Business in Gulf - July 2013

A BUSINESS MAGAZINE FOR TODAY’S ENTREPRENEURS JULY / AUG 2013 VOLUME-7 NO.07 Qatar:Riyal 20.00 - Oman:Riyal 2.00 - UAE:Dirhams 20.00 - Kuwait:KD 2 - Saudi Arabia:Riyal 20.00 - Bahrain:BD 2

Business IN GULF

JULY / AUGUST 2013 / VOL-7 NO:08

14 Must Try Iftar Venues in Bahrain Rendering Taking Too Much Time?

Use ‘exa.io’!

Bahrain’s Economic Freedom Explained Why Bahrain is leading in Economic Freedom Are You Scared of Public Speaking?

10 Tips to Help You Face An Audience

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PUBLICATION

Alanood Al Khalifa’s Entrepreneurial Journey into the Beauty World

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Contents Business 36 IN GULF

JULY / AUGUST 2013

COVER STORY 36 Make Me Beautiful

Gloss Salon and spa is one of the first of the first boutique salons in the Kingdom of Bahrain. And for Alanood al Khalifa, it is just the beginning. She aims to create a unique identity for the salon not just by its high quality products and services, but also by going one step further to raise awareness of issues affecting women in the society. We speak to her to find out more.

FEATURE 22 Introducing Storage Solutions Takhzeen is the first self-storage facility of its kind in Bahrain, and in the Middle East, and specializes in providing personal and business storage solutions with an eye to becoming the leading self-storage company in the region. B.I.G spoke to the Managing Director, Murad Al Ramadan about the introduction of self-storage in Bahrain, their facility and services and their future plans.

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Treat Yourself To a Lavish Iftar Ramadan Kareem. It is the time for fasting and for being with family and friends. We list out the best places to have Iftar in the Kingdom.

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FEEL THE SPIRIT OF INSPIRING GENEROSITY

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With Exa, a group of Bahraini youngsters: Mohammed Shaikhaldeen, Zakaria Ben Hamouche, Ibrahim Mokdad and Ahmed Yosri, aim to change the way rendering works. They say that they can make it 112.7 times faster, thus saving a lot if time. They explain how it’s done.

Minister of Social Affairs, HE Dr. Fatima Mohammed Al Balooshi inaugurated the unique Ramadan souk at the Gulf Hotel, titled ‘Made in My Home’. The two-day event saw the participation of 200 Bahraini families showcasing products including handicrafts, traditional food products, clothes, perfumes, and accessories, in addition to Ramadan products.

At some point in our lives, we will be called upon to ‘give a speech’ – to stand up in front of people and deliver a keynote address, a sales pitch, a presentation. Yes, the first few times can be scary moments – but it does get easier with practice. Here are a few hints & tips to help you along the way.

A Technology For the Future: ‘exa.io’

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Reservations Made Easy: ‘eat.’

Everyone in Bahrain knows that getting a reservation at one of your favorite restaurants can be quite a task, but not anymore. Nezar Kadhem, Tahani Abbas and May Yateem join forces to bring you the solution. ‘eat.’ They explain how it is done.

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Made in My Home

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Enhancing Security in Industrial Control Applications Rockwell Automation, known as a global provider of industrial automation, power, process control and information solutions, takes on information security in this realm on its new headquarters in Abu Dhabi.

Public Speaking Made Easy

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BIG Autos Top 10 Luxury SUVs

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Hotel Outlet Guide Your guide to the Kingdom’s hotel outlets for dining, shopping, nightlife and spa.

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Ramadan Kareem

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Ramadan Kareem It’s the holy month of fasting, abstinence and getting closer to God. Also the month where we all have a valid excuse to work less too. We give you the guide to the best Iftars in Town.

Another interesting interview we have is of Murad Al Ramadan, the Managing Director of Takhzeen. They are bringing self-storage solutions to the Kingdom. It is quite an interesting facility, to say the least.

Did you know that Bahrain leads the MENA region in Economic Freedom?

Well, now you do! And we have two brilliant academics breaking down the concept explaining how Bahrain has managed to be a leer in the region.

As usual this month we have also interviewed a number of entrepreneurs who have introduced unique products and services that will definitely make our lives easier.

If you know an entrepreneur who is doing brilliant work, do let us know.

You can reach out to us via FB & Twitter. Until then, Happy Reading!

Dilraz Kunnummal

Deputy Editor dilraz@maxmediaco.com

Contributors

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MAXMEDIA PUBLICATION

Business IN GULF

Bahrain’s premier entreprenurial lifestyle magazine PUBLISHER / EDITOR IN CHIEF Sameer Uchi MANAGING PARTNER / GROUP EDITOR Mohd. A. Kayani DEPUTY EDITOR Dilraz Kunnummal EDITORIAL COORDINATOR Jakrapong Saengnuan SALES & MARKETING DIRECTOR Tarek Rashdan SALES & MARKETING MANAGER Christelle Yaacoub PRODUCTION MANAGER Sachan Chandran GRAPHIC DESIGNER Haroon Rasheed

Neil Fogarty is an international speaker, business writer and consultant. Currently running his 12th company, Neil has written about his experiences in the books “Kill Your Salesman” and “#CrackOn”.

Ahmed Al Akber is the Managing Director at ACK Solutions. For nearly twelve years, Ahmed worked his way up to senior positions at Philip Morris International, Dell, and The Coca-Cola Company, in countries like Saudi Arabia, The UAE, The Netherlands, and Bahrain.

Angela Clarke Jervoise is the Associate Director, Partner Recruitment - EY EMEIA at Ernst & Young. For information on how the Enneagram can make a difference in your relationships or workplace or on the upcoming workshops, please contact Angela via Angella.Clarke-Jervoise@bh.ey.com

PHOTOGRAPHERS Mani T. Habeed H. DISTRIBUTION CONTROLLER Salah Abdulla Hassan

Please e-mail us any form of business, banking, financing, investments or entrepreneurial news. email us on: big@maxmediaco.com

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JULY / AUGUST 2013

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{ASK BIG} MANAGEABLE IN YOUR BUSINESS? SCRAPE THE IMPORTANT STUFF "Move your actionable items and important data off of email and in its own place. Utilize a business class email that will allow you to easily add contacts, create reminders, set appointments, and store documents while also being able to easily share those items with the rest of your team."

Jennifer Donogh | President, Ovaleye, LLC

NOW, NOT LATER "I have found that when I let my emails pile up, not only does it take me more time to go through them later on, but it also psychologically creates a mental block when I see more than I can handle at one time. And instead of working through them, I just continue to leave them unread and unopened. I highly recommend keeping on top of them at all times, responding and marking down what I need to do."

Steven Le Vine | CEO/President, grapevine pr

Question by: Ashley

LABELS, FILTERS, STARS

THROW THE BOOMERANG

KEEP CLIENTS AT THE 'CAMP

"If you're using Gmail, make the most of the various organizational tools at your disposal to help tame your inbox. Filters automatically routes emails and sorts your inbox before you even open it.

Labels are a good for grouping together similar messages and making them easy to find later.

Stars help make your inbox actionable by highlighting urgent messages and setting priorities."

Arjun Arora | Founder @ CEO, ReTargeter

"Stop using your inbox as a ToDo list and a WaitingOn list.

The awesome Gmail plugin called Boomerang allows you to send emails, with reminders for that email to boomerang back after a set period if it goes unanswered. A priceless productivity tool for letting go."

Michael Margolis | President, Get Storied

"We route all client emails via Basecamp, which allows the right person on the team to reply and run with it. It also keeps everything organized per project, so we don't have to scratch our head wondering where that piece of communication was."

Nathalie Lussier | Creator, The Website Checkup Tool

MINIMIZE THE OVERLOAD

DON’T FORGET TO FOLLOWUP.CC

"We're not fans of having long email chains, especially internally -- we use intranets, chat rooms (with recorded history) and deliberately short face-to-face meetings to circumvent long email exchanges. But there's only so much you can do to minimize email with outside parties, so we use customer service forums to avoid repetitive email inquiries."

Derek Shanahan | Co-Founder, Foodtree

“Without question, Followup. cc is the best way to take control of your inbox. With Followup.cc, you can send messages away to return at a pre-specified time. This has enabled me to send myself reminders, and also remind myself to ping people after an appropriate window of time.

Most significantly, it takes all not-so-urgent email out of my inbox so I can focus on what’s most important.”

Garrett Neiman | Co-founder and CEO, CollegeSpring

BREAK THE CHAIN!

START BATCHING

“Email is part of your business culture!

Encourage picking up the phone, talking in person, texting and IM-ing. By spending less time writing and sending emails, you will help other people to spend less time reading them, and if everyone uses emails that wisely in your organization, you’ll have less emails and more real communication.”

Devesh Dwivedi | CEO, Breaking The 9 To 5 Jail

"I learned this trick while reading "The 4-Hour Workweek" a few years ago.

Try to only answer emails two to three times per day-for me, it's 9 a.m., 2 p.m. and 9 p.m. This makes me more productive in other parts of the day because I am not being constantly interrupted by incoming messages."

Lawrence Watkins | Founder & CEO, Great Black Speakers

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs.

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NEWS

NEW DRIVE TO HELP YOUNG BAHRAINI ENTREPRENEURS BAHRAIN: Young Bahrainis

will be directed towards the proper bodies to turn their ideas into real businesses, as part of a new initiative.

Micro Shabab is being spearheaded by the Future Society for Youth and was announced at the opening of the Youth Forum for Entrepreneurship, which was held at the Moevenpick Hotel Bahrain.

“There are many organizations that provide help to entrepreneurs but youth sometimes do not know where to go first,” said society president Sabah Al Zayani.

“The project looks to channel youth who are interested to become entrepreneurs. We will also be observing their work and following on their journey to become entrepreneurs.”

The one-day event, held under the patronage of General Organization for Youth and Sport (Goys) president Hisham Al Jowder, was organized by the society with strategic partner inJAz Bahrain in co-operation with Pastel Production and Events Starts.

It featured the participation of four entrepreneurs, who

shared their success stories and discussed the challenges they faced. Also present were representatives from the Family Bank, Social Development Ministry, Tamkeen and Bahrain Chamber of Commerce and Industry.

Around 30 entrepreneurs will be selected to take part in the project based on several criteria.

“We want to choose those who are serious in their goals and have good and unique ideas,” said Al Zayani. “We will provide them with guidance and hopefully they will be next to speak about their success stories to ambitious youngsters.”

Meanwhile, Al Jowder said Bahrain has taken various steps to overcome challenges that obstruct the development and empowerment of youth.

“Youth have taken priority in higher policies in Bahrain,” he said. “Youth issues have taken central attention in development and in providing knowledge and opportunities. This project follows the directives of His Majesty King Hamad to develop youth and strengthen their abilities to lead Bahrain’s future.”

Reckitt opens new production plant in Bahrain BAHRAIN: UK-based Reckitt Benckiser (RB), a global leader in health, hygiene and home consumer products, has opened Phase One of its new manufacturing facility in Bahrain. The plant at the Bahrain International Investment Park (BIIP) was officially opened by Industry and Commerce Minister Dr

Hassan Fakhro.

“RB is a true global company, employing more than 36,000 people around the world, with operations in 60 countries, manufacturing facilities in 41 countries and sales in 200 countries,” Dr Fakhro said.

RB’s new manufacturing facility in Bahrain will initially employ close to 100 people.

Top Bahraini banks face possible downgrade

BAHRAIN: Moody’s Investors

Service said it has placed four Bahraini banks - National Bank of Bahrain (NBB), BBK, BMI Bank and Bahrain Islamic Bank (BIsB) on review for possible downgrade of its deposit, issuer and senior debt ratings. As part of the same rating action, Moody’s has also placed on review for downgrade the standalone bank financial strength rating (BFSR) of BIsB, said the ratings agency in its statement.

Moody’s decision comes following the potential weakening in the sovereign’s capacity to provide support to the banks, as signaled by the agency’s decision to place the Baa1 Bahraini government bond rating on review for possible downgrade.

The sovereign review was prompted by the fiscal implications of Bahrain’s high and rising break-even oil price; the outlook for lower trend economic growth in the country over the medium term and the impact of a low-growth, high government expenditure and weaker oil price scenario on Bahrain’s long-term debt sustainability.

Quality focus for Bahrainization

BAHRAIN: A law that defines the Bahrainization quota in the private

sector on a percentage system is likely to be amended into a qualitativebased scheme which focuses on the quality of jobs offered to Bahrainis, said a senior government official.

The Labor Ministry seeks to change the law, which forces companies to provide a certain number of jobs for Bahrainis in exchange for benefits, according to a report in the Gulf Daily News, our sister publication.

“We have conducted a study on the current Bahrainization system and discussed its angles with authorities concerned to seek ways for improvement,” said Labor Minister Jameel Humaidan.

“A gap was found between jobs offered by employers which do not match what is sought by job seekers, and this was identified as an important problem with the current system.

“We then proposed to transfer the system from a percentage one to a qualitative system,” he added.

It means companies providing professions that will actually be filled by Bahrainis will be seen as equal to those that provide a certain number of jobs.

1 YEAR JAIL TERM FOR EATING OR DRINKING IN PUBLIC BAHRAIN: Police are on high alert during Ramadan to ensure people

do not breach a ban on eating, drinking or smoking in public areas during the fasting hours.

Patrols will be stepped up across the country during Ramadan to catch violators, who can be jailed for up to a year or fined BD100.

The Bahraini Security forces have the power to arrest Muslims and non-Muslims who are found guilty of eating, drinking or smoking in public from sunrise to sunset. The report did not specify if this ban is for all ages including children however, they can arrest and fine offenders and refer them to the Public Prosecution.

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NEWS

TENMOU’S HEADS TO SILICON VALLEY BAHRAIN: Hassan Haider,

Chief Executive Officer of Tenmou, Bahrain’s First Business Angels, has recently returned from a groundbreaking visit to the Silicon Valley in the United States of America. During the trade mission, the first for Bahrain’s Business Angels, Mr Haider visited the heart of the investment community and the venture capital of the US, Silicon Valley, to learn and develop ties between the two entrepreneurial communities.

As part of his visit he was invited to be one of the panellists representing the Middle East at the Angel Capital Association Summit held at San Francisco. The Summit, the largest gathering of angel investors and angel

groups in the world, saw Mr Haider speak to over 650 angel investors on Angel Investing as it pertains to the region.

In addition, Mr Haider delivered a lecture on the state of Angel Investing and the Angel Investing universe in the Middle East and North Africa region (MENA) at Stanford University, California.

Following the successful visit, Mr Haider commented: “To be able to learn first-hand about business angel networks in the United States, will ensure that Tenmou’s current and prospective entrepreneurs receive the best experience possible. We, at Tenmou are committed to looking for new experiences to broaden our vision and tactics in helping our entrepreneurs.

Memac Ogilvy Study reveals Corporate Reputation Drives Sales BAHRAIN: Memac Ogilvy Public Relations revealed the results of a corporate reputation study it commissioned earlier this year which looks at how corporate reputation affects consumers in Bahrain. According to the study conducted with AMRB, one of the leading market research agencies in the MENA region, companies are risking as much as BD 3.6 billion between them by not investing in their reputations following the revelation that 88 per cent of respondents have based buying decisions purely on an organization’s reputation.

Moreover, it revealed that ‘ethical behavior’ is the key component of corporate reputation for the residents in the Kingdom, with 91 per cent of consumers influenced by a company’s behavior in making a purchase decision.

Social responsibility is another of the key building blocks of a strong reputation with over nearly two-thirds of respondents saying it has substantial influence on them when they come to spending their hard-earned cash.

Adding to these key drivers of corporate reputation, the research further explores other characteristics which include: brand reputation, environmental awareness, quality of products/ services, employment practices, customer relations, reliability, price and a company’s financial competitiveness.

The findings of the Memac Ogilvy Corporate Reputation study were unveiled at a highprofile panel discussion at the company’s offices and presented by a number of Memac Ogilvy senior management team.

MORPHO AND BAC SIGN MOU FOR AVIATION SECURITY COOPERATION BAHRAIN: Morpho (Safran) has signed a memorandum of

understanding (MoU) with the Bahrain Airport Company (BAC) for cooperation in the field of aviation security. The agreement was signed by the Chairman and CEO of Morpho, Jean-Paul Jainksy, and Waleed Fakhro, Manager – Aviation Marketing of BAC on Tuesday, June 18.

The MoU establishes the framework of a two-phase project involving Morpho’s participation in the 2014 Bahrain Air Show and the operational testing and evaluation of MorphoPASS by Bahrain Airport Company.

Under the terms of the agreement, Morpho will participate in the 2014 Bahrain Air Show during which the company will showcase a selection of advanced security solutions.

The second phase of the project involves the deployment of a six-month pilot program for the operational testing and evaluation of MorphoPASS, Morpho’s integrated airport checkpoint solution, at Bahrain International Airport. MorphoPASS is an “all in one” solution for secure passenger processing. It is designed to deliver enhanced security while improving efficiency and passenger facilitation.

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NEWS

Islamic Finance Lobby To Expand Beyond The Gulf

BAHRAIN: A Bahrain-based

association, which lobbies on behalf of Islamic finance says it plans to expand beyond the Gulf, so that it can shape rules and practices in new markets as they grow.

The General Council for Islamic Banks and Financial Institutions (CIBAFI), a non-profit organization headquartered in Manama, has traditionally focused on neighboring countries, which form a core market for the industry.

But Omar Hafiz, who took over last year as secretarygeneral of the body, said he was keen to enlarge its geographic scope while engaging national regulators more actively.

“We are trying to have a representative office in Tunisia, operating as a gateway to Africa, and also in Azerbaijan to reach central Asian countries,” he told Reuters.

