Business Examiner Victoria - October 2019

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OCTOBER 2019

VANCOUVER ISLAND

Victoria

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VICTORIA

BY MARK MACDONALD BUSINESS EXAMINER

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INDEX News Update

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Digital Marketing

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Greater Victoria

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West Shore

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Saanich Peninsula

Victoria Firm Building Robots Of The Sea More Awards For Solar Powered Boat Builder Open Ocean Robotics

EH Price Ltd Has Served Vancouver Island Market For Decades

– PAGE 14

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Citified 21 Who is Suing Whom 22

ICTORIA – Open Ocean Robotics creates “robots of the sea”, and for that, they’ve received a $22,000 BC Resource Industry award.

“It’s a great honour, and we’re excited to receive that type of recognition,” says Colin Angus, who owns the company with his wife Julie. “The boats we make are autonomous – un-manned. . .un-personned, and un-crewed.

“We produce boats that can go offshore, unmanned, and collect data and any information needed using sensors and acoustics,” he adds. “They are made for ocean research or surveillance or for gathering other information at hard to reach locations, like wind farms, for example.”

Open Ocean Robotics has created two unmanned vessels: The

Force12 Xplorer, and the Solar Xplorer.

The Force12 sailboat uses the company’s proprietary dual rigid wind sail design that can be navigated completely autonomously, or be remotely controlled using satellite telemetry. It is propelled entirely by wind, and a solar panel provides power for sensors, communication devices, processor and rudder actuator.

The Solar Xplorer carries 1,200 watts of solar panels and lithium ion batteries that enable it to average over four knots per hour, day or night. It is a seaworthy and self-righting solar boat that is also autonomous.

The company’s vessels improve ship fuel efficiency, can detect and clean up oil spills, reduce greenhouse gas emissions and used to patrol the ocean.

SEE OPEN OCEAN ROBOTICS | PAGE 11

Colin and Julie Angus own Open Ocean Robotics in Victoria

Opinion 26

Local Fisherman Behind Ground-Breaking Eco-Friendly Machine

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Growing Demand for Ace Innovative Solutions Products

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ANAIMO - Bob Elliott tips a container of engine oil into a plastic container filled with water and black slick spreads to cover the surface.

“Watch this,” he says, as he places a small metal box with a small engine and six-inch disc into the water. He plugs the machine in, and the disc begins to spin, instantly pulling oil from the water.

When we return to the water conta i ner 20 m i nutes later, the water is completely clear,

showing no trace of oil. Elliott, owner of Ace Innovative Solutions, demonstrated the most recent prototype of The OX, a specialized oil retrieval product that is in growing demand.

Contained in a small portable box, the OX just needs to be plugged, standing on an easyto-install bracket. Invented by Elliott himself, the machine is able to remove oil from water to under five parts per million, allowing the spilled oil to be recycled for later use.

Innov8 the way you work.

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Already being used for vessel bilges, storm drains, sumps, and catch basins, the OX is just one of several innovative products created by Elliott to clean up oil spills of all sizes.

Surprisingly, Elliott doesn’t c o m e f ro m a n e n g i n e e r i n g background. Ace Innovative Solution’s owner and innovator started his professional life in the commercial fishing industry.

“I’ve been fishing my whole life, and started fishing commercially when I was 15,” he says. “I caught

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crab, prawns, salmon and halibut for a number of years before selling out in 1996.”

After exploring a number of business ventures, Elliott decided to create a new eco-friendly product.

“I had been wanting to create a green business for a while,” he continues. “It was important to find a solution to a common environmental problem that would also work to save companies time SEE BOB ELLIOTT | PAGE 8

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OCTOBER 2019

VICTORIA

stress test parameters and extending the length of mortgage amortizations.”

Real Estate Summer Sales and Inventory Steady

SAANICH

A total of 661 properties sold in the Victoria Real Estate Board region this August, 11.3 per cent more than the 594 properties sold in August 2018 but a 6.4 per cent decrease from July 2019. Sales of condominiums were up 4.1 per cent from August 2018 with 203 units sold. Sales of single-family homes increased 15.5 per cent from August 2018 with 351 sold.

“August could be considered a status quo month for real estate in greater Victoria with entry-level homes selling quickly when priced appropriately, and h ig her-end prop er t ies moving at a slower pace,” says Victoria Real Estate Board President Cheryl Woolley. “As expected, we’ve seen relatively stable pricing, with an uptick in sales - particularly single-family homes.

There were 2,838 active l isti ngs for sa le on the Victoria Real Estate Board Multiple Listing Service at the end of August 2019, a decrease of 3.8 per cent compared to the month of July but a 12.7 per cent increase from the 2,519 active listings for sale at the end of August 2018.

T he Mu lt iple L i st i n g Service Home Price Index benchmark value for a single-family home in the Victoria Core in August 2018 was $888,100. The benchmark value for the same home in August 2019 decreased by 4.6 per cent to $847,300, slightly less than July’s value of $858,800.

The MLS HPI benchmark value for a condominium in the Victoria Core area in August 2018 was $503,600, while the benchmark value for the same condominium in August 2019 increased by 2.9 per cent to $518,100, lower than July’s value of $523,400.

“This month the federal government opened its First Time Home Buyer Incentive program,” adds President Woolley. “We’re pleased the government is looking at creative ways to get first time buyers into homes as th is prog ra m will help some buyers in Canada’s smaller markets.

We look forward to hearing how the federal government plans to help first time buyers in larger markets like Victoria, perhaps by adjusting the mortgage

Central Saanich Goes Carbon Neutral The District of Central Saanich was officially carbon neutral in 2018.

T he accompl i sh ment which is recognized by the standards of the Climate Action Recognition Program means that the District can brand itself as carbon neutral for use on official websites and letterhead.

The District is a signatory to the Climate Action Charter, led by the Province of British Columbia and the Union of British Columbia Municipalities (UBCM).

Under the program, local governments are required to fulfill public reporting requirements (including reporting carbon neutrality progress) of the Climate Action Revenue Incentive Program (CARIP).

CARIP is a conditional grant program that provides local participating governments with funding equal to 100 per cent of the carbon taxes they pay directly to support local government operations.

Cent ra l Sa a n ich a l so achieved carbon neutrality from 2015 through 2017 and has been pursuing initiatives to reduce emissions since its adoption of the Central Saanich Energy plan in 2008.

This achievement means that Central Saanich has achieved carbon neutrality for corporate greenhouse gas emissions, which account for a small share of overall emissions induced in the area by housing, transportation and more.

VANCOUVER ISLAND Ride Hailing Company Applies for BC License Ride-hailing company Kater Technologies announced it has applied to the Province of British Columbia for a license to operate in every region in the province.

I f the compa ny ea rns government approval it intends on introducing the service right away. Kator is planning on launching across Metro Vancouver, Nanaimo, Victoria and the Okanagan by this winter,

with additional regions in the province to be added over 12 months.

Kater has proposed a system of pricing that would start from as low as 90 per cent of current taxi rates and rise to a ma ximum of 200 per cent, a range it hopes will address consu mer concer n s ab out prices rising when demand is higher. The company also indicated it plans on including 250 wheelchair accessible vehicles into its network and will also use location-based pricing and driver incentives to encourage drivers not to abandon suburban service during peak hours.

Kater projects its drivers will earn at least $25 for every hour that they are active on the platform.

Eight ride-hailing companies, including Uber have already submitted license applications with the Passenger Transportation Branch. Ontario-based Uride most recently announced plans to launch its service in Victoria, Prince George, Kelowna, Nanaimo and Kamloops before the end of the year.

VICTORIA Harbour Authority Expects 283 Ships in 2020 The Greater Victoria Harbour Authority (GVHA) is anticipating a 2020 cruise ship season with an increase in passenger visits, thanks in part to an increase in mid-week calls.

The cruise ship season runs from April to October 2020 with vessels arriving at the Victoria Cruise Ship Terminal at Ogden Point.

The port is expected to see 283 ships arrive at the port, bringing 770,000 passengers to Greater Victoria.

The upcoming season will see the Queen Elizabeth begin round-trip cruises from Victoria to Alaska.

The first arrival is slated to be the Grand Princess on April 3rd, while the Ruby Princess will close out the season on October 21st.

The new mid-week calls will take place on Tuesdays a nd Wed nesdays.

Additional stops are also ex p ected f rom vessel s like the Carnival Miracle, Golden Princess and Norwegian Sun. The Carnival Miracle is scheduled for 10 ship calls every other week on Tuesdays between 7 am and 2 pm while the Golden SEE NEWS UPDATE | PAGE 3

NEWS UPDATE

OCTOBER 2019

NEWS UPDATE CONTINUED FROM PAGE 2

Princess is expected to visit on Wednesdays between 9 am and 5 pm on alternating weeks.

The Norwegian Sun will make 4 stops at the harbour at various times through the week as it travels between Seattle and Alaska.

The non-profit GVHA owns and operates several high-profile community amenities including The Breakwater, the Inner Harbour lower causeway and the customs dock at Raymur Point. The organization has marine industrial holdings that include the deep-water terminal at Ogden Point, Ship Point, Fisherman’s Wharf, four Inner Harbour marinas and Steamship Terminal.

VICTORIA YYJ Continues Carbon Footprint Reduction The Victoria Airport Authority has advanced to the second level of Airport Carbon Accreditation from the Airports Council International as a result of its efforts to reduce emissions.

This advances the Victoria International Airport from Level 1, which it achieved by completing the process of mapping carbon emissions and determining where improvements could be made to reduce those emissions. The Level 2 designation comes from the airports work to demonstrate that those efforts resulted in a reduction in carbon footprint by 14.4 per cent from the initial 2013 baseline year.

T he airport has since installed solar and geothermal power, controlled venti lation systems to reduce energy waste, replaced hot water boilers with more efficient boilers and installed LED lighting.

The enhancements also included developing a carbon management plan and installing additional building automation systems that monitor performance and consumption.

T he A i rport Ca rbon Accreditation Program includes four levels: mapping, reduction, optimization and neutrality. Level 3 certification involves reducing carbon dioxide emissions and requires third party engagement to identify emissions ind i rect ly u nder a i r por t control that impact the airport.

VICTORIA New Blanshard Street Building Owners Consider Redevelopment Reliance Properties Ltd. is deciding what to do with its recently acquired property at 780 Blanshard Street.

The four-storey heritage building on the site is currently used as office space, though the company is considering redeveloping the property into a hotel.

The company bought the building for $14.6 million from Victoria property owner Robin Kimpton.

T h e p ro v i n c i a l go vern ment’s Natu ra l Resources Ministry is the current tenant until the end of April 2020 when it will relocate to the new Capita l Pa rk development near the legislature.

There is already interest from potential office tenants looking to occupy the 40,000-square-foot concrete building.

Once the current tenants leave, the interior will need to be adjusted to meet the needs of a new tenants while the exterior needs pa i nt a nd some m i nor enhancements.

T he new owners have considered converting the space into a hotel, which would see them look into adding storeys in order to make the project more financially viable.

The building adds to Reliance’s portfolio of heritage properties in Western Canada. T he developer is known in downtown Vancouver for its heritage restoration projects. Other holdings in Victoria include the Northern Junk lands and the Janion redevelopment on Victoria Harbour, the Board of Trade Building at 31 Bastion Square and the Fairfield Block on Douglas Street.

The historic building on Blanshard was finished in 1940 and was originally designed to be a hospital.

It was first used by the BC Power Commission, created by the provincial government in 1945.

COLWOOD Determining The Right Balance Of Housing Types At their meeting on September 9, Colwood Council resolved to complete an updated Housing

Needs Assessment to inform decisions about new housing proposals. The City will collaborate with CRD Housing and other municipalities on the project to make the best use of regional resources and increase opportunities to access grant funding.

