OUR
Voice
OUR
RICHARD TUPLIN
Chief Development Officer at Broker Network
CHARITIES ANNOUNCED
EXTRA
Read about what our Members and Partners have been up to in the press
Read more about our top three charities that we will be supporting throughout 2019
ONE TO
h c t a W
BIBA 2019 ies! ewkeb Wehellolctoosomme neew facN es at Bro r Network Say
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MENTAL HEALTH
WARRIORS
Your Mental Health Warriors are here for you A little while ago, we asked you to fill in an anonymous survey to let us know how what you wanted us to focus on as Mental Health Warriors. We received a fantastic response – thank you to everyone who took part. We have used your survey results to shape our official Mental Health Warriors pledge. This is in addition to the practical stuff like making the sickness policy easy to access, and finding ways in which we can enable you to get in touch with us discreetly, which we’re looking into.
We pledge to… Listen without judgement and with sensitivity Provide you with resources that you require Put Broker Network’s resources to good use wherever we can Assist in getting you the appropriate help Provide training for your line managers Promote a culture of acceptance and understanding Promote awareness of what mental health is (and isn’t)
READY TO TALK?
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Colette
Nic
Jess
Alexa
Phil
01423 877835
01423 554163
07484916586
07483 929046
01423 877860
colette.hewlett@ brokernetwork.co.uk
nicolette.burgess@ brokernetwork.co.uk
jess.lee@ brokernetwork.co.uk
alexa.owen@ brokernetwork.co.uk
philip.walker@ brokernetwork.co.uk
Remember: We are not here to counsel or provide advice, merely as a friendly ear in your time of need. OUR Voice
Contents 05
H e l l o from Des O'C onnor
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Ou r 2 019 char it ies
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Internal communicat ions 2019
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G re at P lace t o Wor k
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On e t o w at ch: BIBA 2019
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60 Seconds w it h Richard Tupl in
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H e ard it t hrough t he gr apevine
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We l c ome new bies
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E x tra ! Ext r a!
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Se t your lear ning goals for 2019
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Hi all,
Welcome to the first edition of Our Voice for 2019 As I said at the Pavilions during our Live@Home communications event, I want to continue improving our working environment and ensure that we do lots of little (but important!) things that make your life easier. We started off as we mean to go on with the revival of the Tuck Shop, and we listened to you on our festive opening hours to make Christmas Eve a half day across the business. Next on the list is the reintroduction of a social budget for each team to use every quarter. Whether it’s going out for lunch, a few pints after work (Guinness for me please), or a crazy golf challenge, how you spend the funds is entirely up to you. The only stipulation is that the funds don’t roll over to the next quarter as we want to make sure that we’re getting together throughout the year. Speaking of socialising, I’m looking forward to seeing lots of you at the Quiz on 27th March – over 100 of you have already RSVP’d to say you’ll be there which is fantastic to see. Personally, I’m crossing my fingers that we get a round on the intricacies of Gaelic Football… It’s been about six weeks since the announcement that I’d stepped up as CEO and I’m incredibly grateful for the support I’ve had from all of you as I’ve settled into the role. During that time I’ve been having one to one meetings with people from all areas and levels of the business so that I can fully understand how everything works. I’m so thankful to each of those individuals – firstly, thanks for turning up! And secondly, thank you for your honest feedback. I promise you that I’m listening and I’m going to use your ideas to make improvements that will make a difference across the board. We’re off to a flying start already in 2019, and as ever I’ll need the support of each and every one of you to continue to live up to the outstanding reputation that we have built for ourselves in the marketplace. A huge thank you in advance for all of your ongoing hard work. It’s going to be a vintage year. Yours,
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Our 2019
Charities
Every year we do some amazing charity work and last year we raised an incredible £13,525. We know that together we can make a difference again and go even further in 2019, raising even more funds for those in need.
We wanted you to be involved in the decision this year and that’s why we asked you to nominate causes that you thought we should support. Thank you to everyone who suggested a charity and to all of you who voted for the charitable organisations you felt we should back – we had a brilliant response for both! The votes are in! We’re pleased to say that our 2019 chosen charities for are:
GREAT PLACE TO WORK
committee
Cancer Research UK pioneers life-saving research to bring forward the day when all cancers are cured. Click Here to learn more
The mental health charity provides advice and support to empower anyone experiencing a mental health problem. It also campaigns to improve services, raise awareness and promote understanding. Click Here to learn more
Martin House provides family-led care for children and young people with a life-limiting condition, supporting families from across West, North and East Yorkshire, both at their hospice in Wetherby and in the community.
