IN DETAIL: VIRTUAL BANKING
Power of Positivity
As we bid farewell to the Year of the Rat, Deniz Güven, CEO of Mox Bank, reveals his optimism for 2021 and discusses vision, values and community.
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ith more than 20 years in the banking industry, Deniz Güven, CEO of Mox Bank, has dedicated his career to creating exciting new products and services. Mox is the second bank he has built. With an aim to make Mox the bank with the highest heart share, it’s clear that innovation, growth and perseverance have shaped his journey and his mindset. To keep us inspired as we step into The Year of The Ox, Deniz is sharing his personal and professional advice for the new generation of leaders.
The world is changing rapidly, what do you think the rest of this year will bring? I’m pretty optimistic about 2021 and beyond. We’ve seen how the pandemic has shifted behaviours. The “new normal” is looking more like “it’ll never be normal”. But Hong Kong is known for resilience and I know we’ll persevere and adapt to overcome challenges.
What human qualities do you see as most important for our generation? Adaptability, communication and understanding. The past 12 months have shown us how important these qualities are. The ability to adapt can make or break an idea. On a business level, effective communication has the potential to inspire others, motivate a team and lead to results. On a personal level, it enables
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us to stay connected with our community, through hardships and success.
What’s one thing you’ve learnt that you’ll carry with you into the rest of 2021? As we navigate through 2021, we need to find ways to help the people around us. It’s been a difficult time globally, and we could all be a little more communicative and empathetic. I’m constantly working to understand people’s mental states and their individual needs, especially through these challenging times. In business and in life, there’s no reason why we can’t help people along the way.
What are five of your top tips for people starting their own business or looking to stay inspired at work? 1. Know your passion No matter what industry you’re in, being motivated is key. Your profession may change but passion is what drives you forward and keeps you going. 2. Be open to change We’ve seen how quickly humans can adapt over the last year. It’s one of our biggest strengths. 3. Be customer-centric In business, you have to think about your customer’s
