Changing the game with 5G
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SAP: Harnessing the power of 5G
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SAP
Frank Wilde,Vice President for SAP’s Global Center of Excellence, explains the transformative potential of 5G for enterprise
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AP is renowned for its enterprise software, providing solutions across finance, supply chain and more. Another side of its business,
however, lies in advising customers on the adoption 04
of innovative technology. Frank Wilde is a Vice President for SAP’s Global Center of Excellence (COE), which serves to provide this advice and expertise. “The Global COE is designed to be an incubator to support the sales motion and create a linkage to our product organization,” he explains. “We help introduce new innovations and showcase the latest aspects of our portfolio to drive new customer conversations. A core component lies in making it easier for our sales teams to learn about new aspects of our portfolio, and then turn those into customer driven conversations. We’re fundamentally changing the relationship with customers to be much more customer focused and much more agile as a result.”
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SAP
“We’re fundamentally changing the relationship with customers to be much more customer focused and much more agile” — Frank Wilde, Vice President, Global Center of Excellence, SAP
08 One of the most potentially transformative technologies of recent times is 5G, and SAP is ensuring companies successfully weather the change with the aid of technology. “5G is a fundamental transition and transformation of the network,” says Wilde. “Moving from hardware driven upgrades and a hardware driven network into a software defined network turns the network into a platform. For example, because you are now able to guarantee a level of connectivity to a robotic arm that’s performing a surgery a hundred miles away, you can wrap
CLICK TO WATCH : ‘REIMAGINE EVERYTHING WITH SAP & DELOITTE’ 09 a new business model around that
to a 5G world, the size and quantity
and charge for that as a service.
of data streams is growing exponen-
You can then expand that to remote
tially. We’re envisioning a six, seven,
equipment diagnostics, or being able
eight-fold increase in data usage over
to engage in a retail experience in novel
the next few years. That is going to be
ways. We see 5G as very much a game
a significant challenge for our custom-
changer as we look at the next three,
ers with regards to data management
four or five years.”
and data strategy.” To successfully
The introduction of 5G brings with
deal with data in such volumes, one
it a host of considerations as well, an
solution SAP offers is its recently
increase in data volume being one of
launched Data Hub, which can link
the most important to address. “One
data regardless of where it is stored.
of the main opportunities that we’re
“Organizations which had been trying
encountering is data management,”
to organize data into data lakes can
says Wilde. “As we move from a 4G
now lean on HANA and our Data Hub w w w.s a p . com
Unleashing the power of 5G
How 5G will drive the future of business transformation
The world’s economy is at another pivotal stage as technologies such as artificial intelligence, the Internet of Things (IoT), and virtual/augmented reality transition from early stage applications to engines of economic growth. A critical catalyst to realize this growth is the fifth generation of wireless technology, or 5G. 5G is not simply an extension of 4G, nor is it merely a faster wireless capability offering more capacity and enhanced performance for smartphones. 5G makes possible the connection and interaction of billions of devices of almost any kind and collection of data from those devices. In addition to connecting people to people through their smartphones, 5G connects an unlimited number of things, which can communicate all day, every day. The business opportunity for 5G technology to influence productivity and automation is anticipated to have a seismic impact to macro economies.
In addition, 5G solutions will also involve an architectural shift where critical analytics and artificial intelligence functions will be executed in close proximity to the connected devices. Edge computing capabilities enabled by 5G will drive higher accuracy, efficiency, and results to the device or devices across secure private or public networks. Further, in typically low connectively locations, such as oil rigs, mining, and agriculture, 5G makes it possible for IoT devices with minimal computing power and low-speed connectivity to “behave” like powerful computers using a similar 5G/edge computing architecture.
Enabled by 5G, the volume and variety of connected device types and the data they generate and consume are expected to dramatically increase within and across enterprises. This networking technology now provides a range of customizable capabilities that can be “fit for purpose” to specific solution requirements, resulting in game changing opportunities to drive new revenue streams and unprecedented operating efficiencies. For example, in retail, next generation personalized customer experience is now possible with on-site intelligent analytics that combines location based, realtime customer data with accurate pricing, inventory and competitive information across stores and regions. In manufacturing, high performance campus 5G networks can simultaneously raise the quality of precision manufacturing with real time sensors, while untethered factory robots bring new levels of flexibility. The low latency property of 5G also provides numerous opportunities to realize the potential of the examples provided above.
5G will likely create numerous business opportunities across all industries. To be able to realize the benefits, many business processes and solution architectures will need to be overhauled. Deloitte recognizes that unlocking 5G’s potential at enterprises requires both technical and industry expertise combined with multiple functional disciplines, including next gen networking, cloud, and AI. In collaboration with SAP, we are taking an industry vertical, multi-disciplinary approach to assist enterprise clients to envision and develop 5G enabled transformational solutions. Deloitte’s 5G Center of Excellence brings the breadth, depth, and scale of our practice to create practical solutions and opportunities for our clients to utilize the capabilities of 5G to transform their business and market.
