Canadian Congress on Real Time Crime Center Operations & Tech Integration - DS

Canadian Congress on

REAL TIME CRIME CENTER OPERATIONS & TECH INTEGRATION

October 4–5, 2023 | Mississauga Convention Centre, Toronto, ON

The only comprehensive event in Canada examining support of frontline officers with real time intelligence

Meet and Learn from the Experts, Including:

Join Practical Discussions on Real Time Crime Center Implementation including:

ą Tech Integration: From BWC to LPR — How to Get Your Technology to Interface

ą AI and Operational Efficiency: How to Measure Your Operations Center’s Performance and Integrating Predictive Policing

ą What Does “Real Time” Look Like: Balancing the Need for Immediate Response with the Benefits of Validated Intelligence

ą Establishing an Approved Vendor Program: Examining the business case for an approved vendor, including timelines and budgeting for new technology

ą Leveraging Tech for Prioritizing Calls: Itemizing which metrics are needed to accurately analyze the scenario and necessary response

Also in attendance…

ą NETWORK with senior law enforcement officials to swap best practices

ą LEARN from operations-focused discussions on critical issues for successful RTCC integration

ą SEE DEMONSTRATIONS of technology solutions and integration strategies

C/Supt. Larry Montgomery D/CROPS – Specialized Investigative & Operational Police Services E Division, RCMP

Supt. Wallace Gossen Real-Time Operations and 911 Communications Centre York Regional Police

Shield-alt Toronto Police Service Shield-alt York Regional Police

THE ONLY PRACTICAL, COMPREHENSIVE EVENT OF ITS KIND IN CANADA!

Whether your police department is still in the concept phase, or in the process of boosting your established center’s operational and technology efficiency, this two-day event offers everything you need to know to achieve your mandate.

Real Time Crime Centers are the future of policing. Police are operating under an increased public demand for accountability and quicker response times. Meanwhile, criminals continue to adapt to ever evolving technology, creating new criminal pathways and pressures affecting police investigations. How can the demand be met amid stretched resources?

The need for a real-time crime center, information center or operations center, in every major police department, is a crucial next step in transitioning from reactive to pro-active policing.

Conference Highlights for 2023:

ą Vision Statement: How to Identify Your Operation Center’s Model and Mandate

ą What Does “Real Time” Look Like: Balancing the Need for Immediate Response with the Benefits of Validated Intelligence

ą How Information Management Can Protect Frontline Officers through a Bail Compliance Dashboard

ą AI and Operational Efficiency: How to Measure Your Operations Center’s Performance and Taking the Next Step to Predictive Policing

ą Developing & Improving Partnership Agreements

Join this content-driven and technology integration focused event as we dig into best practices and case studies from across Canada.

Desiree Finhert Director of Content

Canadian Congress on Real Time Crime Center Operations & Tech Integration

Ken Glass Senior Business Development Manager

Canadian Congress on Real Time Crime Center Operations & Tech Integration

DISTINGUISHED SPEAKERS

Conference Co-Chairs

C/Supt. Larry Montgomery

D/CROPS – Specialized Investigative & Operational Police Services

E Division, RCMP

Supt. Wallace Gossen

Real-Time Operations and 911 Communications Centre

York Regional Police

Distinguished Faculty

Imran Ahmad

Partner, Head of Technology, CoHead of Information Governance, Privacy and Cybersecurity

Norton Rose Fulbright Canada LLP

Superintendent Dan Alakas Director of Operations, Field Support Bureau

Ontario Provincial Police

Meagan Blake Legal Counsel

Calgary Police Service

Superintendent Joe Brar Operational Support Division, Bureau of Community Policing

Calgary Police Service

Brendan Dodd

Superintendent –Organizational Performance, Planning & Development

Windsor Police Service

Sgt. T.D (Trenton) Entwistle National Body Worn Camera Program Manager, National Traffic Programs and Operational Technologies RCMP

Ryan Evans Senior Account Manager, Software Motorola Solutions

David Goodis Partner INQ Law

Former Assistant Commissioner Information and Privacy Commissioner of Ontario

Shaun Hildebrand

Innovation Lead, Analytics and Innovation Unit, Business Relationship Management, ITC Command