New Provincial legislation requires all local governments to complete a housing needs assessment

by March 31, 2022. Colwood last completed a housi ng assessment i n 2008.

“There is a steady stream of new development happening in Colwood,” said Colwood Mayor Rob Martin. “Colwood Cou nci l recognizes that providing the right mix of housing options is key to creating a community with a high quality of life and a thriving economy. Our goal is to maintain Colwood’s family friendly neighbourhoods while providing housing choices for people at every stage of life.”

Housing for all ages and incomes W h i le Colwood has traditionally been made up largely of single-family homes, the City is on track to i ncre a se renta l a nd affordable options significantly over the next two to three years.

More tha n 3 40 new non-market housing units are currently under construction or in process in Colwood in partnersh ip w ith BC Housi ng.

At the same time, a significant number of new market rental units are expected, including over 470 apartments as part of the Colwood Corners development.

To date, Colwood has provided over $1M in direct financial support to affordable housing developed in partnership with BC Housing. This includes developments at 284 Belmont Road (48 units), 330 Goldstream Avenue (102 units) and 342 Wale Road (124 units). Construction is also underway at 85 Belmont Road (119 units).

T he addition of these h o u s i n g p ro j e c t s w i l l d o u bl e t h e n u m b e r of affordable units offered in Colwood, which in 2018 represented 4.3 per cent of the total number of dwellings in Colwood. For comparison, approximately 4.7 per cent of Langford’s housing stock and 11.4 per cent of Victoria’s housing stock fall into this same category.

SEE NEWS UPDATE | PAGE 4

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OCTOBER 2019

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VANCOUVER ISLAND Construction Activity Continues to Grow At $648.1 million, building permits across Vancouver Island continued on an upward trajectory, rising six per cent in the second qua rter of 2019 compared to the first quarter. Residential permits increased 19 per cent, while non-residential dropped 25 per cent.

“Residential permit activity was higher in most regional districts over the first quarter, led by a 94 per cent increase in the Nanaimo Regional District, followed by a 62 per cent increase in the Cowichan Valley,” said Rory Kulmala, CEO, Vancouver Island Construction Association. “We also saw robust activity in Strathcona and Powell River with a 49 per cent and 31 per cent increase in residential permits, respectively.”

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construction of a 110-unit luxury condo building in Old City, valued at $64 million, and a 159-unit affordable housing development for seniors, valued at $27.8 million; both are mixed-used buildings with commercial space attached. In the Cowichan Valley, most permits issued were for si ng le-fa m i ly homes.

In contrast, non-residential permit activity slowed down by 25 per cent, with the greatest drop-off in institutional-government permits, which fell 54 per cent following a surge in the first quarter, according to Kulmala. Commercial permits held steady, while industrial permits declined 32 per cent from the previous quarter. Total investment spending on non-residential building construction in the Victoria Census Metropolitan Area (CMA) dropped four per cent in first five months of 2019 compared to the same period last year.

Island-wide a total of 36,100 persons were employed in the construction i ndustry i n the second qua rter, a n i ncrease of 3.1 per cent over the first quarter.

“Although we are starting to see some highs and lows in our data, the region’s construction industry will remain strong throughout the rest of 2019,” said Kulmala. “Despite a 15 per cent slowdown in residential construction in the Capital Regional District, the residential sector should soon firm up Island-wide in response to lower interest rates and the upcoming federal housing incentive program.”

Total building permits in 2019 are expected to ease back from 2018’s record high to around $2.25 billion, which would be well above historical averages and comparable to 2017’s level.

VICTORIA BMO Announces $500,000 Contribution to AGGV Gallery Art Gallery of Greater Victoria (AGGV) Board Chair Christopher Jones wa s joined by BMO Financial Group’s (BMO) James Kitamura, regional president of SEE NEWS UPDATE | PAGE 7

DIGITAL MARKETING

OCTOBER 2019

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MARKETING STRATEGY 101

BE DIGITAL JOHN MACDONALD

“W

e don’t have time for that.”

One of the biggest surprises I’ve encountered in my time at the Business Examiner has been the lack of a clearly defined marketing strategy for many businesses.

Big organizations and small alike, it doesn’t seem to matter.

A plan of action, aligned with annual revenue, profit, human resources and other primary strategic objectives is often nowhere to be found.

Marketing is an investment.

Typically made in monthly increments, and measurable on the monthly, quarterly and annual income statements.

Did my revenue increase relative to marketing spend as it changed from last year? Am I more profitable? Have I attracted enough quality employees to support my greater objectives?

Having a marketing plan with clear objectives can be the difference between a good year and a great one Often times companies overthink marketing. It can sometimes be intimidating, especially with the rapid evolution of digital tactics (EX: did you know you can target people based on their credit rating now?).

If you can relate to companies without a plan, or have been putting off looking at how to really construct one, I’ve included a brief overview on how to get the

ball rolling.

1. Awareness. Take a step back and think about how your potential customers indicate interest in your products and services, and how you will differentiate your company from your competitors. Important tactics: Digital, radio, TV, print etc.

2. Findability. A fter you r

customers have made the decision to buy, make sure you are easy to find. Now most buyers are looking you up online to establish a link between the ad’s promise and your business’s online presence.

If you’re not easy to find, then your competitors with better search strategies are going to take the very prospects you’ve worked to develop. Important tactics: SEO, SEM, social media.

3. Reputation. After the prospect has visited your website, most are going to look at reviews and testimonials on 3 rd party sites like your Google My Business, Facebook and Trip Advisor pages. Make sure what your customers say about you aligns with the promises in your advertising and website. Important tactics: reputation management software, social media.

4. Conversion. Now t h at you’ve done all this hard work to get a prospect interested in your company, it’s important that it be as easy as possible for them to buy or learn more. Make sure that you have a responsive, mobile friendly website with

readily available contact forms. You may also want to consider a live chat, or chatbot service to take a more proactive approach.

Important tactics: Conversation Rate Optimization, web development, social media.

5. Advocacy. Now the sale is complete, you’ve done a lot of hard work, and spent a lot of money to get that new customer th roug h y o u r d o o r. I n s te a d o f heading straight back to Step 1, take some of the pressure off and ask for a review, social media recommendation or referral.

Important tactics: reputation management software, social media.

If you’d like more information and a visual representation of how to further develop your marketing strategy, the team at BE Digital has a free resource available via email to help you move things forward. Send me a note at the address below for more information: John MacDonald is the Director of Business Development with the Business Examiner News Group.

Call him at 604.751.0819, or email BEDigital@businessexaminer.ca.

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GREATER VICTORIA

OCTOBER 2019

WHERE WILL WE BE IN 2030?

CHAMBER EVENTS FOR NOVEMBER Inez Louden, FRI Associate Broker 250-812-7710 Pemberton Holmes – Sidney 107 – 2360 Beacon Avenue Inez was raised in a family of 6 children and was taught to work hard, do the best she could and always work honestly and ethically. “My Grandfather, who lived with us in his last years, told me to treat others as I would want to be treated – but do it first.” In honour of her Grandfather, and in keeping with the way she was raised, Inez has always tried to follow this one simple rule in life.

Inez believes education and staying current on changes in the real estate industry is very important in representing, and providing. the best service to her clients. Her FRI (Fellow of the Real Estate Institute) and Associate Broker designations, plus membership in the Real Estate Institute of Canada and Better Business Bureau are part of her education achievements.

“I love my job and have been very fortunate to have met so many wonderful people who have referred me to their family and friends”.

If you are thinking of making a real estate move, give Inez a call at 250-812-7710 and put her 31 years of experience and knowledge to work for you.

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GREATER VICTORIA CATHERINE HOLT

T

here are many things t h at d em a nd ou r immediate attention, but it’s always important to keep an eye on the path ahead.

S o, w h e n t h e Victoria Foundation asked the Greater Victoria Chamber of Commerce to contribute to this year’s Vital Sig ns Report, I read i ly agreed.

The theme of the 2019 publication is Vision 2030 — taking action today to build a better tomorrow.

T he ch a l lenge was to look beyond the obstacles we face today and, in the months ahead, and imagine where we want to be in a decade. To do this, I tu rned to T he Cha mber’s cu rrent advocacy priorities.

A few of t hose pr iorities will change with the times, such as support for fair regulation. We don’t know what industries will be disrupted next by emerging technologies, but we will need to ensure fair outcomes for new and established businesses.

Sadly, we can also assume that addiction and mental health will continue to pose challenges. Will we take the bold steps needed to make sure effective treatments are available?

T he Cha mber has been vocal in our support of Our Place Society’s Therapeutic Recovery Community.

We’ll know by 2030 whether this model can be as effective in North America as it has been in Europe.

Another pressing issue that will likely get worse before it gets better is the challenge employers are having attracting and retaining workers. With an anticipated 150,000 job openings (71 per cent due to retiring workers) on Vancouver Island by 2030, we need to address the systemic decline in the number of available workers. Immigration can play a role, but we also need to make sure

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With an anticipated 150,000 job openings (71 per cent due to retiring workers) on Vancouver Island by 2030, we need to address the systemic decline in the number of available workers

workers can afford to live here. Too many people are leaving for regions with a lower cost of living.

Let’s start by addressing the expenses that create the heaviest burdens. For working families, childcare is the second largest cost after housing. But, are we ready to see childcare as an opportunity? With the right investment by government, BC could become the province of choice for young families.

It’s the same with housing. Our real estate industry has an international clientele, and is an important economic engine for the province, but we have lost the alignment between the average salary and the cost of an average home.

In 10 years, will we have the non-market housing needed to augment market housing?

And of course, there’s the elephant in the room t h at c a n’t b e i g nore d .

If we don’t find climate change solutions, none of our other advocacy efforts will really matter by 2030.

Unpred ictable stor ms, flooding and forest fires are causing chaos with BC communities. Food supplies and fish stocks could be even more profoundly disrupted than they are today. And what will happen when we’re faced with millions of refugees fleeing

homelands that are too hot to inhabit?

Our only hope is human ingenuity. We need innovation led by business that will allow us to shift quickly and effectively to a new economy that puts climate first. The good news is this already underway.

Sales of electric vehicles have rocketed this year and businesses have embraced leadership roles in environmental stewardship. Don’t forget that the phasing out of single-use plastic bags was undertaken by retailers well before municipalities tried to enact regulations.

Finally, I think better transportation governance will be the lynchpin that will allow us to have the kind of future we all want.

Better transit can dramatically reduce emissions of gases that are heating our atmosphere. Better transportation networks can also increase the viable geographic range that commuters are willing to travel to work. It’s a fascinating time, and the decisions we make now about how we use land — and we travel between places — will be key to having the future we all want.

Catherine Holt is CEO of the Greater Victoria Chamber of Commerce

NEWS UPDATE

OCTOBER 2019

2020 SHAPING UP WELL

TOURISM VICTORIA PAUL NURSEY

O

ver the past several months it has been noted in our local media that 2019 is a slightly slower year for the Greater Victoria visitor economy. This was expected.

2018 was an amazing year and was the capstone to six consecutive years of growth. This year our key indicators are down slightly. For example, average hotel occupancy (yearto-date) is 75.98 per cent, compared to 77.83 per cent in 2018. BC Ferries passenger traffic is down, as is Victoria Conference Centre delegate days. Victoria Airport passenger numbers have decreased by over 5 percent year-to-date from 2018 year-to-date numbers - numbers partly attributable to the issues with the

NEWS UPDATE CONTINUED FROM PAGE 4

personal banking for BC & Yukon, recently to announce that BMO has committed $500,000 to the AGGV’s The NEXT Gallery project.

