5th Annual Healthcare Infrastructure Western Canada - WEB by C5Group

Maintenance of Certification Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 6 Category II credits towards their maintenance of certification requirement.

5th Annual Forum on

HEALTHCARE INFRASTRUCTURE

Distinguished Co-Chairs Mandeep Edmonds Deputy Chief Project Officer, Redevelopment & Major Projects Fraser Health Authority

Western Canada

Eleanor Lee Chief Project Officer and Executive Director Provincial Health Services Authority

June 15–16, 2022 | Sheraton Vancouver Wall Centre, BC Special Keynote on Innovative Approaches Enhancing Clinical Infrastructure and Patient Care Jeannie Gandham Program Director, IT New St. Paul’s Hospital Redevelopment

Highlights for this Year’s Program: ą Special focus on implementing energy and environmental sustainability measures that cut emissions and operational costs at healthcare facilities ą Fireside chat with Infrastructure BC on the project pipeline, trends in procurement and 2022 priorities ą Spotlight on Indigenous Cultural Safety in Healthcare: How to work with communities to incorporate traditions, values, practices, and health services into the capital planning and design process

Fireside Chat with Infrastructure BC: Project Pipeline, Trends in Procurement and 2022 Priorities Jeff Good Vice President, Healthcare & Social Infrastructure Infrastructure BC

ą Lightning Talks: Get up to speed on major developments in the region and how their influencing the future of healthcare infrastructure across the country Sponsored by:

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Media Partner:

ROOFING CONTRACTORS ASSOCIATION OF BRITISH COLUMBIA

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Significant investments are being made to improve healthcare infrastructure across Western Canada. However, delivering these capital projects on time and on budget has become increasingly difficult due to pandemic-induced supply chain disruptions, labour shortages, and logistical challenges. Join this solution-oriented forum and forge ahead equipped with the strategies and best practices that will push projects forward amid immense pressure.

he Canadian Institute’s 5th Annual Forum on Healthcare Infrastructure Western Canada Edition will bring together a leading faculty of professionals in capital planning, construction and facilities management for candid, conversations about to how to pivot during this period.

Benefit from the collective experience of peers and experts from: » Hospitals and healthcare facilities

This two-day program will also put a special focus on the inextricable link between health and the environment. Severe climate related weather events loom large making it a critical time to examine how to develop climate resilient healthcare facilities that prioritize sustainability practices throughout the project lifecycle.

» Regional health authorities » Provincial governments » Construction services » Law Firms » Consultancies » Architecture Firms » Technology service providers

Attend this comprehensive, forward-looking forum to: ç Develop project management strategies aimed at driving value and improving the patient experience ç Explore how to reduce healthcare’s environmental footprint through practical climate change mitigation and adaptation measures ç Translate lessons learned from the pandemic into the design, delivery and operation of healthcare facilities moving forward ç Assess and effectively prioritize and budget for maintenance and operations costs

2 | #CIHCInfra

twitter: @CI_Infrastruct linkedin: The Canadian Public Infrastructure Network

Speaker Faculty Reece Bearnes Executive Director, Clinical Operations The Ottawa Hospital Shaun Blore District Building Systems Manager PCL Constructors Canada Inc. Miranda Cary Regional Practice Lead, Research and Knowledge Translation in Long Term Care Island Health Sharat Chandra Chief Project Officer Royal Columbian Hospital Redevelopment Belinda Chen Leader, Office of Virtual Health Provincial Health Services Authority

Mike DeWeerd Engineering Manager Geosource Energy Sandra Dunford Infection Control Consultant Island Health Ghazal Ebrahimi Energy & Carbon Emissions Manager Energy & Environmental Sustainably Team Provincial Health Services Authority Mandeep Edmonds Deputy Chief Project Officer, Redevelopment & Major Projects Fraser Health Authority Katy Fairley Principal Fairley Strategies

Dr. Heather Clark Medical Director of Ambulatory Care and General Internist The Ottawa Hospital

