InBusinessBurnley 17 by Burnley.co.uk

Sector Special

Digital Entrepreneurs relocate to Burnley pg46

In Focus

Panaz Shieldplus antimicrobial innovation pg52

News

Burnley takes Forbes by storm

pg11

InBusinessBurnley Issue 17

Burnley takes Forbes Resilience Report by storm

Retail & Leisure Units Available Now in Student Preliminary Announcement Accommodation Scheme available September 2020

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Three Retail, Food and Beverage, Office Units within a new landmark 136Beverage, Bedroom Student Three Retail, Food and Office Units Accommodation Scheme within a new landmark 136 Bedroom Student Accommodation Edge of Burnley TownScheme Centre

Within Triangle OnTheBanks development Edgethe ofWeavers’ Burnley Town Centre Adjacent theWeavers New UCLan Campus with Withinto the Triangle development student numbers to reach 4,000 by 2025 Adjacent to the New UCLan Campus with student numbers predicted of 4,000 by 2025

To find out more about future developments in Sandygate Square, contact the agent

Michael Cavannagh michael@tdawson.co.uk

Welcome from the Editor

t feels quite surreal bringing you a bumper edition of InBusinessBurnley amidst an unprecedented global pandemic but many of our resilient Burnley businesses have adapted, diversified and navigated their way through the challenging times of 2020 and into 2021, keeping their employees safe, keeping important production lines going and some even reporting substantial business growth during this time. We wanted to publish the magazine to shine a spotlight on the many Burnley stories of success, growth, diversification and innovation. The positive attitude across our varied business sectors and support for each other has been unparalleled. This part of the world is very resilient and the business people of Burnley have rolled up their sleeves and got on with business where they can. World leading innovations have been developed. Burnley fabrics business Panaz has developed groundbreaking Anti-Microbial Technology against coronavirus helping to prevent the spread of infectious disease in hospitals and many other sectors. Other businesses have topped the national BBC TV news headlines with their diversification into mask manufacture and growth during the pandemic. We recognise many of our businesses particularly in the retail, hospitality and leisure sectors have been impacted quite severely by the pandemic but we are resilient Burnley and we’ll do our best to support and promote them as soon as we are able. Keep safe. Let’s hope that the fight against the virus starts to improve and that we see even more positive Burnley success stories in 2021. The town is renowned for its positive support for its businesses, providing the infrastructure and support for them to grow, which is reflected within the pages of the magazine. If you’d like to find out more about investing in Burnley don’t hesitate to give the Business Support Team a call on 01282 477206 or visit www.burnley.co.uk for more information.

11 Burnley takes Forbes by storm

44 Brexit Export Q&A

46 Digital entrepreneurs relocate to Burnley

Joanne Etherington Editor 01282 477315 jetherington@burnley.gov.uk

52 Innovation effective against COVID-19 design by: creative-council.net © Burnley Council 17190 Printed by Peter Scotts Printers [t] 01282 452221

News

Surge in demand for co-working space at The Landmark The Landmark in #BrilliantBurnley is a business club and co working space in the centre of town. They have expanded their team due to a large number of organisations joining its thriving business community. As the demand for flexible workspaces and co working hubs increases, The Landmark has bolstered its guest services department by taking on a customer services professional from the hospitality sector, Malea Vernon. Malea will be looking after all the members of the growing business community and working as a brand ambassador promoting The Landmark by liaising with potential new members. Increasing coronavirus restrictions have caused offices to close up and down the country with staff having to work from home. While these measures are necessary

to control the virus, many have found it challenging to maintain productivity amid the distractions of working in a domestic setting. The strong demand is also attributed to a sharp rise in entrepreneurial activity as a result of covid related redundancies. Liz Wilkinson, General Manager at The Landmark, commented: “We’re offering a covid safe workspace for businesses and individuals looking for an alternative to the traditional office, or home working. The uptake has been astonishing. We’ve had in increase in demand of over 400%, and more businesses are joining all the time.” Joining The Landmark business club comes with a host of benefits. Club members are able to use ultrafast internet connections throughout the building. There are private offices, meeting

rooms, and COVID safe communal areas designed to encourage networking. The Landmark is based in the iconic former home of Burnley Grammar School, an impressive grade 2 listed building on School Lane, central Burnley. Membership of The Landmark business club starts at just £20 a month. The price includes free parking on site. There is still capacity for more businesses and entrepreneurs to work from The Landmark and anyone interested is encouraged to get in touch before space runs out. For more information about The Landmark, including a full list of membership benefits and how to join the community, visit www.landmarkburnley.co.uk or call 01282 940095 to speak to member of staff.

Record-breaking figures for Low Carbon Energy Burnley-based Low Carbon Energy are witnessing first-hand how businesses are challenging the ‘green-recovery’ plans. The award-winning multi-service renewable energy company is seeing a large increase in businesses wanting to include clean energy in their sustainability plans going forward, in particular their solar panel solutions. “It has been a very interesting time for us,” explains Gerard Ennis, managing director. “On the back of a record breaking period, we are currently ahead of target for this financial year, even after a twelve week lockdown. Just last week, the team confirmed four new solar panel projects for a private

hospital, a car repair company, an IT distribution company and a water treatment plant. It is definitely an exciting time for the renewable energy sector and one we should all be embracing.” The new projects in the pipeline, totalling to 400KW of solar panels, will see Low Carbon Energy help businesses to generate approx. 360,000 KWh a year of green energy at a fixed price of less than 3p for the next twenty-five years. This will save over 1,428 tonnes of carbon emissions annually with an average return on investment in excess of 20%. “As restrictions continue to ease in many parts of the UK, and in other countries

across the world, I urge organisations not to undo one of the few positive sideeffects of this devastating pandemic – namely, the relief it has provided for the environment. Right now we have a unique opportunity almost unmatched in modern history, to reshape our society in terms of the way we consume energy, building a fairer, cleaner and more resilient economy.” “We have recently welcomed a new team member to the business, Danny Loftus. Danny joined us during the lockdown period as an additional project manager to help us with the increased demand for our

solutions. All of us here at Low Carbon Energy are working tirelessly to help as many businesses as possible discover the benefits of renewable energy, and with the grants currently available, there has never been a better time to make the move over to more sustainable business model.”

Singing Ringing Tree chosen for Thunder’s Album Cover Burnley’s Singing Ringing Tree, named one of the UK’s top landmarks, has been chosen as the album cover for the new Thunder album. British hard-rock heroes, Thunder, have announced the release of their 13th studio album All The Right Noises on 12th March 2021 and we absolutely love the cover.

The three-metre-tall windpowered steel sculpture is named among the top 21 landmarks that define Britain in the 21st century. Situated at Crown Point on moorland above the town, the sculpture was finished in 2006 as part of Mid Pennine Art’s Panopticons series of unique contemporary landmarks.

Exertis extension at Technology House to create 150 new jobs A major extension is planned to the Exertis UK warehouse, on the fast-growing Burnley Bridge Business Park, which is set to create more than 150 jobs. The Exertis extension will add 212,495 square feet to the 543,620 square foot Technology House on Magnesium Way.

Exertis which distributes blue chip brands and works with over 14,000 customers across Europe is the largest occupier at Burnley Bridge Business Park, alongside other key occupiers including Birchall Foodservice, YESSS Electrical, Fagan and Whalley and Equinox Building Services Ltd.

News

What More UK invested

£20 million Burnley based housewares manufacturer and exporter, What More UK, has invested £20million on a number of new projects including 13 new injection moulding machines. What More UK is the British firm behind the popular housewares brand Wham. Leaders of this successful organisation are following a strategy of continuous investment, which has proven to be a very smart decision. This latest investment has seen them grow their manufacturing capacity with the purchase of 13 injection moulding machines. The

company plans to upgrade or replace every machine they own within four years. The new machines, five of which have already arrived and been installed at their Altham site, are specifically designed to meet the needs of the organisation. If current affairs have taught us anything, it’s that the world can change dramatically at a moment’s notice. 6 months, even 6 weeks, is a very long time during a global health crisis. The business environment can turn upside down, seemingly overnight. This latest investment will help position What More to

deal with the situation. When the pandemic struck, What More didn’t batten down the hatches. They did the opposite, increasing their investments and focusing on resilience and agility. Tony Grimshaw OBE, Director at What More UK, explains: “What More UK is not the sort of company to sit still. In business we deal with crises every day and the worst thing you can do is ignore it. Putting money back into the firm means we’ll be stronger in the future. These new machines will give us the ability to respond to changes as and when they occur.”

This type of investment is one of the reasons behind What More’s success. It enables them to satisfy customer requirements in lightning speed. What More UK products are available in all major UK supermarkets, 1600 independent retailers in the UK, and 75 other countries around the world. They produce housewares of all kinds, including storage boxes, around-the-sink items, bakeware and cookware. They also produce products for the garden like planters and troughs. For more information about What More UK visit the website www.whatmoreuk.com

How one Burnley business made a year’s turnover in one month Design, copy and print business CMYK moved to Vision Park last year to accommodate their growth due to an increase in print demand. Speaking exclusively to Burnley.co.uk, Managing Director Lewis Pearce explained that the usual annual turnover was reached last June alone – an impressive feat. The Burnley business has seen huge demand during the COVID-19 crisis, particularly for its social distancing signage, floor markers, stickers and other related products. “When lockdown was announced last March, we were fortunate to be allowed to continue to trade as we are classed as manufacturing. At first, we took the quieter period at the start to really work on our marketing, especially on our website and SEO,” Mr Pearce explained. And the hard work paid off. CMYK found itself in the top spot on Google’s rankings for search terms such as “social distancing stickers” and, in his words, “things just then exploded”. Well-known establishments such as BBC, ITV, the Ministry of Defence and Oxfordshire

NHS all placed significant orders to ensure their premises complied with the new social

So why does he favour Burnley for his business?

distancing guidelines. Mr Pearce said his biggest order so far has come from West Yorkshire Fire Service. CMYK provided every sticker, sign and poster for all of the fire stations in West Yorkshire. Many of these new customers have also now become regular customers, purchasing other work-related items and equipment now more businesses are returning back to more normal levels of operation. In addition, previous customers who are returning to more usual operations have restarted orders with CMYK. Both factors have contributed to the decision to take unit space at Vision Park. Mr Pearce added: “Vision Park was an obvious choice. It’s just off the motorway and a unit is more practical when taking delivery of the new machinery we have invested in. It’s also more convenient for many of our customers as we can offer an improved parking provision.”

“I’ve grown up in Burnley, it’s part of me. The town itself is on the verge of exploding into something big and great and I think we’ll particularly see this over the next five years. There’s also a large number of young entrepreneurs setting up businesses and there’s a real buzz about it.” 7

News

Rapid IT create a slice of Google in Padiham Google’s offices are famous for their slides between floors, games rooms, interactive screens and abundance of food and drink for their employees, and one Padiham business is recreating a slice of Google at its 8,500 sq ft building close to Gawthorpe Hall. Rapid IT provides refurbished computer hardware, recycled IT, communications solutions and audio-visual equipment and works closely with schools to promote the cost and environmental benefits of using refurbished equipment. Its founder and MD Jack Bannister said Burnley.co.uk: “We are passionate about speaking to schools about the cost and environmental savings you can make by using refurbished equipment, rather than going out and buying new. One recent fun project was with nearby Shuttleworth College. We

gave the pupils a tour then held a competition to see what they could build out of an old computer – it was really interesting to see what they came up with.” Rapid IT has recently undergone a rebrand and knew that it needed to upgrade its building to provide more of a wow factor and improved environment for its employees, visitors and clients. “It’s a very large space and the roof would sometimes leak, which isn’t nice for staff and doesn’t make the best impression on visitors either. Whilst everything scaled back

during COVID-19, we took the opportunity to commence work on modernising the space. We worked with fellow Burnley business The Low Carbon Energy Company to install a 30kw solar roof to become carbon neutral with free electricity,” Mr Bannister said. “I’m also keen to recreate some of the working environment Google has, including living green walls. Our ambition is for the offices to be modern and a fun place to be and work. He was born in Burnley and is passionate about contributing to the town’s growth. Mr Bannister praised the support he’d received from Burnley Borough Council over the past eight years, particularly from the business support team. “The town is heading to a very positive place – it’s becoming a vibrant student town with lots of quality independent bars and restaurants. The early evening economy especially is growing and it’s great to see. “The establishment of Burnley as a university town is great for businesses like us. We have a higher calibre of students we can draw upon. Rapid IT has a variety of roles, from sales to data wiping and production roles to logistics. We currently outsource our marketing, but it would be fantastic if we could have a marketing apprentice alongside that support,” Mr Bannister explained.

