The Business Bulletin Issue #10 - Focus On Sales & Marketing

Page 11

The Business Bulletin

Why you need a PR strategy for your business Public Relations (PR) is all about managing the reputation of your business. It’s the process by which you build trust, educate, inform, influence opinion and ultimately create good-will between your business and your target audience. It’s so much more than simply generating media coverage, it’s the backbone of every single communication that your business makes.

Building credibility

you or accepted an article from you,

service which in turn means they’re

it’s because they think you’ve got

likely to recommend you, helping to

something that their audience wants

spread the word of mouth buzz about

to read or hear.

your business.

trustworthy. It also adds value to your

Positive image

Can help to drive sales

business. If a publication has taken

Undertaking regular PR activities

the time and trouble to write about

Think about it, if you’re seeing a

will help you to build and sustain a

particular company written about or

successful business. It can also help you

talked about by a variety of media

to develop a competitive advantage, if

sources that you trust, then you’re

your target customers are seeing your

more likely to engage with them and

brand name regularly it’s likely that

possibly even buy from them.

A PR campaign will help to build the credibility of your brand. It creates a positive public image and can help to position you as reliable and

you’ll be top of their minds the next time they need the product or service you sell. Media coverage can also help you to showcase knowledge and expertise, positioning you as an expert

Eleanor Lester Shrewd PR Eleanor Lester is a PR and Marketing Professional with over 20 years’ experience, including B2B, lifestyle, food and drink, fashion and online retail. She is a passionate believer in the value that good PR and strategic marketing can bring to small and medium sized businesses. 07764 611971 eleanor@shrewdpr.co.uk shrewdpr.co.uk

Set some goals So where do you start when it comes to putting a PR strategy together?

in your field.

The first step is to set some goals for

Builds relationships with your customers

achieve, bearing in mind that this is

When your business is seen in a

you’re to get results long term. If you’re

positive light then you and your

launching a new product or service

employees become even more

you might set yourself the goal of

invested in protecting its reputation.

securing 5 pieces of media coverage

This helps to develop good customer

promoting it. Perhaps you’re looking

relationships and you’re likely to go

to increase your client base and want

the extra mile to support that good

to use PR to generate a series of

reputation. This means that your

news articles that position you as an

customer receives excellent customer

authority in your field.

what you want your PR activity to not a quick fix, and it will take time to build and needs to be sustained if

Issue 10 – Sales and Marketing | 11


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