12 minute read

board diversity

Next Article
alternative funds

alternative funds

Mixing it up

There has been a stronger focus on board diversity in general over the past decade, but fund boards have been slower to evolve. So what are the benefits of driving diversity among these groups – and how can progress be speeded up?

Advertisement

Words:

Alexa Robertson

ONLY MONTHS AFTER the Financial

Conduct Authority published measures to improve the diversity of company boards, the world of finance is continuing to step up efforts to broaden the thinking and experiences represented on fund boards.

However, while progress is being made, the difference in regulation between listed and unlisted funds has meant that some boards have taken longer to bring about change than others.

“When it comes to many fund boards, this is not as regulated an area as, for example, listed businesses,” says Mirek Gruna, Chief Commercial Officer, Jersey, at IQ-EQ. “In that sense, the public interest in board diversity is not as big a factor as it is for larger organisations.

“But, irrespective of that, the key principles of diversification apply in the same way, whether it is a founding board or the board of a FTSE 100 company.

“Diversity improves decision-making, strengthens corporate governance and effectively makes the fund or the company more resilient.”

WHAT’S IN A WORD?

The definition of a diverse board – and exactly what that encompasses – is evolving.

Brian Burkholder, Managing Director in Cayman of HF Fund Services, an Equiom company, has seen a dramatic shift in the way that diversity is being considered at board level today.

“Five years ago, the topic of board diversity in terms of gender, race and other factors was never discussed, but it’s starting to become a topic of focus,” he says. “At one time, when talking about diversity, we just focused on skill sets – do you have an accountant, do you have a lawyer – but now it’s extending beyond that.

“Diversity, to me, includes representatives of the community to reflect the nature of the investors in the fund, which is most likely a diverse group of people.”

Norma O’Sullivan, Managing Director of TMGA Wealth Management, warns that diversity can be thought of in too limited a way. “When people say diversity, particularly in the context of boards, there can be an assumption that what you’re talking about is female representation or ethnic minority representation. But there are other ways to look at diversity.

“There’s neurodiversity, for example, and age diversity, which can provide different generational perspectives, and socio-economic diversity.

“It’s not just about female and ethnic minority representation on boards – although that’s a good starting point. By being successful in that, you are more likely to increase the aspects of diversity on the board.”

Diversity improves decision-making, strengthens corporate governance and makes the fund or company more resilient

A CLEARER VISION

So what are the benefits of driving diversity among fund boards? And – perhaps more pressing – what are the dangers of failing to view diversity as a priority?

“If you think about a board, it’s expected to have a balance of skills and experience, and be able to exercise sound judgement,” says O’Sullivan. “Those are fundamental concepts of corporate governance.

“To do that, a board needs to be fully aware of a broad range of issues that could be impacting the business, along with the requirements and expectations of its investors and wider stakeholders.

“There has to be diversity in order to increase awareness through greater clarity of thought. Increased clarity – through that breadth of thought and experience – allows more effective decisions to be made.”

While diversity is vital for strategic decision-making, it’s also increasingly important for investors, who are becoming more and more discerning about the ESG impact of new funds.

“If you have investors who are measuring ESG, especially the governance and the social aspect of ESG, and are ▼

looking at platforms to invest in, they will themselves be asking tough questions on that,” says Gruna.

Burkholder agrees, and says we are at a point where the values of failing to prioritise diversity are, in themselves, why this must be driven forward across the sector.

“Some asset managers will eventually start to have trouble attracting money to their funds if they don’t adopt and embrace this diversity factor,” he says. “It’s simply the right thing to do.

“I’ve been appointed to a board and it’s made up of three accountants – all middle-aged males – and you think: ‘Well, what is that going to do in terms of bringing a diversified skillset and diversified experiences to the board?’

“A board like that is not well positioned to handle all of the issues that come up over the lifespan of a fund. A lot of different things happen over the lifespan of a fund, and you want people who bring different experiences to each situation – and it won’t be three accountants or three people with experiences that are all the same.”

