Business Enquirer Magazine | Issue 118 | October'23

ETU ENERGIAS

BECOMING THE LARGEST PRIVATE ENERGY COMPANY IN ANGOLA

MEDIA

Jamie Waite Partner & Creative Director jamie.waite@busenq.com

John Wilson Partner & President john.wilson@busenq.com

Harvey Coe Project Director harvey.coe@busenq.com

Bryonie Knowles

Project Director b.knowles@busenq.com

Glen Newton Senior Project Director glen.newton@busenq.com

Gary Smith Senior Project Director gary.smith@busenq.com

Jordan Boswell Project Director jordan.boswell@busenq.com

Marina Conrad Project Director marina.conrad@busenq.com

David Calaz Project Director david.calaz@busenq.com

Reece Plane Project Director reece.plane@busenq.com

Chrissy Jones

Project Director chrissy.jones@busenq.com

Kiera Ludford Project Director kiera.luford@busenq.com

Adel Mhiri Project Director adel.m@busenq.com

Oleksandryna Alina Project Director oleksandryna.alina@busenq.com

Kelly-Ann Darling Project Director kelly.darling@busenq.com

Ben Saunders Head of Business Acquisition ben.saunders@busenq.com

EDITORIAL FINANCE

Claire Dunn Global Credit Controller claire.dunn@busenq.com

Bethany Waite Credit Controller bethany.waite@busenq.com

Tanya Rudd Head of Finance tanya.rudd@busenq.com

Kim Pearson Global Head of Accounts kim.pearson@busenq.com

DATA ANALYSIS

Kumar Nil-Khan Senior Data Strategy kumar.nilkhan@busenq.com

Simon Ferrening Production Manager Commercial Performance Analysis

SOCIAL MEDIA TEAM

Anita Terrell Social Media Manager anita.terrell@busenq.com

Lee Dixon Social Media Manager lee.dixon@busenq.com

HR

Susan Tumelty HR Partnered Company info@hrdept.co.uk

LEGAL

Chloe Bird Birketts LLP Norwich

Laura Watling Editor in Chief laura.watling@busenq.com

Carol Gibson Lead Editor carol.gibson@busenq.com

Rebecca Matthews Senior Journalist rebecca.matthews@busenq.com

PRODUCTION

Roisin Reynolds Head of Production roisin.reynolds@busenq.com

Cheraleigh Van Zanten Production Manager cheraleigh.vanzanten@busenq.com

Jamie Bolton Head of Design jamie.bolton@busenq.com

Adam Fulwood Head of Video & Content Creation adam.fulwood@busenq.com

DESIGN WEBSITE

Matt Hardwick Online Website Manager matt.hardwick@busenq.com

PHOTOGRAPHY

Didie Nturo Lead Photographer didie.nturo@busenq.com

A WORD FROM OUR TEAM

Welcome to October 2023’s release of Business Enquirer - Issue 118.

As we step into the culminating quarter of the year, we have had the privilege of engaging in a series of enlightening conversations with esteemed business leaders with origins spanning the globe.

This issue, we feature some incredible business stories including ETU Energias. A trailblazer in renewable energy, ETU Energias is at the forefront of reshaping our energy landscape. Meanwhile, Livar, takes us into the realm of advanced manufacturing, where precision engineering and cutting-edge technology merge to create components that drive industries forward.

The USA CEO of PharmaBlock sheds light on its crucial role in drug development and the key role women have to play.

We also speak with, Kraton, who offers a glimpse into the world of specialty chemicals. Our discussion showcases how its innovations touch our daily lives, from sustainable packaging materials to the enhancement of everyday products.

These are just a few of the captivating stories you'll find within this edition of Business Enquirer. Each article delves deep into the vision, expertise, and relentless pursuit of excellence that define these companies and their impact on their respective fields.

We hope these stories inspire you as much as they have inspired us in bringing them to you.

If you have a business story you wish to share in 2023, please contact our Head of Production via production@busenq.com

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The editor and publishers do not guarantee the accuracy of statements made by contributers or advertisers, or accept responsibilty for any statement they express in this publication. The opinion of the contributors may not necessarily be the opinion of the editor or publishers. All content including the presentation therof in this magazine is the property of BE Media and protected by internation al copyright laws. You may not copy, reproduce, distribute, transmit, modify, create derivitave works, or in any other way exploit any part of copyrighted material without prior written permission from BE Media ©BE Media

Laura Watling Editor in Chief

Jamie Bolton Head of Design

PIP INTERNATIONAL: CELEBRATING MILESTONES AND LOOKING TO THE FUTURE

We are excited to share significant progress and milestones achieved by our company in the commissioning phase of our ground-breaking project: the development of a new type of pea protein, Ultimate Pea Protein isolate (UP.P™). As we continue to push the boundaries of innovation, sustainability, and nutritional excellence we want to provide you with a comprehensive update on our journey so far.

Project Overview:

Our journey began with a vision: to create a plant-based protein that not only meets but exceeds industry standards in terms of quality, functionality, and sustainability at an affordable price. Traditional pea protein has long been celebrated for its plant-based, hypoallergenic, and environmentally friendly attributes. However, we saw an opportunity to refine and elevate this protein source to new heights, including taking away the offputting taste, colour, and odor that is generally associated with pea protein.

Milestone 1: Cutting-Edge Processing Facility

We are thrilled to announce that we are in final commissioning steps of automating our state-of-the-art processing facility. Located in the heart of our pea-protein cultivation region, this facility is designed to maximize efficiency while minimizing environmental impact. It incorporates the latest advancements in sustainable manufacturing, including energy-efficient

equipment, water-usage reduction systems, and waste-reduction processes.

Milestone 2: Sustainable Farming Practices

Central to our mission is sustainability, and we’re proud to report that our commitment extends to the very roots of our operation. Our pea protein is sourced from farms that adhere to regenerative agricultural practices, minimizing soil erosion, conserving water, and promoting biodiversity. By working closely with local and regional farmers, we’re not only ensuring a steady supply of highquality peas but also contributing to the prosperity of the communities we operate in and around.

Milestone 3: Advanced Protein Extraction Techniques

One of the key innovations driving our project is the development of advanced protein extraction techniques. These methods allow us to obtain the purest form of pea protein while preserving nutritional and functional integrity. The result is a protein with enhanced solubility, a smoother texture, and a superior taste profile compared to conventional pea protein.

Milestone 4: Uncompromising Quality Assurance

Quality assurance is at the core of our operations. Our team of experts rigorously test throughout the production process to ensure it meets the highest quality of standards for purity, safety, and nutritional value. We’re proud to report that our product consistently surpasses industry benchmarks. In addition, we have several 3rd party labs that verify and monitor our results. Trust but validate!

Looking Ahead

While we celebrate these achievements, we recognize that our journey is far from over. In the coming months we will focus on optimizing production, capacity expansion, and engaging with partners and consumers to ensure that our pea protein reaches those who seek sustainable, nutritious, and plant-powered solutions.

We want to express our deepest gratitude to our dedicated team, our committed partners, and our supportive investors who have been instrumental in bringing this vision to life. Together, we are not only pioneering a new era in pea protein but also contributing to a healthier, more sustainable future for our planet.

We invite you to stay connected with us as we embark on this exciting phase of our journey. Your continued support and enthusiasm are invaluable as we work towards a more sustainable and nutritious world.

Are you ready to learn more?

Visit: www.pip-international.com

Contact us at: inquiries@pip-international.com

“WELL” ON THE WAY: IHG HOTELS & RESORTS’ EVEN HOTELS CONTINUES MOMENTUM

New Signings, Groundbreakings and Openings Introduce Brand’s Refreshed Prototype and Amenities to More WellnessMinded Travelers

EVEN Hotels – part of IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies with more than 6,200 destinations across 19 brands –is celebrating its growth momentum and positive response from guests and owners following the unveiling of its reimagined prototype and brand identity. The upscale, select service and wellness-focused brand plans to open seven additional U.S. properties by the end of 2024 – which will increase its national footprint by nearly 40 percent – while also integrating elements of its refreshed look and offerings throughout its portfolio.

Featuring a flexible design welcoming of new build, conversion and renovation properties, EVEN Hotels’ evolved prototype reduces costs to build and operate for owners compared with its earlier model while also accommodating travelers’ varying wellness definitions and routines. EVEN Hotels integrates wellness touches throughout the guest experience, including three unique room types with exercise options ranging from light equipment to fitness walls or spin bikes. Guests also can relax and restore through spa-like showers, complimentary nightly tea service, and a signature

sleep experience with cooling natural fiber sheets, pillowtop mattresses and dimmable lighting.

Scheduled to open in late 2025, the recently signed EVEN Hotel Charlotte will be the first to fully feature the brand’s new design prototype. Located near Charlotte Douglas International Airport in a mixeduse development also owned by hotel owner and manager Royal Panthera, the next-generation hotel will provide access to 131 guest rooms, nearly 1,700 square feet of meeting and event space, and EVEN Hotels’ signature Athletic Studio. Additionally, EVEN Hotel Charlotte will feature the brand’s EVEN Kitchen & Bar custom restaurant concept. The EVEN Kitchen & Bar menu includes a range of bites, beverages and balanced meals to satisfy the tastes of both guests trying to eat healthy on the road and those wishing to eat more indulgently, with a neighboring 24/7 market providing additional grab-and-go choices.

Raul Ortiz, VP, Global Marketing and Brand Management for EVEN Hotels, said: “With more than 50 open or in pipeline global properties, EVEN Hotels is poised to capture a greater share of travelers wishing to stay well – however they define it – in the future. We’re encouraged at how the evolution of our brand and on-site offerings has resonated with guests and owners so far. We look forward to bringing the EVEN Hotels experience and our vision for flexible, wellness-minded travel to more markets.”

The EVEN Hotel Charlotte signing is just the latest milestone in the brand’s fastpaced growth across the U.S.:

EVEN Hotel Austin Uptown is scheduled to open before the end of 2023 adjacent to The Domain mixed use complex in the heart of the Texas capital.

A second Texas hotel – EVEN Hotel Waco – University Area – is on track to open in late 2023, offering 132 rooms for travelers visiting Baylor University or attending events at the Waco Convention Center.

• The brand’s third Pacific Northwest property also plans to open later this year in Beaverton, Ore., joining EVEN Hotels in Seattle and Eugene, Ore. An additional northwest U.S. hotel in Bozeman, Mont. is under construction ahead of a planned 2024 opening.

EVEN Hotels’ Florida presence will grow in the coming years, with recent groundbreakings in Orlando and Miami’s Sweetwater – Doral neighborhood preceding scheduled 2024 openings.

To learn more about EVEN Hotels and book a stay, visit EVENHotels.com or use the new IHG One Rewards mobile app.

PARIS SAINT-GERMAIN RANKS AS THE MOST DYNAMIC SPORTS FRANCHISE IN THE WORLD ACCORDING TO FORBES MAGAZINE

The first players arrived at the Paris Saint-Germain Women’s Youth Academy on Wednesday, 2 August, the latest step to consolidate the development of the Club’s talented female players.

After a notable entry into the TOP 50 in 2022, Paris Saint-Germain has climbed to the 36th position in this season’s ranking of the valuations of the largest sports franchises, as per Forbes magazine. The study published today values the Parisian franchise at $4.21 billion. It confirms that Paris SaintGermain is the fastest-growing sports franchise in the global elite.

By reaching the 36th position, Paris Saint-Germain has made a remarkable leap of 12 places compared to 2022, the largest jump recorded by the study in a single year. This trend holds true over the long term, as Paris Saint-Germain is the sports franchise with the highest fiveyear growth in value (+334%).

Last June, the American magazine announced that it valued Paris Saint-Germain at over $4 billion ($4.21 billion), a first in the club’s history. This position is expected to be confirmed in the coming years thanks to the valuation of real estate assets such as the full opening of the training and development center in Poissy and the club’s project to become the owner of its stadium.

The club considers its valuation as one of the fundamental drivers of its future success and its place among the elite sports franchises in the world.

en.news.psg.fr

PARIS SAINT-GERMAIN - SPORT PARTNER

THE STRATEGIC IMPERATIVE: TRADING IN FERRO ALLOYS AND MINERALS

Trading in ferro alloys and minerals, notably Chrome Ore and Ferrochrome, FEMO, FeV, FeSi, Mn metals, and Mn alloys, has unfolded numerous economic possibilities and industrial advancements. The elemental blend present in ferro alloys is pivotal for producing high-grade steel and various alloy compounds that are indispensable to sectors like construction, automotive, and aerospace.

Economic Impetus

The trading of these noble and bulk alloys has engendered substantial economic growth, ensuring a competitive edge for industries and bolstering national economies. The lucrative market for ferro alloys has seen escalating demand, subsequently inflating market value and fostering international trade relations. Countries rich in these minerals have experienced a surge in their GDP, contributing to the development of ancillary industries and creation of employment opportunities.

Market Dynamics and Global Trade

The global market dynamics for ferro alloys and minerals is particularly robust. The burgeoning demand for high-quality steel in developing countries has amplified the trade of these minerals, solidifying international partnerships and opening new avenues for investments.

The consistent trade of Chrome Ore and Ferrochrome has witnessed a substantial influx of market players, ensuring market fluidity and a stable supply chain. This persistent supply chain is integral for industries dependent on these alloys, enabling them to maintain production levels and meet global demands.

Sustainability Aspect

Another paramount aspect is the sustainability facet of ferro alloy trading. Efficient and eco-friendly extraction techniques are progressively being employed to ensure minimal environmental impact. The rehabilitation of mining sites and responsible waste management are noteworthy

advancements in the mining and trading of ferro alloys. Moreover, recycling initiatives have curbed the exhaustion of these minerals, creating a circular economy and reducing carbon footprints. These sustainable practices are not only preserving the environment but also contributing to the long-term viability of the ferro alloys and minerals industry.

Technological Innovation

Technological advancements have played a cardinal role in the refinement and processing of ferro alloys. Innovations in metallurgy have enabled the production of superior quality alloys, which are paramount for creating durable and lightweight materials. The application of AI and IoT in mining operations has optimised the extraction processes, reducing operational costs and enhancing productivity. These technological strides have revolutionised the ferro alloy industry, ensuring the consistent availability of high-quality products and promoting industry growth.

