Bus Tours Magazine Volume XLI, Number 1 - September/October, 2019

Volume XLI, Number 1 • September/October, 2019

Pl a c e s f or S um m e r 2 02 0 page 7

S tu de nt & S en io r Tou r s page 20

E nt er t a i nm e nt & Sh ow s page 24

contents

SEPTEMBER/OCTOBER 2019 Volume XLI, Number 1

7

STAFF Editor & Publisher . . . . . . . . . Larry Plachno Business Manager . . . . Nancy Ann Plachno Bookkeeping . . . . . . . . . . . . Dianne Billquist Typesetting/Page Layout . . . . Sherry Mekeel Production/Design/Web . . . Nick Schleitwiler Editorial Assistant . . . . . . . . Melissa Stanek

4

Bus Tours Magazine 9698 W. Judson Road Polo, Illinois 61064-9015 (815) 946-2341 Fax: (815) 946-2347 Web site: www.bustoursmagazine.com

15 20 24 Specials 7

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PLACES FOR SUMMER 2020 If summer 2020 had a theme, it would be “wholesome.” Consider the miles upon miles of sunflowers in North Dakota, The J.M. Smucker Company Store and Café or elk tours in Prestonsburg, Kentucky for group tour planning.

SUMMER IN PA See what Allegheny National Park, Oil Creek & Titusville Railroad and Crawford and Mercer counties have for bus tour groups.

ENTERTAINMENT & SHOWS The theaters in this section are ready for everything groups can throw at them, but are groups prepared for this much entertainment?

Features 30

REGIONAL ROUNDUP From majestic gardens and a Wild West trolley tour in McKinney, Texas, to historic sites and museums in Clinton, Iowa, there is something for every group in these amazing towns.

30 Guides 4

20

SHOPPING, DINING & LODGING If there were vital nutrients group tours needed, it would be shopping, dining and lodging. Look here for a sample of what West Virginia, Texas and Tennessee have to make a tour group big and strong.

STUDENT & SENIOR TOURS Scores of knowledge and fun wait for groups at these great stops. Grab Jim Dykes as a step-on guide in New York City, stop at the Titanic Museum Attraction or learn about Jewish heritage at Maltz Museum for unforgettable student and senior tours.

And More 27 28 31

SOCIAL MARKETING FOR TOURISM

by Catherine Heeg

20 TIPS FOR TOUR PLANNERS

by Melissa Stanek

ADVERTISERS INDEX

Advertising Central/International central@busmag.com – (815) 946-2341 West west@busmag.com – (815) 946-2341 Midwest midwest@busmag.com – (815) 946-2341 Northeast tourgroups@busmag.com – (815) 946-2341 Southeast southeast@busmag.com – (815) 946-2341

COVER PHOTO

The beauty of Allegheny National Park is nothing short of breathtaking. A true testament to the resilience of man and nature, the Kinzua Sky Walk, once a tornadoravished viaduct, now towers over luscious forests, stronger than ever. Peer out from this award-winning skywalk for stunning views of the Kinzua Gorge, glossy leaves turning in the sun and breeze all around it.

ANF VISITORS BUREAU. BUS TOURS MAGAZINE (ISSN 0199-6096) is published six times annually by National Bus Trader, Inc., 9698 W. Judson Road, Polo, Illinois 61064. Subscriptions, $15 (in US funds) annually, Canadian & International $20 (in US funds). Printed in U.S.A. Periodicals postage paid at Polo, Illinois 61064 and at additional mailing offices.

POSTMASTER: Send address changes to BUS TOURS MAGAZINE, 9698 W. Judson Road, Polo, Illinois 61064.

Change of Address: Please send old mailing label (or old address and computer number) as well as new address.

Advertising: Display advertising rates sent on request. Advertising deadline is the last day of the second month preceding publication.

Founded in 1979, BUS TOURS MAGAZINE is the oldest independent magazine in the bus and group tour market. Circulation includes bus and group tour planners in the United States and Canada regardless of affiliation or whether commercial, private or corporate or group leader.

The contents of this publication may not be reproduced either in whole or in part without the written consent of the publisher. The name BUS TOURS MAGAZINE and the logo incorporating the passengers, bus and destinations are trade marks of National Bus Trader, Inc.

Bus Tours Magazine / September, 2019 • 3

Shopping, Dining & Lodging Jefferson CVB Jefferson, Texas The quaint town of Jefferson is tucked into the northeast corner of Texas. One of the oldest and most historic cities in the state, Jefferson provides a myriad of entertainment, shopping and fun for groups all year round. Bus tour groups would not like to miss this charming locale, which is perfect for hub and spoke tours.

With top-ranked restaurants, exciting festivals and attractions, Jefferson is a “must see” that draws repeat visitors time and again.

Nearly 100 restored 19th century homes dress the streets in Jefferson. Many of them are open for tours. Surrounded by stately magnolias and gardens, the homes give visitors a glimpse of Jefferson’s grandeur from 150 years ago.

Built on Big Cypress Bayou and a former river port, Jefferson offers excursions on the waterway by canoe and kayak. Do not miss the narrated riverboat rides, which glide past luscious flora like Cypress trees. A short drive brings groups to Caddo Lake and Lake O’ the Pines. Both of these offer excellent water sports.

There are also train rides and informative carriage and coach tours on real brick streets.

Ghost tours are available on weekends for souls brave enough to hear the fascinating stories of hauntings, past and present.

For guests more interested in indoor activities, Jefferson has museums, galleries and an original Carnegie library. Shops and boutiques abound here. No doubt, groups will keep an eye open while touring Jefferson for that perfect souvenir or a tempting clothing sale.

To fuel all this activity, Jefferson has every kind of restaurant. From unique sandwich 4 • Bus Tours Magazine / September, 2019

Guide: Shopping, Dining & Lodging spots to barbecue and burger restaurants to bistros, wine and coffee bars and fine dining establishments, no one leaves Jefferson hungry.

For groups interested in that extra spark of excitement, join Jefferson’s yearly festivities.

Celebrations such as the candlelight Christmas season, an old-fashioned Fourth of July, a Mardi Gras celebration, a spring Pilgrimage of Homes, motorcycle rallies and car shows will keep visitors in high spirits for days.

Whether groups are looking for peace, relaxation and contentment or an unforgettable, action-packed trip, they will find it in Jefferson, Texas. For more information, phone Tourism at (903) 665-3733 or visit visitjeffersontexas.com.

Summersville Pirates Cove “Enjoy a taste of the mountains” with a tour and wine tasting at Kirk-

Summersville CVB

wood Winery. One does not have to be a sommelier to recognize the

Summersville, West Virginia

exquisite quality at Kirkwood, where there are at least 33 flavors of wine

Bus tour groups looking for unique lodging and spectacular shop-

available. For seasonal fun, bring groups out for the annual Grape

ping opportunities are in for a treat when they stop in Summersville,

Stompin Festival, held in September. For the best bourbon in the region,

West Virginia. Less than 1.5 hours from Charleston and one hour from

look no further than Isaiah Morgan Distillery, which is part of Kirkwood

Monongahela National Forest, Summersville provides wine and

Winery. Isaiah Morgan Distillery holds the honor of being the only place

liqueur tasting, endless relaxation, shopping and comfortable lodging

in West Virginia that produces bourbon whiskey. Be sure to stop at The

groups will remember.

Bus Tours Magazine / September, 2019 • 5

Guide: Shopping, Dining & Lodging Country Store, their on-site shop, to kick off a

chef who prepares made-to-order omelets.

Summersville shopping spree.

To help guests wind down for the night or

More delight for shoppers is sprinkled

wind up for an evening adventure on the

throughout the rest of Summersville. Check

town, Clarion Inn has fresh baked cookies,

out Walnut Grove Antiques and Country Pot-

popcorn, cappuccino and drinks served from

pourri/Gauley River Rustics for some great

7-8 p.m. every evening. With so many

deals. Many visitors also find treasured sou-

choices, groups experience Southern hospi-

venirs at the General Store at Mountain Lake

tality at its best.