UCLan welcomes students to the new student accommodation at Sandygate

Burnley.co.uk got a sneak preview of what the impressive 136-bed student accommodation looked like before it officially welcomed students in Autumn 2020. The modern student accommodation features bright bedrooms with an en-suite, and the students also benefit from a hub, cinema room and study room – not to mention a canalside location and views across to Pendle Hill. The development was a joint venture between Barnfield Investment Properties and Burnley Council, which has now handed over the day-to-day running of the building to UCLan. The new accommodation is an important milestone in the university’s plans to attract 4,000 students to Burnley by 2025.

UCLan’s Michael Ahern, Chief Information and Infrastructure Officer, added: “It’s a really exciting part of the development of the University of Central Lancashire’s Burnley campus. This fantastic new accommodation facility is essential for building a university town which will attract a new generation of talent and enable us to recruit nationally and internationally. “Crucial to our plans has been the first-class support and encouragement we’ve received from the entire Burnley community. By continuing to work together, meeting the existing and emerging skills needs of Burnley and East Lancashire, we can achieve our collective vision of driving prosperity and quality of life for the people of Burnley,

Lancashire and the North West as a whole.” The building wraps around Sandygate square and includes two A3 units, which are being marketed by Trevor Dawson. The students are in a prime location, close to both UCLan campuses at Victoria Mill and Princess Way, as well as the town centre. Kate Ingram, Strategic Head of Economy and Growth at Burnley Council, said: “To have delivered this building in such a short time frame and in such difficult circumstances is extraordinary. It is the first purpose-built student accommodation in the town, and we have deliberately set the bar high and I’m pleased with the results. We have created a great

student experience whilst respecting the historic canal-side setting”. Tim Webber, Managing Director of Barnfield Construction, said “We are absolutely delighted to have delivered the high-quality project on time, despite the worldwide pandemic. “We’re so proud of the hard work and unwavering effort and dedication the team have shown, to deliver what will be a fantastic addition to the projects already achieved, as part of the ongoing On The Banks development.” A huge Burnley welcome to the new UCLan students – we hope you enjoy your time in the town and we look forward to seeing more students move in over the coming months.

News

Burnley business appointed as Chamber Low Carbon Consultant The Low Carbon Energy Company has been appointed as a Chamber Low Carbon consultant to advise Lancashire SMEs on the renewable energy technologies currently available.

As one of the UK’s leading providers of solar pv and renewable energy solutions, Low Carbon Energy have experience of delivering solutions across a portfolio that spans over thirteen different sectors. “We are helping businesses become sustainable and independent, whilst reducing their carbon footprints and assisting them in meeting their CSR targets,” explains Benedict Ennis, commercial solar consultant at Low Carbon Energy. “With over 30 years’ experience, our team have a thorough understanding of not just the technology underpinning solar panel systems,

but also the regulatory and legal processes that govern them, so we can take care of everything from preventative maintenance to enhancing performance and detailed data analysis. “As an appointed consultant we can now access a range of grants available to Lancashire SMEs, so we are urging business owners to come forward and talk to us.” This new initiative by Chamber Low Carbon will help businesses reduce their utility costs by exploring ways to improve efficiency and reduce consumption. Making use of the expert knowledge of the consultants on

board, Lancashire businesses can benefit from valuable advice on improved production processes and resource efficiency. Lancashire SMEs can benefit from being educated on the various renewable energy sources and technologies available to them, together with strategies on how to implement the changes within the business. The team at Low Carbon Energy are working tirelessly to help as many organisations as possible discover the benefits of renewable energy, and with grants currently available, they urge business owners not to delay their transition over to a sustainable business model.

Burnley takes Forbes Reinvention and Resilience Report by storm With 11 businesses based in our town recognised.The report details those North West businesses that have innovated and diversified during the COVID-19 situation. The ones in Burnley are: • Velocity Composites • What More UK • Panaz • Ellis’s • CheckedSafe • PM+M Solutions for Business • LPK Facilities Management • Fagan & Whalley • Key Digital • Bellyflop TV • Jay-Care Stairlift and Mobility Almost all these businesses are also Burnley Bondholders. Other businesses that featured that aren’t based in the town, but who are also bondholders, include BCN Group and Businesswise Solutions. That takes the number of Burnley Bondholders included in the top 50 to 12. You can read the full case studies of how Burnley businesses proved innovative and resilient during the global

pandemic at www.burnley.co.uk. Some of case studies include Velocity Composites, who produced PPE for NHS workers. In the first two months alone of lockdown, the aerospace products manufacturer had produced 8,000 face shields and 2,500 fluid protection gowns for the North West Ambulance Service NHS Trust. Ellis’s restaurant on Standish Street launched collection and delivery services, as well as lockdown kits, so people could recreate their favourite meals from home. The profit prevented the business from needing additional finance and plans are in place for a second site. LPK Facilities Management usually provides building maintenance but switched its services to cold fogging decontamination to eliminate bacterial and viral infection on surfaces. Oliver Burton, chief executive officer at Forbes Solicitors, commented: “It’s clear that every facet of the North West business community has been profoundly affected by COVID-19 and the subsequent national lockdown.

“However, what has clearly emerged from our top 50 research is the raft of companies that have used this as an opportunity to rethink their approach and strategy – whether it’s by responding to overnight demand quickly and effectively, coming up with new ways of working to deliver services in an innovative way, or by lowering their risk levels to continue investing in their business through either acquisition or expansion.” Another Burnley case study is Jay-Care Stairlift and Mobility, who changed all sales, no matter how small, to free home delivery. Employees also worked seven days a week for 13 weeks due to an increase in demand, supporting NHS discharge and home support teams across East Lancashire. As a result, the business saw record profit in July and is looking to expand to larger premises. A huge congratulations to all the Burnley Bondholders and businesses who feature in this report, proudly flying the flag for our innovative and resilient town.

News

Within an hour new VEKA MD

knew just how important Burnley was to the company... The new MD of VEKA UK, Neil Evans, has exclusively spoken to us about his new role at the Burnley-based organisation – and why he’s upping sticks from Newcastle to live in the town. Neil took up the role last December, following current MD Dave Jones announcing his retirement after 26 years at the business. And despite vowing to never leave his home city of Newcastle after moving back there several years ago, he’s been so impressed by VEKA’s dedication to Burnley, he’s making the move to be closer in the new year. “Prior to VEKA, I’ve worked in Glasgow for what is now Aviva and in Fife for Velux. When I moved back to Newcastle, I stared at the Tyne Bridge and told myself I wouldn’t leave my home city again,” he told us. So what made him decide to move to Burnley? “I was headhunted for the Sales Director role at VEKA UK. I’d never been to Burnley before, but when I met Dave, I was hugely impressed by both him, the organisation and

their passion for Burnley. Within an hour, I had a sense of how proud they are of Burnley and how important the town is to them and it has since become as important to me.”

Corporate culture is important to Neil

His plans for Burnley

trustworthy, reliable and a safe pair of hands.

Neil brings with him a wealth of experience. He worked at Aviva for around 15 years and admits it was a shock to the system when they outsourced their contact centre, which he managed, to India, resulting in his role being made redundant. However, he took the opportunity to change industries from insurance, and moved to Velux, where he joined as Operations Director. After three years, he was asked to become Sales Director, a role he was first unsure about. “When you’ve done a particular role for so long, you can think you know it all. Becoming Sales Director made me get out of my comfort zone and ask lots of questions and I learnt a lot.” He enjoyed his time at Velux, particularly as it is family owned with strong values.

and he said one of his plans is to build on the already strong culture at VEKA. “At VEKA our customers see us as We will increase our focus on our customers – at the end of the day, they are our ultimate stakeholder. We all get benefit from true longterm partnerships,” he told Burnley.co.uk. Neil is excited to work and support a town that has a well-recognised community spirit and a growing university status. He’s already worked with Burnley FC in the Community for some time, after deciding he wanted to give his time, and not just company sponsorship. He also looks forward to experiencing Burnley Bondholders (of which VEKA is a longstanding member) and everything it entails. “It’s exciting that there are plans for 4,000 university students by 2025. At VEKA, we have technical engineering capabilities, so it’s reassuring that we will have a graduate talent pool we can draw upon.”

CoolKit records bumper year A leading manufacturer of temperature controlled transport solutions closed 2020 with a record high order book. Despite feeling the initial impact of the pandemic, CoolKit in Burnley, enjoyed a bumper year and expects sales to soar further still in 2021. The company has recruited to deal with the surge in order intake and is well prepared to satisfy what is expected be the rebounding market of a post-pandemic era, hopefully as soon as March or April. Rupert Gatty, CoolKit’s Chief Executive Officer, said: “When I think back to the first national lockdown in March last year, there was widespread uncertainty; we were in uncharted waters and responding to ever-changing information. “Orders were postponed and supply chains dried up, but we had a duty to convert vehicles essential to the safe delivery of pharmaceutical products and foodstuffs to

frontline organisations across the UK and so we pressed on.” Such customers included FareShare, a national organisation delivering vital food supplies to frontline charities across the UK, providing a lifeline to those most at risk, including children and families and those who are sick and self-isolating. As the first lockdown lifted and CoolKit acclimatised to working within tiered restrictions, business began to pick up further, its products proving especially popular among LCV rental companies and large fleet operators. Rupert said: “These customers recognised the beneficial aspects of the products - which aim to optimise refrigerated fleet productivity whilst minimising total cost of ownership. “In addition, customers were attracted by the comfort of CoolKit’s unrivalled production capacity, which is larger than that of any other refrigerated

van converter in the UK. “The company sustained output throughout the first lockdown and plans to do so throughout the latest lockdown.” 2020 also saw substantial investment in equipment and a number of new key appointments for the business, including new managerial positions in quality assurance, sales, aftersales, logistics and production planning roles. Rupert added: “Over and above that, there is more investment in R&D planned than ever before to deliver further innovations of the kind that have just won CoolKit

the coveted What Van? 2021 Award for Innovation. “Key to the win was our ability to eliminate the traditional timber element of refrigerated vehicles from our regular conversions, which demonstrates both our commitment to reducing deforestation whilst simultaneously enhancing fleet productivity by reducing unladen vehicle mass.” “We’re really proud of what we have achieved amid challenging times and look forward to a prosperous 2021 as we hopefully wave goodbye to the virus.”

Local Brothers Acquire Regional Commercial Storage Business Brothers and local businessmen, Neil and David Clemson have acquired the commercial storage business K2 Storage Solutions from E. Sutton Group. The transaction, which includes the acquisition of a 105,000 sq ft high bay warehouse at Shuttleworth Mead Business Park near Burnley was completed just prior to Christmas. A team of 14 staff have transferred with the business. Together with the existing storage facility near Preston, the acquisition expands capacity to more than 30,000 pallet locations plus a broader range of services including picking & packing, product reworking and non-standard storage.