Click Here to learn more
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Internal Communications 2019 Socialise
Socialise
Socialise
QUIZ NIGHT Pannal Golf Club OUR
PIZZA NIGHT The Foundry Project OUR
CHRISTMAS PARTY Rudding Park OUR
27th March | 6pm-10pm
4th September | 6pm-10pm
19th December | 7pm-1am
LET'S
LET'S
Talk
LET'S
Remember, you'll also he ar from Des w hen we get together fo r a quick ca tch up at our Le t's Talk sess ions every othe r month.
LET'S
Pavilions of Harrogate 4th September | 2pm-5pm A chance to hear an update on the company as we bring you one big Let’s Talk event.
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Your Great Place to Work team are ready to make a difference in 2019 The GPTW team have got off to a flying start in 2019 with a kick off meeting which included members of the Exec Team. They have pledged to support the group in truly making a difference to your working life and environment throughout the year. Watch this space for lots of announcements!
YOUR GREAT PLACE TO WORK TEAM ARE:
Simon Coletta
Danielle Speechley
Philip Walker
Vicky Atkinson
BETH ASH NICOLETTE BURGESS
COMMUNICATIONS DIRECTOR Nicolette Burgess COMMUNICATIONS &&EVENTS COMMUNICATIONS EVENTS
Alexa Owen
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Migs Ward
Jess Lee
Beth Woolveridge
Colette Hewlett
LOVE ME: Helping to keep you fit and healthy 6kg
RUNNING CLUB
Gym Membership Do you live in Harrogate and want to get your new year off to a healthy start? Harrogate Sports and Fitness Centre are offering BN staff a choice of two fabulous deals: •
•
Three months use of the gym for only £69 (normally £144) Three free Fridays – grab one of the vouchers in the kitchen area to enjoy the use of all the gym’s facilities for free every Friday.
FOOD BANK FRIDAYS
If you are feeling fit and want to work up an appetite for lunch then why not join Pam Lund on her Monday running club. Meet Pam in reception at 12.30pm every Monday for a 30-minute running workout.
Thanks to all of you who have begun contributing already we've collected loads of goodies which have been gratefully received by local charities. If you're on a health kick why not pop those sugary treats into the boxes in both kitchens?
(Please note, this offer can only be used three times)
LOVE ME: RELAX AND UNWIND AT RUDDING PARK We’re happy to say we’ve teamed up with Rudding Park again this year to bring you some fabulous discounts. Click here to visit their website to book your experience and enjoy...
10% off when booking Private Events at Rudding House
18 holes of golf plus basket of range balls
20% off Spa Days and Roof Top Spa Experiences
20% off food at Clocktower
20% off food at Horto Restaurant
(excluding Public Events at Christmas, New Year, Valentines, Mother’s Day and Easter) Call 01423 844884
£20 per player - valid Monday to Friday, October to February £25 per player - valid Monday to Friday, March to September
Valid Tuesday to Thursday Book online using promotion code LOCBUS20%
Book online adding LBSD18 to the special requirements box Valid for lunch and dinner Monday to Thursday
Book online adding LBSD18 to the special requirements box Valid for dinner Wednesday and Thursday
Pre-booking is essential. Remember to quote Broker Network when booking.
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ONE TO WATCH: BIBA 2019
The biggest broking event of the calendar year takes place on 15th-16th May at Manchester Central. Take a look at how we’re making our presence this year bigger and better than ever…
As those of you who have been part of the Broker Network family for a while will know, we try to up our game every year to make our stand the talk of the town. In 2018 our BDMs and Communications & Events team were so successful at generating interest, we were actually told off by the organisers for spilling over and taking up too much space due to our stand’s popularity! This year, we want to go one step further again and with last year’s comments from the organisers in mind, we feel that we’ve outgrown our current space and it’s time to move into an even more prominent position. The large central stand spaces would usually be out of our budget, but as Broker Network, BN Partners and Compass are all part of the Bravo Group it made sense to combine our costs by sharing the space. We’re splitting it into two completely separate stands, which sit back to back. This is fantastically positive for us in terms of positioning as it will allow us to take centre stage and sit right alongside the likes of Allianz, RSA and Ageas. Our new stand number is E25, and you can see where we’re based on the floor plan opposite. We will of course keep you updated on the Broker Network’s stand theme and designs as they take shape over the coming months; as well as how the Compass stand will look and feel. Please do support us as you always do by mentioning BIBA in your conversations with Members and Partners, and encouraging them to pay us a visit – it really does make a big impact on our footfall.
