Winter Break 2015 Show Guide

Winter Break Schedule Friday, March 20 7 to 8 a.m.

Breakfast

Noon to 1 p.m.

Lunch

8 to 8:15 a.m.

Opening Comments

1 to 2 p.m.

Educational Session: Bob Goldberg, BTA

8:15 to 9:30 a.m.

Keynote Dealer Panel 9:30 to 10 a.m.

Break (Exhibits Open) 10 to 11 a.m.

Educational Session: Darrell Amy & Lindsay Kelley, Dealer Marketing 11 to 11:15 a.m.

Break (Exhibits Open) 11:15 a.m. to Noon Educational Session: Chris Polek, Polek & Polek

2 to 2:30 p.m.

Break (Exhibits Open) 2:30 to 3:30 p.m.

Educational Session: Sally Brause, GreatAmerica 3:30 to 4 p.m.

Break (Exhibits Open) 4 to 5 p.m.

Special Presentation: John O’Leary, Rising Above 5 to 7:15 p.m.

Welcoming Reception (Exhibits Open)

Saturday, March 21 7:30 to 8 a.m.

Continental Breakfast

10:30 to 11 a.m.

Break (Exhibits Open)

8 to 9 a.m.

Educational Session: Melissa Whitaker, Melissa Whitaker International

11 a.m. to Noon Educational Session: Jim Kahrs, Prosperity Plus

9 to 9:30 a.m.

Break (Exhibits Open) 9:30 to 10:30 a.m.

Educational Session: Ken Staubitz, BEI Services

Noon to 12:15 p.m.

Event Wrap-up/Prize Drawings 2 p.m. to Close Disney Theme Parks

Winter Break Keynote Dealer Panel Mergers, Acquisitions & Future Growth: What is Your Dealership’s Strategy?

Moderated by Jim Kahrs, president, Prosperity Plus Management Consulting Inc. Your competition is being bought and sold. Sometimes the OEM is the buyer, but other times it is another independent dealer. Gain valuable information and insight from key players in the changing marketplace and find out why it is extremely important that you have an exit strategy in place. Learn why you should approach your daily business with the idea that someone is watching your market penetration, bottom line and management style.

Dealer Panelists: Jeff Gau is CEO of Marco, a 740-employee-owned company founded in 1973 that serves customers throughout the upper Midwest and nationally with offices in Minnesota, Wisconsin, North Dakota, South Dakota and Iowa. Gau joined Marco in 1984 as a sales representative and held various management positions before he became president in 2003 and CEO in 2007. He is member of the American Coop Dealer Group Board, the CentraCare Health System Foundation Board, the National Sharp Dealer Council Board, the Cisco Channel Advisory Board, the Stearns-Benton Workforce Council and the Greater St. Cloud Economic Development Corporation Board of Advisors. Gau has served as chair of the United Way Campaign for Central Minnesota, St. Cloud Area YMCA and New Beginnings.

Jim Kreikemeier is president of Capital Business Systems Inc., Fort Collins, Colo. He became president and owner in 1997 and has been with the organization since 1983. Capital Business Systems is a 32-year-old regional office systems company with locations in Colorado, Wyoming and Nebraska. It is a Canon and Ricoh partner, and sells and services MFPs, printers, scanners and software products that enable and enhance these devices. Kreikemeier has previously served on the board of directors for IBPI and the BPCA, and is the current president of the BPCA. As co-owner of Zymphony Technology Solutions, Rick Lott oversees all aspects of business operations during a period of high growth and significant change in the IT industry. With more than 25 years as a corporate and community leader, he provides the vision to realize the company’s mission of providing world-class IT solutions and services for its clients. Lott began his career at Danka in 1980 as a copier tank cleaner. Over the years, he was promoted to many leadership positions in the company, including vice president of the central United States and vice president of mergers and acquisitions. In 1996, Lott combined his industry expertise with Tom Frederick to launch Zeno Office Solutions, a provider of copier, print and back-office solutions. Under his executive leadership, Zeno grew to more than 360 employees and $65 million in revenue and was acquired by Xerox in 2013.

Winter Break Special Presentation Ignite Your Life!

Discovering the Keys to Unlock Passion, Potential & Impact

Sponsored by:

John O’Leary, Rising Above Journey with O’Leary as he reveals that our greatest challenges can be transformed into outstanding growth. Through emotional storytelling and great humor, O’Leary empowers you to carefully consider five critical life questions: Who am I? Where am I going? Who is going with me? How do I get there? What can I do?

