Consumer Products’ Supply Chain Transformation IN ASSOCIATION WITH
MCPHERSON’S
DIGITAL REPORT 2020
McPherson’s Consumer Products’ Supply Chain Transformation 02
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McPherson’s Limited, established in 1860, is a leading supplier of Health, Wellness and Beauty products in Australasia and China www.mc phe rso ns. com . a u
MCPHERSON’S
“ Our business cannot function without the right people. I firmly believe the well-worn statement ‘culture eats strategy for breakfast” — Mark Brady, Global Supply Chain Director, McPherson’s 04
Mark Brady, Supply Chain Director for McPherson’s Consumer Products, tells us about how great people, sound methodology and tools, and meeting customers where they are is the key to successful digital transformation.
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Pherson’s Consumer Products (MCP) is the embodiment of a business that has adapted to
changing times. From manufacturing the nuts and bolts used to build the iconic Sydney Harbour Bridge, to making the railway spikes that link Sydney to Perth by rail, to now becoming a marketing and distribution company that delivers products that are found in the bathrooms and kitchens of homes across all their markets, MCP has adapted to hundreds of challenges over the years. With customers ranging from major supermarkets such as Also ALDI, Coles, Metcash and Woolworths, through to small, independent pharmacies, and big pharmacy groups such as Chemist Warehouse, Priceline Terry White etc, Mark Brady, Supply Chain Director for McPherson’s Consumer Products, says the secret to MCP’s success is people. www.mc phe rso ns. com . a u
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MCPHERSON’S
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1860
Year founded
$22.1m Revenue in AUD dollars (FY20)
600
Number of employees
“Our vision is to be bold, be brave, be better. It’s about being audacious & stretching. And being able to make mistakes in safety” — Mark Brady, Global Supply Chain Director, McPherson’s
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MCPHERSON’S
A look inside The MCP warehouse... CLICK TO WATCH
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E X E C U TIVE P R O FILE :
Mark Brady Title: Global Supply Chain Director Industry: Marketing and Manufacturing Location: NSW, Australia
Mark has led the Global supply chain area for McPherson’s for the last seven years, after being promoted from his role driving continuous improvement and quality across the organisation. Mark has been able to lead the organisation’s supply chain through structural and operational change and efficiency improvement, enabling sustainability and growth with McPherson’s. With 20 years of experience across operations and supply chain, Mark has worked within a number of industries – including pharma, FMCG, food grade manufacturing, electronics and services delivery. As an engineer by education, Mark has a robust analytical approach coupled with qualifications in continuous improvement methodologies, including Lean, Six Sigma and World Class Manufacturing. McPherson’s has performed well through COVID with the support of strategic partners in supply, logistics and of course directly with our customers. Our staff remain safe and well and the entire supply chain team functions as a whole through these unprecedented times led by Mark.
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“ I f I can ensure people can see their value, know their place and have line of sight to how that value deliveries for the broader business goals & strategy– that’s the ideal” — Mark Brady, Global Supply Chain Director, McPherson’s
“Our business cannot function without the right people,” says Brady. “I am so very fortunate to have the right people around me, both in supply chain and other functions in the business. I firmly believe the well-worn statement ‘culture eats strategy for breakfast’.” One might think that a business that has been able to evolve would be a hot-bed of employee turnover as the business looked for new ideas and innovative approaches. But that’s not the case. Brady is a relative newcomer to the business, having been there for
A look inside The MCP warehouse... CLICK TO WATCH
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2:55
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A look inside The MCP warehouse... CLICK TO WATCH
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about ten years. The average tenure of personnel in his supply chain team is 19 years with three team members marking over 40 years of service. “High calibre and functional expertise is multiplied by creating the right environment for everyone to succeed,” says Brady. He says that comes by questioning and listening to everyone. While Brady has a Black Belt in Six Sigma and Lean methodologies, he says through enga gement and leading by example he knows that when he’s not there on a night shift that everyone from the cleaning crew to warehouse staff are doing the right thing because they trust each other and the systems they have created. Being prescriptive with
“ High calibre and functional expertise is multiplied by creating the right environment for everyone to succeed.” — Mark Brady, Global Supply Chain Director, McPherson’s
a methodology or set of tools is not always the answer. Rather, success comes from taking what works and listening to people.
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MCPHERSON’S 105 VANESSA STREET KINGSGROVE NSW AUSTRALIA 2208 T +61 (02) 9370 8000
www.mcphersons.com.au
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