Industry Growth and Diversification

The trade of ferro alloys has also led to significant diversification within industries. The versatile application of these alloys has permeated into various sectors such as electronics, manufacturing, and chemical processing, leading to the evolution of products and services. This diversification has stimulated industry growth and development, creating a plethora of opportunities and encouraging entrepreneurial endeavours. The proliferation of industries has consequently resulted in economic stability and expansion, emphasising the importance of ferro alloy trading in the global market.

Investment Perspective

From an investment viewpoint, ferro alloys represent a viable and promising sector. The perpetual demand, coupled with market stability, renders it a suitable avenue for investments. The

robustness of the ferro alloy market has attracted myriad investors, contributing to the financial influx and expansion of the sector. Furthermore, the emerging markets in developing countries present untapped potential, offering lucrative prospects for investors and traders alike. The strategic alignment of investments in ferro alloys can yield substantial returns, accentuating its significance in the global trade ecosystem.

Risk Mitigation

The inherent risks associated with commodity trading are mitigated substantially in the ferro alloys sector due to its enduring demand and diverse application spectrum. The development of risk management strategies and hedging options has provided a secure environment for traders and investors, ensuring the sustainable growth of the sector.

The positive ramifications of trading in ferro alloys and minerals, including

Chrome Ore, Ferrochrome, FEMO, FeV, FeSi, Mn metals, and Mn alloys, are multifarious and impactful.

The economic elevation, technological progression, and industrial diversification attributable to ferro alloy trading are instrumental in shaping the industrial landscape. The amalgamation of sustainability with technological innovation is reinforcing the environmental and operational facets of the industry.

The consistent market dynamism and investment prospects are enhancing the overall economic fabric and underlining the pivotal role of ferro alloy trading in global development. The resonant impact of ferro alloys and minerals trading is a testament to its integral contribution to contemporary industrialization and economic evolution. It's a sphere that not only guarantees industrial advancement but also encapsulates the essence of economic resilience and sustainability.

Established in the scenic Swiss landscapes in 2015, GMM SA - Global Minerals & Metals SA, has firmly established itself as a prominent player in the world of mineral and metal trading. Our journey began with the prestigious role of becoming the official distributor for Oman Chrome Ore and FerroChrome production. Simultaneously, we ventured into thirdparty trading, specializing in Noble and Bulk ferro alloys. Our mission revolves around sourcing these vital commodities to cater to the ever-evolving needs of steel manufacturers worldwide.

Our global footprint extends across strategic partnerships in China, the UAE, India, Oman, Albania, and Egypt, allowing us to consistently offer an irresistible combination of competitive prices and unwavering quality. Our commitment is unwavering - to meet the unique demands of our valued customers, ensuring their utmost satisfaction and the fulfillment of their every requirement.

Flexibility and availability is the cornerstone of our approach, and we prioritize customer comfort, satisfaction, and streamlined business processes,

fostering long-lasting relationships built on trust and mutual success.

While our primary market of supply remains Europe, where we have earned the trust of esteemed companies like Acciai Speciali Terni, Cogne Acciai Speciali, Asonext, Olarra, Acciaierie Arvedi, Acciaierie Venete, Acroni, and Tenaris, we enthusiastically embrace opportunities to expand and explore new markets.

At GMM, we take pride in nurturing each order from the initial inquiry stage to the final delivery at the mills. Our unwavering commitment to excellence guarantees consumer feedback consistently reaches 100% satisfaction.

With a dedicated team based in Switzerland and a robust network of reliable partners, GMM SA has emerged as a dynamic, reliable, and competitive player in the international market.

Select GMM SA as your trusted partner, and embark on a journey of success in global mineral and metal trading.

GMM- Global Minerals & Metals SA has been founded in 2015 in Lugano as a distributor of group products and to develop third party trading of ferro alloys and Minerals.

Main activities in Lugano's commercial office:

Trading of Ferro alloys: Noble & bulk alloys, in particular Chrome Ore and Ferrochrome, FEMO, FeV, FeSi, Mn metals and mn alloys, and Distribution of own marble Blocks with quarry of Production in Albania.

OIL & GAS ETU ENERGIAS PAGE

18

ENERGY, TRANSPARENCY, AND UNION:

How Etu Energias has become the largest private energy company in Angola

ETU ENERGIAS

PROJECT

DIRECTED BY: REECE PLANE

ARTICLE

WRITTEN BY: LAURA WATLING

CEO Edson R. Dos Santos j

Luanda city, Angolan capital from above,

The business previously known as Somoil, Etu Energias has seen an incredible shift to success since CEO Edson R. Dos Santos joined the energy company in 2020.

In the last 3 years the business has not only rebranded, but it has been reshaped, with the CEO telling Business Enquirer that “the “How” is almost as important as the “Why”.

The business’ rebrand to Etu Energias encompasses the ambitious change in the business along with embodying its vision for the future.

“Etu stands for Energy, Transparency, and Union, and it is also a Bantu word which means “you and me together”,” explained Edson, “not only are we in the energy sphere, we consider ourselves an energetic business. We believe in saying what we do and doing what we say, and making the right partnerships”.

But what’s in a name? As Edson said, the how is just as important as the result.

On its journey to shift from petroleum company to Angola’s largest private energy company, Edson and his team launched the “Emagrece” (a Portuguese word meaning “to lose weight”) program, devised to challenge every dollar spent by the business.

In addition, Etu Energias migrated its old, 1960’s technology to innovative technology designed to improve efficiencies.

“New technology enabled us to mobilise a new rig, allowing the business to increase production,” added Edson.

Operating mainly out of the Lower Congo Basin, this increased production has seen the business grow from producing 7,000 barrels per day to 20,000 barrels per day. In May 2023, it announced plans to increase this to 50,000 by 2025.

“During this period of reorganisation we also improved our OpEx, bringing the production cost of a barrel down from $22 to $14,” said Edson.

These business improvements resulted in Etu Energias seeing a net profit of $180 million in 2022.

Celebrating its 23rd year in business in July 2023, Etu Energias is now on a mission to become known as the “number one integrated energy company”.

An Energy Company with Care

Recently, Etu Energias was awarded the “Best Local Company of the Year” at Angola’s largest energy event: Gala AOG 2023.

Receiving the award, CEO Edson said “this award belongs to the entire Etu Energias family. Believe in your employees, bet on them and invest in your employees”.

He added, “We are very, very proud, clearly the company and our deserves it. We believe in partnerships and he progress we made wouldn´t be possible without the support of the government, that allows us to work and perform, our partners that co-invest with us in this assets, and importantly our people and their dedication that they put into the work. Most of our workforce is Angolan, 98% of the Etu Energias workforce is national, and there is passion in the work that we do. We believe that we can grow a lot more. Clearly we will continue to invest in energy.”

Workforce is an element which Edson values very highly, believing people are a key asset in ensuring Etu Energias remains sustainable.

“The business cannot grow without investing in training” he said, “we rely on good international partnerships to ensure colleagues receive the best training opportunities which can both speed up career growth and bolster the business”.

Crucially, Etu Energias has made educational and financial investment into safety, and proudly boasts two and a half years injury free.

A key mission for the energy company is to take care of the community in which it works, which expands beyond its staff, making investments in health, education and the community.

Etu Energias social investment is founded on a “one-stop” approach, ensuring that it continually provides support to its initiatives, taking the time to identify true needs.

“In regions where we have built schools for example, the question is the quality of teaching up to standard? We have advanced our investments by providing additional training to teachers and ensuring that they have accessibility to the school,” shared Edson, telling an anecdote which involved purchasing a motorbike for a teacher to guarantee they could get to work.

Creating a circular approach to its social investment, Etu Energias also ensures its support reflects the business’ capabilities by providing sustainable energy to the schools and hospitals it works with via solar panels, for example.

“As an energy company, one thing we’re very experienced in is drilling wells. One of our health initiatives is to drill wells to provide water to communities,” added Edson. To date, more than 200,000 people have directly benefited from the business social investment into health.

“As our revenue grows, our social investment will grow too,” he continued.

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ENERGY WEEK

ENERGISING THE FUTURE: AFRICAN ENERGY WEEK 2023

Africa, a continent teeming with potential and opportunity, has long been a focal point for energy development. In recent years, African nations have strived to harness their abundant natural resources to power economic growth, improve living standards, and meet the rising energy demands of their populations. The African Energy Week (AEW) has emerged as a pivotal annual event that unites stakeholders from across the globe to discuss, strategize, and catalyse Africa's energy transformation. In 2023, AEW promises to be the most significant gathering yet, with a focus on sustainability, innovation, and collaboration. This article delves into the importance of African Energy Week 2023 and its potential impact on the continent's energy landscape.

The Significance of African Energy Week

Addressing Energy Poverty

Africa has a well-documented energy deficit, with over half of its population lacking access to reliable electricity. This energy poverty hinders economic development, limits educational opportunities, and impacts healthcare delivery. AEW 2023 aims to tackle this issue head-on by bringing together governments, investors, and energy experts to strategize ways to bridge the energy access gap. Discussions will revolve around innovative solutions such as off-grid and renewable energy projects that can provide electricity to remote and underserved communities.

Sustainable Energy Transition

As the world grapples with the urgent need to address climate change, Africa must balance its energy needs with environmental responsibilities. The theme of sustainability will be at the forefront of AEW 2023. Participants will explore ways to transition to cleaner energy sources, reduce greenhouse gas emissions, and integrate renewable energy into their energy mix. This shift not only mitigates the adverse effects of climate change but also positions African nations as leaders in sustainable energy practices.

Fostering Investment

Investment is the lifeblood of energy development, and AEW serves as a platform for securing much-needed investments. In 2023, the event will host discussions on investment opportunities in diverse sectors of the energy industry, from oil and gas to renewable energy and infrastructure. African nations will present their energy projects and highlight the favourable investment climate they offer. This attracts investors from around the world, fostering economic growth and job creation on the continent.

Encouraging Regional Collaboration

Collaboration among African nations is crucial for energy development. Sharing resources, expertise, and infrastructure can lead to more efficient energy generation and distribution. African Energy Week promotes regional cooperation by facilitating dialogues and agreements between neighbouring countries. By working together, nations can pool their resources, reduce energy costs, and enhance energy security.

Key Highlights of AEW 2023 Renewable Energy Showcase

Renewable energy sources, including solar, wind, and hydroelectric power, will be in the spotlight at AEW 2023. African countries are increasingly turning to these clean energy options to reduce their reliance on fossil fuels and combat climate change. The event will feature exhibitions of cutting-edge renewable energy technologies and discussions on the potential for renewables to transform the continent's energy landscape.

Oil and Gas Discussions

Africa remains a significant player in the global oil and gas industry, with vast reserves and production capacity. AEW 2023 will delve into the challenges and opportunities facing this sector, exploring topics such as exploration, production, and refining. Additionally, discussions will focus on the responsible management of oil and gas resources to ensure long-term benefits for African nations.

Energy Access Initiatives

Improving energy access for all Africans is a top priority. AEW 2023 will showcase innovative solutions, such as microgrids and mini-grids, that can bring electricity to remote areas. Participants will discuss policy frameworks, financing mechanisms, and partnerships to accelerate the deployment of these technologies, helping millions of people gain access to reliable electricity.

Women in Energy

Diversity and inclusivity are essential for the energy sector's success. AEW 2023 will emphasise the role of women in the industry, recognizing their contributions and promoting gender equality. Workshops and panel discussions will address the challenges women face in the energy sector and highlight opportunities for their advancement.

Clean Transport Solutions

Transportation is a significant contributor to carbon emissions, and AEW 2023 will explore clean transport solutions for Africa. Electric vehicles (EVs), public transportation systems, and sustainable urban planning will be on the agenda, with a focus on reducing pollution and improving mobility.

Conclusion

African Energy Week 2023 promises to be a pivotal moment in Africa's energy journey. With a focus on sustainability, innovation, and collaboration, the event will bring together leaders, experts, and stakeholders to address the continent's energy challenges head-on. By fostering investment, promoting renewable energy, and encouraging regional cooperation, AEW 2023 has the potential to transform Africa's energy landscape, bringing about improved energy access, economic growth, and environmental sustainability. As Africa stands at the crossroads of energy development, this gathering offers hope for a brighter, more sustainable future for the continent and its people.

MINING

GLOBAL GOLD MINING COMPANY LAUNCHES PROGRAM FOR LONGEVITY

AngloGold Ashanti, which has a geographical diverse portfolio of gold mining assets, has recently launched its ten-year socio-economic development plan (SEDP) for its Obuasi mine.

ANGLOGOLD ASHANT GHANA PROJECT

DIRECTED BY: GARY SMITH ARTICLE

WRITTEN BY: LAURA WATLING

The plan demonstrates the business’ clear strategy to ensure the Obuasi mine and its host communities reap sustained benefits from the mining activities of AngloGold Ashanti in the region.

The SEDP articulates the social investment strategy for Obuasi mine for the period until 2031. The ten-year plan will focus on three intermediate outcomes: improved social development; a diversified and sustained local economy; and improved partnerships.

Underpinning the key outcomes, AngloGold Ashanti will make efforts

in quality health services, education, skills development, access to water, sanitation, and hygiene, community infrastructure, industrialisation, agriculture, and business development and entrepreneurship.

To further improve access to quality health services, AngloGold Ashanti have entered a four-year partnership with the German Development Implementing Agency in Ghana, Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.

The focus of this agreement is on community health programmes and

building capacity, equipment, and screening activities. AngloGold Ashanti Ghana has already expanded and rehabilitated the Anyinam Clinic into a sub-district health centre to provide primary healthcare to surrounding areas. In addition, the business is working alongside the Otumfuo Osei Tutu II Foundation and Ghana Education Service to distribute 34,000 copies of numeracy and literacy books to all public basic schools in Obuasi.

In addition, it has identified the Sanso Community as a beneficiary project, and by November 2023 will complete the build of a nine-unit classroom block with WASH, ICT, and other ancillary facilities.

Vocational and trade-based training is a critical component of AngloGold Ashanti’s SEDP’s educational interventions. With this in mind, the business is implementing apprenticeship training in automechanics, auto-electricals, welding, and fabrication for young people in the Obuasi community.

From a sanitation and hygiene perspective, the organisation’s SEDP will focus on providing potable water to the communities in which it works.

Since the SEDPs launch in August 2022, AngloGold Ashanti Ghana has provided water systems to four communities with plans for five more communities in 2023. Working alongside the Environmental Protection Agency, traditional authorities, and local government, the mining business has established the “Keep Obuasi Clean” campaign. The campaign promotes hygiene with a monthly cleanup exercise, with similar programmes being run in schools where pupils will serve as ambassadors to ensure longevity of the initiative.