In recognition of the contribution, the first for the project by a national corporation, the Gallery’s collection of Canadian and British Columbian Art will be exhibited in the BMO Gallery for Canadian and British Columbian Art in the new gallery.

The gift will ensure that the collection, including works

by Emily Carr, Lawren Harris, David Milne and others, will have a home where all Canadians as well as visitors to our country can see our national treasures displayed.

VIEW ROYAL New Mixed-Income Housing For Families Coming To View Royal People in need of affordable rental housing

Boeing 737 MAX. It should be noted 2019 is a good year for the Greater Victoria visitor economy. The key indicators are still ahead of 2017 numbers, and 2017 was a strong year.

All of this to say leaders in the Greater Victoria visitor economy are working hard to make 2020 a bounce-back year. If 2019 has taught us anything it is that we cannot take industry growth for granted.

And while some segments of the business are naturally cyclical, Destination Greater Victoria has its eyes on filling hotel rooms and bringing visitors to Greater Victoria through some of its key business lines. For example, the meetings, events and conferences business projects to have a strong year in 2020. We have 33 city wide conferences already confirmed. In 2019 we are expecting 28.

The Destinations Greater Victoria sales team has had calls in Toronto, Montreal, San Francisco Go Media 2020and later this year will be in Seattle. Next year Greater Victoria will host several prestigious conferences, such as, which is Destination Canada’s global media conference, Travel and Tourism Research Association’s 50th Global Conference and the

CanSPEP meetings conference, bringing hundreds of professional event planners to Victoria in April 2020. Spor t i ng events next year include the 2020 Pan Am Cross Count ry Championship.

Our short-term plan is to finish 2019 as strong as possible. Holidays such as Halloween and Christmas bring a life to Greater Victoria in the fall and winter that is much different than our traditional summer high-season. We promote the city as an attractive destination this time of year. Our hotels, restaurants and attractions are open for business. But our long-term efforts to confirm “business on the books” in 2020 is also our focus and is paying dividends when other factors work against us. And so far, our plan is working. But we will need to maintain this focus if 2020 is going to be the bounce-back year we hope it will be. Our relentless efforts are to grow business and market share in a responsible and sustainable manner in order to enhance the vitality of our home year-round.

in View Royal will have access to more than 150 new housi ng u n its following development of a new mixed-income housing project.

L ocated at 1938 West Pa rk L a ne nea r T het i s Lake, the West Park Lane development is a pa rtnership between the governments of Canada and British Columbia, and the Capital Regional District (CRD), that will build 152 units in two si x-storey wood-frame buildings.

Fu nded t h roug h t he Regional Housing First Program, the project will prov ide a m i n i mu m of 44 affordable homes, 74 near-market-price homes and 34 shelter-rate homes rented at the provincial income assistance rate of $375 per month.

Building amenities will include laundry, a playground, bicycle storage, e l e c t r i c b i k e plu g-i n s and an electric car charger. The Capital Region Housing Corporation will operate the building.

C o n s t r u c t i o n i s e xpected to start in October

2019, with an anticipated opening date of September 2021.

T he $90-m i l l ion Regional Housing First Prog ra m is a n equa l partnership agreement between the federal government through Canada Mortgage a nd Housi ng Corporation (CMHC), the BC government through BC Housing, and the CR D. T he program was launched to create more affordable rental housing and address the needs of people ex periencing homelessness in the capital region.

The Regional Housing First Program is expected to c r e a t e u p to 2 ,0 0 0 rental units throughout the CRD. Twenty per cent of t he u n its w i l l be rented at provincial income assistance rates within projects t h at w i l l a l so i nclude at le a st 31 p er cent a f ford able renta l u n its a nd up to 49 per cent near-market rental units on southern Vanc ouver I s l a nd a nd t he Gulf Islands.

Paul Nursey is the President and CEO of Destination Greater Victoria

Cultivate Quality of Life Landscapes & Outdoor Living Spaces Professional Design Services Genuine Process Driven Management EDEN Projects Design@edenprojects.ca

250-858-6555

7

OFF THE COVER

8

OCTOBER 2019

Growing Demand for Ace Innovative Solutions Products

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BOB ELLIOTT CONT NUED FROM PAGE 1

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WEST SHORE

OCTOBER 2019

THE POWER OF CONNECTION

WEST SHORE JULIE LAWLOR

“C

on nection: a relat ion sh ip i n wh ich a person, thing or ide a i s l i n ked or a sso ciated w it h somet h i ng el se.”

[OxfordDictionaries] I am an advocate of connecting people. I have this belief that when people meet and come to understand one another, misunderstandings can be avoided and great things can be created including friendships, business rel at ion sh ips a nd new ways of doing things. Research is showing us that while people in the digital age are, in theory, more connected than ever before, many are also very lonely.

Digital connection does not always take the place of community connection.

All Chambers are hubs of connection as we are constantly receiving and sharing information and making referrals.

The thing I enjoy most about

my job is when I am able to connect people. This is only made possible by the aspect of my work I also really enjoy, which is that I am fortunate enough to be able to learn something new every day. As Chamber staff, I feel that the more we learn, the better able we are to serve our communities.

W hile we link people every day from our office, we also create opportunities through our monthly events for people to directly make community connections. We try to craft our events keeping in mind that one size does not fit all. Our mixers are evening events, typically from 5-7 pm which range from 40-200 people. Coffee Talk is held from 7:30-9 am and with a small group of 12-20, everyone gets t he ch a nce to ta l k about their organization and connections they are looking to make. Member Information Sessions are open to new, prospective and existing members, to explore what the WestShore Chamber has to offer and get to know the staff and other members. Like many Chambers, we have a “try before you buy” policy so you are welcome to come out to one of our events and see if this is the right community for you, without any expectation or obligation.

What I sometimes hear when I am out and about is that smaller or establishing businesses don’t have the time or the money to belong to a Chamber – but at the sa me ti me they a re desperate to make connections.

T here are lots of options for you, and my advice is always to pick an organization which you feel will be the best fit for your lifestyle, your business and your wallet. There are six Chambers to choose from on southern Va ncouver Isla nd, va r ious BN I chapters, Y ES, Destination Greater Victoria, Orbus International Business Networks with three chapters operating across Victoria and the WestShore, the Westshore Women’s Busi ness Network and the Rotary Club of the West Shore. To name a few! If you’re not sure what is the best fit for you feel free to give me a call because as you already know, I love to make connections.

Julie Lawlor is the Executive Director at the WestShore Chamber of Commerce. You can reach her at jlawlor@westshore.bc.ca

9

Indigenous Tourism BC Signs MOU with Tourism Vancouver Island Strategic agreement supports development and expansion of Indigenous tourism across the region Indigenous Tourism BC (ITBC) and Tourism Vancouver Island (TVI) have signed a Memorandum of Understanding (MOU) to promote growth and heightened awareness of Indigenous tourism across Vancouver Island.

The MOU was signed by Brenda Baptiste, Chair of ITBC, and Ian MacPhee, Chair of TVI, at the Tourism Vancouver Island Annual Conference in Nanaimo.

Through the agreement, ITBC and T V I agree to establish a collaborative relationship in the interest of achieving mutually beneficial outcomes, including diversification of the regional tourism community a nd promotion of econom ic prosperity among Indigenous communities.

Both organizations pledge to equip Indigenous communities and businesses with necessary skills and resources that enable them to meet growing demand for authentic cultural experiences. They will also work with local tourism, business, educational and government organizations to create guiding principles and joint initiatives

that support the development of Indigenous businesses and enhance the economic prosperity of Indigenous people.

“T hou g ht f u l a nd resp ectful tourism development not only garners economic benefits through employment and entrepreneurship, but also provides visitors with a unique opportunity to learn and share local Indigenous history and culture.

We are excited to work with Indigenous Tourism BC to ensure Vancouver Island’s Indigenous entrepreneurs and communities are granted the resources they need to elevate their tourism busi nesses or bri ng them to life,” said Ian MacPhee, Chair, Tourism Vancouver Island.

Tourism is one of the fastest growing industries in BC, with Indigenous tourism businesses contributing $705 million each year to the provincial economy.

The Vancouver Island region is home to more 50 First Nations communities, whose unique cultural adventures, products and service have the potential to significantly increase tourism dollars. The success of these communities and businesses relies heavily on partnerships such as ITBC and TVI’s to provide resources and funding.

Supporting Island Business As the only island owned and operated Customs Broker, we are committed to your success.

We offer a complete range of services including Customs Clearance, Transportation, Forwarding, Logistics & Consultation.

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1208 Wharf Street, Suite 306. Victoria, British Columbia V8W 3B9 T: 250-384-1174 or visit us at www.kibro.com

SAANICH PENINSULA

OCTOBER 2019

WASHROOM WOES

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SAANICH PENINSULA DENNY WARNER ™

Geeks on the Beach WEB

DESIGN-ONLINE

MARKETING-SEO

778.432.2600 - GEEKSONTHEBEACH.CA

B

race yourself. You are about to read something not often discussed in polite society.

The human body has some routine functions including menstruation, urination, and defecation, which are not magically optional when outside the privacy and comfort of one’s own home. The lack of public accommodation for these activities in most cities and towns world-wide, Sidney included, is perhaps due in part to the fact that no one likes to think about or discuss what people do in the privacy of a bathroom, but also because there are costs and politics associated with building and maintaining public facilities.

The Sidney BIA does a tremendous job of organizing events that attract thousands of people to downtown Sidney. The same can be said of the popular Sidney Street Market. As the crowds have grown, so have the numbers of complaints about the dearth of washroom facilities. The tourists visiting our Information Centre on the highway years ago, educated the Chamber on our responsibility in this regard and public washrooms were built.

The burden should not be on the coffee shops to make their facilities available free of charge and yet, by default, these businesses shoulder most of the cost and responsibility. W ho amongst us hasn’t been in the uncomfortable situation of pretending to be a customer or paid for some beverage we didn’t want simply to entitle us to use a washroom? Taxpayers benefit from the public goods their taxes fund, including parks, roads, garbage cans, flowers, sidewalks, signage and so much more.

Washroom facilities should be considered a similar public good because it’s good policy and because access to toilets

is an economic development driver. Toilet tourism is an actual thing.

Solutions don’t have to be expensive or complicated.

Nineteen years ago, in Germany, a system called Nette Toilette (Nice Toilet) was pioneered, whereby businesses are paid by the municipality to make their washroom facilities available to the public. Participating businesses have a sticker in their window identifying themselves as a Nice Toilet. It’s a popular program with many obvious advantages including making significantly more washrooms available at minimal cost to taxpayers.

If we are serious about creating a vibrant, walkable community that encourages residents and tourists to spend more time downtown, we need to consider a public washroom strategy that prioritizes the provision of appropriate facilities. Currently, we fall far short of the mark. There is a toilet joke in there somewhere.

Denny Warner is the Executive Director at the Saanich Peninsula Chamber of Commerce.

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11

More Awards For Solar Powered Boat Builder Open Ocean Robotics OPEN OCEAN ROBOTICS CONTINUED FROM PAGE 1

T he BC Resou rce I ndustr y awa rd is the latest for Open Ocea n Robotics, wh ich won Canada’s Most Promising Startup of 2019 Award from NACO, the National Angel Capital Corporation, in June. In the same month, the firm won $100,000 in Spring Impact Investor Challenge run by Spring Activator, beating out over 100 companies for the honour. They also moved into a new location in the Vancouver Island Technology Park at the start of the year.

I n 2 018, C E O Ju l ie A ng u s pitched t he compa ny i n t he “Women in Cleantech” competition, and it was awarded $800,000 in incubator support from the collaboration between the Canadian government and Mars Discovery District.

