SonicWall - March 2021

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SONICWALL

KEEPING CYBERSECURITY AGILE AND ADAPTABLE IN ASSOCIATION WITH:

DIGITAL REPORT 2021


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KEEPING CYBERSECURITY AGILE AND ADAPTABLE 2

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Terry Greer-King, VP of SonicWall EMEA, explains the importance of implementing variable security and risk management solutions at an architectural level

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eadquartered in Milpitas, California, SonicWall is a Silicon Valley firewall and cybersecurity solutions company originally founded in 1991. Acquired by Dell in 2012 and later sold as a subsidiary to Francisco Partners and Elliott Management in 2016, the company’s history is one punctuated by award-winning innovation, deft stakeholder management and prescient industry development. At a time when the rules for enterprise cybersecurity are being rewritten at an unprecedented rate by remote working and an ever-increasingly digital workplace, these qualities have proven to be invaluable. Fundamentally, SonicWall is a company that believes in embracing change and doesn’t shy away from investing time, money and energy into making it happen. It was this attitude that first enticed Terry Greer-King, Vice President of SonicWall EMEA, to join. Beginning his career in the semiconductors industry during the late ‘70s, moving through the ‘PC boom’ of the ‘80s, and then finding himself in the cybersecurity arena, Greer-King emphasises that the power of technology to empower, enable and drive change in society is what motivates him. “Cybersecurity has been a growing phenomenon,” he says. “Nowadays, the threats are much more diverse. If you want to establish a security infrastructure and not touch it for five years, you’re going to expose sonicwall.com

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“ FOR ME, THE ATTRACTION OF CYBERSECURITY IS THAT IT’S QUICK, DYNAMIC, INTERESTING AND CONSTANTLY CHALLENGING” TERRY GREER-KING, VP EMEA, SONICWALL

yourself to lots of risk. For me, the attraction of cybersecurity is that it’s quick, dynamic, interesting and constantly challenging.” SonicWall is rapidly approaching its 30th year in operation. Despite this, GreerKing states, the temptation to become ‘set in its ways’ is furthest from its mind. Evolving with the times isn’t easy, but it is eminently necessary. “Change is really difficult for a business, much more than you would be led to believe. It’s not just about technology; it’s how you approach the market and customers and how you deal with business partners.” To say that COVID19 has been one of the most significant harbingers of change in cybersecurity is an understatement. In the first months of the 4

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Spring 2020 lockdown, SonicWall noted an acceleration in digital awareness and a rapid increase in business. It seemed that enterprise digital transformation journeys that might have been completed over 10 years were instead driven through in weeks. Ultimately, Greer-King reasons, this is because businesses have realised that the ‘new normal’ is here to stay, “Many people don’t think we’re going to ‘snap back’ to how things were beforehand. I believe the new challenges are going to be constant.” Indeed, even for a cybersecurity expert like SonicWall, there is no denying that remote working poses some difficult questions requiring solutions on a previously unimagined scale. Less than a decade


SONICWALL

TERRY GREER-KING TITLE: VP EMEA COMPANY: SONIC WALL INDUSTRY: CYBERSECURITY LOCATION: CALIFORNIA

ago, companies could easily protect their systems through robust firewalls in an office environment. Now, the same uniform protection cannot be guaranteed while employees work from home on potentially unsecured networks. Digital technology’s ubiquitous presence and devices that are connected 24/7 present even more targets for attack from cyber criminals. “People are and should be part of the solution, as well as part of the problem. What technology can do is mitigate risk and understand it,” says Greer-King. “Using machine learning, SonicWall can operate much quicker and learn at a code level what’s bad and what isn’t.” Technology’s role at SonicWall could be summarised

EXECUTIVE BIO

Terry Greer-King is currently Vice President of Europe, Middle East and Africa (EMEA) Sales at SonicWall. Prior to joining the SonicWall team, Terry served as Akamai Technology’s Director of Security Sales for EMEA, Cisco’s Director of EMEA Cybersecurity Sales, as well as the UK Managing Director for Check Point. Terry brings extensive experience providing cybersecurity solutions to partners and customers across the EMEA region and works with EMEA sales leaders to increase direct touch results and grow the SonicWall business.