Jeannie Gandham Program Director, IT New St. Paul’s Hospital Redevelopment

Heather Cook Director, Long-term Care and Assisted Living, Seniors Services Branch Ministry of Health, Province of BC

Ryan Galloway Thermal Energy Manager Energy & Environmental Sustainability Provincial Health Services Authority

Christine Weber Craik Senior Associate, Senior Interior Designer Kasian

Tony Gill Global Director IBI Group

Westley Davidson Chief Project Officer Island Health Cowichan District Hospital Replacement Project

Jeff Good Vice President, Healthcare & Social Infrastructure Infrastructure BC

Joseph Elliott Project Director, Indigenous Engagement Island Health

Claire MacEwing Senior Clinical Project Manager and Change Management Lead Providence Health Care

Scott Fraser-Dauphinee Senior Director, Capital Projects Provincial Health Services Authority

Isobel Mackenzie Seniors Advocate Province of British Columbia

Stephanie Hood Program Manager New St. Paul's Hospital Sonja Janousek Environmental Sustainability Manager, Energy and Environmental Sustainability Team Vancouver Coastal Health Imrana Jeoffrey Vice President, Ambulatory Care, Quality and Informatics, Chief Information Officer, Chief Privacy Officer Hawkesbury & District General Hospital

Scott McGeachy Chief Project Officer Interior Health Authority Dave Neufeld Senior Project Manager, Facilities Design & Construction Island Health Alyssa Rafferty Director, Inter-Professional Practice Provincial Health Services Authority Ashley Richardson Managing Consultant, Asset and Facilities Management Altus Group

Kori Jones Energy and Emission Manager, Energy & Environmental Sustainability Vancouver Coastal Health

Bjorn Richt Energy Consultant, Energy & Climate Change Vancouver Island Health Authority

Peter Kastelic Senior Associate Smith + Andersen

Sonia Sahota Managing Partner Civic Legal LLP

Eleanor Lee Chief Project Officer and Executive Director Provincial Health Services Authority

Stephanie Streat Owner Synthesis Legal

Dan Levitt CEO Kin Village

CanadianInstitute.com/HealthcareInfrastructureWest • 1 877 927 7936

Dr. Sunil Varghese Queensway Carleton Hospital Darnell Williams Senior Director, Phase 3A Capital Development Mount Sinai Hospital a C5 Group Company Business Information in a Global Context

Day One Main Conference

Wednesday, June 15, 2022 8:45

Opening Remarks microphone-alt Eleanor Lee, Chief Project Officer and Executive Director, Provincial Health Services Authority Mandeep Edmonds, Deputy Chief Project Officer, Redevelopment & Major Projects, Fraser Health Authority 9:00

Keynote

Fireside Chat with Infrastructure B.C. on the Project Pipeline, Trends in Procurement, and Top Priorities for 2022 and Beyond microphone-alt Jeff Good, Vice President, Healthcare & Social Infrastructure, Infrastructure BC Join Jeff Good from Infrastructure B.C. for an informative chat on projects, trends, and priorities for 2022 and the future. Topics for discussion will include: • Exploring the strategic vision for healthcare infrastructure in B.C. » Examining what’s in the pipeline » How are current government policies being reflected in infrastructure requirements? • Measuring the impact of the pandemic and current supply chain challenges on processes and project delivery • Identifying what’s next in procurement » Lessons learned from recent projects 9:30

Owners’ Roundtable

Pandemic-Induced Supply Chain, Labour, and Communication Challenges: How to Minimize the Impact on Project Schedules and Budgets microphone-alt Sharat Chandra, Chief Project Officer, Royal Columbian Hospital Redevelopment Scott McGeachy, Chief Project Officer, Interior Health Authority Darnell Williams, Senior Director, Phase 3A Capital Development, Mount Sinai Hospital Moderator: Mandeep Edmonds, Deputy Chief Project Officer, Redevelopment & Major Projects, Fraser Health Authority This interactive, solutions-oriented panel discussion will feature project owner perspectives from across Canada on the latest and greatest challenges, and opportunities facing capital project teams in the healthcare industry. Large scale infrastructure investments are being made across the country, but cost inflation, supply chain disruptions, and labour shortages are making it increasingly difficult to deliver projects on time and on budget.

