Learning & development

BVRLA Learning & Development offers a blended approach to training combining a range of courses, qualifications and e-learning solutions that aim to raise standards and professionalism across the vehicle rental and leasing sectors. Activities are designed to promote best practice, encourage knowledge sharing, skills acquisition and increase competence.

Electric Vehicles (Cars) Operational Technical Support Instructor-Led Course

This course provides a full overview of the EV landscape, current market entrants and valuable advice for members supporting their customers’ need for day-to-day technical operational support. ‘A well presented course with useful topics. It`s good to sit there and hear other people’s feedback in the industry as well. The course really makes you think about how the introduction of electric vehicles will impact the world and how we operate.’ Steven Marklew, Agility Fleet

Electric Van & Trucks Operational Technical Support & Fleet Management Instructor-Led Course

This course provides a detailed market overview of the Electric Van & Truck landscape, while supplying valuable advice and day to day operational technical support that you can give to your customers (fleet operators and drivers) on how to effectively manage and drive EVs. ‘This training, it was one of the best trainings I have been to. So interesting and so informative, the guy running it is an absolute expert in the field.’ Fahad Romani, Venson Automotive

Understanding Salary Sacrifice Instructor-Led Course

This course will provide a full overview of Salary Sacrifice, cover the features of a typical scheme and who might benefit from Salary Sacrifice, PAYE, BIK, NI and OpRA Rules. ‘I found this course extremely informative and have a much better understanding of salary sacrifice and what steps our business would need to take to further consider offering this to our customers (and potentially employees).’ Mel White, Jigsaw Finance Limited

Selling Electric Vehicles to Fleet Customers

New customers entering this market for the first time may be nervous or hesitant in taking their first EV and will be looking to their supplier as a trusted support. This BVRLA course prepares attendees to be precisely that trusted support. ‘Highly informative and the course met our expectations with ideas and improvements to our sales process.’ Matt Noonan, 1st Choice Vehicle Finance Ltd

Chief Executive: Gerry Keaney Secretary to the Chief Executive: Kate McLaren

Management Accountant: Bharti Ladwa

Accounts Assistant: Samantha Hulbert Corporate Affairs Director: Toby Poston Research & Insight Manager: Phil Garthside Head of Communications: Adam Forshaw

Senior Communications Officer: Helen Lawrence Senior Digital Communications Officer: Shaheb Khan

Events Manager: Fran Hampson Head of Policy & Public Affairs: Thomas McLennan Public Affairs Manager: Rachael Hewish Senior Policy Advisor: Catherine Bowen Policy & Public Affairs Advisor: Eleanor Bruce Legal & Membership Director: Shashi Maharaj Head of Compliance & Governance: Harry Madan Compliance & Governance Officer: Hayleigh Morris Corporate Governance Specialist: Amanpreet Kalu Junior Compliance Officer: Nicholas Beveridge Membership Manager: Greg Theaker Membership Support Officer: Josh Saunders Head of IT: Michael Skinner

CRM Data Manager: Rob Burford Fleet Services Director: Amanda Brandon Conciliation Service Manager: Sallie Catchpole Fleet Services Executive: Laura Birdsey Conciliation Service Officers: Laura Pite Stephen Dix Sarah Philp Human Resources Director: Nora Leggett Head of Learning & Development: Mark Pow Learning & Development Coordinator: Tess Warn

Gerry’s note:

An extraordinary amount has happened since the last issue of BVRLA News, and this edition looks back at some of the main highlights of 2022 to date, while considering the ongoing challenges we are collectively overcoming.

I have often spoken of the resilience of BVRLA members in recent years, and I must continue to do so now. No sooner has one once-in-ageneration issue been overcome than another emerges. Having tackled Brexit and Covid, we now find ourselves embroiled in a supply crisis unlike anything we have seen before. It is an issue being experienced across our membership and is our lead story.

Elsewhere, momentum is building and more policies are coming to light that map out the UK’s road to Net Zero. Through the EV Infrastructure Strategy and ZEV Mandate, the Government is sharing the blueprints for that transition. Too often, fleets and commercial vehicles are being overlooked, but you can rest assured that the association is pushing hard for that to be addressed to enable a fair and achievable changeover.

Alongside all of this, the BVRLA’s events and training calendar is as full as ever, supported by comprehensive guidance pages and resources online. No matter what issues you are facing or support you require, the BVRLA team is here to help.

Enjoy the read, be sure to sign up for a BVRLA website account and follow us on social media to ensure you do not miss regular email updates and news from across the industry. u

Gerry Keaney, BVRLA Chief Executive

BVRLA, River Lodge, Badminton Court, Amersham, Buckinghamshire HP7 0DD Tel 01494 434747 Email info@bvrla.co.uk Web www.bvrla.co.uk

BVRLA News articles may be used copyright free by members provided that an acknowledgement is given. Chair Jon Lawes Vice-Chair Lakshmi Moorthy Honorary Treasurer Brian Back