Prospect Estate Agency Corporate Book

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ProspectUs Your life, your home... it's your move.


A lifestyle choice.


ProspectUs Us

Your life, your home... it’s your move. Thinking of selling or letting? An expert valuation is key Choose the right agent Take an altogether different approach Your new home page First impressions count Marketing that adds up Streets ahead Your one-stop property shop Service excellence Word on the street... Location, location, locations

2 3 4 5 6 8 10 12 14 16 18 20


ProspectUs

Thinking of selling or letting? There are many reasons for wanting to move home. Taking your first steps on the property ladder... moving closer to (or further away from) family... moving to be nearer your ideal job... needing a larger home to start a family — then needing an even larger home for your growing family... moving to fit into a chosen school's catchment... downsizing when the kids have flown the nest or maybe you simply can’t fit any more in those cupboards. Gone are the days of a ‘home for life’ and sometimes it's not enough to stay put and extend your current property: often a change of scenery and a blank canvas can be just what's needed to kickstart a new phase in our lives. At Prospect we’ve been selling and letting homes for 20 years. We understand that this is your life, your home, your move — and we’re here to guide and help you through the process... to get you moving.

On average we each move home 8 times in our lives.


prospect.co.uk

An expert valuation is key to your sale Achieving the best price for your property in a timescale to suit you. A Prospect valuer will give you an expert assessment of your property’s value in the current market. They will take into account many different factors and will be able to advise on the best price for your property to achieve a sale or let in your given time frame.

All homeowners would of course love a high valuation of their property, however it goes without saying that a lower price should achieve a far quicker sale. Be it an apartment, cottage, family home, character property or modernist box, our expert valuer will listen to your requirements and advise on a strategy to deliver the result that best suits you. At this early stage it's also a good idea to speak with a ďŹ nancial expert who will be able to advise on the latest mortgages and complete costs involved.

Key factors in property valuation: ; Location ; Property type ; Property condition & presentation ; Comparable properties ; Market condition ; Your timescales

Whatever your reason for moving, be assured: at Prospect we’ll help you

move forward...

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ProspectUs

We’re knowledge eable We’re experienced

We e’re hone est We’’re ha ardworking

When all agents promise the same things, what makes one better than the others? We’’re asserrtive We’’re good negotiators s We’lll keep you informed

Choose the right Agent With so many Estate Agents to choose from, selecting the right Agent may seem daunting. On paper, they all offer the same service for a similar fee and they may have given comparable valuations for your property. With a different approach and a quality of service you’ll remember long after your boxes are unpacked, there really is only one agent of choice.

We offer a modern approach with traditional values, attention to detail and a service you'll be delighted with.


prospect.co.uk

Take an altogether different approach At Prospect, we went back to the drawing board to look closely osely at our business and service. We put ourselves in your shoes to understand what we would want if we were selling our own homes. 5 We’d want our properties to be presented in the very best way possible.

We’d want our agent to be proactive — making calls, not waiting for the phone to ring.

We’d want them to feature on a great resource-packed website that presents them to the world.

We’d want our agent to give us feedback after every viewing and a weekly update on the progress of our sale or let.

We’d want strategic marketing to target the ideal purchaser or tenant.

We’d want to receive the personal attention of an individual — backed by the strength of a team.

We’d want our agent to have ideas, strategies, energy and enthusiasm.

We’d want our agent to be able to offer every service we’ll need — all under one roof.

We’d want our agent to have offices in prominent central locations.

We’d want information and support on hand and to be guided through the process.

We aim to deliver a service we’d be delighted to receive ourselves.


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ProspectUs

Your new home page prospect.co.uk

The first time a buyer or tenant views your property, it’s most likely it will be via the internet.

90% of buyers and tenants start with the internet when looking for their next home1 – and prospect.co.uk receives 20,000 visitors per month!

Househunters will find your property quickly with the powerful, intuitive search engine driving our site. They’ll see large, bright photographs of your property well presented in a logical layout; they'll be able to arrange a viewing online, save your property to their favourites, and will even be able to print directions so they can find it easily when they come to view. Our website is packed with features to help you throughout your sale, from our step-by-step guides, interactive help and resource section, and the ability to view the progress of your transaction in real time via our online conveyancing. There’s even a budgeting tool and mortgage calculator to help purchasers organise their finances. With a specific area for landlords to log in and keep tabs on their let, and e-alerts to keep buyers and tenants updated on the latest properties to the market, we think we've thought of everything. Visit your new home page: www.prospect.co.uk and explore it for yourself. Prospect advertise on rightmove.co.uk and globrix.com, the UK's leading property portals, ensuring your property is as visible as can be: through world wide windows.