Neil Clemson, Managing Director of K2 Storage Solutions, said: “The acquisition of K2 represents a significant expansion of our commercial storage and outsourcing capabilities. Our plan is to continue to provide the high standard of service for our clients and to attract new customers throughout North West England who are seeking highly efficient and costeffective storage solutions. Mark Chalmers, Finance Director of E. Sutton Group said: “We are pleased to conclude the transaction to a local business whom we have worked with over a number of years. I am confident that Neil and David will

continue to take the business from strength to strength in the future” David Clemson, Director said: “We are delighted to have completed the purchase of the K2 business and have inherited a strong client base that provides a solid platform for growth. We will invest in the people, infrastructure and systems to deliver a highly attractive solution for businesses looking to either outsource or augment their storage needs and reduce their cost base.” Advisers on the transaction were Trevor Dawson & Co, Chartered Surveyors, Glaisyers Solicitors and Forbes Solicitors. Debt finance was provided by Cambridge & Counties Bank,

advised by Knights Solicitors and Knight Frank, Chartered Surveyors. K2 Storage Solutions www.k2storagesolutions.co.uk Tel : 01282 778902

News Burnley’s new UCLAN Building in safe hands

Saira Hussain founder of Multi- disciplinary Architecture/Property practice

Announced as Chair of the DWP Policy Unit Saira Hussain has been in business for over a decade from the age of 21, setting up her first Architectural practice in a small office in Burnley over the years. Saira has been shortlisted/ won over 45 awards including the FSB award, the precious award and British Muslim Awards. She is the founder of female-led Architecture, property, planning and interior design practice HAD & CO. Having been an active member of the Federation of Small Businesses for many years Saira has recently been invited by the FSB Governance manager to Chair the DWP Policy Unit with oversight for Employment. She will look in to policy issues that are covered include: the National Living Wage, auto-enrolment pensions, sick pay, employment status/self-employment, holiday pay, maternity, paternity & parental leave, working time and flexible working, pensions for the self-employed, job quality. The role which started in January 2021 includes acting as FSB’s member lead on labour market issues, including employment trends, pay, pensions, self-employment, health at work and employment

law (including the Working Time Directive). Liaison with FSB policy staff regarding policy work stemming from DWP, BEIS, HM Treasury and other relevant departments and agencies is also part of the role. The role also called for awareness of political and legislative developments in the UK, review and feedback on policy writtenwork, such as consultations and reports and represent the FSB at high level events and roundtables on relevant topics. Discussing her new role Saira said: ‘I am an active member and have contributed to past FSB campaigns and reports especially in relation to my role as a female in a male dominated industry and issues that business owners and employers face particularly in current circumstances, I contributed the Federation of Small Businesses ‘Going Global’ campaign which was launched at the Houses of Parliament. When I was approached for this position it seemed like a natural next step to take, I look forward to learning from more experienced members of the team and to chair the Employment policy unit.’

Alert Fire & Security Limited have taken over the fire and security maintenance contracts for Burnley’s new university building. Bringing more than 25 years of experience in fire and security to the newest addition to Burnley, the University of Central Lancashire (UCLan) halls of residence is situated on the new Weaver’s Triangle development and newly opened in September 2020. Speaking on behalf of Alert Fire and Security; Lindsey Robinson, Account Manager, said: “We are thrilled to be taking over the maintenance and monitoring of the fire and security systems for the building and continue to work and support Burnley Council. Our range of expertise and experience will ensure that the building remains safe and protected for our next generation of students.” The new halls of residence is owned by Burnley Borough Council, with the University providing the day-to-day services. With 136 ensuite bedrooms within 29 flats, each flat comprising of a communal kitchen and 4/5 bedrooms.

VEKA UK named PVC Company 2020 at the NFA Awards Congratulations to one of Burnley’s largest businesses VEKA UK on winning the accolade of PVC Company 2020 at the National Fenestration Awards (NFA) The NFAs are run and decided completely by the participation of the industry.

A SOLID INVESTMENT If you’re looking for a town in which to invest, we believe Burnley can tick all of your boxes. We have a wide range of business parks, premises and offices located throughout the borough with development opportunities for industrial and logistics at Burnley Bridge and Burnley Bridge South, and for research and office use at Burnley Vision Park. We support our investors as much as we can, to say thank you for choosing Burnley and our skilled workforce. Burnley Council’s Business Growth Programme has been in operation since 2013 and compliments other inward investment support programmes being delivered in Burnley. The specific types of support potentially available include: – Grants – Supporting capital expenditure

– Specialist Business Advice – Bespoke consultancy support tailored to meet individual company needs

– Discretionary Business Rate Relief – Extremely beneficial to some companies and has provided a better value for money option than a grant in some cases

– Support for town centre businesses – Bringing vacant premises back into use

– Start-up Support – For those start-ups failing to meet the criteria for BOOST Lancashire

burnley.co.uk WE HAVE A BUSINESS SUPPORT TEAM TO PROVIDE SUPPORT FOR BUSINESSES FROM START-UPS TO GLOBAL GIANTS. Drop them a message at info@burnley.co.uk

News Bondholders Fagan & Whalley brand two of their fleet with the Invest in Burnley message Passionate Burnley Bondholder, Fagan and Whalley, have once again branded some of its huge lorry fleet with the ‘Invest in Burnley – Where World Class Companies Invest’ message. Sam Fagan, F&W General Manager said: “We’ve always been very proud of our town – it’s where we’re from, and it’s played a vital role in helping the company become what it is today. “We initially became a member of the Burnley Bondholders organisation as we wanted to recognise those benefits we’ve gained by being based here and reciprocate with an investment into the town. “Fagan & Whalley is a part of Burnley, so we felt passionate about being part of the commitment to promoting its potential, and shouting about it being a great place to invest. The Bondholders play host to a substantial network of local

companies from a range of sectors, and we were excited to get involved. “Following our involvement, we’ve grown some very strong working relationships with a number of local businesses, and we’ve actually acquired some of our key suppliers by creating connections through the Bondholders network. Our IT services are provided by Seriun, who we connected with at a Bondholders event, and our website and marketing is looked after by another bondholder, Root Fifty Two. “As part of our commitment to the cause, we’ve incorporated two Burnley Bondholders livieried trailers into our fleet. Travelling all over the UK as part of our transport and distribution operation, these trailers will be seen in towns and cities up and down the country, and are designed to help with marketing the town and really pushing its strong enterprising network.”

The innovative Modern Milkman announces NEW £5million investment The Modern Milkman, one of Burnley’s many innovative firms, has announced a new £5million investment package. The company received the grant from the Environmental Technologies Fund, which works to help build more convenient and sustainable grocery shopping methods. The Modern Milkman was selected by the fund due to its sourcing

of groceries from independent and local suppliers as well as its use of sustainable and reusable packaging. Modern Milkman founder and CEO Simon Mellin said: “The ETF was the obvious choice of investor for us and we’re thrilled to have their support as we move into the next phase of our journey. “We believe their insight, skill and experience in

the sustainability space will help us deliver the positive impact we strive to have on the environment at pace, as we move forward with our expansion plans across the UK over the course of 2021.” The company hopes to use the financing to expand its operations beyond the North of England and help its customers to move away from the use of plastics and towards

more sustainable lifestyles. This comes as demand for grocery deliveries has soared due to the coronavirus pandemic, with more and more customers shopping online.ETF Partners investment manager Tomer Strikovky said: “We have full confidence that TMM will play an important role in changing how we consume food, and we continue to be impressed by the founders.

News Digital marketing agency +24 appoints new operations director as growth soars - achieving its first ever £1million turnover figures Carrie Nestor, who has almost two decades of experience in project management and operations at various firms across the North West, will work alongside managing director Dave Walker and technical project manager Steven Emery. Ms Nestor, Lancaster University law graduate, who lives in the Ribble Valley with husband Dave and their two children, Hollie and Theo, will be aiming to help grow the business, which is also in the process of creating a raft of new jobs, including senior software developer roles and a marketing manager. She said: “I’m really excited about this new challenge, the leadership team seem down-to-earth and Dave is clearly a master of his trade. “I can’t wait to enable and add to his vision and plans moving into 2021. “When I told my husband Dave about my new job, he joked that somebody called ‘Dave’ could finally tell me what to do. “My appointment comes at a pivotal time for +24, especially with the launch of The +24 Academy next year, so I’ll be working tirelessly to raise the company’s profile.” She added: “I’m going to be looking across the business in terms of continuing growth and profits. The digital agency have also recruited six new staff to the team, taking its total number of employees to 20, and is in the process of taking on even more. And,

after investing more than £100,000 in the business during the past six months, it is on course to hit seven-figure sales levels for the first time, having seen turnover soar by 50% in the past quarter. This is despite having to move to remote working during the coronavirus pandemic lockdown. Dave Walker, Managing Director, said: “It’s been a very difficult six months for everyone, employers and staff alike. “Thankfully, we were able to respond early to make the changes that were vital to ensure the business has remained buoyant and successful. “We have been agile in our response to our customers and forged new relationships with businesses by listening to their needs and responding appropriately. “It has led to some fantastic new clients.” He added: “Circumstances have led us to make some pretty big changes, like establishing remote working for all our team, but our ethos and strong work ethic

has remained – and is positively reflected in our books. “In this last quarter we hit 50% growth compared to the same time last year, mainly thanks to existing clients bringing us new business, as well as some new accounts.” Existing, long-standing clients including Ansell Lighting, Calico and IT recycling company Tier 1, have continued to work closely with Dave and his team of software developers. The firm’s ability to adapt to the changing landscape of the UK as the COVID-19 pandemic spread was illustrated when long-standing client Calico and Burnley Council turned to +24 for help. Burnley Together is a new partnership between Calico, Burnley Council and other agencies, to urgently address issues created by the pandemic – specifically, where to turn to for help.

Lancashire Textiles hits BBC headlines for diversification into face mask production Lancashire Textiles switched to producing face masks in 2020, reacting to the national requirement to wear face coverings early in the pandemic. The business featured on the BBC news for their innovative diversification. Based on Howsin Street, Lancashire Textiles have been manufacturing duvets, pillows and mattresses in Burnley

since 2001. However, the pandemic crisis has created an unprecedented demand for face coverings, which the company has been in an excellent position to produce. Sales manager Steve Aspey said: “Some of our production has been switched to face masks and wipe-clean only products, which we also supplied during the Ebola outbreak to help

bolster levels of production. “This is something we can do due to the flexible nature of our manufacturing and the expertise of our workforce.” The masks are of a higher quality and come in more colourful designs than standard medical masks. Thanks to the level of public demand the company has avoided redundancies and

become one of the few in the UK to have taken on extra staff at this unprecedented time. www.lancashiretextiles.co.uk

Lancashire’s Largest Law Firm Joins The Landmark Business Club The Landmark Business Club in Burnley is the new location of choice for one of Lancashire’s most important law firms Forbes Solicitors. It’s a significant vote of confidence for the town. The decision to open an office at the iconic Landmark building is great news for Burnley.

The Landmark is already host to a growing number of businesses. Oliver Burton, CEO, Forbes Solicitors: “By renting offices at the Apex Centre in The Landmark we hope to solidify our position in Burnley. We were looking for an impressive location to meet

with clients and The Landmark ticks all the boxes, it’s one of the most attractive buildings in town. They’ve got all the modern facilities we’re looking for, all housed in a building with 100s of years of local history.” Mark Crabtree OBE, Director The Landmark: “We’re proud

to be working with such a prestigious law firm as Forbes Solicitors. This is a big win for us, and it shows we’re on the right path and that our business club is thriving. Forbes has a long history in the north of England, and we’re honoured to be a part of that.”

World leading Burnley business raises vital funds for Pendleside Pipeline Induction Heat (PIH), world leaders in oil and gas pipeline coating systems, has raised an incredible sum of money for Pendleside Hospice. The company, which is located in the town’s Rossendale Road Industrial Estate, has supported the charity since 2018, held a virtual donation day for employees held a virtual donation day for employees raising a whopping £10,046 ! A dedicated donation page was set up to raise funds – with each donation double matched by PIH’s parent company Stanley Black & Decker to boost the final total further. In addition, employees were invited to take part in a number of fundraising activities and

games – all held online – including a virtual raffle, blackout bingo and a guess the baby photo competition. The company’s workshop team also raised funds with a socially distanced football card game as well as putting disused coil cable drums to good use, by upcycling them into garden tables and then selling – with all proceeds going towards Pendleside. Said PIH Managing Director, Paul McShane: “We are committed to supporting our local community and its charities during the pandemic and are incredibly grateful to Stanley Black & Decker for the generosity they have shown with the double matching of all donations.”

News Crow Wood Hotel & Spa Resort celebrate their 1st Birthday scooping several awards

The Crow Wood Hotel & Spa Resort celebrated their first birthday in the latter part of 2020 in what has been an extremely difficult time for businesses in the leisure and hospitality sector. We are so proud to report that this fabulous leisure and hotel resort here in Burnley received some fantastic birthday presents in the form

of being awarded the AA’s 4 star rating, the World Luxury Restaurant Award for the fourth year running, and a World Luxury Spa Award. It certainly hasn’t been a normal or easy first year but this fantastic hotel which is becoming a sought after #staycation choice, with its luxury rooms, stunning countryside views and delicious

HAVE YOU VISITED

dining. We’re confident the hotel will grow as #staycation choice when restrictions are lifted. We’d like to congratulate all the staff and Crow Wood team who at this difficult unprecedented time have collectively secured these awards which are a much needed lift for them and the town at this time.

burnley.co.uk 20

Recycle IT supports local communities as lockdowns saw demand for laptops soar Recycle IT has been supporting vulnerable people and charities to get online, after COVID-19 lockdowns saw demand for laptops soar. The Manchester Road company recently relocated from the Ribble Valley to Burnley, safeguarding 22 jobs. It chose our town because when the business looked at where it wanted to relocate, “we were drawn to Burnley’s great regeneration programme and the entrepreneurial spirit,” Recycle IT told us.” Business Development Manager at Recycle IT, Carl Greenwood, said: “Last year was one of our busiest years and a big reason for that was the COVID-19 lockdowns. Businesses and individuals who hadn’t before needed to be equipped with desktops, monitors and laptops suddenly needed affordable kit, and fast.