Please see www.deloitte.com/us/about for a detailed description of Deloitte's legal structure.
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Deloitte’s 5G Center of Excellence Delivering key solutions and technology necessary to help unlock 5G’s enterprise potential: Industry solutions Deloitte’s leading industry practices are developing 5G-enabled solutions specific to each individual industry and sector such as Retail, Manufacturing, Life Sciences and Health Care, Financial Services, and Government/Smart Cities. 5G technical expertise Deloitte’s solutions leverage our deep experience in telecommunications, bringing together all capabilities ranging from network infrastructure, distributed application and mobile edge computing necessary to enable 5G solution. Deloitte Catalyst Deloitte Catalyst accelerates innovation and growth as we help enterprises, governments and startups–from early stage to high growth–innovate, scale, and deliver transformative value by connecting and co-developing solutions with key ecosystem partners. Design thinking Utilizing our Doblin and Deloitte Digital capabilities, our 5G COE intersects human-centered design, research and business strategy, with core 5G capabilities and industry specialization to help organizations imagine and build new business and operating models. Enterprise technology Deloitte’s Technology Strategy and System Implementation practices lead the transformation of the underlying enterprise technologies required to support 5G capabilities. From digital, to cloud, and to ERP.
To learn more about Deloitte’s 5G capabilities, contact us at deloitte5g@deloitte.com or www.deloitte.com/us/en/industries/technology-media-and-telecommunications.html © 2019 Deloitte Development LLC. All rights reserved.
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SAP
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platform to stitch together a hybrid
identifies the potential of the technology
data environment. Knowing that a
when deployed together with new tech-
central depository or even one data
nologies such as AI, machine learning and
lake is not going to be able to serve the
edge computing. “We’re embedding AI
enterprise needs of a given customer,
and machine learning across our entire
we’ve put in place a framework and
portfolio,” he explains. “Everything from
a data strategy that relies on a hybrid
being able to automate the selection
approach. You need to take into account
of resumes to embedding it within
that federated model rather than try
analytics to help streamline and drive
to centralize it.”
decision making. We see it as very
Aside from 5G opening up new business possibilities, Wilde also
much a fundamental component of how we handle design and development,
E XE CU T I VE PRO FI LE
Frank Wilde, Vice President, Global Center of Excellence at SAP Wilde leads data and data science innovation focused on telecom and high tech as a Vice President for SAP’s Global Center of excellence. In this role, Frank’s teams of data scientists and platform architects spark innovative thinking with SAP’s customers through a combination of data science and design thinking. Frank is a seasoned executive with a track record of success in product innovation, sales and sales operations. Before joining SAP, Frank led a software development group at Apple which supported Apple’s strategic partnerships with IBM, Cisco and AT&T. Prior to Apple, Frank led a corporate strategy organization and a sales innovation organization at Dell. At Dell, his teams designed and built Dell’s first consumer loyalty platform and created a competitive version of iTunes. In addition, Frank spent 9 years with Deloitte Consulting leading digital transformations with high tech, telecom, and public sector clients. He began his career as a software engineer building CRM and supply chain applications before transitioning into management consulting.
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Frank attended University of California, Los Angeles, for college, earned an MBA of Business Administration at Duke University and served as an officer in the Navy.
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ASSEMBLY LINE ROBOTICS
REAL-TIME INSPECTION & ANALYTICS
PREDICTIVE MAINTENANCE
MASSIVE IOT TRACKING
REMOTE EQUIPMENT CONFIGURATION
5G SMART MANUFACTURING KEY APPLICATIONS
“5G has the potential to add new smart manufacturing capabilities in electronics manufacturing — both for manufacturers focused on extremely high yield levels and equipment suppliers looking to do more remote diagnostics.”
Tom Salmon, Vice President for Collaborative Technology Platforms at SEMI and the Executive Director of the Fab Owners Alliance (FOA)
5G – Its Potential Impact in SMART Manufacturing
5G technology will create an unprecedented fabric of connected devices, pushing the wireless revolution well beyond handsets, enabling widespread connectivity of just about everything, including laptops, vehicles, IoT devices, manufacturing plants, and city infrastructure. Businesses, governments and consumers will reap the benefits of multi-gigabit speeds, ultra-low latency, simplistic scalability, and virtually unlimited capacity. While the full benefits of the 5G rollout is on the near horizon, one of the earliest beneficiaries is expected to be manufacturing. In the semiconductor industry, 5G is being hailed as an enabling technology for “smart manufacturing” that uses production and sensor data to improve manufacturing efficiencies and adaptability. With greater reliability and peak data speeds that will be at least 20 times that of 4G networks, 5G will enable wafer fabs to use wireless technology for many quality control and predictive maintenance applications that existing networks cannot.