Founded in 1999 by the Jeddah-based Islamic Development Bank, CIBAFI has 114 member institutions, including Egypt’s Faisal Islamic Bank, Kuwait Finance House and Bahrain-based Al Baraka Banking Group. Saudi-Arabia’s National Commercial Bank joined last year.

The Saudi-born Hafiz, 62, said that for its long-term health, the industry should focus as much on improving the regulatory environment as increasing its size.

Bahrain banks post strong rebound BAHRAIN: The combined net

profits of Bahrain’s banks nearly doubled to $1.1 billion in the first three months of this year, compared with $427 million in cumulative profits during the same period in 2012.

According to data compiled by the Central Bank of Bahrain (CBB), the rebound in profits was across all -sectors of the banking industry, i.e. conventional wholesale and retail banks, as well as Islamic wholesale and retail banks.

The CBB revealed that the rebound in profits is a reflection of the recovery in Bahrain’s banking

sector; despite a relatively weak global economic environment, banks have been able to capitalize on a strengthening domestic and regional environment.

The consolidated balance sheet of Bahrain’s banking system rose to $195.3 billion at March-end 2013, its highest level in nearly one year and up nearly 5 percent over the December 2012 figure of $186.3 billion.

Bahrain’s retail banking industry continued to post steady growth, both in its loan portfolio as well as assets, reflecting the recovery of the domestic economy.

Bahrain economic growth accelerates strongly in Q1

BAHRAIN: Bahrain’s

economic growth accelerated strongly in the first quarter of 2013, helped by a revival of oil output, official data showed on Sunday. Gross domestic product, adjusted for inflation, expanded 2.5 percent quarteron-quarter in January-March, compared to a downwardly revised 0.2 percent in the fourth quarter of 2012. On an annual basis, growth quickened to 4.2 percent in the first three months of 2013, the highest rate in a year, from a downwardly revised 2.5 percent in the previous quarter, the data from the Central Informatics Organization showed.

big -tionary Describing business terminology

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The country of 1.3 million people has based its economic strategy on becoming a regional financial hub as it lacks much of the petrodollar wealth of its Arab neighbors. But political unrest starting in 2011, in which the government has faced protests, has hit the economy hard and raised pressure on the government to boost spending.

LAYALI RAMADAN at Yateem Centre BAHRAIN: Yateem Centre, Bahrain’s oldest and

most treasured shopping centres, will be celebrating the Holy month of Ramadan with different programs, which will showcase the spirit, and rich culture of the region through its ‘Layali Ramadan’ campaign.

Layali Ramadan will be a month long campaign for friends and families which will feature a multitude of activities running in the evenings from 8 pm-12:30 am from the 10th of July 2013.

COMPOUND 1. Compute a charge, fee, or increment on an amount to which another charge, fee, or increment has already been added.

2. Settle a matter in exchange for money, such as in a composition.

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BIG Ramadan Ad FA.pdf

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NEWS

Tamkeen inks deal to boost Bahraini media talent BAHRAIN: Tamkeen, Bahrain’s

labor fund, has signed a two-year agreement with twofour54, the commercial arm of the Media Zone Authority Abu Dhabi, towards offering training in public relations and graphics to 100 Bahrainis.

The signing ceremony, which took place in the Ritz Carlton Hotel, was attended by Tamkeen’s chief executive, Mahmood

Hashem Al Kooheji, and twofour54’s CEO, Noura Al Kaabi.

Under the agreement, training courses in public relations & communications and graphic design, developed and executed by twofour54 tadreeb, the training academy of twofour54, will be rolled out over the next two years, with future plans to offer further advanced media courses.

Tech Focus for Garden Show BAHRAIN: Technological

advancements in the agriculture sector, including solar-powered green houses, will be highlighted at Bahrain’s largest and most colorful garden exhibition.

High-tech gadgets and innovative techniques will be at the forefront of the 10th Bahrain International Garden Show (BIGS) alongside dozens of prized products of at least 80 companies.

Preparations are underway to host the show at the Bahrain International Exhibition and Convention Centre, from February 26 until March 1 next year.

It will be held under the patronage of His Majesty King Hamad with support from his wife and Supreme Council for Women president Her Royal Highness Princess Sabeeka bint Ibrahim Al Khalifa.

The event will showcase new equipment and tools to improve productivity, reduce costs and enhance environmental sustainability, said BIGS general co-ordinator Shaikha Maram bint Isa Al Khalifa.

“This year we will be focusing on new technologies that are available now or which are just around the corner,” she said during a Press conference at the Kempinski Grand and Ixir Hotel Bahrain City Centre.

“Agriculture is a dynamic and growing field that has seen many technological developments in recent years, and to highlight this to the public, we will be showcasing many of the latest garden, landscaping and agricultural technologies that are literally transforming the industry.”

Valid ID A Must For Qatar Residents QATAR: Qatari residents will be fined up to QR10,000 ($2,746) if they are found without valid identification when questioned by authorities, an official said at a community interaction seminar in Doha as he outlined the various rules and regulations residents must adhere to.

During the session, Brig Nasser Mohamed Eisa AlSayed, director of Search and Follow-Up Department at the Traffic Department, said that the Ministry of Interior would

soon publish a guide on rights and obligations of expatriate workers, the Gulf Times newspaper reported.

Besides carrying valid ID at all times, Brig Al-Sayed said residents operating private vehicles as taxis were also committing a criminal offence and offenders could be fined or deported. Those who sell goods in public places or on the street without property paperwork could also be reprimanded, the report said.

Mindshare U.A.E. Named “Most Effective Agency Office” DUBAI: Mindshare, an agency dedicated to innovative brand development for its clients, was recognized at the Effie MENA Awards for outstanding achievement in agency effectiveness. The event, which first commenced in 2004, is respected as one of the region’s most celebrated awards shows and is dedicated to commending agencies for excellence in advertising and communications. This year, Mindshare U.A.E. was awarded the prestigious title “Most Effective Agency Office for Mena region” for creating high-impact marketing initiatives that produced impressive results.

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Batelco seals Bahrain air show ticket deal BAHRAIN: Bahrain’s leading

communications provider Batelco has signed an agreement with Bahrain CAA (Civil Aviation Affairs) for the exclusive selling rights of tickets for next year’s Bahrain International Airshow.

The public day tickets will be available at all Batelco Retail Shops for the biennial airshow, which is scheduled to take place at the Sakhir Airbase from January 16 to 18, 2014.

Batelco had recently announced that its chairman Shaikh Hamad bin Abdulla Al Khalifa and Farnborough International Ltd (FIL) chief executive, Shaun Ormrod had signed the sponsorship contract in the presence of Bahrain Minister of Transportation & the acting chief executive of the Economic Development Board and member of the Supreme Organizing Committee of BIAS 2014, Kamal bin Ahmed Mohammed, on the sidelines of the Paris Airshow 2013 in France.

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NEWS

UAE HNWIS MORE ACTIVE IN MANAGING THEIR FINANCES GLOBALLY

Rory Gilbert

UAE: High net worth

individuals (HNWIs) in the UAE believe that accumulation of their wealth has been a rapid process. The report highlights that a high tolerance for risk is a prerequisite for successful entrepreneurship. Wealthy entrepreneurs have a higher risk tolerance than those who have acquired their wealth

through inheritance, earnings or bonuses. But this appetite for risk must go hand in hand with an acceptance of volatility.

Entrepreneurs and business owners are of the view that their wealth has fluctuated a great deal over time and most of the wealth creation has been a rapid process.

Interestingly, HNWIs in the UAE, highest globally, are taking an increasingly active role in managing their finances, creating a major growth opportunity for stable funds and have maintained their confidence in financial products, compared to 54% in the Middle East. In the UAE, savings and investments is the most popular use of wealth with 76% of respondents citing this option as their first choice, compared to 9% opting for tangible assets.

Barclays recent report titled: Origins and Legacy: The Changing Order of Wealth Creation provides an in-depth

study into how wealth is now being made, spent and shared across the world. This 17th volume of Barclays Wealth Insights investigates how the global landscape of wealth is changing, and how wealthy individuals plan for their legacy and philanthropy.

Rory Gilbert, Managing Director and Head of Wealth and Investment Management, Barclays, Middle East and North Africa, said, “HNWIs in the UAE are most optimistic in the world about how quickly wealth can be created as compared to the rest of the world, this could be a reason why the respondents from the UAE are also playing the most active role in managing their own finances. Once wealth has been created, UAE respondents are most likely to save or invest their wealth for growth opportunities, to be used for their future generations as opposed to short-term tangible gratification for themselves.”

SAUDI EXTENDS EXPAT WORKER AMNESTY TO NOV 3

Saudi Arabia’s King Abdullah has extended an amnesty for foreign workers to obtain legal status in the country until the end of the Islamic year on November 3, from the previous deadline of July 3, the official Saudi Press Agency reported.

Earlier this year the kingdom began to crack down on the many foreign workers who have violated their visa terms with surprise inspections on streets and in company offices.

Tens of thousands of people were deported or decided to leave the country under this pressure, raising concern about possible damage to the economy if deportations continued.

JAPAN’S ORIX TO BUY $200M STAKE IN BAHRAIN’S MEDGULF

Shoexpress Opens Fourth Branch

BAHRAIN: Al Rashid Group,

A division of Landmark opened their 4th Shoexpress store in

big -tionary Describing business terminology

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Marina Mall.

The opening ceremony was conducted by the Indian Ambassador to Bahrain H.E. Dr. Mohan Kumar in the presence of Bahrain Territory Head Mr. Vikas Attri and Senior Management.

Shoexpress is a real value experience, with a wonderful assortment of footwear and accessories at truly

unbelievable prices.

The Shoexpress store design & concept is fresh, attractive and very efficient in its approach. It uses an open stock concept known as the “rack room”- system in which shoes are displayed neatly and clearly within each department, allowing customers to easily browse and find what they’re looking for.

Shoexpress also provides a huge collection of fun, fashionable and eye-catching accessories, including costume jewellery, handbags and purses, as well as socks and belts for the entire family.

PRODUCT A good, idea, method, information, object or service created as a result of a process and serves a need or satisfies a want. It has a combination of tangible and intangible attributes (benefits, features, functions, uses) that a seller offers a buyer for purchase. For example a seller of a toothbrush not only offers the physical product but also the idea that the consumer will be improving the health of their teeth.

Email your business news to big@maxmediaco.com

Japan’s Orix Corp said on Wednesday it has agreed to buy a 25.7 percent stake in Bahrain-based insurer Mediterranean and Gulf Insurance and Reinsurance Company (Medgulf) for a little over $200m.

It is the latest deal by a Japanese financial company seeking growth overseas amid weak prospects at home.

Orix expects to complete the deal by the end of June pending regulatory approval, it said in a statement. Orix will have two seats on Medgulf’s board and another on the board of a Medgulf subsidiary.

Medgulf is a holding company of insurance businesses in markets including Saudi Arabia, Lebanon and Jordan and provides a range of insurance products.

NEWS

GQ BAR TO OPEN AT JW MARRIOTT MARQUIS DUBAI

UAE: American publishing house Condé Nast has confirmed GQ Bar is to open at JW Marriott Marquis Dubai, the world’s tallest hotel, in October.

The third international outlet for the brand after Moscow and Istanbul, it follows the recent official launch of VOGUE Café at The Dubai Mall.

“It’s a very exciting time at Condé Nast International Restaurants,” said Stuart Nielsen,

director of the division.

“In less than a month, we have opened our first restaurant in the Middle East, VOGUE Café at The Dubai Mall, and now after securing a magnificent location, we’re able to share details of our second venture in the region.”

According to Rupprecht Queitsch, JW Marriott Marquis Dubai general manager, the GQ Bar will become another highlight in Dubai’s vibrant

lounge bar scene.

It will come to life in a vast 10,700 sq ft space designed for the tech savvy business customers looking for a leisurely experience.

The venue will be set across two floors and will offer connectivity, TVs and a digital area. Menus will feature contemporary cuisine created

by Condé Nast International Restaurants’ chef and deputy director, Gary Robinson.

No More Lost Baggage INTERNATIONAL: The days of lost luggage may soon be behind us. Airbus has unveiled a prototype for a new suitcase, Bag2Go, that is designed to eliminate a scenario every airline traveler fears: lost, misplaced or delayed bags.

Mashable reports that the prototype is equipped with a barcode and RFID chip that sync with airport luggage tracking systems and an iPhone app so that travelers can track the suitcase throughout the bag check process. The bag is also outfitted with sensors that allow the owner to track its exact location via GPS, if the other options fail.

Other useful features include a built-in scale in the handle so that travelers can avoid unnecessary bag check fees.

Airbus is still determining the best way to develop the product. Engadget reports Airbus is considering a model where customers can purchase the bag at a premium or rent it for long trips.

Mashable reports that the airline manufacturer hopes airports will carry the idea forward.

Fun City expands its presence in Bahrain BAHRAIN: Fun City, the

CADBURY ADAMS COMPANY TO SHUT LEBANON OPERATIONS LEBANON: High production costs and fierce competition has prompted Cadbury Adams Company to shut down its factory in Lebanon, sources said. The factory, which was located in Zouk Mikael and produced Chiclets, a brand of candy-coated chewing gum, has informed the Labor Ministry of its decision to halt production.

The company said that it

would exert its utmost efforts to ensure the rights of its employees; adding that it will not back down from its decision.

More than 100 employees will become jobless after its closure.

Caretaker Tourism Minister Fadi Abboud, who is a leading industrialist, told The Daily Star Cadbury had wanted to shut down its operations in Lebanon a long time ago.

region’s foremost entertainment center committed to providing wholesome family fun opens its doors to even more children in the Kingdom of Bahrain, with its second opening in less than two months. The formal inauguration of the new center located in Oasis Centre, Al Muharraq took place on June 1st and was inaugurated

by Mr. Vikas Attri, Territory Head -Bahrain & Mr. Silvio Liedtke, COO Fun City, in the presence of Al Rashid Group. The previously

opened Centre in Oasis Centre, Riffa and this latest one provides wholesome fun to its little visitors.

The Fun City attractions in Oasis Centre, Al Muharraq include exciting rides like the all-time favorite Bumper Cars, the Happy Swing, the Hello Kitty Fun House in addition to the specially designed zones - Play Zone & Fun n’ Learn. Last but not least, the centre is equipped with all the advanced video games, ticket games, and prize games for children.

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EDITORIAL

KGH Tower

Bahrain Bay’s new multi million dollar project unveiled.

The Nama International Real Estate (a fullyowned subsidiary of Kooheji Global Holding) recently announced the launch of a USD 300 million mixed-use project, known as the “KGH Tower” which will be situated in Bahrain Bay.

T

he announcement was made during the signing ceremony at the head office of Bahrain Bay Development Company between Nama International Real Estate and Bahrain Bay Development Official representatives were Mr. Tariq Al-Kooheji, Managing Director of Kooheji Global Holding and Mr. Abdulla Al-Doseri, Deputy Chief Executive Office of Bahrain Bay Development.

The project is expected to be completed by 2019 and will consist of two phases. The first phase will begin in 2013 and includes the completion of the 4-Star Hotel with around 175 keys, 120 luxury serviced Apartments, higher-end Commercial Office space and Retail Zone and Multi Story Car Park Space. Phase 2 will take place in mid 2016 and will comprise of a 5-Star Hotel, consisting of around 240 rooms.

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“Presently we are in the process of looking to partner up with top international hotel brands and operators. The screening process has been very thorough as to ensure that the project will be developed based on the highest international design standards. Catering to the growing needs in the hospitality and commercial sectors in the Kingdom of Bahrain,” stated Mr. Al-Kooheji.

Mr. Abdulla stated that their partnership with Nama International (part of Kooheji Global Holding), has been quite positive and he congratulated the team that completed the initial feasibilities and concepts for their new project. Mr. Abdulla strongly believes that the project will be among the landmark projects at Bahrain Bay. This project will offer high-end lifestyles to the public as well as creating numerous job opportunities for the people of Bahrain.

Mr. Tariq Al Kooheji, Managing Director of Kooheji Global Holding

Mr. Abdulla Al-Doseri, Deputy CEO of Bahrain Bay Development

BREAKDOWN OF NEWS AND NUMBERS FROM AROUND THE GLOBE

SNIPPETS Advertising Expenditure Forecasts released

by Zenith Optimedia, has stated that the advertising expenditure is expected to grow 5.5 per cent in 2013, across the Mena region.

2207

5.5 %

19% Aluminium Bahrain (Alba) recorded a year-on-year increase of 1.9 per cent in its sales figures for the first half of 2013 backed by higher production.

Bahrain has deported a total of 2,207 illegal workers during the past three months in a crackdown launched by the Nationality, Passport and Residence Affairs and the Labor Market Regulatory Authority.

$39Bn Contracts worth $39 billion have been awarded for projects in the construction and transport sectors in the GCC during the first six months of 2013, according to regional project tracking database MEED Projects.

11%

Bahrain’s state spending is expected to jump 11 percent this year, by more than originally planned, after its parliament approved 174.2 million dinars ($462 million) in additional expenditure, official data showed.

7193 tons 18.1% Gulf Petrochemical Industries Company (GPIC) has achieved a major milestone of exporting 7,193 tons of petrochemical products to the US, said a report.

Alpen Capital in its GCC Insurance Report states that the Insurance Industry in the Gulf Region is likely to expand at a compounded annual growth rate (CAGR) of 18.1 per cent by 2017 to hit $37.5 billion.

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TAKHZEEN

t

AKHZEEN IS THE FIRST SELFSTORAGE FACILITY OF ITS KIND IN BAHRAIN, AND IN THE MIDDLE EAST, AND SPECIALIZES IN PROVIDING PERSONAL AND BUSINESS STORAGE SOLUTIONS WITH AN EYE TO BECOMING THE LEADING SELFSTORAGE COMPANY IN THE REGION. 22

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NO MORE SPACE STRUGGLES!

