Introduction

It is going to take us a while to get through the COVID-19 pandemic, but we can already see changes and opportunities for further improvements in how we work. This report is the result of research carried out in August and September 2020. It was initiated as it was clear that whilst people and businesses were adapting to the new situation, some aspects were working better than others. Some people had found solutions whilst others were still looking and experimenting.

The research has focused upon remote working, how tasks are defined and changes managed. The aim being to suggest ways that design management processes in construction may evolve.

Opportunities to learn from each other and from other sectors were beginning to become apparent. Here we aim to highlight the learning and several approaches from other sectors, which may help us further.