OPERATIONS
The Business Bulletin
How to make remote workers still feel part of the culture The last few years has seen a massive increase in remote working, largely as a result of the COVID-19 pandemic and the restrictions imposed on people to quash the spread of the virus. Whilst it’s probably fair to say some businesses were already embracing remote working, many others weren’t. However, the lockdown forced many businesses to operate on a remote model unless they operated in an industry where this was not possible.
As we inch our way back to some kind
office-based it can alienate remote
1s enable the employee to feel
of normality it is clear remote working
workers from the business and its
included and part of the wider team,
is here to stay and this article provides
core culture, so there should be
and the structure of them doesn’t
some thoughts as to how businesses
no or little difference in terms of
need to be vastly different to those
can ensure remote workers feel part of
how communication is managed
who are office-based.
a company’s culture.
throughout a business, regardless of how employees work.
1. Communication
3. Reinforce company culture
This is absolutely key. Whether your
2. 1-to-1s
workforce is all – or part – remote,
These discussions with remote
reinforces company culture
how a business communicates
workers can be used to review
requires strong leadership so it is
with its employees is a critical part
progress, check on wellbeing
vital managers are equipped to
of how culture forms and evolves.
and disseminate any important
provide the coaching and support
If communication is better and/or
messages or issues affecting the
their employees need, for example;
more frequent for those who are
business. Importantly, such 1-to-
setting stretch goals and objectives,
22 | Issue 19
Developing behaviour which
