Summer 2021
The bi-annual newsletter of the British Vehicle Rental & Leasing Association
YOUR ASSOCIATION
Decarbonisation ramps up
Forums online throughout 2021 Welcome to the BVRLA family Movers and shakers Digital Fair Wear & Tear Guides Voice of Influence Hear from the experts In the spotlight
With the launch of four key documents, including two consultations and the much-anticipated Transport Decarbonisation Plan and 2035 Delivery Plan, the 14 July saw the Government setting out its ambitious plans to not only ‘build back better’, but to ‘build back greener’.
SECURITY
The UK Government has ramped up plans to put the UK in the driving seat ahead of COP 26 by unveiling its ‘Greenprint’ for transport in a bumper day of decarbonisation announcements.
As a nod of acknowledgement to the vital contribution that the vehicle rental, leasing, and fleet sectors are playing in driving the UK’s zero-emission goals, the Department for Transport included a comment from BVRLA Chief Executive Gerry Keaney in the Secretary of State’s announcement: “BVRLA members will play a vital role in this journey, enabling millions of individuals and businesses to embrace zero emission road transport and switch to more sustainable forms of mobility. There will be many important milestones along the way and we will continue to work with government and other stakeholders in achieving them.” The BVRLA sees this as the start of the green revolution for transport as there are still a lot of challenges ahead for fleets, particularly around supply, infrastructure, and a supportive tax environment – which must work in sync to deliver a mass societal shift to zero-emission transport. u
The Government’s Decarbonisation ‘Greenprint’ saw the unveiling of: • The Transport Decarbonisation Plan setting out a high-level multi-modal framework for the UK to meet its net zero ambitions. • The 2035 delivery plan: Transitioning to zero emission cars and vans setting out 44 commitments on investment, regulation and policy changes that are needed across the key areas of supply, demand and infrastructure. Two consultations were also launched: • Heavy goods vehicles: ending the sale of new non-zero emission models outlining the Government’s intention to phase out the sale of new diesel and petrol HGVs. • CO2 emissions regulatory framework for all newly sold road vehicles in the UK, which poses some very important questions for BVRLA members. The BVRLA will be responding to both consultations and members can provide input by emailing views to policy@bvrla.co.uk or by taking part in the EV Working Group.
Did you know? The next BVRLA Road to Zero You can register now to attend Report is going to be unveiled at the annual BVRLA Fleets in the annual Parliamentary Reception in Charge conference that will cover the House of Commons in September. all things decarbonisation.
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BVRLA enhances its cyber security 6 GOVERNANCE & COMPLIANCE Supporting SM&CR compliance
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INDUSTRY INSIGHT Business Impact Survey Leasing Outlook Report 2020 Membership Data
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AIR QUALITY Clean Air Zones
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DECARBONISATION Van plan 2010 Fleets in Charge
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LEARNING & DEVELOPMENT CV Training courses Learn with the experts
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YOUR ASSOCIATION
Forums online throughout 2021 The BVRLA Technical & Operational Management (TOM) and Residual Value & Remarketing (RVR) Forums, which bring together experts and practitioners from across all membership sectors to discuss, debate, and share information and best practice are staying digital throughout 2021.
Forums are very well planned and executed and provide an excellent environment for networking and knowledge gathering. 2020 Member Survey
Thank you to our Forums brand partners 2021:
Topics of discussion will include: • Aftermarket trends: tyres, MOTs, network capacity • Vehicle maintenance and key operational matters • Electric Vehicles: repairs, maintenance, infrastructure, future product and availability of stock • Impact of ADAS: safety, repair and calibration • Impact of in car connectivity: managing technical support and access to data • Aftermarket skills: how the whole supply chain within our sector is looking to recruit and look to re-train / upskill its current workforce
Topics of discussion will include: • Market trends: from both rental and leasing, new mobility models, BVRLA in-house policy & research • Used marketplace: trends and values from the auction houses and trade guides • Forecasting & RVs: what are the data providers and influencers seeing and predicting for the next 6 months+ • Political & economic landscape: latest picture of UK economy, business confidence, what will affect supply & demand, Brexit
The next scheduled TOM Forum will take place on 4 November.
The next scheduled RVR Forum will take place on 18 November.
Did you know? Top 3 reasons members give for attending BVRLA Forums: 1. Hear from expert speakers 2. Aids personal development 3. Assists with company strategy
375
members attended a BVRLA Forum during 2020, up 14% on the previous year, and attendees rated the speakers 8.5/10.
