that Abu Dhabi offers a diversified range of accommodation solutions, from luxury beachfront hotels, to eco-resorts, boutique properties and desert retreats. Abu Dhabi is also planning a state-
of-the-art Abu Dhabi National Exhibition Centre (ADNEC) and Emirates Palace convention centre in the hope that they will be a major magnet for MICE events. “We are highly optimistic about the future. International interest in Abu Dhabi is strong and our main challenge is to meet the rapidly rising demand,” said Sheikh Sultan. “However, we will not sacrifice quality for speed. Environmental, cultural and aesthetic considerations lie at the heart of our approach to tourism development.”
Abu Dhabi Tourism Authority: www.abudhabitourism.ae Tourism Development & Investment Company: www.tdic.ae
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DESTINATIONTRAVELNEWS “Our main challenge is to meet the rapidly rising demand. However, we will not sacrifice quality for speed”
The Abu Dhabi Louvre will be the first outside of Paris, France
Abu Dhabi diversifies tourism offering
Sheikh Sultan Bin Tahnoon Al Nahyan Chairman of the Abu Dhabi Tourism Authority (ADTA)
Quality, innovation, diversity and harmony will be the hallmarks of Abu Dhabi’s eclectic tourism development plan over the next ten years, according to Sheikh Sultan Bin Tahnoon Al Nahyan, Chairman of the Abu Dhabi Tourism Authority (ADTA). Reflecting on the ADTA’s “uncompromising commitment” to create a truly world class upmarket tourism product, Sheikh Sultan highlighted the outstanding opportunities for private sector investment participation in Abu Dhabi’s tourism projects. “Our mission is to act as the catalyst in mobilising private sector investment, entering into partnerships and putting together investors’ packages,” said Sheikh Sultan. The ADTA are looking to raise the number of hotel rooms from 10,000 to 25,000 by 2015 and are working closely with the regional and international developers and hotel management groups to achieve this. According to Sheikh Sultan, who expects the momentum of this cooperation to build in future, there is a major internationalisation process www.breakingtravelnews.com
taking place in the region, with investment contributions from within Abu Dhabi and other parts of the UAE and GCC. Although the initial hotel focus will be firmly on the 4 and 5-star end of the market, catering to a wider demand in future will not be ruled out. “Our development plans will ensure Abu Dhabi offers a diversified range of accommodation solutions, from luxury beachfront hotels, to eco-resorts, boutique properties and desert retreats,” said Sheikh Sultan. “The diversity of Abu Dhabi’s accommodation options will also be reflected in our visitor attractions and experiences, whether it be culture or sport, business or leisure, action or relaxation.” Forthcoming projects include the Abu Dhabi National Exhibition Centre
(ADNEC), the Emirates Palace Convention Centre and specially designated zones master-planned by the ADTA’s Tourism Development and Investment Company (TDIC), notably the Saadiyat Island mega-project. “One of our goals is to promote international goodwill and understanding through the medium of culture, bringing together the best that the world has to offer. In this regard, already announced projects like the Guggenheim Abu Dhabi and Louvre Abu Dhabi, will position the city as the undisputed cultural capital of the region,” said Sheikh Sultan. Sporting infrastructure will also be developed in preparation for the hosting of major international events, from building new golf courses to staging the Abu Dhabi Formula One Grand Prix from 2009. “We are highly optimistic about the
future. International interest in Abu Dhabi is strong and our main challenge is to meet the rapidly rising demand,” Sheikh Sultan added: “However, we will not sacrifice quality for speed. Environmental, cultural and aesthetic considerations lie at the heart of our approach to tourism development.” www.abudhabitourism.ae
Sheikh Sultan bin Tahnoon Al Nahyan, Chairman of the Abu Dhabi Tourism Authority will be taking part in the “Leaders’ Panel” on Day 3 of AHIC, Monday 30th April at 10:15 am. 5
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HOTELTRAVELNEWS
Rotana spearheads Middle East growth
“Customers will ultimately remember who took advantage of a situation by over pricing its property and who did not” Selim el Zyr, CEO, Rotana hotels
Rotana hotel developments in the Middle East
There are few tourism destinations in the Middle East that Rotana, one of the region’s largest independent hotel chains, isn’t looking into. The other month it opened a hotel in Khartoum, Sudan. Recently it announced a resort for Abu Dhabi's Saadiyat Island, which will be home to a new Guggenheim and Louvre Museum.
The Abu Dhabi-based firm is now gearing up to open hotels in each key city in the Middle East within the next five years. Rotana’s president and CEO Selim El Zyr says the group might even target Asia in the year’s ahead. Breaking Travel News caught up with El Zyr.
currently negotiating several other projects but we are keen on taking the ones that guarantee a healthy return to the owners and those that would add value to our brand. We are extremely cautious, expanding strategically and efficiently.
BTN: How are you looking to become one of the leading hospitality management companies in the Middle East? El Zyr: We have a portfolio of 53 properties, 25 in operation and as long as we are able to manage our growth in an efficient way then we will take further properties. In addition, we have committed to have 25 Centro properties within the coming five years. We are
BTN: What are the major challenges for hotel groups such as Rotana? El Zyr: The main challenge is to find staff, as we will need about 15.000 over the next five years. The traditional markets in emerging countries such as India are simply drying up because of the availability of jobs locally and global competition. Another challenge is remaining up to speed
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with online technologies since we anticipate that up to 50 percent of our business will be generated online within the next five to seven years. BTN: You are looking at an IPO in the next few years, what will this allow you to do? El Zyr: I believe we need to grow further before we make any such move. But having said that, the results of an IPO would allow Rotana to solidify its position regionally and fund growth in to neighbouring regions. Our strong and consistent performance would undoubtedly prove attractive when such a time comes.
Selim El Zyr, CEO of Rotana Hotels
occupancy trends across the Middle East – what do you put this down to? El Zyr: We have remained close to our existing clients whilst expanding our client base. Customers will ultimately remember who took advantage of a situation by over pricing its property and who did not. We are also encouraged by the efficiency of the various tourism authorities. They are highly focused, very much hands-on and keen to attract new business to their respective cities. We are blessed by their vision, support and hard work. www.rotana.com
BTN: You’ve bucked the low
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Emirates Palace targets European travellers Kempinski’s Emirates Palace is now looking to attract more tourists from Europe, after a successful inaugural year, which saw the luxury hotel establish itself as one of the leading leisure and business destinations in the Middle East. Royal families, heads of state, sporting legends and world famous architects have all graced the halls of Emirates Palace in the last few months. This iconic hotel in Abu Dhabi is still one of the most grandiose hotels on the planet. The hotel has seen a 50 percent increase in the leisure market, over the previous year. Noel Massoud talks to Breaking Travel News on strategies for marketing the property in 2007: BTN: Emirates Palace is one of the globe's biggest single hotel investments ever. Has this investment been worthwhile? MASSOUD: Yes, it was worth the investment. Since its opening in 2005 the Emirates Palace has quickly become the iconic landmark of Abu Dhabi, and a symbol for the generous spirit of Arabian hospitality. Here, guests can experience a royal yet warm and welcoming treatment that is very typical for the Arabian culture from this region. From the beginning we worked closely with the Abu Dhabi Tourism Authority to promote the capital city as a premiere destination. BTN: How do you couple this iconic investment with iconic events? MASSOUD: Emirates Palace has hosted many prominent events, including the GCC Summit, the four day fashion extravaganza Masters of Excellence, the World Economic Forum, the Leadership Summit, and a large range of cultural events. This year will be a “cultural” year for www.breakingtravelnews.com
Emirates Palace; therefore we have brought and will continue to bring world-class cultural shows to Abu Dhabi that will help us position Abu Dhabi as the cultural centre of the region. In March, we hosted the Middle East premiere of the famous opera production Aida Monumental Opera of Fire. Furthermore we will be hosting the Broadway hit musical Chicago in May. Other cultural events are planned, details of which we will reveal closer to the time of staging. BTN: How is the new spa development coming along? What will differentiate the Emirates Palace spa from any other? MASSOUD: The launch of our Anantara Spa is a long awaited event. We are currently in the final stage of the highly anticipated opening; the Anantara Spa will in a lot of ways complete our lavish leisure offers to guests. What differentiates our spa from others is that we offer six unique spa journeys that will take our guests to a
Noel Massoud, General Manager of the Emirates Palace
relaxing and rejuvenating trip through various treatments – encompassing long-respected healing traditions from Arabia to Asia. Another aspect is the design is very unique; every pattern is customized only for Emirates Palace, combining traditional Moroccan design with other Arabian cultural elements. BTN: What are your priorities at Emirates Palace going forward? How will it boost occupancy levels? MASSOUD: Leisure and MICE segments are our top priority for 2007. We are participating in a lot of prominent industry related exhibitions and fairs, and we have extended our advertisement campaigns directly in our target markets like the UK and Germany. BTN: What other new projects will the Kempinski group be rolling out in coming months? MASSOUD: Kempinski plans to open new properties across the Middle East and Africa region including Namibia,
Tanzania, Ghana, Morocco, Egypt, Syria and Oman as well as the completion of our hotels in Djibouti and at the Dead Sea. www.emiratespalace.com
The Emirates Palace is managed by Kempinski. Christophe Piffaretti, Managing Director of Kempinski Residences will be talking on Day 3, Monday 30th April in the “Residential Real Estate,” session 17 at 11:30 am.
The Emirates Palace will host the World Travel Awards - The Middle East and Africa Awards Ceremony this year. www.worldtravel awards.com
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Rezidor hosts awardwinning chefs during AHIC The Rezidor Hotel Group are bringing award-winning chefs from Belgium and Germany to this year’s AHIC. The group will host the ‘Global Aspirations’ reception on the evening of Sunday 29 April for AHIC delegates at the recently fully opened Radisson SAS Hotel, Dubai Media City. The host for the evening will be Kurt Ritter, President & CEO of The Rezidor Hotel Group: “AHIC is one of the most important hospitality events worldwide, and we are honoured to have the opportunity to welcome the delegates in our hotel.” “Our culinary gala receptions are real highlights -- we bring our best chefs together to offer unforgettable experiences.” Two Michelin starred Executive Chefs are travelling from Europe to Dubai, Yves Mattagne, from the Sea Grill restaurant at the Radisson SAS Royal Hotel in Brussels and Christian Lohse, from the gourmet restaurant Fischers Fritz at the Regent Hotel in Berlin. The two award-winning chefs will also be accompanied by Marco Aveta,
the Executive Chef at the Radisson SAS Hotel, Dubai Media City who recently received the Time Out ‘Best Italian Restaurant 2007’ award for Certo and Uwe Micheel, President of Emirates Culinary Guild and Director of Kitchens at The Radisson SAS Hotel, Dubai Deira Creek. Urban Denk, Corporate Executive Chef of The Rezidor Hotel Group, who has headed up numerous openings and corporate events during his 11 years with the company, will complete the group. www.rezidor.com
Kurt Ritter, President & CEO of the Rezidor Hotel Group will be “On the Hot Seat!” on Day 3 of AHIC, Monday 30th April. The plenary session will start at 8:45 am.
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Kurt Ritter, President & CEO of The Rezidor Group
www.breakingtravelnews.com
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The rise of mega mixeduse developments Modern mixed-use developments in the Middle East began in the emirate of Dubai, United Arab Emirates, during the late 1990’s and have rapidly expanded throughout the region since. Mohammed Dahmash
Many of the original mixed-use developments primarily featured a residential and lodging emphasis, such as the Palm Jumeirah and Dubai Marina. However, as the population and economy continued to strengthen, office, retail, and leisure components were added to many of the announced projects. The government of Dubai has been very successful in establishing mega mixed-use developments that feature a primary business emphasis or theme, such as Dubai Media City, Internet City, Healthcare City and Dubai International Financial Center, but contain each of the real estate components. Each of the aforementioned developments have been granted free-zone status, giving them more flexibility in the kinds of components they can include. In addition, the government has used a series of incentives to entice international companies and investors to invest in the projects, which in turn, draws both residents and visitors to the projects.
www.breakingtravelnews.com
Since 2000, Dubai has announced and begun construction on many new mega mixed-use developments across the emirate, with each one attempting to “outdo” the last. The recently announced Bawadi project, when completed, will feature the largest concentration of hotels in the world, including the Asia hotel, which will be the world’s largest hotel. As the success of many of the Dubai projects has become apparent, countries throughout the Middle East and North Africa have announced similar mixed-use developments in their respective countries, while the primary developers from Dubai have also expanded to develop similar projects in countries such as Saudi Arabia, Qatar, Egypt, Libya, Algeria, Morocco, Lebanon, Tunisia, Syria, Oman, India, Pakistan, and Bahrain. As many of the developments throughout the region are not located in urban centers and are usually developed on vacant land away from the city centre, Ernst & Young have found that the current mixed-use type
of development also provides a much needed functional method of controlling and managing the rapid population and economic growth throughout the region. Many of the most recent projects such as Dubailand, Dubai Festival City, Dubai Waterfront, and Burj Dubai/Business Bay, are literally cities within cities. They are anticipated to feature a number of mixed-use components, including residential, commercial, retail, lodging, and leisure, and are designed to be live, work, and play communities. Two of the most recently announced projects, Dubai Lagoons and Cultural Village, appear to be differentiating themselves by focusing on themes for the developments and adding a much needed cultural aspect, such as opera houses, symphonies, and arts centers, which are anticipated to service the need of the changing economy. www.ey.com
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HOTELTRAVELNEWS
Savoy rides on Sharm developments The Queen Cleopatra Villa, inspired by the Pharaonic era, is flanked by pillars and guarded by two lion sculptures, featuring four bedrooms and a rooftop Jacuzzi
The Savoy Sharm el Sheikh is enjoying record high occupancy levels having ended 2006 at full occupancy. And the award-winning five-star resort looks set for another bumper year. Several new developments are planned for Sharm el Sheikh itself, as it tries to position itself as one of the top five holiday spots in the world. The Savoy’s 448 room property, which is located on the fabled White Knight Beach, picked up Egypt’s Leading Resort and Middle East’s Leading Villa at the 2006 World Travel Awards. Its nine themed villas are individually decorated and inspired by themes such as 'Cleopatra' and '1001 Nights', each villa features a Jacuzzi, garden and swimming pool, and overlooks the Red Sea. Emad Aziz, chairman, Savoy Sharm El Sheikh gives Breaking Travel News an update on new developments in both the hotel and the region:
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BTN: How well are the villas doing? Aziz: The villas are building their own customers because we only have about nine villas which are of an extremely high standard, always with their own swimming pools. We have got the best villas in the Middle East. There are nine villas and it is doing better than I thought because they are very special in Sharm -- there is nothing really to compete with them. BTN: Are you focusing on new markets this year? Aziz: Obviously we will be looking for new markets but they remain small. We still depend on the British market, it is still number one -- then there is the Italian and Russian market, including Ukraine and the rest of
Eastern Europe. But of course we still have the very important Belgian and German markets. BTN: How does the development of Sharm affect the Savoy? Aziz: We are not worried about more rooms in Sharm el Sheikh because the standard we offer is really unique. If you try Sharm then you try Savoy it is really something else. We have our own customers. Savoy customers come for Savoy. Between Savoy and Sierra we are built on over 250,000 square metres, which is a city of its own. Our customers are well known to us, we know their names and they love us -- it doesn’t worry me really.
BTN: You have won Middle East Leading Villa. What does this mean to you? Aziz: It means a lot really. In one way I was happy in another side I was sad because we did not win the World Travel Award for this category and that will be our challenge for this coming year. BTN: What can we expect in the future? Aziz: We have another piece of land next door to us, which we will develop as a commercial centre. It is about 75,000 square metres. We have two projects for Sierra. A waterfall and an industrial sea water lake with artificial beach around it – these are our challenges for next year. www.savoy-sharm.com
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WORLD TRAVEL CEO FORUM CEO forum kicks off in England’s northeast Managing growth, mapping the future
Confirmed speakers: Lawrence Hunt, CEO, Silverjet Christopher Rodrigues, Chairman, Visit Britain Ralph Kaiser, CEO, UATP John Watson, CEO, Diethelm Travel Asia Paul Callaghan, Chairman, Leighton Group Alan Clarke, CEO, One NorthEast Margaret Fay, Chairman, One NorthEast John Hays, CEO Hays Travel Simon Calder, Travel Editor, The Independent
Moderator: Nik Gowing, Presenter, BBC World The Sage Gateshead, on the banks of the River Tyne wll host the first World Travel CEO Forum
The first annual World Travel CEO Forum will take place in Britain’s northern city of Newcastle Gateshead this year. For one day in early October later this year. More than 300 of the world's most influential chief executive officers (CEOs) in the travel industry, including thought leaders, investors and tycoons will attend the gathering to see how the travel industry is shaping our future. “The World Travel CEO Forum has the full backing and support of the UK’s regional development agency, One NorthEast,” says event organiser Manon Han. “This comes after the agency and region won the “World's Leading Regional Marketing Campaign,” for the second year in a row at the 2006 World Travel Awards.” The one-day event will take place on Monday, 8th October at the Sage Gateshead arena in Britain’s Tyneside area. The award winning conference venue is a £70 ($130) million arts, music and conference centre, which now dominates the banks of www.breakingtravelnews.com
networks and alliances that help an the River Tyne with its curved roof of organisation survive and thrive over a glass and steel. decade or more. “The World Travel CEO Forum is Far-reaching decisions of this nature looking to harness the energy when take foresight and insight and this onegreat minds in the travel industry day, invitation-only event will allow spark-off each other in debate,” says CEOs to discuss and network so Graham Cooke, president they can address the very of the World Travel issues and challenges that Group, who are The award are likely to affect their organising the event. bottom line. “The industry’s elite will winning This reflects the enormous take an in-depth look at venue is a appetite within the industry the emerging realities of fitting one for passionate tourism the travel and tourism for the CEO products that excite the sector, exploring how traveller and drive growth. CEOs can effectively forum In order to facilitate and weigh the risks and maximise the event’s opportunities in this era of networking potential, there will be a measured growth, streamlined number of social events surrounding operations and innovation.” the forum, including a golf tournament, The Agenda breakfast meetings and luncheons. The In the frantic travel business of 2007, event will culminate in a gala dinner. the focus of most CEOs and their The conference will have a line-up of boards is on improving short term world-class speakers that will be results. Shareholders, the City and the announced in the coming months. press look at success by quarterly, half There will be four main sessions during yearly and annual financials. Yet it is the day that will be moderated by BBC long-term planning, strategies, World’s Nik Gowing.