Toronto Police Service

LT Miguel Holguin Unit Head, Real Time Crime Center North New Jersey State Police

AJ Iafrate

Law Enforcement Outreach Lead TikTok

Janet Johnston

Analyst Supervisor / Superviseur Analyste Real Time Intelligence CentreBC (RTIC-BC)

S/Sgt Michel Ling

NCO i/c Operations NCO

Real Time Intelligence CentreBC – RTICBC

Major Michael J. McDonald (DE State Police Ret.) Industry Specialist, Public Safety Software Enterprise Intelligence-Led Policing Motorola Solutions, Inc.

Kevin McTiernan Vice President, National Government Solutions SS8 Networks

S/Sgt. Jack Meikle Operations and Intelligence Command Centre (OICC)

Edmonton Police Service

Norman Mendoza

Director, Architecture and Solutions Branch

Edmonton Police Service

Karen Meyer, M.O.M. Bureau Commander, Chief Superintendent, Communications & Technology Services Bureau Ontario Provincial Police

Fraser Moffatt Defence Scientist, Defence Research and Development Canada –Centre for Security Science Department of National Defence

Inspector Lance Parker Duty Officer, OICC

Edmonton Police Service

Colin Stairs

Chief Information Officer

Toronto Police Service

Greg Stanisci

Senior Manager, Business Intelligence and Data Analytics York Regional Police

Nye Thomas Executive Director Law Commission of Ontario

Gurp Uppal

Director, BC RCMP Hub, Federal, Investigative Services and Organized Crime (FISOC) RCMP

Ian Williams Director, Information Management

Toronto Police Service

Mark Wood Chief Revenue Officer

Fusus (ret.) Lieutenant-Executive Officer Indianapolis Metropolitan Police Department

THANK YOU TO OUR SPONSORS

Gold Sponsors Cocktail Reception Sponsor

Bronze Sponsors Exhibitor Supporting Partners

hands-helping BECOME A SPONSOR

With conferences in the United States, Europe, Asia Pacific, and Latin America, the C5 Group of Companies: American Conference Institute, The Canadian Institute, and C5 Group, provides a diverse portfolio of conferences, events and roundtables devoted to providing business intelligence to senior decision makers responding to challenges around the world.

Don’t miss the opportunity to maximize participation or showcase your organization’s services and talent. For more information please contact us at: SponsorInfo@CanadianInstitute.com

Get

Real Time Operations Centre and Emergency Operation Center

Waitlist only!

Date: October 3, 2023

Location: York Regional Police Head Quarters

47 Don Hillock Dr, Aurora, ON L4G 0S7.

Transportation not included.

First Tour: 10:00am–11:00am

Second Tour: 11:00am–12:00pm

Cost: Included in registration

Supt. Wallace Gossen

Real-time Operations and 911 Communications Centre York Regional Police

Tour York Regional Police Service’s fully functional Real Time Operations Centre and the Emergency Operation Center during an active workday. During the tour you will experience:

• Meeting the mandate to manage risk, and coordinate frontline and investigative resources

• Technology in action, including CAD mapping, GPS Technology, CCTV, In-car cameras, UAV/Air Support downlink, social media

• Leveraging technology to support and enhance field operations

• Roles and responsibilities of staff

Waitlist Details

Both tours are currently at capacity. However, we invite you to join the waitlist upon registration. If space becomes available, our Customer Experience Team will reach out to you via email.

Once you are notified, you will have 24 hours to confirm your attendance. If you do not claim your spot within the 24 hour period we will notify the next person on the waitlist.

Tour Details

Arrive 15 minutes prior to sign for security pass in lobby. For safety and security reasons, registered delegate information* will be vetted by York Regional Police prior to gaining access to the facility.

*Delegate information includes name, title and organization.