To find out how to attend a BVRLA Forum, email events@bvrla.co.uk u 2
Summer 2021 |
Secretary to the Chief Executive: Kate McLaren Management Accountant: Bharti Ladwa Sales Ledger Administrator: Wilma Bowles Director of Corporate Affairs: Toby Poston Head of Policy & Public Affairs: Thomas McLennan Public Affairs Manager: Rachael Hewish Senior Policy Advisor: Catherine Bowen Policy & Public Affairs Advisor: Eleanor Bruce Research & Insight Manager: Phil Garthside Communications Manager: Andrea McMahon Senior Communications Officer: Helen Lawrence Senior Digital Communications Officer: Shaheb Khan Events Manager: Fran Hampson Director of Human Resources: Nora Leggett
Head of Learning & Development: Mark Pow Learning & Development Coordinator: Tessa Warn Director of Legal & Membership: Shashi Maharaj Head of IT: Michael Skinner CRM Data Manager: Robert Burford Compliance & Governance Specialist: Amanpreet Kalu Membership Manager: Greg Theaker Membership Support Officer: Joshua Saunders Senior Compliance Officer: Adam Holt Compliance & Governance Officer: Hayleigh Morris
Gerry’s note: This issue of BVRLA News provides some insight into the work of the association during the first half of the year and as I reflect upon the past six months, the two words that spring to mind are resilience and capability. Members have remained resilient, embracing the opportunity to play a leading role in delivering the UK’s transport decarbonisation goals and our industry’s contribution is increasingly being recognised across government. Innovation and responsiveness have seen members adapt their business models to meet the changing needs of an increasingly diverse customer base, expanding their offering, building increased capability and embracing digitisation.
Conciliation Service Manager: Sallie Catchpole Conciliation Service Officers: Stephen Dix Laura Pite Sarah Philp
Face-to-face engagements are slowly starting to return as we delivered our first on-demand training course earlier this month, and plans are currently underway for the Leasing Broker Conference and Parliamentary Reception, which I hope to see you at in October. Enjoy the read and don’t forget to sign up for a BVRLA website account to ensure you don’t miss out on the regular email updates. u
Gerry Keaney, BVRLA Chief Executive
Director of Fleet Services: Amanda Brandon Fleet Services Executive: Laura Birdsey
Via the Fleets in Charge and Industry Outlook webinars, RVR and TOM Forums, instructor-led remote courses and e-learning, and regular flow of information to keep you updated on the latest news, developments, and guidance, the BVRLA also continues to expand its offering to support members.
BVRLA, River Lodge, Badminton Court, Amersham, Buckinghamshire HP7 0DD Tel 01494 434747 Email info@bvrla.co.uk Web www.bvrla.co.uk
© COPYRIGHT BVRLA 2021
THE BVRLA TEAM • THE BVRLA TEAM • THE BVRLA TEAM • THE BVRLA TEAM
Chief Executive: Gerry Keaney
BVRLA News articles may be used copyright free by members provided that an acknowledgement is given. Chairwoman Nina Bell Vice-Chair Jon Lawes Honorary Treasurer Brian Back | Summer 2021
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YOUR ASSOCIATION
Welcome to the BVRLA family Since the previous edition of BVRLA News we have welcomed 96 new members: twenty-four corporate members, fifty-seven leasing broker members and fifteen associate members.