The Venue The Sage Gateshead will be home to the one-day World Travel CEO Forum. Since opening less than two years ago, it has hosted hundreds of performances and meetings, as well as welcoming over a million visitors. It has two halls, one with 1,700 seats and another with 400. Sage Gateshead also has restaurants and bars, as well as being the permanent home for the Northern Sinfonia orchestra. “The Lord Foster-designed, Sage Gateshead is an award winning venue, and a fitting one for the World Travel CEO Forum,” says Han. “The landmark centre is already a world-renowned space for performance, learning and participation programmes and the World Travel CEO Forum will live up to Sage Gateshead’s legacy of hosting inspired events.” For more information checkout: www.worldtravelceoforum.com www.northeastengland.co.uk
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WORLD TRAVEL AWARDS
World Travel Awards goes on Grand Tour The World Travel Awards (WTA) is growing - and
Touring dates for your diary Monday, 30th May
Middle East, Africa & Conference Awards Ceremony Emirates Palace Abu Dhabi, United Arab Emirates The event will take place at the Emirates Palace hotel, one of the most exclusive and most decadent hotels in the Middle East.
expanding the world-renowned honours scheme to the
Friday, 7th September
globe’s regions this year. The ever growing number of
Asia, Australasia & Indian Ocean Ceremony
nominees for the awards reflects an escalating global,
The Oriental Bangkok
as well as local interest and a growing need to recognise award winners in their own territory.
Monday, 17th September Rather than the current format of one awards ceremony per year, the WTA is now hosting regional ceremonies throughout the year -- therefore generating more interest, competition and excitement across the world. The continent-level honours scheme will then feed into the global awards, building up the crescendo to the gala ceremony for the world winners of the World Travel Awards as the highlight of the year. The four chosen locations for these regional gala events include Abu Dhabi, Bangkok, New York, Newcastle Gateshead in the UK. These will cover the various country and regional level awards for the Middle East and Africa, the Asia-Pacific, the Americas, as well as Europe, respectively (schedule below). The winners and top nominees at the regional awards will be put forward for their respective global categories, which will be announced towards the end of this year. This year the star-studded gala event will again take place on the Turks & Caicos Islands. World Travel Awards was established in 1993 to acknowledge and celebrate excellence in the world's travel and tourism industry. With thousands of votes cast by travel professionals from 160,000 travel agencies, tour &
transport companies and tourism organisations in over 160 countries across the globe, winning a World Travel Award has become one of the highest accolades a travel product or organisation can achieve. World Travel Awards are especially coveted as, uniquely, the votes are cast globally by fellow professionals. With trophies awarded in nearly 1,000 different categories, the World Travel Awards is undoubtedly the world's most comprehensive awards celebration. Attended by top executives of winning companies, the World Travel Awards events are highly regarded and well established as a forum that brings together all areas of travel and tourism in recognition of their achievements. The winners of the World Travel Awards represent the crème de la crème of the global travel industry, be it a destination, train, luxury hotel, resort, airline, airports, cruise line or a safari lodge. In a recent survey, the attendees of our latest event in the Turks & Caicos Islands, were from over 25 countries, from Maldives to New Zealand, from South Africa to England and 70 percent of those were decision makers, heads of tourism bodies and business owners. www.worldtravelawards.com
The Americas Awards Ceremony Jumeirah Essex House New York
Tuesday, 9 October
Europe Awards Ceremony The Sage Newcastle Gateshead, United Kingdom
The invitation-only, gala event will be held at The Sage Gateshead, designed by Lord Foster, which stands on the impressive banks of Newcastle Gateshead Quayside, North East England. The World Travel CEO Forum will be held the day before the awards ceremony, on Monday 8 October 2007. Award winners will also be able to combine the two events. Contact register@worldtravelceoforum.com for further information. Wednesday, 12th December
14th Annual Gala Ceremony Beaches, Turks & Caicos Islands
The World Travel Awards has decided to keep the ceremony fixed in the Caribbean islands of the Turks and Caicos. The evening will consist of an invite-only, gala ceremony. This will kick-off with a tuxedo-clad event. This is when the global winners will be announced for 2007. The World Travel Golf Tournament will take place during the daytime of the same day. The gala ceremony will again be preceded by the World Travel Internet Conference (WTIC) on the 11th December. www.worldtravelinternetconference.com
FOR LAST YEAR’S WINNERS AND THIS YEAR’S NOMINEES GO TO PAGE 21 >> 12
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HOTELTRAVELNEWS
Hilton pushes out brand portfolio Hilton was in fact the first international hotel chain to open in the Middle East nearly 50 years ago with the Nile Hilton and also in the UAE, 35years ago with the Hilton Al Ain. Today the group is still stamping its blue logo across the region.
The group has just opened a property in Ras Al Khaimah and over the next three years they will be opening 11 properties in the Arabian Peninsula, Egypt and the Levant. Hilton is also expecting to see another 20 management agreements signed in the next five years. Breaking Travel News asked Ian Carter, CEO, Hilton Hotels Corporation about his impressions on the region and its potential for growth: BTN: Why does the Middle East represent an opportunity for Hilton? Carter: The Middle East is one of the fastest growing tourism destinations in the world, and is a key development market for Hilton Hotels. We feel that the recent growth is only the beginning of a sustained trend of massive growth in the market, and accordingly we are very optimistic about this region. BTN: What is the major challenge for Hilton in the region? Carter: We need to work together to
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ensure that our industry attracts talent and is properly resourced. We need to address the constant challenge of employee turnover and retention -- ‘localisation’ targets are also a key challenge. BTN: You recently went on a Gulf investment tour, where are the opportunities? Carter: In the immediate future, we are going to see unprecedented growth in inbound tourism. In addition to the growth of Dubai and Abu Dhabi, in Saudi Arabia, we will continue to see a growth in domestic travel and of course the Hajj will grow at an unparalleled pace over the next decade, and inbound visitor arrivals will top ten million this year. High-end domestic tourism could generate $28 billion by 2020. WTO membership will also have a positive impact on the Kingdom.
BTN: How do you plan to stop Hilton losing its five-star reputation, as you grow the midmarket brands? Carter: Our brand development with Hilton and Conrad will continue. Waldorf-Astoria will also be introduced as a luxury offering in this region. The new mid-market brands will be introduced in destinations where Hilton is already an established brand – therefore we will be addressing all market segments. There is no doubt that moving forward Hilton Garden Inn and Hampton by Hilton will be the biggest drivers in this market. Doubletree by Hilton, which is primarily a conversion brand in other markets, will mostly comprise new builds in the Arabian Peninsula.
BTN: Which are other growth markets for you? Carter: We plan to grow the Hilton family of brands internationally in markets where Hilton has an existing strong presence or where there is the greatest growth potential. Europe including Spain, Italy, Germany, Russia and the UK have been identified as strategic growth markets while in Asia and the Middle East development will focus on India, China, Japan, the UAE/Qatar, and Australia and New Zealand. The company will also concentrate on expanding its presence in airport hubs around the world, starting with four new airport hotels in Europe -Madrid, Frankfurt and Helsinki in the next two years. www.hilton.com
Ian Carter, Chief Executive Officer, Hilton Hotels Corporation will be “On the Hot Seat!” on Day 3 of AHIC, Monday 30th April, in the plenary session that starts at 8:45 am.
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BREAKINGTRAVELNEWS Mitigating risks in new and frontier markets
Combined, such political risks contribute to high costs of capital. In fact, some lenders might not be willing to lend at all, in the absence of political risk insurance policies.
New opportunities for investors in the tourism and hospitality sectors are opening up as sophisticated travellers search the world for new experiences in undiscovered locations.
What MIGA does MIGA -- the Multilateral Investment Guarantee Agency -- is a member of the World Bank Group. MIGA provides political risk insurance (guarantees) cover, which is well-suited to mitigate non-commercial tourism and hospitality investment risks, and thereby lower the cost of capital. Such risks include expropriation of assets, currency transfer restrictions and inconvertibility, war and civil disturbance, and breach of contract. Investors come to MIGA because they value the deterrence effect that the World Bank brings to project and, if problems do arise, MIGA intervenes as an honest broker to help resolve disputes. Investors also value MIGA’s expertise, insights and knowledge that come from years of working in developing countries, as well as its ability to help lower financing costs.
But along with the opportunity comes risk, both commercial and non-commercial. One such region where new markets are opening up is in the Middle East. With its rich historical and cultural background, investors are discovering an incipient tourism industry, ripe for growth. And with no shortage of local cash, the scope for intra-regional tourism investments is substantial. The tourism investment challenge Being among the first to develop properties in what could be the “next” new travel destination entices those in search of an edge over the competition. At the same time, when part of the allure is
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the remoteness of the location or the novelty of travel to a previously overlooked developing nation, additional concerns may arise about the safety of the investment. Investment risks can be present in newly stabilised governments that are on shaky political ground, and where unclear or incomplete laws on property ownership may obscure the profit picture. Restrictions on revenue repatriation could complicate a project’s finances even more, adding to the imbalance between foreign-denominated debt and locally denominated revenue. And new threats, such as terrorism, add an additional layer of uncertainty, potentially derailing even the most promising of investments, in the most idyllic of spots.
MIGA’s Tourism activities MIGA has issued 32 guarantee contracts totaling $274 million for projects in the tourism sector. MIGA specialises in projects in new markets. For example, MIGA recently supported a hotel project in Burkina Faso sponsored by investors from Mali. In the Middle East, one example of MIGA support has been in the provision of $22.8 million in guarantees for a hotel in Damascus, Syria. While tourism investment has been limited to the most well-known countries in the region thus far, MIGA is seeing rising interest in new and frontier markets and stands ready to provide support for sustainable investments. www.miga.org Nabil Fawaz is Global Head for Tourism for MIGA - World Bank Group. He will be part of the panel in Session 4: “Emerging markets and following the oil” which is between 11:30 and 12:45 pm.
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Accor fills growing regional niche It is hard to doubt Accor’s commitment to the Middle East. Last year the French hotel group signed up 15 new projects for 4,510 rooms in the UAE, Oman, Jordan, and Pakistan, under its Ibis, Novotel, Mercure and Sofitel brands. An additional 30 properties are currently under construction. Breaking Travel News caught up with Christophe Landais, Managing Director, Middle East for Accor to discuss the growing demand for mid- and economy-scale hotels in the region: BTN: How is Accor staying ahead of the game? Landais: Until recently hotel development in the region has primarily focused on upper upscale property development, leaving untapped the mid-scale and economy lodging market. It seems quite natural that investors are seeking opportunities in this market. This is why Ibis is committed to the region. By 2010 we anticipate operating 22 Ibis hotels across the Middle East, with the mid term goal to double this portfolio by 2015. BTN: What is your most ambitious development in the region? Landais: Our most ambitious plan is to develop a coherent network of Novotel in the upper mid scale and Ibis in the economy throughout the Gulf region. Sofitel’s most prestigious development is the opening of the “Palace – Old Town” in July 2007 developed by Emaar in the Burj Dubai tower.
BTN: How is the industry evolving here? Landais: The hotel industry is evolving rapidly and we see an opportunity in the untapped regional economy lodging market. We want to develop hotels with limited services and facilities in order to offer affordable products like Ibis. BTN: Is the Middle East ready for internationally branded, mid-scale hotels? Landais: Ever since the Novotel and Ibis opened their doors in Dubai in September 2003, the response from customers and investors has been overwhelming. This demonstrates that not only has the concept of international branded mid scale and economy hotels been understood and accepted but were also needed. The GCC and Dubai particularly are now the hot markets. BTN: What are Accor’s strengths from an investor’s point of view? Landais: The constitution of a dense Novotel and Ibis network is a real competitive edge, as it contributes towards strong brand awareness, more precise product segmentation for a well defined customer base and optimises price structuring, therefore with superior return for the investors.
Sofitel City Centre Hotel & Residence Dubai
“Until recently hotel development in the region has primarily focused on upscale properties, leaving untapped the economy lodging market” Christophe Landais, Managing Director, Middle East, Accor
www.accor.com
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DESTINATIONTRAVELNEWS
Mega project sets new heights for South Africa While the Middle East may have its medley of mega projects, ranging from Bawadi to Dubailand, South Africa is gaining pace with the multi million-dollar mega mixed development project by Legend Lodges nearing completion -- in good time for the FIFA Soccer World Cup 2010.
The Big Five residential estate will comprise of privately owned bush lodges, an 18-hole PGA Championship Golf Course, an extreme 19th hole, hotel accommodation for up to 3000 guests, recreational facilities – including a chapel, a wellness centre, a conference centre, a boutique hotel and The Field of Legends sports complex. The resort will also feature its own private airstrip. “This unique, Big Five Resort will be
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the first of its kind in the world where Africa’s game roam free within the resort, epitomizing the unique lifestyle of the bushveld.” says Peet Cilliers, CEO, Legend Lodges. The Field of Legends Sports Complex, which will host large sporting events, will be completed in time for the FIFA Soccer World Cup to be held in South Africa in 2010. The country's tourism industry is expected to benefit from the
estimated three million visitors expected for the tournament. The event is expected to pump R21.3billion into South Africa's economy, generating an estimated R12.7-billion in direct spending, according to consulting firm Grant Thornton. From football to golf, the Big Five golf resort, set to open in 2008, has been dubbed the “true African championship golf course”. Eighteen top international golfers, representing
different countries, will design each of the eighteen signature holes on the golf course – a move which Cilliers believes will bring wealth back to the area, through arts, culture and sport. Meanwhile the extreme 19th hole, located on Hanglip Mountain, is accessible by helicopter only. Furthermore, educational programs of the golf academy, structured through the Legend Foundation, are expected to assist in the upliftment of sport in the local communities. According to Peter, in keeping with the group’s eco-friendly strategy, the design and layout has been undertaken in such a manner as to minimise the impact on the natural resources and surroundings, preserving the bushveld environment. The resort’s architecure was inspired architecture was inspired by the Mapungubwe the Mapungubwe World Heritage Site and the Great Zimbabwe Ruins. Investors can acquire freehold title stands in this retreat, which offers 452 residential stands developed on 874 ha. Stands vary from 3500 square metres to 3.5 hectares. Four residential designs are available - the Pedi, Waterberg, Monomatopa and Africa house - at approximately 300 to 350 square metres. Each residence can be custom-designed according to the owner’s exact specifications. www.legendlodges.co.za
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Legend finds winning golf, safari combination Breaking Travel News caught up with Peet Cilliers, CEO, Legend Lodges to find out more about the Big Five golf resort project -- the first resort of its kind in the world where the Big Five game -- lion, elephant, buffalo, leopard and rhinos -- can roam free on a golf course.
their natural environment on a malariafree reserve, especially one so close to the major cities of Johannesburg and Pretoria. Futhermore, very few resorts of this nature would have such good access to water reserves. The African design -based on true African history, culture and architecture -- makes this resort a unique, world-first property.
BTN: How is the development going to impact the region? Cilliers: The community will benefit from the jobs created by this project, as well as through several community uplifting projects managed through the Legend Foundation, a company established to focus on the development of the community through sport, social and skills development. While Limpopo province is renowned for its game reserves, this development brings a new aspect of tourism to the region, drawing a different market and thus boosting tourism numbers to the region.
BTN: Is there a need to create more diverse offerings beyond safaris? Cilliers: Yes, there certainly is. There has been an influx of safari lodges opening up over the past ten years or so. To maintain one's edge in the marketplace, it is necessary to develop a more diverse product offering both from an attraction and activity perspective. It has always been Legend's ethos to make the most of what the people, natural and cultural heritage have to offer by providing more than the usual activities and attractions.