“All the SEDP interventions are approached with due regard for equity, diversity, and inclusion, which are integral to the process, making provision to support women, youth and physically challenged community members,” says the program report1

1 https://reports.anglogoldashanti.com/22/sr/ our-stories/obuasi-10year-sedp/

Our Value proposition in the mining industry means optimized water and salt management while enabling productivity gains by establishing circular economies.

Veolia innovates to ensure that the water discharged complies with environmental standards.

www.veolia.com.gh

that are both useful and practical for water, waste, and energy management.

VEOLIA, Ecological Transformation in Mining

Veolia is the world leader in environmental solutions for the mining and metals market including water, wastewater, industrial cleaning, water management, resource recovery, and energy services. Veolia is present in all 6 continents with almost one(1) billion revenue in the mining and metals sector representing a global market share of almost 8%. We work with more than 100 mining sites worldwide and while we operate at the highest level of health & safety, we help mining companies reconcile business productivity and environmental sustainability from:

• Managing wastewater and residues;

• Optimizing industrial waste management;

• Recovering industrial by-products;

• Decarbonizing the activities of the mine.

We go beyond our portfolio of service offer and design fit-for-purpose sustainable services in accordance with industry needs. A current priority is to grow long-term water management service contracts with the mining industry and develop our activities in waste and hazardous waste management at mines, including mercury or other residues without creating an environmental legacy at the site. Veolia also began to work with mines to identify sustainable energy alternatives, such as biomass towards improved carbon footprint ambitions. At the Veolia Group level, our commitment is to achieve 15 million metric tons of CO2 eq. in emissions avoided by 2023.

When we focus on West Africa, there is a positive water balance for most mines, unlike other regions where there is a water deficit. What this means for miners is that they must remove contaminants from the water before releasing it into the environment, in compliance with the EPA regulations. Veolia is addressing these challenges in Ghana for instance, where our industrial services are mostly directed to mines and relate to water and salt management.

Our Partnership with AngloGold Ashanti in Ghana

In 2019, Veolia signed a contract with AngloGold Ashanti to operate and maintain their water treatment plants at the Obuasi mine, while the project was still on care and maintenance. Now that mining has resumed and production is aiming to increase, we have 110 people working on 24/7 rotation shifts. We have two main tasks: The first is to operate four mining effluent treatment plants to ensure that the excess water discharged complies with environmental standards, and the second is to operate two drinking water plants that deliver water to the site accommodation and the surrounding community infrastructures. We were also engaged in a feasibility study and tasked with providing a comprehensive assessment of the water management process, including checking 35 waste rings and measuring the impact of the mine on local water quality and the environment more broadly.

As such, we looked at options to reduce the salinity and deconcentrate the water to make sure that mining over the next few decades will not limit the water supply. We piloted a Multiflo™ sludge-clarifier technology which offers an efficient process for the removal of TSS, Colour, Algae, and heavy metal co-precipitates in wastewater, as well as the Brine Deconcentration technology which converts the super saturated salts of Reverse Osmosis process reject into useful by-products of Gypsum and Magnesium Hydroxide.

Meeting the Needs of Our Partner

The mining industry consistently faces the challenge of Increasingly scarce resources and environmental responsibility. As the grade and quality of deposits decline, the mining industry is forced to use more resources to extract the same amount of ore. Water, energy, and waste management combine to form a significant expense line for mines, which are often located in remote areas and where the waste generated is potentially hazardous.

In addition, stricter environmental regulations and increased public pressure make it difficult for mining companies to maintain their operating permits. They need to develop strategies to limit their exposure to risks and implement best practices to cut clean-up costs. It is also by reducing the impact of mining on land and the environment, and by improving cooperation with local communities, that mining industries can ensure sustainable acceptability and therefore the productivity of their business. As such:

• We improve productivity by treating water for production process requirements;

• We manage environmental risks by treating contaminated water to achieve water quality suitable for reuse or safe discharge into the environment;

• We seek to add value to the bottom line by treating sludge streams to recover suspended and dissolved constituents;

• We secure high-quality drinking water, even at remote mining sites;

• We have robust and reliable equipment requiring minimal unplanned maintenance;

• We cope with production peaks while complying with stringent regulations;

• We guarantee long-term efficiency and cost control through operations services.

Our solutions to combine productivity and responsibility

Thanks to our understanding of the unique requirements of mine operations and our worldwide expertise in mine water issues, we focus on system performance, environmental requirements, and long-term cost-effectiveness to meet the demanding reliability, safety, and quality standards of the mining industry.

We Deliver Value in Many Ways

• Improving operational cost-efficiency;

• Improving yield to support competitiveness;

• Securing the license to operate;

• Responsibly planning for Closure.

Benefits to the Mine

• Circular economy from the mine effluent with by-products recovery at various stages of the process. This mitigates the environmental risks as well as generates long-term local jobs for the surrounding communities and brings the potential to valorize all by-products on-site or with local third parties;

• Significant reduction of contaminated solids to be stored in tailing dams or stack pilled reducing the environmental legacy of the site;

• Salt deconcentration across the whole hydraulic scheme, leading to reduced operational costs, whilst improving infrastructure availability and water recovery.

Continuous implementation of the tenyear plan is aligned with the business sustainability performance of Ghana’s Obusai mine, with the aim to establish sustainable businesses that support livelihoods long after the life of the mine.

Redevelopment at Obuasi

Established in South Africa (where it is still headquartered) in 1998, AngloGold Ashanti is one of the largest global gold mining companies.

The business, which remains an independent gold producer, with no dominant investor and a diverse spread of shareholders, has assets in Africa, America and Australia. At the close of 2022, the business announced a total gold mineral resource of 131.4Moz, including a 30.4Moz Mineral Reserve.

The firm's Obuasi mine, which is located in Ghana’s Ashanti region, started operating in 1987. The operation underwent a feasibility study in 2017 which indicated a strong technical and economic viability which anticipated a 20 year life of mine.

In 2018, approval was received to proceed with its redevelopment project. The project is now in Phase 3, which will develop the infrastructure necessary to support the planned ramp up in production to 5,000tpd by the end of 2023.

As part of the redevelopment, AngloGold Ashanti announced a joint venture in 2018, highlighting its commitment to increasing meaningful local participation in the organisation’s work.

The $375 million, five-year underground mining contract will be undertaken by Underground Mining Alliance Limited (UMA), a joint venture between Australia’s African Underground Mining Services (AUMS) and Accra-based Rocksure International, a wholly owned Ghanaian mining contractor. The project will help develop mechanised, underground mining expertise within Ghana’s local mining and engineering sectors. Around 550 people, predominantly Ghanaians, will be employed and trained by the contractors for the duration of the contract, allowing for the transfer of knowledge and skills.

P11 Coastal Estates. Batsonaa Sakm, Accra Ghana PostGPS: GT-346-6668

We are a mining support service entity comprised of highly experienced and competent professionals with developed international and local expertise in management, mining and drilling, and construction activities who have converged to provide targeted mining/drilling and construction services for the mining industry.

We are structured to provide services across the full mining value chain.

Pamicor’s core values are Discipline, Focus, Smart-work, and Communication. We provide:

• A variety of services in contract mining, drilling and construction to the Ghanaian construction and mining industry.

• Training for the human capital to meet the dynamic demands in the Ghanaian and African mining and construction industry. With our core values at the forefront, we focus on imparting skills and knowledge that will be necessary in the industry and beyond.

• Underground mining equipment rental services and skilled labour for the various disciplines along the mining value chain.

We aim to grow organically by developing partnerships and relationships with blue chip local and multinational companies who embody our work ethics and strive to put Ghana on the map.

WHO WE ARE

Pamicor is a wholly Ghanaian company founded and incorporated in 1993 on a strong social and professional ethic and nurtures various internal and external initiatives to develop African drilling and construction business.

WHAT WE DO

To provide a variety of drilling, construction and steel work services to the Ghanaian construction and mining industry. To provide training for the human capital to meet the dynamic demands in the Ghanaian and African mining and construction industry.

We strive to maintain a safe, uncompromising and rigorous equipment maintenance scheme and to develop the expertise and to provide the training needs of our clients.

Our current projects include amongst others, the provision of mining services to AnglogoldAshanti’s Obuasi mine and Asante gold’s Chirano Mine.

Our contacts; www.pamicor.com, linkedin Pamicor

Project: Construction of Phase 1 of the Beposo Tailings Storage Facility

Client: AngloGold Ashanti (Iduapriem)

Engineers / Consultants: Jones & Wagener International

Contractor: WBHO Quantum LC Company Limited

Location: Republic of Ghana – Tarkwa

WBHO Ghana has been operational in Ghana for the last 17 years, throughout this time we have completed various projects for several different Clients. Quantum LC Limited is a leading provider of contract mining services, civil construction and earthworks, road construction and heavy-duty equipment rental services.

The two Companies, in a Joint Venture, completed the ‘Obuasi Gold Mine Recommissioning Project’ within time and budget successfully, which lead to the forming of a local Ghanaian entity with Quantum LC Company Limited, a long-standing business partner. The new company that was registered in Ghana and is a 51% Ghanaian-owned company, is called WBHO Quantum LC Company Limited.

‘Beposo TSF Phase I’ was the first project awarded to our new entity towards the end of 2021 and is approaching completion by end of October 2023. Some of the major activities entails removing unsuitable (1,006,570 m3), embankment layerworks fill (342,200 m3), placing of waste rock placement (7 545 366 m3), laying of HDPE pipes (36,766 m), HDPE liner (799,120 m2) and a steel slurry pipe line (4,000m).

The second project, is the ‘Stream Diversion’, which commenced in July 2023, which entitles the rerouting of an exiting stream around the new Phase I TSF. It entails 8,894,000m3 of earthworks over a stretch of 1.9kms, which is well on track.

The Right Steps at Iduapriem

In addition to Obuasi, AngloGold Ashanti has a second asset in Ghana - the Iduapriem mine.

The open pit mine comprises the Iduapriem, Teberebie, Ajopa, and Ajopa South West mining leases covering a concession area of 137km2 and encompassing 19 communities. Iduapriem started mining in 1992 and has since seen capacity and life of mine extensions.

The mine provides employment to about 2,750 people, all of whom are Ghanan, and ensures a local supply chain, with 90% of procurement spent in-country.

With the business’ SEDP front of mind, AngloGold Ashanti has invested $5 million into community investment in the last five years.

Recent community projects include its ‘Women in Soap Production’ initiative.

Established in 2019, the project provided assistance to 12 beneficiaries with their business registration and relevant approvals. In turn, the businesses were awarded a contract to supply certified liquid and Guardian Carbolic hand washing soaps to the mine and communities, generating around $4,800.

In addition, 18 women from the Teberebie community have undergone training in the production of soap and have received start up kits for soap and detergent production. Processes are underway to obtain approvals for them to produce for and to supply to the mass market.

Supporting equity in mining, in February 2023 AngloGold Ashanti held the second edition of its “Start Right, End Well” mentorship program at the Induapriem mine.

The program, which is run in collaboration with the Ladies in Mining and Allied Professions in Ghana and the Counselling

Rich Power Electricals Construction (RPE)

Rich Power Electricals Construction (RPE), headquartered in Obuasi, Ghana, is a homegrown enterprise specializing in electrical, instrumentation, and maintenance services. Founded in 2010, RPE has steadily risen with the aspiration to establish itself as a leading Electrical and Instrumentation firm not only in Ghana but across the African continent. The core commitment of the company lies in delivering top-notch electrical engineering solutions, encompassing cutting-edge design and technological expertise, all while ensuring cost-effectiveness for our valued clients.

RPE places a strong emphasis on recognizing the multifaceted value of its resources. Not only does it acknowledge its employees as the lifeblood of the organization, but it also understands

the pivotal role played by the local community and the surrounding environment. This holistic approach to resource management underscores RPE's dedication to sustainable development and the continued growth of its business operations.

By prioritizing the quality of its services and fostering a sense of responsibility toward its workforce, RPE strives to contribute to the economic and infrastructural advancement of both Ghana and the broader African landscape. In doing so, RPE endeavors to be a driving force behind progress, while simultaneously adhering to ethical and environmental considerations. With a decade of experience and a clear vision for the future, Rich Power Electricals Construction is poised to illuminate the path to excellence in the realm of electrical engineering services. www.richpower.org

and Students Support Unit of the University of Mines and Technology saw 3000 first-year students of the University of Mines and Technology introduced to the year-long mentorship scheme.

The programme has been designed to enhance students potential and encourage them to take the right steps in building their careers

In the latest news at the mine, a joint venture with GoldFields was proposed. The JV would see Iduapriem merge with the neighbouring Tarwa mine, which would result in the creation of the largest gold mine in Africa.

www.anglogoldashanti.com

ANGLOGOLD ASHANTI GHANA

Where Passion, Skills & Experience Intersect

When the love for machines and knowledge of mining, meets with the experience of selling heavy-duty equipment, great things are possible. Such is the story of Quantum LC and its Founder, Joseph Nii Kwatey Titus-Glover. From infancy, Joseph has been fascinated by machines. As a very young child he pulled apart and reassembled his toys. Needless to say he was unable to assemble some of them which often led to deep frustration. He however dreamt of owning a lot of “big machines” in future. This passion was at the core of his decision to study science in Achimota School. As the years went by the hope from his father that he would take after him as a Medical Doctor clashed with his passion for machines. It was simply by a twist of fate that he finally took the path towards Engineering by selecting Mathematics instead of Biology in sixth form at Presec Legon. The path to Engineering was thus sealed.

Engineering school was a period for refining Joseph’s dreams. Well before graduation he knew without a shadow of doubt that he would develop a career in the heavy-duty equipment industry. The workings of internal combustion engines and the moving parts of heavy equipment had all been mastered before he started out in Sales and After-sales service of Heavy-duty VOLVO equipment at Mullti-Tech Services as a recently-graduated Mining Engineer. Under the leadership of his two directors of Multi-Tech Services, Mr. Jojo Maxwel Todd and Mr. Angelo Massimino, and mentorship of Mr. Hans Fischer from Volvo Construction Equipment in Sweden, he grew VOLVO’s share of the heavy-duty equipment market in Ghana to 20% over a few short years. So outstanding was his performance that he was appointed as a Director

of Operations over Ghana, Benin and Liberia in no time. The successes he chalked constituted the spark to start his first Mining Support Service company MAXMASS Limited with his Directors at Multi-Tech Services and thereafter formed his own company in the heavy-duty equipment rental industry. Quantum LC was thus established in Joseph’s house, from the dining table in the living room where he would sit every morning with his initial team of 4 (four) employees developing growth strategies. The company grew in leaps and bounds, increasing its fleet from just 3(three) rental units to 14 (fourteen) units within two years. A true visionary, Joseph always had his eyes on the ultimate price; to engage in mining as a mining contractor. Quantum LC went ahead to register with the Minerals Commission as a mining contractor, a mining support service company, and has since completed several major projects in the Mining industry in Ghana.