Leasing broker members 1st Choice Leasing UK Shrewsbury 4 Wheels UK Barry AJS Services (North West) Birchwood Alerion Leasing Rotherham ARH Vehicle Solutions Yatton Auto Clubs International Bournemouth Bay Vehicles Cardiff Brit Fleet Services Worthing Car Lease Genie Glasgow Cartime Motor Company Bury Cebotec Falkirk Click4 Car Leasing Stratford-upon-Avon Commercial Fleet Hoddesdon Elite Leasing Services Prestwood EV Carshop Thame Every Vehicle Lease Belfast Fleet-E Penarth Fleet Electric Leasing Hardwicke Go Lease Lightning Wrexham Gridserve Iver Hampton Rose Alsager Horsepower Leasing Henley-on-Thames Ideal Autolease Halifax Innovation Cars (UK) Liverpool Just Leasing Kettlewell KKL Solutions Slough Latitude Leasing Manchester LCV Finance & Leasing Hemel Hempstead Lease Car Direct Birmingham
Lease Force Littlehampton Leasing Route Stafford Lime Leasing Conwy M1 Auto Lease Manchester MCP Contracts London Milease UK Preston Motorfinity Group Newark MPH Vehicle Solutions Cheltenham Mr Stuart Turton Sheffield Northumbria Vehicle Leasing Morpeth Octane Vehicle Leasing Rochdale Peter Vardy Leasing Motherwell Plan (NW) Liverpool Proctor Fleet Management Wessington Red Kite Leasing Witney Roy Wood Transits Wokingham Sabre Motor Company Cardiff Spectro Contracts Warrington Stoneacre Leasing Doncaster The Leasing Lounge Liverpool Troika Vehicle Leasing Bury St Edmunds Vanology (Birmingham) Birmingham Vans NorthWest St Helens Vavoom Vehicle Management Cheadle Royal Veroandi Cofton Hackett Wizborn Consultants London Whittle Hall Finance Warrington Zoom EV Warrington
BVRLA members represent the demand-side of the automotive industry, buying around 50% of new vehicles, including over 80% of those manufactured and sold in the UK 4
Corporate members
Academy Pro Wigan Any Van Rental Hyde Economy Hire (Southern) Ringwood Evesham Self Drive Evesham Evogo Sheffield Fisk Group Hire Chelmsford Ford Fleet Management UK Bristol Free2Move Rent Milton Keynes Freedom Rental Wilmslow Go Explore (Scotland) Glasgow Halesowen Self Drive Halesowen Kevs Van Rentals (Nottingham) Nottingham Lucy and Ben’s Motorhomes Ripon Maben Vehicle Hire Pontypool Major Holdings Watford Niche Motorhome Hire Loughborough Ocean Trail Crawley One Call Claims Doncaster Qualitas Vehicle Leasing Rainhill Red Lion Rental Southport RentaVan 365 High Wycombe Sogo Mobility Cranfield Total Fleet UK Manchester Volvo Car Financial Services UK Maidenhead
Associate members Approved Valeting UK, Burntwood
Asset Finance International, London www.assetfinanceinternational.com
The Association of Professional Compliance Consultants, London. www.apcc.org.uk Summer 2021 |
YOUR ASSOCIATION
Associate members (continued) Auxillias, Cheltenham www.auxillias.com Citrus Funding Ampney Crucis www.citrusfunding.co.uk
Clifford James Consultants, Stocksfield www.clifford-james.com
Coastr, Edinburgh www.coastr.com
Grosvenor Credit Management & Investigations Addlestone www.gcmi.co.uk Haven Power, Selby www.havenpower.com
Movers & Shakers The BVRLA has enhanced its IT capabilities by welcoming Michael Skinner as Head of IT, responsible for the association’s IT infrastructure, operations, and systems.
Mer Charging UK London www.uk.mer.eco
Nexus Business Solutions Group Milton Keynes www.nexusplc.com PVS Group, Somerset
SSE Enterprise Reading www.sseutilitysolutions.co.uk
SYNETIQ, Doncaster www.synetiq.co.uk TMD Friction UK Cleckheaton www.tmdfriction.com
Joining from Nexus Infrastructure plc, where he was Group Head of IT, Michael will help to further develop and strengthen the BVRLA’s IT capabilities, managing the association’s outsourced support service provider and tracking digital technologies to help the association achieve its strategic goals. This new role reports to Legal & Membership Director, Shashi Maharaj. The BVRLA has bolstered its policy work and government engagement by promoting Thomas McLennan to the new role of Head of Policy and Public Affairs. Thomas joined the BVRLA just over a year ago as a Senior Policy Advisor and is now stepping up to take responsibility for all the association’s policy work and its relationships with government officials, regulators, and other industry stakeholders. Tom will continue to report to Director of Corporate Affairs, Toby Poston.
Keep updated
Committee moves Q1-2021 The BVRLA welcomed the following committee members: Alan Olivier-Smith joined the Rental Committee Simon Grime moved from Vice-Chair to Chairman of the Rental Committee Paul Kirby re-joined the CV Committee Guy Mason re-joined the Leasing and Fleet Management Karl Lord joined the Residual Value & Remarketing Committee Antony Martin joined the Technical & Operational Management Committee Clive Buhagiar became Vice-Chair of the Technical & Operational Management Committee A full list of Committee members can be found on the BVRLA website. u
Sign up now
Sign up for a website account to ensure that you don’t miss out on the latest news. Henshin Group Haywards Heath www.henshingroup.com
| Summer 2021
If you work for a member organisation you can gain access to a wealth of member-only content including industry reports and webinars.
