Chinook Pumps Ltd. - Celebrating 35 Years

CHINOOK PUMPS

A Milestone of Excellence

Published

For Calgary’s Chinook Pumps, the 35th Anniversary is not only the milestone of an exceptional reputation of service excellence, but also a testimonial to the importance of innovation and change.

Mostly because technology changes. The products –well systems, septic systems, heat watering pumps, de-watering and circulation pumps and controls –change. The wants and needs of customers change. And for the expert and up-to-date Chinook Pumps specialists, skills and service expertise changes.

The 35 years of experience and earning a solid and respected Calgary reputation are invaluable. And it is a contemporary business basic that technology is a game changer.

“Digitization is being adopted throughout the world, and the pump industry is no exception,” says the plugged-in Tom Hill, founder and owner of Calgary’s Chinook Pumps. “New technology is designed to be super user-friendly, while providing more advanced and customizable settings.”

Crucial things like service logs, schematics and installation documents can be uploaded with ease and accessed within a web-interface, to not only monitor but also get real time alerts from the pump station. Technology has added features such as integration with the local weather report to log and forecast precipitation, or even the ability to simply tap the phone on a VFD to upload data or add additional input information into the system.

by Melissa Mitchell with Photos by Courtney Lovgren

Dee, Tom, Brett, Louis, Cathy, Mona and Bill.

Mirrorable visual interfaces can be pulled up on a cell phone, allowing added efficiency problem solving and recommending changes, using a simplified, step by step guidance for setting the parameters of a pump system. “Predictive analytics is an avenue in which AI-enabled pump systems are expected to be able to reduce overall maintenance costs by up to 30 per cent and reduce breakdowns by 70 per cent, with a far more comprehensive and long-term vision of performance,” he adds.

Being up to date with the latest technologies translates into optimum pump and control efficiency. It is a critical aspect of the Chinook Pumps service.

Hill emphasizes that upgrading skills is vital to ensure that the Chinook Pumps staff understand the customer’s detailed needs and expertly advise about the best possible package for any given system. “It allows the customer far more flexibility for choosing the application which will work best. As technology continues to advance, it is crucial that we keep up with the latest IT upgrades and stay on top of trends.”

In fact, it is the skills and expertise of the Chinook Pump professionals that is the Chinook Pumps difference and advantage. And, after 35 years, it is what earns the respected Chinook Pumps reputation. “It is