“We have been providing an average of 5,000 laptops a month during the pandemic to schools, NHS and frontline workers, as well as to businesses who required their staff to work from home.” Businesses don’t need to place large orders either; Recycle IT serves customers, whether they require one laptop or 300. And whilst business has been strong, Recycle IT is also committed to helping the community, particularly vulnerable individuals and charities. In the past year, the company has donated £15,000 worth of equipment to football clubs, local charities and vulnerable members of the community. One such recipient was Bancroft House in Burnley. Bancroft House is a support centre for former armed forces. It is ran by Healthier Heroes, a charity set up by Burnley

veteran Andrew Powell, who recently told Burnley.co.uk about the mental health and addiction challenges that former armed forces can struggle with. Recycle IT is confident about its future in Burnley. It has made capital investments and improvements to its facility of more than £1 million, has invested more than £100,000 to set up an inhouse printing department and continues to reinvest into its fleet. It now has six trucks operating across the UK on a daily basis. Mr Greenwood said: “The laptops we provide are grade A, fully refurbished to Microsoft Authorised Refurbisher Standards and we are ADISA, ISO9001, ISO14001 and ISO27001 accredited. This means end users and businesses who sell their old equipment to us can have complete peace of mind that the equipment meets stringent security standards.

All the work is done in Burnley too and the laptops can be purchased for up to 50 per cent cheaper than the big high street and online brands. This has been a real benefit to those schools, businesses and other organisations who suddenly needed to get their hands on a lot of high-quality equipment.” There are obviously the environmental benefits too to refurbishing old equipment and Recycle IT are confident that they can continue to grow in Burnley and serve the local community and beyond evenmore. “Over the next 12 months, we will be looking to turnover and break the £5 million barrier, and grow and continue to enhance our workforce to create more jobs in Burnley, as well as offer our services to more business within the area,” Mr Greenwood explained.

WHY INVEST IN BURNLEY?

We’re the first to admit that sometimes it surprises people just how many vibrant sectors call our town home. This feature highlights just a handful of the thriving sectors you could work in or tap into.

Advanced Manufacturing & Advanced Engineering Burnley is a force to be reckoned with when it comes to advanced manufacturing and advanced engineering. In total, these major sectors and all of their sub sectors, including aerospace and automotive, account for 7,000 jobs in Burnley – approximately 20% of total jobs in the town.

7,000 + JOBS in

ADVANCED MANUFACTURING

ADVANCED ENGINEERING EMPLOYEES

12.5%

labour cost savings VS national average

1 st

Manufacturing for % of industry made up by manufacturing

We are proud to also host renowned advanced manufacturing companies that deliver cutting-edge products. Burnley’s average labour costs are 12.5% lower than national average. In comparison, Derby’s average labour costs tracks the same as the national average, making our town an affordable strategic hub. Our convenient transport network not only simplifies logistics, but means talent can be attracted across a large part of the North West, including Liverpool, Leeds and Manchester.

CONVENIENTLY LOCATED ON M65 WITH ACCESS TO M6, M62, M66 AND BEYOND... Logistics Burnley has a varied logistics sector and is home to renowned global brands such as Boohoo.com (fashion and textiles), Exertis(technology distribution) and Fagan & Whalley (haulage). Liverpool Superport is an hour away, whilst there are three international airports within an hour’s drive - Manchester Airport, Liverpool John Lennon Airport and Leeds-Bradford International Airport. Burnley is also located on the M65, which opens to the M6, M62 and beyond.

Aerospace

3 INTERNATIONAL AIRPORTS

within an hour’s drive

Our central location in the North West means we are at the heart of the wider regional advanced engineering cluster. The North West aerospace cluster is the biggest in Europe, contributing £7 billion to the UK economy - 25% of UK aerospace turnover. Burnley may be at the heart of the North West and therefore its advanced engineering cluster, but we offer a highly competitive cost base. Our industrial rents and labour costs are significantly lower than some of the other clusters in this sector in other parts of the country.

TOP

16 UK Tech Town

Digital and Creative Our growing status as a university town goes hand in hand with our digital jobs success. In fact, we rank second in the UK for digital jobs growth. During 2014-2015 alone, we saw annual growth of almost 162%, compared to 2% across Great Britain and 30% across the rest of the North West. With UCLan committed to having 4,000 university students in Burnley by 2025, we are excited to see this sector further expand. There are almost 19,000 employees in the digital sector in Lancashire, with the highest proportion working in Burnley and Pendle. Here, some 6,500 digital sector employees can be found. These individuals account for more than 4% of total employment in the travel to work area. Between 2012 and 2017, there was a 20% increase in the number of digital businesses in Burnley and Pendle.

most successful UK town for digital jobs growth

4,000 University students by 2025

Automotive The North produces 500,000 passenger cars every year, representing over 40% of the UK’s total . As a whole, the UK is home to six mainstream car manufacturers, 11 engine manufacturers, seven major sports car and premium manufacturers and 20 research and design centres – not to mention more than 2,400 suppliers. Burnley’s prime central position in the UK makes it a convenient location for automotive companies who can benefit from Burnley’s and other manufacturing hubs.

Education & Training Burnley is a growing university town, with UCLan planning to offer courses to 4,000 students by 2025. That’s on top of the qualifications already offered by Burnley College and University Courses Burnley, as well as the town’s other further education establishments. Burnley College offers a sixth-form centre, university courses, Themis apprenticeships and adult learning. Rated by Oftsed as Outstanding, the college also has the second-largest apprenticeship programme in Lancashire. This is supported by the exciting and thriving sectors that apprentices can gain experience in. Its Sixth Form Centre was also announced as the top in England.

News PPD PRINT DIRECT SUPPLY TO ADDMAIL SOLUTIONS

Production Print Direct Ltd PPD based in Burnley’s Vision Park development,has recently been awarded a supply and service contract for a full colour and mono digital print solution by Addmail Solutions, also headquartered in Burnley, to enhance their rapidly expanding direct mail and fulfilment business. The solution provided includes PPD's prepress software which creates bespoke mail documents and incorporates variable data, barcodes and numbering conveniently prepared for immediate printing, cutting down turnaround time and adding value to client documents both in mono and full colour on a wide range of substrates. Both companies have experienced challenges due to Covid-19 but are hoping to take advantage of their experience and expertise in their respective fields to maintain growth in the coming years. Addmail Solutions Limited can be contacted on 01282 795335 or email David Hughes on dave@addmail.co.uk Production Print Direct Ltd can be contacted on 0800 774 7145 or email mike.ashforth@ppdirect.co.uk

Boohoo’s purchase of the Debenhams brand means further investment in Burnley Boohoo has a huge presence in Burnley with its distribution warhouses and its customer contact centre on the Heasandford Business Park. The buyout of the Debenhams brand will lead to further Boohoo investment in the town. Boohoo have bought and renovated two huge empty premises (one formerly M&S Print and one the former TRW factory) to accommodate the new brands including Karen Millen clothing stock and other leading brands. This transaction will allow a new Debenhams-branded business to emerge under strong new ownership, including an online operation and the opportunity to secure an international franchise network that will operate under licence using the Debenhams name, Boohoo said it was a

“transformational deal” and a “huge step”. Boohoo has already bought a number of High Street brands out of administration. It snapped up Oasis, Coast and Karen Millen, but not the associated stores. Its executive chairman, Mahmud Kamani, said: “This is a transformational deal for the group, which allows us to capture the fantastic opportunity as ecommerce continues to grow. Our ambition is to create the UK’s largest marketplace. “Our acquisition of the Debenhams brand is strategically significant as it represents a huge step which accelerates our ambition to be a leader, not just in fashion ecommerce, but in new categories including beauty, sport and homeware.” Boohoo, with its customer service office and distribution

warehouses in Burnley, said Debenhams was expected to

relaunch on Boohoo’s web platform later this year.

WHY BURNLEY IS SUCH A GOOD FIT New Burnley Football Club chairman Alan Pace has given his full backing to the work of manager Sean Dyche and outlined his thoughts on bringing a positive future to Turf Moor. Pace, managing partner of new club owners ALK Capital, held his first virtual media conference since the successful takeover of the Clarets which saw the American replace Mike Garlick as chairman. In a wide-ranging set of interviews, Pace made clear the new board’s support for Dyche and their plans to back the Burnley manager in the January transfer window. And he also explained the appeal for investing in Burnley as a member of the Premier League, which he described as the greatest sports’ league in the world with the worldwide appeal to match. “Burnley fit a number of things we felt were important to us long-term; primarily looking at the passion, the operating structure, the opportunity for growth and

the ability for us to have an impact as a management team and an organisation,” said Pace. “When we looked around at various clubs, one of the things that stood out was the position of this club in this community is unbelievable, the way it has brought it together, the way it’s at the centre of the community. “Also, the longevity of the manager, the ability of him, specifically, to have punched well above his weight, as far as the team is concerned, and the financial stability of the club and the way it’s been run all led us to the place we have come to, which we thought was a great opportunity. “We think there are some building blocks here we can actually work with. “It’s really important to us to see there is a very solid, historical

relationship between fans, community, club. “Where you sit in the country and the passion of the game in this part of the country; it’s not a corporate environment, it’s not a tourism environment. It’s very much ‘live, breathe, die Burnley football’.” Pace – who has set up a family base in the Ribble Valley – will split his time between offices in New York and London and Turf Moor. He will be ‘hands-on’ in looking to drive the Clarets forward and expects 80 per cent of his time to be spent at the football club. He has held his first talks with Dyche and wants the Clarets’ boss to be part of the long-term plans, with the initial focus on January transfer targets to try and build on a superb run of form which lifted Burnley clear of the Premier League’s bottom three.

“We are very big fans,” added the chairman. “We like consistency, we like longevity and we see what an amazing manager he is, and a leader. Leadership is really important to us. “He does have some things he’s looking at. We’re supportive of what he’s looking at. “If he wants to go forward on the things he wants to do we’ll be there and support what he needs to have happen. “The prudence here is being able to move swiftly and support what needs to be done. “I would expect we’d be thoughtful in the process because that’s what Sean has always done. “We will be very supportive of making sure he can achieve his goals. I don’t expect Sean to be frustrated.”

News

Jordan North billboard goes viral I’m a Celebrity runner-up and Burnley lad Jordan North won the hearts of the nation when facing his fears in the popular ITV show, with his famous chant of “happyplacehappyplaceturfmoor” instantly trending on social media. And the Radio 1 DJ, who is a huge Burnley FC fan, had a billboard dedicated to him on Belvedere Road, close to Turf Moor. The billboard was organised by Burnley.co.uk and burnley.social to acknowledge Jordan’s achievement and to bring some cheer to the town. When told about the billboard, Jordan said: “Thank you for this, honestly, it’s amazing. Thank you for doing this for me.”

Cube HR scoop two special awards Burnley Bondholder and growing Burnley HR business, Cube HR, scooped one of the three BIBA’s that were awarded late last year for the amount of local businesses that they helped free of charge during the pandemic, as well as an HIVE In It Together Award. Cube scooped the awards for helping over 60 local

businesses with free support during the pandemic and they continue to offer free advice for businesses that need their help. Their ethos is the more businesses they can help survive, the more businesses they will have to work with moving forward as they want to see the local community thrive. Despite doing this and continuing to offer their services for free, they have seen a 110% increase in turnover from end of 2019 to end of 2020 and they have just taken on a new full time staff member as they continue to grow, signing up a further 15 clients in the first two weeks of 2021. Claire Thwaite, the CUBE HR human resources manager was awarded the title of Employee Hero at the BIBA Heroes Awards. Claire secured the award thanks to the work she has done keeping track of government updates since the start of the pandemic and supporting the company’s clients.