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• Exploring pandemic-related challenges and lessons learned » How to overcome challenges of working remotely so that all stakeholders are engaged, from clinicians to facilities and maintenance staff Tips on how to improve the virtual meeting process Leveraging tools to fully capture the look and feel of a building remotely, using 3D simulations » Analyzing how the pandemic changed owner perspectives on projects and the leadership best practices that carried them through • Procurement: How the injection of capital is impacting the market » What models are being leveraged for small to larger scale projects—the pros, cons, and forecasting what’s next • Examining how technology is being leveraged to improve the design and delivery of projects » Identifying where is it being integrated to enhance clinician capabilities, drive efficiencies, and enhance the patient experience » Determining value for money, when making investments in digital infrastructure • Analyzing the true impact of supply chain and labour challenges in the region and how project teams are pivoting to keep projects moving forward 10:30

Refreshment Break

10:45

Hot Topics in Construction and Procurement Law

Critical Contract Considerations to Mitigate Risk and Avoid Disputes in the Delivery of Healthcare Infrastructure Projects microphone-alt Sonia Sahota, Managing Partner, Civic Legal LLP Stephanie Streat, Owner, Synthesis Legal • Exploring good faith in contract performance in the construction context » Examining the implications of recent Supreme Court of Canada cases, and what this duty means or does not mean from a practical perspective • Identifying issues arising in the case law regarding the use of Alliance or IPD contracting, and BIM and practical takeaways for your organization » Social procurement • Analyzing COVID-19 implications for stakeholders on healthcare infrastructure projects » Understanding the impact of recent case law on which party bears unexpected pandemic related risks from the perspectives of procurement, contract drafting, contract administration and disputes and claims 11:30

Lightning Talks

A Rapid-fire Report on Major Capital Healthcare Projects in Western Canada microphone-alt Westley Davidson, Chief Project Officer, Island Health Cowichan District Hospital Replacement Project Claire MacEwing, Senior Project Manager, Providence Health Care –The New St. Paul’s Hospital and Health Campus Project Alyssa Rafferty, Director, Inter-Professional Practice, Provincial Health Services Authority, Red Fish Healing Centre & Heartwood Centre for Women

twitter: @CI_Infrastruct linkedin: The Canadian Public Infrastructure Network

This session is designed to provide a quick tour of three distinctive healthcare projects that are either currently underway or recently completed in the region. Each lightning talk will highlight innovative approaches to design, as well as lessons learned in the delivery process, and post occupancy. Presentations will be followed by an interactive Q&A. 12:15

Networking and Lunch Break

1:15

Case Study

Newfoundland’s Corner Brook Hospital: A Case Study in Optimizing Energy Performance through a Geothermal System microphone-alt Shaun Blore, District Building Systems Manager, PCL Constructors Canada Inc. Peter Kastelic, Senior Associate, Smith + Andersen

The Competitive Alliance Model in Action: Key Takeaways from the Cowichan District Hospital Replacement Project microphone-alt Westley Davidson, Chief Project Officer, Island Health | Cowichan District Hospital Replacement Project Jeff Good, Vice President, Healthcare & Social Infrastructure, Infrastructure BC

Special Focus on Sustainability 2:00

How to Engage Stakeholders and Promote a Sustainability Mindset throughout the Project Lifecycle microphone-alt Sonja Janousek, Environmental Sustainability Manager, Vancouver Coastal Health Ghazal Ebrahimi, Energy & Carbon Emissions Manager, Energy & Environmental Sustainably Team, Provincial Health Services Authority 2:45