Once your account is set up you will automatically start to receive the latest news and updates, and can personalise your communication preferences. 5
GOVERNANCE & COMPLIANCE
Ask Adam S end your questions about the BVRLA inspection programme to Senior Compliance Officer Adam Holt at adam@bvrla.co.uk. Q: I have received a notification about an inspection that I am required to pay for. Why do I need this? A: All BVRLA leasing broker members are required to have a regular inspection under the terms of membership. The inspection programme assesses whether both BVRLA and Financial Conduct Authority standards are being met and by displaying the BVRLA logo, customers can be assured that they are doing business with a company that adheres to the highest industry standards. Inspections can occur every 12-18 months depending on the results of the member’s last inspection. Due to constant changes in regulated requirements and the BVRLA Codes, these inspections may differ each time to ensure that the minimum standard is met. For those members that have an active broker relationship with one of the programme Funders, the inspection cost is covered. If a member does not have a relationship with at least one of these Funders, then they are expected to fund the inspection themselves. Q: Who are the Inspection Programme Funders? A: The Funders who support the BVRLA Inspection Programme are ALD Automotive, Alphabet (GB), Arval UK, Hitachi Capital Vehicle Solutions, LeasePlan UK, Leasys UK and Lex Autolease. Leasing broker members should ensure that the BVRLA is aware that they have a relationship with one or more of these Funders. To ensure that membership records are accurate, members are encouraged to inform the BVRLA of any changes to the status of their funder relationships, should they lapse or be created. Q: My rental firm is not open for business. Am I still required to have an inspection? If you have been contacted about a rental inspection but are not currently operating, please advise the BVRLA immediately. We understand that some businesses are still closed or operating on a reduced level of staff and we wish to be as flexible as possible under the current circumstances. If there have been significant changes to your working environment that may impact an inspection visit, you will need to notify the BVRLA Compliance Team. u 6
SECURITY
BVRLA enhances its cyber security The BVRLA has obtained the Government’s Cyber Essentials Plus accreditation following an independent assessment of the association’s IT security infrastructure and processes. The accreditation is the latest investment to enhance the BVRLA’s IT capabilities following attainment of the precursor Cyber Essentials accreditation in 2020 and the recent appointment of a new Head of IT, responsible for IT infrastructure, operations, and systems. Awarded by the National Cyber Security Centre’s partner IASME, the CES+ accreditation demonstrates that the BVRLA meets the standards of IT
About Cyber Essentials Successful CES+ accreditation shows that an organisation meets standards in five key areas: 1. Ensuring a secure internet connection 2. Applying the most secure settings to secure devices and software 3. Controlling access to data and services 4. Protecting against viruses and other malware 5. Keeping devices and software up to date Find out more on the Cyber Essentials Plus website
security required to help protect against cyber attacks. A threat that has become increasingly prevalent as digital working increases and criminals exploit the Covid crisis to unscrupulously target individuals and businesses. BVRLA Director of Membership & Legal, Shashi Maharaj said: “IT security and the safe and secure management and processing of data has never been more important to organisations as digitisation continues to expand. “ We are delighted to have obtained the Cyber Essentials Plus accreditation and I would encourage any company to explore obtaining the accreditation, so collectively we can reduce the impact of cyber crime on UK businesses.” u
Did you know? The National Cyber Security Centre has published guidance to support businesses moving from physical to digital delivery as well as a short leaflet to help businesses as part of the ongoing Covid-19 response. Summer 2021 |
GOVERNANCE & COMPLIANCE
YOUR ASSOCIATION
Supporting SM&CR compliance
Digital Fair Wear & Tear Guides
The BVRLA continues to provide regulated members with information and resources to increase awareness of, and promote compliance with, the Financial Conduct Authority’s SM&CR regime.
The association’s data analytics suggest that a high volume of leasing customers visit the BVRLA website looking for the industry standard on fair wear and tear.
Since 2018, a great deal of information and resources have been published to support members, including guidance documents, blogs, training courses, e-learning modules and much more. The compliance team also provides support should any shortcomings be identified during inspections. The BVRLA has brigaded all this information into a new SM&CR page on the BVRLA website to make it easier for regulated members to find all the support that is on offer. Check it out at www.bvrla.co.uk/smcr. u
Did you know? SM&CR replaced the Financial Conduct Authority’s Approved Persons Regime on 9 December 2019, changing how those working in financial services are regulated. The BVRLA has been monitoring regulated member firms’ compliance with the SM&CR as part of its governance programme since January 2020. Complying with the SM&CR is crucial for all regulated firms, and failure to evidence compliance could put the business at risk.