Growth through partnerships was a mantra developed in the early days. This led to active collaborations with other international companies in mining and construction like WBHO and MotaEngil to develop more in-house capacity.

The initial four-man team has metamorphosed into a fully-fledged organization with over 300 (three hundred) employees working in various disciplines on several project sites in Ghana using several heavy-duty equipment owned by the company. The vision is sacred; to become a major player in the Mining industry in Ghana. The Founder & CEO recently averred, “If the trajectory of the company is anything to go by, we are on course to achieve our vision and that gives me great satisfaction and our next mission is to own a Quantum Mine”. To where we have reached in the Mining Sector, WE Just Thank God-JTG

We are Quantum LC Company Limited

Quantum LC Limited is a leading provider of contract mining services, civil construction and earthworks, road construction and heavy-duty equipment rental services.

Since its incorporation in 2012, when the Company started its heavy-duty equipment rental services, the company has seen a quantum leap in its offering an Construction works, TSF Construction and major Load & Haul Project works.

Quantum LC is poised to become a significant player in the Minin the commitment of its qualified and competent staff and through t health, safety, security and environmental practices in every aspect of its operations.

Mission

We facilitate efficient, incident-free and expedited service to our clients in major earthworks projects, civil construction works and contract mining.

Vision

To become a significant player in the mining industry in Ghana.

Mr. Joseph Titus-Glover Founder & CEO of Quantum LC Limited

SUSTAINABILITY

CAN YOUR CAR BE SUSTAINABLE WITHOUT BEING EV?

CHARLES TRENT PROJECT

DIRECTED BY:

JORDAN BOSWELL ARTICLE

WRITTEN BY: LAURA

WATLING

On 21st September 2023, Prime Minister of the UK Rishi Sunak announced a U-turn on climate commitments, including those around the sale of new petrol and diesel vehicles.

In his address, Sunak stated the government will delay its phase out of the sale of new petrol and diesel vehicles by five years to 2035.

So, what does that mean for those hoping to see more sustainability on Britain’s roads now?

As fate would have it, Business Enquirer had the opportunity to speak with the CEO of one of the UK’s leading experts in vehicle recycling the day after Sunak’s announcement. Fourth generation owner of the family business, Marc Trent, told Business Enquirer that all is not lost.

Breaking the Mould

Established in 1926, originally focussed on scrap metal, Charles Trent are one of UK’s largest and longest established car breakers. Most often, cars are broken down once they reach end-of-life, either due to age or when written off by an insurer.

The business, which currently employs 250 people across two sites, typically collects, stores, processes, and re-sells near to 50,000 vehicles per year. In turn, this allows the business to produce nearly 200,000 parts annually & stock over 80,000 used car parts, ready to give roadworthy vehicles a new lease of life.

CEO of Charles Trent shares how you can drive green without the charging point

Inaugurated in a time where vehicles were far and few between (and initially focussed on scrap metal), Charles Trent has continued to innovate.

“We have broken the mould in how cars are recycled,” explained Marc, “we have developed a reverse production line, which is an efficient process and keeps the integrity of the parts”.

With this method, Charles Trent can break down around 500 cars a week, in comparison to the traditional car recycler which can break just 10% of that.

Now, the business has its sights set on a big target, of 10 X that figure to 5000 cars a week.

Supporting this vision, Charles Trent opened its first-of-a-kind in the UK reverse production facility. The 100,000 square foot facility, which opened in Poole in 2022, enables the business to recover fully tested car parts faster than ever seen before.

Meanwhile, certain parts not suitable for resale can be recovered for remanufacture, including higher-grade scrap commodities such as aluminium & copper wiring harnesses. All of this goes towards the EU’s recycling target of 95% set in 2002, with Charles Trent achieving 96.3% at the last audit.

“The facility was built to be operational 24 hours a day. We are now in the third

CHARLES TRENT

Marc Trent, managing director, is the great-grandson of the founder Charles Trent.

Powerful Rules-Based WMS

It delivers cutting edge technology at a fraction of the cost of traditional installations and, unlike other warehouse management systems, is quick and easy to implement, giving you a rapid return on investment.

Once up and running SnapFulfil is highly configurable and can adapt to meet evolving fulfilment demands.

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Orchestrate tasks & workflows to robotic devices in the most efficient way possible.

As businesses adopt new technologies and automation to mitigate labor challenges and make warehouses more efficient, the ability to rapidly integrate and operate these investments is critical.

SnapControl extends the functionality of the robust and flexible rules engine in the Tier 1 WMS solution SnapFulfil. It is a device agnostic multiagent orchestration platform that provides you with seamless and efficient control of all warehouse devices and robots, with a low total cost of ownership and rapid time to value.

Warehouse technology driving accelerated growth at family firm

One of the UK’s top three car automotive recycling companies is powering forwards with its ambitious five-year growth plan thanks to timely investment in a digital warehouse management system (WMS).

Since installing SnapFulfil WMS, Charles Trent Ltd, based in Poole, Dorset has doubled its stock holding with over 3,000 ‘green’ parts being processed every week without increasing head count. And with operations much more streamlined, efficient, productive, and profitable, the company is on track to achieve its predicted turnover of £250 million by 2026.

The family-owned business, which was founded in 1926, has continued to thrive thanks to its forward-thinking attitude to technology. Influenced by Amazon, the firm’s high-tech operation is the only one of its kind in the UK where you can source a particular part online and then have it delivered next day.

Having invested £4 million in a 30,000 sq. ft. distribution centre (DC) in nearby Holton Heath at the start of 2021, Charles Trent realised that an architecturally robust, highly flexible, and easily configurable WMS needed to be part of their new digital infrastructure. The award-winning SnapFulfil cloud suite was selected because of its reputation for delivering strong value through rapid ROI, industry-leading deployment speed and low total cost of ownership (TCO).

Charles Trent’s Distribution & Operations Manager, Matt Groves, said: “Our labourintensive paper picking process wasn’t geared up for quick expansion and was open to human error, with returns on wrong products and parts going missing a particular problem, with no validation of picking. Drives highly accurate storage “Almost

immediately, SnapFulfil was able to drive highly accurate storage, putaway, picking and packing via the RF scanners and massively improve visibility for all parties across some unique and diverse product ranges.”

Subsequently, the storage and distribution transition from the old Poole HQ warehouse (18,000 sq. ft. over three levels) and processes to the digitally-driven Holten Heath DC - which is 14 levels high and has a top picking height of 13 metres and state-of-the-art rackingwas seamless. There’s also perfect platform alignment with the company’s in house Pinnacle system (specifically for car parts and salvage).

Furthermore, the implementation was largely managed remotely, driving down costs and time to go live. SnapFulfil excels in creative, digital onboarding, while producing the same positive results in adoption and use as traditional on-site engagement, but with associated economies of scale.

The more recent Poole distribution centre, which opened in August 2022, followed this successful model – but with more warehousing space of 45,000 sq. ft. – and with fulfilment, production and quality control all under one roof, it’s an even more impressive facility totalling 100,000 sq. ft.

Plans are now in place for Holton Heath and Poole to increase operations from 18 hours daily across two shifts to 24/5, which will massively increase the company’s order processing capacity, demonstrating the flexibility and efficiency gains of SnapFulfil.

Full traceability

Groves added: “We used to have about 2-3 orders per day going astray within the old system, but we achieve very close to 100 per cent accuracy with SnapFulfil. Full traceability like this is a huge advantage in a variable business such as ours.

“It’s about tempo and efficiency, because in receiving goods staff can scan, process, and have them on the shelf in next-to-no-time – and handle 30 at a time without being label reliant. SnapFulfil is easy to pick up and use for new operatives, with new staff at both DCs quickly up-tospeed and taking advantage of task grouping for optimum picking and sequencing.

“I also like how SnapFulfil - even from a long list of locations - identifies the part by the prefix of the vehicle class, as this means it can be used by our staff in both DCs, simultaneously, and at any point in our operations.

“It’s a smooth and reliable system overall, plus I like the visual aspect and colour coding of the HTML5 ‘tile’ dashboard, which is dynamic, intuitive, engaging and easy to follow, plus really improves the planning and metrics side of the job.”

Charles Trent now acknowledges it has the very latest in WMS technology to help realise plans and is confident its two distribution centres are unique in the UK.

The business is looking to open another four new recycling and distribution centre sites by 2026, in major population centres across the UK – and SnapFulfil’s kitting functionality especially can support rapid scaling of fulfilment processes, as well as quick succession of multiple site facility rollouts, as they have already benefitted from with the bigger Poole DC onboarding.

Next generation warehouse orchestration

The SnapFulfil WMS by Synergy Logistics is renowned for being high tech in terms of functionality, but what further sets them apart is a new software solution that orchestrates all automation devices and robotic systems within the warehouse from one convenient platform.

As a multiagent, rather than just a point solution, SnapControl brings a more uniform approach to automation and is also completely device and technology agnostic.

It orchestrates the prioritisation of warehouse inbound, outbound and replenishment workflows, automatically allocates tasks, evaluates which robotic devices and technologies best match specific operations, and enables data capture to assess the value each device yields.

Importantly, the solution allows for buffer creation to delay tasks, exception management, and real-time switchover if devices are damaged or unavailable. All these capabilities help to avoid subsystems for AMR deployments, which otherwise increase cost, complexity, and time constraints.

Most interestingly, it uniquely promotes bi-directional messaging between the WMS and remote warehouse devices, so human decision makers can have a ‘conversation’ with the technology, enabling the most crucial and efficient DC decisions to be made automatically.

In today’s especially challenging times the ability to rapidly augment and orchestrate your technology investments, without unnecessary service fees, has never been more important. It’s now mission critical to harness control with 24/7 visibility from one centralised system.

For further WMS or SnapControl information, visit www.snapfulfil.com, email info@snapfulfil.com, or call 0333 241 2082.

week of trialling a 24/5 operation and it’s showing positive results,” shared Marc, “its supporting demand and allowing us to supply parts around the clock”.

Now, the car breaker plans to expand this blueprint across the country to achieve its ambitious but achievable target.

“Over the next five years we’re planning to add another five of these facilities across the UK in strategic locations. Each will employ around 300 staff, increasing our headcount by over 600%, which will offer a great employment opportunity across the country,” added Marc.

Driving Growth

For those looking to replace a part in their car, it's important to be aware of either unregulated or illegal car breakers. Ensuring a safe and satisfied experience, Charles Trent are fully licensed and regulated, and are members of the Vehicle Recycling Association and e2e Total Loss Vehicle Management.

"Charles Trent were one of the first companies in the UK to achieve VRA accreditation. The accreditation is all about the journey of the part from the car to the shelf which includes quality, testing & provenance,” shared Marc.

“With almost 100 years in the industry, we are seen as one of the most trusted vehicle recyclers, and this has been one of the driving factors behind our growth,” he added.

Both the UK and EU fall within the 2002 EU end of life vehicle directive (ELV Directive), which sets clear targets for ELVs and their components. It also sets out minimum standards for operating sites such as impermeable surfaces.

The directive is largely aimed at the operator known as an authorised treatment facility (ATF) and the car manufacturers under producer responsibility. Over 21 years the recycling target for all ATF’s has increased from 75% to 95%. In 2023 the directive has been

CHARLES TRENT

“P&D Casemaking Ltd have been fortunate enough to work alongside Charles Trent for close to two decades now, watching and being a part of their growth has been an interesting journey and has led to our projects changing considerably. We began creating cases for high end motor vehicle parts and engines to ship around the globe, moving onto electric vehicle battery storage and transport solutions.This has developed into a super slick warehousing operation with us creating/designing alongside Charles Trent’s large scale warehousing solutions.

We are proud to be a supplier of such a forward thinking and innovative business in the south of England, who are renowned for being a reliable employer and well known entity in our local area.”

Colin Bell, Managing Director, P&D Casemaking Ltd

revised significantly & put forward for consultation.

Marc said, if implemented, this will place more responsibility onto the car manufacturers as it clearly mentions the circular economy and the circularity of parts & materials that arise from ELV.

“This can only work viably through the facilities & processes we have developed,” he said.

Other factors are at play in Charles Trent’s growth too, with Marc witnessing a cost increase of new spare parts at around 10% in the last year. Alongside this, consumers are keeping their cars for longer due to a slower supply chain of new vehicles, therefore needing to extend the life of their existing vehicle.

“We’ve been working with Charles Trent for two years and their commitment to best practice when it comes to waste tyre recycling is second to none. Shared knowledge in this field has helped our relationship develop industry leading handling and processing.”

Henry

Hodge, Managing Director, Black-Ram Recycling Ltd

“Not only do we provide an easy to access solution with parts available 24/7 online and shipped worldwide, we are more cost effective, and of course sustainable,” Marc explained.

Realising that the business must do more than offer a sustainable product, Charles Trent also runs its facilities entirely from solar power.

“Not only are we more efficient than some of our competitors with our unique lean reverse production line, we are a business offering a green solution from a green operation,” said Marc.

The Next Generation of Breakers

Joining the business in the 1980’s, Marc now owns the business alongside his two brothers Neil and Jonathan.

“We spent our childhood working at the family business, at the weekends and in the school holidays, it was a natural progression for us to follow in our father, grandfather and great-grandfather’s footsteps,” shared Marc, “Not only are we family, but our colleagues are family too - a big family”.

But what about the next generation? With six children beneath the three brothers, two are set to follow in their footsteps and join the family business.

“It’s never been forced upon any of the family to take on roles, but there are some fantastic opportunities at Charles Trent, for any of our staff,” said Marc, highlighting that the newest facility in Poole sees the employment of qualified line operators and mechanics.