BTN: Will this be the beginning of a new trend of "mega developments" in South Africa? Cilliers: Not really, because it will be difficult to find another property of this size where the Big Five roam free in
BTN: How does this development compliment the Legend Lodges portfolio? Cilliers: Having signed a contract with leading charter company, Sabian Air, we can sell combined packages with some
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of our existing country, beach, safari or urban properties. The development boosts Legend's diverse offering, giving us even more of an edge in the international, domestic business and leisure market place. There is no other such resort of its kind in Limpopo Province. BTN: What are you doing in preparation for the 2010 World Cup? The professional football field will be completed in time for the prospective teams to practice in preparation for the 2010 Soccer World Cup. This resort will offer the most beds within the Limpopo Province for the World Cup. BTN: How will new routes launching into Johannesburg by Etihad and Emirates affect travel patterns? They will certainly boost tourist numbers from a whole new source market. South Africa’s main tourism numbers have traditionally come from the UK and Europe. We are excited that the Middle East is beginning to explore travel in SA.
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FAR-REACHING HOTEL SITE ENTERS THE MARKET The Internet has developed and evolved from the early days in the beginning of the nineties and now many activities previously done by a time consuming or haphazard, finger-in-the-air method can now be carried out with confidence online.
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“More hotels are beginning to talk and deal with the traveller directly, VLM Direct helps facilitate that process” Choosing a hotel and booking a room has been revolutionised when compared to the old method of wading through directories or Yellow Pages and telephoning round to find a suitable place to stay. Booking agents now have sophisticated online booking facilities where one can choose a hotel and reserve a room at a ‘special discounted’ rate. But hold on a moment, is it always the headline rate one is given? Are the rooms specified always available, or, is one pushed to another hotel or offered a different room at a higher rate? The cynic would say this is because the booking agent has a better rate, or is making more commission from the hotel other than the one first asked for. But, from a hotelier’s point of view, what is the alternative? How much business is being lost to
competitors because of more generous commission or dare it be said bigger mark-ups. The answer is VLM Direct.com, an independent directory in which it costs the hotelier nothing to be listed, with no commission to pay and the consumer nothing to use. So, says the cynic again “where’s the catch.”
Over 430,000 listings covering the globe VLM Direct.com is an online directory of individual top hotels, resorts and quality guest houses with over 430,000 listings covering the globe. A simple listing for each hotel in segregated areas of the world shows details of the hotel’s facilties, photograph etc with the high and low rates. There is a link to the
hotel’s website and telephone and fax numbers to contact the hotel directly to enquire about availability and rate. This way the guest is given the best rate available without any third party commissions or booking fees being paid. It is ideal for the business or leisure traveller or for travel agents putting together a travel package for a client. The dynamic hotel wishing to maximise on bookings directly from the VLM Direct.com website can at reasonable extra cost, add a video or a virtual tour to inform the guest even more, and research amongst participating hotels has shown such additions do really improve enquiry conversion rates. Many hotels and resorts have added such to their listing and there are over 400 videos and over 13,000 virtual tours available for
potential guests to view. Far from superseding the hotel or resorts own website, it enhances its marketing potential. Prospective guests can quickly access the site and go straight to the preferred region with its list of top quality accommodation. Google reckon there are some 6.8 million websites so how on earth is the busy business executive supposed to find an individual hotel of choice quickly. VLM Direct.com provides the solution. VLM Direct.com features on its home and regional pages a number of special deals which are exclusive to VLM Direct guests and these can save hundreds of dollars on each stay. VLM Direct.com is part of the World Travel Group and was created when one of its directors was told by a booking agent that rooms in a particular
hotel were not available. He was curious and called the hotel direct only to be told there was plenty of rooms available and at a better rate. With its strong visual element VLM Direct.com allows informed choices to be made and provides direct easy access to a hotels in-house trained reservation staff for the business or leisure traveller who still prefers to make a reservation over the telephone but wants to view their options by first browsing online. www.vlmDirect.com To discuss advertising opportunities contact the VLM team on sales@vlmdirect.com
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HOTELTRAVELNEWS THEBTNTEAM 12-16 Laystall Street, London, EC1R 4PF, United Kingdom Tel: +44 (0) 207 925 0000 Fax: +44 (0) 207 925 2552 www.breakingtravelnews.com To subscribe to the free daily newsletters: subscribe@breakingtravelnews.com or sign on, via the website For editorial feedback: editor@breakingtravelnews.com For advertising: advertising@breakingtravelnews.com Chairman, CEO: Graham Cooke Operating officer: Manon Han Group Publisher: Nick Easen Group Editor: Anna Gouldman Writer: Alex Lewis Production Manager: Laura Tavernor
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Head of Photography: Mark Hakansson Production Assistants: Scott Holland Rosalyn Newbery Nadine Wenn Global Sales Director: James Khan Sales Manager: Max Miller Design Studio: Nomad Graphique
Travel intelligence just went global Breaking Travel News ranks as one of the leading online travel news and information sites, attracting thousands of unique users every month. The Website was set up back in 2002 by the World Travel Group who saw a need for the provision of bulletins to the tourism trade via the Internet. Five years on and it has become one of the Internet’s most comprehensive travel news networks. Breaking Travel News (BTN) draws from its worldwide resources to provide relevant, up-tothe minute information and news stories on the tourism industry. “It is about global travel intelligence. People in the industry now want real time news on the issues that matter to them,” says Nick Easen, the group
publisher of BTN. “In line with current news developments and rich media content on the Internet, Breaking Travel News is now offering free streaming video on its website.”
The Venue BTN will be conducting interviews with the travel industry’s top decision makers at AHIC in Dubai and these will be uploaded live to the Breaking Travel News Website at the event. “It is not just about breaking travel news to the tourism trade, business travellers and consumers. We also have one of the most comprehensive searchable archives of travel news on the Web and an extremely detailed up-to-date calendar of events,” says Easen.
The aim over the last five years has been to provide global travel news as it breaks - from how the Asian tsunami affects the travel industry to major merger and strike action. If you would like to know more about Breaking Travel News, submit news, opinion pieces or to put someone from your organisation forward for a video interview, we want to hear from you. Please contact: editor@internettravelnews.com or call +44 (0) 207 925 0000 to speak to the editor. As a travel trade publication, it is your feedback that matters the most. www.breakingtravelnews.com
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WORLD TRAVEL AWARDS 2006 WINNERS AFRICA Africa’s Leading Airline South African Airways
Africa's Leading Safari Train Rovos Rail
Africa’s Leading First Class Airline South African Airways
Africa’s Leading Business Class Airline
Africa’s Leading Spa Resort Pezula Resort Hotel & Spa, South Africa
South African Airways
Africa's Leading Tourist & Convention Bureau
Africa's Leading Airport
Egyptian State Tourist Office
Cape Town International Airport, South Africa
Algeria’s Leading Hotel
Africa’s Leading Car Hire
Sheraton Club des Pins Resort & Towers
Europcar
Botswana’s Leading Hotel
Africa’s Leading Casino Resort
Mowana Safari Lodge
D'oreale Grande at Emperors Palace, South Africa
Botswana’s Leading Safari Tuli Safari Lodge
Africa’s Leading Conference Centre International Convention Centre Durban, South Africa
Africa’s Leading Conference Hotel Sun City Resort, South Africa
Botswana’s Leading Resort
Cape Town
The Palmeraie Golf Palace, Morocco
Africa's Leading Hotel Mount Nelson Hotel, South Africa
Morocco’s Leading Resort La Villa des Orangers
Gabon’s Leading Hotel
Grand Palm Hotel Casino Resort
Gambia’s Leading Hotel
The Palmeraie Golf Palace & Resort
Cameroon’s Leading Hotel
Ghana’s Leading Hotel
Cape Verde’s Leading Hotel Congo’s Leading Hotel Le Meridien Brazzaville
Cote D'Ivoire’s Leading Hotel Novotel Abidjan
Egypt’s Leading Hotel
Corinthia Atlantic Hotel
La Palm Royal Beach Hotel
Morocco’s Leading Spa Resort Le Palais Rhoul
Guinea’s Leading Hotel Novotel Ghi Conakry
Mozambique’s Leading Hotel
Kenya’s Leading Hotel
The Polana Serena Hotel
Grand Regency Hotel
Namibia’s Leading Hotel Kenya’s Leading Resort
Hotel Heinitzburg
Alfajiri Villa Resort
Kenya’s Leading Safari
Namibia’s Leading Spa Resort
Mara Serena Safari Lodge
Epacha Game Lodge & Spa
Africa's Leading Hotel Brand
Grand Hyatt Cairo
Kenya’s Leading Golf Resort
Namibia’s Leading Safari
Protea Hotels
Egypt’s Leading Resort
Leisure Lodge Beach & Golf Resort
Wolwedans Dunes Lodge & Dune Camp
Morocco’s Leading Hotel
Nigeria’s Leading Hotel
Savoy Sharm El Sheikh
Africa's Leading Resort Karafuu Hotel Beach Resort, Tanzania
Egypt’s Leading Golf Resort JW Marriott Hotel Cairo
Africa’s Leading Safari Shamwari Game Reserve, South Africa
Egypt’s Leading Spa Resort The Oberoi Sahl Hasheesh
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Sheraton Addis
Morocco’s Leading Golf Resort
Morabeza Hotel
Africa’s Leading Golf Resort
Ethiopia’s Leading Hotel
Le Meridien Re-Ndama
Le Meridien Douala
Africa's Leading Destination
SAVOY SHARM EL SHEIKH Egypt’s Leading Resort
Sheraton Casablanca Hotel & Towers
Abuja Sheraton Hotel & Towers
Rwanda’s Leading Hotel Morocco’s Leading Boutique Hotel La Villa des Orangers
InterContinental Kigali
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WORLD TRAVEL AWARDS 2006 WINNERS AFRICA South Africa’s Leading Safari Thanda Private Game Reserve
South Africa’s Leading Spa Resort Pezula Resort Hotel & Spa
Sudan’s Leading Hotel Grand Holiday Villa Khartoum Sudan
Tunisia’s Leading Hotel
Swaziland’s Leading Hotel
Tunisia’s Leading Resort
Royal Swazi Spa Resort
Movenpick Ulysse Palace & Thalasso
Tanzania’s Leading Hotel
Tunisia’s Leading Spa Resort
Karafuu Hotel Beach Resort
Hasdrubal Thalassal & Spa Hotel
Tanzania’s Leading Resort
Uganda’s Leading Hotel
The Palms Zanzibar
Sheraton Kampala Hotel
Tanzania’s Leading Safari
Uganda’s Leading Safari
THANDA PRIVATE GAME RESERVE South Africa’s Leading Safari
Senegal’s Leading Hotel Le Meridien President
South Africa’s Leading Resort Sun City Resort
Sierra Leone’s Leading Hotel Cape Sierra Hotel
South Africa’s Leading Golf Resort
South Africa’s Leading Hotel
Fancourt Hotel & Country Club
Mount Nelson Hotel
The Residence Tunis
Ngorongoro Serena Safari Lodge
Volcanoes Safaris Bwindi Lodge
Zambia’s Leading Hotel Togo’s Leading Hotel
The Royal Livingstone
Mercure Lome Sarakawa
Zambia’s Leading Safari Treetops Lodge
Zimbabwe’s Leading Hotel The Victoria Falls Hotel
Zimbabwe’s Leading Resort Pamushana
Zimbabwe’s Leading Safari Pamushana
MOUNT NELSON Africa's Leading Hotel • South Africa’s Leading Hotel
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WORLD TRAVEL AWARDS 2006 WINNERS ASIA Asia’s Leading Airline Cathay Pacific Airways
Asia’s Leading First Class Airline Cathay Pacific Airways
Asia’s Leading Business Class Airline Singapore Airlines
Asia’s Leading Airport Singapore Changi Airport
Asia’s Leading Car Hire Avis
Asia’s Leading Casino Resort Genting Highland Resort, Malaysia
Asia’s Leading Conference Centre Suntec Singapore International Conference & Exhibition Centre
Asia’s Leading Conference Hotel Grand Hyatt Shanghai, China
Asia’s Leading Destination India
Asia’s Leading Golf Resort Le Meridien Nirwana Golf & Spa Resort, Indonesia
Asia’s Leading Hotel The Oriental Bangkok, Thailand
Asia's Leading Boutique Hotel The Sarojin Khao Lak, Thailand
Asia's Leading Business Hotel Pan Pacific Singapore
Asia’s Leading Hotel Brand The Peninsula Hotels
Asia’s Leading Resort The Oberoi Udaivilas, India
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THE SAROJIN KHAO LAK Asia's Leading Boutique Hotel
Asia’s Leading Spa Resort
Cambodia’s Leading Spa Resort
Hong Kong’s Leading Spa Hotel
Le Meridien Khao Lak Beach & Spa Resort, Thailand
Angkor Century Resort & Spa
Landmark Mandarin Oriental
China’s Leading Hotel
India’s Leading Airline
Asia's Leading Tour Operator
The Peninsula Palace Beijing
Jet Airways
Diethelm Travel Asia, Thailand
China’s Leading Business Hotel
India’s Leading Hotel
Asia’s Leading Tourist & Convention Bureau
Grand Hyatt Beijing
India Government Tourist Board
China’s Leading Resort
India’s Leading Business Hotel
Fuchun Resort
Trident Hilton, Gurgaon
Armenia’s Leading Hotel
China’s Leading Golf Resort
India’s Leading Resort
Armenia Marriott Hotel Yerevan
The Imperial New Delhi
Kumarakom Lake Resort
Spring City Golf & Lake Resort
Azerbaijan’s Leading Hotel Hyatt Regency Baku
Bangladesh’s Leading Hotel The Pan Pacific Sonargaon Hotel
China’s Leading Spa Resort Crowne Plaza Hainan Spa & Beach Resort
The Oberoi Wildflower Hall
India’s Leading Castle & Palace
Hong Kong’s Leading Hotel
Shiv Niwas Palace Udaipur
InterContinental Hong Kong
Indonesia’s Leading Hotel
Hong Kong's Leading Business Hotel
InterContinental Mid Plaza Jakarta
Brunei’s Leading Hotel The Empire Hotel & Country Club
India’s Leading Spa Resort
The Peninsula Hong Kong
Cambodia’s Leading Hotel
Indonesia’s Leading Boutique Hotel