Within these questions are the keys to how you relate with others, where you have growth opportunities and what your absolute advantages are. What might happen if you embraced your scars, mistakes and missteps — and utilized the lessons learned to propel you forward? What if you imagine that anything is possible in your life — and actually believe in achieving those dreams? What impact could you have if you worked in perfect symphony with your team — and created an impact far greater than any single individual? How significant would your life be if you discovered passion and meaning in your life — and tapped into the resulting increase in energy, persistence and creativity?

By utilizing lessons learned from surviving childhood burns on 100 percent of his body, O’Leary will guide you on an emotional, humorous, uplifting and results-oriented ride.

O’Leary is proof of the power of the human spirit. As a nine-year-old boy, he was burned on 100 percent of his body and was given less than a 1-percent chance to survive. He endured months in the hospital, years in therapy, dozens of surgeries and lost all his fingers to amputation. Despite the odds, he not only survived — but thrived. O’Leary is a college graduate, business owner, hospital chaplain, international speaker, husband and father. His presentations have been described as “captivating, amazing and life-changing.” O’Leary challenges and empowers every audience member to dream again, re-ignite his (or her) passion and take positive action.

Winter Break Educational Sessions Adapting to Today’s New Buying Habits

Darrell Amy, chief innovation officer & Lindsay Kelley, chief marketing strategist, Dealer Marketing Amy is the chief innovation officer of Dealer Marketing. For the past 10 years, he has helped dealers develop online marketing strategies that support their business goals and challenges. Previously he served as a sales rep, sales manager, branch manager and DSM for Toshiba.

Kelley is the chief marketing strategist for Dealer Marketing. She brings experience in the execution of integrated marketing campaigns, inbound marketing, digital marketing, and traditional and social strategies, including social selling strategy, content strategy and website builds. Kelley has served in a marketing function for more than 17 years, including working as the marketing director for a large office technology dealership.

Recession or No Recession: Prepare Your Business to Grow & Thrive in Either Environment

Chris Polek, CEO, Polek & Polek Inc. Polek has served the imaging industry for 27 years. He has spent the last 16 years serving as CEO of Polek & Polek. Polek & Polek helps independent copier/MFP dealerships add loyal customers, and add profit to their businesses with high-quality parts and supplies.

Managed Legal Liability

Bob Goldberg, general counsel, Business Technology Association Goldberg has more than 36 years of industry experience. Upon graduation from law school in 1973, he joined the Antitrust Division of the Illinois Attorney General’s Office. Goldberg’s government career continued with the Federal Trade Commission until 1977, when he transitioned to private practice. He was a partner with the firm of Freeman, Atkins & Coleman, where he specialized in antitrust and trade regulation matters. Goldberg then joined the law firm Schoenberg Finkel Newman & Rosenberg LLC, and was a partner with the firm from 1984 to 2008. In 2008, he became of counsel to the firm, continuing to collaborate and mentor with the firm’s attorneys and staff. Today, he provides BTA members with no-fee advice and guidance on a diverse range of topics.

The ‘New’ Team Members

Sally Brause, director of human resources consulting, GreatAmerica Financial Services Corp.

Brause is the director of human resources consulting for GreatAmerica Financial Services Corp. and leads its hiring and training offering, PathShare® HR Services. Her areas of expertise are attracting, motivating and developing top talent. She has been sharing this expertise with office technology dealers during the past five years. She is certified as a Senior Professional in Human Resources (SPHR) and has been certified as a Compensation Professional through World at Work. Brause has a master’s degree in organizational leadership and participated in the Wharton School of Business’ Leading Organizational Change program.

Sales Management: The Benchmarks that Drive Sales to Higher Levels

Melissa Whitaker, founder, Melissa Whitaker International LLC (MWI) Whitaker is a sales and management expert, business consultant and published best-selling author who helps executives and their teams achieve alignment and drive profitable sales. After 17-plus years of proven sales and management results with leading organizations she founded MWI. Prior to founding MWI, Whitaker was the director of professional development and managed print services for a $40-million technology company. Prior to that, serving as a global relationship manager and business analyst for a $54.3-billion international organization, she helped 55 different companies gain market share within their respective industries by focusing on identifying and developing business opportunities with enterprise-wide cost-reduction strategies.

