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Enabling technology transformation to the
cloud
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WRITTEN BY
SOPHIE CHAPMAN PRODUCED BY
JAKE MEGEARY
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INGRAM MICRO
As the technology industry evolves, Ingram Micro continues to enable digital transformation with the cloud
I
ngram Micro is an emergent leader in the global technology sector; dedicated to enabling its customers and its entire
organization to achieve technological transformation. “Technology underpins our organization and the pressure is on to get it right. To achieve a 04
competitive advantage, companies must align with the evolving landscape. Ingram Micro is well poised to meet the demands of this evolution,” says Greg Onoprijenko, Director of Cloud for the company’s Canada operations. “We’re continuously innovating to maintain relevancy for our customers and our entire organization.” As the world’s largest technology distributor, the company provides a wide array of products to its customers including laptops, smartphones, printers and IT infrastructure and services to its wide variety of customers, reaching from retail to telecommunications to value-added resellers (VARs). In Canada, Onoprijenko heads the company’s fastest-growing division: Cloud. “As customers transform their businesses and start to adopt more cloud services, their dependence on the IT channel for guidance
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INGRAM MICRO
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“ Technology is extremely important to us, and there’s a lot of pressure to get it right” — Greg Onoprijenko, Director of Cloud Canada Ingram Micro
CLICK TO WATCH : ‘INGRAM MICRO CLOUD OVERVIEW’ 07 has become increasingly critical to
backup and recovery, and communica-
their success,” he says. “This increase
tions and collaboration services.
in demand has resulted in revenue
The third unit is the Infrastructure-as-a-
growth as we develop more solutions
Service (IaaS) team. “The IaaS team is
in the portfolio and add a larger staff to
completely focused on data centre
support the demand. We’re fortunate
transformation and public cloud
to be leading an extremely profitable
infrastructure. The solutions we sell
and fast-growing business.”
within that portfolio include Microsoft
The company’s Cloud operations
Azure, Amazon Web Services, and
are divided into three business units.
IBM Cloud,” explains Onoprijenko.
The first is the Microsoft team, which
“One of the competitive advantages
primarily focuses on Office 365 and
we have in the Cloud division is just the
the associated licensing models. The
sheer breadth and depth of the team.
second unit addresses Software-as-a-
We have over 1,500 dedicated cloud
Service (SaaS), such as cloud security,
employees globally, with extensive w w w.i ngra mmi c ro c lou d . ca
INGRAM MICRO
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industry experience. For our custom-
another clear differentiator that
ers and channel partners who need
separates it from its competitors.
guidance and advice, we have the
Ingram Micro offers a fully automated
industry’s best team to lean on,”
platform that enables cloud services
comments Onoprijenko. As Ingram
transactions with centralized dash-
Micro transforms its business model,
boards, reporting and support.
change management across the
“The platform covers any need that
company has its challenges. To
a partner may have when delivering
effectively combat these challenges,
cloud services,” he continues.
Ingram Micro’s Cloud team is continu-
“As channel partners become mature
ously providing education to ensure
and more successful in the cloud, they
that “the entire company is aligned
recognize that automation is critical to
with the cloud strategy.”
scale their businesses and that they
The company’s platform strategy is
need to have their eCommerce platform
to transact cloud services. Our global cloud service offerings make us a logical option for these companies.� As customers within the technology sector shift towards an as-a-service model, Ingram Micro is adapting its strategy. “Instead of customers buying and owning IT products, the evolution is towards everything-as-a-monthlyfee. That puts pressure on the IT channel partners to evolve and change to meet customer demands. It also puts pressure on IT distributors to change how they deliver solutions to the market. Finally, the onus is on the
E XE CU T I VE PRO FI LE
Greg Onoprijenko, Greg Onoprijenko is Director of Cloud for Ingram Micro Canada. He provides overall strategy, guidance and leadership for Ingram Micro’s cloud services business unit. He assumes all esponsibilities of the cloud business in the Canadian market which includes sales, marketing, vendor management, and new strategic alliances.
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vendors, who are ultimately creating these products and services to evolve,� reveals Onoprijenko. To embrace the change in demand for both hardware and software products, Ingram Micro is increasingly introducing new service options, with Onoprijenko claiming they are leading the industry. Onoprijenko cites traditional software licensing as an example, with customers purchasing the licenses and associated maintenance to own and manage. With the current evolution underway, firms are moving away from owning these licenses, instead opting
for a pay-as-you-go alternative to access the software, which typically resides in the cloud. “It’s an evolution. A lot of the channel partners recognize this and are proactively transforming their companies. While some companies recognize the need to change, and that they need help with it, others are unresponsive to change and risk getting left behind.” With the experience of the Cloud team, Ingram Micro can offer its partners guidance and knowledge through seminars, educational opportunities and one-on-one
“ We recently moved the entire company to Microsoft Office 365 instead of hosting the solution ourselves” — Greg Onoprijenko, Director of Cloud Canada Ingram Micro 11
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INGRAM MICRO
coaching, differentiating the firm from its competitors. “We can surround our clients with resources which can guide them along and motivate them to change proactively,” he adds. As well as enabling its customers to advance their operations, Ingram Micro is working towards the same goal of innovating its functions internally. “We’re changing our business model and evolving to the cloud. We previously had large data centres with IT infrastructure that serviced the 12
entire company. As an example, we recently moved the entire company to Microsoft Office 365 instead of hosting the solutions ourselves. We also standardized the entire company on Microsoft Dynamics CRM, versus hosting our own.” With cloud adoption increasing at such a rapid rate, one of the company’s biggest challenges is to compete with other businesses taking advantage of the advancement. “Everybody understands the opportunity and is pursuing it. Ingram Micro envisioned this opportunity before our competitors and started delivering cloud services about 12 years ago. We certainly
$50bn Approximate revenue
1979
Year founded
33,000
Approximate number of employees
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INGRAM MICRO
Choose sustainable cost savings. Now is the time to modernise.
Save up to 78% in total cost of ownership by migrating your on-prem infrastructure to Azure, and see an ROI of up to 233% with Windows 10. Learn how.
CLICK TO WATCH : ‘RENEE BERGERON, INGRAM MICRO CLOUD, CLOUD SUMMIT X KEYNOTE’ 15
“ Everybody understands the opportunity and is pursuing it. Ingram Micro saw this opportunity before our competitors”
invested early,” Onoprijenko says. Within such a competitive industry, the company has the advantage of its hardworking team with its breadth of knowledge, as well as its years of experience in the sector. As the firm continues to grow, the cloud will be a foundational part of its strategy.
— Greg Onoprijenko, Director of Cloud Canada Ingram Micro
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Ingram Micro Canada Headquarters 55 Standish Court, Mississauga, ON Canada www.ingrammicrocloud.ca