I think our “ facility is big

enough to cater for Bahrain market at least for the coming five years.

”

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w

ith over 11 years of experience

in financial services and real estate, Takhzeen’s Managing Director, Murad Al Ramadan has a distinguished track record on numerous large-scale projects in the industry. He is also the man behind the inception of the self-storage industry in the Kingdom of Bahrain, starting with his own self-storage warehouse in 2008 on a total area of 250 m². Realizing the potential and his vision of self-storage, Takhzeen was born as a first of its kind self-storage facility in Bahrain and the Middle East. B.I.G spoke to him about the introduction of self-storage in Bahrain, their facility, services and their future plans.

Tell us about the idea behind establishing Takhzeen and a brief introduction about Self Storage?

Our initial concept was to offer a new product in the market, whether in Bahrain or in the GCC and the region. Self-storage is a totally new concept in this part of the world and a growing industry in Asia.

It is a very well established industry in the US, UK, and Australia, and a mature industry in Europe. Self-Storage is very popular in big cities around the world with high population density, where the population lives in small apartments and easily runs out of space. Therefore, the self storage industry emerged as a solution for providing domestic secure flexible storage space with flexible tenancy terms, which means that you can rent a store as small as 2 sqm and for as short as of a week, the idea further developed to offering other services such as wrapping, selling boxes, locks, insurance, and even pick up and removal. Self-storage also became popular for commercial use as well; however the ratio is 60:40 in favor if domestic use.

In our part of the world, the storage requirements are unlike the ones in America and Europe due to the different demographics, culture and lifestyle, and this was carefully taken into consideration when we designed our facility and in the unit mix. Our studies also concluded that we will have more commercial users than domestic users in a ratio of 70:30 in favor of commercial use, but we were surprised with the response from domestic users, which exceeded 30%.

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Today Takhzeen is one of the best stateof-the-art self-storage facilities worldwide and that we are proud of, and our aim is to expand Takhzeen in the region to become the first brand in self-storage industry in the Middle East.

How long did it take to build your first facility, and how much did you invest?

The construction started in mid 2010 and finished by December 2011, with a total investment of US$16 million. Takhzeen is the first facility of its kind and size in Bahrain and the Middle East.

When did you open the facility?

The facility was inaugurated officially in January 2012 under the patronage of the Minister of Commerce.

Tell us about the Facility, the unit types and services that Takhzeen offer?

Takhzeen Self Storage Facility is built on a land area of 20,000 sqm at Bahrain Investment Wharf in Hidd, and comprises of 2 buildings consisting of around 830 storage units providing a storage area of approximately 14,000 sqm. The building was entirely built using high tensile steel structure with flexible portioning system.

The facility currently provides a wide range of storage units in terms of area starting from 2.5 sqm to 30 sqm in Building 1 and units from 70 sqm to 220 sqm in Building 2 mainly to cater to the corporate and business storage requirements. The design of the building is very flexible and allows modifications easily, which can take place at anytime without disturbance.

Today Takhzeen is one of the best state-of“the-art self-storage facilities worldwide and

”

our aim is to expand Takhzeen in the region.

What about safety and accessibility to the storage units?

The facility is a gated compound with one controlled access barrier and a 24-hour security room. The entire facility is controlled through surveillance cameras 24/7 in addition to the individual customer pin access to the store. Additionally, all storage rooms have individual security alarms.

We are open from 8:00 am 6:00 pm from Saturday to Thursday and closed on Friday.

However, the store is accessible 24/7.

Did you take into consideration the climate conditions in Bahrain when you designed the units?

As you know, the weather in the Middle East and especially in the Gulf is very hot, humid and harsh in the Summer, therefore we had to find a feasible solution to control the heat inside the buildings. So we used proper insulation systems and we used the evaporative cooling system, which helps in reducing the temperature inside the building through air circulation, thereby creating a pleasant climate inside the facility. All storage units in building 1 are climate controlled through this system.

What is the main use your domestic/private customers and commercial customers are using the stores for?

Domestic customers are mainly storing household items, furniture, and other personal belongings, with some customers even storing vintage cars and boats. Commercial customers, on the other hand use our services mainly for storing documents, archives, printing materials, office furniture, equipment, and exhibition stands.

Our main commercial customers are government entities, and financial institutions, while the domestic customers are mixed between expatriates and locals.

Are you going to build any other facilities in Bahrain? And how do you see future competition?

I think our facility is big enough to cater for the Bahrain market at least for the coming five years. Currently, we have zero competition and I don’t see any new facilities coming up that can compete.

Takhzeen had some very interesting billboard

campaigns. Tell us about the marketing methods the company is using and what are the challenges?

The main marketing challenge we are facing is awareness, as I mentioned earlier, self storage is something new for locals but something very well known for European and American expatriates, therefore we need to do a lot of awareness and product education marketing. We used signboards, lampposts, on major highways in Bahrain, leaflets distributed frequently, our website www.takhzeen.net, yellow pages, online marketing campaigns, and finally, we launched a radio campaign on Bahrain’s English FM radio station. We also sponsored some charity activities and school events.

How do you see the future for self-storage operations in Bahrain/Middle East? What are your future plans?

In the rapidly developing countries and cities of the Gulf region, we see a big potential in the future. We have plans to expand Takhzeen by opening new facilities in the GCC countries and the Middle East.

Our immediate target city for our next facility is Dubai.

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TO A LAVISH IFTAR 8 IFTAR TENTS YOU MUST TRY THIS RAMADAN IN BAHRAIN

B

e sure not to miss out on any of these wonderful iftars or ghabas brought to you by Bahrain’s 5 star and 4 star establishments.

Not only do they offer a variety of meals but top-notch entertainment as well. Participate in family activities during the Middle Eastern tradition of iftar, the sunset meal for those who have been fasting throughout the daylight hours, or ghabga, the later meal that’s become a major social occasion. So whether you want things to do, a spectacular banquet or a budget feast, we present you with our top selections of tents and restaurants.

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DIPLOMAT RADISSON BLU HOTEL, RESIDENCE & SPA The Diplomat Radisson Blu has once again out done itself. It is the only one with a rooftop venue on the island, Al Fanar.

Reward your soul with delicious Arabic Iftar dishes, fresh dates, refreshing juices and so much more. We recommend you extend your night with the Ghabga served at the poolside terrace. The dazzling live Oud performance, robust set menus, and aromatic shishas, help create the perfect Arabian atmosphere. So indulge yourself to this one of a kind Iftar experience, where you have the view of Manama’s charming skyline and city lights for a truly magical experience.

Iftar Price: Adults BD 15.000 Children (6-12) BD 12.500 Children (Under 6 years) Free More Info: 39 945 208

AL AREEN PALACE & SPA The close proximity of the desert to Al Areen gives it a very traditional Ramadan atmosphere.

Iftar will be served at the stunning Rimal restaurant.

The panoramic view is spectacular especially at night. With a lavish buffet, ouzi station, Arabic sweets and Ramadan juices.

Visit the Ramadan tents where you’ll find a la carte offerings including live cooking stations for tikka, barbecue, breads and more plus Bahraini dishes and shisha.

Iftar Price: BD 12++ More Info: 17 84 50 00

GULF HOTEL BAHRAIN The Gulf Hotel Bahrain invites you to experience their popular Ramadan tent, Khaimat Al Khaleej. The tent will be open every night during Ramadan, and guests may indulge in a delicious buffet, including a wide variety of traditional Bahraini and Arabic specialties, against a background of traditional Arabic music, with a live Oud and Tabla player performing nightly. In addition, the Gulf Hotel also offers a delicious Iftar buffet made up of the freshest local ingredients and traditional Arabic specialties at Al Waha and Takht Jamsheed.

Iftar Price: Weekdays BD 14++ Weekends BD 16++ More Info: 17 17 30 00

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SOFITEL BAHRAIN ZALLAQ THALASSA SEA & SPA Enjoy Sofitel’s Iftar at Saraya restaurant with a lavish buffet of Arabic food and Ramadan delicacies from across the region such as tabouleh, hammour machbous, lamb tangine and lamb ouzi during weekends. Don’t leave just yet, after Iftar, enjoy Ramadan under the stars with the Ghabga. The uniquely decorated Layali Al Zallaq tent

on the Saraya terrace. There’s a range of shisha flavors, live Arabic music and lots of traditional games.

Iftar Price: (Weekdays) BD 17++ (Weekends) BD 19++ More Info: 17 63 63 63

MOVENPICK HOTEL BAHRAIN Whether you want to break your fast or join in the Iftar tradition, you won’t be disappointed at the Mövenpick. The Iftar selection available in Silk’s restaurant features seasonal favorites such as madrouba and quzi, thareed and harees. You can also enjoy your

favourite shisha at the poolside Flamingo terrace, overlooking the sprawling lagoon after opening your fast.

Iftar Price: BD 12.500++, More Info: 17 46 00 00 JULY / AUGUST 2013

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ELITE RESORT & SPA Al Noor tent at Elite Resort & Spa is the largest of its kind in Bahrain, comfortably seating up to 600. The interior is designed to resemble an Arabian Nights fairy tale, set against the backdrop of the sun setting over Muharraq Bay. Oud music sets the mood and a multi-cuisine selection of salads, large spread of Lebanese mezze with a host of authentic Bahraini dishes. Plus a live grill and shawarma station and a great selection of desserts.

Iftar Price:(Adults) BD 6.900++ (Children) BD 2.900++ More Info: 17 31 33 33

RITZ-CARLTON BAHRAIN HOTEL & SPA Celebrate Ramadan with live cooking stations where you can savor freshlybaked Arabic breads, mixed grills, roasted whole lamb and sumptuous buffets with sweets and Arabic desserts. A four-piece band with Arabic singer will also provide live Ghabga entertainment daily.

Iftar Price: Weekdays - BD 19.000++; Weekends: 21.000++ More Info: 17 58 64 99

GOLDEN TULIP BAHRAIN Indulge in Arabic opulence at the Golden Tulip’s Ramadan tent. The Al Wasmeyyah restaurant offers a delectable fare for Iftar.

Live entertainment, games and raffle draws make sure you have a great time with your friends and family. Visit their Ghabga in the Afandi tent where you’ll find an a la carte menu, smoking and non-smoking sections.

Iftar Price: BD 8.500++ More Info: 17 53 50 00

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CROWNE PLAZA BAHRAIN

SHERATON BAHRAIN HOTEL

Celebrate the spirit of giving this Ramadan at the Crowne Plaza Bahrain. The holy month of Ramadan brings an excellent time for people to share traditional Ramadan generosity. Enjoy their Iftar buffet banquet with a selection of traditional Arabic specialties served daily at The Spices restaurant. To enhance the Ramadan spirit Crowne Plaza Bahrain’s Iftar donates 500fils to charity for every diner.

The Sheraton Bahrain Hotel opens the doors of the Awali Ballroom for an Iftar feast. It features live cooking stations dishing out the finest in Arabic and international cuisine. Enjoy the Iftar buffet in a unique traditional ambience created at the hotel. The highlights of the buffet include the delicious traditional sweets such as the Kunafa and Umm Ali. Iftar Price: Adults BD 14.900 (Weekdays); BD 15.900 (Weekends) Children (6 - 12 years) BD 8.500 Children (Under 6 years) Free.

More Info: 17 53 35 33 ext 259

Iftar Price: (Adults) BD 11.500++ (Children 4-12) BD 6.500++ More Info: 17 53 11 22

a

a

KEMPINSKI GRAND & IXIR HOTEL

INTER CONTINENTAL REGENCY

The Kempinski Grand & Ixir is embracing the Holy month of Ramadan this year with an elaborate Iftar menu that will be sure to enthrall your taste buds! It features an extensive array of classic Arabic dishes from across the Middle East, in addition to the traditional Arabic musicians’ performing the enchanting sounds of the Orient.

Dine on wonderful Arabic cuisine, and sip on delicious traditional juices all the while enjoying their selection of shishas in the ornate Ramadan tent.

The Al Thurayya Ramadan tent is set to exceed everyone’s expectations with a fresh new design following refurbishment featuring traditional majlis sections and low-seating areas combined with traditional Egyptian folklore dances, including the colourful El-Tanoura dance. Expect a spectacular buffet coupled with traditional Ramadan juices and, at Ghabga, you’ll experience additional Egyptian entertainment too.

Iftar Price: BD 17++ More Info: 17 17 10 00

Iftar Price: BD 14++ More Info: 17 22 77 77

a

NOVOTEL AL DANA RESORT

a

THE K HOTEL

Take refuge in the cushy environment of this resort hotel during Ramadan and experience an executive-style luxury coupled with traditional Arabic festivities.

Refresh yourself with the splendid Iftar and Ghabga buffets served within the ballroom and La Perle restaurant, which will capture the Ramadan spirit throughout the month.

The K Hotel has come up with a variety of more than 100 selected dishes to help celebrate Ramadan at its Iftar in Klouds and an a la carte Ghabga in Kenza restaurant.

The traditional Arabic buffet in Klouds features authentic dried fruits and nuts, a full range of Ramadan starters and main courses including Bahraini ouzi as well as live cooking stations and an array of international dishes from almost every corner of the globe.

Iftar Price: BD 9++ More Info: 17 21 02 10

Iftar Price: BD 8++ More Info: 17 36 00 00

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Bahrain

Leads MENA in Economic

Freedom Dr.Sankara Muthu Kumar Sadayan* & Mr. Gabriel Vijay Paul Hegde

B

ahrain has been consistent in showcasing its economic development over the past decade due to its free economic policies. Economic Vision 2030 is a clear roadmap for improving the prosperity of the society at large with ‘Bahrainization’ as its ultimate goal. In the recent ‘Index of Economic Freedom 2013’ by Wall Street Journal and The Heritage Foundation, Bahrain has ranked 1st among the Middle East and North Africa (MENA) countries and has maintained its 12th position in World ranking.

ECONOMIC FREEDOM

Economic freedom is the fundamental right of every human to control his or her own labor and property. In an economically free society, individuals are free to work, produce, consume, and invest in any way they please, with that freedom both protected by the state and unconstrained by the state. In economically free societies, governments allow labor, capital and goods to move freely, and refrain from coercion or constraint of liberty beyond the extent necessary to protect and maintain liberty itself.

ECONOMIC FREEDOM MEASUREMENT

The economic freedom is measured with the help of Index of Economic Freedom which has four dimensions. Each dimension has a set of economic freedom variables. The following diagram shows how the economic freedom is measured; Each of the freedoms within these four broad categories is individually scored on a scale of 0 to 100. A country’s overall economic freedom score is a simple average of its scores on the 10 individual freedoms.

Source: Heritage Foundation & Wall Street Journal 2013 Index of Economic Freedom

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Picture credit: www.bahrainedb.com

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Economic Freedom 2013: World & Regional Ranking Country

World Rank

Bahrain Qatar UAE Jordan Oman Israel Kuwait 66 Saudi Arabia Morocco Lebanon Tunisia Yemen Egypt Algeria Iran

MENA Region Rank

Economic Freedom Score

1 2 3 4 5 6

75.5 71.3 71.1 70.4 68.1 66.9

12 27 28 33 45 51 7 82 90 91 107 113 125 145 168

63.1 8 9 10 11 12 13 14 15

60.6 59.6 59.5 57 55.9 54.8 49.6 43.2

Iraq, Syria and Libya are excluded for lack of information Source: Compiled from data available at Heritage Foundation & Wall Street Journal 2013 Index of Economic Freedom.

From the above table, one could infer that Bahrain ranks first in MENA region with the economic freedom score of 75.5 in 2013. Qatar ranked second with the score of 71.3, which clearly indicates the significant gap between Bahrain and Qatar.

However, UAE is pushed to third rank with a small difference of 0.2. Saudi Arabia is ranked 8th with the economic freedom

score of 60.6 and Iran is ranked 15th with a score of 43.2.

Bahrain is able to maintain 12th rank among 177 countries that are ranked for 2013. The second best in MENA ranking Qatar’s position is 27th in the world ranking. Oman and Saudi Arabia are ranked 45 and 82 respectively in the world ranking.

Iran is ranked 168 of 177 countries.

Economic Freedom Variables:

1 Property Rights

The property rights component is an assessment of the ability of individuals to accumulate private property, secured by clear laws that are fully enforced by the state. It measures the degree to which a country’s laws protect private property rights and the degree to which its government enforces those laws.

Bahrain is ranked 4th with the score of 55, whereas Qatar is ranked 1st with a score of 70.

2 Freedom from Corruption

Corruption erodes economic freedom by introducing insecurity and uncertainty into economic relationships. The higher the level of corruption, the lower is the level of overall economic freedom and the lower a country’s score. Bahrain is ranked 4th (Score 51) after Qatar (Score 72), UAE (Score 68) and Israel (Score 58).

3 Fiscal freedom

Fiscal freedom is a measure of the tax burden imposed by government. Bahrain ranks first in fiscal freedom with the score of 99.9, followed

by UAE and Qatar. Though the scores of UAE and Qatar are also 99.9, they are shown in second and third position for the ‘numerical round off’ reason.

4 Government spending

This component considers the level of government expenditures as a percentage of GDP. Excessive government spending that causes chronic budget deficits and the accumulation of sovereign debt is one of the most serious drags on economic dynamism.

In government spending, Bahrain is ranked 6th with a score of 72.4, where UAE is ranked first with 85.1 score. This is one of the two variables, where the country’s performance with regard to economic freedom is to be improved. The other variable is monetary freedom where the country is ranked 10th.

5 Business freedom

Business freedom is a quantitative measure of the ability to start, operate, and close a business that represents the overall burden of regulation as well as the efficiency of government in the regulatory process.

Bahrain is ranked 3rd in business freedom (Score 75.8) next to Tunisia and Morocco with scores of 82.8 and 76.4 respectively.