DAY ONE: OCTOBER 4, 2023

9:00

Opening Remarks from the Co-Chairs

microphone-alt C/Supt. Larry Montgomery, D/CROPS - Specialized Investigative & Operational Police Services, E Division, RCMP

Supt. Wallace Gossen, Real-Time Operations and 911 Communications Centre, York Regional Police

9:15

Tech Integration: From BWC to LPR – How to Get Your Technology to Interface

microphone-alt Karen Meyer, M.O.M., Bureau Commander, Chief Superintendent, Communications & Technology Services Bureau, Ontario Provincial Police

Sgt. T.D (Trenton) Entwistle, National Body Worn Camera Program Manager, National Traffic Programs and Operational Technologies, RCMP

Mark Wood, Chief Revenue Officer, Fusus

• Examining the differences between an open platform, a closed platform and Video Management Systems

• Incorporating new hardware tech, and ensuring your hardware and software are communicating correctly, including the integration street cameras, BWC and drone cameras

• Troubleshooting video, audio, camera resolution, positioning, lux rating, and battery challenges

• Integrating upgrades with excising tech

• Solving data storage challenges, including in-house vs. cloud-based servers

10:15 DEMO

microphone-alt Mark Wood, Chief Revenue Officer, Fusus, (ret.) Lieutenant-Executive Officer, Indianapolis Metropolitan Police Department

10:30 Networking Break

11:00

What Does “Real Time” Look Like: Balancing the Need for Immediate Response with the Benefits of Validated Intelligence

microphone-alt Supt. Daniel Alakas, Director of Operations for Field Support Bureau, Ontario Provincial Police

Major Michael J. McDonald (DE State Police Ret.), Industry Specialist, Public Safety Software Enterprise, Intelligence-Led Policing, Motorola Solutions, Inc.

Explore the complex balance of delivering actionable validated intelligence to support frontline officers in real time.

• Supporting front-line officers

• Maintaining situational awareness

• Balancing the length of time needed to validate information with the need to respond immediately to active situations

11:45

AI Artificial Intelligence Think Tank

microphone-alt Colin Stairs, Chief Information Officer, Toronto Police Service

Nye Thomas, Executive Director, Law Commission of Ontario

This panel will explore the current and future capabilities of AI, its limitations and how best to leverage it for effective policing:

• Examining what AI can do broadly

• Exploring the functionality of AI in a crime center

• Utilizing AI and Machine Learning for predictive and preventative crime fighting

• Analyzing the ramifications and legal impactions for citizen privacy, governance and equality

• Considerations for Machine Learning and how “teachable” software may learn embedded biases affecting marginalized people and marginalized neighbourhoods

• Debating what is good data, and whether historical data is a benefit to current and future policing initiatives

12:30 DEMO

Metrics Tools Demo: Leveraging Tech for Prioritizing Calls

microphone-alt Ryan Evans, Senior Account Manager, Software, Motorola Solutions

Methodology for prioritizing one call over another

• Itemizing which metrics are needed to accurately analyze the scenario and the necessary response, including resource deployment

• Calculating the public safety priority and value

• Planning resource deployment for time-of-day, time-of-year based on analytics

12:45 Networking Luncheon for Speakers and Delegates

2:00 CROSS-BORDER PANEL

Key Initiatives and Lessons Learned from U.S. Information Centers

microphone-alt LT Miguel Holguin, Unit Head, Real Time Crime Center, North New Jersey State Police

Kevin McTiernan, Vice President, National Government Solutions, SS8 Networks

This panel will showcase operation centers from the United States, exploring how the center is addressing crime and community in its location, and lessons learned from day-to-day operations.

3:00 Networking Refreshment Break

3:15

Information Sharing with Third Parties: When You Need a Production Order from Social Media and Internet Providers

microphone-alt AJ Iafrate, Law Enforcement Outreach Lead, TikTok

• Analyzing when police need a production order from a third-party organization, such as a social media outlet or an internet provider

4:00 CHIEFS OF POLICE PANEL

How Chiefs are Prioritizing and Budgeting for the Future of Real Time Crime Fighting

microphone-alt Superintendent Joe Brar, Operational Support Division, Bureau of Community Policing, Calgary Police Service

C/Supt. Larry Montgomery, D/CROPS - Specialized Investigative & Operational Police Services, E Division, RCMP

Showcasing police departments at different phases of their real time operations and information centers, this session will highlight the perspectives of Canadian Chiefs of Police. Discover how they are prioritizing and planning for their RTCC, including what drives decision-making and investments in technology.