Open Ocean Robotics’ website states: “Our oceans are full of in formation. . .Ou r boats a re equ ipp ed w it h sen sors, cameras and communication devices so that we can capture i n formation from a ny where on the ocean and have instant access to it.”

Colin Angus says to this point, the company has been concentrati ng on resea rch a nd development and navigation, and is still working on prototypes for both vessels, testing them in the waters around Victoria.

“Victoria is such a great spot for testing boats like this, as there are very few areas in the world where you have such a smorgasbord of conditions. . .big waves, rocky islands, currents, so it’s a perfect place for testing,” he says.

There is more to the Angus’ than meets the eye, as both Colin and Julie, whose background is in molecular biology, are authors and expeditioners.

Julie and Colin Angus in Scotland during their trip around the world “We have been adventurers the past few years and writing about it,” Colin says, noting he accomplished the first human-powered circumnavigation of the earth, with Julie, his fiancée at the time, in 2006.

“We started in Vancouver, and used no motors,” he says, noting the trip included cycling to Alaska, a rowboat trip down the Yukon River, and crossing the Atlantic Ocean in a rowboat.

“It took us five months, Julie and I did it together, so we got to know each other very well on that journey.”

Open Ocean Robotics is really an extension of their flair for adventure and innovative, creative thinking.

“This follows in the same pattern, as we’ve developed a huge arsenal of skills over the years, “ he says. “The crossover from that to this was not a huge dip.

It’s what we’re familiar with.

“It’s the interaction between small boats and big, powerful oceans using very little power.

The design of the boat is half of the equation, and the other half is the technology.

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A prototype vessel that Open Ocean Robotics has been doing ocean testing with

“It’s the interaction between small boats and big, powerful oceans using very little power,” he adds. “The design of the boat is half of the equation, and the other half is the technology.

And we’re always learning.”

Angus says the end goal is to have the company become more of a data service company, compiling data from the ocean, while it harvests energy.

“Our vessels are designed to collect energy from the environment around it,” he explains.

“It’s great for the environment, but it also means the boats can stay out there on the ocean indefinitely. It can stay out for months without having to come back and refuel.” www.openoceanrobotics.com

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BUSINESS PROFILE

12

OCTOBER 2019

PRODUCT DEVELOPMENT, RAPID, RELIABLE SERVICE KEY TO SUCCESS AT E.H. PRICE LTD. Heating, Ventilation and Air Conditioning company has served Vancouver Island market for decades

V

ICTORIA – It’s nearly a household name in HVAC (Heating, Ventilation, Air Conditioning), and this commercial sector has been dominated by one company in particular: E.H. Price Ltd. Founded in 1946, this Winnipeg-based enterprise has quickly expanded beyond North America to a global market, using their steadfast formula – relentless product development, along with rapid and reliably assured service.

Their Victoria office, located on Tennyson Place near to Uptown Shopping Centre, has been serving Island customers for over a decade. They opened up their first warehouse on the island in 2002, and as of this year they are preparing for a warehouse renovation to keep up with the steady rise in demand for their products and expertise. “Cent ra l to ever y t h i ng i s serv ice – ta ki ng ca re of ou r

Todd Pengelly is the Victoria branch manager for EH Price Ltd. customers and the people in the business,� says Chairman and CEO Gerry Price, son of company founder Ernie Price. “We were, and remain, a sales company. It’s our heritage, because we treat our customers as part of the E.H. Price family.�

E.H. Price’s product listing is quite enormous, but some of the main items that they supply daily to the commercial market include: grilles, registers, diffusers, assorted dampers (fire rated and otherwise), assorted controls, terminal units, and louvres, all

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of which they manufacture at their Canadian facility in Winnipeg. E.H. Price offers many other products for commercial projects such as fans (big and small), kitchen range hoods, MUAs, HRV/ERVs, roof curbs, VFDs – just to name a few.

Through their world class innovation and research centre, in Winnipeg, they have designed a full range of supply and exhaust controls and equipment for delicate, highly specialized environments such as laboratories, clean rooms, and hospitals. Products in this line include fume hoods, containment systems and filters, surgical room systems, clean room ceilings, terminal units, venturi valves, and sophisticated units for use in healthcare and laboratory applications.

Their Victoria office is directed

by Branch Manager Todd Pengelly, who points out that the compa ny’s ever-ex pa nd i ng manufacturing capabilities give E.H. Price a competitive edge in this fierce marketplace. “We make our own grilles, registers, variable volume boxes (typically known as a VAV), louvres and fire dampers. We have a mechanical division for making larger air handling equipment too,� he appends. “Our equipment is third-party

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Tawny Upton and David Rozsa at EH Price Ltd. in Victoria

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we’ve catalogued.�

E.H. Price is consta nt ly SEE EH PRICE LTD. |  PAGE 13

Congratulations to E.H. Price Victoria on all your success!

  Â

BUSINESS PROFILE

OCTOBER 2019

Glenn Evans at work on the computer

EH PRICE LTD. CONTINUED FROM PAGE 12

innovating and designing new products to keep the company ahead of the market, and has topof-the-line testing facilities and research centres.

Along with that, E.H. Price works collaboratively with engineers on projects to ensure that the correct product is selected for each unique application.

“We work closely with local engineering firms on a lot of projects and each office across the country does too. When they are in the design stage of a project, we often get involved with them for product selection.”

While the work isn’t necessarily custom for each job, E.H. Price’s assistance with engineers and clients in the earlier stages

of their project makes it easier to find ideal, cost effective solutions. “ We h ave e q u ipment t h at meets needs which are quite standard,” he informs. “But we also venture into custom equipment, air handling equipment, energy recovery equipment and more. We’ve included indoor horticulture units that are incredibly popular within the cannabis industry as well.”

E.H. Price quotes on projects across Vancouver Island, providing the HVAC side of goods.

The company gets blueprints and does take-offs (which tells them what equipment is required for each project), then supplies quotes or alternatives for the job.

While E.H. Price manufactures and designs its own equipment, they also supply third party

products to accommodate situations where they do not have a suitable solution using their own.

“We have E.H. Price products that suit specific applications, but we a lso represent other equipment lines if we’re not able to provide a solution with something we have. We can still help out with the design of the system using the other products we offer.”

One of the third party suppliers E.H. Price represents is

Greenheck, which designs and manufactures fans of all types and sizes, dampers, louvres, k itchen system s, i sol ators, MUAs, HRV/ERVs and other products.

“They make everything from a little bathroom fan to equipment that’s bigger than a truck,” Todd says. “We feel we’re more of a partner with them, rather than just representing them.”

He notes that former manager Eric Scheuer worked out of his house and, to increase sales, suggested opening a local warehouse. Business has taken off since that decision was made.

Todd had started with Century Robinson which was eventually sold to a competitor. He liked the idea of joining a smaller operation, and knew Scheuer from a previous company, and told him if there was ever an opening at E.H. Price to let him know. After applying he became part of the firm and joined the E.H. Price team in 2003.

“I jumped at the chance to join E.H. Price,” he recalls. “The community is not that large on Vancouver Island, so there’s not that many businesses in our industry to go to or approach. I’ve been really lucky ever since. I feel being with E.H. Price is like going back to what I was doing before when I worked for Century Robinson.”

For the past six years, Todd has managed E.H. Price in Victoria,

13 along with its six staff.

“We’re expanding, and it’s exciting times. Everybody I have here is awesome. Russ Martin and I have worked together since the Century Robinson days. . .we go back a long time,” he says, adding Glenn Evans, Verlyn Busch, David Rozsa and Tawny Upton are the other team members.

“We have so much knowledge here with our staff,” he adds.

“We have a couple of younger workers here now, and we’ve got so much knowledge that they can draw from. They don’t just have one mentor – they really have four they can rely on.”

“We’re really happy with the p eople we h ave. Ever ybody means something to me and to the office. They’re all key players, and all great assets.”

Todd is proud that E.H. Price is a Canadian manufacturer, and of the way the company conducts business.

“Gerry Price is ‘hands on,’ and I really like the way he handles himself; in our meetings, while giving presentations... everything. His business model works.

He’s a very smart guy,” Todd acclaims.

“We all have superiors, but we are largely left alone to do our work. We know our bosses are there for us to reach out to if needed. It’s a great, great company to work for.” www.ehpricesales.com

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OCTOBER 2019

MEETING PLACES Meeting Places Evolve to Keep Up With Rapid Changes Tourism Industry, Businesses, Not-For-Profits All Benefit From Thriving Meeting Space Industry

BY ROBERT MACDONALD

I

t’s hard to find a person who hasn’t benefited from a local meeting place.

Conferences, business meetings, office parties, weddings, and more all rely on specialized spaces like board rooms, ball rooms or restaurant patios. These spaces not only foster thriving communities, but contribute significantly to local economies.

According to Meetings Mean Business Canada (MMB), the industry generates $30 billion annually in direct spending and employs over 341,000 people in well-paying, full-time jobs (figures from 2012), and as much as $330 Billion annually in the United States.

In cities like Victoria, Nanaimo, and Courtenay, conference centres and halls boost the local tourism industry, hosting events that attract guests from all over BC and beyond.

SEE MEETING PLACES | PAGE 16

Meeting spaces play a crucial role in connecting members of local communities

The Centennial Ballroom at the Iconic Union Club in downtown Victoria

MEETING PLACES

OCTOBER 2019

15

Pacific Shores Resort and Spa a Rest and Relaxation Destination Nanoose Bay Property Offers Oceanside Secluded Getaways, Activities and Aquaterre Spa

N

A N O O S E B AY – I ncreased dema nd on sta ff, executives a nd owners often means more stress and deadlines therefore more need for rest, rejuvenating and relaxation.

That’s how Paul Dodds, General Manager of Pacific Shores Resort and Spa sees it. “Corporate events, staff training and company retreats are a fantastic way to invest in an organizations’ most important resource - their employees,” says Dodds.

“It helps build teamwork and loyalty, and there are well documented benefits for recharged and singularly focused teams that understand the direction and vision of an organization when they leave a corporate retreat.”

Overlooking beautiful Craig Bay a nd on ly si x k i lometres from Parksville, the 143 room Pacific Shores Resort is an ideal place to reconnect, relax and unwind, with its on-site restaurant, walking paths, indoor pool, two jacu zz ies, sau n a, fitness centre, and Aquaterre Spa. The family and pet friendly property also gives guests access to bikes, kayaks, paddleboards, ping pong, pool table and more.

“Our beautiful secluded and tranquil location, fresh ocean air, beautiful gardens and natural surroundings allow for a restfu l and rela x ing ex perience,” says Dodds.

The property includes a variety of accommodation options, including one and two bedroom suites with washer/dryer, full kitchens, and they offer standard guest rooms with king or queen beds. Some rooms include a small sofa bed.

Pacific Shores has over 2,700 square feet of flexible, natural light meeting space. The ballroom holds up to 100 guests and the Garden room hold up to 50 guests for meetings, dinner and dancing.

Smoke N Water Restaurant features live entertainment on weekends

“Corporate events, staff training and company retreats are a fantastic way to invest in an organizations’ most important resource - their employees.”

PAUL DODDS PACIFIC SHORES RESORT AND SPA, GENERAL MANAGER

“We offer multiple indoor and outdoor meeting venues, (one of which is on the beach), for weddings, receptions, ceremonies, fundraisers and themed events,” Dodds says.

T he la rgest outdoor venue will hold up to 140 guests under tents, and there are two private barbecue areas for smaller groups of up to 30 people.

Weddings are very popular at Pacific Shores Resort and Spa, as guests view the manicured gardens, beachside ceremonies, ocean view and sunsets as the perfect venue for a memory-making experience. “We allow just wedding ceremonies and photographs on the beach overlooking beautiful Craig Bay for a small fee,” says Dodds.