This dovetailed well with the company’s focus, providing HR support and general for smaller businesses. Claire said: “I’m delighted to have won this award; there has been so much mis-information and confusion for businesses and I did what I thought was the right thing for so many businesspeople feeling the effects of the pandemic. I’m very grateful for Lisa’s nomination and thankful to The Biba’s for the recognition.” The BIBAs are a series of awards set up by East Lancashire Chamber of Commerce aimed at recognising the innovation, commitment and community spirit shown by Lancashire businesses. This year has given particular attention to those who have risen to the occasion when faced with challenges presented by the coronavirus pandemic. Claire’s efforts in this regard have included introducing Monday Mode video sessions offering tips on topics such as

‘how to do a redundancy’ via zoom, running Wednesday Wisdom sessions, answering topical HR questions from the previous week and organising webinars. She was nominated for the award by her boss Lisa Sourbutts. Lisa said: “Having captured the necessary information, she would then put it in a format that was easy to understand, together with any actions needed and get this out to all of our clients the same day. “Every time there were updates as to social distancing, shielding, furlough and the CJRS she did the same. No one asked her to do this; she just took it upon herself to ensure our clients were well informed as quickly as possible. “We have received amazing feedback from our clients about this, saying that they could not believe how quickly we were updating them.”

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News Vital new training courses to help you and your team support children and young people through COVID-19 and beyond

North West Business Training – the trusted training arm of Burnley College, the Number 1 College in England * - is focussing on how those working with children and young people can play their part in protecting their mental health and emotional wellbeing during the Covid-19 pandemic and beyond. While emphasis is placed on the physical safety and protection of senior citizens from the virus, the effect on the younger generation’s mental health - as they fear for their futures, miss out on vital social interactions and worry about their family’s health - has never been more concerning for those who work or volunteer in Health, Education or Social Care or the Third Sector. With this in mind, North West Business Training is meeting these concerns head on and leading the way with specialist, expert-led training courses to give employers and employees, the skills, knowledge and confidence to support young people through these worrying times. The new courses are: • Understanding Children and Young People’s Mental Health, a part-time course delivered online over 20 weeks, providing an

Intermediate qualification and understanding of factors which may affect mental health, as well as how to offer support • Introduction to PersonCentred Skills, a part-time course delivered over three weeks, providing the basic skills, knowledge and confidence to effectively help and support individuals. The courses have start dates in the weeks and months to come to fit in with your busy schedule, with discounts available. No prior entry requirements are needed to enrol on the courses and both can lead to additional study and training pathways if required to expand on the skills and knowledge gained. Ashley Alderson, Manager of North West Business Training, said: “Children and young people have seen an unprecedented upheaval in their way of life which can place huge stresses on their mental health and leave them struggling to cope or articulate their fears. “COVID-19 has created a unique set of challenges in the workplace, from adapting established working practices to maintaining health and safety and keeping track of the latest Public Health guidance and tier system.

And there continue to be many plates to keep spinning well into 2021. It’s crucial though, in the midst of all this upheaval, that all of us who work with children and young people never lose sight of what’s really important – their mental health, emotional wellbeing and development. “As a professional, responsive business training provider, we are well aware that helping others is an integral part of so many of today’s job roles, whether it’s at the heart of your job description in the education or health and social care sector or if you’re in a customer service role. Having a qualification to recognise your skills – and the expertise and confidence to make a difference to someone’s life – is a great addition to your individual CV or workforce skillset which is why we are delighted to be delivering these courses.” North West Business Training also offers additional training courses targeted at improving awareness of general mental health issues and providing the vital skills to support others with its established: • Mental Health Awareness – a one-day course currently delivered online providing an introduction to mental health conditions; stigma

surrounding mental health issues; the importance of early intervention; how to instigate a conversation and signpost for help and also self-care. • Mental Health First Aid (accredited by Mental Health First Aid England) – a two-day course to provide you with the skills and confidence to identify, understand and help someone who may be experiencing a mental health issue. You will be able to listen, reassure and respond, even in a crisis - and even potentially stop a crisis. Are you interested in joining one of our expert-led training courses to help the children and young people you meet in your daily life? Do you want to acquire the skills, knowledge and confidence that will make a difference with training from a reliable, trustworthy training provider committed to your success? North West Business Training are here to cater for your business needs with integrity and innovation. To find out more visit our website www.burnley.ac.uk; email nwbt@burnley.ac.uk or call 01282 733272.

Planning Application gives green light for Ring Stones to begin work on land at Sycamore Avenue Planning permission has been granted for Ring Stones Maintenance and Construction, part of The Calico Group, to commence work on a £5m redevelopment project in Burnley. This will enable the creation of 22 two and three bed houses and 12 apartments. The area, based on Sycamore Avenue, Gannow, has laid derelict for a number of years and had been branded an eyesore by locals, while also attracting bouts of anti-social behaviour. The development will create a new neighbourhood and offer affordable quality homes for rent in a desirable area. In redeveloping this site, which will benefit the wider local community, Ring Stones are looking to create energy efficient homes for the future using ethical and

environmental standards of working. Ring Stones pride themselves on supporting local suppliers and creating employment opportunities for both existing experienced construction workers and apprentices. In addition, Ring Stones will be providing training opportunities specifically for young people through the Government Kickstart Scheme. James Macaree, Managing Director of Ring Stones, said, “This project is an

exciting and rewarding venture for everyone involved. Not only are we set to rejuvenate an area of Burnley which has long needed attention, we are also going to be doing it in a way that benefits the community by keeping everything as local as possible – from the workforce to supplies.”Details around the progress of this development will be announced in the coming months.

Sycamore Avenue CGI by BTP Architects

News Pioneering collaboration shapes future workforce Burnley College has earned a place in the finals of the Association of Colleges’ prestigious national Beacon Awards for its innovative work with employers to help create the skilled, motivated and innovative workforce of tomorrow and boost the region’s economy. This month, representatives from Safran Nacelles Ltd, Veka plc, Paradigm Precision Ltd, BCW Manufacturing Group Ltd and Hycrome Europe Ltd joined Tutors, College leaders and Apprentices to discuss the pioneering work carried out in the Centre for Advanced Manufacturing and Engineering Excellence – which has now influenced teaching and learning across every division in College – in a day of intense online scrutiny. The College’s work with employers has seen it already achieve AoC Beacon Standard and Commended Status to reach the final of the City and Guilds-sponsored Employer Engagement category of the awards which highlight best practice in the education sector. In the finals Burnley College is flying the flag for the North of England against Colleges from Devon and Somerset. The College’s impressive entry to the annual awards focussed on the development and impact of the North West Engineering Advisory Board. The group was founded by the College some six years ago to help facilitate collaborative working and align education and training provision to the needs of industry. It now has a membership of more than 30 and is led by employers whose input is integral to the development of the College’s course offer, facilities development and specialist staff recruitment. The entry highlighted how the College and employers’ symbiotic relationship has proved particularly effective during the COVID-19 pandemic in supporting business resilience, change management, diversification and problem-solving. It also showcased how the Advisory board model had been expanded to now embrace additional industries and sectors, as well as professions, to shape additional areas of training provision and allow the sharing of best practice and resources. Neil Burrows, Director of Themis, the College’s Apprenticeship Training Arm, and North West Business Training, the College’s bespoke training provider for the business community, said:

“We are extremely proud to be recognised in the top three Colleges in the country for our work with employers and would like to thank every business which has helped us to reach this achievement. “Close links between the education sector and industry have never been more important. Our region’s future success and prosperity depends on our ability to work together to create a dynamic, highly-skilled and motivated workforce of the future and the business community having the tools and knowledge to ride the current and future economic storms through additional training and support.” The College’s award entry focussed on how discussions within the Engineering Advisory Board had transformed the delivery of engineering courses and training aligned to its vision of ensuring students

and Themis Apprentices have the hands-on skills, specialist knowledge and attributes to meet the current and future demands of the region’s engineering employers, large and small. This has led to: • The engineering curriculum and training delivered to students aged 16-19 focussing on skills rather than classroom theory, to create a dynamic, innovative workforce • The number of engineering courses offered increase in line with industry demands and specialisms • The number of Themis Apprentices rise from 100 to 520 and the number of students and Apprentices progressing to university-level qualifications tripling • The College named North West Aerospace Alliance New Talent Training Provider of

the year for two consecutive years The expansion of the successful Advisory Group/Forum model being rolled out to other industries and areas of expertise including Human Resources, Construction Professions and Digital Technologies • The development of a pioneering PreApprenticeship programme to support employers’ future recruitment plans and ensure the very best potential apprentices are not lost to industry • The implementation of Destination Recovery, a multi-faceted support programme offering employers access to the very latest training, change management and business resilience/ agility modelling. Investing more than £4million in its expanding Centre for Advanced Manufacturing, the College has recruited industry experts, with years of experience in their chosen specialisms, and fitted its workshops with the latest industry-standard equipment and technology with the support of employers, including Fort Vale Engineering Ltd, Futaba Manufacturing UK Ltd, BooHoo, Safran Nacelles Ltd, WEC Group Ltd, Orthoplastics Ltd and Hycrome Europe Ltd. Neil Burrows added: “The role that employers play in the life of Burnley College cannot be underestimated. Their input, their expertise and their generosity with their time and resources is invaluable to students and Themis Apprentices alike. They help to make learning come alive; support students in developing the attributes that will make them stand out from the crowd and have been instrumental in Burnley College being recognised as the Number 1 College in England in the latest Government achievement tables for students aged 16-18. •

Are you a business looking to work with the Number 1 College in England to transform education and training within your sector? Do you want to access the very best sector-specific training, led by trusted and highly-respected industry experts? Whatever your business size or sector, we’ll be happy to work in partnership with your business. Find out more via www.burnley.ac.uk/ employer, contact 01282 733005 or email employer@themis.ac.uk.

Rodriguez Signs for The Landmark, Burnley

The Landmark has signed an important deal with international football agents DRN Sports Management. The new signing will see yet another prestigious organisation join The Landmark’s thriving business community. The Landmark is a grade 2

listed building on School Lane in Burnley town centre. Formerly the home of Burnley Grammar School, the iconic gothic building has been tastefully restored into a thoroughly modern and impressive business hub and coworking space.

The decision for DRN Sports to join The Landmark business club is a strong vote of confidence for the organisation. Kiko Rodriguez, Burnley man and founder of DRN Sports Management, was once a footballer himself. His son Jay Rodriguez is currently a top striker at Burnley FC. Mr. Rodriguez explained about the decision to set up his international headquarters at The Landmark: “Before Covid hit we were flying in players from all over the world and we needed a facility that represented our business. The Landmark has all the facilities a modern business would need. We’ve got plenty of hotels nearby and there are fantastic transport links to other parts of the country.”

DRN Sports is the latest in a string of top signings. Since last October, The Landmark has experienced an astonishing 400% growth. Last November saw one of the region’s most important law firms, Forbes Solicitors, set up an office there. Liz Wilkinson, General Manager at The Landmark, commented: “Having a prestigious organisation like DRN Sports Management set up at The Landmark is another great signing It’s great news for us, for Burnley, and for the North West. I’d like to welcome Kiko Rodriguez and DRN Sports Management to our Business Club. I’m sure they’ll have a great future as part of our community.”

New employment and skills hub for the young people of Burnley Burnley businesses have been called upon to support young people in the town, who have particularly been hard hit by the COVID-19 pandemic. An unfortunate consequence of the pandemic is that the town’s 16–24-year-olds have seen reduced training and employment opportunities, as well as redundancies. The Burnley Together Youth Employment and Skills Hub has been launched to help young people with training and job opportunities, including those not advertised or promoted elsewhere. Individuals will also receive personalised coaching support that focuses on mental and physical health, helping to build resilience. Kate Ingram, Strategic Head of Economy & Growth, Burnley Council said: “Whilst

the town of Burnley is resilient, and we can see that with the way the community has pulled together during this time, we also must understand the challenges that our young people in particular have faced during the past ten months. “Statistically, it is 16–24-yearolds who face the higher volumes of redundancies, as well as reduced employment and training opportunities. That is why the Burnley Together Youth Employment and Skills Hub is essential and we are proud that our young people have this support. “As well as encouraging young people to get in touch, we really do ask our local businesses to reach out and help protect that generation’s future. Whatever support you can provide could really change a young person’s

life, no matter how big or small. We look forward to working with our town’s businesses, who we know are incredibly supportive of training young people, especially via apprenticeships.” There are three ways Burnley’s 16–24-year-olds can access the Youth Hub; by either emailing : contact@burnleytogether.org.uk, by calling them on 01282 686 402 or by asking a Job Centre Plus work coach to refer them to the Hub. Employers in the town can contact Samantha Smallridge, Employment and Skills Coordinator at Burnley Council, at ssmallridge@burnley.gov.uk. Whether it’s offering work experience or opening up a placement, or providing coaching and advice, all support is very much appreciated.