FROM THE GROUND UP

While diversity is improving at board level, there remain short-term – as well as longer-term – challenges to building truly diverse fund boards.

Monette Windsor, who is a Director at HF Fund Services and a former Co-Chair of the Cayman branch of campaigning The goal is that, by 2040, 30% of senior investment and executive committee member roles will be held by women.

“By looking ahead to 2040, what we’re really doing is targeting the next generation. It’s about outreach, it’s about reaching out to girls in high school and college, providing programmes to inspire them and showing them there is a clear pathway for them into careers in finance.

“It’s also about providing mentors for women either already in the industry or thinking about a career in the industry, no matter what stage they’re at, so women can help raise each other up.”

Asset managers will start to have trouble attracting money to their funds if they don’t adopt and embrace diversity

group 100 Women in Finance, believes that, although women are becoming better represented in the finance sector, achieving real diversity involves change at grassroots level.

“Of course it’s good to have diversity on fund boards, but if there are not women at that level in their career who can fill those positions, you just can’t fill those positions,” she says.

“At 100 Women in Finance, we have a global campaign called Vision 30/40.

MAKING INROADS

It’s clear that much remains to be done on diversity. But for Windsor, who is based in Cayman, the change in the finance landscape over the past 10 years is a source of great hope and optimism.

“Although the Cayman Islands has a big finance industry, it is a small island,” she says. “Ten years ago, when we founded 100 Women in Finance here, we needed to have 100 members signed up and we were scratching our heads trying to think of senior women in the industry at that time and whether we would be able to get enough signed up.

“But here we are 10 years later and we have more than 700 members, on an island of only 65,000 people, which is quite something. We’re definitely going in the right direction.” n

No more Monday blues

Daniel Holgate, Chief Technology Officer at Agile Automations, shares the benefits of using a specialist intelligent automation provider to unleash the full potential of your workforce and cut out repetitive work processes

To stay ahead of the competition, an organisation’s infrastructure must be lean, innovative and seamlessly integrated

THE POST-PANDEMIC business landscape is constantly shifting. It requires businesses to adapt their service models and stay agile so that they can change as fast as market situations or customer expectations change. To stay ahead of the competition, an organisation’s infrastructure must be lean, innovative and seamlessly integrated.

Intelligent automation (IA) is the next stage in this evolution of how we work. It refers to the integration of robotics with multiple components from different emerging technologies.

Robotics and automation are transforming the efficiency of every organisational function – from finance, tax, human resources and technology infrastructure to supply chain, governance and risk.

Combining the skills of human workers with a digital workforce is at the heart of IA. This will allow business processes to operate more quickly and efficiently than ever before.

Automation isn’t the future, we are already here.

What is RPA and why do I need it?

Automation solutions such as robotic process automation – or RPA – allow organisations to automate their processes without the need for complex, strategic changes to their core infrastructure – or indeed changes to databases and methods of working.

RPA is the application of technology that involves a software application – a ‘robot’ that captures and interprets a transaction or process, manipulates the data, triggers responses and communicates with systems and humans, including staff and customers.

It does this with outstanding efficiency, while offering enhanced risk and governance controls with end-to-end audit trails. It can operate 24 hours a day, seven days a week – with some processes eliminating the need for human engagement altogether.

All data-driven, customer-facing or finance-related businesses face challenges, including having limited time or budget and higher risk of maintenance overload when they think about implementing an innovative technology.

Agile Automations’ custom-coded solutions offer a way through these challenges, while also offering businesses the ability to scale.

What type of RPA solutions are available?

According to the 2022 Gartner Magic Quadrant report, RPA is the fastest growing area in the software market and the most suitable choice for operational efficiency.

However, the market remains fragmented, with several providers offering solutions that are hard to maintain and often not fit for purpose soon after the implementation.

For a small-to-medium-sized business, the challenges involved in trying the innovative technology include limited time or budget, operational risk or lack of skilled resources for ongoing maintenance.

