BUSINESS RELATIONSHIPS

Page 42

Chapter 2 • Self-Awareness: A Point of Departure

SELF-AWARENESS QUESTIONNAIRES (SAQ) Which of your many personal characteristics are most likely to affect the way you deal with others? We have picked seven measures that are related to effective interpersonal relations and improving your interpersonal skills. Learning style refers to your preferred way of learning based on your relative emphasis of four different learning modes. Interpersonal needs indicate what you want from your interactions with others. Your level of assertiveness indicates how you go about getting what you want. The big five personality factors indicate your levels of adjustment, sociability, openness, agreeableness, and conscientiousness. Cognitive style refers to the general way you approach and attempt to solve problems. Locus of control refers to whether you believe you are or are not in control of what happens to you. The Type A personality test indicates the degree that you feel under time pressure to accomplish several things at once, making you competitive and aggressive, versus taking things more slowly and enjoying non-work-oriented activities. The following questionnaires have been designed to measure each of these characteristics. Take the time now to complete them. When you’re finished, you’ll find directions for scoring each of the questionnaires and a discussion of what the results say about you and your interpersonal skills.

SAQ 1: Learning Style15 Assess your learning style by ranking the following eight statements describing different ways of learning. Circle the number along each scale that best describes your behavior from the extremes of 1, “This does not describe me at all,” to 5, “This describes me perfectly.” Circling 3 would be an uncommitted position to either extreme. Circling 2 means the statement is rarely how you behave, and 4 indicates that the statement is often how you behave. 1. I enjoy venturing into new experiences and relationships to see what I can learn. This does not describe me at all 1 2 3 4 5 This describes me perfectly 2. I actively participate in “here-and-now” experiences that enable me to become aware of how I affect my environment and others. This does not describe me at all 1 2 3 4 5 This describes me perfectly 3. I am a careful observer of events and people, and find myself reflecting on what I see and hear from what goes on around me. This does not describe me at all 1 2 3 4 5 This describes me perfectly 4. I find myself talking with others about our recent experiences so that I can make sense of what people say and do and why events turn out as they do. This does not describe me at all 1 2 3 4 5 This describes me perfectly 5. I like to manipulate abstract ideas and symbols to visualize how concepts and things are related. This does not describe me at all 1 2 3 4 5 This describes me perfectly 6. I find myself engaging in “what if” forms of reasoning and synthesizing ideas into hypotheses and models for future testing. This does not describe me at all 1 2 3 4 5 This describes me perfectly 7. I enjoy taking risks by testing my ideas on others or in actions to see if they work. This does not describe me at all 1 2 3 4 5 This describes me perfectly 8. I am a decisive and practical problem solver who enjoys putting plans into action. This does not describe me at all 1 2 3 4 5 This describes me perfectly

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Index

15min
pages 402-411

Appendix: Exercise Guidelines and Materials

14min
pages 396-401

Principles for Ethical Decision Making

2min
page 318

Action Plan Implementation

2min
page 335

Ethical Screening

2min
page 317

When Might Resistance to Change Be Helpful?

27min
pages 267-281

Applying Ethical Guideposts to Decisions

2min
page 316

Strategies to Overcome the Resistance to Change

2min
page 266

Stages of Team Development

15min
pages 289-299

Skills for Promoting Change

4min
pages 263-264

Applying Persuasive Skills in Formal Presentations

14min
pages 235-244

Improving Your Persuasive Skills

5min
pages 233-234

Persuasion Tactics

2min
page 232

Persuasion Strategies

2min
page 231

Considering the Cost–Benefit Equation

33min
pages 214-228

General Guidelines for Political Action

5min
pages 211-212

Specific Political Strategies

3min
page 213

Political Diagnostic Analysis

9min
pages 208-210

Delegation Skills

20min
pages 195-205

Coaching to Improve Performance

2min
page 179

Obtaining Goal Commitment

20min
pages 165-175

How to Set Goals

3min
page 164

Image Communication

15min
pages 121-130

What We Know about Providing Feedback

22min
pages 133-144

What We Know About Effective Listening

6min
pages 116-117

What Skills Are Required to Send Messages Effectively?

25min
pages 102-113

What Can You Do To Apply EI?

27min
pages 87-99

What Research Tells Us about EI

2min
page 86

Self-Awareness Questionnaires (SAQ

42min
pages 42-62

How to Increase Your Self-Awareness

11min
pages 38-41

Planning for Implementation

14min
pages 75-82

Guidelines for Participating in Chapter Exercises

2min
page 33

Summarizing Your Self-Awareness Profile

13min
pages 63-70

Chapter 1 Skills: An Introduction

1min
page 26

Defining the Key Interpersonal Skills

2min
page 29

How Do You Teach Skills?

4min
pages 31-32
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