Ultimately, as long as there are vehicles being manufactured, there are many more years left for the historic car breakers. And, whilst the bulk of the vehicles it sees down its line are petrol, diesel and hybrid, Charles Trent is fully equipped to recycle EVs, too - even if it is some time until they dominate our roads.

www.trents.co.uk

MANUFACTURING KRATON

64 LIVAR PAGE 72

THE INDUSTRY LEADER UNLOCKING POSSIBILITIES IN SUSTAINABLE CHEMICALS

Kraton, one of the world leaders in innovating and manufacturing polymers and biobased pine chemicals, is on a mission to “unlock the possibilities of sustainable chemicals,” says Kraton CEO Marcello Boldrini, speaking to Business Enquirer.

Originating as a division of Shell, Kraton entered its first significant growth chapter in 2016 by acquiring Arizona Chemicals, then in 2022 by uniting with DL Chemicals, a global petrochemicals company based in South Korea. This strategic partnership expanded its reach and generated synergistic advantages, strategically positioning the business for the future. The transformative impact of this collaboration is poised to propel Kraton to unprecedented levels.

From footwear to diapers, automotive to adhesives, Kraton’s Polymers and Pine Chemicals are integral components in countless everyday products that enhance people’s lives worldwide.

PROJECT

KRATON

DIRECTED BY: REECE PLANE ARTICLE WRITTEN BY: LAURA WATLING

A Holistic Approach to Sustainability

With its vast range of polymers and pine chemicals used in products at every touch point of daily life, Kraton recognises its significant role in promoting sustainability.

Kraton not only evaluates the environmental impact of its business operations but also supports customers by offering innovative, sustainable solutions while assessing how its supply chain impacts these efforts.

“We take a holistic approach to sustainability, ensuring that our entire value chain is implementing sustainable measures,” shared Marcello, highlighting that Kraton is an active member of Together for Sustainability (TfS).

TfS is a global procurement-driven initiative to assess and improve chemical companies’ and suppliers’ sustainability management practices. As part of the programme, Kraton have been involved in the development of the Product Carbon Footprint (PCF) Guideline.

“The PCF Guideline will help Kraton further its supplier engagement programme and improve supplier environmental performance and practices, with product-level emissions transparency for identifying, tracking, and reducing Scope 3 GHG emissions,” Marcello added.

Kraton’s key focus is to develop innovative, customised solutions which enhance the sustainability of its customer’s products and processes.

Recently, the business has launched groundbreaking solutions to support the biobased and circular economies.

“For the construction and roadway sectors we have developed a polymer which is more efficient, offers better performance and has a reduced carbon footprint compared to other alternatives. This means customers can use less, reduce costs and increase sustainability,” shared Marcello.

Additionally, Kraton has introduced an innovative technology known as REvolutionTM. This scalable, nextgeneration solution is specifically designed to enhance colour quality, reduce odour, and ensure stability. These characteristics make it a compelling alternative to fossil-based products in the Adhesives and Road Marking sectors.

“Kraton understands sustainability is not a destination but an ongoing journey. As we continue to develop sustainable solutions, we are firmly committed to leading the way in innovation, transparency, and accountability,” said Marcello.

Kraton has recently been awarded for its sustainability efforts, ranking in the top 1% of businesses in the EcoVadis Platinum Sustainability Rating for the third consecutive year.

Diversity Driving Innovation

Marcello shared with Business Enquirer the importance that diversity plays in both business sustainability, growth, and innovation.

Kraton, which employs 1,854 people globally across its 27 sites (made up of six regional headquarters, eight innovation centres, and 13 manufacturing facilities), reported in its 2022 sustainability report that 55% of new hires were considered diverse.

“Diversity is crucial to innovation, as you need to have a wealth of minds, knowledge, and experience to innovate,” said Marcello, “I have witnessed how diversity fosters improved performance, making a compelling business case for it alongside its ethical significance”.

Over the years, the business has developed robust learning and development programmes and streamlined HR processes. These initiatives empower its colleagues to actively engage with the organisation, grow, and advance through a combination of experiential learning and structured developmental opportunities.

“As a global business we foster inclusion, and ensure that we listen and work closely to the communities we work within,” said Marcello.

With over 30 years’ experience in the chemical industry, Marcello has had the opportunity to travel the world, taking on leadership roles in Asia, Europe, and America.

“When I joined Kraton I ensured they represented my core values such as culture and diversity. There is clear synergy between myself and the business,” Marcello shared, “I’ve been offered a unique opportunity with Kraton which has allowed me to be involved in the shaping and transformation for our culture, on which the business’ success depends”.

A Robust Pipeline of Innovation

As the inventor of the first commercially viable styrenic block copolymer (SBC) more than 65 years ago, and with over 100 years of producing Pine Chemicals, sustainable innovation is an integral part of Kraton’s DNA.

With that in mind, Marcello acknowledges the numerous benefits that modern technologies such as artificial intelligence (AI) can bring to Kraton.

“AI integration not only elevates our job performance and efficiency but also expedites our time-to-market. In light of the continual advancements in AI, it represents a crucial stride towards maintaining competitiveness and fostering innovation,” he shared.

He further emphasised, “AI presents significant potential for data analysis, expediting innovation, and enhancing operational excellence. However, it’s essential to recognise that the skills and talent of our people remain irreplaceable. The key is to integrate AI alongside our human resources, not to replace them.”

Kraton, which invests around $40 million into R&D annually and is supported by

Kraton CEO Marcello Boldrini

over 200 R&D team members, has a robust pipeline of innovative solutions coming to market.

Innovation drives the organisation’s dedication to advancing a biobased and circular economy, where they aim to lead the path to efficient renewable resource utilisation, waste reduction, and sustainable operations. Further, sustainability is key in Kraton’s product designs, making a positive difference in various sectors, including medical solutions, automotive, coatings, road markings, cosmetics, and more.

Looking to the future, Marcello and his team have identified four key areas for the continued growth and business longevity of Kraton.

Firstly, sustainability stands as a cornerstone of Kraton’s success, underlining its commitment to a better future.

“For Kraton, embracing sustainability is paramount because it not only aligns with our ethical responsibility but also fosters innovation, resilience, and longterm viability. By integrating sustainable practices across our operations, we safeguard the environment, engage stakeholders, and ensure enduring prosperity for both our business and the communities we serve,” said Marcelllo.

The importance of organisational excellence cannot be overstated, either. It serves as a key pillar for the organisation’s long-term success and sustainability. By streamlining processes, optimising resource allocation, and fostering a culture of continuous improvement, Kraton aims to bolster its competitive edge and indirectly contribute to sustainability efforts.

“It’s a strategic synergy where operational excellence aligns seamlessly with our commitment to a more sustainable and prosperous future,” added Marcello.

In addition, the business’ will continue with its steadfast commitment to further develop its diversity and inclusion measures. These efforts are aimed at nurturing an environment that fosters collaborative innovation, ensuring all voices are heard and valued in pursuit of excellence.

Finally, and at its heart, Kraton will continue to innovate.

“We firmly believe that innovation is the sole pathway to delivering superior solutions for our customers and maintaining a competitive edge within the industry,” closed Marcello.

www.kraton.com

GROWTH MINDSET LEADER ENSURING BUSINESS OPTIMISATION AT SLOVENIA’S LARGEST FOUNDRY

With 18 years experience in the financial sector, prior to joining Livar, Rok successfully advised on the restructure and financial stabilisation of Slovenia’s largest merchant.

In 4 years, CEO Rok has taken Livar from a business with a two out of ten financial stability rating, to a thriving company valued within the top 7% in Slovenia.

Joining the business in 2018 (taking on the role of CEO in 2019 alongside a new management team), Rok oversaw the implementation of Livar’s new strategy - The Roadmap to 2020+, including the business’ financial restructure.

During the financial restructure of Livar, which specialises in the production of grey and ductile cast iron with mechanical processing, the business achieved financial rehabilitation and gained new shareholders. The majority owners became financial creditors from the AnaCap Financial Partners group (currently Veld Capital Partners).

Whilst the restructure saw improved operational efficiency for Livar, one of the greatest achievements of this business turnaround was the saving of 600 jobs.

PROJECT

DIRECTED BY: JORDAN BOSWELL

ARTICLE

WRITTEN BY: LAURA WATLING

A leader with a growth mindset, Rok Rozman was the perfect candidate to take on what was once a business on a downward trajectory.

LIVAR INDUSTRIES

“I believe in the development and empowerment of strong team, and creating a supportive environment for necessary change,” shared Rok, “I want our colleagues to celebrate small wins, understanding that step-by-step we can achieve a bigger goal”.

Livar’s restructure combined with Rok’s leadership ethos has helped the business to adopt and promote a new company culture, which the CEO considers to be the “main engine for change”.

Supporting the business transformation is a new, young management team and collective of industry experts. To ensure the business sustainability, Livar has cultivated development and management programmes to grow colleagues from within.

The Largest Foundry in Slovenia

Working out of two foundries in Slovenia, with a combined net production square meterage of 38,000, Livar runs six

production lines and can produce 35,000 tonnes of casting per year.

Livar’s operations focus on three core areas:

Production of castings

Providing design, casting simulations, and 3D tools, Livar can produce the most complex castings from grey and nodular cast iron.

Machine processing

Additionally, the business can perform tuning, milling, drilling, slotting, and balancing, mechanically processing its castings using CNC technology.

Ducting range

Finally, under its Livar trademark, the business can produce gratings, manhole covers, and custom-made products.

“Livar is a one-stop solution provider. We differentiate ourselves from our competitors through our in-house ability to service the entire life-cycle of

dr. Rok Rozman Chairman of the Board

The future of industry is partnership.

“No one has all the answers. But we do all have part of the answer. It’s why we don’t just work for you. We work with you. And thanks to our global presence, we can do that wherever you are in the world. Together we find the best solutions to your challenges. That’s what we do. We are Foseco.”

Unlocking Excellence: The Foseco-Livar Partnership

In the dynamic world of industrial partnerships, one stands out as a beacon of enduring collaboration and innovation. The partnership between Foseco and Livar isn’t merely a union of two companies; it’s a testament to the power of trust, expertise, and a shared commitment to advancing the foundry industry. Foseco and Livar boast a long-standing history of cooperation that has matured into a strategic partnership. This partnership was forged through the crucible of trust and fortified by the bonds of collaboration among our commercial, technical, and management teams. Over the years, we’ve cultivated multi-level relationships, cementing our dedication to mutual growth and success.

The Genesis of Cooperation

We started developing our partnership about three years ago when Foseco and Livar both embarked on ambitious journeys to reshape their business strategies. Livar’s forward-thinking leadership attracted innovative young talents, while Foseco underwent a comprehensive transformation in management, commercial operations, and technology in the region.Livar’s forward-thinking leadership attracted innovative young talents, while Foseco underwent a comprehensive transformation in management, commercial operations, and technology in the region. Foseco brings unmatched technical expertise to the partnership. Our specialists are always ready to engage with customers, understand their challenges, and propose innovative solutions that add value. In a market flooded with suppliers offering competitive prices, we stand out not just for our products but for our problem-solving abilities and process improvements. Conversely, Livar prioritises casting quality, process optimization, and sustainability. The synergy between our teams is rooted in the trust we’ve built and our shared commitment to challenging the status quo. Effective communication and alignment of goals are crucial for any partnership, especially when dealing with differences in organisational cultures and structures. The Foseco-Livar partnership thrives on open communication channels, enabling us to adapt, grow, and tackle challenges together.

The Journey of Innovation

In our recent collaborations, we’ve significantly improved quality, productivity, and energy efficiency. This includes reducing weight and postcasting operations, resulting in energy and labour savings. Customers now have the flexibility to conserve energy by melting less metal or produce more high-quality castings with the same amount of metal. We’ve also made remarkable enhancements in casting quality, especially in surface finish. Livar’s commitment to innovation shines through their openness to new products, like Foseco’s KALPUR direct pouring solutions, even in unconventional applications. This forward-thinking approach exemplifies our dedication to pushing the boundaries of traditional foundry practices, propelling the industry forward. Our partnership thrives on flexibility and adaptability. We’ve navigated various challenges, from pandemic disruptions to pricing volatility and raw material shortages, all while reinforcing our trust and effective communication, which has made us even stronger.

Building and Sustaining Trust

Trust is a currency that’s hard to earn and easy to lose. From day one, our commitment to openness and problem-solving has been unwavering. Through thick and thin, including the trials of Covid-19, volatile pricing, and material shortages, our trust-driven approach has fortified our partnership. With market dynamics and industry trends in constant flux, we remain resilient and adaptable by continually generating and implementing projects that define new optimization ideas and create value. Leadership and management play pivotal roles in steering our partnership forward. The synergy between leaders from both companies ensures alignment with our shared goals and vision.

A Commitment to Ongoing Value Creation

Our commitment to value creation is perpetual. We don’t rest on our laurels after improving a process; instead, we continuously seek new avenues for optimization and value creation. Collaborating with our customers to benchmark existing practices against our solutions allows us to quantify the value created. In a global business landscape, differences in cultures, time zones, and geographies can pose challenges. However, as a global company with local faces, we have the flexibility to adapt to local needs while drawing on a vast network of colleagues for support.

Sustainability and Corporate Responsibility

Both Foseco and Livar understand the importance of sustainability and corporate social responsibility in the foundry industry. We actively work

towards reducing energy consumption, minimising waste, and improving emissions, all while fostering safer working practices. As we look forward, the Foseco-Livar partnership remains committed to innovation, growth, and sustainability. Our strategic goals focus on adapting to changing market dynamics, developing new solutions, and supporting higher growth regions worldwide.

Company Overview and Strategy

Foseco’s storied history began in 1932 in the UK. Since then, we’ve grown into a global leader in foundry consumables and technology, with a direct presence in every major foundry market worldwide. Foseco sets itself apart from competitors in the foundry industry by creating value for customers. Our projects improve casting quality, boost productivity, reduce costs, and enhance sustainability. We provide top-notch products supported by deep application expertise and foundry process knowledge. Our three-pronged approach to maintaining leadership involves innovation and technology, knowledge and partnership, and a relentless focus on sustainability. Research centres in Europe and America constantly innovate to solve customer problems, while our commitment to partnerships, exemplified by the Livar case, drives growth. Sustainability remains at the core of our strategy.

Product and Solution Offerings

Foundry operations are multifaceted, and Foseco provides solutions for every step of the process. We supply furnace refractories and metal additives for efficient melting, coatings for superior surface finish, filters to reduce turbulence, impurities, and scrap during pouring, and feeders to control shrinkage. No two foundries are identical, and Foseco understands this. Our product portfolio caters to iron, steel, and nonferrous foundries, with each solution customised to the unique needs of individual customers. Innovation is the cornerstone of our approach. Our research and development centres continually improve existing products and introduce groundbreaking solutions to the market.