Raffles Grand Hotel D'Angkor
The Balé
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WORLD TRAVEL AWARDS 2006 WINNERS ASIA Indonesia’s Leading Business Hotel
Kazakhstan’s Leading Hotel
Malaysia’s Leading Golf Resort
Hotel Mulia Senayan
InterContinental Almaty
Sutera Harbour Marina, Golf & Country Club
Indonesia’s Leading Resort
Korea, South’s Leading Hotel
Sheraton Laguna Nusa Dua
The Shilla Seoul
Indonesia’s Leading Golf Resort
Korea, South’s Leading Business Hotel
Le Meridien Nirwana Golf & Spa Resort
The Shilla Seoul
Malaysia’s Leading Spa Resort
Taiwan’s Leading Hotel The Regent Grand Formosa Taipei
Taiwan’s Leading Business Hotel
The Andaman Langkawi
The Regent Grand Formosa Taipei
Myanmar’s Leading Hotel
Taiwan’s Leading Spa Resort
Nikko Royal Lake Yangon
The Lalu
Nepal’s Leading Hotel
Thailand’s Leading Hotel
Laos’ Leading Hotel Indonesia’s Leading Spa Resort
Villa Santi Hotel
Losari Coffee Plantation Resort & Spa
Macau’s Leading Hotel Lisboa Hotel
Pakistan’s Leading Hotel
Japan’s Leading Hotel
Macau’s Leading Spa Resort
Avari Lahore Hotel
Mandarin Oriental Macau
Philippines’ Leading Hotel
Malaysia’s Leading Hotel
The Peninsula Manila
Hilton Kuala Lumpur
Philippines’ Leading Resort
Phoenix Seagaia Resort
Malaysia’s Leading Business Hotel
Shangri-La’s Mactan Island Resort
Japan’s Leading Golf Resort
The Regent Kuala Lumpur
Phoenix Seagaia Resort
Malaysia’s Leading Resort
The Imperial Tokyo
Japan’s Leading Business Hotel Hilton Osaka
Shangri-La Kathmandu
Japan’s Leading Resort
Japan’s Leading Spa Resort
Conrad Bangkok
The Peninsula Bangkok
Thailand’s Leading Boutique Hotel Samui Peninsula Koh Samui
Philippines’ Leading Spa Resort Amanpulo
Genting Highland Resort
Hilton Odawara Resort & Spa
Thailand’s Leading Business Hotel
Thailand’s Leading Resort Le Royal Meridien Phuket Yacht Club
Thailand’s Leading Golf Resort Santiburi Resort Samui
Rep of Palau’s Leading Hotel Palau Pacific Resort
Singapore’s Leading Hotel
Thailand’s Leading Spa Resort Le Meridien Khao Lak Beach & Spa Resort
InterContinental Singapore
Uzbekistan’s Leading Hotel
Singapore’s Leading Spa Resort
Radisson SAS Hotel Tashkent
The Sentosa Resort & Spa
Vietnam’s Leading Hotel Hilton Hanoi Opera
Sri Lanka’s Leading Hotel Hilton Colombo
Vietnam’s Leading Spa Resort Ana Mandara Resort
Sri Lanka’s Leading Resort Ayurveda Pavilions
Sri Lanka’s Leading Spa Resort Lighthouse Hotel & Spa GENTING HIGHLAND RESORT Asia’s Leading Casino Resort Malaysia’s Leading Resort
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WORLD TRAVEL AWARDS 2006 WINNERS AUSTRALASIA
THE OBSERVATORY HOTEL Australia’s Leading Hotel
Australasia’s Leading Airline
Australasia’s Leading Conference Centre
Australasia’s Leading Boutique Hotel
Qantas Airways
Sydney Convention & Exhibition Centre, Australia
The Lyall Hotel & Spa, Australia
Australasia’s Leading Conference Hotel
Australasia’s Leading Business Hotel
Australia’s Leading Hotel
The Westin Sydney, Australia
The Westin Melbourne, Australia
The Observatory Hotel
Australasia’s Leading Business Class Airline Air New Zealand
Australasia’s Leading Airport Sydney Airport, Australia
Australasia’s Leading Destination Auckland
Australasia’s Leading Car Hire Europcar
Burswood International Resort Casino, Australia
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New Zealand Tourist Board
Australia’s Leading Business Hotel The Westin, Sydney
Outrigger Hotels & Resorts
Australasia’s Leading Golf Resort Clearwater, New Zealand
Australasia’s Leading Casino Resort
Australasia’s Leading Hotel Brand
Australasia’s Leading Tourist & Convention Bureau
Australasia’s Leading Resort
Australia’s Leading Boutique Hotel Medusa Hotel Sydney
Solitaire Lodge, New Zealand
Australasia’s Leading Hotel The Ascott Metropolis Auckland, New Zealand
Australasia’s Leading Spa Resort Cypress Lakes Resort, Australia
Australia’s Leading Resort Hayman
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SOLITAIRE LODGE Australasia’s Leading Resort
Fiji’s Leading Spa Resort
New Zealand’s Leading Boutique Hotel
Sheraton Fiji Resort
The George
French Polynesia’s Leading Resort
New Zealand’s Leading Business Hotel
Bora Bora Beachcomber InterContinental Resort
Hilton Auckland
French Polynesia’s Leading Spa Resort Sheraton Moorea Lagoon Resort & Spa
Guam’s Leading Hotel The Tower Guam Hotel Okura
THE ASCOTT METROPOLIS New Zealand’s Leading Hotel • Australasia’s Leading Hotel
Guam’s Leading Spa Resort Outrigger Guam Resort
New Zealand’s Leading Resort Solitaire Lodge
New Zealand’s Leading Spa Resort Blanket Bay
New Zealand’s Leading Ski Resort Riverrun Lodge
Samoa’s Leading Hotel Hotel Kitano Tusitala
Australia’s Leading Golf Resort
Cook Islands’ Leading Hotel
Micronesia Federated State’s Leading Hotel
Bonville International Golf Resort
Pacific Resort Aitutaki
Hyatt Regency Saipan
Vanuatu’s Leading Resort
Fiji’s Leading Resort
New Caledonia’s Leading Resort
Le Meridien Port Vila Resort & Casino
Australia’s Leading Spa Resort
Vatulele Resort
Angsana Resort & Spa
Fiji’s Leading Golf Resort
Australia’s Leading Ski Resort Mount Hotham
Ramada Plaza, Noumea
Sheraton Fiji Resort
New Zealand’s Leading Hotel The Ascott Metropolis Auckland
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WORLD TRAVEL AWARDS 2006 WINNERS CARIBBEAN Caribbean's Leading Airline
Caribbean's Leading Hotel Brand
Aruba’s Leading Golf Resort
Bahamas’ Leading Resort
Air Jamaica
Sandals Resorts International
Tierra del Sol Resort & Country Club
Sandals Royal Bahamian Spa Resort & Offshore Island
Caribbean's Leading Business Class Airline
Caribbean's Leading Resort
Air Jamaica
Royal Plantation Ocho Rios, Jamaica
Aruba’s Leading Spa Resort
Bahamas’ Leading Golf Resort
Aruba Marriott Resort & Stellaris Casino
Our Lucaya Beach & Golf Resort
Bahamas’ Leading Hotel
Bahamas’ Leading Spa Resort
Caribbean's Leading Airport Piarco International Airport, Trinidad
Caribbean’s Leading Car Hire Europcar
Caribbean’s Leading Spa Resort Sandals Regency St. Lucia Golf Resort & Spa at La Toc
Jamaica Tourist Board
Atlantis Paradise Island Resort, Nassau, Bahamas
Caribbean’s Leading Villa Hotel
Sherbourne Conference Centre, Barbados
Four Seasons Great Exuma at Emerald Bay
Caribbean's Leading Tourist & Convention Bureau
Caribbean’s Leading Casino Resort
Caribbean’s Leading Conference Centre
Pink Sands
Round Hill Hotel & Villas, Jamaica
Anguilla’s Leading Resort CuisinArt Resort & Spa
Caribbean’s Leading Conference Hotel Half Moon, Montego Bay, Jamaica
Caribbean’s Leading Cruise Destination
Anguilla’s Leading Spa Resort Malliouhana Hotel & Spa
Anguilla’s Leading Villa Altamer Resort
Jamaica
Caribbean's Leading Destination
Antigua & Barbuda’s Leading Hotel
PINK SANDS Bahamas' Leading Hotel
Blue Waters Hotel
Jamaica
Caribbean's Leading Family All-Inclusive Beaches Turks & Caicos Resort & Spa
Jumby Bay
Antigua & Barbuda’s Leading Spa Resort
Caribbean’s Leading Golf Resort
Sandals Grand Antigua Resort & Spa
Casa de Campo, Dominican Republic
Aruba’s Leading Hotel
Caribbean's Leading Hotel Coco Reef Resort, Tobago
Caribbean’s Leading Boutique Hotel Point Grace, Turks & Caicos
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Antigua & Barbuda’s Leading Resort
Radisson Aruba Resort & Casino
Aruba's Leading Resort Renaissance Aruba Resort & Casino AIR JAMAICA Caribbean's Leading Airline Caribbean's Leading Business Class Airline
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WORLD TRAVEL AWARDS 2006 WINNERS CARIBBEAN Barbados’ Leading Hotel Cobblers Cove Hotel
Barbados’ Leading Resort Sandy Lane
Barbados' Leading Golf Resort Sandy Lane
Barbados’ Leading Spa Resort Almond Beach Club & Spa
Barbados’ Leading Villa Heronetta
Belize’s Leading Hotel Radissons Fort George Hotel and Marina
Belize's Leading Resort Cayo Espanto Resort
Belize’s Leading Spa Resort
British Virgin Islands’ Leading Villa
Dominican Republic’s Leading Spa Resort
Jamaica’s Leading Resort
Katitche Point Great House
Casa Colonial Beach & Spa
Royal Plantation Ocho Rios
The Villas at Banyan Bay
Cuba’s Leading Hotel
Dominican Republic’s Leading Golf Resort
Jamaica’s Leading Golf Resort
Bermuda’s Leading Hotel
Casa de Campo
Half Moon, Montego Bay
Cuba’s Leading Resort
Maruba Resort Jungle Spa
Belize’s Leading Villa
Hotel Nacional de Cuba
Elbow Beach
Sandals Royal Hicacos Resort & Spa
Grand Cayman’s Leading Hotel
Jamaica’s Leading Spa Resort
Bermuda’s Leading Resort
Grand Cayman Marriott Beach Resort
Strawberry Hill
Curacao’s Leading Hotel
Cambridge Beaches
Hilton Curacao
Bermuda’s Leading Spa Resort
Dominica’s Leading Hotel
Jamaica’s Leading Villa Grand Cayman’s Leading Resort
Goldeneye
Martinique’s Leading Hotel
Cambridge Beaches
Fort Young Hotel
Hyatt Regency Grand Cayman Beach Suites
Bonaire’s Leading Hotel
Dominica's Leading Resort
Grenada’s Leading Hotel
Castaways Beach Resort
LaLuna
Montserrat’s Leading Hotel
Dominican Republic’s Leading Hotel
Guadeloupe’s Leading Hotel
Tropical Mansion Suites
Melia Santo Domingo
La Cocoteraie
Puerto Rico’s Leading Hotel
Dominican Republic’s Leading Resort
Haiti’s Leading Hotel
InterContinental San Juan Resort, Spa & Casino
Harbour Village Beach Club
British Virgin Islands’ Leading Hotel Little Dix Bay
British Virgin Islands’ Leading Resort Peter Island Resort
British Virgin Islands’ Leading Spa Resort Little Dix Bay 34
ROYAL PLANTATION OCHO RIOS Caribbean's Leading Resort • Jamaica’s Leading Resort
Hotel Montana
Hotel Cap Est Lagoon Resort & Spa
Casa de Campo
Jamaica’s Leading Hotel Jamaica Inn
Puerto Rico's Leading Boutique Hotel The Water Club
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WORLD TRAVEL AWARDS 2006 WINNERS CARIBBEAN Puerto Rico’s Leading Resort
St Lucia’s Leading Resort
Caribe Hilton
Sandals Grande St. Lucian Spa & Beach Resort
Puerto Rico’s Leading Golf Resort Hotel Dorado del Mar Beach & Golf Resort
St Lucia’s Leading Spa Resort The Body Holiday at LeSport
St Vincent the Grenadines’ Leading Resort
Turks & Caicos’ Leading Hotel Parrot Cay
Raffles Resort Canouan Island
St Vincent the Grenadines’ Leading Spa Resort
Turks & Caicos’ Leading Boutique Hotel Point Grace
Raffles Resort Canouan Island
Puerto Rico’s Leading Spa Resort
St. Maarten’s Leading Hotel
Turks & Caicos’ Leading Resort
Tobago’s Leading Hotel
Ritz-Carlton San Juan Hotel, Spa & Casino
The Summit Resort Hotel
Blue Haven Hotel
Beaches Turks & Caicos Resort & Spa
St Barts’ Leading Hotel
St. Maarten’s Leading Resort
Tobago’s Leading Resort
Turks & Caicos’ Leading Spa Resort
Hotel Guanahani
Great Bay Beach Resort
Coco Reef Resort & Spa
The Palms
St Kitts and Nevis’ Leading Hotel
St Martin’s Leading Hotel
Tobago’s Leading Spa Resort
Turks & Caicos’ Leading Villa
Four Seasons Resort Nevis
La Samanna
Le Grand Courlan Spa Resort
Parrot Cay Estate
St Kitts and Nevis’ Leading Boutique Hotel
St Martin’s Leading Resort
Tobago’s Leading Golf Resort
US Virgin Islands’ Leading Hotel
The Mount Nevis Hotel
La Samanna
Hilton Tobago Golf & Spa Resort
Frenchman's Reef & Morning Star Marriott Beach Resort
St Kitts and Nevis’ Leading Golf Resort
St Martin’s Leading Spa Resort
Tobago’s Leading Villa
Frigate Bay Resort
La Samanna
Villa Petrus
US Virgin Islands’ Leading Resort
St Lucia’s Leading Hotel
Trinidad’s Leading Hotel
Frenchman's Reef & Morning Star Marriott Beach Resort
Sandals Regency St. Lucia Golf Resort & Spa at La Toc
Crowne Plaza Hotel Port of Spain
US Virgin Islands’ Leading Spa Resort Wyndham Sugar Bay Resort & Spa
BEACHES TURKS & CAICOS RESORT & SPA Turks & Caicos’ Leading Resort
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WINNERS CENTRAL & LATIN AMERICA Central & Latin America's Leading Airline
Central & Latin America’s Leading Conference Hotel
Central & Latin America’s Leading Spa Resort
Mexicana Airlines
Real InterContinental Hotel Costa Rica
Paraiso de la Bonita Resort & Thalasso, Mexico
Central & Latin America's Leading Destination
Central & Latin America's Leading Tourist & Convention Bureau
Central & Latin America's Leading Business Class Airline Mexicana Airlines
Los Cabos
Central & Latin America's Leading Airport Benito Juarez International Airport, Mexico
Central & Latin America’s Leading Golf Resort Casa del Mar Golf & Spa Resort, Mexico
Central & Latin America’s Leading Car Hire
Central & Latin America's Leading Hotel
Europcar
Four Seasons Hotel Mexico
Central & Latin America’s Leading Conference Centre
Central & Latin America's Leading Hotel Brand
Centro De Convenciones, Mexico
Camino Real Hotels & Resorts
Guatemala’s Leading Hotel The Westin Camino Real
Mexico Tourism Board
Honduras’ Leading Hotel
Costa Rica’s Leading Hotel
Real InterContinental Hotel Tegucigalpa
Hotel Parador
Costa Rica’s Leading Resort Four Seasons Resort Costa Rica
Mexico’s Leading Hotel Four Seasons Hotel Mexico
Mexico’s Leading Business Hotel Gran Melia Mexico Reforma
Central & Latin America's Leading Resort
Costa Rica’s Leading Spa Resort Tabacon Hot Springs Resort & Spa
Mexico's Leading Boutique Hotel Esencia Resort
El Salvador’s Leading Hotel
Mexico’s Leading Resort
Radisson Plaza Hotel
Hotel Riu Palace Cabo San Lucas
The Fairmont Acapulco Princess, Mexico
Mexico’s Leading Golf Resort Casa Del Mar Golf & Spa Resort
Mexico’s Leading Spa Resort Las Ventanas
Mexico's Leading Villa Las Alamandas
Nicaragua’s Leading Hotel Real InterContinental Hotel Metrocentro Managua
Panama’s Leading Hotel Radisson Decapolis Hotel Panama City
MEXICO'S LEADING VILLA Las Alamandas
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WORLD TRAVEL AWARDS 2006 WINNERS EUROPE Europe's Leading Airline
Europe's Leading Hotel The Lanesborough, England
Swiss International Air Lines
Europe's Leading First Class Airline
Elisabeth Hotel
Europe’s Leading Boutique Hotel
Holiday Inn Sarajevo
Bulgaria’s Leading Hotel
Hotel Schloss Durnstein
Grand Hotel Musala Palace
Europe’s Leading Business Hotel
Belarus’ Leading Hotel
Conrad Istanbul, Turkey
Hotel Minsk
Bulgaria's Leading Resort
Europe's Leading Hotel Brand
Belgium’s Leading Hotel
Marina Royal Palace, Duni Royal Resort
Vila Joya, Portugal
Swiss International Air Lines
Europe's Leading Airport Zurich Airport, Switzerland
Europe's Leading Budget / No Frills Airline
Bosnia and Herzegovina’s Leading Hotel
Austria’s Leading Castle Hotel
British Airways
Europe's Leading Business Class Airline
Austria’s Leading Ski Resort
Conrad Brussels
InterContinental Hotels & Resorts
Europe’s Leading Luxury Hotel Brand Rocco Forte Hotels
bmibaby
Europe’s Leading Car Hire
Europe's Leading Resort Forte Village Resort, Italy
Europcar
Europe’s Leading Casino Hotel Kempinski Grand Hotel Des Bains St. Moritz, Switzerland