6 Labor freedom

The labor freedom component is a quantitative measure that looks into various aspects of the legal and regulatory framework of a country’s labor market. The country is considered to be the most labor freedom country among the MENA region countries with the score of 90.4, which is far ahead of Oman (Score 80.9), the next best.

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7 Monetary freedom

10 Financial freedom

8 Trade freedom

CONCLUSION

Monetary freedom combines a measure of price stability with an assessment of price controls. Both inflation and price controls distort market activity. Bahrain is ranked 10th among the 15 countries in the region with the score of 72.5. It clearly indicates that inflation and prices must be effectively kept in control without much interference of the government.

Trade freedom is a composite measure of the absence of tariff and non-tariff barriers that affect imports and exports of goods and services. Bahrain is second best country where there are no restrictions with regard to exports and imports. The country has a score of 82.8, whereas the first tariff-free country in MENA region is Israel with the score of 83.

9 Investment freedom

In an economically free country, there would be no constraints on the flow of investment capital. Individuals and firms would be allowed to move their resources into and out of specific activities, both internally and across the country’s borders, without restriction. In this variable also Israel ranks first with the score of 80, whereas Bahrain ranked second with the score of 75.

Financial freedom is a measure of banking efficiency as well as a measure of independence from government control and interference in the financial sector. Bahrain is ranked first since its score is 80, which is far ahead of the second best country Israel (Score 70).

The index of freedom index for 2013 has depicted many interesting information in MENA region. Qatar, which is the only country with double digit GDP growth rate during 2013 (18.8%), has ranked first in only two of the ten economic freedom variables, i.e. in property rights and freedom from corruption. Qatar is also one among the three countries with negative FDI inflow (-86.8 Million) during 2013.

However, Bahrain with the GDP growth rate of 1.8% has ranked first in three of the ten economic freedom variables, i.e. in fiscal freedom, labor freedom and financial freedom. Iran, second largest in population in MENA region has been ranked last in five of ten economic freedom variables. The variables that need improvement in Iran are Property Rights, Monetary Freedom,

Trade Freedom, Investment Freedom and Financial Freedom. Morocco is one among the two countries with the less than one percent inflation rate during 2013, however it has never achieved first rank in any of the economic freedom variables and only in Business Freedom, Monetary Freedom, Financial Freedom and Investment Freedom, it has achieved ranks within top-five. Though, economic freedom alone cannot be used for measuring the economic growth of the country, it is important in the current era of globalization. Countries across globe have to be interdependent, and thus economic freedom is one measurement, which depicts the economic soundness of a country. In this regard, Bahrain has to be appreciated for its consistent performance in the economic freedom achievements in the last few years.

Dr.Sankara

Mr. Gabriel

Dr.Sankara Muthu Kumar Sadayan is a Senior Lecturer, Commercial Studies Division, Bahrain Training Institute, Isa Town, Kingdom of Bahrain, Mobile: +973 36615395, Email: shankardsge@gmail.com and Mr. Gabriel Vijay Paul Hegde is the Head, Commercial Studies Division, Bahrain Training Institute, Isa Town, Kingdom of Bahrain, Mobile: +973 36403272, Email: hgvp@rediffmail.com

Source: Compiled from data available at Heritage Foundation & Wall Street Journal 2013 Index of Economic Freedom.

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JULY / AUGUST 2013

MAKE ME ALA AL ANOOD AL KH HALIFFA TALKS ABOUT HER FIRST FI ENTREPRENEURI TREPRENEURIIAL EXPERIENCE TR XP CEE

GLOSS SALON & SPA JULY / AUGUST 2013

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ENTREPRENEUR

GLOSS SALON

is one of the first boutique salons of its kind in the Kingdom of Bahrain. And for Alanood al Khalifa, it is just the beginning. She aims to create a unique identity for the salon not just by its high quality products and services, but also by going one step further to raise awareness of issues affecting women in the society. We speak to her to find out more.

Tell us about the salon?

Gloss Salon & Spa is located in the Marriot Executive Apartments in Juffair. The salon first opened in 2009 and we offer a wide range of services that include massage, facial, hair treatment, hairstyle, haircut, hair color, blow-dry, manicure, pedicure, shellac manicure, waxing, threading, eyelash extensions, and other hair and body treatments. The products available at the salon are from L’Oreal, Dermalogica, Essie, CND, and Lycon Wax.

How has the start-up journey been so far?

It was my first business venture and there were minor challenges initially. However, I was lucky because Marriot helped me a lot. They gave me guidance at every step of the way. When the salon first opened, choosing the products was difficult because most of the products weren’t available in Bahrain. Ordering the products lead to delays. It also took some time to find the right staff. We also tested the market, showcasing different treatments and various hairstyles. Eventually, we adapted and continue to improve.

What sets Gloss Salon & Spa apart from the other salons?

We consider Gloss Salon & Spa to be a boutique salon. Customer satisfaction is most important.

We try to make the salon as welcoming as possible and all of our attention is directed to addressing the needs of our clients.

What are the background experiences that prepared you to launch the salon?

I have a Bachelor’s Degree in Communications and a Masters in Business Administration. As a woman who likes to go to the salon, I find this project to be very inspiring. I only had experience in salon services as a client, but I also knew what’s important from the management side. These days, I sit with my staff sometimes and explain to them hair trends that my clients like. I constantly search for inspiration at fashion shows and awards ceremonies.

What has been the biggest hurdle so far?

Finding the right people was a challenge in the beginning. Hiring professional and welcoming staff and creating harmony within the team is extremely important. I am really proud of the team I built and I see it as the anchor of Gloss Salon’s success.

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How do you keep up with the constant changing trends?

Training according to client preferences is key. The staff loves and are passionate about their jobs, so they notice trends and learn from that as well. The staff and I watch fashion shows and awards ceremonies to get inspiration.

What advice do you have for those who want to get in this field?

It is a challenging and highly competitive business and therefore you have to be unique and creative in what you do.

Professional and friendly staff is essential. Also try to ensure consistency in the salon services by continuously training the staff and evaluating them. I think people should also be open to change, as long as it’s for the better.

What are your future plans?

“It is a challenging and highly competitive business and therefore you have to be unique and creative in what you do.”

I am planning to open another branch. I am also planning to create exclusive Gloss Salon & Spa products. I also enjoy giving back to the community through supporting charities and initiatives as well as planning our own events like we did with the breast cancer event at the Salon last year.

What do you like most about your job?

I love the flexibility. I love that even though it’s a boutique salon, we have limitless opportunities to go beyond and develop. Last year I planned an event for breast cancer and it was a huge success.

Do your staff undergo any particular training?

It is a continuous process. The stylists are sent abroad to undergo training courses. We’ve recently sent them to Germany and France to learn about hair color and runway hair trends. We look at what interests the client and train accordingly. There is an eyebrow shape course in London that I am planning to send one of my staff to attend.

JULY / AUGUST 2013

39

MOTHER, BANKER, TEACHER,

MOSAIC ARTIST Faiza Saeed Talks about Growing A Generation of Mosaic Artists 40

JULY / AUGUST 2013

ENTREPRENEUR

F

aiza Saeed has been known as mentor to many in the banking industry, but recently she added a distinct feather to her cap - that of a mosaic artist and teacher.

She introduced Faiza Saeed Mosaic to Bahrain and has held many exhibitions and workshops to showcase the art form. We find out more.

What is the Farrell’s Confectionary known for?

Tell us about Faiza Saeed Mosaics.

The vision of Faiza Saeed Mosaic is to create and raise generations of mosaic artists in Bahrain, who will together combine and share their knowledge to spread the art across the country in their own expressive ways. Through showcasing products, conducting workshops and holding seminars, we aim to inspire those with hidden artistic talents, and even those simply interested in art, to go ahead and experiment with all forms, and mosaic can be their first step toward achieving their dreams.

What inspired you to get into this unique art form?

Mosaic is beautiful and timeless, an art form that can be learnt and mastered at any age. I grew up with a passion for art, inspired by my brother Abdulhameed Saeed’s work as I was introduced to the different forms of expression in art. I was first impressed by mosaic when I visited museums in Britain, Italy, and Spain, and the outstanding works left a lasting impression on me, inspiring me to express my own thoughts and visions in the same form.

How has the response been so far?

The response was initially measured but quickly picked up, as a lot of people were interested but afraid of failing at the art and thought it wouldn’t be worth their while. Soon, they began to cultivate their courage in finding their own artistic selves within them, most of whom are now proud creators of countless beautiful pieces. Those uninterested in creating still expressed their admiration and appreciation for the art by taking home many pieces of furniture, portraits, wall-hangings, and customized items to gift to their loved ones or to showcase proudly in their homes.

Where do you source your raw materials from?

I import my materials from the UK and Italy, and I carry some back home with me from my travels. As for the tools, I order them online from professional art supply stores that ship directly to Bahrain.

What is the biggest challenge you have faced so far?

It has been the lack of resources and the specific art supplies in Bahrain needed to continuously create pieces of mosaic – I’ve had to look for these abroad. Another challenge was and still is the difficulty in creating a sense of appreciation for all forms of art in people, and having them understand the pieces and the hard work that goes behind them.

Which is your favorite piece among all your creations?

Each and every piece has its own value of thought, creativity, time, and money invested into it, making each of them special in every sense of the word. However, if I’d have to choose, the pieces I’m most satisfied with are my first Blue Peacock piece, Circles of Love, and Eight Eastern Jars.

Apart from just selling your designs, you also conduct classes. How did that happen and how is it going?

After experiencing it myself, I wanted others to feel the therapeutic beauty of mosaic too. My workshops introduce mosaic as a simple art of expression, an effective method of meditation, able to be learnt at any age. So far, I’ve had a wonderful range of people of all nationalities and of all ages and professions looking to master the art. The most interesting feedback I’ve received was from those students of mine that are middle-aged, admitting that working on a mosaic piece gives them the opportunity to stay with themselves in some peace and quiet. Young men, some of interior design backgrounds, come to the workshops to learn how to involve mosaic in their work as well. I run at least one beginner’s workshop every month, and will soon begin to conduct intermediate and advanced classes for those who have already picked up the basic skills.

You are a full time employee at one of the leading banks in the Kingdom, and a full time mother as well.

How do you find the time for more?

Being an executive at a leading bank in Bahrain takes up most of my time on weekdays, and now that my children are all young adults I get to spend quality time with them from time to time. In any case, time should never be an obstacle when it comes to doing what you love. I utilize as much of my weekday evenings, weekends, and holidays as I can to spend in my studio working on my pieces and teaching at my workshops.

Any advice for young entrepreneurs?

I’ll share the same advice I gave to my daughter, who became an entrepreneur at a young age; be a free thinker.

You are an entrepreneur therefore you are not mediocre, you are not afraid to take risks therefore make mistakes and learn from them, and give yourself no boundaries. Become the master of your field by reading and researching and collecting everything you need to know, and use your strong knowledge in making fearless decisions.

What next?

Through Faiza Saeed Mosaic, I will continue to teach the art and hopefully grow more generations of mosaic artists in Bahrain to help achieve my vision of beautifying Bahrain’s ancient and modern architecture alike with mosaic installations, telling the tales of our country’s deep history and heritage through art.

JULY / AUGUST 2013

41

CREAMY LOBSTER & TEMPURA FILO Amer Zeitoun talks about Maki, His Quest For Fine Dining & Japanese Cuisine 42

JULY / AUGUST 2013

ENTREPRENEUR

J

apanese food is a favorite among the Kingdom’s food connoisseurs, and Maki has become one of the hotspots for fine dining and the best of Japanese food. We speak to the owner, Amer Zeitoun, to find out more.

Why food industry?

And why Japanese cuisine in particular? .

Tell us a little about yourself.

Food business seems easy and simple, yet in reality it is very complicated, sensitive and requires a lot of dedication, attention to details and personal involvement in order to achieve continuous success.

One of the biggest challenges in this business is the establishment of harmony amongst all staff members (kitchen and service staff) and succeed in making all staff members work as one team. Another challenge is to maintain and elevate food quality as time progresses.

I am a “foodie”, a martial artist, a father of two wonderful boys, and an American University of Beirut graduate with an engineering diploma, and a Bachelor of Science degree from the faculty of Agriculture & Food Science.

What inspired you to launch Maki?

Maki was the brainchild of my brother Oliver. We joined efforts together in 2002 & opened the first Maki outlet in Kuwait. The inspiration behind Maki was my brother’s passion for food in general, and Japanese cuisine in particular.

We wanted to bring an unprecedented concept to Kuwait and the Middle East.

The start-up journey was very difficult as we both delved into a domain that was competitive and that was new to us. Nevertheless we succeeded in opening a small 35-seat venue in old Slamiya, Kuwait, which soon became the talk-ofthe-town destination spot for Japanese fusion “lovers”.

My brother Oliver had a great passion for Japanese cuisine and fine dining in general. I had a previous experience in F&B business, and a good general background in food science & nutrition, and most importantly I was able to dedicate plenty of time to the newly conceived concept then.

Can you share with our readers some of the biggest challenges in running a food business?

How has the response been so far? What are the most popular dishes?

Maki claimed a unique, leading innovative position in the Middle East since we founded the concept in 2002 , which was very well appreciated by gourmands across the region. We have a lot of popular dishes as we continuously create new and exciting items. Some of these popular dishes are: FusionTemaki™, Tara II Maki™, Oliver Salad™, Crispy Salad™, Akami Carpaccio™, Nano Maki™, OliverShiromi Sushi™, Creamy Lobster™, and Tempura Filo™.

What can a customer expect when they come to Maki?

Maki guests always feel welcome the moment they enter Maki. Our hospitable staff assures that guests feel at home, or that they have just entered a friend’s home.

An unequaled fine-dining experience is to be expected by all guests, in addition to plenty of exclusive, signature dishes, which render the “Maki experience” uniquely enjoyable.

What about your staff, especially the chefs. Tell us about their training.

Service staff are well trained on fine dining service principles and are holders of hospitality degrees. Chefs come from high caliber culinary schools and receive intensive training on Maki signature dishes which could take up to six months before they start their actual work in dish preparation.

Any plans in the offing to launch something else? What next?

We already launched Zeebrgr, a contemporary cuisine concept centered on gourmet, high-end burgers, steaks and appetizers, and we have just recently launched the soft opening of Oliversan, a contemporary Asian cuisine venue. Both concepts were initiated in Kuwait.

Any advice to entrepreneurs who want to give food industry a try?

Beware of the common myth that any food business will automatically be successful as statistics show that for every 10 new restaurants that open, only one is successful. This is a business that requires innovation, creativity, and a deep understanding of the market.

Do you have a favorite cuisine apart from Japanese food?

Aside from Japanese cuisine, I like fine dining in general and Indian cuisine in particular.

JULY / AUGUST 2013

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From Left to Right: Ibrahim, Mohammed & Zakaria

A TECHNOLOGY FOR THE FUTURE

‘exa.io’

No More Wasting Time on Rendering 44

JULY / AUGUST 2013

ENTREPRENEUR

O

ne of the most time consuming tasks for architectural and design students face while working on a project is its rendering. With ‘exa.io’, a group of Bahraini youngsters: Mohammed Shaikhaldeen, Zakaria Ben Hamouche, Ibrahim Mokdad and Ahmed Yosri, aim to change the way rendering works.

They can now speed up rendering by approximately 112.7 times, compared to previous methods.

Co-founder Ibrahim Mokdad explains how it’s done.

What is ‘exa.io’?

In simple terms, it is a cloud rendering service for animation studios, 3D artists and architects.

It enables accessibility to tremendous computing power instantly and on demand. Users can simply upload their project, and get it rendered at an average of 112.7x faster and at a fraction of the cost.

Rendering is the process of computing raw data into 3D models composing photo-realistic 3D scenes and 3D animations.

It usually takes the biggest time-share on any given project; it can take hours and days to finish.

As a matter of fact, rendering speed is a real bottleneck to the industry as a whole, regardless of the company size. It also requires expensive hardware, software licenses, plus high operating and maintenance costs. For example, Madagascar 3 needed 65 million –compute- hours, across 1200 servers (19,200 processors) to be rendered across 3 rendering facilities.

With ‘exa.io’, jobs that used to take days to complete are finished in matter of hours or even minutes. The concept is to help 3D artists boost their productivity and creativity.

Furthermore, it relieves them from buying expensive machines and software licenses.

Tell us about your team.

We are a group of four 25-26 year old graduates from the University of Bahrain, with a technical background. Three of us, Mohammed Shaikhaldeen, a BSc Computer Engineering and Microsoft Certified Technology Specialist (MCITP), Zakaria Ben Hamouche, a BSc in Computer Science and MSc in Software Engineering, EPITA (France) and myself, BSc in Computer Science and MSc in Software Engineering, Staffordshire University are fully dedicated to the business. The fourth member and co- founder, Ahmed Yosri is partially dedicated to the enterprise, but is a mechanical engineering graduate with a computing background.

How has the the startup journey been?

We had tried several attempts while in college but due to the lack of business knowledge, we did not succeed.

The concept behind ‘exa.io’ was born in University of Bahrain when Mohamed implemented it for his graduation project entitled ‘A Supercomputer’. The journey was accelerated by a program called SeedStartup (part of the global startup accelerator network called TechStars) in Sept 2011, in which they invested and mentored startups to be able to stand in the real world. The program was held over a three month period in Dubai. After the program, we moved back to Bahrain and here we are now.

Who are the ideal users for ‘exa.io’?

‘exa.io’ is B2B and B2C; B2B targets include big animation studios, multimedia institutions, universities, advertising agencies and engineering houses. The B2C includes smaller animation studios, freelance 3D artists, designers, multimedia instructors and students.

What has been the most challenging experience so far?