Industry Trends and Challenges

The foundry industry witnesses a series of trends, including the pursuit of energy efficiency, labour shortages, and the changing automotive landscape. Foseco stays ahead by developing autonomous processes that require less expert knowledge and by assisting customers in designing and optimising new castings to navigate industry shifts.

Sustainability and environmental concerns are at the forefront. Foseco addresses these by focusing on reducing energy consumption, minimising waste, and enhancing emissions control, all aligned with industry and global environmental standards.

Supply Chain Resilience

Disruptions in the global supply chain, including the recent pandemic, require adaptable solutions. Foseco maintains a consistent supply of consumables and solutions through a robust global network and supply chain management. Our collaboration with customers revolves around understanding their unique needs and providing tailored solutions that amplify foundry operations.Timely assistance and technical support are paramount. Foseco ensures that customers receive the support they need through a global network of local teams. Numerous success stories highlight how Foseco’s consumables and solutions have significantly improved customer processes and operational efficiency.

Global Reach and Partnerships

Foseco operates in over 30 countries, backed by a global supply chain. Our global process and product teams facilitate the transfer of best practices, ensuring consistent product quality and service standards across diverse markets. Partnerships are instrumental to our growth strategy. Foseco actively collaborates with foundries, suppliers, and industry associations, supporting local foundry associations and participating in technical conferences to nurture a thriving ecosystem.

A Forward-Looking Vision

As we gaze into the future, Foseco’s commitment to the foundry industry remains unwavering. Our adaptability in the face of changing casting markets and our global presence position us to support growth in emerging regions like India, China, and Southeast Asia. We will continue to innovate, create new solutions, and collaborate closely with our customers to shape the evolving landscape of foundry technologies. In conclusion, the Foseco-Livar partnership is a testament to what collaboration, trust, and innovation can achieve in the foundry industry. As we look to the future, our commitment to excellence and sustainability will continue to drive us forward, shaping the industry and delivering value to our customers worldwide.

the casting process. From prototyping through to moulding and casting to machine processing and quality assurance,” explained Rok, “not only do we have the largest capacity in Slovenia, we are centrally located which adds efficiency for clients”.

On the Path to Excellence

With the business now financially stable, Rok and his team have set their sights on a new vision: the Roadmap to Excellence 2025.

Ultimately, Livar aims to become the first choice supplier for casting production, machining and assembly solutions, empowered by sustainable centre of excellence and highly motivated team. Livar’s strategy is supported by five pillars: sustainability, people, clients, production, and processes.

“The strategy is powered by innovation and culture. Initiatives in our Roadmap to Excellence focus on adding value to clients, improving efficiencies, and reducing fixed costs,” shared Rok.

A business case has already been presented to expand machining capacity at the foundries by 30% to add value as well as plans to consolidate its operations into a single facility to improve efficiency.

When it comes to innovation, it is clear that AI will have an exciting impact on Livar, with the business already being supported by solutions in 3D modelling to help it to produce optimal casting results.

“I foresee that AI will benefit the business by offering more robust data tracking which will help to increase productivity,” shared Rok, “it will also help us to make quicker decisions and enable more precise inventory management. This will likely improve the business in terms of efficiency and cost savings, and will be another value add for clients”.

Whilst the potential benefits of AI are on the horizon, it is in sustainability and ESG that Livar are reaping the reward of in the

here and now.

Supported by the Norwegian financial mechanism, Livar has participated its CIRCI project, backed by the Slovenian Chamber of Commerce and Industry. The circular economy initiative has seen the implementation of an innovative new process which enables the reuse of specific waste materials from the foundry and machining production into a new product.

“We are now embarking on the final production tests. Initial results are promising and are indicating potential savings of €1 million. We are proud of this project and we strongly believe that the predicted savings will be delivered,” shared Rok.

At its core, Livar has been a part of the circular economy for 70 years, with its business collecting and recycling metal waste and moulding it into a new function. However, with better technology it now has a clearer vision and further opportunity to measure and report on sustainability outcomes.

With that in mind the business has outlined its ESG goals for the next two years. By 2025 (compared to a 2021 baseline), Livar has made a commitment to improve its carbon footprint by 5%, increase its energy usage from sustainable resources by 20% and reduce waste by 10%. Additionally it aims to increase the average salary in the company by 20%, and increase training resources by 20%, whilst reducing sick leave by 10%.

“We need to become more courageous and more ambitious with our goals. Now is the time for Livar to become more strategic and fearless about protecting our environment, people and communities, whilst creating the highest value in our field of operation,” added Rok.

www.livar.si

BANKING DIAMOND TRUST BANK

PAGE 86

ACHIEVING MORE: PROGRESSIVE FINTECH EMERGING FROM THE SILICON SAVANNAH

In the dynamic landscape of global finance, traditional banking institutions are facing an imperative to reinvent themselves. At the forefront of this transformation is Diamond Trust Bank (DTB), a leading financial institution in East Africa, which has embarked upon an ambitious growth strategy with the strategic aspiration to be a socio-economically relevant bank.

PROJECT

DIRECTED BY: BEN SAUNDERS

ARTICLE

WRITTEN BY: LAURA WATLING

DIAMOND TRUST BANK

DIAMOND TRUST BANK

Chief Operating Officer, Jamie Loden

Incorporated in 1946, DTB is headquartered in Nairobi, Kenya and has operated in East Africa for over 75 years, with presence also in Tanzania, Uganda and Burundi. In 2022, the Bank rolled out its growth strategy anchored on 3 key pillars: increasing customer reach, sustainability excellence, and digital transformation.

Supporting this growth is DTB’s Digital Transformation Strategy, guided by the vision to transform into a technology company with a banking license. Under the dynamic leadership of its Chief Operating Officer, Jamie Loden, the Bank established its digital factory, DTBX, in 2022, encompassing a fusion of its six key pillars: the development of digital applications, a digital banking platform, digital partnerships, data analytics & AI, and cloud computing; all of which are underpinned by people, working in harmony to create an ecosystem that thrives on innovation.

“With DTBX, we are embracing more agile ways of working and positioning DTB as the digital bank of choice, where our partners can achieve that X-factor product that will enable them to achieve X times growth,” explained Jamie.

A groundbreaking element of the Bank’s strategy is the introduction of Banking as a Service (BaaS) through its flagship API platform, Astra. This move has opened doors to dynamic collaborations with tech-enabled entities such as fintechs, edtechs and healthtechs, allowing them to leverage DTB’s expertise and infrastructure, and extend innovative financial solutions to their own customers.

“With Astra, we’re not just providing APIs, we are empowering fintechs to thrive by enabling them to provide financial solutions that cater to the unique needs of their customers. We are also shifting from a B2B model to B2B2C model,” shared James.

By becoming the bridge between banking and technology, DTB is accelerating the development of revolutionary fintech products and services, positioning themselves as an innovative hub that nurtures collaboration and propels tech-driven innovation. Currently, Astra has 150 tech-enabled companies in its pipeline, spanning financial services, education, and health services. “The network of businesses we’re partnering with highlights the depth and richness of the tech scene in East Africa,” highlighted Jamie.

Another proposition of DTBX is Infiniti Pay, an end-to-end SME solution with a focus on empowering small and mediumsized enterprises through automation of their business financial needs and providing access to a curated ecosystem that caters to their unique requirements. “Infiniti Pay underscores our commitment to addressing the evolving needs of our customers, and our dedication to foster financial inclusion and drive economic growth,” added Jamie.

of customers first, DTBX will also launch a ‘Chama’ to contribute to a A ‘chama’ is a

purpose to save money or invest their funds.

Putting the needs of customers first, DTBX will also launch a ‘Chama’ product, allowing members to contribute to a group savings initiative. A ‘chama’ is a popular term used to describe informal groups in Kenya, where people come together for a common purpose to save money or invest their funds.

“This product has been built specifically around culture, with people in Kenya keen to work collaboratively to build for the future,” said Jamie.

around culture, to work for the

To achieve their transformative goals, DTB is investing not only in technology but also in its most valuable asset – its people. By attracting top talent and providing training and upskilling opportunities to their existing staff, the bank is cultivating a workforce equipped with the skills to navigate the ever-changing landscape of technology-driven banking.

To achieve their DTB also in its most valuable asset –their a technology-driven banking.

“We recognise that human capital is the key to the success of this evolution, and with the growth of digitisation and fintech, we have a fantastic opportunity to upskill people in Kenya for the future. Our new digital team will undergo an educational programme equipping them with skills in cloud computing and software engineering, for example,” explained Jamie.

example,”

This will support the development of new products designed to support the agriculture and education sectors. “There are some unique needs for businesses in these sectors in Africa, and they are hugely important to each country’s national economy,” Jamie continued.

Jamie, who joined DTB in 2021, displays leadership values which truly align with the business’ goals.

DTB Chief Executive Officer, Nasim Devji, with Alphas Sinja (CEO, Boya) and Ezra Chiloba (CEO, Communications Authority of Kenya) at the launch of a virtual expense card for business payments.

Sybrin - Evolving Business through Digital Transformation.

With today’s disruptive technologies accelerating the pace for digital transformation, customers’ expectations are heavily influenced and constantly evolving, demanding effortless interactions anytime, anywhere.

Sybrin is a leading global provider of solutions for the financial services, insurance, and telecommunications industries. Everything we deliver is based on our specialist; first-hand knowledge of complex solutions complemented by 30+ years of industry experience. We focus on developing, implementing, and supporting end-to-end systems through the Sybrin Platform using low-code technology.

We have provided solutions across Africa, the United Kingdom, and into the Middle East, servicing these solutions from our strategically located international offices. Sybrin remains united in our mission and focused on our commitment to customers. Our corporate governance is well-rounded and balanced through our breadth of global perspective and executive experience.

In addition to system design, implementation, and integration, our service offering includes specialised custom software development, hardware supply, digital advisory services, 24/7 support, and training. Our innovative solutions are tailored to your specific industry, region, and requirements to facilitate your digital journey.

In East Africa, we have put a lot of focus on a few main solutions, as they complement the needs of the market and assist our customers in springboarding their digital journeys. These include:

• Know Your Customer (KYC)

• Improve compliance, operations, customer acquisition, and customer retention with Sybrin’s advanced offering.

• Intelligent Document Processing (IDP)

• Our goal is to achieve true cognitive and intelligent process automation within the enterprise by enabling straight-throughprocessing with no human touch points. Sybrin’s

proven solution is one of the easiest and fastest ways companies can leverage AI to deliver tangible results to increase efficiency, deliver a superior customer experience, and maintain compliance.

• Liveness Detection

• Prove the physical presence and biometric liveness of a person for remote interactions, with the combined use of image processing techniques and neural networks using only a selfie.

• Account Opening

• First impressions count, give your customers a frictionless omni-channel onboarding experience that is seamless, personable, and exceeds their expectations while avoiding unnecessary admin.

• Corporate-to-Bank

• A frictionless digital channel that provides seamless connectivity, B2B and B2C transaction handling, and total user control - delivering the promise of connected corporate banking.

Our purpose is to bring about positive change by investing our passion in creating innovative solutions, giving rise to growth, reliability, and shared prosperity. In addition, our mission consists of providing a globally recognised platform and app store that enables digital transformation in any industry, giving our customers the control, insight, and agility for a competitive advantage.

We have sold 800+ systems across a broad spectrum of industry verticals and our solutions are currently deployed in more than 20 countries worldwide at 100+ customers.

Sybrin was acquired by the 1K1V and Crossfin Consortium in 2020. This enabled significant additional leverage and valuable insight into the South African, African, and U.S. markets, providing a bridge between the two continents with tremendous opportunities that will open economic opportunities for cross-border collaboration and technological innovation.

www.sybrin.com

Reporthub provides in-depth and comprehensive business information reports for Africa, and the rest of world, strategic partnerships with financial institutions like Diamond Trust Bank continue to allow us to develop solutions for the constantly evolving economic demands of our clients. We are recognized as a member of Federation of Business Information Services, a world leading and Expert Assembly in the Business Information Industry and supplying services throughout Europe, Asia, Africa, and the Americas.

Given that we have rolled out various projects together in the last 5 years, we remain diligent when delivering carefully crafted, custom products and services that offer real value. Our professionals are highly trained and possess skill in business advisory when offering due diligence reports, skip tracing, identification reports, directorship/shareholding documents consulting among others, all of which are also crucial components of the bank’s growth strategy.

As we look to the days to come, we are enthusiastic with Diamond Trust Bank by our side. We are aligned with the Sustainable Development Goals to alleviate poverty through economic and social empowerment.

As a financial organization with a storied 75-year history, Diamond Trust Bank and Reporthub share a dedication to honesty, openness, and constant progress, which have given us the confidence to face problems and grab possibilities.

In conclusion, our partnership is a tribute to the strength of teamwork and shared objectives in the ever-changing business environment. Diamond Trust Bank and Reporthub are redesigning customer satisfaction processes and rewriting the story of access to business public filing documents.

We provide quality and timely business information reports in Africa, and the global market at large.

DUE DILIGENCE REPORTS IDENTIFICATION REPORTS ORIGINAL DOCUMENTS

“As a leader I think it’s important to display a level of selflessness, prioritising approachability, empathy and compassion. I instil in colleagues that it’s ok to be human, to be vulnerable, and be willing to admit we don’t have all the answers. Like our customers, I want my colleagues to dare to be bold and strive to achieve their ambitions,” he said.

DTB’s digital transformation journey is a testament to their commitment to innovation, customer-centricity, and a futuristic approach to banking. “Our pursuit is one of transformation, where technology and banking merge seamlessly,” Jamie said. By embracing technology as an enabler and catalyst for change, DTB is propelling beyond the boundaries of traditional banking into a realm where innovation is harnessed to unlock new possibilities and redefine the very essence of finance. “We’re not just transforming banking; we’re shaping the future of finance,” Jamie concluded.

www.dtbafrica.com

Members of the DTBX team with fintech partners during the soft launch of the Astra API Platform

Powering new age banks with decisive business intelligence

The digital era has ushered in a world of instant connectivity and incredible opportunities. There never has been a better time for banks and financial institutions to truly prosper. The fastest growing financial institutions today are the ones that bank on intelligence to drive innovation.