Dodds notes the property has been undergoing renovations, including painting, roof replacement and heating, ventilation and air conditioning upgrades.

New additions include paddleboard (Pickle Ball) courts, new ga rdens, meeti ng space a nd lobby renovations. He adds that the 13 acres of lawn area offers guests a unique way to celebrate special events and activities.

“We can put up tents in the lawn area for outdoor events and we have an outdoor barbecue area with a pizza oven,” Dodds says. “We are partner/ spouse/family friendly and offer a multitude of ways for the whole family to retreat. Pacific Shores also has live entertainment on weekends.”

Their Aquaterre Spa is extremely popular due to its five-star

The peaceful surroundings at Pacific Shores make it a destination for meetings, retreats or vacations

Aqua Terra Spa offers the ultimate experience in relaxation and rejuvenation offering massage services, body treatments, facial esthetics, pedicures and manicures rating on Trip Advisor. They offer massage services, body treatments, facial esthetics, pedicures and manicures and more.

Packages are also available for couples, men and teens.

T he S pa h a s t wo l ic en se d rooms for clients who would like a glass of wine during their

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Massages include relaxation massage, deep tissue, hot rock, couples and more which help increase circulation, provide joint release and flexibility to improve one’s overall wellbeing. www.pacificshoresbc.com

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MEETING PLACES

OCTOBER 2019

MEETING PLACES CONTINUED FROM PAGE 14

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Convention Centres Canada (CCC) works to continually enhance Canada’s convention centre industry by conducting research, educating, and advocating with government, industry and com munity organizations.

“We’re relatively unique in the world by right of how much in formation we share with each other,” says Barry Smith, Executive Director of CCC. “In addition to holding an annual conference where we connect and learn about industry trend, we work with a third-party consultant to share operating data and financial information.

In the end, we get a detailed annual report that contains extremely valuable information.”

According to Smith, similar organizations around the world are following Canada’s lead, creating si m i la r repor ti ng programs to help enhance the industry.

According to 2016 Data from CCC, member convention centres offered over 3 million square feet of rentable function space.

A summary of the report states, “Collectively our members hosted some 8,000 meetings, conventions, exhibitions and related events per year….The overall revenues generated by events taking place in our centres each year is in excess of $255 million.

Our members directly employed almost 3000 full and part time staff with a total payroll of over $93 million.”

T h i s do e sn’t i nclu d e additional economic benefits such as hotel, restaurant, and attraction-related revenues. The report

Barry Smith, Executive Director of Convention Centres Canada (CCC)

“In addition to holding an annual conference where we connect and learn about industry trend, we work with a third-party consultant to share operating data and financial information. In the end, we get a detailed annual report that contains extremely valuable information.”

BARRY SMITH, EXECUTIVE DIRECTOR OF CONVENTION CENTRES CANADA

estimates that the total economic impact of this additional activity could be as high as $2.5 billion annually.

“Our industry is impacted by general economic conditions, which have been positive recently,” says Smith. “Though we haven’t fully updated our data set, our data for our most recent year, compared to prior years, is very, very positive.”

According to Smith, there are four main trends that have been shaping the convention centre industry in

recent years.

“First, is the use of technology,” he says. “People are no longer willing to patiently sit it in a room a nd l isten to a spea ker without interaction. They want apps that will help them communicate with both event organizers and with other delegates, or help them find their way a rou nd the bu i ld i ng or community.”

Second, Smith says t h at l ive st re a m i n g of events are becoming more SEE MEETING PLACES | PAGE 17

The Florence Filberg Center was the location of the VIREB 2019 Awards and was transformed with lights, decorated tables and a sold out crowd

MEETING PLACES

OCTOBER 2019

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In fairer weather, an outside venue with tents and heat lamps can make for a memorable event. The BC Shellfish Festival held its 2019 event on the Filberg grounds in the Comox Valley with their wrap-up East Coast Kitchen Party held under a tent with the amazing ocean backdrop PHOTO CREDIT: BC SHELLFISH GROWERS ASSOCIATION WEBSITE

MEETING PLACES CONTINUED FROM PAGE 16

commonplace. T hough industry leaders were initially apprehensive about the concept, it has recently been embraced by organizers.

“We’re seeing a net benefit for larger events that decide to live stream,” he comments. “While there are some who will not attend the event, opting to participate remotely, many people will adopt a hybrid approach, attending some events physically and some online. It’s a net benefit, and it builds the overall awareness of the event.”

Third, newer convention centres are changing the architecture of the spaces to adapt to recent trends.

T h is i ncludes creati ng more mu lti-f u nctiona l spaces in the pre-function area (the space outside of the main meeting room) and including more natural light in the seign.

“Fourth, sustainability is beginning to play a large role in convention

centres,” Smith continues.

“In Vancouver and Toronto, the convention centres have actually hired sustainability offices, who spend all their time making the operations of the centre more sustainable. This includes addressing food waste, monitoring energy use, water use, recycling programs, and more.”

In addition to convention centres, the hospitality industry plays a major role in meetings of all kinds.

Throughout the Island, hotels rent out rooms of all sizes to meet various needs in their communities.

John Kearns, Chair of the British Columbia Hospitality Association, notes that there is a strong economic link between meetings and events and the success of hotels.

“The hotel is often a central hub, integrated into the community itself,” h e s a y s . “O f te n , t h e y will work with boards of trade and community associations to help host an event. These events can be a major draw, not only

in maximizing revenues for the hotel, but also in building a stronger sense of community.”

Hotels will often have b o a rd ro o m s o r o t h e r spaces that are utilized for smaller community meetings and events. According to Kearns, recent trends point to the creation of more multi-purpose spaces for meetings.

“It’s not that the spaces are getting smaller, but industry leaders are making them capable of handling a number of different purposes,” he remarks. “For example, you might have a meeting space that was once divisible into only two or three breakout rooms.

Now, you may be able to put a stage or additional aud io-v isu a l components, or further subdivide for having small breakout sessions.”

W het her it’s a m ajor trade show or a specialized sales presentation, Island meeting spaces come in all shapes and sizes, and are able to meet the needs of each distinct community.

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VANCOUVER ISLAND

OCTOBER 2019

Nominations Sought For 20th Vancouver Island Business Excellence Awards Gala Event Organizers Searching For Nominations For Successful Companies To Nominate Ahead Of November 22 Deadline

N

ANAIMO – Organizers of the 20 th Annual Vancouver Island Business Excellence Awards a re looking forward to a large number of entries from award-worthy businesses this year as the November 22 nomination deadline

is now around the corner on the calendar.

“Each year, nominations are generally evenly split between companies south of the Malahat, and those from north of the Malahat,” says Mark MacDonald of Business Examiner, which coordinates the event. “That’s not surprising, as the population of both areas are very close, but it also shows the strength of the economy on Vancouver Island is spread out.”

“We expect that to be reflected in the number and quality of the entries this year for the Gala, which will be held in Victoria on January 30,” notes MacDonald.

“These awards always bring out new, exciting ventures that make our judges’ job a little tougher each year as they decide who wins each award.”

Black Press is a Platinum Sponsor of the BE Awards, and RBC Royal Bank and Grant Thornton LLP are the event’s Gold Sponsors.

Winners of each of the 17 Categories will be invited to a special “Breakfast For Champions” round-table the following morning, hosted by RBC Royal Bank, Grant Thornton LLP and Business Examiner.

Categories this year are: • Automotive (car and truck dealerships & fleet sales)

• Construction / Development/Real Estate • Entrepreneur • Food & Food Production (a g r icu lt u re, sea food, food products) • Green & Technology • Health Care • Hospitality • Industrial Manufacturer • M a n u f a c t u r e d Wo o d Products • Ocean Products • Professional (legal, accounting, insurance, coaching) • Construction/Development/ Real Estate • Retail • Small Business (under 20

employees & under $1 million in sales) • Tourism • Trades (automotive repair, plumbing, electrical, roofing, etc.

• Business of the Year (over 50 employees & over $1 million in sales).

The nomination deadline is November 22 this year, and companies can self-nominate. There is no charge to participate. Nomination forms can be downloaded at www.businessexaminer.ca/ events.

For more information on the event contact MacDonald at 1-866-758-2684 ext. 120 or email: mark@businessexaminer.ca

Victoria Startup Explodes Onto Restaurant Scene by Simplifying Ordering Process Cuboh Named to New Ventures BC Top 10 List

V

ICTORIA - Victoria-based tech start-up Cuboh is addressing a growing headache in the restaurant industry.

Third-party ordering platforms like UberEats, Doordash, or SkipTheDishes help to boost sales and make local eateries more accessible than ever, but the number of services in the market can prove to be a logistical nightmare for restaurant managers and owners.

Cuboh’s proprietary ordering system was created to simplify this increasingly complicated process, consolidating all ordering platforms into a single system.

This software gives restaurants the ability to automate how their orders are accepted, as well as determine how order information is sent to their POS system.

Founded in 2018, the company has made a name for itself, winning Start-Up of the Year at the 19th Annual VIATEC Awards

Co-founder & CEO Juan Orrego (holding trophy) and his team at the 2019 Viatech Awards this summer. A couple months later, it was named as a Top 10 Finalist for the 2019 New Ventures BC Competition.

“The company started a little over a year ago,” says co-founder and CEO Juan Orrego.

“In late 2017, I was doing a co-op for my degree that ended before it was supposed to. I still needed to put in more time in order to graduate, so I decided to do an entrepreneurial co-op, starting my own company.”

Orrego had experience working in the restaurant industry, so decided to target that market, offering solutions to common restaurant problems.

“Initially, our products weren’t getting a lot of traction and we were struggling to sell,” he continues. “We developed a relationship with a major restaurant chain in BC, who told us that they would buy a certain kind of product if we’d build it for them. We pre-sold the product, built it, and have been scaling it ever since.”

In order to create this product, Cuboh needed to find a way to integrate their product with tech industry behemoths like SkipTheDishes and UberEats.

“In the beginning, we were way too small to get their attention, so we had to be resourceful,” says Orrego. “We did some experiments and noticed that the receipts offered the best path to get all the information in one place.

”We created a system that read the receipts, which we used for the first several months. Once we grew to a certain size, we were able to go back to the companies and properly integrate the software.”

Early on in the company’s journey, Orrego was joined by co-founder and CTO Sinan Sari, who previously worked as a software developer, project manager and product manager before moving to Canada from Turkey in 2017.

Since its humble beginnings, Cuboh has grown to house a team of 14 employees (and counting), who have helped to foster the company’s recent growth. Their system is now in use in restaurants all over North America, as well as some overseas locations.

Though there is now competition in this space, Cuboh has differentiated itself through its proprietary technology and unique take on software integration. “ Eve r y t h i n g we d o i s re s t a u ra nt self-regulated, which makes our product very appealing,” says Orrego. “We’ve got a pretty unique take on how to do integrations right, which is important because you’re working with a lot of networks, POS structures and menu structures. We retain nearly 100 per cent of our customers, which is very unusual in this industry.” cuboh.com

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- T h e B r i tish Columbia R e a l E s t a te Association (BCREA) reports that a total of 6,938 residential unit sales were recorded by the Multiple Listing Service (MLS) in September, an increase of 24 per cent from the same month last year. The average MLS residential price in the province was $697,943, an increase of 2.1 per cent f rom Sep tem b er 2018.

Total sales dollar volume was $4.84 billion, a 26.5 per cent increase from the same month last year.

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listings in the province were up 4 per cent from September 2018 to 39,117 units and were essentially flat compared to August on a seasonally adjusted basis.

Overall market conditions remained in a balanced range with a sales-to-active listings ratio of about 18 per cent.