Campground.

While the Clarion Inn has breakfast covered,

Clarion Inn

The gateway to the south, Summersville is

groups will find delectable options at the fol-

open from mid-March through November.

also the perfect place to rest on a longer jour-

lowing Pigeon Forge restaurants for lunch and

On the ground floor, guests find a state-of-

ney. There are several hotels and restaurants

dinner:

the-art fitness center to work out the body, a

to choose from right on Route 19. Restaurants

Restaurant/Grill, Bull Fish Restaurant, Cal-

game room to work out the mind and a con-

range from fast food to fine dining.

houn’s, Firehouse Subs, Five Guys Burgers &

venient business center. In the lobby, there is a piano and an iPad for guests to use.

Applewood

Farmhouse

Summersville offers lodgings to fit any

Fries, Golden Corral, Hard Rock Café, Johnny

budget or style. Providing great lodging vari-

Carino’s, Mama’s Farmhouse Restaurant, Paula

Whatever kind of tour one is planning

ety in the form of hotels, cabins, yurts and

Dean’s Family Kitchen, Smoky Mountain Brew-

in The Great Smoky Mountains, Clarion Inn

tent camping, Summersville will have every

ery, Timberwood Grill and Wood Grill Buffet.

is ready to help make that a reality. For

For fun and relaxation, guests come back

more information, phone (865) 868-5300,

visitor greeting the morning with a smile.

Check out the calendar of events for the

to the hotel to enjoy the outdoor hot tub, fire

visit pigeonforgeclarion.com or contact

Summersville Arena & Conference Center.

pit, indoor heated pool and indoor hot tub.

Director of Sales Jon Bentley directly by

Dates for events like concerts, expos, dinner

Clarion Inn also provides a heated, outdoor

phone at (865) 868-5350 or by e-mail at

theatres and more are posted here. Visit sum-

110-foot waterslide and a lazy river that is

mersvillearena.com for more details.

Jon@clarionpf.com. q

❑

Be sure to visit the Summersville Convention & Visitors Bureau at summersvillecvb.com for more festival and event dates, information about the area, an electronic version of Summersville’s Visitors Guide as well as the ability to order a physical guide. For more information phone (304) 872-3722.

Clarion Inn Pigeon Forge, Tennessee Show groups what “convenience” really is by bringing them to the Clarion Inn, the perfect lodging for any tour of the Great Smoky Mountains region. Situated in the heart of Pigeon Forge, Tennessee and within walking distance of several unique retail shops, a trolley stop, four restaurants and a five-screen movie theater, Clarion Inn will wow every bus tour group that comes for a stay.

At Clarion Inn, aromas from the full, hot breakfast buffet entice guests from their comfortable rooms. This delicious buffet is served daily from 6-10 a.m. and offers more than 40 unique dishes. Guests delight at the on-duty 6 • Bus Tours Magazine / September, 2019

124 Walden’s Main Street

Pigeon Forge, TN

•Free WiFi •Free hot breakfast -Nearby- •Free Bus parking •Titanic •Indoor pool Museum •Dollywood •The Island in Pigeon Forge •Pirates Voyage Dinner & Show •Country Tonight (865) 868-5300 www.choicehotels.com

Nashville DowntownStadium

•120 Spacious rooms •Home of the world-famous guitar shaped pool •Across the river form Downtown Nashville - Walking distance via pedestrian bridge •Next to Nissan Stadium, home of the Tennessee Titans

303 Interstate Dr. Nashville, TN 37213 615-244-6690

Places for Summer 2020

Prestonburg Tourism Prestonsburg Tourism

If visitors prefer water rather than land, they

Lynn. Groups experience for themselves the

Prestonsburg, Kentucky

will enjoy a pontoon boat tour around Dewey

unique “it” factor that has produced many

Take a peak into Appalachian living,

Lake at the Jenny Wiley State Resort Park.

world-famous performers. Take in a play at

where heritage is rooted with art, history and

Take part in the Moonshine Hideaway tours

Jenny Wiley Amphitheatre or sing along with

adventure. The story of Prestonsburg, the

and learn the secrets distilled from

favorite names at the Mountain Arts Center,

first town established in eastern Kentucky

Appalachia. Spoiler: moonshine really does

where backstage tours are encouraged.

and coined the “Star City,” is one as inspiring

make one’s smile shine brighter.

as the mountains themselves.

The thriving outdoor scene of Prestons-

Experience a variety of exhibits, experiments and laser shows at East Kentucky Sci-

Here, visitors become kin. Follow the path

burg is only matched by its vibrant entertain-

ence Center, which is one of the country’s

of the elk or walk the winding trails of early

ment. Nashville may be known as the birth-

most technologically advanced planetariums.

Native American settlers with guided group

place of country music, but eastern Kentucky

Afterwards, pull up a seat and grab a cup of

tours. Visitors can take in the breathtaking

is the birthplace of country music legends.

coffee to hear the tales of how a little town

views from any of the five bus-friendly lodg-

Buses are welcomed at the “infamous”

in the mountains changed the course of the

ing options. That is if they are not busy taking

Butcher Holler and Van Lear coal-mining

Civil War and prepared a future president.

in 50 miles of glorious, mountainous range.

community, made famous by icon Loretta

Visitors may even get to fire the musket.

Bus Tours Magazine / September, 2019 • 7

Special: Places for Summer Groups visiting Prestonsburg are encouraged to allow themselves to finally catch their breath. After all, no one knows what they will find when they decide to take the scenic route. For more information, phone Prestonsburg Tourism at (800) 844-4704 or visit prestonsburgky.org.

Summer Sunflowers and Gardens

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North Dakota Fields to the left. Fields to the right. Come mid-August, sunflowers throughout North Dakota turn their glowing yellow faces toward the rising sun. Tour planners cannot help but take notice of the bright yellow plants nor the smiles they bring to group members’ faces.

North Dakota’s sunflowers have enticed many adventurers to pull over to the side of the road and snap a picture of the plants in full bloom. In 2018, they even inspired a couple to drive from Seattle to North Dakota where he proposed marriage, and she said, “Yes.�

North Dakota sunflowers are known for more than just scenic beauty. They are a major crop grown throughout the state, with the heaviest concentration in central and western regions. Mid-August

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to early September is the best time to see the fields of yellow glory.

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Contact the North Dakota Tourism office to find out where groups can see some of the best sunflowers in the state.

J o s h

F R O M

D u h a m e l

T H E

T O P

Theodore Roosevelt National Park – South Unit

Actor and North Dakota native Josh Duhamel has something in common with President Theodore Roosevelt: a love for the Badlands. After spending time here, Roosevelt was instrumental in starting the National Park System. Visit us online to plan your next tour itinerary to beautiful Theodore Roosevelt National Park.

NDtourism.com/grouptravel

8 • Bus Tours Magazine / September, 2019

Special: Places for Summer mer sun. Groups of all sizes are welcome to tour the farm. Groups receive personal attention and will discover varieties of mint, rosemary, oregano, dill, cilantro and basil. Plan ahead to give groups very special farm-totable dinners cooked with homegrown ingredients from North Dakota.

For a garden party tour, the next stop would be the International Peace Garden on the border with Manitoba, Canada. This great tribute to the peace shared by the United States and Canada is home to the more than 150,000 flowers planted each year within the Garden’s 2,400 acres. Colorful gardens, landscapes and botanical areas shelter wildlife and wildflowers as well. The Conservatory and Interpretive Center showcases 5,000 species of cacti and succulents. Other attractions include the

North Dakota Sunflowers

Hands of Peace, Peace Chapel and a memorial created from remnants of the wreckage from the World Trade Center.