Service & Operations: Key Drivers of Financial & Operational Performance

Ken Staubitz, national sales manager, BEI Services With more than 16 years of office technology industry experience in all levels of service and operations, Staubitz joined BEI Services in January 2013. The majority of his career prior to joining BEI Services was with Modern Office Methods (MOM) in Cincinnati, Ohio. His most recent position with MOM was as director of client services, where he managed more than 60 service personnel in various locations. Staubitz consistently exceeded the various financial and operational benchmarks that allowed him to successfully train and consult for both the dealer channel and various manufacturers to improve their service operations.

Succession Planning for Your Dealership

Jim Kahrs, president, Prosperity Plus Management Consulting Inc. Kahrs has been in the office technology industry for more than 27 years. He has been recognized as a top sales producer, sales manager, operations manager, business executive and business consultant, and has held positions in sales, sales management, wholesale management and as a dealership executive. Kahrs formed Prosperity Plus Management Consulting in July 2001 to help dealerships improve their operations and help business owners and managers attain their personal and professional goals. He has been a featured speaker for numerous professional associations, trade associations and manufacturers large and small.

Winter Break Floor Plan

(1) Xerox

(15) BTA

(29) ESP

(2) Print Audit

(16) Wells Fargo

(30) Global Printer Services

(3) ScanSource 3D

(17) ECi e-automate

(31) PHSI

(4) Toshiba

(18) ECi FMAudit

(32) Impression Solutions

(5) HP

(19) Crawford Thomas

(33) Compass Sales Solutions

(6) Katun

(20) Carolina Wholesale

(34) Image Star

(7) Densi

(21) Buyers Lab

(35) GreatAmerica

(8) Epson

(22) Smart Power Systems

(36) West Point Products

(9) Digitek

(23) LMI Solutions

(37) Samsung

(10) EverBank

(24) Muratec

(38) Q2

(11) NA Trading and Technology

(25) Supplies Network

(39) BEI Services

(12) Hytec

(26) Evolved Office

(40) Polek & Polek

(13) Balboa Capital

(27) Innovolt

(14) SYNNEX

(28) OKI

Winter Break Exhibitor Guide March 20 Breakfast Sponsor Founded more than three decades ago, Katun is one of the world’s leading providers of OEM-compatible imaging supplies, photoreceptors and parts for copier/MFPs, printers and other imaging equipment. The company serves 16,000 customers in 135 countries from its headquarters in Minneapolis, Minn., and dozens of worldwide locations.

March 20-21 Breaks Sponsor Print Audit develops print tracking and auditing software that enables organizations to analyze, reduce and recover their printing volumes and costs. The company has also developed significant relationships with Toshiba, Konica Minolta, Canon, Xerox, Ricoh, Sharp, Pitney Bowes and many more. Print Audit’s innovations have fueled its success; the company has achieved an average of 362 percent annual growth over the past 10 years.

March 20 Lunch & March 21 Breakfast Sponsor Since inventing the pen plotter in the late 70’s, HP has been a leading innovator in largeformat printing. Today, HP Designjet products offer fast speeds, high-quality output, copy and scan capabilities, and Web-connectivity features that allow professionals to access and print projects from wherever work takes them. HP, the world’s largest technology company, provides printing and personal computing products and IT services, software and solutions that simplify the technology experience for consumers and businesses. HP completed its acquisition of EDS on Aug. 26, 2008.

March 20 Special Presentation Sponsor Polek & Polek has been helping dealers improve their profits. The company has met this challenge by providing high-quality compatible parts, toner and cartridges, saving dealers up to 60 percent over OEM costs. Polek & Polek also provides PrintFleet remote device management and a chip-reset service for drum/imaging units.

March 20 Reception Sponsor The one thing predictable about business is that it is fundamentally unpredictable. It is disordered and constantly changing — sometimes by accident, sometimes by design. One thing successful businesses do to navigate through this unpredictability is make sure the technology, software and work processes that form the backbone of their organizations are operating as effectively and efficiently as possible. No one understands this better than Xerox. The company is the world’s leading enterprise for business process and document management.

Its technologies, expertise and services enable your business to operate more efficiently and effectively, whatever the situation. With Xerox at the heart of your company, you are ready to take on the world of real business.

Winter Break Exhibitor Guide Additional Exhibiting Sponsors Balboa Capital was established in 1988 and is one of the largest independent financing companies in the United States. A partnership with Balboa Capital provides you with the opportunity to increase your sales and retention of your customer base. Balboa offers a dedicated office products support team and a full range of lease and finance programs to meet your customers’ needs. Compass, Balboa’s innovative Web-based system, provides you with real-time access to your applications, reporting and customer information.