1 DATA FROM CONSUMER CHOICE V


prospect.co.uk

1

Our property search engine has been redesigned to include an intuitive map-based search to help househunters get the lay of the land.

2

Buyers and tenants are able to pinpoint their search by either placename, postcode or Prospect office.

3

Property searchers can save your home to their personal shortlist — saving time and acting as a reminder when they next log in.

4

Buyers and tenants will be able to arrange a viewing, obtain financial advice, request particulars and send details to a friend.

7

globrix.

5

Marketing your property begins with an emailshot to all registered applicants who have requested notification about properties like yours.

9

To help answer those out-of-hours questions, our comprehensive Help section features a full glossary and FAQs.

6

Our online mortgage calculator is primed with the latest rates — a handy tool to indicate how much mortgage repayments may be.

7

Our website features step-by-step guides to selling, buying, letting and renting — one of the many free, invaluable resources available at prospect.co.uk

8

If you haven't moved for some time, it's worth a refresh on the Stamp Duty Land Tax bands — use our online tool to calculate the amount payable.

10

Our Resources section contains many downloadable PDF files including our latest publications and a backcatalogue of our materials.

11

Become a member! MyProspect is our secure members' area where you can manage your account and track your sale and conveyancing.

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Landlords can log in to access secure online statements for their let — a timesaving tool for the busy investor.


ProspectUs

First impressions

count Every ownerr s their wants home to be ented at presented ry best. its very We raised sed the bar by using essence ng the he e ess ssence of magazine-style gazine-st styl st yle yl layoutt a and incorporating nd inc cor o por po ora ratin ting ng innovative features ative ffea eature es to t engage inform ge and betterr in info form m purchasers h sers and tenants.

Our particulars set a new standard in the presentation of property.


prospect.co.uk

Particular details A picture tells... We will ensure you get great quality photos for your home’s particulars.

Rate the space We give detailed floorplans to enable purchasers to visualise the space.

Feature rich Feature tick-boxes quickly highlight your property’s key features.

‘i’ is for Information The i-box gives local-area and propertyspecific information.

A few less things to remember The ‘My viewing’ box is our innovation to help purchasers with their viewings and decisionmaking. It is a tool for recording names, dates and times for the viewing, and also key questions to ask with space to note their thoughts on your property.

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We believe that it’s these simple, common sense ideas that set us apart, and help to make moving home an altogether different prospect.


ProspectUs

Marketing that adds up We understand the value of strategic marketing. Only by understanding and interpreting the statistics can we deploy targeted marketing. Not only do we market the properties themselves, we market Prospect: the brand. A strong presence ensures that we are the first port of call for those looking for a property such as yours in the local area.

Frequent flyer Frequent mailshots to 165,000 homes enable us to keep in touch with our past, present and future customers with marketing comment, information and updates on new services.

16 Financial Services

Hook a great rate.

Value your home. We’d love to! Prospect’s expert valuation of your property will let you know where you stand in the current market.

In the current sea of mortgage confusion, you could be paying less...

BUY-TO BUY TO-L LET ET TERM T M AGE POSI SIT RTG TIFICATIONINNDE IT TE ER EMO RE R ES - ER LF-C ATESE RACKER RTE RA T SSTT ONLYY TR ET FSE ESE E ED ROFF BASE RAT PP FIXED RAT R E ER E T Y A AT U RAT R BU B E T A ME M NT N I IME U TIM O ST T N T VALUE C FIR FIIRST LOAN-TODISCOU An altogether different Prospect.

2 DATA FROM CONSUMER CHOICE V

3 SURVEYED 20TH FEBRUARY 2009

Contact your llocall Prospect P t offi ffice to request your free, no-obligation market appraisal. An altogether different Prospect.

4 DATA FROM INSIDE OUT

62

%

Extra... extra!