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We’ll be doing lots on Twitter and LinkedIn before, during and after the event – follow the hashtag #BNatBIBA to keep your finger on the pulse!
To view the map of all the exhibitors click here
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60 SECS
60 SECONDS WITH...
See if you can seperate fact from fiction about the newest member of Exco... True or false? •
He started off professional life in the old apprenticeship YTS scheme, filing and emptying bins* He has a twin*
•
•
He was once filmed running across a bridge in Amsterdam dressed as a banana… with his friends, all dressed as BananaMan, chasing after him. Sadly the footage no longer exists…*
Quickfire round What made you want to join the Network? I’ve been an independent broker all of my life; even working in the corporate arena for the last few years, I’ve still felt like an independent broker. I’m hoping to add value with our Partners given my 20 years’ experience acquiring brokers, and having had my own business acquired – so I’ve seen both sides of the coin.
RICHARD TUPLIN
Born in Mexico and having lived in South Africa for a few years as a child, our Chief Development Officer Richard Tuplin has now settled down at the Home of Independent Broking after 26 years in the insurance industry.
What three things would you take with you to a desert island? My wife, our dog and an iPad. What was the first single you bought? Unbelievable by EMF. There are some guilty pleasures in my music collection though… such as Let it Go from Frozen! What can you not abide? Bad behaviour – I can’t stand it when people aren’t treated fairly. What’s your favourite book? I’m a big Ian Fleming fan for relaxing, but I like to study leadership styles and developing my own, so I’d say my favourite book is Spike by Renée Caryoll. When you’re not at the Network, where can we find you? Probably sat in McDonald’s service station… On a serious note, I’m always meeting people. Sometimes you meet people and that particular time it’s not obvious where they’re going to fit in your life, but it’s important to remember them and have left a positive impression on them. *All of these statements are true.
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ETHOS BROKERS: CONNECTED THINKING, INDEPENDENT GROWTH
Launching this quarter
Many of you will agree that Broker Network Partners wasn’t one of our finest branding moments. It has become confused and has little goodwill. It also limits our opportunities with the wider broking market, including Compass members. As it’s still a relatively young brand, the Communications team has worked with the Partners team to develop a new brand identity, and we’re now putting the finishing touches to our logo for Ethos Brokers, with the strapline ‘Connected thinking, independent growth’. The new logo is being shared with Partners this week and we’re hoping to show you more at the Let’s Talk session on 12th February with a full launch taking place late February, early March.
Brokers behind the wheel... A few of our BDMs will have their 15 minutes of fame in February when we launch our new partnership with Markerstudy. Because the three Markerstudy products that will go live to Members and Partners first are all motor themed, we’re playing on their quirky brand personality to run a video campaign that introduces the products. Derek Bradshaw, Simon Kerry and James McCarthy will each interrogate their counterparts at Markerstudy, with the action captured on the dashcam of a dual branded car. Members and Partners will then have the chance to win a motor-themed prize by guessing which landmark the car is obscuring at the end of the video. Keep a look out on OSCAR for behind the scenes footage and what we’re sure will be some hilarious outtakes!
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Grapevine... HEARD IT ON THE
Stay in the loop with our lowdown of the latest news from around the business.
CHRIS RECIEVES HIGH PRAISE Chris Ball has recieved some fantastic feedback from Paul Langford, Partner, Sharer Chapman, one of our Premier Members. Paul said:"I just wanted to express my sincere thanks to Chris Ball for his work he has provided to Sharer Chapman since we came on board as a Premier Member. He has always followed up on any request we have made and has made our relationship not only professional but fun too. With guys like Chris, Broker Network is always recommended by myself and Sharer Chapman. He is a thoroughly decent bloke." Keep up the good work Chris!