Transforming banking data into profitable intelligence needs data analytics built precisely around banking operations and processes. This is where Sunoida Solutions is setting new benchmarks with groundbreaking solutions built by bankers for bankers. Sunoida is the leading provider of Banking Revenue Assurance, Banking BI and RegTech & SupTech Solutions. Sunoida’s best-selling Vision Solutions help banks drive intelligence powered by their data.

Revenue leakage has for long been a bane for banks globally and remains largely unaddressed by most banks thereby negatively affecting their customer experience and profitability. Revenue leakage occurs in banks due to a number of common factors such as increasing number of channels, complex pricing rules, operational and human errors, unauthorized discounts, frauds, missing or unpriced transactions, process failures and more.

Sunoida’s best-selling Vision Revenue Assurance solution is built to prevent and plug revenue leakages across the customer engagement cycle in a systematic and automated manner, instantly boosting the banks profits, increasing operational efficiencies and enhancing customer experience. A scalable and highly adaptive solution, it helps banks gain full visibility and control over every single customer transaction and provides variance analytics comparing actual income and the expected income with detailed drill-down reports and easy to view dashboards.

Today’s banks generate humongous amount of data. With only a fraction of it being actually analysed, banks unwittingly lose vital insights they could otherwise profit from. Sunoida’s Vision Banking Business Intelligence (BI) bridges this gap by consolidating data from multiple sources to create and deliver highly valuable dashboards, analytics and actionable insights for all stakeholders across the bank for faster decision making and also achieving regulatory compliance. Vision Banking BI helps banks identify business patterns, foresee risks, and resolve issues in real-time.

Central Banks and regulatory bodies too are adopting new age technology to drive faster and more effective risk-based supervision. Sunoida’s Vision RegTech and SupTech solution is a globally acclaimed solution that has been benchmarked and applauded by many global institutions including the World Bank Group, BIS, UNCDF, FSA Japan amongst others.

Sunoida’s ground-breaking Vision Automated Data Flow (ADF) & XBRL based EDW & BI solution is the world’s first successfully deployed solution that allows regulators to automatically pull granular data from all financial institutions’ systems directly on a daily or near real time basis. It eliminates errors, inaccuracies, misrepresentations and compliance issues associated with manual reporting while also saving resources and costs. Highly accurate reports and analytical dashboards help regulators predict trends across regions and sectors.

Sunoida continues to supercharge the world’s fastest growing banks with real-time intelligence powered by today’s data and tomorrow’s possibilities.

“We have seen amazing results at banks that have deployed our Vision suite of solutions. Our Revenue Assurance solution provides one of the most tangible ROI in many cases upto 7x within few weeks of deployment enabling banks to improve their customer experience and profitability at the same time!”

Sukirat Singh Kochar Executive Director & Chief Revenue Officer, Sunoida

PHARMACEUTICAL

PHARMACEUTICAL INNOVATION EXPANDS INTO THE US WITH FEMALE CEO

When it comes to business sustainability, our initial thoughts often revolve around improving organization efficiency, improving financial performance, and implementing a carbon reduction strategy.

However, in the UN’s SDGs (Sustainable Development Goals), the intergovernmental organization has recognized the need for gender parity within business.

“Gender is woven throughout the SDGs as it sits at the intersection of economic, social and environmental issues”, states the UN. “It has its own Goal, SDG 5—with the ambition of achieving gender equality and empowering all women and girls— and is mentioned explicitly in 10 of the other Goals”.

But, in 2023, are we close to achieving gender parity in leadership? A recent report by Forbes implies we have a long way to go - five generations, in fact.

PHARMABLOCK

PROJECT DIRECTED BY: REECE

PLANE

ARTICLE WRITTEN BY:

LAURA WATLING

The Global Gender Gap report published by the World Economic Forum highlights that at the current rate of progress, the global economy won’t see gender parity for 131 years. It reports a further stark figure of 169 years to close the Economic Participation and Opportunity gender gap.

President of PharmaBlock (USA), Dr. Jing Li, spoke to Business Enquirer about her views on Women in Leadership.

“We need to encourage women to fearlessly embrace new opportunities, whether it’s the beginning of their career journey or taking on a c-suite role,” she said.

She herself is an example of what happens when you use fear as a motivator, rather than a deterrent.

Having spent eight and a half years as an Associate Principal Scientist at Merck, Jing was offered the opportunity to join PharmaBlock.

“Whilst it was a fantastic opportunity, I was happy at Merck so it felt like a big risk to move businesses. Speaking with my daughter, she said it sounded “exciting”. It was my responsibility to show my daughter that we mustn't let fear get in the way of opportunity,” shared Jing.

This teachable moment is something that Jing aims to instil in business as well as around the dinner table.

“The leadership traits that women naturally possess are undervalued by business world,” she said, “I believe the strengths we offer include softer skills which can help to create the

right environment for colleagues to be nurtured, motivated, and developed”.

Jing finds fulfilment in her role as President, USA, not only through PharmaBlock’s contribution to the pharmaceutical industry, but also by cultivating a work environment where colleagues can realise their full potential.

Speaking of PharmaBlock in the USA, Jing feels that she and her team have fostered an inclusive and collaborative culture where colleagues genuinely feel that they have ownership in both the business outputs and their roles.

“By ensuring that our vision is clearly communicated, colleagues understand their purpose and have a sense of meaning in what they do. The opportunities at PharmaBlock are unlimited,” she added.

PharmaBlock is now a fully integrated CRDMO (contracted research, development, and manufacturing organization) with clear vision: focus on innovative chemistry and low-carbon manufacturing, bring sustainable and efficient solutions to its clients, ultimately supporting partners in bringing medicines to those in need more quickly.

When the business was first established in China in 2008, it began by designing and synthesizing a large collection of rationally designed, high-quality, and structurally diversified chemicals, known as building blocks in the field of drug R & D.

These building blocks are increasingly adopted by global drug hunters to enrich structure diversity, improve compound performance, expand patent space, and eventually accelerate drug discovery projects.

Over the years, PharmaBlock has accumulated expertise and earned the trust of its customers, allowing it to expand its business scope beyond being a building block supplier. It now serves as a comprehensive service and solution partner, supporting global pharmaceutical

and biotech companies throughout the drug R&D and commercial processes.

Enabled by sustainable strategies, PharmaBlock has gained a reputation as a quality partner for the development and manufacturing of pharmaceutical intermediates, drug substances, and drug products, all the while achieving cost efficiency and a greener footprint.

PharmaBlock team in China and US are focusing on four key areas of sustainability, with of course, one of those being People.

“Supporting diversity and inclusivity is key to sustainability,” said Jing.  “It creates a collaborative and innovative work environment and has profound impact on team motivation, productivity and longterm business success.”

Supply chain resilience is an integral part of its sustainability strategy, as PharmaBlock considers not only its own supply chain, but also the role it plays in its client’s supply chain. “We have identified the supply chain values we consider to be crucial and have developed a robust way of working. We implement a supplier development program to enhance sustainability awareness and operations.” explained Jing.

Another element to its sustainability strategy is geographic diversity, ensuring accessibility to its clients - which over time has included almost all of the top 20 pharmaceutical companies as well as hundreds of small to medium biotech companies across the globe.

As part of its geographic expansion efforts, PharmaBlock launched a new R&D facility in Pennsylvania, USA in March 2023. This brings the business footprint to five facilities, three in China and two in the USA. “We intend to further expand our presence in the USA as we see significant demand for drug development and manufacturing in the country,” shared Jing.

In addition, PharmaBlock is dedicated

to fostering innovation. Its mission to “innovative chemistry for a better future” highlights that chemistry innovation can provide more effective, safer, easier to use, and more accessible products and services for the future; it is essential to do the right things at the very beginning, including addressing safety, environmental, and quality challenges, to enable greener and more efficient R&D and manufacturing processes.

With this mission at its core, PharmaBlock are pioneers in introducing continuous flow technology and biocatalysis into its manufacturing process. Whilst this concept has long been used in the petroleum industry, it is a new innovation for the pharma-chemical space. The new technologies are capable of overcoming the challenges that traditional chemistry processes typically struggle with.

“We are proud to have advanced innovative technologies like continuous flow manufacturing and biocatalysis for the pharmaceutical space. It brings many benefits to clients including scalability, safety, improved quality, reduced waste, cost saving and speed,” said Jing.

By designing and assembling manufacturing-scale equipment capable

of achieving yearly outputs of hundreds of metric tons, what used to take months to produce can now be accomplished in a matter of two to three weeks, with lower cost, reduced energy usage, and less waste. The company is even planning to expand its impact by commercializing some of its technologies and equipment, making their innovative technology accessible to the entire industry.

PharmaBlock’s commitment to innovation and sustainability has won several accolades recently, such as 2023 CMO Excellence in Green Chemistry Award by ACS and Top CDMOs by Pharma Tech Outlook. Additionally, PharmaBlock's sustainability practices and experiences have been documented in the recently released book "Sustainability Leaders" by DCAT (the Drug, Chemical & Associated Technologies Association), an association for companies involved in the Bio/ Pharmaceutical manufacturing value chain.

“When there is no solution available, we innovate,” shared Jing, “the innovation never stops as well as our never-ending pursuit for excellence.”.

www.pharmablock.com

AEROSPACE ARGYLE

118

NEW AIRPORT SUPPORTS POST-PANDEMIC TOURISM RECOVERY IN THE CARIBBEAN

In 2022, visitors to St. Vincent and the Grenadines increased by 160,000 to around 221,0001. Whilst this is not the highest footfall that the Caribbean Island has seen in the last five years (peaking at 404,000 in 2019), it is seeing positive post-pandemic recovery.

In response to the growing air traffic needs which St. Vincent and the Grenadines’ E.T. Joshua Airport could no longer accommodate, Argyle International Airport (AIA) was commissioned in February 2017.

Built to handle 1.2 million passengers per year, the airport, which is the newest airport in the Eastern Caribbean, boasts a 9000 foot long runway and an expansive apron area, which facilitates aircraft ranging from twin otters to large commercial jets.

Five times the size of its predecessor, AIA is considered one of the country’s most important infrastructure assets and a key economic driver for the island nation.

ARGYLE INTERNATIONAL AIRPORT PROJECT

DIRECTED BY: GARY SMITH ARTICLE

WRITTEN BY: LAURA WATLING

The development of the new airport was financed through grants and loans and via the “Coalition of Willing” initiative. The initiative saw donations and other forms of in kind assistance and contributions from countries such as: Cuba, Venezuela, Trinidad and Tobago, Mexico, Austria, Malaysia, Turkey, Qatar, Libya, and Taiwan.

The AIA was constructed under the direction of the International Airport Development Company Ltd. (IADC), a private, limited liability Company, owned by the government of St. Vincent and the Grenadines, at a final cost of approximately XCD$700 million.

1 https://www. statista.com/statistics/816515/saint-vincent-and-the-grenadines-number-of-tourist-arrivals/#:~:text=Vincent%20%26%20 the%20Grenadines%20 2010%2D2022&text=In%20 2022%2C%20the%20number%20of,with%20less%20 than%2060%20thousand.

Construction of the 275 acre development commenced in 2008, with IADC overcoming several challenges, including the removal of two mountains that stood where the primary entrance of the runway is located. In addition, redevelopment of the land saw the filling of two valleys and the rerouting of a major river, as well as the relocation of Argyle Roman Catholic Church and Cemetery, and the relocation and compensation 135 homeowners,

February 14th 2023 saw AIA celebrate its sixth anniversary, in which time the airport has seen many achievements. Most recently, it became a member of

the Airports Council International (ACI). The ACI is responsible for representing the interests of airport operators in Latin America and the Caribbean, focussing on safety, security, and sustainability.

Launching operations in 2017, AIA was faced with, like the rest of the world, the Covid-19 pandemic. However, meanwhile, AIA was confronted with an additional challenge - the eruption of the island’s La Soufrière volcano on 8th April 2021.

To understand the scale of the eruption, 16,000 people were evacuated with the United Nations highlighting a “crisis within

the Covid crisis”. Being completely covered in ash, the incident saw operations at AIA come to an immediate, and at the time, indefinite halt.

AIA coordinated a full scale “clean-up” spearheaded of the airport by its Building and Civil Engineering Department, which was supported by the Mechanical and Electrical Engineering department, the Ground Handling team, the Security and Operations teams, and AIA’s Administration team. Highlighting the importance of AIA’s economic input, the clean up also received support from the state-owned agency BRAGSA (The Roads Buildings and General Services Authority of St. Vincent and the Grenadines), as well as from the private sector.

Thanks to these efforts, AIA saw exceptional results. A total of 2,195 cubic feet of ash was removed from the airside and another 175 cubic feet from the landside. Excellent teamwork, commitment and sheer hard work by the AIA was able to return the facility to regular, safe operations within two weeks of the volcano’s eruption.

This is a clear example of AIA’s mission to: deliver high quality aviation services by providing customer focused and efficient operations through industry best practices with an innovative and dedicated team committed to ensuring the mission and vision of AIA is kept.

The airport has also implemented efforts to support the local community, including accommodating tours of the airport (pre-security), an initiative which has extended to schools and holiday programs to encourage education in the aviation sector.

Local students in secondary and Tertiary level education have also had the opportunity to gain understanding from research on the airport during construction phases.

As it moves into the future, AIA is investing into enhancing efficiencies. Most recently it has invested into some new environmentally-friendly equipment, including two stairs and a push-back truck.

www.svg-airport.com

Argyle International Airport terminals

Executive Air prides itself of being a full service regional Air charter company. Headquartered in Barbados,

An aerial view of Runway 04/22 at AIA, showing nearby low mountainous terrain west of the airport

Serving the Caribbean. On-time, reliable shipping.

- Refrigerated

- Dry goods

- LCL, small packages

- Consolidated

- Marine insurance

Tropical Shipping has served The Bahamas and Caribbean for 60 years. From Canada to South Florida, Tropical operates state-of-the-art facilities and equipment that provide on-time, reliable shipping. Everything we do is intended to deliver the highest level of service to our customers and the communities we serve, and Tropical prides itself on having the fastest transit times.

Our tagline, “Committed to IslandLife,” is more than just a phrase – we live it. We support the success of every island we serve, from cargo delivery that drives the local economy to giving back to youth and education organizations that empower future leaders.

We also continue invest in new equipment so we’re always at the top of our game. New vessels, strads, reefers, and technology allow Tropical to deliver excellent service: FCL, LCL and small package, refrigerated, dry goods, consolidation, and inland transportation. In short, from big to small, we ship it all.