62% of homeowners move within a 5 mile radius2. Understanding this, each office publishes its own property bulletin, the Property Express, which is used to target specific streets and localities.


prospect.co.uk

83 All a-board!

%

83% of vendors see the benefit of a For Sale / Let board3. These are vital selling tools! After all, a buyer or tenant who calls after spotting the board has already decided that the property ticks their boxes in terms of kerb appeal and location.

Only 10% of readers of the property press are looking to move — we use the newspaper to build our relationship with homeowners.

Stop press! With only 10% of the property press readership looking to move at any one time4, we realise the importance of marketing our brand, our approach and our level of service to ensure we’re the agent of choice when the other 90% come to sell or let.

% 11


ProspectUs

Streets Ahead If you’re thinking about moving, we go the extra mile!

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r mi mi 0 nis cl 0 ock up over 100,0

Our cherished fleet of 10 eye-catching minis clocks up around 100,000 miles each year when they’re out and about on viewings, valuations and instructions. We listen to the word on the street, whether it’s about new local restaurants; what’s on and where; school performance tables and vital catchment areas; where’s the nearest gym or swimming pool; how best to commute; where the nearest evening classes are

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— and our little runabouts are regulars at charity events too where they can be found filled with balloons! We keep in-the-know so we can help our clients make fully informed decisions about the neighbourhoods they’re thinking of moving to. So if you’re thinking about moving, remember: we go the extra mile!

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When it comes to local area knowledge: we’re your Agent about town Steeped in tradition and pedigree, the iconic mini embraces the modern whilst being underpinned by the traditional — very much reflecting our philosophy here at Prospect.

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ProspectUs

Your one-stop property shop Selling or letting your home can be a complicated process involving the coordination of several parties. We understand how busy lives leave us little time to shop around, obtain quotes and research all options. Getting every part of the process organised, scheduled and managed successfully can be a fulltime job in itself.

Enter Prospect. It’s our job to take care of all of this for you.

Prospect offer a fullyintegrated one-stop property shop: one solution for all your property needs

Beginning with your property's valuation; the preparation of its HIP; expert marketing for sales and lettings; driving your conveyancing; sourcing and arranging your mortgage; finding the perfect buyer or tenant... to handing over the keys and even managing your let, we provide a fully-integrated service from our one-stop property shops. By instructing one person to take control of all aspects of your sale or let, you can be assured of quicker progress as all the right people are talking to each other — under the same roof.

Residential Sales We offer a fully-dedicated residential sales service across six networked, prime location offices.

Open House Sell or let your property with a single viewing: Prospect's Open House offers intensive marketing and the convenience of staging your home for viewings just the once.

Lettings & Property Management Our dedicated Lettings department provides a complete service from initially letting your property, selecting the perfect tenant, through to offering a three-tiered management service.

Financial Services Prospect Financial Services are fully independent, therefore best-placed to give you advice on mortgages, insurances and a wealth of invaluable products.


prospect.co.uk

Premier Homes of Distinction PhD is our flagship brand offering a higher degree of marketing for Premier Homes.

Yes please! I’d love someone to look after all aspects of my move!

d New Homes & Land We work alongside a comprehensive range of developers in the Thames Valley, from nationallyrecognised PLC housebuilders to local developers creating individual homes.

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Conveyancing Prospect conveyancing provides a comprehensive, affordable conveyancing package with fixed legal fees and a no sale no fee promise.

HIPs A HIP is now a legal requirement for all properties marketed for sale, and landlords must provide an energy performance certificate for their property prior to letting. Prospect can organise both of these for you.

With services to tick all your boxes, we’re looking after your prospects.


ProspectUs

Service excellence Big enough to have resource — small enough to care.

Established in 1990, Prospect Estate Agency is a successful business built on core traditional values embracing modern technology with a forward thinking approach.

Our highest priority is our client and our greatest asset is our staff. With a motivated and focused team the delivery of a high quality personal service is achieved to maintain our aim of being the agent of choice. The high ethical standards of the company are echoed by every member of the team with our minimum requirement being nothing less than exceptional.

We aim to achieve professionalism and excellence in all the services we offer to each and every client.