COMPASS DO THEIR BIT FOR CHARITY Brilliantly, the Compass London Markets Team raised £400 for charity at Christmas time, which was shared between two great causes; £150 was donated to Shelter, and £250 worth of toys, books and toiletries were wrapped and delivered to Great Ormond Street for the patients and their siblings, so they could enjoy Christmas too.
MARKETING LAUNCH PORTAL TOOLKIT! The Marketing Consultancy team have been working behind the scenes to further enhance their Marketing Portal with a newly revamped toolkit section. Previously populated with a series of downloadable marketing How To guides, the new look Toolkit section now features over 30 quick reads and videos to offer Members of all tiers advice and guidance on how to make their marketing efforts go further. Click here to see a sneak peek of how the toolkit works.
VISITOR CAR PARKING BAYS We all know how precious our parking spaces are but if you have visitors remember to let Dean know at least 48 hours beforehand so that he can provide them with a visitors space. All he needs is the name of the visitor and the date and time of their visit. Please also remember Dean Knight reports into Finance.
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FROM ME TO YOU (TO SAY THANK YOU) As you will have seen in Des’ intro piece, he’s keen to keep the momentum going from Live@Home when he allowed an extra half day’s holiday for Christmas Eve; and the reintroduction of the Tuck Shop this month. Des will be introducing a new change ‘From Me to You’ every month to make the little improvements that cause a big difference to our working lives. Next month’s ‘From Me to You’ is the reinstatement of a social budget for each team to use every quarter. It’s up to you how you spend the cash, as long as the funds don’t roll over to the next quarter so that each team is getting together throughout the year. Feel free to #LifeatBN on Twitter and LinkedIn too so that we can keep up to date with what you’re all up to on social media, and send any snaps to internalcommunications@brokernetwork.co.uk
WELCOME TO THE WORLD! Huge congratulations to Andy Herdman and his partner Kirsty who have welcomed their little girl into the world. Freya McDonald Herdman was born at 4.27am on 29th January, weighing 7lbs 10oz.
WEDDING BELLS IN THE AIR Congratulations to Clare Wakeford and Jenny Hemmings who both got engaged over the Christmas period. Jenny was whisked away to London by her now fiancé Jamie on 19th December where they went to the Winter Wonderland before going for dinner at Marco Pierre White’s London Steakhouse where he asked her to marry him. Jenny says it was a complete surprise and she had no idea. The meal was a gift from the Risk & Compliance team who booked the restaurant for them. The couple have been together for four years after being set up on a blind date.
Clare got engaged on New Year’s Eve at Centre Parks, underneath the stars and the fireworks. Her partner Mark asked her if she wanted her last Christmas present as they watched the firework display. Clare said yes and Mark then pulled out a ring and asked her to marry him. She of course said yes! We're looking forward to hearing all about both of Jenny and Clare's wedding plans!
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GENIE GOES BACK IN THE BOTTLE AS EXPENSES MOVE TO Don’t forget, expenses will be moving from GENIE on to Cascade, along with the updated expenses policy, on Friday 1st February to bring everything together in one place for you. It will of course help us to go paperless and do our bit for the environment. From February, you will need to submit all expense claims via Cascade. You will no longer be able to submit claims via GENIE after this point. The cascade system will only allow you to submit your expenses once in a submission period. Remember to make sure you have recorded all your expenses before you submit for approval.
Don’t miss the new submission deadlines Expenses will now be paid with your wages on the 25th of every month. They will appear on your payslip separately. Claim period*
Approval Deadline*
Paid
February
Fri 1st Feb to Thu 14th Feb
Thu 14th Feb
Mon 25th Feb
March
Fri 15th Feb to Thu 14th Mar
Thu 14th Mar
Mon 25th Mar
April
Fri 15th Mar to Mon 15th Apr
Mon 15th Apr
Thu 25th Apr
May
Tue 16th Apr to Wed 15th May
Wed 15th May
Fri 24th May
June
Thu 16th May to Fri 14th Jun
Fri 14th Jun
Tue 25th Jun
July
Sat 15th Jun to Tue 16th Jul
Tue 16th Jul
Thu 25th Jul
August
Wed 17th Jul to Wed 14th Aug
Wed 14th Aug
Fri 23rd Aug
September
Thu 15th Aug to Mon 16th Sep
Mon 16th Sep
Wed 25th Sep
October
Tue 17th Sep to Wed 16th Oct
Wed 16th Oct
Fri 25th Oct
November
Thu 17th Oct to Thu 14th Nov
Thu 14th Nov
Mon 25th Nov
December
Fri 15th Nov to Wed 11th Dec
Wed 11th Dec
Fri 20th Dec
*The deadlines are based on expenses being approved, so please allow yourself sufficient time for the approval process.