The Hub’s partners include Burnley Council, Calico, Burnley College, UCLan, Burnley Football Club, the Department for Work and Pensions, The Prince’s Trust and Burnley Leisure. Philip Jones, Director of New Services at Calico, said: “Calico is proud to help lead this initiative to ensure the young people in Burnley are given the best chance possible when it comes to skills and employment. This is a joined-up effort by all of the partners to support those young local people who are struggling. I really would encourage both businesses and young people to get involved and together, we can ensure we are in the best position possible to come through these difficult past few months and ensure a brighter future.”

News

JOANNE HINDLEY PROMOTED TO MANAGING DIRECTOR OF PETER SCOTT PRINTERS Joanne Hindley has dedicated 26 years to Peter Scott Printers, a commercial lithographic and digital printing business established in 1960, and a traditionally male dominated sector. Joanne started as Office Junior, and has progressed through various roles including Commercial Director. She is so highly valued in the company, this week she was promoted to Managing Director. One of the largest projects Joanne has undertaken was overseeing the move of premises in April 2020 to Heasandford Industrial Estate in Burnley, following a £200k investment in a £1m factory. The move was planned pre pandemic and PSP had a surge of demand to deal with at that time too, with items such as essential local authority work, including signposting and social distancing

signs. It was achieved whilst remaining fully operational and open for business. The move was complex and involved moving 36 tonne printing presses and equipment. Joanne took the opportunity to engage experts AMRC North West on lean time management and streamlining production layout, to refine operations and reduce lead times. Peter Scott Printers have also invested in new computer-to-plate tech. PSP is also reducing its carbon footprint, and is FSC certified as part of an initiative to have minimal environmental impact. They now have more capacity, quicker turn-around times and are looking forward to the future, under Joanne’s very capable watch. Joanne Hindley, Managing Director

at PSP said “I’m absolutely delighted and honoured to be given this role, and very proud to be working with such a wonderfully supportive team.” You can see more about Peter Scott Printers at: peterscottprinters.com

I’m absolutely delighted and honoured to be given this role...

MGD SUBMITS NEW PLANNING APPLICATION FOR BURNLEY’S PIONEER PLACE

Maple Grove Developments, R PLACE, CURZON STREET, BURNLEY

within the town centre, with a part of the Eric Wright Group, quality food and beverage offer 03 - View towards Proposed Cinema across the Proposed Central has submitted a new planning and a new stateSquare of the art cinema. application at the £21 million The food and beverage offer aims _(P1)(S2)_Indicative CGI 03 Pioneer Place scheme in Burnley to attract a range of national, town centre. This public/private regional and independent partnership with Burnley Council operators to provide a diverse will deliver 120 new jobs, 180 offer to support this growing construction jobs and £1.35m University town. GVA to the local economy. Speaking about the new Working with AEW-Architects application, Nik Puttnam, and planning consultant, Smith Senior Development Manager Love, the revised application at Maple Grove Developments includes plans for a seven-screen commented: “Over the past cinema and 12,750 sq ft of leisure year, working in partnership and retail floorspace across five with Burnley Council, we have units, centred around a new reviewed the development mix to public realm. ensure the scheme kickstarts the Located on the former regeneration of the town centre Pioneer Co-op site on Curzon post-Covid and to secure public Street in the town centre, the monies to support delivery of the scheme will provide a new day scheme from Lancashire County and night-time leisure destination Council and the Lancashire

“It’s about planning for a For Illustrative Purposes Only better future and part of wider work to prepare the way for business recovery post Covid-19.

Enterprise Partnership.” “It has been a challenging 12 months for the project, but working in partnership with Burnley Council, it is really exciting that we now have a fundable and deliverable scheme and, subject to securing planning consent in the early Spring, we hope to start works on site in late Summer 2021, with the development scheduled to open in Spring 2023.” Kate Ingram, Strategic Head of Economy and Growth, Burnley Council, said: “This is another step forward in helping to secure Burnley’s future as a thriving centre with an attractive shopping offer during the day, and a vibrant night-time economy.

“Having a multi-screen cinema in the town centre, along with new restaurants, will help draw in more visitors which will give a wider boost to other nearby shops and businesses. It fits in well with our ambitions to see Burnley become a university town with the expansion of UCLan and Burnley College.”

News

Burnley College invests in future of education as work to expand facilities picks up pace in 2021 Work is continuing during the COVID-19 pandemic on a major, £7 million project to further develop Burnley College's £100 million town centre Campus to ensure it continues to lead the way nationally in providing an inspirational environment for learners. A new four-storey building, due to be completed in Autumn 2021 lies at the heart of the expansion plans within the grounds of the Princess Way Campus, which has been home to Burnley College, named the Number 1 College in England*, for 12 years. Other key developments include an extension to house state-of-the-art facilities at Fitness Evolution, the College’s on-site, award-winning gym and fitness centre. Burnley Borough Council has given its stamp of approval to the exciting plans for the environmentally-friendly project, which has been meticulously planned to ensure there is minimal disruption on site and around town while building work takes place.Groundwork is being carried out by PLP Construction. The investment will enable Burnley College to stay abreast of current and future changes in the education and training sector, including the introduction of the new T Level qualification which is being offered at the College to school-leavers from September in the fields of Science and Healthcare Science. The sustainably-built new teaching block will provide 20 interactive classrooms offering the latest educational technology to students, as well as specialist laboratory and training facilities simulating workplace settings found

in the healthcare sector to enhance the learning experience. The easily-accessible space, will also include bright and airy social and independent study spaces for students. The College’s expansion of its sport and fitness facilities will see: • A specialist gym for use by the College’s Elite Athletes who compete at regional, national and international level • A sports therapy suite • An environment chamber to help athletes acclimatise to competing in different climates • A cryotherapy chamber • A dance studio • Additional teaching spaces The expansion has been necessitated due to the College’s growing reputation as one of the leading providers of specialist Sport and Fitness education and training. Holding a Sport England TASS (Talented Athlete Scholarship Scheme) accreditation which ensures students can perfectly balance their training and competition commitments with the very best academic provision, the College has seen significant growth in its Elite Athlete programme. The Programme supports athletes competing at regional, national and international level by providing tailored strength and conditioning training, alongside sports psychology and nutritional advice. Stuart Arnfield, Burnley College’s Director of Finance and Resources, said:

"We are very excited at the prospect of this new development and are looking forward to seeing it completed this Autumn. This is an investment in the future of education in Burnley and will consolidate our position as a leading centre of learning not just in the North West, but in the UK as a whole. “The College has been growing in student numbers for a number of years, with significant growth in the last two years seeing the existing facilities nearing capacity. We are hugely proud of our amazing Campus and are committed to its continued development to offer the ultimate education and training to generations to come. “Our learners deserve the very best. We are providing them with an environment which will help them prepare for university study or successful careers; will inspire and motivate them to be the very best they can be and place Burnley firmly on the education map.” Are you interested in studying at Burnley College Sixth Form Centre, the Number 1 College in England? Do you want to learn on an amazing campus where we are committed to providing the best facilities and where there is space for everyone to develop? Come find out more via www.burnley.ac.uk, contact 01282 733373 or email s.services@burnley.ac.uk. *In the latest official Government achievement tables for students aged 16-18

Pipeline Induction Heat welcomes three apprentices onto its

AWARD-WINNING APPRENTICESHIP SCHEME Burnley-Based Pipeline Induction Heat (PIH) has welcomed three new apprentices to the team. Project Support Engineer apprentice, Brandon Bennett and Electromechanical apprentices, Daniel Fielden and Mckenzie Hawcroft-Hurst are based at the company’s UK headquarters in Burnley while studying for their qualifications at Burnley College. They join a further 13 current and former apprentices who are performing well across the company, which won the ‘Apprenticeship Scheme of the Year 2019’ award at the Burnley Business Awards. Said PIH MD, Paul McShane: “We are delighted to welcome Brandon, Daniel and Mckenzie to the team. We are incredibly

proud of our apprenticeship

scheme which aims to provide our apprentices with real, handson experience whilst studying for their qualification. We invest heavily on appropriate training and experiences to ensure every member on the programme is equipped with the skills they require to build a successful career in a challenging industry. “Since its inception and with support from Burnley College, our apprenticeship program has created a conveyor of talented individuals who make a real positive impact on our business daily and across the globe and I have no doubt our latest recruits have that same future potential”

If you have a great Burnley business story you’d like to be featured in the next edition of InBusinessBurnley or you’d like to take an advert in the magazine drop us a line. Email news@burnley.co.uk 37

News

PICKUP SYSTEMS: HSBC UK BACKING ENSURES GROWTH Pickup Systems LTD which works with the emergency services, has secured a six-figure funding package to buy the rented premises it operates from as part of its ambitious growth plans for 2021. Pickup Systems LTD , which was established in 2007 and specialises in vehicle conversions, has received funding from HSBC UK to buy two 24,000 sq. ft units at the Empire Business Park, which it previously rented.

The purchased premises will continue be used for vehicle conversions to support major utility companies and the emergency services, along with designing and manufacturing bespoke vehicle bodies for its customers across the UK. Pickup Systems has experienced significant growth in recent years. This development will support the business in reducing its fixed costs and strengthen its ambitious expansion strategy for 2021.

Pickup Systems currently employs 34 members of staff and will be looking to expand the team throughout the year to support continued growth. John McGauley, founder of Pickup Systems, said: “In September 2014, we moved into our premises which has allowed us to grow the business by over 200% in the last three years. The backing from HSBC UK has ensured that we are now in a position to reduce our fixed costs going forwards.”

BURNLEY BUSINESS AWARDS

THE 2021 BURNLEY BUSINESS AWARDS HAVE BEEN POSTPONED FOR SAFETY REASONS. . We’ll celebrate with our fantastic Burnley businesses again when it’s safe to do so. Watch this space. 38

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News AMS NEVE LAUNCH FOUR NEW PRODUCTS IN 2020, WINNING FIVE PRESTIGIOUS INDUSTRY AWARDS

AMS Neve employees Dave Walton and Liz Wilkinson at the TEC Awards prior to lockdown

AMS Neve, the Burnleyheadquartered, industry-leading designers and suppliers of professional audio equipment to the world’s top studios, remain at the forefront of innovation and industry development with the launch of 4 new award winning products in 2020. They were able to successfully launch 4 new products in just one year, with huge demand created by producers and musicians purchasing equipment to use at home, due to closures of commercial studios worldwide. Many famous household names use AMS Neve products at home, including Snoop Dogg, Calvin Harris, Johnny Rzeznik (Goo Goo Dolls), Stephen Morris (New Order), Gary Barlow, Ed O’Brien (Radiohead), Johnny Marr (The

Smiths), and each piece of kit was manufactured in Burnley. These new products are taking the industry by storm. AMS Neve have been awarded five major pro audio industry awards, just for these products released within the last 12 months. Recognition from professionals in the industry now includes two prestigious TEC awards, two awards from Sound on Sound magazine and an award from Resolution magazine. The Neve® 8424 console, which was launched in June 2020, won Sound on Sound’s award for Best Mixer/Mixing Controller. For Sound on Sound, the 8424 was a winner because it delivers accessibility, power and connectivity, as well as innovative and contemporary design.

AMS Neve’s new trophies also include two for the Neve 1073OPX, which won the Microphone Preamp category at both the TEC and Sound on Sound awards. Another AMS Neve winner at the 36th annual TEC Awards was the AMS RMX16 500, a Digital Reverberation System. The unit is also the recipient of a 2020 Resolution Award in the Processing category. “Winning any award is a source of pride, but to receive five in the space of a few weeks – and all from such prestigious organisations – is a really great honour,” says AMS Neve’s Managing Director Mark Crabtree. “It has certainly been a fantastic start to 2021 and we intend to deliver many more successful products in the future.”

He added,

“Oscar™ season has traditionally been kind to us, and last year our products were used to perfect the sound on Academy® Award winners ‘Parasite’ which won Best Picture, Disney Pixar’s ‘Toy Story 4’, which took home Best Animated Film, ‘1917’, which won an Oscar for Sound Mixing, and ‘Rocketman’, with the Oscar for Best Original Song. In 2021 we’ll have to wait till April 25th to see how we fare!”