4:45

Closing Remarks from the Co-Chairs

Cocktail Reception Sponsored by

Media Partners

DAY TWO: OCTOBER 5, 2023

8:00

EARLY RISER ROUNDTABLE Developing & Improving Training and Staffing Modules for Real Time Crime Centers

microphone-alt S/Sgt. Jack Meikle, Operations and Intelligence Command Centre (OICC), Edmonton Police Service

During this interactive session, delegates are invited to join a smaller group discussion table of their choice to unpack real-world strategies for resolving staffing and training challenges from a variety of perspectives. Delegates are encouraged to bring their experiences to the table for a facilitated, constructive conversation. Delegates will have the option to rotate tables at intervals.

TABLE #1: Onboarding and Training Your Staff

• Civilian versus sworn officers

TABLE #2: Models for Shift Work

• Comparing different shift work models, including time-off

• Redundancy staffing

• Can staff be shared between partner agencies?

TABLE #3: Vetting and Career Advancement Planning

• Training your incident commander and developing your people

• What are the characteristics that you need in an Incident Commander?

• Creating hybrid cross-trained people

9:00

Remarks from the Co-Chairs

9:05 PANEL

Leveraging Surveillance Technology within Privacy Law Limits –What Crosses the Line?

microphone-alt Imran Ahmad, Partner, Head of Technology, Co-Head of Information Governance, Privacy and Cybersecurity, Norton Rose Fulbright Canada LLP

David Goodis, Partner, INQ Law, Former Assistant Commissioner, Information and Privacy Commissioner of Ontario

9:45

Calculating the Real Cost and Communicating the Business Case to the Chief and Board

microphone-alt Fraser Moffatt, Defence Scientist, Defence Research and Development Canada –Centre for Security Science, Department of National Defence

Brendan Dodd, Superintendent – Organizational Performance, Planning & Development, Windsor Police Service

Why is a real time operation center a better value-for-money option than something else on the police shopping list? This session will crunch the numbers and explain how to communicate the value-add and ROI up the chain of command.

• Calculating the real cost of an operations center, from conception to operations and from architecture to staffing

• Communicating the public safety and officer safety pros and cons

• Budgeting and funding opportunities

10:30 Networking Break

11:00

AI, Data Science and Operational Efficiency: How to Measure Your Operations Center’s Performance and Taking the Next Step to Predictive Policing

microphone-alt Greg Stanisci, Senior Manager, Business Intelligence and Data Analytics, York Regional Police

Gurp Uppal, Director, BC RCMP Hub, Federal, Investigative Services and Organized Crime (FISOC), RCMP

What does efficiency look like, what are the Key Performance Indicators, and how can it be measured? More importantly, can an efficient operation prevent crime? This session will delve into how capturing the right data from your operation can lead to proactive policing operations.

• How reports can be used for predictive policing and crime analytics

• Examining what reporting structures are in place, what is being measured and how often

• Are you measuring the right data to gauge your organizing efficiency, including calls for service and time on call?

• Communicating reports to the executive

11:45 DEMO: Firearms Bail Dashboard

How Effective Information Management Can Support a Police Agency from Frontline Officers to Command

microphone-alt Ian Williams, Director, Information Management, Toronto Police Service

Shaun Hildebrand, Innovation Lead, Analytics and Innovation Unit, Business Relationship Management, ITC Command, Toronto Police Service

A look at the new provincial standard for bail compliance in Ontario. Toronto Police Service is using information management and data analytics for compliance checks for high-risk offenders. This session will discuss the core components of capturing and structuring data, as well as how to make the data functional for frontline officers.

• Determining how it can provide a better perspective of officer safety

• Standard data capture

• Internal system to government information

• Communicating with the courts

12:30 Networking Luncheon for Speakers and Delegates

1:30 CASE STUDY

Establishing an Approved Vendor Program and Criteria for Approval

microphone-alt Norman Mendoza, Director, Architecture and Solutions Branch, Edmonton Police Service

Hear about the unique program which allows Edmonton Police Service to purchase technology based on a pre-approved vendor list, including buying video upgrades and integration software. This case study with examine EPS’ business program with Telus and other solution providers.

