Commercial Operations Manager

Applicant Information Pack Commercial Operations Manager

A foreword from our Principal and Chief People Officer Richard Backhouse - Principal Berkhamsted has led the way in pursuing a ‘foundation structure’. As a group of six schools, it combines scale of resource with individual attention and development of pupils – and staff. We start with our values: we aim for excellence – aiming high with integrity – in all that we do. We are ‘adventurous’, and support development, research, and experimentation in teaching and learning. We ‘serve others’ – at both pupil and staff level: ours is a non-hierarchical school in which the opinions of all matter, and in which we all share in the support and contribution to our local community.

Above all, we are committed to developing remarkable people, both our pupils and our staff.

We are looking for highly committed, ambitious and adventurous people to join a thriving staff body, whom we can support to flourish here, and whom we can help to grow. Our staff are so important that we have a Chief People Officer as one of our most senior members of staff.

Tracey Evans - Chief People Officer Our staff are our biggest asset at Berkhamsted, and so investing in not only their professional development but also their wellbeing, is a key priority. We foster a working environment that supports staff both professionally and personally. We offer a wide range of staff wellbeing initiatives.

Colleagues can easily access financial, physical, emotional and social well-being support from school.

We seek to enable all members of the school community to achieve their full potential in an environment characterised by equality respect and opportunity.

We work hard at Berkhamsted, but we also know how to come together as a community and enjoy downtime, building relationships which simply last a lifetime.

History of Berkhamsted Schools Group

xxxxxxxxx

Berkhamsted School is situated in the historic Hertfordshire town of Berkhamsted, a prosperous community surrounded by Chiltern countryside and within easy reach of London. With Her Majesty the Queen as the School’s patron, Berkhamsted is a leading Independent School for pupils aged 3 to 18 years, the foundation of which dates back to 1541 (when John Incent, the Dean of St Paul’s Cathedral, successfully applied to King Henry the VIII for a license to purchase a piece of land for a ‘freescole’).

In 1888 a Girls School was founded in Berkhamsted under the same governing body, and the Boys’ and Girls’ Schools merged to form a diamond school in 1997. The Prep School was also integrated at this stage, and the School became Berkhamsted Collegiate School.

In 2011 the School merged with Heatherton House, a small independent day School for girls in Chesham Bois, and became the Berkhamsted Schools Group. Operating as a satellite Prep School, Heatherton provides a feed of Girls to the Berkhamsted Girls School every year. In 2012 Berkhamsted Schools Group acquired Haresfoot, a small proprietary prep school in Berkhamsted. This site now houses the Berkhamsted Pre-Prep and Berkhamsted Day Nursery Limited, and Berkhamsted Prep takes children from age 7-11.

Berkhamsted is the only School in the Herts, Beds and Bucks region, and one of only a small number of Schools in the country, to offer a ‘diamond’ structure that combines the best of both single-sex and coeducational teaching. Boys and Girls are taught together until the age of 11 (Berkhamsted Pre-Prep and Prep), separately from the age of 11-16 (Berkhamsted Boys and Berkhamsted Girls), before coming back together again in a joint sixth form (Berkhamsted Sixth).

Job Description Make sure to use Gills Sans Font

Purpose of the role: To optimise profitable (non-tuition fee) revenues through commercialising Berkhamsted Hours of work: 8.30am-5pm Monday to Friday, all year round.

Schools Group (the School) assets whilst supporting opportunities for others to benefit from our wonderful facilities. The operational remit includes responsibility for the delivery of initiatives across the school, including the Sports Centre and all the commercial enterprise activity, including hires and lets, and maintaining the profile of public benefit within the local community.

The key objective needs to be achieved within the constraints of ensuring the needs of the School’s facilities and core operations are met. Educating the pupils must always take priority in the event of conflict.

Hours of Work: Full-time, all year round. Will require flexibility at times to cover evening and weekend hires and lets.

Reporting to: Chief Operating Officer

Job Description Keysure responsibilities: Make to use Gills Sans Font STRATEGY Hours of work: 8.30am-5pm Monday to Friday, all year round.

Develop and maintain the Commercial Strategy feeding in to the wider Berkhamsted Schools Group strategic development plan Establish appropriate partners and networks, which support the commercial strategy, and manage their engagement Ensure operational plans meet the needs and expectations of both the school community and the external commercial objectives BUSINESS DEVELOPMENT Growth of profitable residential and non-residential courses and camps such as: - Language School - Holiday camps (Camp Beaumont) - Activity camps (Activate Sport) - Sports camps Growth of other external hires and lets of School facilities such as the theatre, swimming pool, high ropes (Berkhamsted Outdoor Leadership Development), halls Development of new revenue stream opportunities

Job Description Lead and inspire a commitment across the School to maximising the commercial opportunities Optimise commercial opportunities of the Knox-Johnston Sports Centre (KJSC) Hours of work: 8.30am-5pm Monday to Friday, all year round.