Europe’s Leading Conference Centre Internationales Congress Centrum Berlin (ICC Berlin), Germany
Europe’s Leading Conference Hotel Hawaii Grand Hotel & Resort, Cyprus
Europe’s Leading Ski Resort Badrutt’s Palace Hotel, Switzerland
Europe’s Leading Spa Resort Aldemar Olympian Village, Greece
Europe's Leading Tourist & Convention Bureau
EUROPCAR Europe’s Leading Car Hire • World’s Leading Car Hire
GNTO (Greek National Tourism Organisation)
Europe's Leading Villa Europe’s Leading Cruise Destination
La Villa Mauresque, France
Copenhagen
Albania’s Leading Hotel Mondial Hotel
Europe's Leading Destination
Andorra’s Leading Hotel
Greece
Casa Canut Hotel
Europe's Leading Family Resort
Austria’s Leading Hotel
Hawaii Grand Hotel & Resort, Cyprus
Hotel Bristol Vienna
Austria’s Leading Resort
Europe’s Leading Golf Resort
Hotel Salzburgerhof
Evian Royal Resort, France
Austria’s Leading Spa Resort Herzog Tassilo Kurhotel
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VILA JOYA Europe’s Leading Boutique Hotel World’s Leading Boutique Resort
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WORLD TRAVEL AWARDS 2006 WINNERS EUROPE Bulgaria’s Leading Spa Resort
England’s Leading Spa Resort
France’s Leading Golf Resort
Grand Hotel Musala Palace
Chewton Glen
Evian Royal Resort
Croatia’s Leading Hotel
England’s Leading Castle Hotel
France’s Leading Spa Resort
Bovey Castle
Trianon Palace & Spa
Estonia’s Leading Hotel
France’s Leading Ski Resort
Germany’s Leading Resort
Byblos des Neiges Courchevel
Park Hotel Bremen
Dubrovnik Palace Hotel, Conference Centre and Spa
Croatia’s Leading Spa Resort Dubrovnik Palace Hotel, Conference Centre and Spa
Cyprus’ Leading Hotel
Schlössle Hotel
Estonia’s Leading Business Hotel Revel Hotel Olümpia
France’s Leading Castle Hotel
Finland’s Leading Hotel
Chateau des Briottieres
Hawaii Grand Hotel & Resort
Cyprus’ Leading Resort The Intercontinental Aphrodite Hills Resort Hotel
Hotel Kämp
Elysium Beach Resort
Czech Republic’s Leading Hotel Hotel Aria Prague
France’s Leading Business Hotel InterContinental Paris Le Grand Hotel
France’s Leading Resort
Greece’s Leading Hotel
Tbilisi Marriott Hotel
Germany’s Leading Hotel
Greece’s Leading Boutique Hotel
The Schlosshotel Berlin
Lato Boutique Hotel
Germany’s Leading Business Hotel
Greece’s Leading Resort
InterContinental Berlin
Elounda Peninsula
Four Seasons Hotel George V
Cyprus’ Leading Spa Resort
The Rock Hotel
Athenaeum InterContinental Athens
Georgia's Leading Hotel France’s Leading Hotel
Gibraltar’s Leading Hotel
Hotel du Palais Biarritz
Czech Republic’s Leading Business Hotel Carlo IV Hotel
Czech Republic’s Leading Spa Resort Spa Hotel Imperial
Denmark’s Leading Hotel Hotel d'Angleterre
England’s Leading Hotel The Lanesborough
England’s Leading Business Hotel Jumeirah Carlton Tower
England’s Leading Resort Hoar Cross Hall
England’s Leading Golf Resort Bovey Castle JUMEIRAH CARLTON TOWER England’s Leading Business Hotel
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WORLD TRAVEL AWARDS 2006 WINNERS EUROPE Greece’s Leading Spa Resort
Ireland’s Leading Golf Resort
Italy’s Leading Boutique Hotel
Myconian Imperial Hotel & Thalasso Spa
The K Club
Furore Inn Resort
Ireland’s Leading Spa Resort
Italy’s Leading Business Hotel
Inchydoney Island Lodge & Spa
Hotel de Russie
Greece’s Leading Villa Porto Zante Villas
Hungary’s Leading Hotel Corinthia Grand Hotel Royal
Italy’s Leading Villa Italy’s Leading Resort
Ireland’s Leading Castle Hotel
Villa Feltrinelli
Forte Village Resort
Latvia’s Leading Hotel Grand Palace Hotel
Ashford Castle
Latvia’s Leading Business Hotel Revel Hotel Ridzene
Lithuania’s Leading Hotel Radisson SAS Astorija
Luxembourg’s Leading Hotel Hotel Le Royal Luxembourg
Macedonia's Leading Hotel Hotel Metropol
Malta’s Leading Hotel Corinthia Palace Hotel
Malta’s Leading Resort The Westin Dragonara Resort
Malta’s Leading Spa Resort Fortina Spa Resort THE WESTIN DRAGONARA RESORT Malta’s Leading Resort
Moldova's Leading Hotel Hungary's Leading Resort Pólus Palace Thermal Golf Club Hotel
Italy’s Leading Golf Resort
Jolly Alon Hotel
Palazzo Arzaga Hotel Spa & Golf Resort
Monaco’s Leading Hotel
Le Meridien Dead Sea
Italy’s Leading Spa Resort
Monaco’s Leading Spa Resort
Israel’s Leading Spa Resort
Forte Village Resort
Fairmont Monte Carlo
Carmel Forest Spa Resort
Italy’s Leading Ski Resort
Netherlands’ Leading Hotel
Italy’s Leading Hotel
Cristallo Reconditioning and Beauty Hotel & Spa
InterContinental Amstel Amsterdam
Israel’s Leading Hotel InterContinental David TelAviv
Fairmont Monte Carlo
Israel's Leading Resort Iceland’s Leading Hotel Radisson SAS Saga Hotel
Ireland’s Leading Hotel Adare Manor Hotel & Golf Resort
Hotel Cipriani
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WORLD TRAVEL AWARDS 2006 WINNERS EUROPE Netherlands’ Leading Business Hotel InterContinental Amstel Amsterdam
Netherlands’ Leading Spa Resort Golden Tulip Resort Fontana Nieuweschans
Russia’s Leading Hotel
Spain’s Leading Hotel
Hotel Astoria
Hotel Arts Barcelona
Russia’s Leading Business Hotel
Spain’s Leading Business Hotel
Hotel Baltschug Kempinski Moscow
Hotel Hesperia Madrid
San Marino’s Leading Hotel
Turkey’s Leading Resort Spain’s Leading Boutique Hotel
Kemer Resort Hotel
Miro Hotel Bilbao
Turkey’s Leading Spa Resort
Spain’s Leading Resort
The Marmara Bodrum
Northern Ireland’s Leading Hotel
iXo Hotel
Radisson SAS Roe Park Resort
Scotland’s Leading Hotel
Abama Hotel Resort
The Balmoral
Spain’s Leading Golf Resort
Donbass Palace Hotel
Hotel Continental
Scotland’s Leading Resort
Hyatt Regency La Manga
Ukraine’s Leading Business Hotel
Norway’s Leading Ski Resort
Old Course Hotel Golf Resort & Spa, St. Andrews
Spain’s Leading Spa Resort
Donbass Palace Hotel
Mare Nostrum Resort
Wales’ Leading Hotel
Norway’s Leading Hotel
Radisson SAS Resort Beitostolen
Poland’s Leading Hotel
Scotland’s Leading Golf Resort
Ukraine’s Leading Hotel
Bodysgallen Hall
Sweden’s Leading Hotel
Hotel Westin Warsaw
Old Course Hotel Golf Resort & Spa, St. Andrews
Portugal’s Leading Hotel
Scotland’s Leading Spa Resort
Four Seasons Hotel Ritz Lisbon
Old Course Hotel Golf Resort & Spa, St. Andrews
Portugal’s Leading Boutique Hotel
Scotland’s Leading Castle Hotel
InterContinental Geneve
Hotel Quinta da Bela Vista
Inverlochy Castle
Switzerland’s Leading Business Hotel
Portugal’s Leading Resort
Scotland’s Leading Villa
InterContinental Zurich
Sheraton Algarve Hotel Pine Cliffs Resort
Portugal’s Leading Golf Resort Penha Longa Hotel & Golf Resort
Portugal’s Leading Spa Resort
Athenee Palace Hilton Bucharest
Wales’ Leading Golf Resort
Sweden’s Leading Spa Resort
The Celtic Manor Resort
1909 Sigtuna Stads Hotell
Wales’ Leading Spa Resort
Switzerland’s Leading Hotel
The Vale Hotel
Winton House
Serbia and Montenegro's Leading Hotel Aleksandar Palas Hotel Belgrade
Switzerland’s Leading Spa Resort Kempinski Grand Hotel Des Bains St. Moritz
Switzerland’s Leading Ski Resort
Slovakia’s Leading Hotel
Badrutt’s Palace Hotel
Radisson SAS Carlton Hotel Bratislava
Turkey’s Leading Hotel
Convento do Espinheiro
Romania’s Leading Hotel
Victory Hotel
Hyatt Regency Istanbul
Slovenia’s Leading Hotel Grand Hotel Bernardin
Turkey’s Leading Business Hotel Conrad Istanbul
Slovenia’s Leading Spa Resort Grand Hotel Toplice
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WORLD TRAVEL AWARDS 2006 WINNERS INDIAN OCEAN
BANYAN TREE HOTELS & RESORTS Indian Ocean’s Leading Hotel Brand
Indian Ocean’s Leading Airline
Indian Ocean’s Leading Hotel
Air Mauritius
The Oberoi Mauritius
Indian Ocean’s Leading Business Class Airline
Indian Ocean’s Leading Hotel Brand
South African Airways
Banyan Tree Hotels & Resorts
Indian Ocean’s Leading Car Hire
Indian Ocean’s Leading Resort
Avis
Hilton Maldives Resort & Spa
Indian Ocean’s Leading Destination
Indian Ocean’s Leading Spa Resort
Maldives
Soneva Gili, Maldives
Indian Ocean’s Leading Family Resort
Indian Ocean’s Leading Tourist & Convention Bureau
Sainte Anne Resort & Spa, Seychelles
Indian Ocean’s Leading Golf Resort Lemuria Resort of Praslin, Seychelles
Mauritius Tourism Promotion Authority
Maldives’ Leading Hotel Coco Palm Resort & Spa
Mercure Créolia Saint-Denis
Maldives’ Leading Resort Soneva Fushi Resort & Spa
Maldives’ Leading Spa Resort
Hilton Madagascar
The Plantation Club Resort & Casino
Seychelles’ Leading Resort
Mauritius’ Leading Hotel
Lemuria Resort of Praslin
The Oberoi Mauritius
Seychelles’ Leading Spa Resort
Mauritius’ Leading Resort
Banyan Tree Seychelles
One&Only Le Touessrok
Mauritius’ Leading Golf Resort Mauritius’ Leading Spa Resort One&Only Le Saint Geran
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Seychelles’ Leading Hotel
Hilton Maldives Resort & Spa
Dinarobin Hotel Golf & Spa
Madagascar’s Leading Hotel
Reunion Island’s Leading Hotel
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WORLD TRAVEL AWARDS 2006 WINNERS MIDDLE EAST Middle East's Leading Airline Qatar Airways
Middle East's Leading First Class Airline Emirates
Middle East's Leading Business Class Airline Qatar Airways
Middle East's Leading Airport Dubai International Airport
Middle East’s Leading Car Hire Europcar
Middle East’s Leading Conference Centre Dubai World Trade Centre
Middle East’s Leading Conference Hotel
EMIRATES PALACE Middle East’s Leading Conference Hotel • Abu Dhabi’s Leading Hotel • Abu Dhabi’s Leading Resort
Emirates Palace, Abu Dhabi
Middle East's Leading Destination Dubai
Middle East’s Leading Golf Resort Jebel Ali Golf Resort & Spa, Dubai
Middle East's Leading Hotel Burj Al Arab, Dubai
Middle East's Leading Business Hotel Jumeirah Emirates Towers, Dubai
Middle East's Leading Hotel Brand Jumeirah
Middle East's Leading Presidential Suite
BURJ AL ARAB Middle East's Leading Hotel
Emirates Palace, Abu Dhabi
Middle East's Leading Resort Madinat Jumeirah, Dubai
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Middle East's Leading Beach Resort
Middle East’s Leading Spa Resort
Le Meridien Al Aqah Beach Resort, Fujairah
Le Royal Meridien Beach Resort & Spa, Dubai
Middle East's Leading Tourist & Convention Bureau Qatar Tourism Authority
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WORLD TRAVEL AWARDS 2006 WINNERS MIDDLE EAST Abu Dhabi’s Leading Hotel
Dubai’s Leading Spa Resort
Lebanon’s Leading Hotel
Saudi Arabia’s Leading Resort
Emirates Palace
Le Royal Meridien Beach Resort & Spa
InterContinental Phoenicia Beirut
Sunset Beach Resort
Fujairah's Leading Hotel
Lebanon’s Leading Resort
Millennium Hotel Sharjah
Movenpick Hotel & Resort Beirut
Sharjah’s Leading Resort
Abu Dhabi’s Leading Resort Emirates Palace
Sharjah’s Leading Hotel Le Meridien Al Aqah Beach Resort
Bahrain’s Leading Hotel The Gulf Hotel Bahrain
Jordan’s Leading Hotel Amman Marriott Hotel
Lebanon’s Leading Spa Resort
Jordan's Leading Business Hotel
The Grand Hills Hotel & Spa
Grand Hyatt Amman
Oman’s Leading Hotel
Dubai’s Leading Hotel
Jordan’s Leading Resort
InterContinental Al Bustan Palace Muscat
Burj Al Arab
Jordan Valley Marriott Resort & Spa
Qatar’s Leading Hotel
Bahrain’s Leading Spa Resort The Ritz-Carlton Bahrain Hotel & Spa
Dubai’s Leading Business Hotel Jumeirah Emirates Towers
Dubai’s Leading Resort
The Mövenpick Resort & Spa Dead Sea
Dubai’s Leading Golf Resort
Qatar’s Leading Resort Sheraton Doha Hotel & Resort
Kuwait’s Leading Hotel
Saudi Arabia’s Leading Hotel
JW Marriott Hotel Kuwait City
Al Faisaliah Hotel
Madinat Jumeirah
The Montgomerie Dubai Club House
LE ROYAL MERIDIEN BEACH RESORT & SPA Middle East's Leading Spa Resort • Dubai’s Leading Spa Resort
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Syria’s Leading Hotel Safir Al-Sayedah Zeinab Hotel
Four Seasons Hotel Doha
Jordan’s Leading Spa Resort
Radisson SAS Resort Hotel Sharjah
Yemen’s Leading Hotel Sheraton Gold Mohur Hotel & Resort
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WORLD TRAVEL AWARDS 2006 WINNERS NORTH AMERICA North America's Leading Airline
North America's Leading Hotel Brand
USA: Arizona's Leading Hotel
American Airlines
Fairmont Hotels & Resorts
The Ritz-Carlton Phoenix
North America's Leading First Class Airline
North America's Leading Resort
USA: Arizona's Leading Resort
American Airlines
Walt Disney World Swan and Dolphin, Florida
The Phoenician Scottsdale
USA: California's Leading Business Hotel
USA: Arizona's Leading Golf Resort
W San Francisco
North America's Leading Business Class Airline Delta Airlines
North America's Leading Airport
North America’s Leading Ski Resort The Fairmont Chateau Whistler, British Columbia, Canada
JW Marriott Desert Ridge Resort & Spa
USA: California's Leading Resort Cordevalle Resort
New York JFK Airport
North America's Leading Budget / No Frills Airline Delta
North America’s Leading Car Hire Avis
North America’s Leading Casino Resort Caesars Palace Las Vegas, Nevada
North America’s Leading Conference Hotel InterContinental The Barclay New York
North America's Leading Destination New York
North America’s Leading Golf Resort The Fairmont Turnberry Isle Resort & Club, Florida
NEW YORK North America's Leading Destination
North America's Leading Hotel
North America’s Leading Spa Resort
USA: Arizona's Leading Spa Resort
USA: California's Leading Golf Resort
The Mansion on Turtle Creek, Texas
The Boulders Resort & Golden Door Spa, Arizona
The Boulders Resort & Golden Door Spa
JW Marriott Desert Springs Palm Desert
North America’s Leading Boutique Hotel
North America's Leading Tourist & Convention Bureau
USA: California's Leading Hotel
USA: California's Leading Spa Resort
Raffles L'Ermitage Beverly Hills
Le Parker Meridien Palm Springs
The Waldorf Towers, New York
NYC & Company
North America’s Leading Business Hotel
USA: California's Leading Boutique Hotel
Jumeirah Essex House
Campton Place Hotel
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WORLD TRAVEL AWARDS 2006 WINNERS NORTH AMERICA USA: California's Leading Ski Resort
USA: Colorado's Leading Business Hotel
USA: Colorado's Leading Spa Resort
Marriott Grand Residence Club Tahoe
Hotel Teatro
The Lodge & Spa at Cordillera
USA: Colorado's Leading Resort
USA: Colorado's Leading Ski Resort
The Pines Lodge
St. Regis Resort Aspen
USA: Hawaii's Leading Hotel
USA: Colorado's Leading Golf Resort
USA: District of Columbia's Leading Hotel
Halekulani
USA: Colorado's Leading Hotel The Brown Palace Hotel
Sheraton Steamboat Resort & Conference Center
The Madison Hotel
USA: District of Columbia's Leading Boutique Hotel The Hotel George
USA: Hawaii's Leading Resort JW Marriott Ihilani Resort & Spa
USA: Hawaii's Leading Golf Resort The Fairmont Orchid
USA: District of Columbia's Leading Business Hotel InterContinental The Willard Washington D.C.