North Dakota specializes in agritourism,

There, herbs are a priority, and basil is the

which includes herb specialists such as those

king crop. Experience the calming effects of

at gardendwellers FARM near Esmond.

a basil bath outdoors under the warm sum-

To find out more, visit ndtourism.com or phone (701) 328-2661.

Bus Tours Magazine / September, 2019 • 9

Special: Places for Summer Castle Farms Charlevoix, Michigan Tour operators love Charlevoix, Michigan, and who can blame them? The charm-

ers, Beach Boys, Willie Nelson and Tina

icling the restoration efforts. The narrated

Turner, to name a few. Many wonder how a

tour includes a tram ride through forests

dairy farm became a concert venue, and Cas-

and past ponds with fountains. Guides are

tle guides are happy to share.

equipped with microphones and tailor each

ing three-block downtown is easy to nav-

Groups are welcomed by Castle Farms

igate and offers unmatched views of the

tour guides and shown a short video chron-

tour to the abilities and interests of the group.

park, marina and drawbridge. Seated conveniently one hour from Traverse City, Gaylord and Mackinaw, Charlevoix is an ideal hub for any group tour. Best of all, Castle Farms is just five minutes from its downtown.

Built in 1918 by the president of Sears Roebuck Company, Castle Farms was originally a model farm to showcase equipment available in the Sears catalog. Local fieldstone was used to create graceful arches, soaring towers and picturesque courtyards reminiscent of Norman chateaux.

Now, guests peruse the list of bands that played in the tumbled ruins of the former farm, amazed by the star-studded cast. The lists includes Aerosmith, The Doobie Broth-

10 • Bus Tours Magazine / September, 2019

Castle Farms

Special: Places for Summer Museum-quality collections and displays are showcased throughout. Visit the WWI Museum, antique toys display and the exhibit on royalty memorabilia from around the world.

Another fan favorite is Michigan’s largest outdoor model railroad.

Guests marvel at the 70+ trains and more than 2,500 feet of track. HO and G-scale trains run along historical replicas as well as up towers and through hedges.

Adding lunch or dinner at the Castle is easy. From soup-and-sandwich meals to farm-style dinners, menus can be customized to a group’s desires and needs.

Castle Farms has a rich history and is excited to share it with groups.

Guided group tours are available year-round for 10 or more guests.

Catered meals require a minimum of 20 guests. Castle Farms is accessible and has wheelchairs available.

Create a sell-out tour by adding Castle Farms to an itinerary. For more information, phone (231) 237-0884 ext. 224 or e-mail tours@castlefarms.com.

The J.M. Smucker Company Store and Café Orrville, Ohio There is little as comforting as one’s favorite snacks and foods; The J.M. Smucker Company Store and Café knows this full well. Groups will want to return time and again to explore the largest selection of Smucker’s family brands products such as fruit spreads, peanut butter, ice cream toppings, coffee and snacks. Where else can they buy, sample, explore and eat some of America’s favorite treats? Situated minutes from Amish Country and less than one hour from Cleveland, this wholesome stop fits perfectly into any Ohio-based itinerary.

Begin by trailing back to Smucker’s humble beginnings in 1897 via the Hallway of History to learn how the company’s namesake and founder, Jerome Monroe Smucker, sold his first product (apple butter) from a horse-drawn wagon. The walk-through timeline displays more than 120 years of Smucker’s storied past to its current ever-expanding brand innovations.

J.M. Smucker Company Bus Tours Magazine / September, 2019 • 11

Special: Places for Summer To fuel up for the coming shopping spree, however, groups stop at the ever-so popular Sample Station. At this stop, guests can explore and taste a variety of prepared samples and discover new favorites from the shelves.

Shoppers are granted a plethora of options at the Store and CafÊ, such as a wide array of products, apparel, kitchen gadgets, merchandise and more from Smucker family brands such as JifŽ, Crisco Ž, Folgers Ž, Dickinson’s Ž and Milk Bone Ž, just to name a few. Guests looking for a unique personalized gift can have their picture placed on Smucker Ž or Jif Ž jars at the Smucker’s Sweet Pics™ station or create something special at the custom gift basket center.

Bags full, guests enter the cafĂŠ for a variety of meal options.

The savory aromas of handmade pizza, baked in a brick oven, pull guests one way, while the sweet and nostalgic scent of the grilled Signature PB&J sandwich beacons another. With so many home-

ŀ¢ Šŀ ł

made baked goods, do not forget the dessert. The ice cream sundae bar provides one last sweet treat before groups hit the road once more.

For more information on The J.M. Smucker Company Store and CafĂŠ, phone (330) 684-3929 or visit jmsmucker.com.

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12 • Bus Tours Magazine / September, 2019

Special: Places for Summer Our Lady of Consolation

Basilica and National Shrine of Our Lady of Consolation Carey, Ohio About one hour from Toledo and the coast of Lake Erie, the Basilica and National Shrine of Our Lady of Consolation remains an epicenter of faith and culture. Home of an annual summer pilgrimage, Our Lady of Consolation in Carey, Ohio has much to offer groups visiting the Midwest.

The Feast of the Assumption of Mary into Heaven temporarily plumps the population of quaint Carey, Ohio, as thousands of pilgrims are drawn toward Our Lady of Consolation to celebrate. This event honors the Catholic belief that Saint Mary’s body and soul ascended into heaven at her death. On August 14, devotees follow The Statue of Our Lady of Consolation in a candlelight procession from the basilica to the National Shrine Park altar. The event carries on to August 15, as well. Masses are held in English, Albanian and Chaldean

Bus Tours Magazine / September, 2019 • 13

Special: Places for Summer during The Feast to accommodate the cul-

the basilica to adorn the statue. Often, these

tures of the pilgrims.

outfits are designed in thanks for answered

During The Feast, friars minister to those

prayers. More than 500 of the statue’s dresses

in attendance with prayers and blessings.

are on display in the lower basilica. There,

The on-site Mustard Seed Café is available

the Chapel of Holy Relics also exhibits saint

for prearranged groups of 20 or more look-

relics.

ing to purchase meals. For students, meals

To learn more or to make reservations,

consist of pizza, tacos or a choice of sand-

phone

wich; all options feature dessert and a bev-

olcshrine.com

erage. Adults in attendance can choose two entrees from a different menu, which features items such as baked chicken and spaghetti and meatballs. Adult meals are completed with sides, a roll with butter, cake and a beverage. Shrine Gift Shop remains the number one stop for those looking for souvenirs.

The Statue of Our Lady of Consolation was fashioned in Luxembourg in 1875 and depicts Mary with an infant Jesus. Using the statue, believers carry out the tradition of “offerings of fabric,” which stems from the middle ages. Handmade clothes are sent to

14 • Bus Tours Magazine / September, 2019

(419)

396-7107

or

visit

❑.

Summer in PA Mercer and Crawford County CVB Meadville, Pennsylvania

Tara – A Country Inn

3. Fun adventures wait at Hell’s Hollow

7. Tour Kraynaks Christmasland

Wild Life Adventure Trail where groups can

(September through December) and Easter

Galaxy Tours brought a group from

take part in an exciting scavenger hunt

Bunnylane (Februrary through the week

Chicago to spend an amazing four days in

while traveling on golf buggies along a four-

after Easter). These festivities are

Mercer County, Pennsylvania. Catherine, the

mile trail. Enjoy a cookout at the end of the

closed Christmas Day and Easter Sunday,

tour operator, said that one week later, “the

trail.

respectively.

group is still talking about what a wonderful

4. A “must do” for shoppers, Grove City

experience they had.” Let Peggy and Carmen

Premium Outlets is western Pennsylvania’s

sweets companies Philadelphia Candies and

help customize an extraordinary tour for any

premier shopping spot with more than 120

Daffin’s Candies.

group. They are experts at developing itin-

shops. Shoppers will also love Reyers, Amer-

eraries for travelers who are looking for

ica’s largest shoe store.

unique and authentic experiences. Below are nine local attractions groups will love to visit.

5. Enjoy a pig roast and luau at Webb Winery.

8. Make a chocolatey good stop by visiting

9. Enjoy dinner and tour at Tara – A Country Inn. This world-class, 27-room Greekrevival mansion was inspired by the movie Gone With The Wind. Groups have a guided

1. Take a safari ride on nearly 100 acres

6. For a patriotic stop, join a step-on-guide

tour of this 1854 mansion and enjoy a sump-

in open-air custom safari buses at Keystone

for a tour at the Avenue of 444 Flags. This

tuous family-style meal. Great group

Safari. View animals from around the world

guided tour will explain the history of the

overnight rates are available Sunday through

roaming freely in a natural setting.

world’s largest display of American Flags.

Thursday.

2. Watch skilled craftsmen create one-ofa-kind metal giftware on the “Made in America Tour” at Wendell August Forge.

Also at this location is the War on Terror Veterans Memorial.

For additional group tour ideas go to VisitMercerCountyPA.com or phone (724) 346-3771.

Bus Tours Magazine / September, 2019 • 15

Special: Summer in PA Oil Creek & Titusville Railroad Titusville, Pennsylvania

or sleep in a caboose motel all with one stop

before heading back to the train. The train

at OCTRR.

cars include America’s last functioning rail-

Chugging through the beautiful North-

June through September, OCTRR hosts

eastern landscape, the Oil Creek & Titusville

their regular train excursions. These depart

way post office car and an open-air gondola car.

Railroad (OCTRR) in Titusville, Pennsylvania

from the Perry Street Station in Titusville,

In July and August, train rides usually run

welcomes bus tour groups to a delightful day

which is also the location of their museum,

on Wednesday, Thursday, Saturday and Sun-

on the rail they will never forget. Guests can

gift shop and concession stand. These relax-

day. June and September trips usually run

ride the rails, tour a museum, hit the gift shop

ing rides cruise through the area at 12 miles

Saturday and Sunday. Besides their regularly

an hour, so guests

scheduled trips, OCTRR frequently has special

can

Oil Creek & Titusville Railroad

the

excursions like Fall Foliage Rides, Santa

scenery and take

absorb

Trains, WWII Weekends, murder mystery din-

photos. One of two

ners and more.

ALCO S-2 switch

Groups looking for one-of-a-kind lodg-

engine locomotives

ing are sure to love OCTRR’s Caboose

pulls passengers on

Motel. Situated on the tracks next to Perry

a

Street Station, this motel is made of 21

three-hour

roundtrip, with a 20-

caboose cars that fully function as motel

minute interlude at

rooms. Three rooms have wheelchair

the halfway point,

ramps. One is fully wheelchair accessible

Rynd Farm Station.

with extra room for mobility. Caboose Motel

Here, guests can

is open May through mid-October. Phone

refresh themselves

(814) 827-5730 for reservations.

with some ice cream

The OCTRR trains and stations are accessible, as well. Advanced registration is required for guests with disabilities due to limited wheelchair seating. Wheelchairs should be smaller than 33 inches wide to ride with OCTRR. Restrooms on the train are not wheelchair accessible, but those at Perry Street and Rynd Farm stations are.

Groups of 20 or more guests qualify for discounted rates and special upgraded box lunches. For more information, phone (814) 676-1733 or visit octrr.org.

Allegheny National Forest McKean County, Pennsylvania “One of the World’s Top 10 Most Scenic Skywalks and Viewpoints in the World,” the Kinzua Sky Walk in the Kinzua Bridge State Park is an engineering marvel and offers breathtaking views of the Kinzua Gorge. The skywalk was reinvented utilizing six of the surviving towers from the historic Kinzua Viaduct following the 2003 tornado. This tornado scattered 11 of the viaduct’s original towers to the floor of the

16 • Bus Tours Magazine / September, 2019

Special: Summer in PA Allegheny National Forest

gorge. The American Bus Association honored the Kinzua Sky Walk as “2019 Best of the Best.”

The Longhouse National Scenic Byway, located in the Allegheny National Forest, was named one of the top six fall foliage drives in the United States and the most scenic byway in Pennsylvania. Enjoy picture-perfect views from the Rimrock Overlook and Kinzua Point of the fall colors reflecting off the Allegheny Reservoir waters.

ABSOLUTELY STUNNING! WOW!

KINZUA SKY WALK “One of the Top 10 most scenic skywalks in the world”

Fun & Experiential Tour Ideas 800-473-9379 visitANF.com Bus Tours Magazine / September, 2019 • 17

Special: Summer in PA Travel Pennsylvania Route 6 for amazing

miles south of Bradford, on Route 219, is the

views and to get into the heart and soul of

Penn Brad Oil Museum, which reveals the

small-town America. In the town of Kane, a

rich history of the world’s first billion-dollar

star in the forest, groups find award-winning

oil field.

wineries, breweries, distilleries and family-

Overnight accommodations for bus

owned restaurants. The Kane Manor, historic

groups are available in Bradford, making

home of Kinzua Viaduct’s builder -- General

this city a great hub for groups exploring

Thomas L. Kane, offers group luncheons in

the Allegheny National Forest region.

its dining room.

Pennsylvania’s early lumber barons built Smethport’s Victorian Mansion District.

For

additional

information

or

assistance, phone (800) 473-9370 or visit visitANF.com.

❑

Traveling along its Main Street, admire the 30 architectural gems constructed in the late 1800s. While downtown, visit the Old Jail Museum’s haunted dungeon.

Visit the popular museums of historic Bradford. Once a high-grade oil metropolis of the world, Bradford is the birthplace of the Zippo lighter. Zippo lighters and Case knives are showcased at the Zippo/Case Museum.

For a musical experience visit the Marilyn Horne Museum, which honors Bradford’s own world-famous opera star. Just three

18 • Bus Tours Magazine / September, 2019

Visit our website at: visitfortmadison.com

1-800-210-TOUR (8687)

S tu d e n t & Senior Tour s

Titanic Museum Attraction Pigeon Forge, Tennessee Branson, Missouri When the music stopped, the legend began. Bring groups to see the most rare of all Titanic artifacts – Bandmaster Wallace

him on Titanic. This and more wait for

to play on, despite the ship’s gradual decent

groups at Titanic Museum Attraction.

into the Atlantic.

On April 10, 1912, the Titanic set sail,

“Visitors to the Titanic Museum Attraction

unknowingly, to become one of the most har-

should be prepared for an emotionally

rowing true stories of the sea.

charged encounter when they first see the

Hartley was among the 2,208 passengers

iconic Wallace Hartley Titanic violin,” cau-

Hartley’s famed violin. By exclusive

and crew aboard the R.M.S. Titanic. The

tions Museum Attraction co-owner, Mary

arrangements, the long anticipated arrival

young violinist and newly appointed band-

Kellogg-Joslyn.

of this historic instrument reaches its

master traveled with his violin – an engage-

Unprecedented interest is anticipated

crescendo in once-in-a-lifetime world

ment gift from his fiancée, Maria Robinson.

for this exclusive event, so groups are

reveals at the Titanic Museum Attraction

They expected to marry upon his return to

encouraged to plan ahead. Regular viewing

in Branson, Missouri (January through June

England.

hours are scheduled daily at 9 a.m., but only

15, 2020) and Pigeon Forge, Tennessee (July

On the fourth night of the cruise, joy

through December 2020.) Come see the

turned to panic when an iceberg opened the

ing tours will be permitted to take photos

actual violin Hartley pressed to his chin

ship’s starboard side, and the ocean poured

of the violin. Pre-opening morning tours

while playing soulful overtures to help

in. For the next two hours, the Titanic bands-

are from 8:30 – 9 a.m. and will help groups

assuage the epic tragedy unfolding around

men’s devotion stationed them upon the deck

beat the crowds.

20 • Bus Tours Magazine / September, 2019

those with reservations to attend pre-open-

Guide: Student & Senior Tours The Wallace Hartley Titanic violin sold at

see Alexander Hamilton’s house and

auction to a secret, European collector for

museum, or even include visits to historic

$1.7 million, and Titanic Museum Attraction

churches such as St. Paul’s, St. Patrick’s

has the exclusive rights to exhibit it within

Cathedral and other houses of worship.

the United States.

For more information including other sug-

For ticket information and reservations,

gested picture stops, phone (212) 928-1640,

phone (800) 381-7670 or visit titanicbran-

e-mail jimdykesNY@gmail.com or visit

son.com or titanicpigeonfor.com.

JimDykesNYC.com.

New York City Tours

Maltz Museum of Jewish Heritage

with Step-on Guide Jim Dykes

Beachwood, Ohio

New York City, New York

The Maltz Museum of Jewish Heritage in

New York is jam-packed with great sites

Beachwood, Ohio allows groups to explore

for groups of all ages to see. See Alexander

history, culture and identity to make connec-

Hamilton’s grave, and maybe visit his house

tions and promote a greater appreciation for

in Harlem. For years, these sites were largely

Jewish heritage and the diversity of the

unvisited, but now that Hamilton is a Broad-

human experience. Using personal stories

way hit, both adults and students love to see

of courage, creativity and survival, Maltz

them. These are just a couple of the great

thing nature provided were the enormous

addresses relevant societal themes for stu-

New York City picture stops groups can see

rock formations, which hold up all Manhattan

dent and adult groups.

with Jim Dykes as their step-on guide.

skyscrapers.

With the aid of films, oral histories, artifacts,

According to experienced guides, such as

With an all-day tour (five, six or seven

historic photographs, first-hand accounts and

Dykes, adult travel groups and student groups

hours) it is possible to do more picture stops

interactive displays, groups engage with topics

both offer different challenges. “Older groups

and to tour historic areas such as Harlem, to

such as the impact of hatred, racism and dis-

appreciate stories of great New York families like the Vanderbilts, Rockefellers and Astors.

Younger groups like to hear about modern celebs from TV shows and music,” says Dykes.

“A good guide can adjust his narrative to make both groups excited about a New York private tour experience.” Dykes does just that.

On a basic four-hour NYC step-on private tour, a group can usually tour from mid-Manhattan downtown through neighborhoods such as Times Square and Broadway, Fifth Avenue, the Village, Chinatown, SoHo and Tri-Beca to the 9/11 Memorial. After a picture stop, tours head uptown toward Central Park.

Central Park can either be a picture stop or a park tour that can last several hours.

Groups are amazed to learn Central Park is more than the only city park in America to

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be declared a National Landmark, but it is completely man-made from 1858. The top soil, 26,000 trees, lakes, ponds, charming fountains and structures were all brought in by men with shovels and mule teams – without the aid of heavy machinery. The only

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Jim Dykes New York City Step On Guide

• 5 Stars on Trip Advisor • Friendly & Easy to Work With • Half-day Rate $375.00 Call 917-576-7170 jimdykesnyc@gmail.com www.jimdykesnyc.com

Bus Tours Magazine / September, 2019 • 21

Guide: Student & Senior Tours Arts. Many tours can be modified to incorporate hands-on activities such as art projects, scavenger hunts and opportunities for self-guided exploration of the galleries.

Adult and senior tours at the Maltz

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Museum offer an inspiring environment to enrich groups. Group tour admission includes full museum

Maltz Museum of Jewish Heritage Courtesy of Sam Fryberger

access and a guided exploration of the core or special exhibition.

One such special exhibit, Leonard Bernstein: The Power of Music, opens

crimination; the tragedy of the Holocaust; the

September 25, 2019 and closes March 1, 2020.

values, celebrations and rituals of the Jewish

In this exhibit, groups can explore Bernstein’s

people and much more.

Jewish identity, his social activism in the con-

Student groups are tailored to elementary,

text of his position as an American conductor

middle and high school, home school, youth

and his works as a composer. This special

groups and more. Maltz Museum programs

exhibition features interactive media and

encourage critical thinking and hands-on,

sound installations along with approximately

participatory learning. All tours are aligned

100 historic artifacts. Of these, Bernstein’s

with State of Ohio Learning Standards

in Social Studies, Language Arts and Fine 1

piano, marked-up scores, conducting suit, annotated copy of Romeo and Juliet – used for

ONE SPECTACULAR EXPERIENCE world-renowned garden I historic mansion tours scenic tram tours I shopping

“Breathtaking. A treasure worth exploring.â€?– Trip Advisor Review WINTERTHUR MUSEUM, GARDEN & LIBRARY I 800.448.3883 I winterthur.org/groups 22 • Bus Tours Magazine / September, 2019

UND 3% AR RO !VENUE E Y

N T E E P V LI O / EUM -US N AT N TOW TED I ,OCA

Entertainment & Shows

Texan Theater Texan Theater

sound and lighting. Free Wi-Fi runs through-

Stop in anytime from 7 a.m. to 7 p.m. for

Greenville, Texas

out, and each seat has its own electrical out-

sumptuous drinks and combo meals at the

Luxurious and intimate, the Texan The-

let. This guarantees there is no need to worry

coffee shop, located in the lobby. Grab a dark

ater in Greenville has everything a group

about one’s cell phone dying while snapping

chocolate iced coffee, some quiche Florentine

of music lovers, foodies or even faith-based

that perfect Instagram photo.

or a breakfast sandwich (served all day) dur-

tourists would want. In a remodeled build-

Who can blame guests for taking pictures?

ing a hub and spoke tour of Greenville.

ing less than one hour from Dallas, the

With the contemporary luxe of the theater’s

Whether as a café or theater, Texan Theater

Texan Theater provides an experience that

décor and four-course meals – served during

will be a highlight in any tour.

is at once modern and soulful. To bring

the concert, guests may feel compelled to

Tickets include the cost of dinner, gratuity

groups before household names without

share this unforgettable night and bus tour.

and the show. Artist merchandise may be

the discomfort of a huge venue, cramped

(Word of mouth, anyone?)

available for purchase afterwards. Free park-

lines and painful parking, add Texan Theater to an itinerary.

For faith-based tours, the Texan The-

ing is available on-site.

ater’s quarterly “Music in the Spirit” is a

To learn more, phone (903) 259-6360, visit

With names like Exile and Tiffany on the

must-see event. Choir group tours may

texantheatergreenville.com or e-mail

marquee, it is no surprise that red carpet

even wish to participate in this inclusive

texantheater@texantheatergreenville.com.

photo opportunities and meet-and-greets

concert. Musicians typically arrive at 1 p.m.

are common features for shows at the Texan

to sign up. Sound check is at 2 p.m., and

Cody Cattle Company

Theater. The glamour does not stop there.

at 3 p.m., praise service begins. To amplify

Cody, Wyoming

Guests are welcomed into a renovated 118-

the spirit of unity, a potluck dinner is served

seat theater, complete with state-of-the-art

with this free event.

24 • Bus Tours Magazine / September, 2019

Need dinner theater for groups that will have them shouting, “Heck yeah! Doggone

Special: Entertainment & Shows right, man!”? Look no further than The Cody Cattle Company. Since

year, Chaffin’s is one

its inception in 2008, The Cody Cattle Company has been a lead attrac-

of America’s most

tion for the thousands of visitors each year in Cody, Wyoming. The

unique dinner the-

Cody Cattle Company is a foot-stomping, hand-clapping, chair-danc-

aters. Chaffin's Barn is

ing, family-friendly, cowboy music show people rave about. Out of

the perfect place for

771 TripAdvisor reviews, 700 are 4 and 5 stars.

an all-around won-

Staff welcomes groups when the doors open at 5 p.m., inviting

derful night out.

Known

them to feel like a part of

Chaffin’s Barn

for

its

the family. The 324-seat

upbeat Broadway-style

dinner theater prevents

plays and musicals –

crowding. The buffet is

some of which are

open from 5:30 - 7 p.m.

local premieres, Chaf-

and has country classics

fin’s Barn boasts a cast of regionally and nationally credited actors.

like smoked brisket,

Designed to have a tiered “theatre in the round” motif, Chaffin’s has

chicken, potatoes, baked

room for up to 250 guests at the main stage and 50 at the intimate

beans, coleslaw, Caesar

backstage. Actors occasionally make their entrances from between

salad, applesauce, corn-

tables, drawing in the audience like never before.

bread, brownies, iced tea, lemonade and coffee.

Add flat iron steak for $10

Cody Cattle Company

extra. When given notice, The Cody Cattle Company can accommodate vegetarian guests, as well. Soda, alcoholic beverages and ice cream are available for a small additional charge.

Dinner comes with a multitude of options at Chaffin’s. It can include a delicious buffet or guests can order from the a la carte menu. Both choices offer traditional Southern, vegetarian and gluten-free fare.

Group rates are available. For more information, phone (615) 6469977 or visit chaffinsbarntheatre.com.

At 6:30 p.m., the show begins. Featuring two-time flat-picking champion and Western Music Association Instrumentalist of the Year, Ryan Martin and his Triple C Cowboys Band, the show at Cody Cattle has something for everyone. Cody Cattle presents old-time cowboy songs; guitar, mandolin and fiddle tunes; some modern country songs and a lively finale, all of which are sure to leave groups humming on their way out.

Consider purchasing a Trifecta Ticket, the most popular ticket option, which adds Cody Rodeo Grounds to the itinerary. The rodeo grounds are about 700 yards from Cody Cattle, making this a convenient way to spend the evening and save a few dollars. While Cody Cattle is open May 29 through September 18, seven days a week -except for July 4, rodeo season is June 1 through August 31.

Group rates are available with one complimentary ticket per 15 paid tickets and a maximum of two comps per bus.

Cody-native and former trolley tour operator, Greg and his wife, Ann, are the helpful owners of the Cody Cattle and can assist with any needs planners have while visiting the area. For more details, phone (307) 272-5770 or e-mail greg@thecodycattlecompany.com.

Chaffin’s Barn Nashville, Tennessee Visit one of America’s last two remaining theater barns and one of Nashville’s Top 20 Favorite Tourist Attractions by coming to Chaffin’s Barn in Nashville, Tennessee. Currently in its 52nd Bus Tours Magazine / September, 2019 • 25

Special: Entertainment & Shows American Music Theatre Lancaster, Pennsylvania

will enjoy the AMT, but how many times will

covers of songs from The Beatles, Elton

they come back?

John, Adele, Ed Sheeran and many more

Original performances and celebrity

Look out for Riverdance in 2020, as they

will have people dancing in their seats. This

shows dazzle groups who visit American

will appear on the AMT stage from January

show features AMT’s own renowned

Music Theatre (AMT). Conveniently located

17-19 as part of their 25th Anniversary

orchestra.

on iconic Route 30 in Lancaster, Pennsylva-

Show. In the summer of 2020, the AMT

Groups of 20 or more receive one

nia, American Music Theatre has everything

Original, Britain’s Best! will take center

complimentary ticket. For more informa-

a group needs for a splendid night. With the

stage. Featuring fantastic musicians and

tion, phone (800) 648-4102 or visit

widest array of entertainment in Pennsylva-

dancers from around the world, this show

amtshows.com.

nia, a full concession stand, a gift shop and

is a British extravaganza relaying some of

spacious parking, the question is not if groups

the biggest hits from across the pond. Live

❑

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9th Ave N CLINTON COUNTY COURTHOUSE 7th Ave Nor th 6th Ave N orth 5th Ave N orth 4th Ave N orth 3rd Ave N orth 2nd Ave Nor th

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Clinton CVB 721 S 2nd St Clinton, IA 563–559–2193

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Willow Island

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6th Ave South

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4th Ave South

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S 4th St

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6th Street

3rd Ave South GEORGE M..

CURTIS MANSION

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13th Ave North

5th Ave South

26 • Bus Tours Magazine / September, 2019

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8th Ave 9th Ave

DE IMMIGRANT WINDMILL

+

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+

2nd Ave South

www.travelwv.com 304.264.8801

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30

CLINTON COUNTY HISTORICAL SOCIETY MUSEUM & LIBRARY

Historical Clinton, IA 1. Sawmill Museum 2. DE Windmill 3. Lunch at the Candlelight -With a river view 4. Lyons Shpping 5. Curtis Mansion tour & wine tasting Tea, lemonade, and water also offered

Find more tours offered in the area by contacting the Clinton CVB

Social Marketing for Tourism by catherine Heeg

How to Lose a Fan in 10 Days Do you remember the movie How to Lose a Guy in 10 Days? Here is the scoop:Benjamin Barry is an advertising executive and ladies' man who, to win a big campaign, bets that he can make a woman fall in love with him in 10 days. Andie Anderson covers the “How To” beat for Composure magazine and is assigned to write an article on “How to Lose a Guy in 10 Days.”

While the stars in this movie go to great lengths to win and lose in love. Let us look at some ways to be like Andie and lose a fan by exploring how to drive your social fans away.

What common blunders are made that will make fans flee so quickly you cannot say “I love you” fast enough?

Blunder #1 – Too Much Talk About #1 Social marketing, like dating, is not a one way conversation. So many times we see posts that are too chatty, too long or just plain too many posts each day. How about those Facebook posts that look like Instagram posts as they have 101 hashtags? #Fail When planning social tone and style, avoid this pit fall by keeping things short, fun and giving people a reason to respond.

Related to this blunder is its close cousin, the one who is always selling. Do you ever see businesses post only about their upcoming sale, promotion or early booking bonus? What fun is that?

Blunder #2 – Begging for Attention Do your social posts and tweets beg for likes? This drives fans nuts and makes Facebook demote those posts and not show them to as many people. ‘Like-baiting’ will get your hand slapped by Facebook. Instead, put together great content that your unique audience will love. Here is how to understand better. followers and fans your http://bit.ly/2Jv4flq.

Blunder #3 – Looks Are Not Everything While we all like to believe that we are not visual learners, most of us are. Some social marketers forget about this when they post photos that are too small for the space, too grainy to standout or not related to the content. Savvy marketers know that posting an oblong or square video will gain way more reach and engagement than a small video thumbnail. (Sizing cheatsheet here. http://bit.ly/2xax5mN)

In the case of social marketing, maybe looks are everything!

Do you want to earn more fans quickly?

Here is a cheat sheet for you. ❑ http://bit.ly/2IeH1gU.

Catherine Heeg, international speaker and trainer, focuses on social media marketing strategies for the tourism and hospitality industry. Join the conversation and connect with her at cmsspeaking.com and socially.

National Bus Trader Bus Tours Magazine Digital Offerings Digital Marketing Options

Expanded Website More Marketing Options ROI Options

Bus Tours Phone: (815)Magazine 946-2341 815-946-2341 www.busmag.com Bus Tours Magazine / September, 2019 • 27

20 Tips For Bus Tour Planners by: Melissa Stanek 20 Tips for Choosing Lodging While some groups, like a tour group of

scout has a critical eye for the needs of a group

wake and dine at their own pace before hop-

while experiencing a solo trip.

ping on the bus for more fun.

mountain men or black bear, might be pleased

3. Use Google Maps’ street view to spy

6. Double-check for air-conditioning.

with just a roof and a bed, most people expect

out the terrain. There is little worse than

Believe it or not, some lodging does not come

more from their lodging. In the age of technol-

finding that an otherwise accessible hotel has

with air conditioning in the rooms. Make sure

ogy, lodging searches are more effective than

a steep driveway or unexpected front steps.

to check for this, especially if your tour is in a

ever, but bright pictures and a four-star average

For groups with accessibility issues or for

warmer season or region.

review score does not mean you have found

those traveling in icy, wintery conditions, it is

7. Know that a missing price does not

the right place to house your tour group for the

in your best interest to use technology like the

equal free. Hotel Web sites will sometimes list

night. More goes into guaranteeing the pleasure

street-view camera on Google Maps to see

an amenity like breakfast, parking or Wi-Fi with-

and safety of a group of travelers. Whether or

just what you are getting into.

out a price. This does not mean it is free or built

not you have a scout at your disposal, the fol-

As you examine the hotel’s driveway, see

into the price of the room. Be careful to make

lowing tips will help and confirm your steps in

if there is an awning or portico where passen-

planning lodging for your bus tour group.

gers find shelter while unloading and packing

8. Beware of what is not in the

up. You would not want rain or burning sun

description. Double-check the listed features

to ruin your travelers’ trip.

for any descriptions that lack detail. Occasion-

1. Know what is important to your travelers. Each bus tour group is unique. The

sure you know the price of these amenities.

Even if you have a scout, this tip erases

ally, bus parking, breakfast or Wi-Fi is adver-

mine what amenities you need in your place

wasted time by removing inaccessible hotels

tised with clear prices, but the catch comes

of lodging. A trip for seniors may require dif-

early on.

upon arrival.

demographics of those in the group will deter-

ferent amenities than a student group. Write

4. Consider adjacency to a mall or

“Bus parking available” could mean you

out what needs are absolutely nonnegotiable,

shopping area. Groups love to shop. Adja-

are directed to a third-party lot blocks away.

and give a copy to your scout or keep it on the

cency to a mall or shopping area makes

Wi-Fi might be weak or have data limitations.

desk beside you as you hunt for hotels. Be sure

planned and impromptu retail therapy vastly

Have scouts give the Wi-Fi a hardy test by

your choice of lodging targets the needs of

easier.

uploading and downloading during their stay.

your group.

5. Find a place with free breakfast.

2. Guarantee that your choice of lodg-

They say it is the most important meal of the

ing wants groups. The best way to tell if a

day, and it is certainly the easiest to add into

Remember, Wi-Fi is often the most important thing for travelers.

“Continental breakfast,” I, myself, have

motel or hotel wants groups is if they place

the cost of your tour, since “free” is the same

found, may be nothing more than a box of

an ad with BUS TOURS MAGAZINE. This means

for every customer. Free breakfasts normally

donuts and a pot of regular. Do not leave your

they are eager to cater to groups and have

come with time windows like 6-10:30 a.m.,

guests hungry and unable to e-mail. Do not

likely handled them before. You want your

which is perfect for a large group of individ-

cause your driver to hobble from an unex-

group in experienced hands.

uals. No one likes being rushed in the morn-

pected walk in the wrong shoes.

Another helpful way to be sure is by send-

ing. Even if your group leaves at 8 a.m., this

9. Plan your payment. Be sure you know

ing out that scout from tip one. Make sure your

breakfast window allows group members to

what methods of payment your hotel requires,

28 • Bus Tours Magazine / September, 2019

20 Tips because most will want your deposit in

ways? These are things you must know to

ple, you would be allowed three to six

advance. Some places will accept company

keep your group from suffering unwelcome

unbooked rooms without facing a fine.

checks, so always be sure to ask.

surprises.

Minimum commitment or attrition rate is

10. Read the worst of the worst of

13. Research the neighborhood. This

similar. It is the percentage of uncancelled

the reviews. This tip is particularly impor-

tip is especially true for cities going through

rooms you are allowed before suffering fines.

tant for bus tour planners without scouts.

gentrification or any kind of rebranding.

The mitigation or resell clause is some-

Now is not the time for optimism. While every

While a lodging property may be highly

thing you want to see when booking. This

establishment is vulnerable to the occasional

rated, dangerous neighborhoods or condi-

means the hotel will attempt to resell any

curmudgeon, do not assume every one-star

tions may be just a block away. You want

rooms from your block that go unfilled, mak-

reviewer is someone having a bad day. Watch

your group to feel safe; do not skimp on the

ing them no longer your responsibility. You

the reviews for patterns suggesting the pres-

research.

have enough to worry about anyway.

ence of unhelpful staff, issues in cleanliness,

14. Find a hotel where halls and lob-

18. Be strategic when placing your

false advertising or more. Also be sure to

bies are secure. Yes, some lodging is built

chaperones. To help tamp down mayhem,

look for reviews, good or bad, written within

to let guest rooms open straight into the out-

chaperones on student tours should be

the year, and only trust photos taken within

doors or a parking lot. If your heart is set on

evenly placed. While it may be tempting to

four to six years.

that kind of lodging, then this tip is not for

allow the adults (the chaperones) to cluster

11. Investigate the lodging’s trav-

you. Having secured guest spaces will make

together, it may not be the best idea for the

eler profile. Before booking, check if the

travelers safer. Make sure the hotel requires

group.

establishment has a type of clientele. Some

room keys for elevator usage as well as for

19. Make sure your hotel is acces-

hotels draw in or attract a certain traveler

lobby and hall entrance. These are big pluses

sible to buses. Similar to tip three, it is

type more than another. Be careful of book-

in the safety category.

important to guarantee that your hotel is

ing a group of seniors at a hotel that com-

15. Consider the price point. Your

accessible, this time to the bus itself. Use

monly attracts young families. Excited and

guests may not appreciate splurging on lodg-

either Google Maps’ street view, photos

noisy children might keep your tour group

ing, especially if it is just for one night and is

from the hotel’s Web page or your scout, if

awake late into the night. Avoid booking a

not part of the fun, like a casino resort. Some-

you have one, to access the situation. Too

youthful tour, especially one that features

times, expensive things are worse. Do not

many hotels seem to believe that if a van

nighttime entertainment like clubs, bars

pay for a brand name just because it is a

can get through so can buses. Be wary of

or shows, at an establishment that regu-

brand name. Budget hotels are not always

steep, curvy or narrow driveways. You do

larly welcomes truckers or otherwise weary

bad. This is where your aforementioned

not want to have to announce to your trav-

travelers. The last thing you want is for

research comes into play.

elers that the bus cannot pull up to the

your bus tour to be responsible for complaints to the staff.

16. How about a two-for-one? When

hotel’s door.

considering the needs of your group, see if mul-

20. Do not forget bus and bus driver

12. Find out how long that “15 minute

tipurpose lodging would be appreciated. Casino

security. To keep the bus safe, it is important

walk” really is. Many hotels and attractions

resorts and hotels with spas and restaurants

to find a parking lot with security features.

guarantee that they are minutes from each

might be just what your group needs.

This is something you can find out while

other, but the only way for you to have a real

17. When booking a hotel block,

exploring the hotel’s neighborhood or

grasp on this reported 15- or 10-minute walk

know these legal terms. Keep your eyes

researching their parking claims. If your hotel

is to check it out on Google Maps. Type in the

peeled for the following: allowable shrinkage,

utilizes third-party parking lots, try to find a

address of the hotel, and go to street view.

minimum commitment or attrition rate and

lot that is adjacent to your lodging. Your dri-

This will allow you to virtually travel the path

the mitigation or resell clause. These terms

ver may be walking to and from the lot at

from hotel to attraction and access the situ-

can appear in the contract you sign when

night; do not put him at extra risk.

ation. If you have a scout, make sure they

making reservations for a group.

walk where your group will walk and not drive for convenience.

Allowable shrinkage is the percentage of

When choosing lodging for a bus tour group, a little extra effort in the planning

rooms you are allowed to leave unbooked. If

stages can be the difference between a flop

Is the attraction several more blocks away

someone cancels the bus tour or you overes-

and an excellent trip. Use these tips as they

than anticipated? Are well-kept sidewalks

timated group interest, this will be important.

suit your and your group’s needs to round

present the whole way there? If there are

The average percentage for this is around 10-

out that superb tour trip you are planning

sidewalks, are they along dangerous high-

20. If your hotel block has 30 rooms, for exam-

with perfectly matched lodging.

❑

Bus Tours Magazine / September, 2019 • 29

Regional Roundup Midwest

Clinton, Iowa CVB Clinton, Iowa While the Mississippi riverfront is one of Clinton, Iowa’s main attractions, there is so much more for groups to discover in this Iowan city. From a mansion to a windmill

George M. Curtis Mansion County. With the addition of an impressive

Seely at (563) 559-2193, e-mail mseely@clin-

and museums, there is no end to the histor-

collection of work by local artisans, the

tonia.com or visit clintonia.com.

ical discoveries waiting for bus tour groups.

museum’s exhibits and galleries take up two

A tour through Clinton can start at the

floors. For enriching displays of local art, arti-

George M. Curtis Mansion. With original Tiffany

facts, history, antique musical instruments

glass windows, delicately carved banisters,

and much more, make sure to add the Clinton

ornate wood trim and massive fireplaces, one

County Historical Society Museum to a tour.

can see the prosperity that decorated Clinton

Hear the buzz of the sawmill as logs are cut

when it was the “Lumber Capital of the World.”

into lumber and envision the workings of the

The home is a prime example of Victorian archi-

Struve Mill with a visit to The Sawmill Museum.

tecture and décor and is rightfully listed on the

Groups will witness life in a lumber camp and

National Register of Historic Places.

Central

explore authentic sawmill equipment through-

Further history can be explored at the

out the museum. As lumber was an essential

Clinton County Historical Society Museum.

resource in Clinton, not only for the construc-

Since its establishment in 1964, the museum

tion of buildings, but also for how the industry

has amassed artifacts from all around Clinton

beaconed the railroad, immigrants and entrepreneurs; no visit to Clinton is complete with-

SISTERS OUTDOOR QUILT SHOW

out a stop at The Sawmill Museum.

McKinney CVB McKinney, Texas Return to simpler times with a visit to

™

SATURDAY, JULY 13, 2019 SISTERS, OREGON The World’s Largest Outdoor Quilt Show & Sale

SistersOutdoorQuiltShow.org 30 • Bus Tours Magazine / September, 2019

Just across the river in Fulton, Illinois, the

McKinney’s picturesque, quaint and historic

DE Immigrant Windmill stands proudly. At

square, which is undisputedly one of the most

90 feet tall, this fully operational windmill

vibrant downtowns in northern Texas. Boast-

honors the local Dutch heritage. Built specifi-

ing roughly 120 mom-and-pop businesses,

cally for Fulton in Heiligerlee, the Neather-

the square is filled with one-of-a-kind, locally

lands, this windmill is as authentic as beau-

owned restaurants and an eclectic mix of

tiful. Visit the Windmill Cultural Center to

specialty shops, boutiques, art galleries and

purchase some of the flour it produces.

studios, wineries and even a boutique hotel.

To learn more about adding Clinton, Iowa

The history of McKinney is as captivating

to an itinerary, phone CVB Director Mary

as it is memorable. As both a National and

Regional Roundup Downtown McKinney

notorious visitors from days gone by.

Groups interested in nature will enjoy the trails and exhibits at the Heard Natural Science

“Our downtown square is

Museum and Wildlife Sanctuary. For groups

McKinney’s gem. It’s both rich

interested in horticulture, Myers Park’s research

in heritage and bustling with

gardens are a must-see, and from May through

exciting activity,” says Visit

October, Crape Myrtle Trails World Collection

McKinney Executive Director

Park’s blooms are especially majestic.

Dee-dee Guerra. “It’s an espe-

Learn more and explore itinerary options

cially popular destination for

for groups by visiting visitmckinney.com or

bus tours, because there is

by phoning (888) 649-8499.

Texas Main Street City and a 2018 Texas Cul-

something for everyone: shopping, dining,

tural District designee, McKinney actively

museums, wine rooms, art and history – all

preserves its history and continues the revi-

found within several walkable blocks, and

talization of the downtown square as a key

bus parking is readily and easily accessible,

commercial district. The historic downtown

too.”

walking tour is a big hit with tour groups, as

McKinney has plenty to offer tour groups

are tours of Chestnut Square Heritage Village,

any time of year. The city’s special annual

Collin County History Museum and Heard-

events make for great tour trips, as well. For

Craig House. Each stop offers intriguing and

groups that enjoy large events, schedule a visit

unique aspects of McKinney’s story. Groups

during one of downtown McKinney’s signature

love the Bad Boys and Desperados trolley

events, such as: Arts in Bloom in April, Okto-

tour, hosted by a Belle Starr impersonator

berfest in September and Home for the Holidays

who shares tales about the town’s more

on Thanksgiving weekend.

❑

Advertiser’s Index Allegheny National Forest . . . . . . . . . .17

LaGrange County CVB . . . . . . . . . . . . .32

Castle Farms . . . . . . . . . . . . . . . . . . . .10

Laura Ingalls Wilder

Presidential Foundation . . . . . . . . . .12 Sable Point LIghthouse

City of Fort Madison . . . . . . . . . . . . . .18

Memorial Society . . . . . . . . . . . . . . .22

Keepers Association . . . . . . . . . . . . . .9

City of Portage . . . . . . . . . . . . . . . . . . .18

Maltz Museum of Jewish Heritage . . .21

Sawmill Museum, The . . . . . . . . . . . . .18

Clarion Inn . . . . . . . . . . . . . . . . . . . . . . .6

Maritime Aquarium . . . . . . . . . . . . . . .17

Sisters Outdoor Quilt Show . . . . . . . .30

Clinton, Iowa CVB . . . . . . . . . . . . . . . .26

Martinsburg-Berkeley County CVB . . .26

Slice of Brooklyn Tours, A . . . . . . . . . .16

Cody Cattle Company . . . . . . . . . . . . .26

McKinney CVB . . . . . . . . . . . . . . . . . . .18

South Haven/Van Buren

Columbia Gorge

National Comedy Center . . . . . . . . . . .12

Interpretive Center . . . . . . . . . . . . . .23

National Museum of Nuclear

County CVB . . . . . . . . . . . . . . . . . . . . .2 Starved Rock Lodge

Crawford County CVB . . . . . . . . . . . . .19

Science & History . . . . . . . . . . . . . . .14

& Conference Center . . . . . . . . . . . .23

Experience Jackson . . . . . . . . . . . . . . . .2

New York Power Authority . . . . . . . . .11

Summersville, WV CVB . . . . . . . . . . . .13

Fort Ticonderoga . . . . . . . . . . . . . . . . .23

North Dakota Tourism . . . . . . . . . . . . . .8

Texan Theater Greenville . . . . . . . . . .25

Glen Rose CVB . . . . . . . . . . . . . . . . . . .23

Oil Creek & Titusville Railroad . . . . . .16

Villas Las Olas Hotel Apart, The . . . . . .5

J.M. Smucker Company . . . . . . . . . . . . .9

Our Lady of Consolation . . . . . . . . . . .13

Virginia Holocaust Museum . . . . . . . .23

Jacksonville Area CVB . . . . . . . . . . . . .31

Prestonburg Tourism . . . . . . . . . . . . . . .8

Wickenburg Chamber

Jefferson, Texas CVB . . . . . . . . . . . . . . .5

Quality Inn Nashvlle

Jim Dykes – NY Guide . . . . . . . . . . . . .21 Kleffner Ranch . . . . . . . . . . . . . . . . . . .14

Downtown-Stadium . . . . . . . . . . . . . .6 Ronald Reagan

of Commerce . . . . . . . . . . . . . . . . . . .13 Winterthur Museum, Garden & Library . . . . . . . . . . . . . . . . . . . . . .22 Bus Tours Magazine / September, 2019 • 31