Being of a technical background, it was very difficult to communicate the idea, especially to investors and many of the decision makers. A technical person talking business, I guess, was the most challenging experience so far.

For a field like technology, since the market is wider, the competition too tends to be intense. How do you handle it?

That’s the beauty of technology; it never dies; there is always something new appearing or an old thing enhanced; so if a tech business is not on the cutting edge, it will be out of the market in no time. Creativity and insights is key to staying abreast of the competition. There are always different ways to do things especially in technology; some are more efficient than others. So one just has to keep an open eye and keep innovating.

In ‘exa.io’ we only talk speed and performance and that is what we believe in. We are always thriving to deliver faster and higher performance; now we are the fastest online render farm, that offers rendering as a service. And we are planning to keep it that way. We are constantly enhancing the value we deliver to our customers. On the other hand, we are proud to be the first company to offer this service in the MENA region.

We heard you have won a regional competition.

Tell us more.

You heard right! We won the Intel Business Challenge Middle East and North Africa 2013 and we are now participating in the prestigious Intel Global Challenge. The Intel Business Challenge MENA is the gateway to Intel Global Challenge, a joint project of Intel® Corporation and the Lester Center for Entrepreneurship at UC Berkeley organized since 2005. It brings together the best engineers and scientists from around the world to present their plans to make the world a better place through their innovations and entrepreneurial skills.

In 2012, we were one of the winners of the Intel challenge GCC and we were honored in Dubai. This year, we participated in the Intel Challenge MENA. In this year’s challenge, more than 2500 applicants from 14 different countries participated. Only 25 teams were chosen to compete in the finals in Abu Dhabi, UAE. We were ranked first. With this victory, we will be representing Bahrain and the MENA region, along with two teams from Egypt and a team from UAE in the finals which be held at Silicon Valley in the USA.

Tell us about your marketing strategy, for the local as well as the regional and international market

We are actually using a combination of both pull and push strategies. Most of the marketing strategies we tend to use are intended for both the local and international markets such as SEO optimization, inbound marketing and social network activities.

When we first started, we used a landing page to find who are interested in the service and we got quite a number, both local and international. We then enrolled those, who we thought would influence others, in the private beta to show them that we highly appreciate their opinions. We are also utilizing drip marketing with users who we will enroll at a later stage. The key is to keep them interested in the service and to motivate them to use it.

We have also participated in tradeshows. Even though it was mainly directed towards local markets, we actually got other regional exposure as well. A recent one we participated in is Entrelab held at Seef Mall.

We also utilize onlinecommunities, where 3D artists are mostly active. Since we provide what they are looking for, we propose the solution to them and allow them to try out the system.

Any advice for young entrepreneurs?

We’ve learnt quite a few lessons.

One of the things is to constantly keep learning and enhancing your idea and implementation.

If there is anything you do not know, ask around and learn it.

Learn whatever your business wants you to learn. Perseverance is also key, we do not believe in overnight successes.

What plans for the future?

In the near future, we are planning to open our service to the public. As for the long-term, we are planning to hit other industries using our platform of supercomputers.

JULY / AUGUST 2013

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THE FARELL’S CONFECTIONARY Latika Farell Aims to Make the Best Cupcakes in Town 46

JULY / AUGUST 2013

ENTREPRENEUR

B

aking has always been a passion for Latika Farell, and right from a young age, her baked goodies were favored by friends and family.

Recently, she decided to test the waters and take it to the next level, and launched The Farell’s Confectionary, with the promise of unique one of a kind cupcakes.

Here is her story.

What is the Farrell’s Confectionary known for?

The Farrell’s Confectionary is known for its freshly baked, moist, bursting with flavors and customized cupcakes.

Tell us about the startup journey.

The Farrell’s Confectionary was born when my family and a bunch of friends encouraged me to start up a business. I believe it was a good idea as this would give me the opportunity to bake on a regular basis, would aid in sharpening my baking skills and other people apart from friends and family would taste what I bake.

What makes Farrell’s confectionary different from the many cake shops popping up across the Kingdom.

The Farrell’s offers a wide array of cupcakes and promotes the concept of “Building your own cupcakes”. The Farrell’s Confectionary willingly accepts any challenging designs given at short notice and the cupcakes are prepared from scratch and baked fresh on order.

Have you learnt baking or is it just a passion?

Baking runs in the family and I always prepared goodies on numerous occasions round the year. I believe it only takes willingness and perseverance to improvise and excel on any skill that you possess.

What is your top 3 best selling cupcakes?

The cupcakes in high demand are double chocolate cupcakes with ganache icing, vanilla cupcakes with strawberry cream icing and black currant cupcakes with butter cream icing.

What has been the most difficult aspect so far? And what has been the best moment so far?

Since the Farrell’s Confectionary commenced, the most challenging project was to build cupcake bouquets which also turned out to be the best moment so far considering the response I received from my customers.

How can customers contact you to make an order?

Orders can be made by emailing me or by contacting me through my Facebook page, (ThFarells).

The page also highlights some of the interesting cupcakes I have designed as well as my menu, thus allowing the customer to pick and choose what they want.

Is there an innovation you’d like to see made to the cupcake that would improve it for you?

The baking world offers opportunities to innovate and enhance cupcakes on a daily basis. Each order is a unique challenge and with each challenge accepted, I’m determined to improvise.

What plans for the future?

The Farrell’s Confectionary has received an over whelming response and in the near future we certainly have plans to move into an independent store where we can cater to our customers’ requirements on any given point of time.

Any advice to young entrepreneurs?

There is no age to be successful if you are determined and passionate about your goals. Let no obstacles or complications stop you from turning your dreams into reality. At the end of the day when you have a happy customer appreciating your product, it will all be worth it!

JULY / AUGUST 2013

47

From Left to Right: May, Nezar & Tahani

TABLE FOR THREE? The App That Will Revolutionalize the Dining Biz! 48

JULY / AUGUST 2013

ENTREPRENEUR

E

veryone in Bahrain knows that getting a reservation at one of your favorite restaurants can be quite a task, but not anymore. Nezar Kadhem (NK), Tahani Abbas (TA) and May Yateem(MY) join forces to bring you the solution. ‘eat.’ An app which allows you to make your reservations at the click of a button.

They explain how it is done.

Firstly, tell us what is ‘eat.’ and what does it do?

NK: ‘eat.’ is an application that consists of two parts. The first is a mobile application that allows users to make restaurant reservations online. Users can select a restaurant, choose a date and time, and confirm their table. Users have easy access to all our partner restaurants in Bahrain, including their prices, reviews, location, menu and contact details. The second part is an Electronic Reservation System that immediately updates an iPad at the restaurant, notifying the staff about new reservations.

How did the idea of ‘eat.’ first come into being? Tell us about the start up journey.

MY: We kept hearing the same problems repeating themselves: Restaurant goers in Bahrain struggled to find the restaurant’s phone number on 181 or Google. When calling the restaurant, people faced the issue of the number being busy, or the restaurant being closed. The process of restaurant reservations was simply time consuming and inconvenient. So we decided to solve these problems, cofound ‘eat.’ This will eliminate wasted time by allowing you to make your reservation in three simple clicks, and in less than 30 seconds.

How many restaurants are enlisted on ‘eat.’?

TA: Currently, we have 21 restaurants, but we are receiving requests almost every day to add new ones.

What has been the most difficult aspect of the journey so far?

TA: The most difficult aspect was to go from an idea to an actual product. We surveyed over 200 people, set up a stand at in Seef Mall, and spoke to numerous restaurant owners, just to validate our assumptions that our concept is in fact a need in Bahrain. Where we stand today comes from a turbulent journey, a journey that made the team stronger and more confident about the vision of the company.

What about your team? Tell us a little about yourselves.

NK: ‘eat.’ has two core strengths, an elegant design team, and a business team.

Tahani Abbas and May Yateem come from the most reputable design agencies in Bahrain and Los Angeles, and combined, have started a design agency named collective. Tahani and May are responsible for all the artwork and visuals you see on our website and brochures.

I come from a reservations background. Nezar has started a reservations company in Paris, and has experienced first hand, the development of these types of systems.

How has the response been so far? Is it all you expected it to be?

MY: So far the responses have been great. We had over 600 page views and more than 1 reservation per hour on the first day we launched! People have been posting about the concept on Instagram and Facebook, which has caught the attention of restaurant owners, and diners from Bahrain, Saudi, and other GCC countries.

How vibrant is the Kingdom’s restaurant scene?

NK: It’s definitely one of the most alive and exciting industries. Tables sell out almost every weekend. We believe this is due to the fact that our culture has moved us away from alcoholic activities, such as going to bars and nightclubs, and closer to the simple elegance of enjoying a good meal.

What are the marketing strategies you have in place?

TA: Currently, we have kept the service under the radar, and have marketed to friends and family.

However, in September of this year, we are hoping to target the mass, and launch e-campaigns on Instagram and Facebook, plus partner with food bloggers to expand our reach. We are also planning to market at the restaurants directly.

“Currently, we have 21 restaurants, but we are receiving requests almost every day to add new ones.”

Any advice for young entrepreneurs?

MY: Get out of the building.

Go speak to your customers.

Don’t assume what features would be ‘cool’. You need to ask them what they are most hungry for, and what they would be willing to pay for, and base your business decisions on that feedback.

What is in the pipelines? What next?

NK: A lot of exciting stuff is coming next. We are planning to launch our native applications on both android and iOS, and integrate the Electronic Reservation Book at additional partner restaurants. We will reach a phase that allows you to check table availabilities at all the restaurants in Bahrain through your smart phone.

JULY / AUGUST 2013

49

MOVE OVER FACEBOOK Ali Mohsen introduces PaperV, the next big thing in social Media!

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JULY / AUGUST 2013

ENTREPRENEUR

S

ocial media is everywhere and everyone is using it. But almost all of the social media companies are based in big cities of the world. Ali Mohsen plans to change that perception with PaperV, which is launched right here in the Kingdom. He explains how it works.

Tell us about yourself.

I have always considered myself to be a tech savvy person. I have been on the web since 1995, founded my first website back in 1997 and I started my first Online Business when I was 14 years old.

What is paperV?

PaperV is a story telling social network that combines photos, video & audio into a single story. Stories can be created for any occasions, events, news, trips, gatherings, experiences or reviews.

On PaperV, users can import images from other social networks including Facebook, Instagram, Flickr and Picasa and use them to glide stories. Users will be able to follow each other and interact with stories by: comments, likes, reglides, mentions and tagging people in stories.

PaperV is accessible through web and mobile Site, iPhone & Android Apps are in the final stages of development and will be released soon.

How has your start up journey been so far?

Right from the beginning, I was inspired by how social media is changing the world today. In late 2012, we spent time brainstorming, aiming to solve the existing problems in the social media world. We came up with the story board concept, which required a lot of effort and components to go together to create something that is unique, simple and useful to everyone.

We started the development process in January 2013 and launched the website in April 2013, then focused on developing mobile apps to enable a better user experience on the go.

Feedback was a very critical part of the process as it helped us understand how people perceived the idea and how they were going to use it.

It is an enjoyable journey where you learn something new in every step and get to know new people everyday.

To me, the journey has just begun and it is a long way as I believe that there is no elevator to success, you must take the stairs.

What makes it different from the other social media platforms?

The story concept, with the ability to add more than one type of media in a single post makes PaperV unique. There are many social networks that allow you to post one individual kind of media at one go, but here all kinds of media can be part of one post itself.

Who, in your opinion, would be a typical user of paperV?

Anyone who loves to share stories will enjoy using PaperV. It can ideally also be used for products marketing, events coverage and news development as it provides the ability to share different types of media including text in a single story.

What about investment, in terms of money and even time? How much goes into such a project?

This all depends on how you do it and on which standards, for example I put things together and make them work, If I need help I hire an expert, this has saved me a lot of money and time.

What was the biggest challenge you faced?

The biggest challenge so far was the ability to manage a virtual team, but the model has proven to be a success.

What was the most exciting moment?

Definitely the appreciation and positive feedback I am getting from the users. The most exciting part is when people tell me how PaperV makes it easier for them to share stories. Another memorable moment for us is when we received our first award as a 2nd place Winner in Innovation in Technology (Invotech) competition, organized as part of the eShabab 2013.

“On PaperV, users can import images from other social networks including Facebook, Instagram, Flickr and Picasa and use them to glide stories.�

What would your advice be to a new entrepreneur?

I would simply say stop thinking and start doing, but don’t start something you will not finish.

Tell us about your future plans.

I want to enable access to PaperV through most platforms and reach a mass scale of users; there are plans for other projects that will be revealed in due course of time.

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HOW TO MEASURE THE POTENTIAL OF

YOUR STARTUP IDEA

You have a business idea that you feel has tremendous potential. You probably got the insight by solving a problem that you had. Brilliant. Most successful companies today were created because of this very insight.

T

o give you an example, YouTube was founded by Chad Hurley, Steve Chen, and Jawed Karim, who were all early employees of PayPal. According to an oft-cited story, Hurley and Chen developed the idea for YouTube during the early months of 2005, after they had experienced difficulty sharing videos that had been shot at a dinner party.

When you’re solving your own problem or one that you feel is the pain point of a certain target audience, how do you know whether there is a large enough pool of people that face the same problems or challenges that you are trying to solve? If you’re just selling a product, you’re better off creating it and getting it to the market. But if you want to build a business out of it, you need to have a sizeable market for scalability.

So the question is, how do you determine the market demand for your startup idea? Read on for several ways to get the answers you need.

GOOGLE

Yes, it can be as simple as looking it up on Google. Haven’t you heard that Google is God? It has most of the answers that you are looking for. So how do you get Google to help you? Use the Google Adwords keyword tool to look for the number of people seeking out what you’re trying to do.

Put the keyword(s) in the search box, select the target country or countries and Google will show you the number of average local and global monthly searches.

This is a good indicator of demand.

MINIMUM VIABLE PRODUCT

“Market research and business planning are overrated. The best market research is putting a product out and seeing if people will buy it.

The best business plan is to create something great and sell it fast,” says Guy Kawasaki.

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Writing a business plan with projections through market research is a sure-shot way to a startup doomsday. Nothing beats an actual customer using your product or service. So how do you get to the customer when you’re at the idea stage and don’t want to spend a huge sum building something they might not want?

Build a minimum viable product or a prototype. The idea is to put out something that offers the core value or your startup or that solves the core problem of your customers.

The MVP could be a PowerPoint slide, a dialogue box or just a landing page. This is something that you can often build it in a day or a week. A prototype can be an actual functioning product with the core features offered.

Share this with your network and see the response. Are people excited to use it? Do they actually feel their needs or problems are resolved by using your product? Is it easy to use?

LANDING PAGE

You don’t have a product yet but still want to get customer buy-ins? Then landing pages are your best friend. Create a teaser or promotional landing page, which highlights the core proposition of your startup.

Ask for their email addresses in return for an offer or simply to be updated about when the startup is launched. Here’s a great example of a landing page that does just that. The number of email subscribers will determine how many people are interested in your startup. Try using Launchrock to create your landing page.

Or use KickoffLabs.

To increase traffic, one method is to create a Google Adwords and a Facebook marketing campaign. Point the adverts to this landing page to drive traffic. Use Google Search and Network Partners to spread the campaign among a huge number of people.

“Market research and business planning are overrated. The best market research is putting a product out and seeing if people will buy it. ” You would much rather spend a little money to be sure than spend fortunes building a product that customers don’t want.

CROWDFUNDING

Crowdfunding is an excellent means to get actual buy-in for your product. This concept has increasingly becoming popular with the likes of Kickstarter, RocketHub,

Indiegogo launching their platforms on the Internet that bring together startups looking for funding and individuals who are interested in contributing towards an idea or a product.

Apart from securing funding for your startup, you also get to know how many people are actually interested in your product or service. Interested enough to pledge their money. Here’s a list that showcases the most funded projects.

Whatever be your path, make sure you build on something that your customers want. As Kawasaki puts it, “This isn’t rocket science. It’s mostly hard work and luck.”

Rahul Varshneya is a startup coach and the co-founder of Arkenea, an enterprise mobility and cloud solutions provider. He writes on starting up and mobile strategy at http://rahulvarshneya.com/blog. This post originally appeared on the author’s blog.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs.

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53

GETTING GETTING AHEAD AHEAD

4 ways y to sell more than the competition Despite its name, the performance marketing industry — i.e., search engine optimization (SEO), pay-perclick marketing (PPC) and affiliate marketing — is ripe for bad behavior. In fact, a few years ago, I started to notice that potential clients of mine were having the same kind of problems over and over again with their performance marketing programs and vendors. The clients did not really understand enough about the work being done, and the success metrics used to claim success by vendors were very misleading.

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W

hile online marketing is very measurable (thanks to its datadriven focus), the data itself can be fairly easily manipulated to make almost any program look successful. As a result, prospective clients were being told their programs were growing and bringing in substantial new revenue, when in reality, they were costing a lot of money and not creating much value at all.

It quickly became clear to me that educating potential clients with a detailed “under the hood” look at their online marketing programs could demonstrate the problems undermining their existing programs and, at the same time, prove the value of our own approach.

(Education like this also provides my team with a significant amount of information on how our competitor’s position, sell, and service offerings.) Today, our transparency sets our sales process apart from other firms in our industry, and is often a top reason why we’re awarded new business.

But transparency is a best practice almost any salesoriented organization can adopt.

Here are a few key ways in which you can set yourself apart from the competition — and ultimately sign more clients:

1

BE WILLING TO EDUCATE THE PROSPECT ON YOUR OWN DIME.

Prospects often aren’t completely clear on the details required to create and manage, say, a successful customer acquisition program. We audit programs for every viable prospect, then walk them through the areas that are performing, and those that are not, to discuss ways the program might be altered to achieve more success.