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Feature : Fagan & Whalley Ltd growth

Fagan & Whalley Ltd restructure to facilitate future growth Despite a challenging 12 months due to the pandemic, Lancashire-based logistics specialist Fagan & Whalley has recently announced a company restructure, which has been executed to facilitate further growth for the company. With a rich heritage spanning over 90 years, Fagan & Whalley is now recognised as a national brand, offering transport, distribution, and warehousing services to clients across the UK and Europe. As long-standing members of the Burnley Bondholders organisation, the company takes a great deal of pride in its origins, and continues to make regular contributions to community support projects locally, nationally, and internationally. Having grown to encompass a large operation under the management of two directors - Stephen Fagan and Graham Fagan - the senior management team have

developed plans for further expansion beyond the four operational sites currently held. In a move designed to align the structure of the company with these aspirations, the board of directors has been extended from two to six people. Joining the board will be Sam Fagan (Business Strategy Director), Daniel Fagan (Transport Operations Director), Daniel Wood (Operations Strategy Director), and Graham Clare (Business Development Director), all of whom have been valued members of the Fagan & Whalley team for several years, with extensive experience in the business and its operation, and a shared

vision for future development. Stephen and Graham Fagan will remain on the board as CEO. “We’ve spent a lot of time over the years working on the structure of the company as it exists beneath the senior management team, and we’ve experienced continual growth under the management of our two directors, Stephen and Graham Fagan,” explains Sam Fagan, Business Strategy Director. “Upon reviewing the operation and discussing our plans for the future, we all came to the understanding that the company had outgrown the current structure, and it was decided that, in order

Stephen Fagan [Director]

Graham Fagan [Director]

Sam Fagan [Business Strategy Director]

Daniel Fagan [Transport Operations Director]

to facilitate further growth, the board of directors would need to be extended. “The senior management team had already been working as a board for a number of years, so it made sense that the new director positions would be filled by senior staff members who already had a good understanding of the company and its future goals. “We’re really excited about this latest restructure, and we’re each looking forward to the heightened level of responsibility these new roles will bring. We have already made a start on our plans for expansion, and we’re excited to execute them and move the company forward into a bright future.”

Daniel Wood [Operations Strategy Director]

Graham Clare [Business Development Director]

Feature : Wham Q&A on Brexit & Exports

Q&A

with Tony Grimshaw OBE

Export Champion and Director at the UK’s Leading Housewares Manufacturer: What More UK 44

What More UK is the Lancashire firm behind the extremely popular housewares brand Wham. They sell their products in every major UK supermarket, 1600 independent retailers and they export to a further 75 countries.

Now the UK has officially left the EU, organisations are discovering the reality of the situation. We met up with Tony for a Q&A about Brexit, sustainability, and British manufacturing.

One of the best ways that the UK can compete with other economies, is on sustainability and environmental impacts. For a start, buying British means goods have less distance to travel to reach the consumer. Here in the UK we use the latest technology to cut emissions, the latest fuels, and proper methods of waste disposal. That all adds up to a significant competitive advantage. British manufactured products are some of the best in the world, made to the highest standards with strict environmental controls. The UK is a brand in itself, and we're lucky that it's a brand people know and it inspires confidence. Brand UK is recognised, respected and envied all over the world. People want UK manufactured products and it would be rude not to supply them. I'm very confident that Brand UK is strong enough to stand on its own two legs, next to but apart from the EU.

. How do you feel about Brexit and what are the main opportunities that you see?

It's a big change, and that's always difficult. There will be challenges along the way, but there will also be benefits. >From my experience, challenging situations can often be turned upside down, and seen as opportunities. Even if it isn't a direct business endeavour, it's still a chance to grow, to understand the world a bit better and move forward. At the moment, the problems are obvious. There's extra paperwork to contend with, new processes to go through, and there are new rules to interpret and apply. For now, in the immediate future, business will overcome these challenges. That's what successful businesses do. We deal with challenges on a daily basis.

. You're an export Champion, what do you think will be the short and long-term impacts of Brexit on the country's exporters?

It's all about short-term pains and long-term gains. The short-term pain is things like more paperwork, and rules to understand and apply. Over the longer term, we've got the freedom to set our own course, and you can't put a value on that. We're no longer dependent on 27 other countries to agree a course of action. In my experience, agreement on that scale is usually impossible, that leaves only compromise, and everyone is left feeling short changed.

. What More is a successful British manufacturer. How does manufacturing in the UK affect things like price and sustainability? Investment is vital to keep British manufacturers competitive. The UK cannot compete with other economies where overheads are lower. British manufacturers have higher costs, in terms of wages, national insurance contributions, working conditions, quality control, health and safety. These are all costs that British manufacturers have to pay. Investment in people, production equipment and estate will all help to close the divide.

. and on the same lines, what about sustainability and the environmental impacts?

What More UK manufactures housewares of all kinds, including kitchenware, bakeware, cookware, products for the home laundry and even gardenware like plant pots and troughs. They are proud members of Made in Britain and they export their products to every continent except Antarctica. For more information about What More UK visit the website www.whatmoreuk.com.

Sector Special : Digital Revolution

Mill workers to digital entrepreneurs in four generations Red-fern tell the story of their growth and relocation to their new state-of-the-art premises in their own words.

s we’ve been navigating our way through the challenging times of 2020, we wanted to publish this article that details our story of success, growth and innovation, helping the businesses we partner with to flourish and will see Red-Fern relocate to its brand new, state-of-the-art 3,500 sq ft destination in Burnley, helping to accommodate our ever growing team of 20 creatives, developers, marketers, strategists and digital specialists. But why Burnley? Well, as we’ve mentioned in previous articles, this is no ordinary office move - and the story behind our relocation cements that mantra too. The decision-making behind building this new destination for our brand, clients and events in Burnley is one of a heart-warming tale. So, let’s get into it! Here’s how Red-Fern and our history have evolved from mill workers to digital entrepreneurs! As a proud Burnley boy, our CEO and Founder, Sean was keen to move Red-Fern back to his hometown. Red-Fern’s ties with Burnley date way further back than before Sean was even born, with a rich family history in and around the Burnley area Sean grew up around Accrington Road, which is a 5 minute walk from the new Red-Fern HQ. During the 1900s and first industrial revolution, Burnley was one of the largest producers of cotton cloth, known as the weaving capital of the world and recognised for its grit and determination as a leading industrial town. Sean’s Grandmother, Ethel Monks, worked as a cotton weaver in the mills on Trafalgar Street - which is exactly where Red-Fern

has invested in developing its new HQ. Sean’s Grandfather, Stanley Monks, worked as a labourer for Massey’s Brewery all his life apart from when he was in the army during the war. Although the brewery closed in the 1970s, it backdated centuries of brewing in Burnley. The last remains of Massey’s you’ll find is an advert at the bottom of Sandygate from a 1920s photograph - a two-minute walk from our new location. Four generations on, the town seeing many changes and now in the midst of Burnley becoming one of the leading towns in the UK for digital innovation and education, there’s still the same core grit and energy around the town. The once of a day renowned, bustling cotton milltown regarded for its extreme hard work and quality, is now a hotbed for innovation and growth. Life as a cotton weaver or brewery labourer in those times certainly wasn’t glamorous - and they certainly didn’t have the top of the range facilities that we’ve instilled in our new office. Who’d have thought that the same premises of blood, sweat, tears and manual labour, would one day be home to our flourishing digital agency? Certainly not us - which is why it’s so special. “I’ve always had my heart in Burnley, with so many fond memories of growing up in and around Accrington Road.” says our CEO Sean Redfearn. “Walking down to the Mitre and then into the town to do the weekly shopping. The fact that my grandmother actually worked in the mills on Trafalgar street and we will be running the business I founded from the very same mills holds many happy and proud emotions for me”.

Great grandmother, Ada Spencer; Great grandfather, William Joseph Spencer; Grandmother, Ethel Monks; Grandfather, Stan Monks and Uncle Wilfred Monks

Sector Special : Digital Revolution Sean goes on to say, “The journey and growth Red-Fern has seen over the last 3 years is incredible, the investment into the new HQ is one way I would like to give back to the town. As one of the UKs leading design, technology and marketing agencies, we’ve created a great name and strong brand for ourselves, partnering with global manufacturing, retail and technology companies to achieve their growth goals. Locating our HQ in Burnley is the next natural step, employing talent from the town and surrounding areas gives me great pride and I cannot wait to see how Red-Fern will work in partnership with the town to create growth”. It’s a family story - and one that we’re extremely proud of. The fact that Sean grew up around the streets near our new headquarters with such a memory-filled and loving childhood, while his family worked hard to contribute to the town’s economy and global outlet, was a huge motive for us moving back to Burnley. Now it’s time for us, as a leading digital agency, to give back to Burnley and propel our business forwards in our new home.

The destination for creativity, innovation, technology, education, events and brands As we’ve mentioned, our new destination is situated on Trafalgar Street and accessed via Sandygate - which acknowledges both Sean’s Grandmother and Grandfather’s previous working lives. We’re so excited to be moving into the old mill that was once a contributor to the global cotton market share. Not only is it exciting for us - but our partners and clients too. While we’re making all of these changes, we’re doing them for you! That way, we have the facilities and space to create an even higher standard of work - whether that’s technology, development, design or marketing - for all of our partners. At Red-Fern, we value delighting our partners in very high regard - as it should be. So, how are we going to do that?

let’s give you a little glimpse into our new home...

Sector Special : Digital Revolution

New studio area ready for 24 designers, developers & marketers Location Firstly, let's start with the location, as I am sure you can already gather, we LOVE Burnley. On the western side of the town centre, Trafalgar street is situated at the very heart of the re-developed weavers’ triangle. With easy access to all the local amenities and the railway station on our doorstep with links direct to Manchester and Leeds, we are perfectly positioned. An ultra-creative and inspiring space for our team with a nod to the hard work and history that has come before us in the mill, we’ve created a working environment that allows us to create a similar working ethic. While the environment is a world apart from a cotton mill full of large weaving machines and dangerous equipment, we’ve kitted out the workspace to allow our design, development and marketing teams to maximise their efforts on every project and partnership we create.

Video recording studio

Brand new events space

Our in-house videographer Alan Noble and Sean are super excited about our state of the art facility - developing video strategies, filming and audio recording to deliver world-class video and audio content. The studio will see our podcasting and video capabilities enhanced to an all-new level. It’s fitted with top of the range equipment, as we’re investing in our facilities so we can provide unrivalled value to our existing and potential clients. We’re incredibly excited to see the fantastic productions that come out of there in the future!

We’re aiming to transform the way that marketing, design and development events are held and hosted - and our new events space allows us to do just that. Quite often, we attend events and are greeted with an impersonal and non-immersive experience. To us, this poor experience really holds events back and is counterproductive with some of the amazing guest speakers we’ve seen down the years. Events should be remembered for the actual event - not its lack of competence. Our events space allows ourselves and other businesses to hold events that create the perfect environment for a personable experience. That way, we can interact with all attendees and it’s not a case of awkward networking with people who aren’t fully invested. The events space will add great value to all - our partners, us and all attendees.

Education space One of the next key steps in our journey is to develop the apprenticeships and educational side of our business, we are working closely with the local university and colleges, developing the processes to consistently employ apprentices and develop their skills and experience.

At Red-Fern, we prioritise collaboration and working together especially in our line of work. Our close-knit team has an incredible workspace that can spark inspiration, creativity in an unparalleled creative, innovative and collective environment. 50

Two generations later... With an insight into a true and heartwarming story of how a deep rooted family from Burnley have gone through four generations, over 180 years of family history and industrial change, plus the that fact they are still part of the community and helping to shape the future of the town and its residents, Sean and his family are proud to be mill workers to digital entrepreneurs.

Feature : Panaz antimicrobial technology

Innovative Shieldplus by Panaz proves effective in the global fight against the coronavirus pandemic An innovative antimicrobial cleaning system developed by Panaz, a leading manufacturer of technical antimicrobial fabrics has been independently proven effective against 99.99% of enveloped virus’s, bacterial and fungal microbes including Coronavirus, MRSA, Norovirus and E.Coli. The underlying technology, used successfully for over 15 years in the healthcare industry, has been further developed and bottled for use as a multisurface spray Shieldplus protect and as a laundry additive Shieldplus Laundry. Uniquely, Shieldplus provides long lasting antimicrobial protection (independently tested as 99.99% effective after 30 days), through forming an invisible molecular bond with the treated surface. This allows the technology to continuously deliver a high level of antiviral efficacy even after it has been applied for a lengthy period of time, unlike standard disinfectants which only work on contact at the point of application and quickly evaporate leaving the surface unprotected.