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The BVRLA Fair Wear and Tear Guide is available to members as an annual e-licence subscription, which can be co-branded and shared with customers digitally throughout the lifetime of the lease.
BVRLA Communications Manager, Andrea McMahon said: “Our Fair Wear & Tear information consistently appears as one of the most popular web pages, attracting many thousands of visits every month. “This is not to say that members are not providing
the right information to customers. It is more an indication that customers are looking to the industry body for validation. There is certainly merit in providing leasing customers with the official BVRLA Fair Wear & Tear Guide, co-branded to provide reassurance to customers.” Members can email fleet@bvrla.co.uk to find out more about digital e-licences and can purchase hard copies directly from the BVRLA website. u
Did you know? The BVRLA provides Fair Wear & Tear training for anyone dealing with inspections, returns, remarketing, damage charge queries, complaints, or those who would like to learn more about the collection and inspection process, and the BVRLA Code of Conduct. Find out more about the Fair Wear & Tear course for cars and the Fair Wear & Tear course for commercial vehicles on the BVRLA website. 7
INDUSTRY INSIGHT
Business Impact Survey Leasing Outlook Report The BVRLA published findings from the second wave of its Business Impact Survey in June, showing that although the vehicle rental and leasing industry is optimistic about economic recovery, there is widespread concern about vehicle supply. The survey, which was carried out in May, revealed that over 90% of respondents suggest that the current supply of ICE vans was a barrier to meeting the needs of customers and 41% say the barrier was extreme. To further compound the problem, 84% think the supply of vans to their organisation is getting worse. 90% of respondents expect the economy to improve in the next six months. 70% anticipate improvements for the leasing sector and 75% are expecting to see increased demand across the rental sector as the easing of restrictions unfold. The survey also shows that industry is planning for growth over the coming months with 71% expecting to increase their fleet size during the remainder of 2021. This is in stark contrast to the figures reported in the association’s February survey, which revealed that only 54% anticipated fleet growth this year. u
Did you know? According to the Office for National Statistics Business insights and impact on the UK economy, 15 July 2021: • The proportion of businesses’ workforce reported to be on full or partial furlough leave fell to 5% in late June 2021. • 24% of currently trading businesses reported that the prices of materials, goods or services bought in the last two weeks had increased by more than normal price fluctuations. • 8% of those businesses reported that they had increased the price of goods or services sold. 8
The BVRLA has published its latest Leasing Outlook report combining the aggregated market data and insight of experts from across the sector to provide an unrivalled perspective of what is happening to the vehicle leasing market and where it is heading. Each quarter the BVRLA analyses a range of automotive market data and puts a series of questions to a panel of senior executives from across the industry and its supply chain. Full of strategic insight and analysis, this report provides the BVRLA’s forecasts for key areas of the leasing market. The report is available on the BVRLA website. u
Leasing Broker Conference 2021 Having missed the opportunity to host a 2020 event due to the pandemic, the BVRLA is delighted to confirm the date for the 2021 Leasing Broker Conference. A must-attend for any BVRLA leasing broker, this one-day event will provide the opportunity to hear from expert speakers on a range of key issues affecting the sector and will provide a great opportunity to network with industry colleagues.
Where is it? The Royal Institute of British Architects, London When is it? Thursday 21 October 2021. Register now and save the date. u
Summer 2021 |
YOUR ASSOCIATION
2020 Membership Data
| Summer 2021
Each year the BVRLA publishes its membership data and the 2020 figures are summarised in six short infographics:
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AIR QUALITY
Clean Air Zones: All you need to know As more cities introduce Clean Air Zones, the demand for cleaner vehicles is only going to increase and the rental and leasing sectors are perfectly placed to provide affordable flexible CAZ-compliant vehicles to those individuals and businesses looking to switch to cleaner cars and vans. The BVRLA has produced a suite of free-to-access communication resources to help members keep colleagues and customers updated on all they need to know about Clean Air Zones. Members can access the BVRLA Clean Air Zone awareness toolkit by logging into the BVRLA website and co-branded versions can be requested by emailing the communications team. Members are encouraged to make use of the BVRLA’s free communication resources, which promotes www.cleanairzones.co.uk as the go-to place for Clean Air Zone information. Here you can find the latest news on which local authorities are implementing or considering Clean Air Zones, the rules, restrictions, penalty charges and any financial support available to help with upgrading to cleaner vehicles. There is also a link to the Government’s CAZ payment portal.