Year-to-date, BC residential sales dollar volume was down 12.4 per cent to $39.7 billion, compared with the same period in 2018. Residential unit sales were 8.9 per cent lower at 57,773 u n its, wh i le the average MLS residential price was down 3.9 per cent year-to-date at $687,530.

Carpenters Wanted Call Matt: 250.383.8116 BC Regional Council of Carpenters

CITIFIED

OCTOBER 2019

21

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DALMATIAN DEVELOPMENT’S PROPOSAL PROCEEDS TO PUBLIC HEARING

Citified.ca Colwood A Save-On-Foods grocery store is coming to the City of Colwood as part of a mixed-use residential and retail project at 1905-1913 Sooke Road. Now under construction on Sooke Road at Goldstream Avenue, the Colwood Corners development by Vancouver-based Onni Group will feature the south Island’s ninth Save-On-Foods as its 38,000 square foot anchor tenant.

The store will be situated on the southern end of the Colwood Corners property at Jerome Road (with frontage onto Sooke Road) occupying the ground floor of a multi-storey apartment comprised of nearly 130 rental suites.

Esquimalt Construction has begun on an 11-storey seniors rental and condominium complex along the 600-block of Admirals Road.

The tower, dubbed Vista, will featu re a top f loor com mon area with two levels of condominiums below. Rental homes catering to a variety of services for seniors will be situated throughout the remaining levels.

A modern Royal Canadian Legion will be situated in a purpose-built space on the ground floor.

An artist’s rendering of Dockside Green’s first phase under the Bosa Development banner. The project’s initial release will include two condominium towers along Tyee Road, depicted as the left and centre buildings, and a purpose-built rental tower. © Bosa Development PHOTO CREDIT: CITIFIED.CA

of collapse in the event of a strong earthquake. The City of Victoria has budgeted $33.7 million for the facility.

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With climate action and environmental sustainability a top-ofmind issue among Victorians and local civic leaders, development partners Concert Properties and Jawl Properties have recently completed two office buildings within James Bay’s mixed-use Capital Park community that could soon join the ranks of Canada’s most environmentally-progressive buildings.

Situated at 525 and 555 Superior Street adjacent to the British Columbia Legislature, Capital Park’s five-storey office buildings are under review by the Canada Green Building Council for their environmentally-forward design elements and construction methods.

Pending the outcome of the comprehensive certification process, the Council is expected to qualify

Victoria Dalmatian Developments’ proposal for a 12-storey mixed-use fire hall, office and very low-income-to-moderate income affordable rental building at 1025 Johnson Street will proceed to a public hearing.

If approved, the tower will rise as the first phase of a fourphase mixed-use development bordered by the 1000-blocks of Johnson and Yates streets and the 1300-block of Cook Street.

The fire hall is slated to replace Victoria’s No. 1 fire hall at 1234 Yates Street deemed at high risk

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Village Walk Victoria, BC

the new-builds at the Leadership in Energy and Environmental Design (LEED) organization’s highest measure known as a ‘Platinum’ level of green building. Once certified, their designation will increase Victoria’s number of environmentally leading LEED Platinum buildings from four to six.

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Following a lengthy excavation period, construction has begun on Alpha Project Developments’ 1400 Quadra Street tower in downtown Victoria.

14-storeys tall, the 113-suite purpose-built rental with approximately 3,500 square feet of ground floor commercial space will stand over the intersection of Quadra and Johnson streets where a used car dealership and a single storey retail building were once situated.

Residences will range from 391 square foot studio apartments to 883 square foot three-bedroom suites with offerings also

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Five fully leased strata retail units on Oak Bay Avenue. The property offers investors a carefree investment with reputable tenants, or the opportunity to occupy 1,371 sf.

available in one and two-bedroom configurations.

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Construction at Vic West’s Dockside Green master planned community will be re-ignited next year with a trio of residential towers.

Burnaby-based Bosa Development has unveiled plans to erect a 13-storey, 106-suite condominium adjacent to Dockside Green’s existing mid-rises along Tyee Road.

To its south, a 14-storey, 113-suite condominium will rise, and adjacent to it a 16-storey, 150-residence purpose-built rental complex will complete this first phase of new construction under Bosa’s leadership.

The proposal is currently making its way through the City of Victoria’s municipal planning process.

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Chard Development’s proposal for a hotel along the 1300-block of Broad Street has been redesigned to incorporate feedback from the City.

1205 Rudlin Street Victoria, BC An exceptional, centrally located apartment building on the edge of Downtown Victoria.

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The six-storey project – incorporating the historic Duck’s Building at 1314-1324 Broad Street (built in 1892), the Canada Hotel at 615-625 Johnson Street (built in 1874) and a new-build wing to the south of the Duck’s Building (at 1312 Broad Street) – has been tweaked to alter the façades of the Canada Hotel and new-build components.

137 hotel rooms will be managed by what Chard Development describes as “a well‐known international flag” operator with a “commitment to procuring locally‐sourced products in all aspects of the hotel operation, from artwork, to furniture, to the soaps in the guest bathrooms.”

Mike Kozakowski of Citified.

Citified is a comprehensive resource for researching a newbuild home or commercial space in metro Victoria and southern Vancouver Island.

1321 Quadra Street Victoria, BC Restaurant/ development site located on a high exposure corner lot in the Harris Green District of Downtown Victoria.

COMMERCIAL REAL ESTATE EXPERTS Ross Marshall

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Chris Rust

Personal Real Estate Corporation Senior Vice President CBRE Investment Properties Group 250 386 0005 chris.rust@cbre.com

Opt in to receive our property listings! www.cbrevictoria.com CBRE Limited, Real Estate Brokerage | 1026 Fort Street, Victoria, BC | 250 386 0000

22 WHO IS SUING WHOM The contents of Who’s Suing Whom is provided by a third-party resource and is accurate according to public court documents. Some of these cases may have been resolved by publication date.

DEFENDANT 1053290 BC Ltd 2239 Ava Ave, Nanaimo, BC PLAINTIFF Stone, Ronald Murrey CLAIM $6,921 DEFENDANT 2 Burley Men Moving Ltd 1212-1175 Douglas St, Victoria, BC PLAINTIFF Endersby, Leonie M CLAIM $7,867 DEFENDANT A & J Specialty Seafood Inc 1200-805 West Broadway, Vancouver, BC PLAINTIFF RBS Seafood Harvesting Ltd CLAIM $32,707 DEFENDANT Aabacus Welding Inc 535 Bluecher Ave, Springfield, MB PLAINTIFF Admiralty Leasing Inc CLAIM

WHO IS SUING WHOM $31,558 DEFENDANT Bennefield Construction Ltd 921-4 Canada Ave, Duncan, BC PLAINTIFF McArthur, Richard CLAIM $13,639 DEFENDANT Bowtie Transport 2239 Ava Ave, Nanaimo, BC PLAINTIFF Stone, Ronald Murrey CLAIM $6,921 DEFENDANT Coombs Classy Grass Inc 2412 Nanoose Beach Rd, Nanoose Bay, BC PLAINTIFF Richard, Lana Nicole CLAIM $5,331 DEFENDANT Cowichan Trading Company 1984 Ltd 4th Flr 1007 Fort St, Victoria, BC PLAINTIFF Champken, Gwenda CLAIM $35,176 DEFENDANT Dane Developments Ltd 201-467 Cumberland Rd, Courtenay, BC PLAINTIFF Rascal Trucking Ltd CLAIM $15,333

DEFENDANT Escents Body Products Inc 18 Fawcett Rd, Coquitlam, BC PLAINTIFF Market Square Investments Ltd CLAIM $15,342 DEFENDANT Highway 4 Cannabis 8-3125 Van Horne Rd, Qualicum Beach, BC PLAINTIFF Richard, Lana Nicole CLAIM $5,331 DEFENDANT Kingfisher Ocean Resort & Spa Ltd 4330 South Island Hwy, Courtenay, BC PLAINTIFF Hornby Island Soap CLAIM $14,553 DEFENDANT Lake Excavating Limited 5-123 Borland St, Williams Lake, BC PLAINTIFF Peninsula Rock Products Ltd CLAIM $129,273 DEFENDANT Limona Construction Ltd 1626 Garnet Rd, Victoria, BC PLAINTIFF Mackay, Terrance Keith CLAIM $35,156 DEFENDANT North Coast Hotel Resorts Ltd

OCTOBER 2019

602-5811 Cooney Rd, Richmond, BC PLAINTIFF Braspenning, Patricius CLAIM $22,676 DEFENDANT Peterson Custom Woodwork Ltd 98 Burnside Rd, Victoria, BC PLAINTIFF LZ Ideal Eatery Ltd CLAIM $18,416 DEFENDANT Shoreline Resort Group Inc 800-1090 West Georgia St, Vancouver, BC PLAINTIFF Hunt, Alisen Roslin CLAIM $24,769 DEFENDANT Starbucks Coffee Canada Inc 2300-550 Burrard St, Vancouver, BC PLAINTIFF Stevenson, Ronald CLAIM $16,002 DEFENDANT Start 2 Finish Concrete 2619 Alberni Hwy, Coombs, BC PLAINTIFF Mrychka, Shirley CLAIM $15,537 DEFENDANT Ridgeline Mechanical Ltd 102-635 Fitzgerald Ave, Courtenay, BC PLAINTIFF

FortisBC Energy Inc CLAIM $19,160 DEFENDANT TZI Mechanical Ltd 3195 Balfour Ave, Victoria, BC PLAINTIFF Salto Enterprises Ltd CLAIM $20,000 DEFENDANT TZI Mechanical Ltd 3195 Balfour Ave, Victoria, BC PLAINTIFF Salto Enterprises Ltd CLAIM $35,236 DEFENDANT Visland Media Inc 209-1664 Richter St, Kelowna, BC PLAINTIFF Tara Hearn Personal Real Estate Corp CLAIM $15,156 DEFENDANT Visland Media Inc 209-1664 Richter St, Kelowna, BC PLAINTIFF Neil Bosdet Personal Real Estate Corp CLAIM $36,926 DEFENDANT Visland Media Inc 209-1664 Richter St, Kelowna, BC PLAINTIFF Langereis, Adrian CLAIM $36,750

MOVERS AND SHAKERS

OCTOBER 2019

The Greater Victoria Chamb er of Com m erc e e l e c te d a new board for 2020-2021 with the Executive and committee Ch a i rs b ei ng a n nou nced i n January 2020. The following were elected and appointed: Ian Batey – IPB Consulting, Judith Ethier - Greater Victoria Harbour Authority, Kris Wirk - Dusanj and Wirk, Rose Arsenault - Talentcor Victoria and Tom Plumb - Kinetic Construction. Continuing: Carmen Charette - University of Victoria, Christina Clarke - Songhees Nation, Dan Dagg - Hothouse Marketing, Captain (Navy) Sam Sader - CFB Esquimalt, John Wilson – Wilson’s Group of Companies, Moira Hauk - Coastal Com munity Credit Union, P a u l va n K o l l - K P M G a n d Pedro Márquez - Royal Roads University. Ex-officio: Brianna Green - Wilson›s Group of Companies (2020 Prodigy Group Chair) and Catherine Holt - CE O of T h e C h a m b e r. O u t go i n g boa rd members: A l Hasham - Maximum Express Courier, F r e i g h t & L o g i s t i c s , D a niel le Mu l l iga n - Un iversity of Victoria and 2019 Prodigy Group Chair, Lise Gyorkos - Page One Publishing Inc. and Rahim Khudabux - Max Furniture.

