AFRICA FREIGHT GROUP:
BEATING A PATH IN MOZAMBICAN LOGISTICS he evidence that increased freight traffic passing through Mozambique is already generating opportunities for local firms is everywhere in the country. Africa Freight Group Lda (AFG), a Mozambican freight and logistics company founded in 2016 is one such example. In its short time of operations, AFG has become one of the country’s most recognized players in freight brokerage services. AFG offers a suite of services to its clients, which it combines with dedicated local knowledge. These include customer clearance, ocean freight services for both importers and exporters, and 3PL logistics, the need for which is steadily growing in Mozambique thanks to its nascent ecommerce industry. Whatever service the customer avails of, they can benefit from the in-house tracking system which the company has developed. One of the advantages that AFG has over others in the market is that all of its management and employees are local. The
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company was borne ase much out of their experience in logistics as their ability to understand where demand was in the market. This also means a more personalized service to anyone that uses AFG - unlike some freight companies, AFG assigns a project manager to each client to ensure direct contact with all aspects of the job. This level of personalization and local expertise has seen AFG grow its client base to scale remarkably quickly. But as the clients arrived, AFG made an effort to continue to focus on what made it successful in the first place - solutions specially tailored to each individual client which avail of the most up-to-date local knowledge. Furthermore, its industry contacts mean that it can do this for the client, regardless of the size of the company or the shipment. As an example of the level of personalization which AFG provides each and every client, it provides the client with a digital recording of the task in question being carried out,
“As an example of the level of personalization which AFG provides each and every client, it provides the client with a digital recording of the task in question being carried out, and ongoing tracking services”
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BE SPECIAL REPORT [ MOZAMBIQUE ]