Tropical Shipping 60-year success largely stems from three ideas: Shared Values, Ethics, and our Winning Proposition. Our values - trust, responsiveness, ownership, people, integrity, communication, accountability, and leadership – are the foundation of our relationships and guide everything we do. Adherence to ethics allows us to stand for everything that’s right in business. By respecting others, our employees create a better experience for our customers. Ethics binds our trusted relationships. Tropical’s winning propositions are created by enhancing our customers’ supply chain effectiveness with convenient and dependable logistics solutions.

Tropical Shipping is driven by excellence, and we are committed to our customers, our team, and the communities we serve. We are Committed to IslandLife.

www.tropical.com

Elevate your corporate events to a new level of excellence at Beachcombers Hotel—your perfect destination for Business Conferences. Nestled on the idyllic main island of St. Vincent, this familyowned boutique hotel promises an unmatched experience that goes beyond the boardroom.

Accommodation that Speaks Elegance

Select from 56 immaculate rooms designed to suit various needs—Cabin, Deluxe, Super Deluxe, Suites, Penthouse Suites, and Presidential Suites. Trust us, “standard” is not in our vocabulary.

The Perfect Venue

Our state-of-the-art, air-conditioned Conference Centre accommodates up to 300 attendees standing, 150 seated in auditorium style, and 100 at round or rectangular tables. The customizable space can be equipped with the latest technology to ensure your event runs smoothly.

More Than Just Meetings

Between sessions, tantalize your taste buds at our

in-house restaurant and bar, or relax and unwind by our pool deck located above the beautiful villa beach. Your work-life balance has never looked this good.

Location, Location, Location

A mere 20-minute drive from the international airport and just 15 minutes from the bustling capital of Kingstown, Beachcomber’s positions you at the heart of convenience, yet offers the serenity only a beachfront location can provide.

Whether it’s a seminar, workshop, or international summit, Beachcombers Hotel promises an event to remember, paired with Caribbean charm. Book now to discover why we are the preferred choice for business gatherings of distinction.

Don’t just meet—inspire, at Beachcombers Hotel.

TECHNOLOGY THE BARCODE WAREHOUSE

PAGE 128

NEW CENTRE BOOSTS INNOVATION AND CUSTOMER SERVICE FOR UK TECHNOLOGY BUSINESS

Now known as The Barcode Warehouse, the business is founded on “entrepreneurs, innovators, strategists, enablers and tech enthusiasts”.

Helmed by Managing Director, Kevan Mutton, The Barcode Warehouse supplies a complete package of business technology solutions, designed to support businesses in becoming more automated and efficient

With a customer-first ethos, The Barcode Warehouse builds packages of solutions which can include barcode technology, RFID, labelling and enterprise mobility services to support a range of sectors such as retail, transport and logistics, warehousing, manufacturing and healthcare.

Having been on a strategic growth path over the last 35 years, growing from a small family business to an enterprise of 300 staff over three facilities, the business now plans to springboard from its newly launched Innovation and Customer Experience (ICE) Centre.

The Barcode Warehouse is now the UK’s leading specialist supplier of barcode hardware, software and technology.

THE BARCODE WAREHOUSE

PROJECT DIRECTED BY: GLEN NEWTON

ARTICLE WRITTEN BY: LAURA WATLING

Launched in 1987 under its previous name of Trent Valley Labels, Chairman Ross Lee was always an entrepreneur.

Driving Customer-Centricity

Formally opened in June 2023, The Barcode Warehouse ICE Centre is the next step for the business in securing itself as partner of choice.

“The 25,000 square foot facility has been purpose-designed to enable our team to work collaboratively with customers, developing innovative solutions and gives an opportunity for problem solving,” explained Kevan,

The new centre includes interactive meeting and training rooms, demonstration areas, a café, an auditorium, and breakout spaces, allowing customers to fully immerse themselves in what The Barcode Warehouse has to offer.

“The first-hand immersive experience provides businesses with the opportunity to understand how new industry-led tech

solutions can be easily translated into their business,” shared Kevan.

Supported by solution architects, businesses can conceptualise and develop tailor-made solutions unique to their business and target market. The centre provides demonstrations and visual guides for how these technologies can transform business operations in realistic settings, such as a hospital ward.

“We’ve had a fantastic response from the customers who have already had the opportunity to experience the ICE Centre, and it's really cemented our value of being customer-focused,” said Kevan.

Since the ICE Centre’s launch, it has been awarded by Android at its recent global partner event (Android Innovation).

Additionally, The Barcode Warehouse has been awarded Gold Partner Status

Managing Director, Kevan Mutton,

Portable Power Solutions Ltd. partners with Portsmith (USA) and Cradle of Sweden, two leading suppliers of accessories for the mobile data capture market. We work together to bring customer driven and unique solutions to market

For many years we have worked with The Barcode Warehouse and supplied them with a number of solutions using both standard and custom products from our partners

Portsmith has been a market leader for over 25 years in its design and manufacturing of charging and communications products for the AIDC market and has served as an OEM for Symbol, Motorola Solutions, eCom Instruments, Trimble and others. Portsmith-branded Ethernet and charging cradles, stands, and racks serve most Zebra and Honeywell product lines with market-leading cradles accommodating Samsung Tab Active and Tab Pro tablets. Portsmith is also highly regarded for its USB-to-Ethernet adapters with full-connectivity options supporting use cases worldwide — from consumer to defence, aerospace, and other ultrarugged applications.

Cradle of Sweden develops and manufactures products and solutions for stationary, desktop, and vehicle-mounted charging of PDAs, as well as solutions for communication between PDAs, vehicles, and networks within complex mobile data systems.

Charging Solutions - Robust, Commercial grade charging cradles with a variety of formats available Designed for:Casio® ,Honeywell® / Intermec®, Panasonic®, Samsung®, Unitech®, Zebra®

• In-vehicle cradles with or without communications

• Desktop chargers, single-bay and multi-bay high-density, mini-desk cradles

• Single-bay Ethernet cradles

• Rack mount or charging walls for charging of up to 30 devices

• Scanstands to enable a handheld device to be used as a hands-free scanning station

USB-to-Ethernet solutions include:

• Rugged adapters

• Sealed adapters for outdoor use

• Sealed USB-C adapters which include power pass through allowing a device such as a tablet to be charged whilst communicating over Ethernet www.portablepowersolutions.com

Vehicle Cradles and Mounts, Desk Charging Cradles and Racks

Robust, Commercial grade for demanding environments, charging cradles with a variety of formats available. Designed for:- Casio® , Honeywell® / Intermec®, Panasonic®, Samsung®, Unitech®, Zebra®

Vehicle Cradles

Cigarette / Car Plug / Flying Lead / Hot Swap option USB / RS232 output option

Desk Cradles

Side by side format chargers: 1,4 and 5 gang. 1 slot cradles available with ‘Portsmith reliable’ ethernet connection

Charging Wall or 19” Rack chargers

4, 5 or 8 gang 19” rack plates

High Density ‘Mini Desk’ Gang Chargers

The most compact desk charger available

• LED charge indication

• Fast charge option

• 1, 2, 4, 6 and 8 slot available

Enterprise USB Ethernet Adapters

The “Swoopy” Range

Easily add Ethernet network connectivity to existing USB connections with Portsmith durable adapters

Swoopy

3C-R Rugged USB C to Gigabit Ethernet with Power Injection Allows Android tablets to charge whilst communicating

Swoopy Original USB Client to Ethernet Adapter Kit

Swoopy 2

Encapsulated USB-A Client to Ethernet Adapter

Scanstands and Pedestals

Convert Handheld computers into stand alone presentation scanning computers

• Handsfree Scanning for Access Control etc.

• Works with any of our vehicle cradle models

BUSINESS ENQUIRER IS PROUD TO BE THE OFFICIAL MEDIA PARTNERS FOR AFRICAN ENERGY WEEK

on the new Android Enterprise Partner Programme by meeting Android’s high level of business, product and performance requirements. Notably, The Barcode Warehouse is one of the first recipients of this accolade.

In addition to its ICE Centre, The Barcode Warehouse works to ensure its solutions are effective and efficient for its varied marketplaces, as well as building a network which makes the sales process for customers easy and trustworthy. This includes a multilingual 24/7 support desk, e-commerce and a field-based enterprise sales team.

Further still, its Managed Service offering ensures that its customers' businesses are kept running with uninterrupted workflow and transactions.

“We developed this offering to help to deploy, protect and maximise customer’s return on their mobile technology investment,” added Kevan, “ We understand that our customers want an efficient system for managing its enterprise mobility; one with business continuity, security and firstclass customer care at its heart”.

Improving Efficiencies in the NHS

In June 2023 the UK Government outlined three key priorities for the NHS, setting out expectations and related budgets. The mandate states that all trusts across the UK should have implemented barcode scanning of their most high-risk medical devices by March 2024. Further to this, all data captured should be submitted to the Medical Device Outcome Registry, or MDOR, to track and improve patient outcomes when using high-risk medical devices.

Supporting this, The Barcode Warehouse has been working in partnership with Hull University Hospital, providing an asset tracking and inventory management solution, as part of the government's “Scan4Safety” initiative.

“By scanning globally unique barcodes that are present on patient wristbands, implantable medical devices, locations and sometimes staff badges, you create endto-end traceability and consistent processes throughout the entire patient pathway,” explained Kevan, “We have seen evidence of significant cost reductions and improved efficiency, and hope to roll this out at other trusts”.

The flagship project has seen 70,000 hospital items recorded and tracked, resulting in 88,000 hours of time saved for staff, real-time visibility of all assets, and access to better data to make more informed purchasing decisions.

The projected cost savings across the NHS on roll out are estimated to be £1 billion over seven years.

Increasing Robust Solutions

In the next step in its development, The Barcode Warehouse has partnered up with Traka, the global leader in providing intelligent management solutions for keys and equipment, to provide a complete suite of quality key and asset management solutions, securing access to vital keys and equipment across multiple sectors.

“Traka provides a best in class asset locker, which is robust and innovative,” said Kevan, “we are currently working with them on a large solution which is in the proof of concept stage with a major retailer with the plan to replicate this across other sites.”

More than just a locker, the Traka intelligent locker systems and key cabinets can control access to shared portable equipment, identify who last had access to a specific item and retain auditable logs and manage faulty equipment and repairs more effectively.

By The People, For The People

With customers at its core, The Barcode Warehouse has invested in employee engagement ensuring that everyone is on board with the company’s values and behaviours.

“Before becoming Managing Director I spent much of my career in sales. To sell a business and its benefits to customers you have to truly believe in it, and the team we have built and nurtured are aligned to this. We are proud of our quality people, who are empowered and trusted in their roles,” said Kevan.

www.thebarcodewarehouse.co.uk

Now is the Time to Hit Up the Golf Industry

American Golf Sport and Leisure

Now is the Time to Hit Up the Golf Industry

Research by one of the world’s leading bodies in golf, the R & A, has reported that the sport saw a boom during the pandemic, which has only continued in the following years. 2022 figures highlight a 15% increase in people playing 9 or 18hole golf since 20201

2023 figures are looking healthy too, with tee time management booking company BRS Golf and tee time marketplace GolfNow reporting that more rounds of golf were played in the first half of 2023 than in the whole of 20192

What’s more, official bodies like the R & A have been pulling together comprehensive studies on the positive effect golf can have on health and wellbeing. This research is backed by clubs such as Royal Norwich, who are embarking on a triple-line study alongside the R & A and Professor Charlie Foster to encourage the government to socially prescribe golf as a support to mental health.

AMERICAN GOLF

PROJECT DIRECTED BY: JAMIE WAITE ARTICLE

WRITTEN BY: LAURA WATLING

So, it’s a good time to be in the golf industry, for which Europe’s largest golf retailer, American Golf, can testify.

In 2022, International Leisure Group, the holding company for American Golf Trading, American Golf Leisure, and International Leisure brands reported record results for the year to January 30th, 20223

Recording the best results in its lifetime, total sales topped £166m, up 43.8% compared with the previous 12 months. Whatsmore, the firm saw its physical stores doubling online sales (£108.5 million in store compared with £44.1 million online).

The golf retailer, which stocks a full range of equipment to suit golfers of any calibre, has expanded its physical presence in the

UK and Republic of Ireland to 93 stores, with one recently launching in Doncaster. American Golf Doncaster’s implementation of innovative technology displays the organisation’s commitment to customer experience.

Featuring two custom fit bays, customers can benefit from its Foresight Sports GC3 golf launch monitor, featuring a threecamera system that delivers ball and club performance data with industry-leading precision.

Supporting customers, the store also has Visio Putting training aids, (developed by PGA Master Golf Professional and Specialist Putting Coach Phil Kenyon) which allow players to hone their skills and focus on how to increase the precision of their putting in-store4

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R%26A%20Global%20 Golf%20Participation%20 Report%202023.pdf

2 https://www.thegolfbusiness.co.uk/2023/08/ukgolf-participation-strongin-first-half-of-2023/

3 https://www.thebusinessdesk.com/northwest/ news/2095977-americangolf-reports-record-results-with-plans-to-open30-more-sites

WHETHER IT'S RETURNING BACK TO A FORMER GLORY, OR THAT ONE OFF CUSTOM DESIGN. WE DO IT ALL.

Visitors to the store can also benefit from the new iPING 2.0 app which gives players the ability to measure what can’t be seen with the naked eye, ensuring golfers experience a tour-level putter fitting. For those not based in Doncaster, American Golf offers the in-person experience across the UK, and regularly hosts brand fitting days, such as the Titleist fitting days which took place in August and September.

The events gave golfers of any experience the opportunity to meet with Titleist tech specialists, who could guide shoppers through the full range and advise on suitable clubs.

The brand specialists are able to identify the most suitable head and shaft models for a customer’s swing before customising the loft, lie, weight, balance and grip.

In addition to its stores, American Golf has six state-of-the-art golf complexes (Rossendale, High Legh, Hemingford, Wythall, Chadwell Heath, and Barnehurst). The complexes have been designed to offer a first-class experience for golfers of all ages and abilities. Each site boasts a driving range fitted with the latest Toptracer technology, a fully stocked American Golf store, and a range of leisure facilities designed to encourage participation across generations.

www.americangolf.co.uk

https://www.businessdoncaster.co.uk/news/americangolf-doncaster-swings-open-its-new-doors/