CFM Mozambique AN HISTORIC COMPANY WITH 21ST CENTURY AMBITION
www.cfm.co.mz
2
[ JUNE 2018 ] BUSINESS EXCELLENCE
AN HISTORIC COMPANY WITH 21ST CENTURY AMBITION CFM Mozambique The Southern African nation of Mozambique is less than 50 years old but is home to one of the oldest logistics companies on the continent. Portos e Caminhos de Ferro de Moçambique (Mozambique Ports and Railways), responsible for the country’s ports and rail network, was founded in 1936, at a time when Mozambique was still a Portuguese colony. WORDS BY
Michael Minihan
RESEARCH BY
Wisner Gomes
BUSINESS EXCELLENCE [ JUNE 2018 ]
3
lthough some of the buildings owned by CFM - notably Maputo Railway Station - maintain a strong colonial architectural nuance, the CFM has been successful in bringing Mozambique’s ports and railways into the 21st century, creating a network for the country to be proud of, as well as an important component of the small country’s export industry. We recently caught up with Mr. Adelio Dias, Director of Communications at CFM, having worked in the company for over 6 years. Mr.
A
4
[ JUNE 2018 ] BUSINESS EXCELLENCE
Dias was kind enough to discuss the firm’s origins, its significance to a country that depends on exports for growth and above all, the exciting plans it has laid out for its future.
Tentative First Steps for the New Company When CFM was created by a government decree in the 1930s, its impact on the country was huge. Mozambique was a country whose main industry was agriculture and depended on foreign trade for its development. The
CFM MOZAMBIQUE
“A major restructuring which resulted from the reforms that had been implemented in recent decades was successfully concluded recently”
creation of CFM was a key milestone in the country’s economic and social development. Mr. Dias notes: “it was crucial for agricultural development and trade promotion.” As he explains, its foundation also cleared the path for the establishment of the Automotive Trucking Company in 1930 and eventually, the Air Transport Operation (DETA) in 1936, bringing Mozambique to the world stage in a way that it hadn’t been before. Mr. Dias says, although the company’s roots go way back, these days it is quite a
BUSINESS EXCELLENCE [ JUNE 2018 ]
5
LBH MOZAMBIQUE
Let us give you the logistics to move your business forward LBH Mozambique has been providing ships agency and logistical services in Mozambique for over two decades with offices in all major ports. An integral part of the LBH Group, a highly focused and motivated global shipping agency and logistics group specialising in dry and liquid bulk agency. LBH’s scope in Southern Africa has grown to include ships agency, inland logistics monitoring and coordination as well as the creation of alternative export routes and facilities. It has become a specialty of LBH to be able to find alternative and innovative corridors for commodities for either export or import. People Management LBH Mozambique’s Managing Director Athol Emerton advises “Our goal is to represent our customers at the transition between land and sea at all major ports as well as be forward thinking and innovative in the development of logistics solutions to create opportunities for our customers. Our traditional ships agency functions service levels are critically important but in the excitement of development in Africa we have to be very much aware of opportunities and creating solutions for our customers. To this end we now offer full up and down-stream services along the supply chain. These value added services are now operational.” Supply Chain Management LBH Mozambique is a pioneering force in the country, from its headquarters in Maputo LBH Mozambique has expanded to include offices in Beira, Moma, Nacala, Nampula, Pemba and Mocimboa da Praia. LBH also has a fully fitted launch which operates a floating office and able to serve remote sites such as Angoche and Palma. LBH facilitates a significant number of shipments through these ports.
LBH Mozambique has taken a keen interest in the development of the ports as both transit and national facilities and has actively promoted and assisted in developing the current traffic levels and will continue to do so. Through this experience and history LBH Mozambique is strategically positioned to also facilitate the majority of the Oil and Gas related cargoes that will be required for the development in Northern Mozambique. Mozambique’s transit traffic tonnages have increased in quantum’s over the last decade but now local industries’ and mining companies’ tonnages are growing and Mozambique national cargoes will also start to make significant upward trends in volumes. LBH Mozambique is perfectly situated to assist cargo and ship interests with local knowledge but with the security of being part of an established global Group. Exemplary Customer Service Athol Emerton, Managing Director of LBH Mozambique, quotes “We have been in Mozambique for a very long time; we have had a long and sometimes painful journey but have always been very confident of the people and the Government of Mozambique and CFM to develop the infrastructure or create opportunities for others to do so. This has happened and it is now a great place to operate in and we take delight in being able to offer our customers typical LBH Group world class service in this developing environment, including the oil and gas industry here in Mozambique.”
+258 21 360 320/1 comteammoz@lbhmozambique.com www.lbhafrica.com
BUSINESS EXCELLENCE [ JUNE 2018 ]
7
MEETING OUR CUSTOMERS’ NEEDS FOR TOTAL QUALITY ASSURANCE Intertek is a leading global player in Assurance, Testing, Inspection and Certification for a wide range of industries including Petroleum, Agriculture, Mining and Exploration, and Trade. Our network of more than 1,000 laboratories and offices and over 42,000 people in more than 100 countries, delivers innovative and bespoke Total Quality Assurance solutions for our customers’ operations and supply chains. As an ISO 9001:2008 certified company with rigorous internal quality control standards, we offer comprehensive testing capabilities throughout Africa. All our flagship laboratories are ISO 17025 accredited. From quality to foreign trade supervision, Intertek is entrusted by both governments and industry to ensure that products and services comply with requirements.