Develop, review and maintain pricing levels for all commercial hires and lets

Make sure to use Gills Sans Font

OPERATIONAL MANAGEMENT Co-ordinate use of the School’s facilities for public benefit activities such as: - Annual Graham Greene Festival - Old Berkhamstedians Lodge meetings and ceremonies - Archaeological Society meetings - Berkhamsted half marathon - Raiders Football Club use of sports pitches - Berkhamsted Youth Theatre - State schools use of facilities Operation and management of residential and non-residential courses and camps Operation and management of all external hires and lets of School facilities Line management of the KJSC Managers Establish a clear understanding of the demands of the School on all marketable facilities and ensure that all commercial use is compatible with day-to-day School usage/requirements

Job Description Develop and manage a competitive hire fee structure including clear guidance on Make concessions. sure to use Gills Sans Font Liaison with the catering team to ensure smooth administration of catering for events bookings viaMonday the Bluerunner system Hoursand of work: 8.30am-5pm to Friday, all yearhospitality round.

Preparation of business plans, including financial reports and forecasts, ensuring revenue and profit targets are achieved Setting and monitoring of commercial budgets (Berkhamsted Schools Enterprise Ltd – trading subsidiary of Berkhamsted Schools Group) Active member of the Chief Operating Officer’s senior management team including participation in regular SMT Operations meetings Develop and maintain relevant contract documentation for hires and lets Always ensure careful planning and communication with all stakeholders in relation to commercial projects and events Work closely with the Estates Development Director and Head of Facilities and Property to ensure that commercial activities do not conflict with planned building works or the regular maintenance programme COMPLIANCE Manage and ensure compliance with all relevant licenses (alcohol, music, entertainment) Compliance with school policies particularly with regard to safeguarding and health and safety

Job Description Vacation Make sure to use Gills Sans Font The majority of significant commercial lettings take place during school holidays, when the post-holder’s presence is generally required. No more than two weeks’ vacation should Hours of work: 8.30am-5pm Monday to Friday, all year round. be taken during the school summer holiday, and other vacations during the year should be planned with the wider team to ensure out of term events run smoothly.

Person Specification: Qualifications and Experience At least three years’ recent and relevant experience in a similar role Qualified to degree level Proven high quality experience of business development and associated operational and financial management An understanding of the licensing trade, legislation and good practice Experience of working in the education sector would be desirable Knowledge/Skills Competent IT user – Microsoft Office Meticulous administration, planning and the ability to meet targets and deadlines Excellent verbal and written communication skills

Job Description Personal Attributes Make sure to use Gills Sans Font Innovative and energetic An analytical and intelligent mind, capable of undertaking independent research and Hours of work: 8.30am-5pm Monday to Friday, all year round. analysis Professional approach, coupled with strong interpersonal skills and enthusiasm to get the job done Ability to work on own initiative Ability to work collaboratively and tactfully with others Strong decision maker Ability to work under pressure where own role priorities may conflict with others (remembering needs of the School’s core operations will always come first)

Benefits Benefits We boast a competitive salary structure, alongside other benefits, which includes access to a comprehensive pension scheme.

The wellbeing of our staff is a priority. We have a developed programme for staff with initiatives and support in the areas of Economic, Physical, Emotional and Social wellbeing.

Free classes and advisory services. memberships and discounted rates in local establishments, together with cycle to work scheme, free on-site parking, free daily lunch, and fee reduction for staff's children are examples of some of the non-contractual benefits on offer in this programme.

Watch our video Watch our video and hear from our colleagues why they enjoy working at the Berkhamsted Schools Group. Find out more about what it is really like to be a member of the community.

SafeguardingBenefits and Child Protection Berkhamsted is committed to safeguarding and promoting the welfare of children and expects all staff and visitors to adopt a child centred and coordinated approach to child protection and safeguarding.

A copy of the School’s Child Protection and Safeguarding Policy can be found HERE The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and visitors to adopt a child centred and coordinated approach to child protection and safeguarding. Berkhamsted Schools Group is a registered charity dedicated to education: 310630.

Application and Next Steps The closing date for applications is: 3 July 2022 Make sure to use Gills Sans Font

It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children; applicants must be willing to undertake a number of safeguarding checks including an enhanced Disclosure and Barring (DBS). This post is also subject to receipt of written references which must be satisfactory to Berkhamsted Schools Group along with documentary evidence of qualifications.

Successful applicants will need to provide confirmation of permission to work in the UK. Please note that under the Immigration Asylum and Nationality Act 2006, the school has an obligation to ensure applicants have the right to work in the UK prior to commencement of employment. (If it is found that those documents do not meet the legal requirement, an offer of employment will be withdrawn).

Application and Next Steps Make sure tooruse GillsaSans Font overseas in the previous five years, Where the successful candidate has worked been resident such checks and confirmations as the school may require in accordance with statutory guidance.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

Candidates with a disability who are invited to interview should inform the School of any necessary reasonable adjustments or arrangements to assist them in attending the interview.

If you have any questions relating to this role please contact the HR department at recruitment@berkhamsted.com