USA: Florida's Leading Hotel Conrad Miami
USA: Florida's Leading Boutique Hotel CONRAD MIAMI USA: Florida's Leading Hotel
USA: Hawaii's Leading Spa Resort Grand Wailea Resort & Spa
USA: Illinois' Leading Hotel Park Hyatt Chicago
USA: Illinois' Leading Business Hotel
Hotel Victor South Beach
Sheraton Chicago Hotel & Towers
USA: Florida's Leading Resort
USA: Massachusetts' Leading Hotel
The Diplomat Country Club & Spa
Boston Harbor Hotel
USA: Florida's Leading Golf Resort
USA: Massachusetts' Leading Resort
Boca Raton Resort & Club
Cranwell Resort, Spa & Golf Club
USA: Florida's Leading Spa Resort
USA: Massachusetts' Leading Golf Resort
The Biltmore Hotel
Ocean Edge Resort & Golf Club
USA: Georgia's Leading Hotel Grand Hyatt Atlanta
USA: Massachusetts' Leading Spa Resort Canyon Ranch Lenox
USA: Georgia's Leading Resort The Ritz-Carlton Lodge Reynolds Plantation
USA: Nevada's Leading Hotel Wynn Las Vegas
WYNN LAS VEGAS USA: Nevada's Leading Hotel
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WORLD TRAVEL AWARDS 2006 WINNERS NORTH AMERICA USA: Virginia's Leading Spa Resort Kingsmill Resort & Spa
USA: Washington's Leading Hotel
THE FAIRMONT CHATEAU WHISTLER Canada: British Columbia’s Leading Ski Resort • North America’s Leading Ski Resort
USA: New York's Leading Hotel
USA: Texas' Leading Golf Resort
The St. Regis Hotel New York
Four Seasons Resort & Club Dallas at Las Colinas
USA: New York's Leading Boutique Hotel The Sixty Thompson
USA: Texas' Leading Spa Resort Barton Creek Resort & Spa
USA: New York's Leading Business Hotel Jumeirah Essex House
USA: Utah's Leading Hotel Hotel Monaco Salt Lake City
USA: New York's Leading Resort The Otesaga Resort Hotel
USA: Utah's Leading Resort Sorrel River Ranch Resort
USA: Pennsylvania's Leading Hotel Loews Philadelphia Hotel
USA: Utah's Leading Spa Resort Green Valley Resort & Spa
USA: Texas' Leading Hotel The Fairmont Dallas
USA: Utah's Leading Ski Resort The Silver King Hotel
USA: Texas' Leading Boutique Hotel Hotel Za Za
USA: Virginia's Leading Hotel The Jefferson Hotel
USA: Texas' Leading Business Hotel Hyatt Regency Dallas
USA: Virginia's Leading Resort The Homestead
USA: Texas' Leading Resort Lajitas Resort
USA: Virginia's Leading Golf Resort The Homestead
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Canada: British Columbia’s Leading Ski Resort The Fairmont Chateau Whistler
Hotel Monaco Seattle
Canada: Ontario’s Leading Hotel
USA: Washington's Leading Boutique Hotel
Sheraton Centre Toronto Hotel
Hotel Vintage Park
Canada: Ontario’s Leading Ski Resort
USA: Washington's Leading Business Hotel
Hockley Valley Resort
Grand Hyatt Seattle
Canada: Quebec’s Leading Hotel
USA: Washington's Leading Resort
W Montreal
Semiahmoo Resort
Canada: Quebec’s Leading Boutique Hotel
USA: Washington's Leading Spa Resort
Hotel Dominion 1912
Rosario Resort & Spa
Canada: Quebec’s Leading Resort
Canada: Alberta’s Leading Hotel
Le Westin Resort & Spa Tremblant
The Westin Calgary
Canada: Alberta’s Leading Resort
Canada: Quebec’s Leading Golf Resort Fairmont Tremblant
The Fairmont Banff Springs
Canada: Alberta’s Leading Spa Resort The Fairmont Chateau Lake Louise
Canada: Quebec’s Leading Spa Resort Fairmont Tremblant
Canada: Quebec’s Leading Ski Resort
Canada: Alberta’s Leading Ski Resort
Fairmont Tremblant
The Fairmont Banff Springs
Canada: New Brunswick’s Leading Resort
Canada: British Columbia’s Leading Hotel
The Fairmont Algonquin
Sutton Place Hotel Vancouver
Canada: Nova Scotia’s Leading Hotel
Canada: British Columbia’s Leading Resort
The Westin Nova Scotia
Brentwood Bay Lodge & Spa
Canada: British Columbia’s Leading Spa Resort The Westin Resort & Spa Whistler
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WORLD TRAVEL AWARDS 2006 WINNERS SOUTH AMERICA South America's Leading Airline VARIG Brazilian Airlines
South America's Leading Airport Rio de Janeiro Airport, Brazil
South America’s Leading Car Hire Europcar
South America’s Leading Casino Resort Iguazu Grand Hotel Resort & Casino, Argentina
South America’s Leading Conference Hotel
South America's Leading Business Hotel
Caesar Park Hotel, Argentina
Hotel Oro Verde Guayaquil, Ecuador
South America's Leading Destination
South America's Leading Hotel Brand
Rio de Janeiro, Brazil
Hilton Hotels
South America’s Leading Golf Resort
South America’s Leading Resort
Hotel Transamérica Ilha de Comandatuba, Brazil
Conrad Punta Del Este Resort & Casino, Uruguay
South America's Leading Hotel
South America’s Leading Spa Resort
Copacabana Palace, Brazil
Las Balsas, Argentina
South America’s Leading Tourist & Convention Bureau Rio Convention & Visitors Bureau
Argentina’s Leading Hotel Four Seasons Hotel Buenos Aires
Argentina's Leading Business Hotel Caesar Park Hotel
RIO DE JANEIRO South America's Leading Destination
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WORLD TRAVEL AWARDS 2006 WINNERS SOUTH AMERICA Argentina’s Leading Resort
Chile’s Leading Hotel Grand Hyatt Santiago
Las Balsas
Ecuador’s Leading Resort Royal Palm Hotel
Chile’s Leading Resort Argentina’s Leading Ski Resort Hotel Piscis, Las Lenas Resort
Bolivia’s Leading Hotel Los Tajibos Hotel & Convention Centre
Brazil’s Leading Hotel
Hotel Del Lago Resort & Casino Pucon
Chile’s Leading Spa Resort
Ecuador’s Leading Spa Resort Arasha Tropical Forest Resort & Spa
Villarrica Park Lake Hotel
Paraguay’s Leading Hotel
Chile’s Leading Ski Resort
Yacht y Golf Club Paraguayo
Gran Hotel Termas de Chillán
Peru’s Leading Hotel
Copacabana Palace
JW Marriott Hotel Lima
Uruguay’s Leading Resort Conrad Punta Del Este Resort & Casino
Venezuela’s Leading Hotel InterContinental Hotel Caracas
Venezuela’s Leading Spa Resort Hotel Maremares Marina & Spa
VILLARRICA PARK LAKE HOTEL Chile’s Leading Spa Resort
Brazil’s Leading Business Hotel
Colombia’s Leading Hotel
Grand Hyatt Sao Paulo
Radisson Royal Bogota Hotel
Brazil’s Leading Resort
Ecuador’s Leading Hotel
Renaissance Costa Do Sauipe Resort
Hotel Oro Verde Guayaquil
Brazil’s Leading Spa Resort
Ecuador’s Leading Business Hotel
Casa Grande Hotel Resort & Spa
Hilton Colon Guayaquil
Peru’s Leading Resort Amazon Yarapa River Lodge
Suriname’s Leading Hotel Eco Resort Inn
Uruguay’s Leading Hotel Four Seasons Resort Carmelo
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WORLD TRAVEL AWARDS 2006 WINNERS TRAVEL TECHNOLOGY World's Leading Airline Website Emirates www.emirates.com
World’s Leading Corporate Travel Booking Website American Express Business Travel www.AmericanExpress.com/b usinesstravel
World's Leading CRS/GDS System Amadeus
World’s Leading Cruise Website Royal Caribbean International www.royalcaribbean.com
World's Leading High Speed Inflight Internet Service Provider
World's Leading Mobile Wireless Technology Provider
World's Leading Tourism Authority Internet Site
Connexion By Boeing www.connexionbyboeing.com
Cisco www.cisco.com
Britain www.visitbritain.com
World's Leading Provider of Communications Solutions
World’s Leading Travel Distribution Services
BT www.bt.com
World's Leading Travel Internet Site
World's Leading Internet Booking Engine Technology Provider
World's Leading Provider of High-Speed Internet Access
Travelocity www.travelocity.com
Amadeus e-Travel www.amadeus.com
Cable & Wireless www.cw.com
World's Leading Tour Operator Travel Site
World’s Leading LowCost Airline Internet Site
World’s Leading Provider of Mobile Gadgets
easyjet www.easyjet.com
Sony
World's Leading Hotel Brand Internet Site Fairmont Hotels & Resorts www.fairmont.com
Kuoni Travel www.kuoni.com
World’s Leading Inflight Entertainment Virgin Atlantic
SONY World’s Leading Provider of Mobile Gadgets
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Pegasus Solutions
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WORLD TRAVEL AWARDS 2006 WINNERS WORLD World's Leading Airline British Airways
World's Leading Airline Alliance Oneworld (Aer Lingus, American Airlines, British Airways, Cathay Pacific Airways, Finnair, Iberia, Lan Chile and Qantas)
World Leading Airline Inflight Meal Service
World's Leading AllSuite Hotel
World’s Leading Business Class Airline
The Oberoi Sahl Hasheesh, Egypt
Qatar Airways
World's Leading Attraction British Airways London Eye, England
World’s Leading Chauffeur Limousine Company Brunel Carriage
World's Leading Business Hotel Jumeirah Emirates Towers, Dubai
World's Leading Conference & Convention Centre Dubai World Trade Centre
World’s Leading Beach
World's Leading Casino Resort
Providenciales, Turks & Caicos
MGM Grand Hotel & Casino, Nevada
World's Leading Conference Hotel Emirates Palace, Abu Dhabi
Qatar Airways
World's Leading Conference Resort Madinat Jumeirah, Dubai
World's Leading Conservation Company Shamwari Game Reserve, South Africa
World's Leading Credit Card Visa
World's Leading Cruise Line Royal Caribbean International
World’s Leading Luxury Cruise Line Regent Seven Seas Cruises
World's Leading Cruise Operator Star Clippers
World’s Leading Cruise Ship
PROVIDENCIALES, TURKS & CAICOS World’s Leading Beach
World's Leading Airport Singapore Changi Airport
World’s Leading Airport Lounge Singapore Airlines @ Singapore Changi Airport
World's Leading AllInclusive Company Sandals Resorts International
Cunard “QM2”
World's Leading Boutique Hotel
World’s Leading Castle Hotel
The Saxon, South Africa
Dromoland Castle, Ireland
World's Leading Boutique Resort
World's Leading Charter Airline
Vila Joya, Portugal
L.T.U.
World's Leading Business Car Rental Company Avis
World's Leading Cruise Destination Jamaica
World's Leading Destination Orlando
World’s Leading Dive Destination Maldives
World's Leading Economy Class Swiss International Air Lines
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WORLD TRAVEL AWARDS 2006 WINNERS WORLD World's Leading Family Luxury Resort Forte Village Resort, Italy
World’s Leading First Class Airline Emirates
World's Leading Gambling Destination Las Vegas
World's Leading Golf Resort Old Course Hotel Golf Resort & Spa, St. Andrews, Scotland
World's Leading Island Destination Turks & Caicos
World's Leading Honeymoon Destination St. Lucia FORTE VILLAGE RESORT Europe's Leading Family Luxury Resort • World’s Leading Resort • World’s Leading Spa Resort • Europe's Leading Resort • Italy’s Leading Resort • Italy’s Leading Spa Resort
World's Most Romantic Resort Sandals Grande Antigua Resort & Spa
World's Leading Hotel Burj Al Arab, Dubai
World's Leading Hotel Brand InterContinental Hotels & Resorts
World's Leading Hotel Serviced Apartment The Grosvenor House Dubai
World's Leading Leisure Car Rental Company Europcar
World’s Leading Luxury Hotel Brand Conrad Hotels
World’s Leading Luxury Specialist Tour Operator
ETIHAD World's Leading New Airline
Abercrombie & Kent Travel
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World’s Leading Ecotourism Destination
World’s Leading Eco Resort
World's Leading Family All-Inclusive
World's Leading Luxury Train
Tobago Main Ridge Rain Forest
El Santuario, Valle de Bravo, Mexico
Beaches Resorts
Royal Canadian Pacific
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WORLD TRAVEL AWARDS 2006 WINNERS WORLD World’s Leading New Airline Etihad Airways
World’s Leading New Destination Abu Dhabi
World’s Leading New Hotel St. Regis Hotel San Francisco, California
World’s Leading New Resort Emirates Palace, Abu Dhabi
World’s Leading Presidential Suite Palace Suites, Emirates Palace, Abu Dhabi
World’s Leading Private Jet Tour Operator TCS Expeditions
World's Leading Rail Service Eurostar
World's Leading Spa Resort
Worlds Leading Regional Marketing Campaign
World's Leading Sports Resort
One Northeast, England
World's Leading Resort Forte Village Resort, Italy
World's Leading Responsible Tourism Project Endogenous Tourism Project, India
World's Leading Safari & Game Reserve Shamwari Game Reserve, South Africa
World's Leading Ski Destination St. Moritz
World's Leading Ski Resort Badrutt’s Palace Hotel, Switzerland
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NAKHEEL World’s Leading Tourism Property Development Company
Forte Village Resort, Italy
World's Leading Tourism Property Development Company Nakheel
Casa de Campo, Dominican Republic
World's Leading Sustainable Tourism Project
World's Leading Tourist & Convention Bureau
World’s Leading TV Channel for Travellers
NYC & Company
BBC World
World's Leading Travel Company
World’s Leading Villas
American Express
Bushman Sands, South Africa
World’s Leading Thalasso & Spa Resort Aldemar Royal Mare Village & Thalasso, Greece
World's Leading Theme Park/Attraction Universal Studios, Florida
World's Leading Tour Operator Kuoni
World's Leading Travel Exhibition World Travel Market
World's Leading Travel Experience by Train Vancouver – Banff, GoldLeaf Service, Rocky Mountaineer Vacations, Canada
World's Leading Travel Destination Television Commercial India – Incredible India
World's Leading Tourism Development Project Sama Dubai - Salam Bahrain Beach Resort & Spa
World's Leading Travel Television Commercial Virgin Atlantic Airways
Round Hill Hotel & Villas, Jamaica
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BREAKINGTRAVELNEWS
Major hotel openings around the Middle East Listed below are the significant, landmark hotels opening around the region in the next few years:
Egypt • Hilton Luxor Resort & Spa re-opening early 2008 Lebanon • Raouche Rotana Suites, Beirut – opening end 2007 • Solidere Rotana Suites, Beirut - opening end 2008 • Grand Hyatt Beirut – opening mid 2009 • Kempinski Hotel Al Abadiyah Hills - opening 2009 • Hilton Beirut - opening date TBA Jordan • Amman Rotana Hotel – opening end 2008 • Kempinski Hotel, Aqaba, Red Sea - opening mid 2008 • Swiss-Belhotel Amman opening 2009 • Hilton Amman - Jordan Gate - opening early 2009 • Hilton Tala Bay Aqaba Jordan - opening mid 2009 Saudi Arabia • Movenpick Hajar Tower, Makkah - opening late 2007 • Le Meridien Towers Makkah - opening 2007 • Movenpick Hotel Al Khobar opening 2007 • Park Hyatt Jeddah - opening mid 2008 • Swiss-Belhotel Sharma Resort - opening 2009 Bahrain • Bahrain Rotana Hotel – opening mid 2008
• Kempinski Hotel Manama Bahrain - opening mid 2008 • JAL Bahrain Resort & Spa opening 2009 Kuwait • Hotel Missoni Kuwait – opening late 2007 • Hilton Olympia Kuwait – opening late 2008 Qatar • City Center Rotana Hotel, Doha – opening early 2008 • Grand Hyatt Doha – opening early 2008 • Hilton Doha - opening mid 2008 • Shangri-La Hotel, Doha opening 2008 Dubai • Movenpick Hotel & Residence Deira - opening 2007 • Moevenpick Hotel Jumeriah Beach - opening 2007 • Movenpick Resort Oceana Palm Jumeirah - opening 2007 • Movenpick Resort & Spa Palm Jumeirah - opening 2007 • Rose Rotana Suites opening end 2007 • Amwaj Rotana Resort opening end 2007 • Hydropolis Underwater Hotel - opening end 2007 • Media Rotana Hotel opening end 2007 • Raffles Dubai - opening 2007
www.breakingtravelnews.com
• Hotel Nikko Tower Dubai opening 2008 • Jumeirah Amwaj Rotana opening early 2008 • The Palm Jumeirah opening 2008 • W Dubai Festival City opening end 2008 • Kerzner International Atlantis, The Palm - opening end 2008 • Hotel Missoni Dubai, The Palm - opening late 2008 • Conrad Dubai - opening 2008 • Kempinski Palm Jumeirah Residence - opening 2008 • Movenpick Laguna Tower Dubai - opening 2008 • Armani Hotel Dubai, Burj Dubai - opening 2008 • Palazzo Versace Resort Dubai - opening 2008 • The Palm Trump International Hotel and Tower - opening 2008 • The Fairmont Palm Resort & Hotel - opening 2008 • Ritz-Carlton Dubai, International Financial Centre - opening 2008 • Crowne Plaza Dubai Festival City - opening 2008
• InterContinental Dubai Festival City - opening 2008 • Hilton Dubai Jumeirah Beach Residence - opening early 2008 • Hilton Dubai Beach Club opening late 2008 • Four Seasons Hotel Dubai Festival City - opening 2009 • Taj Exotica Resort & Spa and The Grandeur Residences, Palm Jumeirah Crescent, Dubai - opening 2009 • The Emerald Palace Kempinski, The Palm opening 2009 United Arab Emirates • Express by Holiday Inn Knowledge Village opening 2007
• Shangri-la Hotel Qaryat Al Beri - opening 2007 • JAL Fujairah Resort & Spa opening 2007 • Khalidiya Palace Rotana Resort - opening mid 2008 • Park Rotana Hotel & Suites opening mid 2008 • Conrad Abu Dhabi - opening late 2009 • The Fairmont Abu Dhabi Resort & Villas - opening 2009 • Cove Rotana Resort & Spa, Ras Al Khaimah – opening early 2008 • Hilton Ras Al Khaimah Resort & Spa - opening late 2008
OTHER GLOBAL HOTELS Khartoum Khartoum Rotana Hotel – opening end 2008
London - England The Jumeirah Hotel at Beetham Tower – opening in 2011
Bermuda Jumeirah Southlands Resort opening mid 2008
Shanghai – China HanTang Jumeirah Shanghai – opening mid 2008
Phuket - Thailand Jumeirah Phuket Private Island Resort – opening late 2008
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SPATRAVELNEWS
To spa or not to spa By Jan D. Freitag, Vice President, Smith Travel Research Spas are the ‘in’ amenity. Few new high-end hotels are built without an extensive spa area and owners of existing hotels are contemplating the costs and benefits of offering an additional or newly renovated spa to their guests.