The market sector can also be confusing for the purchaser, with providers repurposing or relicensing off-the-shelf RPA solutions made by one or two industry giants.

These solutions either fall short of the required automation or must be maintained by a skilled workforce, meaning extra investment in people.

However, Agile Automations’ solutions have the following key features, making them unique, yet versatile: • Efficient and targeted – Our solutions are custom-coded, AI-powered and designed for a specific requirement that is defined by our own Agile Scrum and

Prince2-qualified scoping consultants. These machine-learning algorithms match with many known and unknown scenarios.

• Fully supported – Our unique proposition is designed to help SMEs who may not have skilled resources to maintain the software. We support and maintain

RPA projects for our clients from start to finish, covering all aspects of the project, including discovery, scoping, development, implementation, testing and training, with return-on-investment evaluations.

• Cost effective and independent – We do not use any third-party licences or off-the-shelf products. Our skilled

Manchester-based engineers design and develop the RPA solutions specifically to meet the client’s complex requirement.

• Agile and scalable – We have the experience in software automation to remove your blockers. We have developed a huge library of APIs, allowing us to automate almost any system with remarkable speed and accuracy. With artificial intelligence built in, these solutions learn from their use while remaining agile and scalable.

• System, process or industry agnostic –

Our solutions are applicable to any rulesdriven process involving any size of data.

With complex but easy-to-maintain APIs, our solutions can automate any datadriven process in any industry.

• Modular and adaptable – We proactively build and maintain robust APIs that target industries’ major systems, so that when there is a need for a change we do not need to rebuild the entire solution. n

A game-changer for client KCS

Kevin Attwood, Operational Manager, Kent County Council Commercial Services, says:

“Prior to the automation solution built by Agile Automations, we used to process each email order manually, by verifying customer details and product order details.

“This process was not only timeconsuming but even with a highly trained team, the volume led to some errors and inevitable order delays.

“The robotic process automation solution built by Agile Automations has helped us reduce errors and improve customer service by processing orders faster, without errors. We achieved a more than 50% saving in our human resources, allowing us to switch the resource to more value-add services for our customers.

“Agile Automations supplemented the solution with full management information to support our business decisions. We particularly like that it maintains end-to-end audit trail and allows exception handling so that all orders can be traced back if required.

“The solution is versatile and scalable. We are so happy with the solution that we are considering further areas within our organisation that would be able to benefit from automation solutions from Agile Automations.

“We continue to form a long-term strategic partnership to that end.”

Case study: cutting processing time by 50% with Intelligent Document Processing Automation

This solution continuously runs unattended on a robust server, scanning a shared folder and Outlook email inbox for new document requests.

These documents come in a variety of formats, including Excel, Word, PowerPoint, email body and PDF (both scanned and true PDF). Our robust Optical Character Recognition (OCR) module can read the scanned documents with remarkable accuracy.

The data extracted, once in a digitally structured format, can be used to process the request in various systems, while keeping the sender informed.

The specific uses of this solution include: • Order processing for supply and procurement divisions • Invoice and remittance processing for finance divisions • Account maintenance for customer relations • Payslips, P60s, tax processing for payroll and HR divisions • Audit and reports processing for regulatory risk and reporting divisions. The solution is so versatile that, with minimum configurations, it can read any document, extract the data and use it to achieve the desired outcomes for any purpose.

WHERE TO START

Whether you are new to intelligent automation or you have tried it in your organisation but perhaps feel that you might not be experiencing the full benefit, contact Agile Automations to see how we can take you to the next level of automation.

We also specialise in working with existing solutions, as we will build and maintain further modules to complement them and improve efficiency, accuracy and customer satisfaction, such as with SAP and other key infrastructure.

Our proof-of-concept solutions can be tried without the need for significant investment or long-term commitment.

FIND OUT MORE

Email: businesslife@agileautomations.co.uk Tel: (+44) 0161 804 1399 or 0203 912 0882 Web: www.agileautomations.co.uk/contact

This article is from: