Business Transformation Asia Supplement Issue by Business Transformation

SPECIAL SUPPLEMENT: HUMAN TRANSFORMATION

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Ektaa Sibal

India’s #1 Inner-self Transformation Specialist, International Meditation Guru Global Wellness Ambassador Global CIO Forum & Global Executive Leadership Coach National Wellbeing Advisor Shipping Corporation of India Govt of India Enterprise

healthy work styles #WELLNESS

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#Sustainability#Governments#NationalVisions

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WELLNESS AT T H E T O P

Well-being in an organisation starts at the top, with the CEO. Employee wellbeing is an issue that CEOs must take seriously, and increasingly this is beginning to happen. However even if a CEO sincerely believes in wellness for themselves and their employees, without a plan this is not likely to happen. The raging pandemic of the last two years has shown how both executives and workers are vulnerable to the same types of stress. As well as how productivity and resilience of a business can be maintained through some well thought out initiatives and empathy beginning at the top. A well designed and well communicated wellness and healthcare plan for employees and executives can go a long way in changing the culture of an organization. It can also work wonders for changing the levels of motivation, initiative, productivity, congeniality, inclusion, stress, amongst employees and executives. We spend a significant part of our human life working in workspaces and remotely. Multiple studies by multiple sources over decades continue to show that a pleasant and comfortable atmosphere and investment into mental and physical health practices creates positive employees. The result is organizational benefits in the form of engagement, productivity, retention. It is the responsibility of the CEO or the top executive to create a culture of wellness within their organization and this needs to be a high priority for them. In the pages ahead we present suggestions on various activities that can be initiated as well as comments from top executives from various types of businesses. Good luck in your wellness initiatives.

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EKTAA SIBAL

CREATING THOSE HEALTHY WORK

styles in the workplace Are we prioritising our health and well-being over our work or is it the other way round? A question every high performing leader must ask themselves.

hile the Global CXO community had started realising the importance of well-being, the COVID-19 pandemic brought home how significant wellbeing really is. In fact, well-being was the top-ranked trend in Deloitte’s 2020 Global Human Capital Trends study, with 80% of nearly 9,000 survey respondents identifying it as important or very important to their organisation’s success.

Workplace wellness is essentially well-being initiatives that an organisation adopts as a policy to support healthy actions and to improve overall wellbeing of the workforce. Workplace wellness helps the employees to enrich their physical, mental, emotional, occupational and social well-being. Holistic wellness includes all those aspects which are required by an individual to carry out their professional and personal lives.

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The biggest reward arising from wellbeing initiatives is a healthy and happy workforce Maintaining an optimal level of wellness is absolutely crucial to living a higher quality life. Wellness matters because everything an individual does and every emotion he or she feels directly relates to their well-being and their professional goal achievements in turn affecting the organisational performance. By hosting regular Wellness workshops and Wellness Transformation sessions, organisations can benefit largely as it shows the employees that you care about their health and well-being, which leads to improved morale and higher performance. At this juncture where the world stands, holistic wellbeing has become a true business imperative for any organisation to survive and thrive. Many organisations are already seeing the benefits of incorporating workplace wellness into the corporate culture by understanding the ways to develop effective and healthy work styles for all CXOs and their teams. A healthy workplace is one in which worker force and leaders collaborate to use a consistent improvement practice to safeguard and foster the health, safety and well-being of all employees.

BENEFITS OF WELL-BEING INITIATIVES

When you focus on your wellbeing, you focus on your growth and success, it’s a state where you thrive in every aspect of your life. It’s not just about feeling joyful but more about experiencing a deep sense of fulfilment in your social connections and accomplishments. In the workplace context, wellbeing is all about building a constructive and positive environment where people are happy to work. By focusing on high employee wellbeing, it becomes a strong predictor of robust financial performance for a business. Workplace well-being emphasis on taking proactive action to reduce the frequency of stress and burnout among employees. It’s essential that the employees feel safe, healthy, and valued at work so that they can perform at their best. Healthy workers are more engaged and less likely to be absent from their work. Workplace wellbeing enhances productivity, which in turn is good for any organisation’s bottom line. Organisations and leaders that invest in wellbeing are also more likely to attract and retain the best people. The biggest reward arising from wellbeing initiatives is a healthy and happy workforce. Such initiatives also bring about exciting results like:

ATTENTION TO EMPLOYEE WELLBEING

An average employee spends almost 50 hours a week and eats about 1/3rd of their meals at work. To transform the culture of the organisation by making it more fulfilling, it is imperative for organisations to create a more holistic view towards employees’ wellbeing.