Disposable income levels are increasing, while at the same time the need to get away and rejuvenate increases. Offering guests a spa seems to be the answer to allow hotel guests this refuge, while being able to charge for the extra services offered. Smith Travel Research conducted a telephone survey to establish if high-end hotels offer a spa or not. We then compared similar hotels with and without a spa against each other. The majority of hotels that reported the existence of a spa to us are located in “Resort” locations (54%). This is followed by hotels in “Urban” and “Suburban” locations. Hotels in “Airport” location and near “Highways” reported virtually no spas (1% and 2% respectively). Close to half of the hotels that offer spas have 500 or more rooms (49%). As the room count declines, so does the availability of spas. 110
Again, we do not find this surprising as the extensive space and staff requirements of spas are probably easier justified in a larger environment. We then took a closer look at the occupancy and rate of luxury chainscale hotels and destination resorts. Two clear trends emerge when charting the data over time. Chart 1 shows that the two luxury hotel subgroups “with spa” and “without spa” observe virtually the same occupancy when charting the twelve month moving average (chart 1). During the twelve months ending on January of 2007 the occupancy we reported in hotels that offer a spa was 71.3%, where for hotels without spa services the occupancy was 71.5%. This probably indicates that the two hotel subgroups are fairly comparable when it comes to attracting guests and that they are competitive. However, when
charting the ADR over time an interesting phenomenon becomes apparent; the luxury hotels with spa offerings command a significant price premium (chart 2). Over the last year alone, that price premium increased by $6 or 10% so that luxury hotels offering spas now charge an ADR of $317 compared to the ADR of hotels without spas which was only $250. Even more pronounced is the difference in ADR when comparing Destination Resorts and differentiating those with a spa from those without spas. While the occupancy behaves similarly over time (not shown here), the ADR premium is a stunning $84 in January of 2005 and a similarly high $79 in January of 2007 (chart 3). Overall, a clear rate premium can be detected in hotels that offer spa services. But does a more expensive hotel offer a spa as an additional amenity to justify its
higher rates, or is the existence of the spa cause for the higher rate? Clearly the cause and effect relationship demands more research. Jim Kong; MMH candidate and Mary Tabacchi, professor at the School of Hotel Administration, Cornell University, assisted with the research for this article. www.smithtravelresearch.com Jim Kong; MMH candidate and Mary Tabacchi, professor at the School of Hotel Administration, Cornell University, assisted with the research for this article. Mark Lomanno, President of Smith Travel Research will be “On the Hot Seat! - Mega Trends & Challenges” on Day 2 of AHIC, Sunday 29th April. The plenary session will start at 9:40 am.
www.breakingtravelnews.com
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AIRLINETRAVELNEWS
Emirates chief flies high with lifetime award Maurice Flanagan is to receive a Lifetime Achievement Award for his contribution to the Middle East’s booming hospitality sector
VITAL STATISTICS Born: November 17, 1928 Marital status: married, with three children and five grandchildren School: Lymm grammar school
www.breakingtravelnews.com
Homes: Dubai and High Legh, Cheshire
University: Liverpool
Maurice Flanagan, President of Emirates Airlines
Flanagan, who moved to Emirates from British Airways 29 years ago, is being recognised with this prestigious award by AHIC’s advisory board. The group of 50 key industry leaders made their nominations recently online, giving Flanagan the most votes. The co-founder of the Dubai-based airline is acknowledged by the region’s aviation industry for steering its growth, with Emirates ballooning from scratch into a global airline in just 22 years under Flanagan’s leadership. As a Lifetime Achievement Award winner Flanagan joins a ‘Hall of Fame’ that includes HRH Prince Al Waleed bin Talal bin Abdulaziz Al Saud, CEO of Saudi Arabia’s Kingdom Holding Company (2005)
First job: RAF navigator (during national service), then graduate trainee at BOAC in 1953.
and His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE vice president and prime minister and ruler of Dubai (2006). “The conference theme, Global Aspirations, certainly reflects well with the critical role Flanagan has played in developing Emirates into a truly global brand and business. He has shown remarkable vision and leadership in creating a company that has set the benchmark for others,” says organiser Jonathan Worsley. Flanagan moved to Dubai in 1978, where he ran Dnata, today the second largest of the Emirates Group companies. Seven years later, in October 1985, the government of Dubai threw him a once-in-a-
lifetime challenge to play a key role in the creation of a new airline, and he became managing director of Emirates from its launch. Under Flanagan’s two decade stewardship, Emirates has gone from two aircraft serving three destinations in India and Pakistan to a 90-plus fleet flying passengers and cargo to 83 destinations in 57 countries around the world and the network is expanding constantly. Nearly 550 flights fly out of Dubai per week covering five continents. Flanagan now supports a number of global and regional industry bodies and was recently elected to chair the newly-formed Middle East chapter of the World Travel & Tourism Council (WTTC). Maurice Flanagan will be
presented with the 2007 Lifetime Achievement Award by HH Sheikh Ahmed Bin Saeed Al Maktoum, Chairman of Emirates Airlines at 1:00 pm www.emirates.com
Maurice Flanagan will be presented with the 2007 Lifetime Achievement Award by HH Sheikh Ahmed Bin Saeed Al Maktoum, Chairman of Emirates Airlines at 1:00 pm, Sunday 29th April
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There are few places in China were you can combine golf, spa treatments and a resort stay all in one. Yet Fuchun Resort around 250 kilometres south-west of Shanghai is one of these places. Here it is all about luxury escapism. The property has invested in tai chi and yoga classes, a golf course, tennis courts, a swimming pool, jogging
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HOTELTRAVELNEWS As part of its strategy to
InterConti touts green credentials
become a pure-play hotel company, InterContinental Hotels and Resorts (IHG) recently sold off the majority of its European assets, returning the proceeds to its shareholders. Its focus is now geared towards hotel management, franchising and building the IHG brand globally through targeted growth.
Richard Hartman, InterContinental Hotels and Resorts Managing Director of Europe, Middle East and Africa
Richard Hartman, Managing Director of Europe, Middle East and Africa, believes the group is on track to add 50-60,000 rooms to its portfolio by the end of 2008. He tells BTN how this can be achieved, whilst emphasising a triple bottom line approach: BTN: How does IHG develop hotels responsibly? Hartman: Last year we employed our first SVP Corporate Services and Corporate Responsibility, David Jerome, who is spearheading our activity in this area We have also recently launched a new model Holiday Inn that is more cost efficient to both build and run offerings savings of some 30 percent and using fewer materials and thus having less of an impact on the environment both at building stage and the ongoing operation of the hotel.
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BTN: You worked as CEO of IHG’s Asia operation and now Europe and the Middle East -- what challenges have you seen for this region? Hartman: Destinations such as Qatar are stepping up and making their mark on the global stage and InterConti is investing in cities including Doha and is committed to supporting them in their progression. Emerging markets include Kuwait and KSA, where IHG already has significant presence but is also increasing its room capacity throughout the next few years as confidence in the destinations grow. There is a need for a wide variety of accommodation options for an increasingly discerning traveller. The emergence of globally recognised regional airlines such as Emirates has also boosted the tourism industry for the MENA region. The accessibility of destinations here is
at an all time high. Equally the entrance of low-cost air carrier brands has brought with it a new type of visitor in both the leisure and business travel sectors. The main challenge in the MENA region, which reflects a global trend, is one relating to employment. BTN: You've overseen the transition of over 100 owned or leased hotels to management and franchise contracts. How has this process gone for IHG? Hartman: Our focus now is building our brands and continuing to have the most robust system delivery platform in the industry. We have researched the key elements of a world-class franchise business proposition and have built this into our investor offering. When you run a franchise model the key way to build your business is by growth and we have stated our target to add 50-60,000 rooms to our estate
by the end of 2008 – I am glad to say we are on track to do this and our growth is matched by our customers’ confidence and belief in our brands. www.ichotelsgroup.com
Richard Hartman will be participating in the “How to Develop Responsibly,” session 14 at 11.30 on Monday, 30th April.
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Golden Tulip looks to double portfolio After recently notching up its fifth hotel in Oman with the Golden Tulip Resort Dibba, the Dutch and Swiss-based hospitality group is looking for more growth in the region.
The Dutch and Swiss-based brand is now seeking to nearly double its portfolio from 31 hotels to 50 by 2010. It already has 17 hotels in Egypt, Jordan, Oman, Saudi Arabia, Tunisia and the United Arab Emirates. Breaking Travel News spoke to Golden Tulip’s Amine E. Moukarzel, Managing Director for the MEA region on the challenges the group faces:
must appreciate the operator role and freedom to manage. Yet, the operator must ensure that the return on investment is met maintaining standards of the property, respecting the industry norms and have an open dialogue and relationship. The operator must give such a platform of trust and open communication and respect to the owners.
BTN: How does the ownershipoperator relationship need to evolve? Moukarzel: The relationship needs to be enhanced by having a mutual understanding of each role. The owner who has invested in his property expecting the return on his investment
BTN: National, regional or international hotel brands, what works best? Moukarzel: Each hotel brand has its own rationale and provides its offering to a local marketplace. National hotel brands remain the least exposed internationally but still have some loyal customers and
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in general they are family hotels that relate to family ownership. The regional hotel companies provide a stronger platform to hotels in their operation. However, these executives have inherited their knowledge and experience from international hotel brands and are experienced to ensure that their knowledge is shared and passed on. The offering of international hotel brands must improve -- they should learn more from regional hotel companies and get closer to their own community where they serve and operate. BTN: What are the main challenges for hotel brands in the Middle East?
Golden Tulip’s Amine E. Moukarzela
Moukarzel: The main challenges relate to the return on invested capital and safe guarding employees. The hospitality industry has evolved pretty fast here and it is very difficult to keep great members of staff. Moreover, hotel owners must appreciate the role of the operator and the brand deliverables. www.goldentulip.com
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BREAKINGTRAVELNEWS “ We hope to appeal to the more discerning tourist - someone who wants to experience something new in surroundings that are unspoilt, but with all the modern day luxuries.” Selim El Zyr, CEO of Rotana Hotels
First Conrad for Abu Dhabi Hilton has signed a contract to manage the Conrad Abu Dhabi. This is the luxury brand’s first foray into the United Arab Emirates capital. Due to open in the fourth quarter of 2009, the hotel will become Hilton's fourth property in the city. Located on the Corniche and situated around a private lagoon, the tower is clad in curved glass. The striking hotel will open with 380 guest rooms, in addition to 80 serviced apartments. The Conrad hotel will have two fluted towers with five scenic lifts and be linked by the Pod restaurant, as well as a night spot that will have its own dedicated lift. This property is part of the £200 million Lagoon Club, which also includes a premium office building, 3,500 square metres of retail, parking for 1,800 cars, an expansive convention centre and health club and spa -- complete with a boardwalk promenade with waterside cafés and restaurants. The development also boasts a beach club, set on a white sandy beach.
Shangri-La debuts in UAE capital
Angsana Beach Villa
Due to open in the second quarter of this year, this resort will include the first Shangri-La Hotel in Abu Dhabi. The 21-acre development includes 214 luxurious rooms and suites, all with balconies, as well as seven villas, each with its own theme. Phase one includes the five-star luxury ShangriLa Hotel, seven villas, meeting and conference facilities, and food and beverage outlets. Phase two encompasses Shangri-La’s signature spa, CHI, the Shangri-la Residence and a souk.
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A first for Asia’s Angsana The Middle East is also getting its first resort, spa and residences to be operated by Angsana Resorts & Spa –--an affiliate brand of the award-winning Banyan Tree Hotels and Resorts chain. The property is part of a £55 million eco-spa resort in Abu Dhabi’s Eastern Mangroves district which will be operational within three years. The development will include a five-star resort and spa with 100 rooms, a 50-berth marina, as well as 18 stilted water villas. The resort is just a ten minute drive from Abu Dhabi International Airport and 15 minutes from the centre of Abu Dhabi city.
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BREAKINGTRAVELNEWS
LANDMARK DEVELOPMENTS Bridgeway at Zayed Sports City This urban destination is adjacent to the UAE’s largest sports stadium -- host to major international events. Clearly visible from Airport Road and overlooking public gardens, ‘Bridgeway at Zayed Sports City’ includes a 306 room, 11-storey, five-star hotel, serviced & residential apartments and shopping complex. The hotel includes a signature suspended oyster restaurant with 360 degree views of Abu Dhabi. Due for completion in 2009, the complex is designed as a peaceful city retreat.
The Emirates Pearl This contemporary five-star coastal landmark comprises a hotel and serviced apartments, including an iconic 240 metrehigh tower. It is being built at a cost of £68 million on the capital’s Khalidiya Coast, opposite the Emirates Palace Hotel. The resort centres around a 47-storey tower designed in the new generation podium style. The tower houses 352 spacious rooms and suites and 104 luxury furnished apartments, all with balconies and Gulf views. The tower sits on a 22 metre high, five story podium which features a 20-metre high atrium with five restaurants, service centres, offices, a gym, hair salon, spa, meeting rooms, business centre and shops.
ABU DHABI World's Leading New Destination
Grand Corniche Hotel This will be an iconic, five-star downtown landmark designed to cater to business and leisure travellers. To be made entirely of glass, the sleek tower is designed to reflect Abu Dhabi’s maritime history and is reminiscent of a stately racing dhow, the traditional Arab sailing vessel. The 35-storey hotel will have 349 rooms, 90 suites, 144 service apartments, four restaurants, including a rooftop dining outlet, a café, lobby bar, two pool bars, two swimming pools, a gymnasium, and spa, as well as meeting facilities for 1,000 guests.
Abu Dhabi Creek Business Resort A major five-star beachfront business resort is currently being developed on Abu Dhabi Creek, separating the island city from the mainland. To be built at a cost of £110 million, the nine-storey tower hotel will have 369 guest rooms and conference facilities. The resort, which is due to open in the third quarter of 2008, will deliver a striking backdrop to the rejuvenated Creek beachfront vista when viewed from Maqta Bridge – the main gateway to the capital city. www.breakingtravelnews.com
The Quay One of the Middle East’s largest urban redevelopment projects, this will be a world-class tourism, residential and commercial shoreline hub. Only minutes from Abu Dhabi’s business centre, The Quay will have a 620 room five-star hotel and a new lifestyle retail centre housing the emirate’s first aquarium. A 60-berth active marina will be central to a public promenade which will be animated by waterfront entertainment and a food precinct with a range of fashionable, harbour-view cafes and restaurants.
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BREAKINGTRAVELNEWS
UK’s Oracle Group learns from Middle East
British developer Oracle Group is stepping up its presence in mixed-use property regeneration having spent $400 million on land in the past year, as part of a development programme with an estimated completion value of $3.5 billion. 118
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the Middle East for hospitality and a phenomenal demand for international brands. Building on our experience and involvement in developing hotels in the UK, we see the AHIC as an excellent opportunity to meet like minded groups, share ideas, and learn new ways of doing business as well as build contacts in this vital market. BTN: What are your thoughts on some of the developments in the Middle East? Flay: Given that architects and developers have less restrictions in the Middle East, such as height, they are able to design remarkable buildings. In order to do so, developers employ modern methods of construction that we in the UK can learn from. Middle Eastern developers also ensure a high quality interior specification across their portfolio, while some developers in the UK try to cut costs with sub-standard appliances and sanitary ware. BTN: How are international developers and investors who are investing in the UK affecting the market? Flay: They are having a positive effect on the UK market. In particular the London market is really buzzing with luxury properties in areas like Mayfair and Knightsbridge really in demand. I think international developers have also really raised the bar with some of the developments they have brought to the UK and have set a challenge to UK industry that it must continue to improve.