While complimentary audits take time and resources but do not generate revenue, they show prospects how we operate as a team, how we approach their program, and our level of service.

No matter what industry you’re in, this is a great way to nurture leads.

2

GO WAY UNDER THE HOOD WHEN RESEARCHING COMPETITORS AND THEIR BUSINESSES.

Understanding the competition is a really important part of the selling process.

But relying solely on website content and social media activity is a mistake.

It’s imperative to understand every step of the competition’s process, from marketing and sales to delivery and staffing, reporting and service, and even employee and client retention. The goal is to show clients that you are selling something that’s really differentiated and that you’re willing – and able – to fully understand industry dynamics.

competition’s ex-clients when they discuss their frustrations, and we dissect their key selling points from the client’s point of view. We study their staffing models, research their team members on LinkedIn, and take notice when key customers drop off their websites. We also look for information from quotes, press releases and speaking events.

Whenever we win a new client or take over for another vendor, we try and learn as much as we can about what we were up against by getting copies of their proposals and client reports and looking at the makeup of the team that serviced them (e.g., were they very junior?). Most of our clients come to us after a bad relationship, and we want to know why it was bad and where they were misled.

our competitors — one that is more about creating sustainable long-term value than fast results that aren’t real and won’t last. When we talk to a prospect about what our competition will promise, and why the results will not be what they seem, they often return to us impressed. In short, our transparency is a major selling point.

But perhaps the most unexpected upshot is this: No matter the industry, an educated buyer always makes a better long-term partner.

The Young Entrepreneur Council (YEC) is an invite-only organization comprised of the world’s most promising young entrepreneurs.

4

NEUTRALIZE YOUR COMPETITION’S STRENGTHS.

Recently, we won a major account where we were up against 1-2 larger competitors. In our proposal, we neutralized our competitors’ strengths by educating the client on the industry and the common tactics used to mislead prospects about performance. We also carefully outlined the differences in our staffing model, client/staff ratios, reporting metrics, etc., and specifically debunked many of the selling points that we know our competitors emphasize. In many ways, we turned their perceived strengths into weaknesses.

We learned early on in our business that we have a very different approach from

3

LISTEN TO A PROSPECT’S PAST FRUSTRATIONS.

Entrepreneurs are always told to listen to the client, and certainly that is true in servicing them, but it is also an excellent way to learn about competitors before the next sales meeting. We listen very closely to our

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55

BIZLADIES GETS ENLIGHTENED BY THE ENNEAGRAM

Have you ever wondered why it’s such a challenge getting on with certain people, both personally and professionally? Do you know what makes you connect effectively with others and also what blocks you?

Even the most seasoned, mature and global-minded among us can get derailed from time to time by characters who seem difficult to get on with or ‘a mystery’ to understand. And sometimes the challenge lies within our own behaviour.

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ave you ever wondered why it’s such a challenge getting on with certain people, both personally and professionally?

Do you know what makes you connect effectively with others and also what blocks you? Even the most seasoned, mature and global-minded among us can get derailed from time to time by characters who seem difficult to get on with or ‘a mystery’ to understand. And sometimes the challenge lies within our own behaviour.

ast week at the Sofitel Royal Suite, Angella Clarke-Jervoise Partner Recruitment Leader for Ernst & Young EMEIA shared with Bizladies members ‘The 9 Secrets to Connecting With Others (even the ones you don’t get)’.

Angella did this through the powerful and easy to grasp personality identification tool the ‘Enneagram’.

The Enneagram of Personality is an ancient system that describes 9 Types of behaving, thinking and feeling. Every one of us has a single, dominant personality Type and understanding this is not only an incredibly powerful and enlightening experience, it can also give you the edge in forming effective relationships with your peers, teams and customers. The Enneagram also gives you the freedom to break free of limiting behaviour or thought patterns, which for many of us can lay unrecognised for decades.

Formed at a very young age, our personalities are a combination of thoughts, feelings and behaviours. What drives these behaviours within each of us is a set of unique motivating factors but, at a core level is something deeper still. Understanding these elements about ourselves and others - whether it’s those we do business or share our lives with, gives a level of insight beyond many other commonly used personality tools. Imagine really knowing what makes your colleague, boss or client

TYPE

CHARACTERISTIC ROLE

tick. What language drives them to irritation and creates barriers for you, and what approach clears the path to success.

The word ‘Enneagram’ originates from the Greek words ennea (meaning nine) and gramma (meaning something written). Increasingly, the Enneagram is being used in individual coaching and within organisations as a powerful approach to quickly and effectively improve management skills, to motivate employees and to help leaders motivate their work force. Understanding the tool can offer swift and deep insight into group and company dynamics as well as the ideal work style of management and employees and their unique stress points.

This table illustrates the 9 Types, each one being defined by a chief mental and emotional concern which drives our respective thoughts and behaviour patterns, as well as what we fear and desire. Exploring these elements with the support of a coach or experienced individual can lead to personal insight, freedom from limiting patterns and initiate a quantum shift in the effectiveness of your relationships with peers and teams.

For development purposes, knowing the Type of an employee can offer invaluable insight into the natural strengths and areas of satisfaction that will bring out the best of that employee - often shedding light on

elements they may never have articulated or even recognised. Knowing these unique gifts as well as what environment and management style supports them best can open the door to better relations and help individuals to reach their full potential.

To discover your Type, try one of the many free on-line assessments. BizLadies attendees were invited to take the test before the session and a thought-provoking and lively discussion of their results fuelled the evening. Interest was so strong that Angella is now planning a series of smallgroup workshops for later in 2013. The workshops will focus on using the insights of the Enneagram to enhance work and personal relationships.

Angela Clarke Jervoise is the Associate Director, Partner Recruitment - EY EMEIA at Ernst & Young. For information on how the Enneagram can make a difference in your relationships or workplace or on the upcoming workshops, please contact Angela via Angella.ClarkeJervoise@bh.ey.com.

FEAR

DESIRE

TEMPTATION

EGO FIXATION

1

Reformer

Corruptness, imbalance, being bad

Goodness, integrity, balance

Hypocrisy, hypercriticism

Resentment

2

Helper

Being unloved

To feel love

Deny own needs, manipulation

Flattery (Ingratiation)

3

Achiever

Worthlessness

To feel valuable

Pushing self to always be “the best”

Vanity

4

Individualist

Having no identity or significance

To be uniquely themselves

To overuse imagination in search of self

Melancholy (Fantasizing)

5

Investigator

Helplessness, Incapable, Incompetent

Mastery//

Replacing direct experience with concepts

Stinginess (Retention)

6

Loyalist

Being without support or guidance

To have support and guidance

Indecision, doubt, seeking reassurance

Cowardice (Worrying)

7

Enthusiast

Being trapped in pain and deprivation

To be satisfied and content

Thinking fulfilment is somewhere else

Planning (Anticipation)

8

Challenger

Being harmed, controlled, violated

Self-protection

Thinking they are completely self-sufficient

Vengeance (Objectification)

9

Peacemaker

Loss, fragmentation, separation

Wholeness, peace of mind

Avoiding conflicts, avoiding self-assertion

Indolence (Daydreaming)

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57

Demystifying What You Do Avoiding The Curse Of Knowledge

By Ahmed Al Akber

How many times have you been in a situation where someone tells you what they do for a living, only to leave you clueless about what they mean?

“I’M A BUSINESS DEVELOPMENT AND OPERATIONS LEADER” or “I’m a marketing strategy consultant” - most people don’t know why those positions are needed or what they entail. And more often than not, roles with the same titles have responsibilities that differ from one organization to the other.

Those familiar with the terminology, concepts, and value of their own work (sometimes unknowingly) mystify it by using their own language and ways of communicating. This can make it difficult for people on the receiving end to fully grasp what it is that people do or what ideas they have. Whether you are a CEO or full-time mom, we all have ideas that we need to communicate: a new product coming to market, a strategy you want to sell your boss, values we are trying to instill in our children. But it can be very hard to transform the way people think and act.

The book Made to Stick describes this phenomenon as the curse of knowledge. This happens when our ideas are masked by abstract ideas that fail to drive action: ‘becoming consumer-centric’ or ‘world-class customer service’ are along these lines. They may be very clear in the minds of the executives that advocate them, but the employees that are charged with implementing these general concepts won’t really know what to do.

In 1990 a Stanford PHD dissertation was carried out by a psychology student named Elizabeth Newton to further understand the curse of knowledge. As part of the research she created a game where a group of people were each assigned one of two roles: ‘tapper’ or ‘listener’. Each tapper was asked to pick a well-known song, such as ‘happy birthday’ and tap out the rhythm on a table.

The listener’s job was to guess the song.

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Over the course of Newton’s experiment, 120 songs were tapped out. Listeners guessed only three of the songs correctly: a success ratio of 2.5%. But what made this research worthy of a Stanford PHD dissertation was the answer she received when tappers were asked what they thought the success ratio would be.

They predicted 50%! The tappers got their message across in only 1 out of 40 taps, but they thought that they would get it across in 1 out of 2. Tappers were busy tapping away while singing the songs in their heads, but it was coming across to the listener as a series of taps similar to Morse code.

It can sometimes be very hard for professionals to get away from this mysterious coded language and communicate the value they provide in a way that makes sense to the listener. One way to do this is to think like your audience, and ask: “What’s in it for me?” from their perspective.

With a little thought and structure, this can become a very powerful way to speak to people. For those looking to attract new clients, seek out a job, or simply be known for what they actually do, I offer the following structure: Target, Issue, Outcome, and Story.

“These costs are mostly for rehiring and training and add up to an average of $227K per executive.”

OUTCOME

Your promised ultimate outcomes. What exactly will your clients get if they use your services? How will they benefit?

“We provide a turnkey “Attrition Turnaround” Program that is guaranteed to cut attrition by 37% saving our average client $4.2 million in the first year.”

STORY

Case studies, stories or proof. Perhaps the most powerful kind of marketing communication is stories. Stories not only communicate who you work with, what their problems are and the outcomes you deliver, the format of a story makes this much more real and much less conceptual. Who has used your services and what results did they get?

“I worked with a client who was losing one million dollars a year due to attrition. The client was working hard to reduce this figure but was not making much progress. We worked together to restructure the hiring and training process. Now, instead of losing that money on lost talent it is being fed into the clients bottom line.”

ANSWERING “WHAT’S IN IT FOR ME?”

TARGET

Who ideally do you serve or sell to? Based on your capabilities, interest, and objectives, what niche should you be targeting? Define who the best clients are for your services. This includes identifying clients’ demographics and/or psychographics.

“Our average client company based in Bahrain or Saudi Arabia is losing between one and five hundred thousand dollars each year due to attrition.”

ISSUE

What problems, issues or challenges do you solve? Why do your clients need your services in the first place? Why do they need you? What’s frustrating them? What are they struggling with? What’s missing for them?

The Target, Issue, Outcome, Story framework is simply a matter of putting your marketing communication in the right order. When your marketing ideas follow this order, they more clearly answer the question, “What’s in it for me?” to your audience.

We can all prevent ourselves from getting too caught up in our own understanding of what we know by avoiding the curse of knowledge. Many times this can be done by simply reviewing the ideas we want to communicate and structuring them in a way that makes it easy to understand. A simple framework like the one above can be an effective way to structure your message and sell big ideas and attract new clients.

Ahmed Al Akber is the Managing Director at ACK Solutions. For nearly twelve years, Ahmed worked his way up to senior positions at Philip Morris International, Dell, and The Coca-Cola Company, in countries like Saudi Arabia, The UAE, The Netherlands, and Bahrain. The experience of working with some of the world’s biggest brands taught Ahmed the importance of providing excellent customer service, how to market a product to be world class, and how to get employees to perform at their best to support marketing objectives. Questions or comments can be directed to him on ahmed@acksolutions.com.

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SOMETHING

TO SAY? PUBLIC SPEAKING MADE EASY

At some point in our lives, we will be called upon to ‘give a speech’ – to stand up in front of people and deliver a keynote address, a sales pitch, a presentation. Yes, the first few times can be scary moments – but it does get easier with practice. I have spoken to various audiences in numerous countries and here are a few hints & tips to help you along the way.

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Nerves are OK – when we are nervous, we focus and this means that we are on our top game. When the spotlight is on you, smile, take a big deep breath and then use the nerves to drive your enthusiasm for your subject. Audiences like to see (restrained) enthusiasm.

Know your material – if you know the material, you don’t need

Be personal – talk to the audience – don’t ‘present’ to them – be conversational; be inclusive; encourage their participation – put your subject into a personal context so that the audience ‘connects’ with you and be sure to speak their ‘language’ so that it resonates more.

Practice – practice with a microphone; practice without a microphone – practice the timing; practice your breathing; practice when to pause and when to speak… practice doesn’t make perfect but it will sure help with your nerves!

Greet some of the audience as they come in – it creates a connection and it gets the introductions out of the way.

Know your surroundings – get there early so that you know that the equipment works, how the lighting is set, etc. – you are ‘playing on your home ground’, so be sure to know what’s what. tools and forget that people have turned up to hear them speak – if they wanted to see the slides, they could ask you to email them the slidedeck.

Use technology as a highlighter / prompt / reminder – not a replacement but also remember that pictures speak louder than words – so make sure that any graphics you DO use add value to your speech.

to rehearse every single line of what you are going to talk about.

This also means that you can be disrupted / take questions without fear of being ‘put off’.

Don’t worry about the technology – too many speakers worry about their presentation

Be broad in your language – some of the audience like to see / hear bullet-points and lists; some get a concept better when they see a picture; some like to hear an over-arching strategy; some are more comfortable when you explain a process, etc.. Everyone is different and you need to make sure that your speech covers as many bases as possible (without distracting you from delivery).

Use humour but don’t try too hard – don’t be frightened to make lighthearted comments but remember that the audience is there for your content, not your jokes. Also be sure to bear in mind the culture of the audience – English irony might be a fine comedic art form but it doesn’t necessarily translate well to other countries!

Use props – during my speeches, I leave the podium, I walk around the stage, I use a pen to point out aspects of any slides / graphics on display – don’t be frightened to move – the audience will follow you, don’t worry.

Remember that the audience is there to hear you speak – they want to learn from you – they want you to succeed – they are on your side!

Neil Fogarty is an international speaker, business writer and consultant. Currently running his 12th company, Neil has written about his experiences in the books “Kill Your Salesman” and “#CrackOn”.

For further details you can check him out at www.neilfogarty.com

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INNOVATION

IN TECHNOLOGY Work smart Company Organizes eShabab 2013

Under the auspices of Minister of State for Communications Affairs, Shaikh Fawaz bin Mohammed Al Khalifa, eShabab 2013 was held at the Bahrain International Exhibition Centre.

T

he three-day event is the first gathering of its kind for specialists in the innovation field to be held in Bahrain, where the focus is on technical innovations and their impacts on the sector of information and communication technology.

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Chairman of Bahrain Internet Exchange, Colonel Mansour Mohammed Al-Hajiri inaugurated the event by attending the opening session of the First Technological Innovation Conference (InnovTech) 2013, in the presence of foreign experts and approximately 400

academics and students interested in the technical innovation.

The Conference is being organized

by Work Smart Company, in cooperation with the Bahrain Society for Technological Companies and sponsored by Bahrain Development Bank and UNIDO.

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MADE IN MY HOME Ramadan Souk Organized at Gulf Hotel

M

inister of Social Affairs, HE Dr. Fatima Mohammed Al Balooshi inaugurated the unique Ramadan souk at the Gulf Hotel, titled ‘Made in My Home’. The two-day event saw the

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participation of 200 Bahraini families showcasing products including handicrafts, traditional food products, clothes, perfumes, and accessories, in addition to Ramadan products.

The minister highlighted that the event was organized to promote

entrepreneurship, asserting its keenness on empowering families, and individuals, and elevating the standard of their productions. The exhibition also gives them an opportunity to exchange expertise and productive cultures, she said.

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ENHANCING SECURITY

IN INDUSTRIAL CONTROL APPLICATIONS Rockwell Automation Organizes Seminar at their Abu Dhabi HQ Similar to the key tenets of integrity, safety, system availability and performance, security has become essential in the design and operation of contemporary control systems. Rockwell Automation, known as a global provider of industrial automation, power, process control and information solutions, takes on information security in this realm on its new headquarters in Abu Dhabi, recently.

T

he event headed by Rockwell Automation EMEA president, Hedwig Maes, focused on transforming these challenges into advantages through smart, safe, sustainable manufacturing and in collaboration with key partner like Cisco, the worldwide leader in networking that transforms how people connect, communicate and collaborate. “Rockwell Automation recognizes the importance of security for industrial control applications. It also embraces the employment of defence in depth practices to mitigate risk through a layered, system-level security approach.�

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“Rockwell Automation offer tools, products and services that can help the client build security into their control system. In addition, Rockwell Automation Network Services and Security Services capabilities helps to design, troubleshoot and verify systems to meet the level of security that is right for the client, today and tomorrow.”

During the discussion with the media, Cisco Systems Middle East Sales Manager, Osama Rasoul said “Putting up added firewall will not solve the security issues. Part of our engineering includes data protection, defining the process and

designing the integrated architecture.”

The challenges from engineering and maintenance point of view are “diagnostics, different softwares to configure, specialized tools to make connections, cable slab for moving equipment and more” as mentioned by Sohar Aluminum Oman Automation Superintendent, Othman Al Balushi.

Thomas Lenzen, IT manager of Sohar Aluminum, also commented “Industrial network security business challenges encompass protection of people, propriety information (intellectual property) from unintended

or malicious action of an individual or group, downtime, lost data, physical incident and loss time to market or loss of public confidence.”

Talking about Bahrain in particular, Mr. Maes stated that they had a long-standing relationship with Alba and were in talks with organizations like the Ministry of Works to further enhance their presence in the Kingdom. He added that Rockwell Automations had also organized a road show in Bahrain, to meet with organizations and companies to explain their services, and that they had received a positive feedback.

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AL GHALIA

RAISES

BD 19,000

FOR CHARITY Pre-Ramadan Event Held Al Ghalia Group organized a Pre-Ramadan event for the members of the media and business community at the Mezzaluna Restaurant.

K

nown for their generous contributions to the community of Bahrain, Al Ghalia revealed that, together with their charitable activities, the company will also be supporting local Bahraini artists as part of their Corporate Social Responsibility Campaign.

They also stated that an astounding Bd 19,000 was raised for charity as part of their ‘Ag Give Back’ campaign.

They also highlighted Al Ghalia’s enthusiasm to support local Bahraini artists. As part of this initiative, they will be partnering with entrepreneurs such as Mariam Janahi of Perfect Packages, who will create beautiful hand crafted packaging for Lilou Artisan Patisserie’s Gergaoon boxes; Sara Sayyar and Mariam Fathi’s company Babushka will be designing and manufacturing the modern Ramafan Jalsa which will be on display at the Dessange Salon in Adliya.

During the event, Cafe Lilou also revealed their new Ramadan menu.

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TAMKEEN OPENS A ‘one-stop shop’ Customer Service Centre Opened at Seef Mall

Tamkeen opened its new Customer Service Centre at Seef Mall under the patronage of its chairman Shaikh Mohammed bin Essa Al Khalifa.

T

he opening of the center comes as part of Tamkeen’s efforts to enhance channels of direct communication with beneficiaries and improve services, especially in light of the large number of support programs that it offers and the increasing interest in these programs, said a statement.

Chief executive Mahmood Hashem Al-Kooheji and the executive team, board members, officials and media representatives also attended the opening.

From 2012 to end of Q1 this year, Tamkeen’s customer engagement and support team processed nearly 120,000 contacts through the available channels, including around 8,800 walk-in visits to the customer service center in Bait Al Tijjar (BCCI) and over 106,000 calls were received by Tamkeen’s call center, it said.

The increase made it necessary to establish a dedicated customer service center at a strategic location to accommodate and better serve the customers.

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LAYALI AL ZALLAQ

RAMADAN TENT LAUNCHED

S

ofitel Bahrain Zallaq Thalassa Sea & Spa launched the Layali Al Zallaq Ramadan Tent unveiling the Ramadan menu at an event attended by media personalities, corporate clients and invited guests. The elegantly decorated Ghabga tent will be open

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every day during Ramadan from 10pm serving the finest Arabic cuisine from across the region, as well as offering live entertainment from the Lebanese Trio Tarrabish.

For two hours after sunset, break your fast at Saraya Restaurant with a buffet of Arabic food and ramadan delicacies

from across the region such as Tabouleh, Hammour Machbous, Chicken Molokhia, Lamb Tangine, kofta bil la ban and Lamb Ouzi during weekends.In addition to this there will be an impressive sweet station featuring mainly oriental delicacies including the favourite Um Ali, assorted baklawa, kunafa and koulaj ramadan.

THE K PLUS LAUNCHED The K Hotel Launches Loyalty Program

A

cocktail reception was held at the K Hotel to mark the launch of the hotel’s Loyalty Program: the K Plus. The loyalty program allows members to get exclusive offers at the hotel, on amenities including rooms, restaurant, lounges, health club and outdoor catering.

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Kempinski

Launches

Ramadan Festivities

K

empinski Grand & Ixir Hotel Bahrain City Centre is embracing the Holy Month of Ramadan this year with an elaborate Iftar menu and they launched this at an event attended by media personalities, corporate clients and invited guests. It featured an eclectic array of classic Arabic dishes spanning the Middle East, plus traditional Arabic musicians’ performing the enchanting sounds of the Orient. There was also a showcase of the Spice Art Exhibition which will run throughout the duration of the Holy Month, with pieces submitted from local artists to capture the Art of Giving.

Bentley Perfume Launched

In association with Ahmed Zayani & Sons Al Hawaj organized the launch of the Bentley For Men Perfume. In collaboration with Art & Fragrance, the British luxury automotive brand Bentley presents its first fragrance for men - BENTLEY FOR MEN. Only absolutely top brands play a role in today’s luxury goods’ world. There is a small 72

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elite club of brands that hold sway with their unique approach to life and the outstanding quality of their products.

A major name in this exclusive circle is the British brand icon Bentley Motors – indisputably the best in its class for decades.

In 2013, Bentley is for the first time presenting a premium fragrance: Bentley For

Men – a fragrance that meets the very highest requirements and is sure to cause a sensation in the perfume world.

Bentley For Men was created especially for cosmopolitan, self-confident, individualistic, and at the same time highly success-oriented men who are only satisfied with the very best.

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TOP10

LUXURY

SUVS

The glory days of the Luxury SUVs may have faded into the sunset (for some), but that doesn’t mean there isn’t still a desire for luxurious works of heavy metal. Here’s a list of some of the top end Luxury SUVs designed in order to turn your suburban-jungle exploits into something more like a day at the Spa.

RANGE ROVER

T

he Range Ro Rover er is Land Ro Rover’s er’s most prestigious offering, a luxury sport utility vehicle with a long history of quality craftsmanship and legendary “go anywhere” off-road prowess. Now in its fourth generation, with highlights that include a lightweight all-aluminum body structure, new suspension design, exterior and interior styling revisions, and a host of innovative standard and optional features. The five-passenger Range Rover is available in four trim levels: Base, HSE, Supercharged and Autobiography. The Base and HSE are powered by a 340hp 3.0L supercharged V6; while the Supercharged and Autobiography trims boast a 510hp 5.0L supercharged V8. Both powerplants feature direct fuel injection and are mated to an eight-speed automatic transmission with manual mode and paddle shifters. Standard equipment includes a power liftgate/tailgate, 19-inch aluminum wheels, Xenon headlights, passive entry/start, heated leather seats, tri-zone automatic climate control, hard drive-based navigation and a Meridian sound system, complete with HD/satellite radio, Bluetooth wireless music streaming and DVD audio/ video capability; the HSE adds a sliding panoramic roof, 20-inch aluminum wheels, fog lights, auto-dimming exterior mirrors and heated rear seats.

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LEXUS LX570

K

nown as a ‘premium luxury utility vehicle’, the LX 570 offers sure-footed off-road capabilities and cargo carrying, mixed with luxury interior appointments. Equipped with a new 5.7L V8 coupled to a six-speed automatic transmission, the LX 570 sends 383hp to the ground via four-wheel drive. Inside, the LX 570 applies supple leather with genuine wood trim and chrome accents. Combine these elegant materials with features such as automatic four-zone climate control and premium audio system and the LX 570 really starts to shine.

The entire family is kept safe with standard features such as stability control, all-row overhead curtain airbags and front and rear side airbags. For 2013, the LX 570 receives a new front fascia, grille, headlamps, rear fascia and tail lamps. Automatic leveling HID headlights, turn signal outside mirrors, and mahogany interior wood trim are also standard for 2013.

INFINITI QX

T

he Infiniti QX56 is a full-size SUV, designed for towing a heavy trailer, carrying passengers in luxurious comfort, and tackling serious off-road conditions. Available in rear- or four-wheel drive it is powered by a 400hp 5.6L direct injection gasoline V8 engine matched with a seven-speed automatic transmission. To allow for safer and easier driving, projector HID headlights and front and rear cameras with Around View Monitor are standard. Safety features include active front head restraints, an electronic stability system, side curtain and front side-impact airbags, and ABS with brake assist.

MERCEDES G CLASS

T

he G-Class is a luxury off-road vehicle with a military heritage that was designed for the rugged outdoors. For 2013 the G-Class has been refreshed, particularly the interior, and a G63 AMG model with ECO stop/start has been added. The 4MATIC equipped G550 includes a 388hp 5.5L V8 and seven-speed automatic transmission. The G63 AMG includes a 544hp 5.5L twin-turbo equipped V8 engine with an AMG Speedshift seven-speed auto transmission. It’s loaded with standard luxury features such as a leather interior, premium wood trim, rear parking assistance with camera, HDD navigation system, bi-xenon headlights, rain-sensing wipers, dual zone climate control, and heated/cooled power driver and passenger seats with memory. Standard safety equipment includes Mercedes’ mbrace2 system, anti-lock brakes, brake assist, electronic stability control and side-curtain airbags, blind Spot Assist, Parktronic, and Distronic Plus.

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CADILLAC ESCALADE

T

he Cadillac Escalade is a large, luxurious SUV that delivers performance and style. Powered by a 403hp 6.2L V8 with Active Fuel Management and E85 compatibility, this vehicle comes along with a six-speed automatic transmission. Standard equipment includes a power liftgate, stability control, remote start, Bluetooth compatibility, a rear-view camera and side curtain airbags. Some options are Magnetic Ride Control and 22-inch chrome wheels. The Platinum Edition takes style and innovation to a whole new level with standard equipment such as LED headlights, power running boards, and a rear seat entertainment system with two monitors.

PORSCHE CAYENNE

T

he Porsche Cayenne combines legendary Porsche sports car performance with convenient SUV utility and all-condition capability. The all-wheel drive Cayenne is powered by a 300hp 3.6L V6 engine, the S and GTS have a normally aspirated 4.8L V8 with 400hp for the S and 420hp for the GTS, while the Turbo gets a 500hp twin-turbocharged version of the same 4.8L V8.

There is an eight-speed automatic transmission with an auto start-stop system available on the V6 and is standard on the two V8 powered trims. Notable features available on the Cayenne include: Porsche Stability Management (PSM), Porsche Active Suspension Management (PASM), Porsche Dynamic Chassis Control (PDCC), a conventional moonroof or a panoramic roof system, Bi-Xenon headlamps, power memory seats, 4-zone climate control and a Bose surround sound system.

LINCOLN NAVIGATOR

T

he LINCOLN Navigator delivers luxury and prestige in a full-size SUV that’s powered by a 300hp 5.4L V8 engine and its mated to a 6-speed automatic transmission. Standard luxury features include a power liftgate, power running boards, heated and cooled front seats, power folding 3rd row seats, THX II audio system, satellite radio, HID headlights and genuine wood trim. Standard safety features include anti-lock brakes, electronic stability control with roll control, tire pressure monitoring, front and rear parking sensors with a rear camera, side-impact airbags for front-seat occupants, and side curtain airbags for all three rows of seats.

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VW TOUAREG

T

he Volkswagen Touareg sports utility vehicle is the largest vehicle in VW’s line-up and offers all the luxury and off-road ability that one could need. The VW comes along with a 280hp 3.6L V6 powerplant that’s mated to an eight-speed Tiptronic automatic transmission. All trims feature 4MOTION permanent four-wheel drive, dual-zone automatic climate control, cruise control, roof rails, Bluetooth, heated front seats, alloy wheels, and touch-screen navigation system. Standard safety features include anti-lock brakes, traction and stability control, six airbags, tire pressure monitoring, rain sensing wipers and front fog lights.

AUDI Q7

T

he Audi Q7 has established itself in the luxury SUV class with bold styling, numerous tech features and five-star safety ratings. Not just that, but the TFSI technology has been employed for the first time in the Audi Q7. This combines belt-driven supercharging of the engine with petrol direct injection. On both 3.0L TFSI engines, a compressor provides for top-class performance characteristics with high torque at low engine speeds and they’re all mated to a Tiptronic eight-speed automatic transmission along with Quattro all-wheel drive. Some of the standard features include leather upholstery, heated seats, automatic dual-zone climate control, 6-disc audio system and 18-inch wheels, power liftgate, auto-dimming mirrors, Bluetooth, bi-xenon headlights.

GRAND CHEROKEE LIMITED

T

he Jeep Grand Cherokee Limited retains Jeeps legendary off road prowess while providing many luxurious and technical amenities. The Limited gets all the standard equipment like plus bi-xenon headlights, rear parking sensors, a Garmin navigation system, automatic wipers, a dual-pane panoramic sunroof, driver memory functions and heated second-row seats, a power liftgate, a power and heated tilt-and-telescoping steering wheel, and ventilated front seats. Every Jeep Grand Cherokee comes standard with Chrysler’s 3.6L V6 good for 290hp and 260 pound-feet of torque. A five-speed automatic transmission is standard. The optional 5.7-liter V8 produces 360 hp and 390 lb-ft of torque and comes matched to a six-speed automatic transmission. Rear-wheel drive is standard and three different optional four-wheel-drive systems are available.

The Limited gets Quadra-Trac II standard, which includes a two-speed transfer case, hill descent control and the Select-Terrain system.

The latter feature allows drivers to choose from five pre-programmed settings that best suit road or trail conditions.

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FASHION

THE LAT A EST AND TRENDIEST WAY TO DRESSING UP BIG brings to you the latest fashion from the top brands in the fashion world. v

Signature Miniature Leather Shoulder Bag Tod’s

Signature 3-dimensional Gommino pebble pattern on leather with a chain shoulder strap, internal pouch, fully lined.

Made in Italy. tods.com

Limited Edition Sentryman Meteorite Rollerball Pen Dunhill

Made of brass, meteorite, black diamond lacquer, black pvd. With a vintage AD logo cap button. Limited edition of 888. dunhill.com

Ditan Bracelet Channel

Channel this season’s geometric obsession with the Ditan bracelet. With its interlinking circles and squares, it’s an ideal way to introduce geometry without committing to a print. Set this piece against a rolled up sleeve for maximum impact. oroton.com

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Snap Guilloche Star Cufflinks Dalvey

Dalvey Snap Cufflinks combine precision-engineering, dual-facing adornment and satisfying convenience.

Their inspiration was drawn from a form popular in the early 1900s, but rarely seen since the ’30s. dalvey.com

Grained leather holdall Maison Martin Margiela

Two top handles, detachable adjustable shoulder strap, signature stitching, back slit pocket, internal zip fastening pocket and two patch pockets, fully lined. Double zip fastening at top. harveynichols.com

Print Dress Etro

Accelerating timeless tailoring, Etro punctuate this tapered number with a bout of paisley power.

In coal black with panels of the loud pattern in olive green and matte gold, this over-the-knee silhouette is a figure-savvy savior for professional functions and parties alike. mytheresa.com

Intrecciato woven leather belt Bottega Veneta

Black intrecciato woven leather belt with gunmetal buckle fastening. Perfect for wearing with tailored trousers or jeans, this versatile piece will be your go to choice of accessory. matchesfashion.com

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LIFESTYLE

STUFF WE LIKE Check out the latest gadgets and a host of other items for executives on a break or having some family time

ÂHUBLOT

LUXURY HEADPHONES

For having the optimum audio experience, a headphone plays a crucial role especially if the engineering design is high grade.

But for those who want style to go with it, the exterior design, and added features make all the difference. For the people that like the Hublot brand of crafting, with the creativity of Monster, the brands have finally teamed up for the Inspiration edition noise canceling headphones. Host of tech-powered features like the USB connectivity, Bluetooth with AAC and APT-X codecs, and userfriendly sound shaping technology, geeks can now boast of having technology, designing and fabrication all from the single product from some of the best known brands across the globe.

hublot.com

‡ONE

OF A KIND - GOLF CLUBS

The Japanese playmaker portrays the clubs as the vocation of “golf artisans”.

The company claims that more than 100 craftsmen are occupied in manufacturing each of these exclusive clubs. Not just that, but there are craftsman who are employed for their expertise in sculpting shafts by hand-weaving carbon fabric about an iron core. The firm’s idea is to manufacture a club that imbues an assured grace and sophistication, but is also proficient in providing a potent swing. The clubs are tailor made only on special request and consumers can expect about an 8-week long delivery time.

During that period, these clubs are embellished with the finest material that is known to mankind like platinum and twenty fourkarat gold. The firm also boasts of having its share of super-star connoisseurs like Danny DeVito, Donald Trump, Jack Nicholson and Marc Anthony.

honmagolf.co.jp

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ÂMWE

EMPEROR 200 PC WORKSTATION

It definitely looks like a modern Emperor’s throne, adding sophistication and comfort to a workstation. Well, it is apt for workaholics who want all the comfort even while working on presentations or shuffling through heaps of documents.

The Emperor 200 has some cool features like touchscreen control centre, air filtering system, light therapy, electricpowered leather seat, up to three 27” LED screens and superior audio, making it an ultimate computer workstation!

mwelab.com

‚S-WORKS

+ MCLAREN VENGE BICYCLE

‰ NO

Given that legendary Italian bicycle-maker Colnago has collaborated with Ferrari on limited-edition bikes in the past.

Well, this time around it’s America’s Specialized that has joined forces with the UK’s McLaren Applied Technologies.

Together, the two have created what is being promoted as “the fastest complete performance bike in the world” – the S-Works + McLaren Venge. The bike has an aerodynamic high modulus FACT 12R carbon fiber frame that weighs in at less than 950grams – the 15 percent weight-saving over Specialized’s existing design is said to be due to the use of McLaren’s custom software, usually used for designing F1 race cars.

HANDS NO DIGITS: QLOCKTWO

QLOCKTWO is a revolutionary product designed and manufactured by German precision watch maker “Biegert & Funk”. The watch has completely transformed the art of timekeeping. The clock doesn’t inform people about the time of the day by using the usual digital or analog display methods. Instead, the typographical display of the timepiece informs people about the time by combining the moment with the written word. For example, when the display of the Qlocktwo is activated at 8:30am, it lights up to inform the user that “It is half past eight”. The text displayed on the timepiece automatically changes every 5 minutes.

venge.specialized.com

qlocktwo.com

Ê THE

ORB

There are quite a few gadgets that stand out for their innovativeness. The “Orb” is one such interesting product that has managed to capture the attention of tech geeks during the past four years. The “Orb” is basically a Bluetooth enabled headset that can be worn as a ring. It has been jointly developed by two leading consumer product companies, “AbsolutelyNew” and “Hybra Advanced Technology”.