The expansion and success story has been built on the back of the founders' dream of delivering the ultimate homemoving service that exceeded expectations whilst creating a working environment that helps staff excel in their abilities and aspirations to achieve maximum job satisfaction. COLIN WELLS DIRECTOR, PROSPECT ESTATE AGENCY

68 68 experienced Property Experts

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6 6 prime location networked OfďŹ ces

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9 9 specialist property Departments

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4 4 hands-on Directors


prospect.co.uk

Prospect are proudly one of the most successful independent estate agencies in the Thames Valley. Founded in 1990 by two highly-regarded local estate agents, the company has expanded into a major property force through enthusiasm, recommendation and delivery of results.

You're in safe hands.

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Our selling and letting fees afford you a quality of service second to none, attention to the details, experience staff and a comitment to you and your property - throughout the duration of your sale or let.

To show our commitment to customer service and excellent quality, we are proud to be members of the following organisations:

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ProspectUs

Word on the street... It’s always our outcome to delight our clients with a great service and a great result. Recommendations like the handful shown here are testament to the effort and lengths we go to — they have seen us successfully selling and letting properties for twenty years.

t! s fas ower of l e v p ra ts clien ws t te the e a e n e m s i t d eres arch, : we d e n Goo s n o i , u t l l se ever enda ain to them to We n l recomm g a nd g na ain a – enablin g perso a s es to u r hom i return lives. e r h i t e t h n t re ith let or rd w a w r fo move

See many more customer testimonials on our website:

prospect.co.uk


prospect.co.uk

I have used Prospect for over 10 years and received very good service. Thank-you to all your staff. Mr Baksh, Wokingham

Excellent all the way through our sale & purchase, keeping us informed at all times and responding very quickly to our queries, it was very much appreciated. Miss Smith, Warfield

Kept us in the picture at all times with timely emails — made all the difference. Mr George, Winnersh

Excellent sales skills and very enthusiastic, would recommend to friends and family. Mrs Gandolfi, Bracknell

Extremely efficient, polite & sold my house unbelievably quickly. I was extremely impressed with the speed of getting viewings set up & the house sold. Thank-you very much for all your help. Miss Maslen, Wokingham

Highly impressed by your proactivity and attentiveness. Well done & thank-you for all your hard work. Mr & Mrs Armitage, Reading

Very efficient and extremely professional. Thanks for making the move really smooth!

Worked very hard for us and helped to get contracts exchanged. Always polite and helpful. Very efficient, friendly - would definitely go to them again.

Mr Jenkins, Wokingham Miss Andrews, Lower Earley

Fantastic, thank-you so much to all the sales team for a quick sale. The whole team was fantastic and we wouldn’t hesitate to use you again in the future. Thanks again. Mr Cashmore & Miss Battimezli

Fantastic support & communication throughout our purchase, really made things happen. Mr O'Kieffe, Wokingham

Superb client care, prompt return of calls & empathetic to a new buyer. would recommend Prospect on the basis of service received.

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Miss Bennett, Bracknell

Our Prospect financial advisor was excellent, he got us a very good mortgage and sorted out life & building insurance too! Thank-you to everyone for all your help. Miss Cox, Reading


ProspectUs

Location, location, locations You’re welcome to pop in, enjoy a coffee, and talk property with us!

M25 i Heath athrow row London L

A4 89 Twyford

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Reading

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A329 A 29 9M

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Bracknell Wokingham

With 6 networked offices covering the heart of the Thames Valley, within prime commuting distance of London, well served by the M3 and M4 motorways and rail networks, the area is home to many major blue chip companies.

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Arborfield Spencers Wood

Finchampstead Crowthorne

Prospect’s regional network of offices is well placed to serve the corporate relocation market and local buyers and sellers alike.

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Visit us online @

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399 Reading Road Winnersh Berkshire RG41 5LT

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Bracknell Office 6 Charles Square Bracknell Berkshire RG12 1DF

TEL:

01344 869 169 EMAIL:

bracknell@prospect.co.uk

Warfield Office 11 County Lane Warfield Berkshire RG42 3JP

TEL:

01344 300 700 EMAIL:

warfield@prospect.co.uk

Wokingham Office 12-14 Broad Street Wokingham Berkshire RG40 1AB

TEL:

0118 979 7770 EMAIL:

wokingham@prospect.co.uk

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R E S I D E N T I A L S A L E S • L E T T I N G S • P R E M I E R H O M E S • N E W H O M E S • L A N D • C O N V E YA N C I N G • M O R TGAG E S

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DESIGN: BUNGALOW INDUSTRIES


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