FOR MORE INFORMATION +258 23 324 521 (Mozambique) ops.cbe-beira@intertek.com
intertek.com/petrochemicals
CFM MOZAMBIQUE
“Our main challenge is to find transport and logistics solutions that meet the tremendous demand of our domestic market and the Southern region, where our country is the main entry and exit to the countries of the Hinterland” different company to the CFM from even just a few decades back. These changes have transformed CFM, he says: “A major restructuring which resulted from the reforms that had been implemented in recent decades was successfully concluded recently.”
Big ambitions in a small country Despite its relatively small size, Mozambique is very strategically important for Southern Africa, arguably being the primary logistics gateway for the Hinterland countries such as Zimbabwe,
Zambia and Malawi. CFM therefore, has a significant role to play and its development is not just of significance to Mozambique, but indeed, to other countries in the region as well. As Mr. Dias notes: “Our main challenge is to find transport and logistics solutions that meet the tremendous demand of our domestic market and the Southern region, where our country is the main entry and exit to the countries of the Hinterland.” These include countries like Malawi, Swaziland as well as Zambia and others.
BUSINESS EXCELLENCE [ JUNE 2018 ]
9
Fuel
Lubricants
Fuel Card
Fuel Tanks
Call us: Commercial Department Tel.: + (258) 21 307 230/13 Cell: + (258) 82 310 5430
Service Station Total Mozambique, providing solutions to your local business. www.total.co.mz
Energizing Performance. Every day
CFM MOZAMBIQUE
“we believe that we are able to “strive for” a greater presence in the global marketplace, partly for the excellent human capital we have” It’s a highly ambitious organization, he says: “we believe that we are able to “strive for” a greater presence in the global marketplace, partly for the excellent human capital we have, and partly for the effort we have been making towards the development of management skills of this capital at various levels, right from operational through to strategic.”
A new strategy of openness In recent years, CFM has opened its doors to private investment – a first in
its long history. As Mr. Dias explains, this decision was driven by the need for bigger investments in infrastructure and has already allowed the company to become more efficient. Management opted for the concession model and that is already paying dividends. Of this, Mr. Dias says: “These measures are framed in the broad program of institutional reform which apart from helping to rationalize its assets, allows the company’s participation in business in partnership with the private sector,
BUSINESS EXCELLENCE [ JUNE 2018 ]
11
outside its core business – the dominance of the Ports and Railways. The returns from this activity allow CFM to widen its investor base, including the rehabilitation, modernization and expansion of its infrastructure, and implementation of new initiatives.” The scale and scope of these projects is indicative of how successful this new strategy has been. These includes the expansion of the containers terminal at Nacala Port, the Nacala Integrated Logistics Corridor Project, expansion of the port at Pemba and the rehabilitation of 306 wagons for goods at the CFM Centre.
Partners and Suppliers A number of partners and suppliers continue to be instrumental in allowing CFM to build on the progress it has already made. Primary among them has been LBH Mozambique, a shipping agency company with operations all over the world and whose ongoing cooperation will be key to ensuring Zimbabwe – through CFM – can diversify its international trade partners. Inevitably, growing trade brings growing demand for freight, transport and logistics. CFM has put together a diverse team of partners and suppliers from around the
“We can be a lever for socio-economic development of the country and the Southern African region, because we have undeniable comparative advantages”
12
[ JUNE 2018 ] BUSINESS EXCELLENCE
CFM MOZAMBIQUE
globe to cater for these requirements, among them Maersk Mozambique, a local branch of the Danish giant, Safmarine and Grindrod (both from South Africa) and Bolloré Africa Logistics, of French origin. Rites Infrastructure, an Indian firm, assists CFM in its larger infrastructure projects when required. Van Oord Mozambique, Lda, the local branch of a large Dutch firm, also assists with the continuous dredging required around CFM’s port operations. Finally, local firm Tsebo Servco Mozambique has been invaluable in providing tertiary services and facilities for CFM employees.
the Southern African region, because we have undeniable comparative advantages.” He describes what the company is going through as “profound transformation” and it’s certainly difficult to argue what that description. The economy of Mozambique has undergone its own profound transformation since the beginning of the millennium, more than doubling in that time. One can’t help but feel that the future growth of the country is very closely tied to that of the ongoing success of its major logistics firm, CFM.
Profoundly ambitious
CFM MOZAMBIQUE
Speaking with Mr. Dias, one comes away with the impression that the dramatic changes taking place at CFM will have an impact far beyond the company’s walls. Mr. Dias seems to confirm this when he tells us: “We can be a lever for socioeconomic development of the country and
(+258) 823078124 cfm@cfm.co.mz @cfmmozambique www.cfm.co.mz
BUSINESS EXCELLENCE [ JUNE 2018 ]
13
CFM Mozambique
(+258) 823078124 cfm@www.cfm.co.mz @cfmmozambique www.cfm.co.mz
Produced by: www.bus-ex.com