BEI Services is the world’s only source of copier/MFP and service department benchmarking.

The company tracks more than 1.1 million service calls on more than 3.5 million devices every month worldwide. BEI Services’ technician compensation program is widely accepted as the most comprehensive and flexible in the industry, with more than 8,300 technicians currently being compensated using the program.

For more than 50 years, Buyers Laboratory (BLI) has been a leading source for unbiased and reliable intelligence for the global digital imaging industry. Its products include: comprehensive reports; insightful industry news and analysis and “Pick of the Year” awards; private testing services for OEMs; and advisory services for business consumers. All of BLI’s competitive information services can be accessed in its Web-based imaging intelligence product, bliQ. BLI is completely independent in all of its testing processes and subsequent reporting. All of its product evaluations are conducted by experienced employees in its on-site testing facility where BLI evaluates and reports on hundreds of new copier/MFPs, printers and fax machines each year.

Carolina Wholesale Office Machine Company Inc. offers a product mix that is unsurpassed in the industry — fax machines, printers, MFPs, calculators, typewriters, dictation/transcribing equipment, telephones, presentation equipment, paper handling, shredders, cash registers, time clocks and supplies. For more than four decades, Carolina Wholesale has built its reputation by providing consistently excellent service and favorable pricing. The company serves all 50 states plus Canada and Puerto Rico, and carries more than 10,000 active items representing more than 100 manufacturers. It is one of the largest U.S. distributors of MFPs, fax machines and calculators, and is the largest typewriter distributor in the country. The company is also recognized as the primary wholesale distributor of Copystar Segment 1 MFPs in the country.

Compass Sales Solutions is the copy and print industry’s premier sales force automation and print management software developer. Its clients are dealerships looking to increase their bottom lines. Today’s competitive marketplace demands new ideas. Whether it’s contact management, cost analysis tools, proposal generation, order process management, managed print services or fleet management consulting, Compass Sales Solutions provides everything needed to sell copier/MFPs, services, MPS and solution applications as individual deals or bundled into a fleet solution in one simple, easy-to-use integrated application.

Crawford Thomas is a full-service employee recruitment firm focused on sales, accounting and information technology. It works with industry-leading companies and experienced professionals to provide the best career opportunities and find that perfect match between job seeker and employer. When the need arises to search for talented professionals, Crawford Thomas provides solutions that fit. It partners with organizations so companies can understand how their recruiting needs tie into their business objectives. With that knowledge in hand, Crawford Thomas identifies premier candidates and provides crucial information in order to achieve recruitment and organizational success.

Winter Break Exhibitor Guide For more than 30 years, Densi has been providing customers with consistent, dependable toners, parts and supplies, while maintaining the highest standards of service. The company’s qualified technicians manage and certify the internal testing of all of its products according to ASTM protocol. Every batch of toner received is analyzed and tested in the actual copier/MFP, fax or laser printer and Densi looks for OEM-equivalent density, yield and consistency from batch to batch. Whether you are in the same city or across the globe, Densi stands behind its products and guarantees 100-percent satisfaction. Densi is “dedicated to your image.”

Digitek Computer Products is a full-service wholesale distributor specializing in printer and copier/MFP supplies, magnetic media and accessories. The company offers online ordering, XML interface, same-day shipping, blind-drop shipments and personalized sales consultants. Distribution centers in Virginia, California and Illinois provide for quick delivery and help meet every customer’s demands. Couple Digitek’s technology and forward thinking with its extensive product offering and it is no surprise Digitek is one of the fastest-growing distributors in America.

More than 1,200 dealers now use e-automate business management software to help manage everything from accounting to service dispatch. This is a record for Digital Gateway, which began in 1995 with a group of system integrators in a basement. Now, more than a decade later and more than $16 million invested, e-automate has become the fastest growing dealer management software in the office equipment industry and is making a dramatic difference in the way independent dealers conduct business.

When it comes to selecting a partner for your critical remote meter infrastructure and print management initiatives, you need a company that understands more than software — you need a partner that understands your business. ECi FMAudit stands above other options because of the company’s mix of technical competence and industry knowledge. This has led ECi FMAudit to develop practical solutions that work with your existing systems. It also guides ECi FMAudit’s future efforts to develop solutions with the dealer in mind.