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Some important facts to note arel Organisations with highly effective health and productivity programs report 11% higher revenue per employee, 1.8 fewer days absent per employee per year and 28% greater shareholder returns Buffett National Wellness Survey l Of employers offering wellness programs, 67% reported increased employee satisfaction, 66% reported increased productivity, 63% reported increased financial sustainability and growth and 50% reported decreased absenteeism IFEBP A survey conducted by Assocham, Associated Chambers of Commerce and Industry of India revealed that effective workplace wellness programs increase employees’ loyalty, improve work performance, increase productivity and reduce attrition rate.

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l l l l l

ENCOURAGE EXERCISE INITIATIVES

Improved morale, productivity, and motivation Reduced absenteeism A strong employee value proposition Increased employee loyalty and retention Benefits that will attract top talent

Physical Exercise has a direct impact on how we perform and engage at work. Implementing an exercise initiative within your company can offer employees a sense of control over their day by reducing stress and, with the right coordination, can foster connections between team members.

ROUTINES FOR A HEALTHIER CULTURE

It takes consistency and discipline along with policy driven actions to create a culture of Well-being. However, as a leader when you demonstrate day-to-day patterns of behaviours and work styles which embraces wellness then that becomes the building blocks of culture. Let’s have a look at some of the daily routines that leaders may teach their team to promote a healthier work culture. For this, know that the best teaching technique is to practice things yourself and become a role model for your team.

FITNESS CHALLENGES Organise and inspire your team to do daily physical exercises such as walking, running, yoga or any kind of exercise that make you move. Create competition and record progress by using tracking devices or apps. Monitoring and appreciating the ones who succeed in the challenges will help in motivating others and create a strong camaraderie in the team. DANCE BREAKS Dancing can be a great way to get the blood pumping, increase focus and integrate fun into the workday. On certain days in a week, let your team take a dance break as they hear some foot tapping music and dance to the tunes. SOCIAL AND TEAM BUILDING Social activities such as creating Book Clubs, Game nights or even practicing and performing Flash Mobs at work place are some activities that can help create stronger bonding between employees, thus creating happier and positive relationships at the workplace.

NORMALISE MENTAL HEALTH TALKS

In the present scenario, several national and international organisations consider including mental health policies as a priority and make it a part of the Sustainable Development Goals. As the world grapples with huge challenges, investing in better mental health needs to

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ORGANISE MINDFULNESS ACTIVITIES

Being mindful is about paying attention to what is happening within and outside us without judging it. It helps in being more aware of the state of mind and thus creating a stronger connection with self. Consequently, it facilitates the organisation in increasing productivity while developing resilient and a happy workforce. Organisations such as Google, Nike, and Apple have already implemented mindfulness into their culture. Professionals who can coach and teach employees and leaders can help in inculcating a culture of mindfulness while incorporating it in the workstyles of leaders and the CXOs. Mindfulness activities includel Mindful Meditation - The practice of meditation focuses on one’s breathing, and it helps in getting the minds to focus on present and stop it from wandering or even worrying. l Mindful Gratitude – Being thankful and caring towards co-workers and in general to those around is a great technique to appreciate teamwork and collaboration. People who express gratitude are happier, have stronger immune systems and are almost 50% more productive than those who don’t. l Mindful Affirmations – Personal Affirmations helps in bringing positivity and reminds one to be ‘mindful’ in life.

ORGANISE TALKS ON MENTAL HEALTH Inviting experts in the field of Mental Health and Wellbeing to address the employees will help in creating a healthy workplace. As a leader, discussing about mental health issues and building a safe environment helps in creating effective work styles among the leaders and the team members. PRACTICE COMPASSION AND EMPATHY It is an important fact that to connect with anyone, one needs to practice empathy and compassion to understand different perspectives. As an effective CXO or a leader, you might be tempted to fix someone’s problem or an issue but sometimes it’s just about being with and supporting someone through their struggle is the best direction to take. Being a role model to practice empathy and compassion not just for others but on your own self is also regarded as a required work routine to be followed.

IN SUMMARY

EMPLOY A WELLNESS OR LIFE COACH Having a wellness coach in your life can significantly help in maximising your true potential. As a leader or anyone aspiring to become a leader or a CXO can achieve greater heights personally or professionally when they employ a Life or Wellness Coach. As a wellness coach, he or she will offer tools and techniques, that you can use it in aligning with your workstyles, to keep your mind and body healthy, to make you more aware, identify and leverage your strengths helping you to live a fuller, meaningful life that empowers you.

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To create a culture of wellbeing, everyone’s contribution counts from the top to bottom level. Work routines that are consistent, and encourage the workforce to feel valued, emotionally secure and appreciated, can help in building a holistic healthy environment. I’m sure that if the leaders and the global CXO community starts following above mentioned work styles, they can positively influence and motivate healthy behaviours in the entire organisation.