Feature : Panaz antimicrobial technology Tony Attard, Panaz CEO, said:

“Shieldplus was originally developed as a key weapon in the fight against hospital acquired infections and has been used extensively in hospitals throughout the world. We quickly realised its potential benefit in helping to stop the spread of the coronavirus pandemic. Unlike silver-ion or other heavy metal technologies based on poison, Shieldplus is non-toxic and does not leach into the environment.”

www.panaz.com

99.99% effective after 30 days

The technology works through attracting negatively charged microorganisms onto the positively charged molecular coating of Shieldplus. The cell wall is pierced and electrocuted, killing the microbe or virus immediately Since launch, the innovative new technology has been successfully used in a range of settings including major international hotel groups, education facilities, theatres and local authorities who have been able to save considerable time and money on their new covid-era cleaning regimes without compromising on protection. The product is available in a range of formats and sizes, including 750ml trigger spray bottles and 5L bulk cans. www.panaz.com

Feature : Baton handed to new Chair

We say goodbye to the longstanding Chair of Burnley Bondholders who hands over the baton The chair of the pioneering public/private partnership Burnley Bondholders stepped down after eight years in the role. Mark Crabtree OBE, founder and managing director of Burnley-based AMS Neve, has led the successful Burnley Bondholders to over 200 members. The partnership is dedicated to raising the prosperity and profile of the borough and has attracted attention from the wider business community, other local authorities and the press. Some of Burnley’s greatest achievements during the time of Mr Crabtree being at the helm of the Bondholders includes being named the Most Enterprising Area in 2013, the second most successful town for digital jobs growth in 2016 and a Top 16 UK Tech Town in 2018.Most Enterprising Area in Britain 2013.

Mr Crabtree said: “I feel now is the right time for me to step down and I look forward to welcoming my successor. Burnley Bondholders is highly regarded both within and outside our borough and over the years, I’ve often been asked by other councils how the partnership is so successful. The answer, quite simply, is the spirit of the people of Burnley.“We see what needs doing and without fanfare, we roll up our sleeves and get things done. The town has an innovative, resilient and entrepreneurial approach and this will be needed now more than ever as we navigate the postCOVID-19 era.

... “We see what needs doing and without fanfare, we roll up our sleeves and get things done...” 56

I want to thank everyone I have worked with during my role as chairman of Burnley Bondholders and I am extremely proud of what we have achieved. I wish my successor all the best.

“I will continue to work hard for the town of Burnley, both growing my own business AMS Neve and supporting the growth of Making it in Burnley and The Landmark, which are both going from strength to strength. “Finally, I want to thank everyone I have worked with during my role as chairman of Burnley Bondholders and I am extremely proud of what we have achieved. I wish my successor all the best.” AMS Neve makes world-class products that are highly regarded particularly in the music and film industries. Sir George Martin, often described as the “Fifth Beatle”, once said “Neve consoles are the Rolls-Royce of the industry”. It is based at AMS Technology Park on Billington Road. Making it in Burnley is an aspiration strategy to help boost the attainment of young people in the town. It covers a raft of

initiatives and stakeholders including UCLan, Burnley College, the head teachers of schools, Burnley Council and the Children’s University. An important part of Mr Crabtree’s education and skills work is Primary Engineer, which he brought to Burnley. It aims to develop children and young people through engagement with engineering and address the gender imbalance in science and engineering. Its Burnley HQ is based at AMS Neve, which funded engineering lessons for 28 primary schools in the town. The lessons were delivered with engineers from Burnley Bondholder companies and Burnley was the first location in the UK to have such a town-wide initiative. Another significant contribution he has made to the town is The Landmark, the historic building which now provides creative work spaces and business support

for start-ups and growing businesses. A first for Burnley, The Landmark – the former Burnley Grammar School on School Lane – also focuses on providing inspiring environments for students, kitted with the latest technology. Mick Cartledge, Burnley Council’s Chief Executive said: “Mark’s contribution to Burnley Bondholders cannot be underestimated. From day one, he has been passionate about driving our town forward and promoting it as a great place to live, work, study and explore. “He leaves the Bondholders in a strong position and I have begun the process to find a successor with the same passion and commitment to Burnley. I know I speak for everyone when I say a huge thank you to Mark and we look forward to celebrating his achievements when the time is right and safe for the bondholders to come together.

Feature : Baton handed to new Chair

Bondholders welcome the new Burnley Bondholder Chair Neil Hart

The CEO of Burnley Football Club, Neil Hart, has been announced as the new chair of Burnley Bondholders. Burnley Bondholders was established over a decade ago to drive forward a new Burnley brand – a new way of thinking and a new way of doing things to make Burnley a place where businesses could flourish, and businesses wanted to invest. There are over 200 members of Burnley Bondholders, with many businesses joining over the past few months after realising the benefits of being part of the supportive and influential network during such turbulent times. The Burnley brand and Burnley Bondholder scheme is led by the Focus Burnley Group, of which Mr Hart is the new chair. He will carry out his duties alongside

his role as CEO of Burnley FC. His new position was announced by Mick Cartledge, CEO of Burnley Borough Council. Mr Hart said: “It’s been a challenging time for our town over the past few months, but I’ve been amazed at how the Burnley Bondholders and other businesses, along with our community groups and residents, have pulled together during this period. “It’s an honour to become the new chair and I look forward to working with the bondholders, Burnley Borough Council and our other partners to help steer the town into recovery and to attract further investment to Burnley, of which there has been £900 million over the past ten years. “Burnley FC and Burnley FC in the Community have been bondholders for

some time and we already understand the benefits of being part of this network and the incredible work it does for our town. We know as a town we have a challenging time ahead, but there has been a huge number of positive stories and successes too, and I know there will continue to be many more.” Commenting on the appointment, Mr Cartledge said: “Neil will make a fantastic chair; anyone who knows him will say he is passionate about our town, understands what we are trying to achieve and champions our business community. The town has an innovative, resilient and entrepreneurial spirit – much like Burnley FC – and I look forward to working more closely with Neil during his time as chair.”

Feature : Safran’s aerospace innovation

The world’s

BIGGEST AIRCRAFT

that helped pave Safran Nacelles’ future

n 2019, Airbus announced the end of production for their A380 superjumbo jet, well-known for being the world’s largest passenger airliner, and the most modern commercial aircraft ever designed. For Burnley’s Safran Nacelles Ltd it signalled the end of an era, which began nearly twenty years ago and that helped put the Bancroft Road site on the map for its manufacturing expertise – which it is still renowned for today. The story of the A380 programme in Burnley started back in 2002 when Safran Nacelles, then known as Hurel Dubois, was chosen to design, industrialise and manufacture part of the nacelle called the blocker doors. – no small feat, as the site had not been involved in the production of parts of this huge size before. Over the next few years, a range of parts started to be manufactured in Burnley for the two different types of nacelles produced; one type for RollsRoyce’s Trent 900 engines, and another for Engine Alliance GP7200 engines. Due to the large size of the nacelles (8.5m long and almost 4m diameter wide) the teams were faced with a range of technical and industrial challenges to overcome along the way. In addition to that, Airbus requested a lighter and quieter aircraft. Safran Nacelles developed and integrated new innovations: the world’s first thrust reverser activated with an electrical system, and the use of a lot of composite and metallic alloy materials both with acoustic treatments, to answer the customer’s needs. These challenges were met with success

and Safran Nacelles has now become renowned for these innovations, many of which are now used in their current programmes, which include Airbus’ A320neo and A330neo programmes. Graham Banks, Safran Nacelles Ltd Assemblies Director, said: “It was a great honour for the company to be involved in the prestigious A380 programme, but it was also a huge challenge as we had never had to produce anything on that scale before. We had to take a step back and look at how we could approach it in a different way. We learnt a lot and increased our skills in many areas technical, operational, team and customer management, contracts, industrialisation, processes, programme management and quality. It also provided an opportunity to invest in the site with a new cleanroom, autoclave and C-Scan machine. Everything we learnt was then applied to our current programmes. We can honestly say that this programme has been a foundation stone for Safran Nacelles.” Despite the Covid-19 pandemic, Safran Nacelles delivered the 1,000th A380 nacelle to Emirates in October

2020 and delivered the last nacelle to Airbus in January 2021. However, the site will continue to manufacture spares parts for many years to come. Michael Rigalle, Safran Nacelles Ltd Managing Director said: “I am extremely proud and sad to see the end of the A380 programme in Burnley. It was a huge part of our site’s history and the credibility Safran Nacelles gained from it underpinned our success in winning other programmes. In particular, the A380 helped to shine a light on the fantastic skills and the quality of work that could be produced here in Burnley.”

News

From terrace house basement to Habergham Mill [How the people of Burnley have got behind Batch Distillery]

When Phil Whitwell, director at Batch Distillery, asked his then local council in Winchester for support in growing the business, he was surprised by their response... Speaking to Burnley.co.uk, he told us that the business was deemed as too small and would therefore not receive any support. “I told my nephew Oliver about what had happened, and he said he’d be interested in establishing the business in his hometown of Burnley, where he has lived most of his life. So, we moved operations into the basement of his terrace house in late 2014/early 2015 and he became our Head Distiller,” Mr Whitwell explained. However, the company still needed support to expand and this time, it was a different story.

•

Batch Distillery was originally based in Winchester, but when they asked the local council for support, they were classed as too small, its director Phil Whitwell explained to Burnley.co.uk;

•

His nephew and head distiller Oliver said he’d be interested in bringing it to his hometown of Burnley, and he began operating out of the basement of his terrace house;

•

It has since grown to be based at Habergham Mill on Coal Clough Lane after receiving “fantastic support” from Burnley Council;

•

It’s also seen its Innovations Club membership increase throughout 2020, as people looked to recreate their favourite drinks at home.

Welcomed to Burnley with open arms “We approached Burnley Council and

which products to push to market, whether

we had the complete opposite response.

through its website or via its partners such

They were incredibly supportive and told

as Booths.

us all the things they could do for us, rather

Mr Whitwell explained: “In January last

than asking us what we could provide

year, we had already decided to focus more

for them. Even recently with the COVID

on the club, as there was potential there for

support available, it was effort free. “I remember Oliver telling me that whilst Burnley might not be viewed as the richest of towns, we would receive incredible support from the people here and it’s true. We have fantastic home support and now is the right time for us to grow more widely.” One way Batch Distillery plans to do

us to directly sell to our loyal base. We used Burnley-based Door4 to launch a digital marketing campaign, which kicked off in March. In fact, our last meeting with them was the Friday before the first national lockdown in 2020.” Prior to 2020, 75 per cent of Batch Distillery’s sales was via wholesale and

this is through its Innovations Club. This is a

export and 25 per cent through web sales

membership club, with around 300 people

and events. By the end of 2020, this entirely

on board, who receive handcrafted spirits

flipped – three-quarters of sales was via its

as part of a subscription and feed back to

new website, which Door4 created, and

the business. It’s a testing ground to decide

25% was through wholesalers.

“Seeking Boost support has opened up so many doors for Batch” Ollie Sanderson Batch Brew

Boost your business with the Growth Hub

Funded growth programme Resilience support 8,000 businesses helped

Whether you are running a startup or an established business, contacting Boost can be the catalyst to take it to the next level.

Disclaimer: Boost Business Lancashire is funded by the European Regional Development Fund and restrictions apply. To see if your business is eligible and qualifies for support from the Boost programme, please call us on 0800 488 0057

0800 488 0057 Search online for

‘Boost Lancashire’

#GrowingLancashire

“Boost’s Flying Start programme gave me the self-confidence I needed to push on and raise my game. The masterclasses in business planning and financial management equipped me with vital new tools and skills.”

Lisa Sourbutts Cube HR

Boost your business with the Growth Hub

Funded growth programme Resilience support 8,000 businesses helped

Whether you are running a startup or an established business, contacting Boost can be the catalyst to take it to the next level.

0800 488 0057 Search online for

‘Boost Lancashire’

#GrowingLancashire