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Your Cascade Crusaders are here to help! HR are running a webinar on Monday 4th February to demonstrate the expenses on Cascade and a user guide can now be found on OSCAR. Don’t forget, your Cascade Crusaders Jean Talbot, Colette Hewlett and Paul Thomas - are available if you need any further support.
Paul Thomas
Jean Talbot
Colette Hewlett
paul.thomas@ brokernetwork.co.uk
jean.talbot@ brokernetwork.co.uk
colette.hewlett@ brokernetwork.co.uk
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Welcome Newbies!
You may have noticed there have been a few new faces joining the Broker Network family recently, so we caught up with the newbies to find out a little bit about them.
Name: Kam Lall Job title: Existing Team Leader Department: BNU Describe your job in once sentence: Managing a team of seven underwriters If you had to eat one thing for the rest of your life, what would it be? Chips What’s your cooking speciality? Chicken curry with Jeera rice and chapatis You’re going to a desert island. Which three items do you take with you? Tweezers, radio and a lighter Name: Liam Lord Job title: Web Developer Department: Marketing Consultancy Describe your job in once sentence: Using code and voodoo to turn pictures into something useful What was the first single you ever bought? Probably The Real Slim Shady If you had to eat one thing for the rest of your life, what would it be? McDonalds. I don’t think this needs explaining…it would be a short life but a good one Which word / food / smell can you not abide and why? Beetroot. Smell, taste, appearance. Even the word is vile in every way What’s your cooking speciality? I make probably the world’s best bacon and cheese omelette You’re going to a desert island. Which three items do you take with you? A satellite phone, a knife, and matches. I’ve thought about this before What’s your favourite joke? Why couldn't the bicycle stand up by itself? It was two tyred What three words would you use to describe your dancing style? Wooden, lanky, embarrassing Name: Lynn Owen Job title: HR Advisor Department: HR Consultancy Describe your job in once sentence: Providing dedicated HR advice, consultation and guidance to our Members What was the first single you ever bought? Monster Mash – Bobby “Boris” Pickett and the Cryptkickers If you had to eat one thing for the rest of your life, what would it be? Cheese What three words would you use to describe your dancing style? No coordination whatsoever
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Name: Samantha Hey Job title: Marketing Executive Department: Marketing Consultancy Describe your job in once sentence: Helping to bring our brokers’ brands to life What was the first single you ever bought? Hit Me Baby One More Time - Britney Spears If you had to eat one thing for the rest of your life, what would it be? Burgers, but the proper gourmet burgers not like McDonalds/fast food burgers What’s your cooking speciality? I'm not much of a cook but my speciality is breakfasts. I have mastered eggs, including, poached, scrambled and omelettes - I just refuse to make fried eggs as I think they’re the worst type of eggs You’re going to a desert island. Which three items do you take with you? I can’t do this question because I overthink the circumstances (how long am I on the island for? Is there wifi? Who am I with? Where am I sleeping? etc) and each item’s usefulness. I would be here for days What three words would you use to describe your dancing style? Over the top Name: Amy Linfoot Job title: Underwriting Administrator Department: BNU Describe your job in once sentence: Interesting What was the first single you ever bought? Unchained Melody - Robson and Jerome If you had to eat one thing for the rest of your life, what would it be? Crisps! Which word / food / smell can you not abide and why? Bleach! I like to clean but the smell is awful What’s your cooking speciality? Pasta bake You’re going to a desert island. Which three items do you take with you? My boyfriend, crisps and Robinson’s juice What three words would you use to describe your dancing style? Daring, groovy and cool Name: Rachel Longbottom Job title: Learning and Development Manager Department: Member Support Describe your job in once sentence: Enabling the business and Broker Network to access learning at anytime to support their career What was the first single you ever bought? Embarrassing one - Hearsay Pure and Simple I was eight! Hopefully my music taste is better now! If you had to eat one thing for the rest of your life, what would it be? Anything Italian What's your cooking speciality? Penne pasta with homemade tomato sauce You’re going to a desert island. Which three items do you take with you? My camera, Tom Grennan's album and something to listen to the album on! What’s your favourite joke? Probably not work appropriate
Waving Goodbye! Sadly, we’re saying goodbye to a few members of staff who are moving on to pastures new. At the end of 2018, we said farewell to Gill Lovell, HR Advisor, and Jimmy Dixon, Existing Business Team Leader in BNU. We’ve also said goodbye this month to Karl Ellis, Head of IT; BDM Stacey Sheridan; and Kimberley Tinker, Graphic Designer in Marketing Consultancy.