Writing for EV Fleet World Magazine, the BVRLA’s Andrea McMahon highlights how the increasing emergence of Clean Air Zones is set to boost demand for cleaner vehicles. 10
Bath was the first city outside of London to introduce its charging Clean Air Zone on 15 March, and on 1 June Birmingham phased in its CAZ with a soft launch, going live with enforcement on 14 June. Consultations and preparations for air quality improvement plans remain underway in several cities. Bristol, Bradford, Portsmouth, Greater Manchester, Newcastle, Gateshead, North Tyneside, and Oxford are all set to introduce some form of CAZ. Meanwhile, London is extending its more stringent Ultra-Low Emission Zone to an area 18-times larger than the original Low Emission Zone, by 25 October 2021. u
Summer 2021 |
YOUR ASSOCIATION
Did you know? You, as a valued BVRLA member, can add your voice to influence to support and protect the interests of the industry, by: • Taking part in a BVRLA Working Group • Providing input into the BVRLA’s consultation responses • Influencing the BVRLA’s priorities by taking part in the Annual Survey • Emailing the BVRLA Policy & Public Affairs team to flag any issues impacting your business
Voice of Influence The BVRLA continues to engage with more frequency, with Government officials, Ministers, MPs, Peers and regulators to ensure that the voice of the fleet industry is heard by policymakers and industry influencers. The association has further bolstered its lobbying capabilities in 2021, recruiting a new Policy & Public Affairs Advisor to replace Tom McLennan, who recently stepped up to the newly created role of Head of Policy and Public Affairs. The BVRLA’s Policy objectives are to: 1. ensure that the whole fleet sector plays a part in influencing the decarbonisation agenda and that the ICE phase out works for both those most and least able to adopt zero-emission vehicles. 2. campaign for greater certainty of future vehicle taxation and incentive levels and ensure any changes to the regime work for the whole fleet sector
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3. secure a regulatory environment that works for fleets, reducing uncertainty and encouraging innovation 4. support members to tackle the business and operational challenges presented as the country ‘unlocks’ post COVID-19 5. help members to adapt to and thrive within the new EU trading environment
• Sharing your views via a BVRLA Blog, BVRLA Interview • Speaking at a BVRLA Forum or BVRLA Webinar In a recent letter to the BVRLA, Minister for Investment Lord Grimstone expressed thanks to the association:
I wanted to write to you all to pass on my thanks. Your input into safer workplace guidance, and challenge when you felt policies did not resonate with you, have been valued and appreciated. And may you continue in giving your honest feedback.
• Expressing interest in joining a BVRLA Committee
Eleanor Bruce joins the policy team In her role as BVRLA Policy & Public Affairs Advisor, Ellie will be responsible for assisting with policy development, monitoring the regulatory environment, and supporting the association’s public affairs activities by engaging with MP’s, Select Committee’s and APPG’s. She will also work to leverage the association’s research, build collaborative relationships with partners to support joint campaigns and help to influence policymaking. Her contact details are eleanor@bvrla.co.uk u 11
DECARBONISATION
LEARNING & DEVELOPMENT
Van Plan for 2030
CV Training courses
The BVRLA has published its own Van Plan setting out some clear, practical measures that the Government should consider if it wants to get van fleet decarbonisation on track to meet the 2030 phase-out target. Recommendations within the Van Plan have been submitted to the Transport Secretary, Grant Shapps MP, suggesting that the Government should: • • • • •
Ringfence funding for the van sector Introduce new van charging grants and funding Ensure that the supply chain caters for vans Develop van specific targets and requirements for charge point provision Drop the exclusion of rented and leased vans from the super deduction
BVRLA Chief Executive Gerry Keaney
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Did you know? • BVRLA members have almost 800,000 rental and leased vans on their fleets, accounting for 1-in-6 vans on UK roads. • BVRLA members buy up to 65% of new vans sold each year in the UK. • 1-in-10 workers rely on a van for their job, according to the SMMT. • Zero-emission vans are on average 31% more expensive than their ICE counterpart, with some models exceeding 50%.
Without the right fiscal support millions of van drivers and fleet operators could see business recovery stifled and Government could see zero-emission targets not met if steps are not taken now to support fleets and the 3.4 million people who rely on vans every day to do their job.
• Centrica has predicted that around 65% of their engineers do not have a driveway at home and rely on public charging infrastructure, most of which is not suitable for vans.
Read the Van Plan in full on the BVRLA website and tune in to the 2-minute video to hear more. u
BVRLA is supporting commercial vehicle operators by offering a range of training courses tailored to support this growing market.