Epson offers an extensive array of award-winning image capture and image output products (including printers, scanners and supplies) for the consumer, photographic, business and graphic arts markets. It is the company’s vision to drive digital image innovation by providing cutting-edge imaging solutions, focused on the fields of imaging on paper, imaging on screen and imaging on glass. Supporting this vision is continued innovation in core devices that provide value-added solutions for linking imaging products.

ESP/SurgeX, headquartered in Zebulon, N.C., is a global leader in power management technology. Its products provide unparalleled industrial-grade protection, safeguard the reliability of digital equipment and enable service-based organizations to proactively manage power quality.

Founded in 2004 as U.S. Express Leasing and later as Tygris Vendor Finance, EverBank Commercial Finance’s goal has been to help its business technology partners boost sales, grow profits and build strong customer relationships. Now, as EverBank Commercial Finance, the company embraces its legacy of “Real People. Fast Answers.” to bring you profitenhancing products such as cost-per-copy, managed print services, document management, dependable execution and a commitment to individualized customer service. EverBank’s knowledgeable team is dedicated to the office products industry and your success.

Winter Break Exhibitor Guide Evolved Office offers turnkey dealer marketing solutions, including custom newsletters and direct mail campaigns. Whether you are looking to send an electronic newsletter on a monthly basis or want to launch a full-scale marketing campaign, Evolved Office delivers!

Global Printer Services (GPS) is an industry leader in HP LaserJet sales and hard-to-find HP laser printer parts. At GPS, you will find printers that are refurbished to work as well, or better, than new. Because GPS knows how important support is after you receive the product, it offers free technical support for as long as you own the printer and backs its printers with a one-year warranty. GPS has been supporting the HP printer industry for more than 13 years and will be around to take care of any questions or problems you may have. It also has a network of service and support companies in every state, so if you need local help, GPS can refer you to a local company.

GreatAmerica is more than just a financing company. Its commitment to understanding the office technology industry, and the customers it serves, has positioned GreatAmerica as the unparalleled leader in single-invoice solutions (i.e., MPS, managed IT and other specialized billing options). This has also contributed to GreatAmerica’s ability to help its customers evolve their businesses through innovative non-financial services such as Collabrance LLC, PathShare HR Services and FleetView. GreatAmerica delivers all of this with what has come to be known in the industry as “The GreatAmerica Experience.”

Since 1981, the imaging industry has relied on Hytec for superior repairs and service support. Today, Hytec provides solutions for multiple industries, providing peace-of-mind support while helping clients achieve higher levels of profitability. In addition to specializing in circuit board repair, Hytec repairs staplers, print controllers and fuser assemblies. Complementary offerings include hard drive sales, hard drive sanitization and data destruction services.

Image Star is a leading wholesaler of imaging products. Image Star offers a wide selection of OEM and compatible printer, fax, copier/MFP and data media supplies. It has been distributing quality products at an exceptional value for more than 15 years.

Impression Solutions Inc. is a full-line distributor for Kyocera Mita and OKI printing solutions.

ISI offers a complete line of printers as well as printer accessories, supplies and services. ISI maintains a full inventory of printer products in its distribution center — ready for immediate shipment. In addition to offering printer-related products at or below manufacturer direct pricing, Impression Solutions provides a full range of service, financing and marketing support.

Innovolt’s patented power protection technology guards against damage from 99.5 percent of all power disturbances, including: voltage sags, brownouts, over-voltage conditions, power outages and voltage surges.

Winter Break Exhibitor Guide LMI Solutions (LMI) is the winner of the 2013 Channel’s Choice Award for “Remanufactured Cartridges” as selected by the BTA channel member voting. The company’s advanced turnkey MPS infrastructure was ranked first in the industry by the MPSA and the dealer channel’s coveted Reader’s Choice Awards. Focused on dealer profitability with unparalleled cartridge quality, MPS execution strategies and dealer support, LMI offers dealers a manufacturer direct relationship to streamline their fulfillment model with state-of-the-art packaging and distribution capabilities throughout the United States and Canada. With easy access to a huge selection of the most popular OEM and premium replacement toner cartridges, parts and print-related consumables, if you’re thinking MPS — think LMI. Muratec’s MFP solutions simplify office printing, copying, faxing and scanning. Muratec’s MFP’s deliver touch-screen operation, secure document storage, high-resolution printing, simple, one-touch scanning and more to the desktop and workgroup. From plug-and-play desktop fax solutions to integrated electronic document capture, routing and storage solutions, Muratec MFP’s deliver the performance, features, reliability and cost-savings that meet the needs of today’s office environments.