Retiring this week after 22 years with BN is Barbara Hardcastle, Insurer Reconciliation Executive in Client Money. Thank you to Barbara for her dedication to the business over the years and we hope she enjoys a lovely relaxing retirement. Next month, we’ll be waving goodbye to Harriett Foote, Senior Marketing Specialist in Marketing Consultancy, and Jonathan Neil, Product Executive in Insurer Relations. Thank you to all of them for their hard work and we wish them all the best for the future.
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Extra! Extra!
The Communications & Events team have been working closely with Insurance Business Magazine to secure PR coverage for Broker Network Members and Partners.
You ng MD on lea rnin g: "Ch all eng ing but Bro ker Net wor k has hel ped gui de me "
at Premier Member Amit Patel, Managing Director e Business Magazine ranc Insu to ke spo , Anami Agencis rview request came out just before Christmas. “The inte rise,” says Amit. “It’s the surp of nowhere and was a lovely but we’re planning to s pres the in first time we’ve been on LinkedIn as that has do more promotion, especially the past." really got our name noticed in 2019 in the interview, and Amit spoke about his plans for tap into the Network. we asked him how he plans to anic Growth Programme Org “I’ll be graduating from the ent everything we’ve lem imp to e tinu soon and will con dented growth since learned – we’ve seen unprece looking forward to joining the Programme and I’m s Amit. add ,” developing our young team READ AMIT’S FULL INTERVIEW HERE
s M D on w h er e ce vi er S k is R ty vi G ra e b u si n es s h e p la n s to ta ke th s featured
, wa Risk Services MD at Gravity , tt and lle y, ar Co e nu al D ine in Ja siness Magaz revealed how he rld in Insurance Bu wo g in talk of the brok se’ and why he alongside the ckname ‘Moo ni e th th wi las Lyndhurst. ho ic he ended up personated N im ly al nt de ci once ac most of their also made the ve ha am s te e ote themselve Dale and th ard win to prom s aw ha rk o wo wh et N nt Broker a PR Consulta us ess. “We use ed pr lp l ca he lo he e ; th ts in s contac the local pres s and Black knowledge of s Business New nd la id M in ed ish bl pu t to ge o.” Country Radi o would be asked Dale wh interview, we s hi ve a Del Boy by ha d ly ire al Insp ey. “I didn’t re dn Ro s hi ’t possibly to the Del Boy if I did I couldn rcle, and even ci y e was a m er in th r ut te charac says Dale. “B ” ly! ic bl pu en em e Royal, he ev incriminate th rked with at th wo I o wh ce Micky Pear hat!” wore Micky’s S FULL READ DALE' HERE W IE RV INTE
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Dou ble aw ard win for The Ris k Fac tor
twice rd wins led to them featuring After their Insurance Times awa and The s Bate n nno Rhia e, azin mag in the printed Insurance Times are st marketing plan in place. “We Risk Factor team have a robu that we fact the ote prom to ions using industry specific publicat stry exhibited at a couple of indu have won an award, and have n. nno specific events too,” says Rhia s release to our local press as pres the ting ribu dist also “We’re to pick up clients we’ve had try and ss a way to boost awarene l to in the past, such as our loca trouble with getting through council.” team feel on top of the world. The award wins have made the ing, ht be in with a chance of winn “We had an idea that we mig were still we rd awa first the for e but when they called our nam a true surprise, as we never so thrilled. The second win was .” ce of winning in that category chan imagined we had a realistic
Lo ck ye rs ex ec ut ive on ind us try su cce ss: "I ha ve som e la rg e sh oe s to fil l"