Oracle has bought London sites in Docklands, Brentford and Greenwich. It already has a number of hotel sites including three and four-star properties and land for a five-star resort in the Dominican Republic and a Safari Park in South Africa with potential for further development. The London-based group is still on the look out for residential developments, commercial and retail www.breakingtravelnews.com
investments, as well as opportunistic land acquisitions and sales. Breaking Travel News spoke to Darryl Flay, Managing Director of Oracle Homes, one of the group’s subsidiaries on what he expects to get out of his first AHIC conference: BTN: What can developers gain from attending AHIC? Flay: There is an enormous appetite in
BTN: In what ways are the challenges in property development in the Middle East the same and different from those in the UK? Flay: The property sector in the Middle East is in its growth phase while we operate in a mature market in the UK. Land is more affordable and more available in the Middle East while this remains the largest challenge in the
UK. Similarly, the planning process in the Middle East is less structured and regulated than the UK. Ultimately, the challenges in both countries are the same -- to deliver a quality product to the community that fulfils the need of our customers. BTN: As a residential-led developer, what opportunities do you see in the hospitality industry? Flay: The hospitality industry is already a very big part of our business. Unlike other residential-led developers, we pride ourselves on having expertise across all aspects of the regeneration equation including commercial, residential and mixed used ventures. We are ourselves currently working on a mixed used development in Canary Wharf in London. The site will include a hotel, alongside residential units, shops and commercial space. BTN: Which regions are you looking to develop into and why? Flay: We believe that the US is at the bottom of a property cycle, so we are looking at opportunistic developments here. We are not looking at sites in the Middle East, but we believe there is a strong consumer market for our product in the Middle East. BTN: Mixed use development is big in Dubai and the Middle East. Does property the UK have a long way to go in this arena? Flay: In the UK, the High Street is 'King' and mixed use development has a long way to go. Although councils often have a requirement for commercial space within a residential development, it is usually a bare minimum. However, things are changing in the UK -- retailers are now announcing plans to build houses to make new store developments viable, and many developers are incorporating artwork into their schemes. www.oracle-group.com
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AIRLINETRAVELNEWS
Etihad’s performance reaches new heights
Etihad Airways has already carried over a million passengers in the first three months of 2007, a staggering increase of 176 percent over the same period last year.
The Abu Dhabi-based carrier is going from strength-to-strength after recently winning two accolades at the Pan Arab Web Awards for its website -- one for "Best Online Strategy" and the other for "Best International Standards." Ten additional aircrafts will join its ranks in 2007, bringing its fleet size to 31 by the end of the year, while new services will be rolled out to Kochi and Thiruvananthapuram in India, as well as Dublin, and Milan. Breaking Travel News spoke to Geert Boven, Executive Vice President, Sales on the airline’s expanding network: BTN: What can we expect from Etihad in terms of route enhancements? Boven: Basically our new schedule for summer 2007 is all about connectivity and therefore you need an increase in www.breakingtravelnews.com
frequencies to the major cities in the world. We are having a total capacity increase of 18 percent this summer. We are looking at double daily frequency to London Heathrow. We are looking at dailies to Paris and we hope to get double daily frequencies to Frankfurt by the end of this year and at the start of the winter schedule.
BTN: Tell me about your fleet expansion? We have a very young fleet. The average age of our planes is 2.1 years so that is very young. It is also a very young fleet in terms of engines. We are getting another ten aircraft this year -- all Airbus aircraft -- four 240660s, the other six are 330's.
BTN: What do these increases do for you in those markets? Boven: It is very important to have the frequencies because then people can explore our product and services and you can establish a very good position in the local market. Particularly in Germany we are looking forward to having our brand new aircraft on these routes.
BTN: What can we see in the future from Etihad? We have a very well-regarded and recent entertainment programme. We have superb service on-board in terms of Dining-on-Demand in the first class cabin. And also we have introduced another new first, a loyalty, frequentflyer programme, Etihad Guest. This has been very well received so far. It is unique because you are able to buy seats, with no black out periods which
is very important -- if there is a seat on the 23rd December and you want to go home, you can go home with us. www.etihadairways.com
Etihad Airways is a gold sponsor of this year’s Arabian Hotel Investment Conference. The airline has been awarded the titles of the World's Leading New Airline in 2004, 2005 and 2006, and the World's Leading Flat-Bed Seat in 2006 by the World Travel Awards.
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BREAKINGTRAVELNEWS
Arabian Travel Market ranks on global circuit Mark Walsh, Group Exhibition Director for Reed Travel Exhibitions
Back in 1994 Arabian Travel Market (ATM) had a paltry 300 stands, but that was 13 years ago. A phenomenal 1,750 companies exhibited last year, and this is expected to grow by 12 percent this year.
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The show has also come of age, evolving from a regional to an international show, ranking alongside established industry events around the globe. Breaking Travel News sat down with Mark Walsh, Group Exhibition Director for Reed Travel Exhibitions -- the company who organises the show to find out more about what we can expect from this year’s show: BTN: In what ways is ATM different than last year? Walsh: One of the key changes we have is to create a dedicated tourism development pavilion, which will feature all the spectacular projects being built across the region, displayed in one place. For the first time there will be a dedicated Travel Technology area in response to increased demand from visitors. All the latest travel gadgets as well as software developers for the sector will be in this area. BTN: Why have you changed some aspects of ATM? Walsh: Every year we review the show, listen carefully to exhibitor and visitor feedback and try to finetune the event so it delivers better results for both exhibitors and visitors. This year is no different and we are confident the changes we have made will be well received. BTN: Which new companies and countries have signed up this year?
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Walsh: This year’s edition will have 114 first-time exhibitors, including destination management companies, Asian and European travel technology specialists, African and Asian health resorts and spas as well as travel and tour operators. Croatia, Macau, Nigeria, Palestine, Swaziland, Taiwan and Zimbabwe are destinations that will be at the show for the first time, while participants from China and Peru will make their debut at the event. BTN: What are some of the trends that are going to be reflected at ATM? Walsh: The ATM Seminar programme is carefully put together and the topics that will be addressed at this year’s event reflect some of the important trends in the industry. The titles of some of the seminars at ATM 2007 include Country As A Brand - the ultimate marketing challenge; Engaging the National Psyche for Delivery; Service Recovery; The "Budget" Hotel market and the challenges and benefits of doing business in the Middle East; The new trend of cruising and cruises; Sports and Tourism - A winning Team; and 10 years of Travel E-commerce. BTN: How has ATM evolved since its inception? Walsh: Over the years, ATM has introduced many features such as expanded hosted buyer, hosted media and seminar programmes and even a pre-event exhibitor workshop aimed at assisting new clients to get the most out of the
event. The growth has been spectacular and we expect this will continue, mirroring the development of the regional industry. BTN: Real estate and property formed a big part of ATM last year. However, ATM is supposed to be a travel show. How have things changed this year? Walsh: This was a concern shared with Reed Travel Exhibitions by some exhibitors, which has been addressed by us. Every year we conduct research at the show with exhibitors and visitors to ensure we are responsive to their needs. This year, we have introduced a dedicated area for tourism developments but will restrict participation to projects that are specifically related to the travel and tourism industry. Emerging tourism developments are integral to the show and reflect rising demand and the industry’s seemingly endless need for new destinations. Visitors have told us that it is important for them to be updated on the latest developments so that they can better plan their business requirements and opportunities going forward. BTN: There were concerns among the non-Middle East stands that they were not getting enough traffic last year - how have you changed things? Walsh: After listening to both exhibitors and visitors we have decided to have the international arenas at the core of the show with
the GCC and UAE arenas flanking them. This will ensure all areas of the exhibition will receive a good flow of visitors. Entry to the show will be limited to the entrance through Hall 1 (Za’abeel entrance) and from both sides of the main concourse. BTN: What is the best way to make the most of a visit to ATM? Walsh: The Arabian Travel Market website has some great tools for visitors. It provides great facilities for both visitors and exhibitors to schedule and even change meeting times, if needed, with relevant target audiences. This will help exhibitors maximise the returns from their investment in the show. For visitors, getting to the venue early will help in beating traffic, as well as getting enough time to meet with exhibitors. The ATM pocket guides will also help them in locating the exhibitors they want to meet.
Arabian Travel Market runs from 1st – 4th May at the Dubai International Convention and Exhibition Centre. For more information log on to: www.arabiantravel market.com
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HOTELTRAVELNEWS
Emaar rolls out haute couture hotels
Robert Riley, CEO, Emaar Hotels & Resorts
Emaar Hotels & Resorts has strengthened the core management team at its London headquarters to steer the on-schedule completion of its Armani Hotels. Emaar is looking to complete four luxury Giorgio Armani-designed properties by 2011 in key international cities. The hospitality subsidiary of global real estate giant Emaar Properties is also keen to identify opportunities for further international expansion. Breaking Travel News caught up with their CEO, Robert Riley to discuss what it takes to roll out a brand new luxury hotel brand. Welf Ebeling, COO of The Leading Hotels of the World also contributed to this report. BTN: What do you see as the main challenges when building an exclusive global hospitality brand? RILEY: The primary challenge is always about attracting the right people. That begins at the corporate level right through to the heart of the hotels. Striking the right balance between defining and communicating the brand and inculcating the brand principles in the folks who live it in the hotels is crucial. BTN: When does an independent brand become too corporate and loose its exclusive edge? RILEY: In this world of mass affluence, the true measure of luxury is exclusivity. Exclusivity does not easily go with brand prototypes that are simultaneously rolled out globally. Exclusivity devolves from the unswerving commitment of the people throughout the organisation. www.breakingtravelnews.com
BTN: How does growth of a hotel brand globally affect its claim to exclusivity? RILEY: Continuous cultivation throughout an organization of the enthusiastic passion for the guests’ personal experiences would prevent growth from diluting exclusivity. BTN: How do small independent luxury brands compete and interact in the marketplace with global multi-branded companies? RILEY: On the one hand effective communication with the guest, whether in the hotel or not, creates unmatched loyalty. My colleague on the panel, Welf Ebeling of Leading Hotels of the World, offers a very attractive option for small luxury brands to establish global presence and awareness. BTN: What is the luxury customer looking for? RILEY: Independent luxury hotels that connect with their customers, motivate their people and are in touch with their location are ideally positioned to offer the personalized authentic experience that today’s discerning traveller seeks.
BTN: Can this be done profitably enough to compete effectively for private equity funding? RILEY: The luxury hotel market is out performing all other segments. Those independent brands who deliver real exclusivity will attract adequate capital, either from institutions, private individuals or through public and private funding. BTN: What does “lifestyle” in the hotel context mean today? RILEY: I think “lifestyle hotel” means that the style of facilities and services fulfill a guest’s self image or aspirations. Just as Caesar Ritz did a hundred years ago we must know our customer and be passionate about doing that to succeed.
“Just as Caesar Ritz did a hundred years ago we must know our customer and be passionate about doing that to succeed” Robert Riley, CEO, Emaar Hotels and Resorts
www.emaar.com and www.lhw.com Robert Riley, CEO of Emaar Hotels & Resorts and Welf J Ebeling, COO of The Leading Hotels of the World will be taking part in the “The Future of Independent Luxury Lifestyle Hotels in a Consolidating Environment,” session 5 on the second day of AHIC, Sunday 29th April at 11:30 am.
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BREAKINGTRAVELNEWS
Are Middle East markets showing signs of maturity? Bernard Forster, Director, HVS International The 2007 edition of HVS International’s report on Trends and Opportunities for Hotels in the Middle East highlights a tale of two regions. The majority of the hotel markets enjoyed strong performance; however, instability in some countries led to some markets recording decreases in occupancy and average rates.
Commenting on the results, coauthor Hadrien Pujol, an associate director of HVS, noted that the Middle East remains the fastest growing region in terms of tourism arrivals over the last decade. However, growth in tourist arrivals slowed to 3.9 percent in 2006. In the meantime, public and private spending in mega projects and infrastructure-related work in an effort to diversify the region’s economy from its reliance on oil remains high. The region attracted approximately $43.3 billion of foreign direct investment in 2006. Bernard Forster, a director of HVS commented that while 2004 and 2005 witnessed huge growth for all tourism-related indices in the region, 2006 was as a step toward a more ‘mature’ market as the pace of growth is slowing. “Riyadh, Abu Dhabi, Muscat and Dubai are the clear winners in terms of RevPAR growth with all markets experiencing minimum RevPAR growth of approximately 20 percent. On the other hand, Beirut, Damascus, Amman and Kuwait City 126
witnessed declines in RevPAR for different reasons,” he noted. “Regionally hotel occupancy dropped by two percentage points in 2006, to 71 percent. While some markets were affected by the war in Lebanon this summer, the modest decline in occupancy in the other markets surveyed is attributable to continuing increases in average rate whereby price sensitive customers are displaced to alternative accommodation,” he explained. Hadrien Pujol added that “Average rate in the region increased by 11% to US$139. Increases in liquidity and disposable income from regional travellers and the continuing appreciation of the euro against the US dollar have had a beneficial impact, resulting in a RevPAR increase of nine percent to $98 and in GOPPAR to $92, which reflects a very impressive 10 percent increase. Hadrien Pujol noted that the development pipeline is no longer dominated by full service and luxury properties. Numerous
projects have been recently announced to develop networks of branded limited service hotels in the region. In the meantime, the increased prevalence of mixed-use projects is noticeable. These are often based on a shared ownership model, such as condominiums and hotel residences, while branded serviced apartment components are being added to full service hotels. The authors conservatively estimated some 82,000 rooms will enter the market over the next four years. “UAE accounts for nearly 50 percent of the new supply with Accor and InterContinental Hotels Group being the most prolific hotel operators in terms of new developments in the region”, Hadrien Pujol said. Such a level of new supply is likely to trigger a correction in some markets from 2008 onwards. Looking forward, the authors
Bernard Forster, Director, HVS International
envisage continually rising development costs and difficulties in attracting skilled labour, which will be somewhat circumvented by those investors and developers focusing on economy and extended stay products. Bernard Forster concluded that he remains optimistic and expects hotel performances to experience another good year in 2007, assuming no political upheaval in the region. www.hvs-intl.com Bernard Forster, Director, HVS International will be taking part in the “New Product Concepts and Brands Entering the Market” session 16 on the third day of AHIC, Monday 30th April at 11:30 am.
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Stability boosts investment in resilient Jordan Occupying the highest point in the city of Amman, the Crowne Plaza Amman has established itself as one of the capital city’s most popular hotels for leisure and business. This is one of the reasons that Breaking Travel News caught up with General Manager of the hotel, Oussama Massoud and to get a perspective on hotel investment from a real hotelier who initially joined the InterContinental Hotel group in 1977 as a front office cashier. Massoud gives us a Jordanian perspective: BTN: What are the main opportunities for investment in Amman? Massoud: Jordan fortunately holds a stable local and international political climate that ensures a good location to reside and conduct business, we are noticing a boost in tourist investments in all locations such as in the Dead Sea, Aqaba, Wadi Rum, as well as in the capital, Amman. Due to the relaxing of government policy to encourage foreign investment, which provides automatic
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residency, many companies have been relocating to Jordan for construction projects, as well as real estate. BTN: What new hotel developments are coming into the region? Massoud: The positive results and market conditions have shown certain stability and resiliency in the market, which seems to be quite inviting to investors either to develop their existing properties or to build new ones. Indeed this level of stability and profitability has encouraged our owners, Social Security Corporation, for example, to invest heavily in different locations such as the Dead Sea, where we will be launching two new properties, The Holiday Inn and Crowne Plaza Dead Sea Resorts, in 2008. BTN: How is the Crowne Plaza Amman leading the way?
Massoud: The location of the Crowne Plaza Amman has been the main factor that contributed to improving its performance. The hotel has an excellent location in town. It is close to Amman’s down-town and to shopping facilities. It is also conveniently located close to embassies and business centres. The hotel is considered as the first ‘chain’ property located nearest Queen Alia International Airport. There was also a shift in source markets in the past few months. We are hosting guests from as far as Singapore and Thailand for example. Indeed, this has resulted in attracting an interesting mix of guests, including corporate visitors and conference delegates. At the same time, the hotel has maintained its leisure attractions especially to Gulf visitors during the summer. Here again the location has played a central role being close to the main highway that leads to most
archaeological sites in the country. BTN: What is new at the Crowne Plaza Amman? Massoud: The hotel has recently announced the upgrade of high speed internet connectivity in all guest rooms, suites, Crowne Plaza Club Floor and public areas to be one of the fastest connections in Amman at four megabytes speed. In order to cater to all tastes the Crowne Plaza Amman launched its newest outlet which is the only Aleppo Restaurant in Amman. “Al Halaby” which is located on the top floor of the hotel with a bird’s eye view of Amman’s Seven Hills offers a variety of mouth-watering delicacies cooked by our experienced Syrian cooks. www.amman.crowneplaza.com
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