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be part of the solutions. The WHO estimates that India’s economic loss because of the prevalence of mental health is $1.03 trillion between 2012-2030. In another study, it was found that 82% of workers with a diagnosed mental illness do not inform their workplace managers about their condition. Making mental health a safe topic of discussion at work increases trust and openness between employees and can be a game-changer for wellbeing and your culture in general.

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We recognise there is no perfect candidate, it is the person that matters most There is nothing culturally different between cybersecurity, IT or any sector for that matter. It is more about progressive organisations versus those that hold a more rigid or traditional view of the workplace and employees within that. The pandemic has forced many organisations to reconsider this stance, particularly as many had to shift to accommodate work-from-home mandates globally. The standard approach of desks within a physical building has been replaced by a hybrid workforce, able to work from anywhere. The biggest challenge for most has been how to secure this fluid and, in most cases, eroded perimeter. The challenges for cybersecurity companies mirror that of IT, and other sectors. Tenable has an expansion plan for the year ahead, in terms of headcount, so attracting and retaining the best talent is important to us. But it is more than that.

We believe that mental health is a critical part of overall health and wellness, and it is important employees feel their best so they can continue to do their best, so we offer resources to help our team plan how they can make mental health a top priority. Around the tenable community, we have a number of peer-inspired initiatives, including a Peloton Slack channel, running and walking groups, and other opportunities for like-minded individuals to get together and network. BRIDGETT PARADISE

Chief People Officer, Tenable.

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SPECIAL SUPPLEMENT NATALJA KISSINA

HR VP, Schneider Electric.

Every champion was once a contender that refused to give up Natalja Kissina serves as Vice President, Human Resources. In her own words, she is fortunate to have built a career that brings with it a sense of accomplishment and fulfilment. It is lucky to be surrounded by colleagues who have encouraged, coached and mentored her throughout her career. She is also proud to have worked in organisations that place gender equality at the centre of their vision and strategic agendas.

Embracing and welcoming people from all walks of life, ages and cultures is something Natalja enjoys

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Natalja’s ideal work environment is where gender balance is integral to how the organisation conducts business. At Schneider Electric this is a key priority globally and locally.

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Working in your dream role There has been an increase in the awareness of diversity. I am very proud to witness the transition in my own company and within the industry. The primary reason for the company’s success is respecting and valuing the skills and differences that each staff member brings to the workplace regardless of gender.

It has been a privilege to live my dream and work in an environment and culture such as Proven. My skills and dedication are appreciated and valued based on my contribution.

ANITA CHALKE

Head of Company Incorporation and Regional Support Services, Proven.

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SPECIAL SUPPLEMENT SIMRAN BAGGA

Head of Engineering, Omnix International.

Overcoming gender discrimination There has been a radical shift in the technology industry with gender diversity and inclusion high on the agenda. Continuous learning, acquiring new skills, being a trusted advisor, having a can-do attitude, fostering strong partnerships, have been instrumental in overcoming gender discrimination and providing a level playing field.

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I am passionate about ensuring interactions with partners and customers are enriching and meaningful. Thinking of innovative ideas, putting them into practice and learning from outcomes keeps the thrill and excitement of work going.

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Diversity and home owners

At bnbme, we recognize the importance of a diverse workforce and ensure this is maintained to capacity. This has helped the entire team to communicate with each other patiently, even though languages spoken are different. The diverse backgrounds of each of us, have also helped in liaising with different nationality property owners and guests. As the co-founder and Chief Business Officer, I overlook the entire business development for bnbme and manage the property portfolio.

We have a highly charged work environment with everyone super passionate and working in alignment with the company’s core values. It would be a dream to have the culture of fitness and nutrition become an integral part of each other’s lifestyle. SHILPA MAHTANI,

Co-Founder and Chief Business Officer, bnbme Holiday Homes.

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SPECIAL SUPPLEMENT SANDRA HATTAB

Cybersecurity Consultant, Axon Technologies.

Long way to complete diversity Diversity in the workplace has been proven to create a positive impact, time and again. Whether it is the ability to tap into a wider talent pool, enhance collaboration, or even positively impact bottomline growth, organisations have begun to realise the benefits. There has been an elevated awareness about the importance of this workplace culture shift, which has led to increased adoption by leadership where some companies have set targets to achieve a healthy gender mix. However, the numbers are still shy and there is a long way to go to achieve complete diversity and equality in the workplace. Sandra is the go-to partner and trusted security advisor for organisations embarking on maturing their cybersecurity programmes and capabilities.