Shaun Mallia, Sales Dir ector at Lockyers, wa s interviewed by Insurance Business Ma gazine in January, focusi ng on his new role and the brokerage’s pla ns for 2019. “Beth Ash suggested us to Insurance Business as a good broker to talk to – when they first got in touch I did ring Beth to ask if it was a jok e!” says Shaun. Shaun says that alongs ide what was outlined in the interview, Lockyers has lots of pla ns to use the power of the Network in 2019. “Having recently been acquired we now have access to a full new team. Niamh in HR has been fantas tic, it’s been amazing to get set up on the Ca scade system – someth ing that most provincial brokers like us would never have imp lemented on our own. “In addition, we want to use Broker Netwo rk’s buying power to go further. We’ve made great str ides using our in-house expertise in the leisure industry, bu t we can use the Network’s leverage to go up against compe tito rs like PIB Group, Lycetts and Ga llaghers.” READ SHAUN'S FUL L INTERVIEW HERE
SET YOUR LEARNING GOALS FOR 2019 We’re just a few weeks into 2019 and now is a great time to sit back and think about what your personal training needs are for the year, and if you’re a manager, the needs of your team. Our very own Learning Network have developed a host of bitesize modules on LINK that everyone at BN can access. We’re delighted to say that they are already receiving fantastic feedback, and the team are creating more modules to help you with your learning and development. The Learning Network team's well-deserved trophy to mark their wins at the Learning at Work Week awards has arrived at the office. The team scooped the Findcourses.co.uk 'Innovation in Learning and Development' Impact Award, as well as a 'high commendation' for the OCN London 'Inspiring Learning for All' Impact Award.
Take a
Break! Take five minutes to complete the wordsearch and test your knowledge on Broker Network by answering the quiz questions. Submit your answers by clicking here. Good Luck!
LEARNING STYLES AND PREFERENCES
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Is your inbox overflowing? Are you struggling to manage your emails? We’ll introduce you to techniques that will save you time.
5* “Excellent subject matter and now I can appreciate each of my team's learning and development needs and what will work for them.”
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INNOVATION
TEAMWORK AND COMMUNICATION
In today’s world, we all need to think about innovation and this module will arm you with a kitbag of hints and tips to develop yourself.
Effective communication is a crucial part of any team’s success and in this module you’ll discover seven key elements to help your team work together successfully.
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E
R
S
A
K
O
S
C
G
U
M
E
N
T
A
L
H
E
A
L
T
H
A
A
F
I
R
P
P
A
R
T
N
E
R
S
B
S
B
Q
B
I
L
O
M
C
N
B
C
R
K
P
C
C
Z
I
X
U
J
E
L
K
T
S
A
Q
O
A
D
X
B
I
F
X
L
E
T
S
T
A
L
K
D
K
N
A
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B
O
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G
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G
E
KNARESBOROUGH
BIBA
MEMBERS
BROKER NETWORK
LETS TALK
MENTAL HEALTH
EXEC TEAM
GPTW
QUIZ NIGHT
CASCADE
PARTNERS
OSCAR
Test your Knowledge!
MANAGING YOUR EMAILS EFFECTIVELY
2
3
WHEN IS BIBA?
WHAT DID ANDY'S BABY WEIGH?
HOW MANY OSCARS ARE IN THIS MAG?
18th-19th April 2019 or 15th-16th May 2019
7lbs 10oz or 8lbs 6oz
1 3 6
4
5
6
WHERE WAS RICHARD TUPLIN BORN?
WHAT DAY IS RUNNING CLUB?
WHEN WILL EXPENSES BE PAID?
Germany Mexico England Australia
Monday Tuesday Friday
With your wages or at the end of the year ANSWERS: 1) 15th-16th May 2019 2) 7lbs 10oz 3) 4 4) Mexico 5) Monday 6) W ith your wages
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SHOUT IT FROM THE ROOFTOPS!
GOT SOME NEWS YOU'D LIKE TO SHARE? Don’t keep it to yourself – get in touch with the Communications & Events team and we’ll spread the word! •
Maybe your team have achieved something extra special and deserve some recognition?
•
Perhaps you’ve come across something that could be of interest to the business?
•
You might want to start up a new exercise class or social group...
•
...or anything else that you think needs a spot in the mag!
Email internalcommunications@brokernetwork.co.uk or pop through to see Nikki Wallis or Nicolette (just opposite meeting room 0).
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