For example, 5G speeds makes it possible to apply edge or cloud-based AI technologies to packaging and inspection steps, improving quality and yield. 5G will also help maximize the uptime of manufacturing equipment, enabling technicians to perform maintenance and repair operations remotely. The streaming of sensor data over 5G networks will not only enable fabs to build chips more efficiently and reduce waste, they will also provide real-time data on the environmental conditions within a fab, delivering immediate warnings in the cases of chemical-related worker safety hazards. Currently, chip makers and equipment vendors are showcasing real-use examples for 5G. In the case of brand-new “greenfield” chip fabs, investing in 5G infrastructure is a no-brainer, as the high-speed wireless connectivity will reduce the amount of hardwired infrastructure required. In the case of existing fabs, SEMI members are weighing the return on investment associated with replacing existing networks with 5G. The future ahead and potential impact for 5G is bright indeed.
Learn about SEMI SMART Manufacturing at: semi.org/semiismore
SEMI is the global industry association representing the electronics design and manufacturing supply chain, connecting over 2,100 member companies and 1.3 million professionals worldwide.
SAP
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C O M PA N Y FACT S
• SAP is envisioning up to eight-fold increase in data usage over the next few years due to 5G. • SAP has a history of business process expertise in 26 industries
and when it comes to innovation, that’s where we’re helping customers on the ground think differently. How they can use 5G coupled with AI and machine learning, with conversational AI, to bring new processes to life and streamline their approach, for example.” This combined approach is emblematic of the solutions SAP provides. Wilde identifies two guiding principles informing the company’s operations: customer driven innovation and an ecosystem approach. The company’s work with key telecommunications firms serves as an example of this mindset in practice. “It’s very much a strategic partnership as well as a customer relationship that we’ve nurtured over the course of the last couple of years,” says Wilde. “We’ve helped them put in place a core data backbone and the ability to lean on the core functions around finance and supply chain that they need to be able to succeed and grow going forward. We realize that SAP is uniquely positioned to be able to help telecom organizations digitally transform, consolidate their environments and land on one enterprise data platform, w w w.s a p . com
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“We see 5G as very much a game changer as we look at the next three, four or five years” — Frank Wilde, Vice President, Global Center of Excellence SAP
not only for their own internal use but
is, understand what the use cases are
also for how they go to market. Where
and develop solutions together,” says
telcos bring the connectivity, SAP brings
Wilde. To accomplish this, SAP employs
an enterprise data platform and the
concrete demonstrations. “We’ve started
two solutions very much are tied at the
5G proofs of concept to showcase the
hip, particularly as we look to innovate around 5G.” The process by which SAP’s Center of Excellence brings customers on board is comprehensive, aiming to understand the customer’s needs and in turn inform them of the possibilities SAP offer. “We’ve put together and created a co-innovation playbook that’s specific to 5G through our partnership with Deloitte, for example. We’re helping customers look holistically at what 5G w w w.s a p . com
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$24.7bn Approximate revenue
1972
Year founded
96,498
Approximate number of employees
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art of the possible and bring 5G to life.
modeling or AI or machine learning,
We want to be able to use these engage-
we bake that into a point of view to
ments as a lighthouse to say, ‘this is
showcase the art of the possible for
one example of the smart manufactur-
each one of the industries we operate
ing of the future,’ for example. Or,
in. Having that baseline with tangible
‘these are the use cases that we’ve
outcomes is one of the core compo-
identified and brought to life in a retail
nents that helps us drive customer
environment.’ We’re doing that across
conversations, because we’re able
targeted industries and then flowing
to point to work that we’ve performed.”
into all 26 verticals that we have business process expertise in. “Based on the proofs of concept that
Going into the future, SAP has assembled a 5G Council, pulling together hardware manufacturers,
we run, we create points of view to
telecommunications companies,
identify the top 12 or 15 innovations in
equipment providers and customers
a given industry. Whether it’s predictive
to further innovate in the 5G space, w w w.s a p . com
SAP
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“We’ve started 5G proofs of concept to showcase the art of the possible and bring 5G to life” — Frank Wilde, Vice President, Global Center of Excellence SAP
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and Wilde is clear that such innova-
business models. We want to be able
tions do not represent business-as-
to give our customers that same
usual incremental upgrades, but
platform, so they can incubate new
instead a transformative tsunami.
ideas and land on new monetization
“5G adoption is not just for the sake
strategies as they go to market
of new technology but represents a
in new ways.”
fundamental shift in thinking, moving from a hardware driven network into a software defined one,” says Wilde. “Look at how fast Tesla, Uber and Airbnb came to life. We’re seeing an ever increasing speed of testing new w w w.s a p . com
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