working group

In roads made by RTO Working Group

The Road Traffic Offences (RTO) Working Group has made a real impact in a couple of key developments recently, underlining its influence and shaping the sector in a positive way.

Last month, the Department for Transport published its statutory guidance for local authorities outside London on civil enforcement of bus lane and moving traffic contraventions. The guidance advises local councils on how to set their processes and where exemptions may be appropriate.

Thanks to the BVRLA’s intervention, armed with data and testimonies from members of the RTO Working Group, the guidance gives clarity on how councils should handle representations from vehicle rental and leasing companies.

This reduces the likelihood of issues arising for members when transferring liability as councils start putting the guidance into practice later this year. A similarly positive result was seen in May when the BVRLA secured a dedicated team from the operators of the Tyne Tunnels, allowing BVRLA members immediate access to the operator when looking to discuss details of claims being processed. A bespoke online query form has also been created for the exclusive use of BVRLA members.

The BVRLA continues to work with the operators of the Tyne Tunnels to introduce a bulk payment facility and a new process for members’ customers to make post-payment representations when they believe they should not have been charged.

The Road Traffic Offences Working Group brings specialists together from across the BVRLA’s membership to share views on how to bring positive change to the industry. It seeks to make the processes for handling charges or transferring liability as simple and consistent as possible. u

Getting hold of the facts On Course to Success

From Age Discrimination to Clean Air Zones, the BVRLA has a huge array of fact sheets and guidance covering many of the tax, regulatory and legal issues surrounding vehicle rental, leasing and fleet management. Guide to Road Traffic Offences Clean Air Zones Security & Counter Terrorism Taking Vehicles Abroad

Taking Vehicles

Fair Wear & Tear Consumer Duty Carbon Reduction Plans Offering a blended approach to training, the BVRLA Learning & Development programme combines a range of courses, qualifications and e- learning solutions that aim to raise standards and professionalism across the vehicle rental and leasing sectors.

UK Commercial Vehicle Legislation Penalty Charge Notice Masterclass Understanding Residuals and Future Vehicle Values