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SONICWALL

1991

Year founded

1,400 Number of employees

“ MANY PEOPLE DON’T THINK WE’RE GOING TO ‘SNAP BACK’ TO HOW THINGS WERE BEFOREHAND. I BELIEVE THE NEW CHALLENGES ARE GOING TO BE CONSTANT” TERRY GREER-KING, VP EMEA, SONICWALL

as ‘pushing security beyond the limits of human ability’. In fact, with its Boundless Cybersecurity strategy, the company can collect data points across 215 countries and apply the aforementioned machine learning

or artificial intelligence (AI) algorithms to detect and respond quickly to cyber threats. Capable of actioning these processes in real-time, SonicWall claims to be able to resolve 80% of cyber attacks in less than two seconds. Greer-King adds that although SonicWall’s investment in technology has been “huge,” there is another highly important aspect to its approach: understanding. The impact of culture on cybersecurity is arguably of a similar magnitude to the purely technical, and successfully communicating the philosophical divergence between previous iterations of security and the modern dynamic is essential. “Previously we sold ‘padlocks’ against viruses, but you can’t stop bad guys from doing bad things. What you can do is understand the way your business operates and plan for the future. If you can understand the threats inherent in the way that your business operates, then you can start to prioritise risk.” sonicwall.com

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“ IF YOU CAN UNDERSTAND THE THREATS INHERENT IN THE WAY THAT YOUR BUSINESS OPERATES, THEN YOU CAN START TO PRIORITISE RISK” TERRY GREER-KING, VP EMEA, SONICWALL

The abundance of legacy infrastructure at many companies, even FTSE 100 entities, is unfortunately pervasive and forms a key obstacle for SonicWall to overcome. In purely operational terms, the pandemic has fortunately sent a clear signal that adapting to a new way of working is non-negotiable in modern business. True security, in GreerKing’s view, must be an architectural concern. However, companies often have 8

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disparate and inharmonious protection stitched together from multiple sources. SonicWall’s Boundless Cybersecurity combats this problem by providing a suite of consonant solutions that protect every facet of the customer’s digital operations, including secure email, cloud app security, secure remote access, wireless security and more. SonicWall has been the recipient of several accolades and industry citations for excellence in 2020 alone. Although unquestionably the result of visionary leadership and wise development of core


SONICWALL

Terry Greer-King from SonicWall talks about cyber security

technologies, Greer-King puts Greer-King outlines how this forward a different assessment managed service provider has for how the company been integral throughout the maintains its innovative two companies’ shared history SonicWall claims to output: “What we’re trying and why their relationship is be able to resolve to do is build empathy with special: “We’ve been involved customers. The idea is that in a couple of projects we don’t want to sit in an ivory together recently. Ignite’s of cyber attacks tower and muse upon what client base stretches from in less than the right product or solution small-medium businesses to could be. SonicWall listens to global enterprises. We’ve been real-world problems and realworking with Ignite and some world challenges, and therefore develops of the larger organisations on boundless technology with relevance to the market.” architecture, future-proofing security and Who a company partners with can new ways to support customers. Ignite’s be essential to the product development solution set is highly cost-effective and helps journey and one of SonicWall’s key them protect against contemporary cyber collaborators, UK-based tech company threats; I think the work we’ve done with Ignite, has distinguished itself from the rest. Ignite is what we aspire to do everywhere.”

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The potential for business disruption in 2021 is, according to Greer-King, almost impossible to comprehend. In addition to the ongoing challenge of COVID-19, Brexit, lifestyle changes, shifting markets and new working conditions are all conspiring to make predicting the future of cybersecurity nearly impossible. However, with uncertainty paradoxically the only certainty, SonicWall is embracing the inevitability of change and educating customers on risk’s 21st-century paradigm. The company’s approach acknowledges that no ‘catch-all’ solution could ever solve each client’s unique circumstances and instead embraces agility, variability and genuine leadership.

“PEOPLE CAN DO AMAZING THINGS IF ONLY YOU’D LET THEM” TERRY GREER-KING, VP EMEA, SONICWALL

“Leadership is about listening; we should be socially conscious enough to bring others with us. I think the sooner people get on board with cybersecurity, the sooner they’ll reap the benefits from it,” Greer-King concludes. “There is a requirement for clear leadership and a clear sense of direction, but it shouldn’t be done in an isolated way. It should be done by listening to customers, partners and employees. People can do amazing things if only you’d let them.”

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SonicWall

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T +44 1256 674455 | sonicwall.com

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