• At least 15% of the vehicles in major van fleets require power for other purposes than driving, such as providing mobile workshops, carrying refrigerated loads or need tail-lifts.
Electric Van & Trucks – Operational Technical Support & Fleet Management This course provides a detailed market overview of the electric van and truck landscape, whilst supplying valuable advice and day-to-day operational technical support to help business and individual customers managing and driving EVs, including the importance of choosing the correct specification for the job. The next course is on 12 August 2021. UK Commercial Vehicle legislation course This course covers the fundamental legislation and regulation that underpins the correct operation of commercial vehicles. Designed to provide delegates with an overview of not just the legislation but also the terminology to help them provide valuable advice and support to their customers on the important aspects of running a van or truck. The next course is on 7 September 2021. BVRLA Fair Wear & Tear Standard for Commercial Vehicles over 3.5t course The BVRLA’s Fair Wear & Tear Standard for Commercial Vehicles over 3.5t is widely accepted as the benchmark across the sector. Assessing the condition of a commercial vehicle at the end of a lease is fundamental to BVRLA members’ business proposition. The next course is on 2 September 2021. See the full list of instructor-led courses, check availability and book online via the BVRLA website. u Summer 2021 |
RISK MANAGEMENT AND SECURITY WEBINAR 8 December
LEARNING & DEVELOPMENT
Learn with the experts Record satisfaction levels The BVRLA has reported its highest course ratings with average delegate scores reaching 4.7 out of 5 during 2021. The most popular courses so far this year are: 1. EV Cars – Operational Technical Support 2. Penalty Charge Notice Masterclass 3. Fair Wear & Tear Standard for Cars
“ Jon was brilliant very engaging and explained all content extremely well.” Julie Thompson from Arval UK attended: EV Cars – Operational Technical Support
“ Very informative, covered all aspects of EV’s. Brilliant presentation and very easy to understand.” Jess Wills from Pearce Bros Autorentals attended: Fair Wear & Tear Standard for Cars “ Very good course. Really impressed with amount of information and detail. A lot of information to take in but was explained really well and cleared up a lot of queries we get.” Zoe Lonergan from BCA Logistics attended: Penalty Charge Notice Masterclass
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Ensuring compliance when selling PCH As the growth in personal contract hire continues, the BVRLA is providing FCA-regulated members with tailored professional development resources to support compliant selling. Members can access the Personal Contract Hire e-Learning module via the BVRLA’s e-Learning Platform, which can be cobranded to form part of any organisation’s wider L&D offering.
Did you know?
The number of BVRLA vehicles on PCH is expected to reach record levels in 2021, accounting for four times more vehicles than four years ago, according to the BVRLA’s latest Leasing Outlook report. The Finance & Leasing Association has reported that the consumer car finance market showed that in the first five months of 2021, new business volumes were 37% higher than in the same period in 2020. Find out more about the full range of e-learning modules via the BVRLA website. All BVRLA e-learning modules are supported by:
COURSES
All instructor-led courses are open to members and non-members. View the 2021 Training Programme on the BVRLA website.
ASSESSMENTS
VEHICLE RENTAL OPERATOR SKILLS – 18 November 2021
CONFERENCES
FLEETS IN CHARGE CONFERENCE – Online, 7 October 2021 LEASING BROKER CONFERENCE – London, 21 October 2021
FORUMS
RESIDUAL VALUE & REMARKETING FORUM – 18 November 2021 TECHNICAL & OPERATIONAL MANAGEMENT FORUM – 4 November 2021
WEBINARS
FLEETS IN CHARGE – August and December INDUSTRY OUTLOOK – September and November
For more information email training@bvrla.co.uk 13
YOUR ASSOCIATION
Hear from the experts BVRLA Webinars
BVRLA Blogs and Interviews
The BVRLA hosts a series of regular free webinars covering a wide range of topics designed to support those working in the vehicle rental, leasing and fleet sectors:
Subject specialists and industry experts working for, with or alongside the association including BVRLA staff, members, partners and other key influencers share expertise and insights by hosting a BVRLA Blog.
Fleets in Charge – Open to all Bi-monthly webinar series explores the latest technologies, business models and the policy environment surrounding road transport decarbonisation.
Recent bloggers include: Kenneth Malmberg, Senior Director, Market Development and Alliances at Ridecell EMEA GmbH – What are the lessons from COVID-19 for Fleet Managers?