The Victoria Innovation, Advanced Technology and Entrepreneurship Council (VIATEC) held its Annual General Meeting (AGM) on September 26 th at Fort Tectoria and elected its 2019-20 board of directors. New to the board this year is Mon Gill of Stocksy United and Jason Morehouse of Checkfront. Returning board members include Scott Dewis of RaceRocks 3D Inc; Christina Gerow of Workday; Owen Matthews of Wesley Clover; Masoud Nassaji of DoubleJump; Ashton Scordo of BCI Private Equity; Erin Skillen of FamilySparks; Mike Williams of Wesley Clover; and Justin Young of Osler, Hoskin & Harcourt LLP. This year’s executive includes Robert Bowness of BC Pension Corp who will serve as chair of the finance committee; Bobbi Leach of Revenue Wire Inc as chair; Justin Love of Limbic Media was named chair of the governance committee; Brad Williams of GRT Holdings was appointed vice-chair; while Dan Gunn and Rasool Rayani will serve as co-chairs of the VIATEC foundation committee.

FreshWorks Studio placed 7 th on the 2019 Startup 50 ranking of Canada’s Top New Growth Companies. The list serves as a companion list to the Growth 500 ranking. FreshWorks placed 30th on the list in 2018 and also placed 20 t h on the inaug ural Report on Business ranking of Canada’s Top Growing Companies. Canada’s Top Growing Companies ranks Canadian

companies on three-year revenue growth and is published by the Globe and Mail. Earlier this year, FreshWorks Studio co-founder Samarth Mod was presented with the Entrepreneur Award at the RBC Top 25 Canadian Immigrant Awards.

FreshWorks specializes in designing and developing elegant and high quality mobile and web apps for startups, enterprises and government organizations.

Canadian Business and Maclean’s ranked Victoria-based AOT Technologies 74 th on the 3 0 t h A n n u a l G r o w t h 5 0 0, a ra n k i ng of Ca nad a’s fastest growing companies. AOT ranked seventh in Canada and first in British Columbia in the Information Technology category. The rankings are based on five-year revenue growth and winners are profiled in a special print issue of Canadian Business that is published with Maclean’s magazine and made available online at CanadianBusiness. com and Growth500.ca.

23

Walmart has opened the first MINISO store in BC in its Uptown Shopping Centre location.

MINISO was established in 2013

by Japanese designer Miyake Junya and Chinese entrepreneur Ye Goufu and offers home furnishings, cosmetics, electronic accessories and kitchenware.

Victoria’s high-tech sector will be holding a Battle Pong tournament on November 7 th to raise funds for the VIATEC Foundation and the World Partnership Walk. The event will be held at Ogden Point at 211 Dallas Road and will bring together teams from Victoria’s high-tech sector to complete while contributing to a good cause. Each registered team will be asked to donate $1,000 to participate in the tournament. All funds will be donated to the VIATEC Foundation and the World Partnership Walk.

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BC Ferries announced it will deploy the Bowen Queen on the Vesuvius-Crofton ferry route between Salt Spring Island and Crof ton du ri ng pea k season from April through October.

The ship will service the route during peak season until the MV Quinsam is brought into service on the route in 2022.

The deployment is a response to recurring insufficient vehicle SEE MOVERS & SHAKERS| PAGE 24

Maja Tait Sooke Mayor Maja Tait was acclaimed president of the Union of B r it i s h C olu m b i a M u n icipalities (U BCM). Ta it was first elected to the executive in 2016 and served as the first vice-president for the past year.

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Appreciation Engine celebrated its 10 th anniversary on September 24th. The company, founded in 2009 in Wellington, New Zealand, provides customer insight tools that simplify data for marketers. The married co-founders moved the startup to California in 2012 before settling in Victoria.

Premier John Horgan will be delivering an opening address at the 13th annual Vancouver Island State of the Island Economic Summit on October 23-24th .

The conference will be held at the Vancouver Island Conference Centre in Nanaimo and will bring together businesses and stakeholders to learn about the Island’s economic future.

The BC Council of Forest Indu st r ie s h a s a n n o u n c e d 13 student winners of its annual scholarship program, one of which was Victoria’s Robin Ripley. Ripley is studying forest and natural areas management at BCIT.

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MOVERS AND SHAKERS

24 MOVERS AND SHAKERS

capacity of the existing ship that services the route. The Bowen Queen has capacity for 61 vehicles while the MV Quinsam, which currently serves the Nanaimo-Gabriola Island route, can handle 63 vehicles.

The GAIN Group has acquired Jim Pattison Volvo of Victoria. The deal was completed on October 1 and will see GAIN take over operations of the Volvo dealership at its current location on the corner of Hillside and Douglas Streets.

The new owners are planning on building a new location for the dealership in the next two or three years.

Van Isle Windows celebrated the grand opening of its new show room on September 27 th at 404 Hillside Avenue.

A sales centre has been opened at 2387 Beacon Avenue for Aura Residences, a development with 34 seaside homes located

CONTINUED FROM PAGE 23

A Big Thank You To Our Vancouver Island Investors.

in Sidney.

The University of Victoria has appointed Carolyn Elizabeth Thomas to its Board of Governors. Carolyn has over 30 years of experience in the local finance industry and holds Chartered Financial Analyst and Chartered Accountant designations.

She has served on the Board of Governors of the Victoria Conservatory of Music previously served as Chair and member of the University of Victoria Foundation Board.

DFH Real Estate recently announced its office leaders of the month for the Greater Victoria region. From Victoria they are Sandy Mcmanus, Frank Chan, Kevin Seibel, Brad Neufeld, the team of Ally and Dennis Guevin, Peter Critchton, May Liu, Wayne Hyslop, Roy Stevenson, David Philps, Phil Illingworth, Josh Ray, the team of Tom Muir and Sue Spangelo and Jilly Yang. The office leaders for Sidney were Stephanie Peat and John Bruce, while Michael Kotch led the office in the West Shore.

Q at the Empress recently won Wine Spectator’s Award of Excellence for the third year in a row. The award celebrates restaurants that have a comprehensive list of quality wines that complement the restaurant’s menu and are regarded by the wine connoisseur community.

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OCTOBER 2019

Nissan, Mike Delmaire of Jim Pattison Subaru and Jeff Hamill of Campus Acura.

The Parkinson Wellness Project is now open in a newly renovated space at #202 – 2680 Blanshard Street. The space offers fitness, yoga and boxing classes to those living with Parkinson’s and their partners and friends.

Re/Max Alliance Victoria recently announced its sales leaders. They are Ron Neal, Manpreet Kandola, Alex Burns, Karen Love, Dallas King, Jean Medland, Claude Delmaire, Patrick Novotny, Sean Thomas and Laura Godbeer.

Swans at 506 Pandora Avenue recently celebrated its 30 th anniversary. The building is comprised of a hotel, liquor store, pub, brewery and a recently added live music venue - the Rubber Boot Club.

The building has also taken the Village restaurant as a new tenant.

West End Gallery at 1203 Broad Street is celebrating its 25 th anniversary. The gallery is a family owned and operated art gallery that specializes in Canadian art.

Anytime Fitness is a new 24-hour gym that is now open for business at 2261 Keating Crossroad.

The City of Colwood was recently presented with a Community Excellence Award at the Union of British Columbia Municipalities (UBCM) annual convention in the excellence in asset management category. The award was presented to the municipality for its Sustainable Infrastructure Replacement Plan which was made to develop a funding strategy for the long-term replacement of existing capital services.

James Clarke Seaspan Shipyards appoints James Clarke as its new Chief Financial Officer. James most recently worked at SNC Lavalin’s Houston office where he was the CFO and Senior Vice-President of Finance for the company’s oil and gas division. Clarke will be working out of the Vancouver Shipyards.

The Vitamin Shop recently celebrated its 35 th anniversary. The business was founded by Bruce Reid in September 1984 and remains in the same location at 1212 Broad Street. The shop has since grown to 35 employees and now provides a mail order service and a website for online sales.

Congratulations to the top salespeople of the month at dealerships throughout the Victoria region. They are Krewel (Kris) Kishan of Harris Auto, Jay Dick of Jim Pattison Toyota, Ray Martin of Jim Pattison Lexus, Jamie Elmhirst of Pacific Mazda, Ted Sakousky of Wheaton, David Vollet of Audi Autohaus, Robert La Faucci of Volkswagen Victoria, Matthew Bourassa of Victoria Hyundai, Matt Kennard of Porsche Centre Victoria, Dave Rabii of Three Point Motors, Riley Johnson of BMW Victoria, Jason Ogilvie of Jim Pattison Volvo, Chris Hoeg of Wille Dodge, Connie Wilde of Jenner, John Weiers of Campus Honda, Gage Clough of Campus Infiniti, Emery Mendria of Graham KIA, George Soloff of Campus

Raj Sen Open Space Arts Society announced the appointment of Raj Sen as executive director of Open Space, effective immediately. Raj has served as acting executive director since June 1, 2018 and previously worked as the Director of the Singapore branch of Sundaraman Tagore Gallery. Prior to that role he served as Project Manager for Exhibitions at the Bangkok Arts & Culture Centre and the Ayala Museum in Manila. The organization held its annual general meeting at the end of September and elected Lindsay Delaronde, Brianna Dick and Christine Sy to its board of directors.

In addition, former Executive Director, Helen Marzolf, was elected as a lifetime member of the Society. Open Space Arts Society is a not-for-profit multidisciplinary artist-run centre located at 510 Fort Street in downtown Victoria that was established in 1972.

SEE MOVERS & SHAKERS| PAGE 25

MOVERS AND SHAKERS

OCTOBER 2019

MOVERS AND SHAKERS CONTINUED FROM PAGE 24

Jeff Bray The Executive Director of the Downtown Victoria Business Association, Jeff Bray, has been appointed as the Coalition to End Homelessness Co-chair.

Jeff has served as chair of the Community Engagement and Communications Committee for the past two yea rs a nd replaces Ian Batey, who has served a three-year term in the role.

The Community Social Planning Council welcomes Diana Gibson as its new executive director.

Diana has been leading research and community development initiatives and non-profits for over 20 years. She is a Research Advisor to the Canadian Centre for Policy Alternatives and a Distinguished Research Associate of the University of Alberta’s Parkland Institute.

T he Vancouver Island School of Art (VISA) will move to a new home at the Ross Terrace development at 2560, 2566 and 2570 Fifth Street once it is complete in 2021. The d e v e lo p m e n t b y A RYZ E D eve lo p m e nt s a n d T he Purdey Group w i l l i nclude two fou r-storey buildings containing

6 4 re n t a l u n i t s a n d a new 6,000 squa re foot campus for the school.

V ISA was evicted from its long-term residence at 2549 Quadra Street in 2018 and has since been renting space at the former Blanshard Elementary School building at 950 Kings Road. Ground is expected to break on the new buildings in January 2020 a nd construction will take about 13 months to complete.

Four University of Victoria (U Vic) resea rche r s h a v e b e e n e l e c te d to the Royal Society of Canada (RSC). The new re se a rc hers a re Ja mes Tanaka, Rachel Cleves, Robert Gifford and Chris Darimont. Tanaka is an i nternationa l ly recogn i z ed ex p er t on faci a l recog n ition; Da ri mont researches wildlife and fisheries; Cleves is UVic’s first humanities s c h o l a r t o b e a d m i tted as an RSC member; and Gifford researchers hu m a n-deci sion m a ki n g w it h rega rd to t he env iron ment. T he RSC i s a 137-ye a r-old senior nationa l cou nci l of distinguished Canadian scientists, artists, scholars and humanists.

Honeycomb Cannabis, owned by local realtor and entrepreneur Ron Cheeke, has received preliminary approval from the province and Langford council to open in Langford.