• Examining the business case for a pre-approved vendor, including timelines and budgeting for new technology

• Establishing a pre-approved vendor list, interacting and coordinating with solution providers

• Proactively sending pre-approval requirements to vendors

• Exploring how the program has allowed the police service to be more agile

2:00

Success Stories and Lessons Learned: How Crime Centers are Leveraging Real Time Techniques

microphone-alt Supt. Wallace Gossen, Real-Time Operations and 911 Communications Centre, York Regional Police

Inspector Lance Parker, Duty Officer, OICC, Edmonton Police Service

2:45 Networking Refreshment Break

3:00

Developing & Improving Partnership Agreements

microphone-alt C/Supt. Larry Montgomery, D/CROPS – Specialized Investigative & Operational Police Services, E Division, RCMP

Janet Johnston, Analyst Supervisor / Superviseur Analyste, Real Time Intelligence Centre - BC (RTIC-BC)

S/Sgt Michel Ling, NCO i/c Operations NCO, Real Time Intelligence Centre-BC –RTICBC

• Delineating roles and responsibilities via MOUs and other partnership agreements, including:

» Sharing of resources, including equipment, communication pathways, and office space

» Sharing of resources, including personnel

» Information sharing and privacy considerations

3:45

Time to Call My Lawyer?: The Role of Legal Counsel in the Operations Center

microphone-alt Meagan Blake, Legal Counsel, Calgary Police Service

• How does the operations center’s mandate affect the role of legal counsel?

• Exploring the pros and cons of an embedded legal counsel representative

• When to seek advice from legal counsel, what is a legal question and when due diligence is necessary?

• Where is counsel in the communication sequence relative to the chain of command?

• Determining who is the lawyer’s client-and when the lines can get blurred

4:30

Closing Remarks from the

Building VENUE INFORMATION

Mississauga Convention Centre

75 Derry Road West, Mississauga, Ontario, L5W 1G3

Bed ACCOMMODATIONS

The Courtyard Toronto Mississauga/West is located within a 5 minute walk from the venue. Please click here for hotel details and to reserve the best available rate.

UPCOMING EVENTS

C5 celebrates 40 years of excellence! We are thrilled to have provided exceptional conference experiences globally with our outstanding team, speakers, sponsors, partners, and attendees. To mark this milestone, we’re launching a new logo which represents our commitment to innovation, growth, and excellence, represented by the five Cs of C5: Current, Connected, Customer-Centric, Conscientious, and Committed

Looking back on 40 years, we are grateful for our achievements—hosting global conferences, uniting industry leaders, and supporting business growth. However, we are not done yet! We are committed to pushing boundaries and creating impactful experiences and we’re excited for the next 40 years of success.

2ND ANNUAL

POLICE TECH CONFERENCE + EXPO

JOIN US FOR THE 2ND ANNUAL POLICE TECH CONFERENCE & EXPO!

Experience a unique policing event that will take you to the forefront of a new era in law enforcement. Discover the latest innovations, learn how to implement them, and improve your organization’s responsiveness efficiency, and operations.

April 30–May 1, 2024 | Toronto, ON

Experience the captivating convergence of Canada’s senior law enforcement officers and the leading trailblazers of innovative technology companies.

ORGANIZATIONS IN ATTENDANCE:

Niagara Regional Police Service

Ontario Provincial Police

Ottawa Police Service

The content was great and [I] loved connecting with members from across the country.

Tony Ventura Director of Information Technology, Peel Regional Police

TITLES IN ATTENDANCE:

Chief Deputy Chief Chief Information Officer

Director of Information Management

Director of IT Information

Technology Services Manager

Crime Analyst Director of ITS Information Technology

Services Manager

Inspector of Operations Manager

Chief Security Office

Manager, Technology Police

RTOC Analyst

Senior Technology

Police Advisor

Staff Sergeant

Superintendent

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