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An ideal work environment is one that brings the human factor into play; compassion, work-life balance, flexibility, and trust are few of the many qualities that cultivate a healthy workplace. Technology has never been more ubiquitous to support the new ways of working.

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Recentring with tea-blends

BRW Society, is a tea brand which Laura created to help people find common ground and connect. Laura sources exciting natural flavours from around the globe and blends them into surprising and delightful combinations you cannot find from any other brand in the UAE. She makes never-done-before tea blends, that brew up a conversation.By understanding common differences between cultures increases trust and improves work relationships. It also improves communication, which is crucial to any successful team.

My dream work environment is one which is positive and flexible, where employee wellbeing, productivity, and growth is promoted. They connect daily over a brew, which helps the communication flow – everyone is part of a team.

LAURA MANNING

Founder of BRW Society.

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We are a leading charity thrift shop chain. We take in preloved items, sell and rehome them with zero waste, and donate 100% of our profits to support children around the world. We are volunteer run with skeleton staff. My role is to make sure everyone is motivated, fill the gaps, and give direction to our work. Diversity is our strength, especially as thrifting is something new. We all bring insights from our home country to make Thrift for Good the accessible empowering place that it is.

I am lucky that I am living my dream. For me, every day is something new. We have a positive supportive work culture. Each staff member is a team leader, motivating each other and our volunteers. It is a community of people supporting a good cause. JENNIFER SAULT

Founder of Thrift for Good.

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What we can do is limitless

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HELEN CHEN

Co-founder and CEO, Nomad Homes.

Very few like me Helen is a female founder CEO in real estate technology proptech and financial technology fintech. When I look around, there are very few people who look like me, so diversity is very important to me personally. Nomad Homes is a champion of diversity and helping the ecosystem to foster a more diverse environment. Helen’s role is Chief Hiring Officer, Chief Strategy Officer, Chief Fundraising Officer. My responsibility is to ensure that we are attracting the best talent, help them become their best self, and give them direction and resources to flourish. Diversity is core to business success.

Work culture stems from your company’s values. Everyone we hire embodies these values to create an everevolving work culture.

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The industry has changed a lot since I started. The times are improving, and diversity is being more embraced. A career in technology can be an amazing experience. You will work with some of the brightest minds and the pace of innovation will continually keep you entertained and challenged. A career in technology does not mean that you must be an engineer. There are many roles in product management, marketing, sales, and other roles that women can consider. High-tech companies are investing and trying to lead by example with diversity and equality programs. This will help with the opportunity to be successful and for career path momentum.

A fun and welcoming workplace culture, genuinely encouraging diversity, and providing flexible working conditions that make it possible for women with children and other caring commitments to continue contributing. CAROLYN CRANDALL

Chief Security Advocate and CMO, Attivo Networks.

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High-tech leading diversity

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A company that encourages work life balance gets respect A company is made up of people and as a technology company and there is ongoing customers engagement. Customers prefer working with people who they relate to and those who have a similar approach to life. Sports is a common interest that cuts though race, nationalities, and any boundaries. This may be an advantage to Software AG’s business objectives but the bigger aspect here is the benefit it lends to teams and individual employees to lead a better life. Sports is contagious in a positive way. Over a period of time, active sports gets embedded into the fabric of the company’s culture. Some of the joint activities have been the EXPO run, cycling on pro tracks, wakeboarding and running. Early morning gym sessions together is very common and with friendly competitions going amongst each other.

While it has not been a conscious effort to build this association, a technology company that encourages work life balance gets additional trust and respect. It is easier to relate to as it is perceived embodying humane and down to earth traits among its stakeholders. After family and work, sports is the third most important element of daily life. It is fundamental in the routine even with a very hectic and travelling work schedule. RAMI KICHLI

Senior Vice President Software AG.

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Life can be compared to a cycle, and it will only stop if you stop cycling. Continuity is important and indicates progress. The ride is a journey similar to the journey at work with milestones and obstacles that come one’s way – customer interactions, roadblocks, challenges, starting point and ending point. True failure is only when one stops. If one keeps pedalling, success is bound to happen. One can achieve more when collaborating with others and therefore cycling teaches and inculcates the spirit of working together with those who lead, those following and adapting to unanticipated changes from the members of the team. Simply explained, it is about working together towards a collective goal to succeed! How to self-compete, achieving personal targets, overcoming challenges, and working as a team are aspects from team sports that have positive impact.

An active lifestyle and sports is important because the rationale is out of belief and not only through practice. While its applicable for all sports, this is explained through the riding experience here. There are two points for everyone to learn. NASRI NASSEREDDINE

Regional Sales Director Software AG.

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Life can be compared to cycling

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