NA Trading and Technology (NATT) is a manufacturer and distributor of OEM-compatible, high-performance parts and supplies for today’s most popular copiers and multifunctional printers. All NATT parts and supplies are guaranteed to meet or exceed OEM performance — at an affordable price designed to reduce cost-per-copy.

OKI markets PC peripheral equipment and customized document management solutions, including digital color and monochrome printers, color and monochrome MFPs, serial impact dot matrix printers, thermal label printers and POS printers, as well as a full line of options, accessories and consumables.

Pure Health Solutions, Inc. (PHSI) is a leading manufacturer and supplier of water coolers and beverage products for businesses around the world. Since 1996, PHSI has led the B2B beverage evolution – developing state-of-the-art bottle-free water coolers, a national network for unparalleled equipment service, and a breakthrough online store for rapid beverage supplies replenishment.

Q2 LLC is a privately held company specializing in the development, marketing and sales of compatible spare parts, drums, toners and toner cartridges (both new and remanufactured) for use in monochrome and color copier, printer, wide format and multifunction office imaging machines. The company’s management team, which includes Neal Becker, Jane O’Brien and Joe Steinberg, has extensive and successful experience working with service organizations throughout the office technology industry.

For more than 70 years, Samsung has been dedicated to making a better world through diverse businesses that span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels and more. Its flagship company, Samsung Electronics, leads the global market in high-tech electronics manufacturing and digital media. Through innovative, reliable products and services; talented people; a responsible approach to business and global citizenship; and collaboration with our partners and customers, Samsung is taking the world in imaginative new directions.

Winter Break Exhibitor Guide ScanSource, founded in 1992 and headquartered in Greenville, S.C., is a $2.7-billion value-added distributor of specialty technology products and services, including: automatic identification and data capture; point-of-sale solutions; voice, video, data and converged communications; physical security solutions; and 3D printers and scanners. The high-growth 3D printing industry is expected to grow beyond $5 billion by 2017, and ScanSource has great capability and success in supporting value-add resellers penetration and success into new growth markets.

Smart Power Systems is a developer and manufacturer of power quality products. Its complete line of solutions includes computer-grade filters, line conditioners, automatic voltage regulators, uninterruptible power supplies (UPS) and power analyzers. Smart Power Systems provides comprehensive power protection for POS (point of sale) systems, copier/MFPs, computers and servers, voice and data communication systems, as well as other mission-critical equipment.

Supplies Network is the largest privately owned wholesaler of IT consumables in the United States. The company focuses on independent dealers and their competitiveness against giant contract stationers and retailers. Supplies Network offers Carbon SiX, an innovative turnkey print management solution with components that include: software, hardware, service, OEM and compatible supplies, training and marketing support. It also offers printer, copier/MFP, fax and computer consumables from all major OEM brands. All 5,000 SKUs in Supplies Network’s catalog are in stock with more than 98-percent fill rates.

SYNNEX distributes products and services from more than 200 technology, consumer electronic and software companies. The company ships from 11 warehouses located throughout the United States. Its focused product categories include: computer systems, peripherals, system components, software, networking equipment, consumer electronics and complementary services. A few of its key suppliers include HP, Intel, Seagate, Microsoft, Lenovo and many other world-class manufacturers. SYNNEX offers resellers multiple technology solution platforms to address the complex business problems of end users. Three of these solution platforms are PRINTSolv MPS, PRINTSolv Document Management and SERVICESolv.

Toshiba America Business Solutions Inc. (TABS), is an independent operating company of Toshiba Corp., the world’s eighth-largest electronics/electrical equipment company. TABS is a leading managed document services (MDS) provider with experts that help organizations take control of document security, workflow and print environments. With the award-winning Encompass managed print services (MPS) program, e-STUDIO line of MFPs, toner products and retail information/thermal printing systems, TABS is leading the way for businesses to print smarter, work safer and conserve resources.

“Real talk, real results.” Stop by the Wells Fargo Equipment Finance booth and start a conversation to determine the right programs, products and solutions for you.

West Point Products’ mission as an organization is “to be the supplier of choice for premium replacement imaging supplies and related services that add value to our customers.” In support of this goal, West Point Products aims to be the most customer-friendly organization in the imaging industry, acknowledging the fact that its customers deserve to do business with a supplier that treats them with respect and integrity, making their daily lives easier.

Winter Break Map