Industry Outlook – Members only Bi-monthly webinar series helps fleets to understand where they stand and where the market is heading in the future. It brings together the latest market data and insight and create an environment where BVRLA members can share their perspectives.
Giles Benbow, Head of Fleet Transition at Mer – Optimisation and technology will be key to hitting the 2030 target sustainably.
Visit www.bvrla.co.uk/webinars for a full list of BVRLA webinars or to register to attend one live.
Shaheb Khan joins the communications team. In his role as BVRLA Senior Digital Communications Officer, Shaheb will be responsible for supporting delivery of the association’s digital outputs, driving improvements across all BVRLA-owned digital channels, including the website and email. 14
He will also work closely with the wider communications team to build upon the success of the BVRLA’s social media channels to further increase engagement, brand equity and advocacy. His contact details are shaheb@bvrla.co.uk
Did you know? • You can login to your BVRLA website account to watch previous webinars that you missed. • BVRLA Bloggers can be either invited guests or brand partners. • The BVRLA hosts forums focussing specifically on Residual Value & Remarketing and Technical & Operational Management, which can be attended on a pay-as-you-go basis. Vince Pemberton, Chief Operating Officer at Rivervale – Innovating the EV offer. Jo Davis, Co-founder and partner at Auxillias – It’s a high priority for the FCA to publish guidance on vulnerable customers. David Savage, Associate Vice President UK & Ireland, Geotab – Fleet managers must ask their telematics partner key questions to get the transition and support to EV right. As well as being published on the BVRLA website, blogs and interviews are also shared with members via the BVRLA Weekly Update email and the BVRLA social media channels, LinkedIn and Twitter. Visit the BVRLA website for a full list of BVRLA Blogs and Interviews, and find out how to get involved. Summer 2021 |
YOUR ASSOCIATION
In the spotlight… Press releases issued between Jan and July 2021: 1 BVRLA responds to latest SMMT figures 2 Budget must provide certainty to boost confidence, says BVRLA 3 Where next for the Company Car? 4 BVRLA sees satisfaction soar as businesses seek support 5 Surge in demand for battery electric vehicles as tax incentives take effect 6 Support measures are critical to survival of SMEs, says BVRLA 7 BVRLA welcomes focus on COVID support and decarbonisation 8 BVRLA wishes Peter Cakebread well in his retirement 9 New EV training courses for rental and leasing industry 10 BVRLA responds to the Government’s announcement to cut Plug-in vehicle grants and eligibility
11 BVRLA focuses on market insight to help support recovery 12 Vehicle leasing expands its EV fleet and drives down emissions 13 Super Deduction will not ensure growth in its current form 14 BVRLA emphasises the importance of cyber security 15 Clean Air Zones – are you ready? 16 Fleet industry calls for review of the Advisory Electricity Rate for EVs 17 Vehicle supply issues risk recovery, says fleet industry 18 BVRLA comments on CCC progress report to Parliament 19 Fleet industry needs an electric van plan 20 BVRLA response to Government’s transport decarbonisation ‘Greenprint’ 21 Leasing report shows return of car growth and record figures for vans
DECARBONISATION
The BVRLA’s Fleets in Charge programme explores the latest technologies, business models and the policy environment that surrounds road transport decarbonisation in the UK.
The 2020 conference was really well run, engaging and insightful. In short it was well worth the time spent and it is a testimony to the event that it seemed to go so quickly. It kept my attention right the way through. Tim Scrafton, Founder, Connect Consultancy
Bi-monthly webinars Anybody can register to attend one of the BVRLA’s series of bi-monthly Fleets in Charge webinars to hear key analysis and the latest insights from expert speakers from across government, automotive and the fleet sector.
Fleets in Charge of Decarbonisation
Annual conference Open to all, this year’s 2021 Fleets in Charge Conference is taking place online on 7 October, 9.30 – 2.00pm. Register to attend via the BVRLA website. The 2020 event saw members hear from the Transport Secretary Grant Shapps, the then Minister for Business and Industry, Nadhim Zahawi MP and Natasha Robinson, Joint Head of the Office for Zero Emission Vehicles. Listen again via the BVRLA website. 16
The BVRLA’s new Fleets in Charge of Decarbonisation LinkedIn group welcomes participation from anybody who wants to share insights and engage in discussions about the fleet sector’s role in decarbonisation.
Find out more about becoming a brand partner by emailing brandpartnerships@bvrla.co.uk
To keep abreast of the latest news and developments from across the BVRLA, members are encouraged to join the 6,000+ followers of the BVRLA LinkedIn page.
Summer 2021 |