The product comes equipped with several functionalities.

Among the usual functionalities offered by the Orb were uses like hands free calling with guaranteed crystal clear sound made possible by high quality bone conduction audio technology employed by the gadget. The deluxe edition of the device offers hi-end features like calendar reminders, text messages and Caller ID.

hybratech.com/products/orb

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. . the B I G

HOTEL guide YOUR GUIDE TO THE KINGDOM’S HOTEL OUTLETS

DINING SHERATON HOTEL BAHRAIN Al Safir Restaurant Gastronomical buffets for breakfast lunch and dinner as well as superb á la carte options.

Opening Hours: Thursday - Saturday 12:30PM to 3:00PM Every night except Sunday: 8:00PM to 11:00PM Fiamma is closed on Sundays

Saraya: All Day Dining / International Exquisite buffets with flavors from across the world. Available is breakfast, lunch and dinner and also a la carte and live cooking station.

Soie Chinese Restaurant

Wok: South East Asian Restaurant

Golestan Restaurant Discovery of traditional Iranian dishes with freshly oven-baked breads served at the table.

Opening Hours: Sunday to Thursday Lunch 12:30 PM – 2:45 PM Dinner 7:30 p.m. – 11:30 PM Friday: Lunch 12:30 PM – 3:45 PM Dinner 7:30 PM – 11:30 PM Closed on Saturdays

Espressamente Illy A perfect place to meet and enjoy a cup of espresso, refreshing beverages and light snacks.

Opening Hours: Daily: 7:00 AM – 10:00 PM For Information & Reservations Al Safir: +973 17533533 ext 259 Soie Chinese Restaurant: +973 17 533 533 ext. 497 Golestan Restaurant: +973 17 533 533 ext. 375

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Designed with an indoor and an outdoor seating area, this outlet will serve authentic Italian food.

Opening Times: Daily 6:30AM to 10:30 AM (11AM on weekends) Lunch: 12:30PM to 3:30PM Dinner: 7:00PM to 10:30PM

Opening Hours: Daily: 7:00 PM – 11:30 PM Closed on Fridays

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Fiamma: Italian Restaurant

Opening Hours: Breakfast 6:30 AM -10:30 AM Lunch 12:30 PM – 3.30 PM Dinner 7:30 PM – 11:30 PM Relax in the dramatic ambience with dark wood floors, oriental ornaments and lanterns.

Baharat, Kempinski

SOFITEL BAHRAIN ZALLAQ THALASSA SEA & SPA

Espressamente Illy: +973 17 533 533 ext. 1790

The perfect combination of stones and wood in the décor to reflect an Asian feeling is defiantly there.

Opening Hours: Wednesday to Monday: 7:00PM to 11:00PM Wok is closed on Tuesdays

Tapas: Restaurant It services a wide range of exciting tapas, and the best cocktails on the island. Tapas bar has a truly vibrant and lively atmosphere with its Cuban band.

Opening Hours: Daily: 11:30AM to Midnight

La Mer: Seafood Restaurant It is the signature restaurant of the hotel, guests will enjoy the freshest seafood and catch of the day cooked at the live cooking station with a French savoir-faire to please all tastes.

Opening Hours: Daily: 7:00PM to 11:00PM

Pashawat: Arabic Restaurant It is open in the evenings and offers a delightful Lebanese cuisine. Guests will enjoy large varieties of Mezzah as well as delicious charcoal grilled specialties.

Opening Hours: Monday to Friday: 7:00PM to 1:30 AM (Closed on Saturdays and Sundays) For Information & Reservations Hotel: +973 1763 6363 Concierge: +973 39349659

China Garden The restaurant, which is designed in a modern oriental style, offers a varied selection of food influenced by distinct Chinese regions creating Cantonese, Szechuan and Peking specialties.

La Med, Ritz Carlton

Opening Hours: Monday to Saturday Lunch 12:00pm to 3:00pm Dinner 7:00pm to 11:00pm Closed on Sunday

Klouds Enjoy an assortment of culinary delights with their special Themed Nights everyday of the week.

Opening Hours: Daily: 7PM to 11PM

Friday Brunch Discover The K difference in Friday Brunch!

Plums The specialty being premium beef and fresh, top quality seafood, it provides guests with the ultimate in dining pleasure.

Opening Hours: Dinner: 7 PM to 11:30PM

Primavera Primavera, the ever popular Italian restaurant offers a very exciting menu.

Opening Hours: Friday, 12:30PM to 4:30PM

Opening Hours: Lunch: Noon to 3PM Dinner: 7PM to Midnight

The K lounge

Nirvana

Some new dishes include the world famous Angus steaks and exceptional desserts with that extra K flavor.

Our ongoing promotions include: Daily Happy Hour from 5pm to 7pm Coors Light & Burger Treats Ladies Night from Saturday to Wednesday all cocktails free of charge for Ladies.

Nirvana brings royal flavors to The Ritz-Carlton for a dining adventure rarely enjoyed outside of India.

Opening Hours: Daily: 11AM to 2AM

The Ritz-Carlton has a dedicated cigar lounge with a cellar of premium malts, cognacs and vintage wines.

Kenza Lounge

Opening Hours: Daily: Noon to 2AM

Outdoor seating and Arabesque interiors, experience the finest Lebanese dining.

Opening Hours: Tuesday to Sunday: 7PM to 2AM For Information & Reservations

K Hotel: (973) 1736 0000 Klouds: (973) 1736 0000 ext. 4019 K Pool: (973) 1736 0000 or email banquet@thekhotel.com

THE RITZ‐CARLTON, BAHRAIN HOTEL & SPA Overlook Café The perfect place to relax by the water and enjoy a variety of light lunch items, refreshments, beverages and cocktails with a tropical flair.

Opening Hours: Daily: 10 AM to 6 PM

La Med Casual dining in generous surroundings is brightened with natural sunshine and views of the turquoise blue waters of the Gulf.

Opening Hours: Continental and Arabic Breakfast: 7AM to 10:30AM Lunch Buffet: Noon to 3:30PM Lunch Express: Noon to 3:30PM All Day Dining Menu: 3:30PM Dinner: 7PM to 11:30PM Friday Brunch: 12:30 PM to 4PM

Opening Hours: Lunch Noon to 3PM Dinner 7PM to 11:30PM

Burlington Club

The Lobby Lounge The traditional high tea is served daily in the Lobby Lounge and boasts all the luxurious delicacies that you would expect.

Opening Hours: Daily: 8AM to Midnight

The Ritz Gourmet Lounge Experience authentic chic ambience like in a Parisian along with homemade pastries and richly decorated desserts.

It is favored by Japanese Embassy staff who are said to love its peaceful Zen-like surroundings and exquisite features, including teppanyaki rooms and an authentic robatayaki grill and a Sushi bar with a smoking section.

Opening Hours: Lunch 12:00pm – 3:00pm Dinner 7:00pm – 11:00pm

Takht Jamsheed Fusions

THE K HOTEL

Sato

Fusions is a contemporary and stylish rooftop restaurant boasting unrivalled views over the hotel’s tropical gardens and Manama skyline.

Opening Hours: Sunday to Friday 6pm – 12am Closed on Saturday

La Pergola Renowned for being one of Bahrain’s oldest Italian eateries, the intimate restaurant offers a fantastic Mediterranean ambience with a vaulted roof and striking wall murals depicting scenes of ancient Rome.

Opening Hours: Lunch 12:00pm – 3:00pm Dinner 7:00pm – 11:00pm

Margarita Mexicana All dishes, including tortillas and guacamole, are freshly prepared at guests’ tables to guarantee that the menu and fine dining experience are as authentic as possible.

Opening Hours: Sunday to Friday 6:00pm – 12:00am Closed on Saturdays

Royal Thai The restaurant is situated in a grand pagoda in the grounds of the hotel’s tropical gardens and provides scenic views overlooking the turquoise waters of the outdoor swimming pool.

Opening Hours: Tuesday to Sunday Lunch 12:00pm – 3:00pm Dinner 7:00pm – 11:00pm Closed on Mondays

Taking inspiration from Persia’s royal palace of Takht Jamsheed, the Gulf Hotel’s chic restaurant offers a fine dining experience fit for a king.

Opening Hours: Tuesday to Sunday Lunch 12:00pm – 3:00pm Dinner 7:00pm – 11:00pm Closed on Mondays

Zahle The menu boasts an extensive selection of hot and cold mezze, grilled meat and regional Lebanese fare, such as beautifully presented shish kebab served in a golden box atop warm Arabic bread and burning coals.

Opening Hours: Monday to Friday Weekdays: 7:00pm – 1:00am Weekends: 7:00pm – 2:00am Saturday Lunch 12:00pm -3:00pm Dinner 7:00pm – 2:00am For Reservations

Al Waha: +973 1774 6425/26 China Garden: +973 1774 6423/24 Fusions: +973 1771 3000 La Pergola: +973 1774 6419/20 Margarita Mexicana: +973 1774 6462 Royal Thai: +973 1774 6421/22 Sato: +973 1774 6429/30 Takht Jamsheed: +973 1774 6431/32 Zahle: +973 1774 6417/18

Golestan, Sheraton Hotel Bahrain

Opening Hours: Daily: 7AM to Midnight For Information & Reservations Hotel: +973 1758 0000

GULF HOTEL Al Waha Diners are spoilt for choice with an extensive array of buffet fare featuring local and international dishes, as well as an impressive variety of Bahraini hummus.

Opening Hours: Breakfast 6:00am – 10:30am Lunch 12:00pm – 3:30pm Dinner 7:00pm – 11:00pm Friday Brunch: 12:30pm - 4:00pm JULY / AUGUST 2013

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Royal suite, living area - The K Hotel

KEMPINSKI GRAND & IXIR HOTEL

Opening hours: Daily: 7:00pm - 12:00am

T-spoon

Mediterranean Grill buffet restaurant serving a variety of Mediterranean and international foods.

Conveniently located on the ground floor of Kempinski Grand & Ixir Hotel Bahrain City Centre with direct access from the mall, bringing flavours that will delight your sweet tooth.

Opening Hours: Daily: 9:00am – 11:00 pm

Mezzanine Lounge The comfortable lounge setting features a media wall with 11 mounted screens; complemented by a collection of innovative food design of tasty salads and platters.

Opening Hours: Daily: 11:00am - 1:00am

Zytoun

Opening hours: Daily: 6:30am - 11:00pm For Reservations

Hotel: +973 1729 8008

AL SAFIR HOTEL Yalla Yalla

Nasmat - Lounge & Restaurant

In place of Savoy Café, Yalla Yalla offers lunch and dinner bufftets as well as an ala carte menu.

The al fresco poolside Mediterranean ambiance offers a haven in which to escape and unwind from Manama’s buzz throughout the day.

Bennigan’s

Opening Hours: 10:00 am – 7:00 pm

Saveur Contemporary international cuisine and luxurious ambience ensure its place as Manama’s restaurant of choice for special occasions.

Opening Hours: Monday to Sunday Breakfast 6:30am - 11:00am Lunch 12:30pm - 3:30pm Dinner 7:00pm - 10:30pm

Opening Hours: Daily: 6:30AM-Midnight Enjoy tasty food and spirited conversation.

Opening Hours: Daily: 6AM-2AM

Cucina Italiana The place where Italian Food is served with style and passion.

Opening Hours: Monday to Sunday 6:00AM - 1:00AM

Baharat Experience Arabian fine dining that promises to deliver a new, exceptional culinary adventure for the whole family.

Opening Hours: Wednesday to Friday 7:00pm - 01:00am

All restaurants: +973 1717 1000

SHOPPING SHERATON HOTEL BAHRAIN Alhilal Bookshop

MÖVENPICK HOTEL BAHRAIN Silk’s restaurant Experience fine dining and sample creative menus prepared by seasoned and culinary experts. The unique show-kitchen/live-cooking concept provides an exciting and lively setting.

Opening Hours: Daily: Breakfast 9:00am - 10.30 am Lunch 10:00am – 4:00pm Dinner 5:00pm – 12:00am For Reservations

Silk’s restaurant: +973 17460017

Opening Hours: Daily: 9AM to 9PM For Information

Alhilal Bookshop: +973 17 531 665

THE RITZ‐CARLTON, BAHRAIN HOTEL & SPA Chopard Boutique Opening hours: Daily: 7AM to Midnight

Mohd Sharif Hatam & Sons

NOVOTEL AL DANA RESORT La Perle Enjoy a delicious range of culinary specialties with an extensive selection of appetizers, salads and desserts to complement your choices Seafood and fishes.

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Opening hours: Saturday to Thursday: 10AM to 2PM – 4PM to 8PM For Information

Chopard Boutique: +973 17 580 667 Mohd Sharif Hatam & Sons: +973 17 580 889

SPA & SALON SHERATON HOTEL BAHRAIN

KEMPINSKI GRAND & IXIR HOTEL Pure Spa Opening Hours: Daily: 11:00 am to 8:00 pm

Image Spa & Leisure Opening Hours: Daily: 6Am to 10PM

For Information & Reservations +973 1717 1122

Sheraton Health Club Opening Hours: Daily: 7AM to 10PM

Sheraton Fitness Opening Hours: Daily: 9AM to 8:30PM For Information

Image Spa & Leisure: +973 17 524 570 Sheraton Fitness: +973 17 524 570 Sheraton Health Club: +973 17 533 533

SOFITEL BAHRAIN ZALLAQ THALASSA SEA & SPA

THE RITZ‐CARLTON, BAHRAIN HOTEL & SPA Elie & Jean Beauty Center Gents Saloon Opening hours: Saturday to Thursday: 9:30AM to 8PM Friday: 10AM to 7PM

Sports Club & Spa (Membership only) Opening hours: Daily: 5:00AM to 10:30PM For Information

Elie & Jean Beauty Center - Gents Saloon: +973 17 580 798

Thalassotherapy (Call for Appointment) For Information & Reservations Hotel: +973 1763 6363 Concierge: +973 39349659

THE RITZ‐CARLTON, BAHRAIN HOTEL & SPA Elie & Jean Beauty Center Gents Saloon Opening hours: Saturday to Thursday: 9:30AM to 8PM Friday: 10AM to 7PM

Sports Club & Spa (Membership only) Opening hours: Daily: 5:00AM to 10:30PM

Elie & Jean Beauty Center - Gents Saloon: +973 17 580 798

AL SAFIR HOTEL Ann Beauty Salon Come in and relax to soothing music as our therapists provide the perfect treatment.

For Information & Reservations Al Safir Hotel & Tower: +973 1782 7999 Email: alsafirh@batelco.com.bh Bennigan’s: +973 1781 3750 Website: bennigans.com.bh Cucina Italiana: +973 1700 1317 Website: cucinaitaliana.com.bh

THE K HOTEL The K lounge Opening Hours: Daily: 11AM to 2AM

Champions Sports Lounge Opening Hours: Daily: 11AM to 2AM For Information

K Hotel: (973) 1736 0000

GULF HOTEL Sherlock Holmes Opening Hours: Daily: 12:00pm – 2:00am

Typhoon Bar and Lounge Opening Hours: Daily: 5:00pm – 1:00am Happy Hour: 5:00pm – 7:00pm

Vintage Wine Bar Opening Hours: Daily: 5:00pm – 1:00am

For Reservations

Royal Suite Bedroom, Kempinski

K Hotel: (973) 1736 0000 Sherlock Holmes: +973 1771 2450 Typhoon Bar and Lounge: +973 17 746 395 Vintage Wine Bar: +973 1774 6461

Fiamma, Sofitel

NIGHTLIFE SHERATON HOTEL BAHRAIN An Nada Lounge Opening Hours: Happy Hour: 1:00 pm to 7:00 pm Daily 1:00 PM – 1:00 AM For Information

An Nada Lounge: +973 17 533 533 ext. 293

KEMPINSKI GRAND & IXIR HOTEL Boudoir Opening Hours: Monday to Sunday: 5:00pm - 2:00am

Bizarre Lounge Opening Hours: Daily: 9:00pm - 2:00am For Information & Reservations Hotel: (973) 1717 1000

SOFITEL BAHRAIN ZALLAQ THALASSA SEA & SPA

NOVOTEL AL DANA RESORT

Amber Bar

Le Bellevue

Lagoon Pool Bar

A relaxed yet elegant bar offering one of the most stunning views of the sea and city skyline. Light live music in the evenings.

Opening Hours: Daily: 8AM to 8PM

Opening hours: Daily: 4:00pm - 2:00am

Lobby Lounge Bar

Pool Bar

Opening Hours: Daily: 8AM to Midnight

Tapas: BAR

Pool bar is open on weekends during December- February and every day from March 1 until November. (Closed during Ramadan).

Opening Hours: Daily: 11:30AM to Midnight

Opening hours: Daily: 9:00am -8:00pm

Opening Hours: Daily: 6PM to 2AM

For Information

Hotel: +973 1763 6363 Concierge: +973 39349659

For Reservations

Hotel: +973 1729 8008

JULY / AUGUST 2013

85

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Quoted “It is well enough that people of the nation do not understand our banking and monetary system, for if they did, I believe there would be a revolution before tomorrow morning.”

Henry Ford

“The modern banking system manufactures money out of nothing.”

“Banking technology has made it simple and efficient to invest in good causes.”

Josiah Stamp

Mark Skousen

“It is not by augmenting the capital of the country, but by rendering a greater part of that capital active and productive than would otherwise be so, that the most judicious operations of banking can increase the industry of the country.”

Adam Smith

“I believe that banking institutions are more dangerous to our liberties than standing armies.”

Thomas Jefferson

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“Drive-in banks were established so most of the cars today could see their real owners.”

“Money plays the largest part in determining the course of history.”

E. Joseph Cossman

Karl Marx

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