The temporary use permit would allow the shop to sell non-medical cannabis for three years after which the shop can rezone or cease operations. The shop is still required to go before cou nci l once more and then back to the province for final approva l before open i ng. Ron

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Cheeke is also the owner of Liquor Plant and the Axe and Barrel Brewing Company and is planning on building the shop as an attachment to Liquor Planet at 2317 Millstream Road.

Wines of British Columbia is a new w i ne store open in the Save On Foods in Sidney at 2345 Beacon Avenue. T he shop sells over 1000 BC wines and features more than 165 local wineries.

McNeill Audiology welcomes Joanne McDonald, BC-HIS RHIP to its team of audiology experts at its Sidney location at 5 – 9843 Second Street. The company has added Hannah Olmstead RHIP to its location at 1463 Hamps h i r e R o a d . E . St a c ey Frank & Associates Inc Hearing Clinic welcomes Jon Lewis RHIP to their team at 102 – 1821 Fort Street.

Re/Max Camosun at 2239 Oak Bay Avenue announced their top producers for September. They are Tony Joe, Angie Hill, T hania Estrada, Brad Hall, Kyle Kerr and Leo Jiao.

WestShore Dental Centre welcomes Dr. Shreya Gakhar to its team of dentists at 152 – 2945 Jacklin Road.

Peninsula Lifetime Eyecare Centre announces that Dr. Tonya Tira has joined their team in Sid ney at 2 401 Beacon Avenue. Dr. Tira is trained in pediatric optometry and earned her Doctor of Optometry from Illinois College of Optometry in 2005.

SEE MOVERS & SHAKERS| PAGE 27

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OPINION

26

OCTOBER 2019 A division of Invest Northwest Publishing Ltd. 200-3060 Cedar Hill Road, Victoria V8T 3J5 Fax: 1.778.441.3373 Toll free: 1.866.758.2684 Website: www.businessexaminer.ca

PUBLISHER/EDITOR | Lise MacDonald SALES | Robert MacDonald - robert@businessexaminer.ca,

John MacDonald - john@businessexaminer.ca WRITERS | Beth Hendry-Yim, Kristin Van Vloten, Val Lennox, Robert MacDonald

ECONOMIC DEVELOPMENT: HOW COMMUNITIES CAN DO IT WELL

MARK MACDONALD

D

eals. That’s the bottom line concerning economic development.

I was told that years ago by John Watson, Executive Director of the Comox Valley Economic Development Society (CVEDS), or Invest Comox Valley as it is also known. I have never forgotten that, nor have I doubted that it is, in fact, the single most important aspect and goal of economic development.

Attracting new companies and growing others is what good economic development offices do. The result is jobs – lots of family-raising, mortgage paying, vehicle buying ones that attract high-end talent to the community.

Whenever I hear an economic development type use the term “business retention”, I automatically know they’re missing the mark and misunderstand their function. That wording is a fundamental shift from “development” as the name suggests.

How many companies with dozens of employees that own their premises really have the option of leaving? They’re staying, unless excessive taxation and needless regulation drives them elsewhere.

Business retention is not development at a l l. It’s try i ng to hold companies back from leaving.

Our Business Examiner publications have covered almost every area of the province: All of Vancouver Island, the Thompson Okanagan (with some forays into the Kootenays), Northern BC from coast to border, and the Fraser Valley. We have observed economic development offices from border to border to border to coast, and I can say – and often do - with confidence that CVEDS is the best, most productive economic development office in British Columbia.

Watson has one of the hardest working teams out there, as Geoff Crawford and Lara Greasley and others are “all hands on deck” whenever there’s a project or festival to manage or create (see WinterFest or the world renowned B.C. Seafood Festival).

And with the added responsibility of overseeing the Vancouver Island Visitor Centre (VIVC) for the region’s tourism arm, Discover Comox Valley Tourism, there is always lots to do.

Utilizing his well-used Rolodex, Watson has an uncanny ability to wrestle funding out of federal

and provincial governments for various projects, including the VIVC welcoming centre at the entrance to Courtenay.

Watson was a protégé of predecessor Norm McLaren, who along with other Board members, business people and community members, was a major force to expand Comox Valley Airport that has transformed the area and the region’s economy. There are many other successful business arrivals, too many to list here, the latest of which is the Cannabis Innovation Centre by Aurora Cannabis Inc. in Comox.

It has been a team effort, as one of the reasons for CVEDS success has been the “can do” attitude of Courtenay and Comox in particular, and the structure of its board. Board members include some of the best and brightest business minds in the Comox Valley – proven professionals who know firsthand how to grow and manage their own companies.

Because they possess that experience, it helps them oversee the CVEDS operations and provide the private-enterprise expertise that is required for any city to attract private sector investment. In other words, they are “doers”.

The CVEDS board is not dissimilar to other agencies set up to ensure uninterrupted service to vital sectors of the economy. Port and Airport Authority Boards feature appointed representatives

from all three levels of government: federal, provincial and civic, to complement private sector and community individuals on the board and bypass political partisanship.

What this structure does is provide balance and limited interference, because rarely do the federal/provincial/civic governments come from the same political party. Thus their representatives are at the table, but don’t dominate and their opinions and assessments become part of the conversation – as opposed to completely dominating its direction.

CVEDS has largely been free from partisan, anti-business political interests because of this, and can concentrate on making deals happen. Despite its strong track record, however, there are some clouds on the horizon.

Anti-growth/development types that have apparently decided to set their sights on CVEDS with, some suggest, an eye towards shutting it down or severely clipping its wings.

One of the most ironic things about that push is that self-proclaimed ‘green’ individuals may be attempting to shut down the group that has pushed Comox Valley economy’s growth into non-industrial “growing” sectors: Agriculture and aquaculture. It was Watson who led the drive to emphasize expansion in those areas over a dozen years

ago, and it’s yielded much fruit.

CVEDS spearheaded moves toward making sure everyone in BC and beyond knew that the Comox Valley had fertile feeds and oceans to grow sustainable produce and seafood. The bevy of new agricultural activities and water-based operations that dot the local map are a direct result of that foresight.

Economic development offices that run into local political interference are typically shackled into ineffectiveness. That should not be allowed to happen in the Comox Valley, the gold standard for BC. If opponents are successful in their efforts to denigrate, alter or even and perhaps eliminate CVEDS, businesses, employees and families will feel the negative effects.

“If it ain’t broke, don’t fix it” is always true, and pertains more than ever to CVEDS. CVEDS has the best possible structure that has proven its worth through many, many successes. It has the best Economic Development Officer in the province in John Watson, and strong leadership at the Board level.

It does what it does better than any other similar group in BC, and other communities would do well to clone its structure and performance. CVEDS is a living textbook for how economic development can and should be done.

“Oh, I thought you were trying to build a canal,” said Friedman.

“If it’s jobs you want, you should give these workers spoons, not shovels!”

Even if the extravagant claims about corporate welfare funds creating lots of jobs are accurate, it doesn’t follow that corporate welfare is a good idea. Taxpayers should keep in mind that whenever there are claims about governments ‘creating’ jobs through corporate welfare programs, there are two possible scenarios.

First, those jobs might have existed even without the corporate welfare, which means the handouts are simply a transfer of money from taxpayers to a few privileged rent-seekers, with the government taking some of the money off the top to pay for the bureaucracy.

Second, if those jobs wouldn’t have existed without the corporate welfare, then the jobs created

are actually an economic loss, because the economic costs of these new jobs exceed their economic value. If the opposite were true and the value of the goods and services produced exceeded the labour costs, the jobs would have existed in the absence of the subsidies.

In either case, corporate welfare causes an economic loss, which is exacerbated by the fact that it encourages businesses to devote large amounts of resources to chasing government funds, instead of producing useful goods and services.

So it’s unfortunate for Canadian taxpayers and consumers that there doesn’t seem to be any politicians likely to stop corporate welfare.

CORPORATE WELFARE DOESN’T CREATE JOBS

FRONTIER CENTRE FOR PUBLIC POLICY MATTHEW LAU

C

orporate welfare handouts are a policy staple of politicians of all stripes – and they’re all wasting public money.

Liberals who mistakenly think govern ment spend i ng is the driver of economic growth love handing out free cash to claim they’re “creating jobs.”

Con ser vat ives say t hey’re

against corporate welfare – but only sometimes, and only if it’s the Liberals are in government.

In Ontario, the Conservatives decried wasteful Liberal corporate welfare from the opposition benches, but have now spent more than a year in government continuing to torch taxpayers’ money on business subsidies.

The federal Conservatives have similarly given lip service to free markets but have no plans to end corporate welfare if they defeat the Liberals on Oct. 21.

One problem with corporate welfare often pointed out by opponents of the policy is that the promised jobs don’t materialize. Take for example the current Liberal government’s Strategic Innovation Fund, which it said would create 56,000 jobs. Yet an access to information request from Blacklock’s Reporter found that only 6,600 jobs were created.

The larger problem with corporate welfare is that even if those handouts did create lots of jobs, the policy would still be a failure.

That’s because creating more jobs, in and of itself, is not an economic benefit. Labour is an economic cost, not a benefit. The benefit is the goods and services produced by labour.

This point is well illustrated in an often told but perhaps apocryphal story of a visit to China by economist Milton Friedman.

During the visit, he observed thousands of workers building a canal with shovels and asked the Chinese bureaucrat who was hosting him why they weren’t using tractors and other machinery instead.

The bureaucrat replied that using tractors would finish the work more quickly and with less labour, making those thousands of workers unemployed.

Matthew Lau is a research associate with the Frontier Centre for Public Policy.

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MOVERS & SHAKERS

OCTOBER 2019

MOVERS AND SHAKERS CONTINUED FROM PAGE 25

Christian Book & Music is celebrating its 80th anniversary at its Victoria and Nanaimo locations.

The Nanaimo office is at #2 – 1200 Princess Royal Avenue.

SE Health celebrates 10 years of providing home care and nursing support in the Victoria region. In recognition of their 10 years of service, plans are being made to expand the region they service into Sooke, Duncan and Cowichan Valley. SE Health’s Victoria location is at #202 - 3939 Quadra Street.

Pacific Rim Dental Centre held a grand opening celebration for its second location at 841 Yates Street.

10 Acres Kitchen and the Commons restaurants are combining under the one banner of The Commons beginning in the middle of the month. The new restaurant integration will allow the Commons to broaden its menu portfolio to deliver cuisine that celebrates that Pacific West Coast with sustainable seafood, house-made pasta, local meats and organic produce from its farm on the Saanich peninsula. The Commons is at 620 Humboldt Street.

The Magnolia Hotel & Spa is celebrating being the top 4th hotel in Canada in Conde Nast Traveler’s 2019 Reader’s Choice Awards.

Motel 6 Victoria celebrates its grand opening on October 23 rd from 2:00 to 4:00 pm at 2401 Mount Newton Cross Road in Saanichton.

The Sooke Chamber of Commerce holds its 2019 Business Excellence Awards on November 16th at the Prestige Oceanfront Resort. The event will begin at 5:30 with a meet and greet and will be followed by dinner, awards and dancing.

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Royal Roads University (RRU) has launched an apiary next to the Hatley Park Rose Garden. The apiary is owned and will be run

by RRU grad Alanna Morbin. The beehive is designed to serve as an educational opportunity for the school as well as a chance for bees to pollinate nearby gardens.

The hive will remain at the space for four seasons to see if they can adapt to campus conditions.

Victoria’s Rocky Point Bird Observatory (RPBO) is celebrating its 25th anniversary.

Our Place Society is opening a 35-bed shelter to reduce the increasing numbers of people gathering outside its drop-in centre on Pandora Avenue every evening.

The non-profit’s existing shelter in the gymnasium of First Metropolitan United Church typically has a waiting list of at least 40 people per night.

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