4:00

Refreshment Break

3:00

Steps Healthcare Facilities Are Taking to Cut Emissions, Reduce Operating Costs and Adapt to Climate Change microphone-alt Kori Jones, Energy and Emission Manager, Energy & Environmental Sustainability, Vancouver Coastal Health Ryan Galloway, Thermal Energy Manager, Energy & Environmental Sustainability, Provincial Health Services Authority Bjorn Richt, Energy Consultant, Energy & Climate Change, Vancouver Island Health Authority • How to apply a climate change lens to infrastructure renewal project planning • Optimizing heat recovery and energy efficiency with a thermal gradient header • Examining how to retrofit a heat recovery system into an existing hospital – substantially cutting emissions and costs

Mike DeWeerd, Engineering Manager, Geosource Energy The Corner Brook Acute Care Hospital, currently under construction in Newfoundland and Labrador presents an exciting, and fairly unique case study in sustainability for the healthcare sector. The 600,000 square-foot P3 hospital will have the largest geothermal heating and cooling system in a Canadian healthcare building. With Corner Brook as a backdrop, this session will explore: • How to develop and deliver an innovative building systems strategy of this size and scope • The environmental benefits of a geothermal system • How this project could influence low carbon hospital design and construction in the country moving forward 4:45

Whole of Life Considerations: Leading Asset Management Practices in DBFM and non DBFM Hospitals microphone-alt Ashley Richardson, Managing Consultant, Asset and Facilities Management, Altus Group • Design and construction phase - building asset management into construction procurement » Operability and maintainability in the design methodology » Robust commissioning processes » Detailed handover phase » Keeping an eye on whole of life cost during design development • Operational phase » DBFM – lessons learned from operational oversight » Non DBFM – how to combat deferred maintenance » Getting the most out of tools (CMMS, BAS, energy dashboards), processes and the team » Indicators – FCI, service level agreements etc. • Asset management as a “C Suite” function 5:30

Conference Adjourns

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Day Two Main Conference

Thursday, June 16, 2022 8:50

Keynote

Enhancing Clinical Workflows and Patient-Centred Care through Early Implementation of Innovative Technology microphone-alt Jeannie Gandham, Program Director, IT, New St. Paul’s Hospital Redevelopment Stephanie Hood, Program Manager, New St. Paul's Hospital The New St. Paul’s Hospital and Health Campus (opening 2027) strives to be the most digitally advanced campus in British Columbia with innovative technologies to support clinical care for the community. In this keynote address learn how the St. Paul's IT project team has designed, and is now implementing a robust strategy to drive operational efficiencies, and improve the patient experience through: • Early implementation opportunity IT initiatives » Clinical Operations » Outpatient Digital » Connected Patient Centre Experience Room • Developing standardized processes, and purpose-built space • Creating opportunities for data-drive decision making • Fostering a collaboration between clinical and industry specialists to transform patient care for the most marginalized populations

10:30

Break

10:45

Re-thinking Long-Term Residential Care: Assessing Models of Care and Applying Lessons Learned from the Pandemic to Infrastructure Decision microphone-alt Heather Cook, Director, Long-term Care and Assisted Living, Seniors Services Branch, Ministry of Health, Province of BC Christine Weber Craik, Senior Associate, Senior Interior Designer, Kasian Dan Levitt, CEO, Kin Village Isobel Mackenzie, Seniors Advocate, Office of the Seniors Advocate of British Columbia Moderator: Miranda Cary, Regional Practice Lead, Research and Knowledge Translation in Long Term Care, Island Health • Connecting ongoing research to offer evidence-based design and service recommendations • Determining the best model for LTC infrastructure post pandemic » Examining benefits and advantages of the small house concept versus traditional LTC care models » How to meet infection control standards while maintaining a hospitable environment that doesn’t lead to social isolation • Identifying opportunities to maximize budgets • Exploring how design elements and the natural environment can improve the resident experience 11:45

There’s No Such Thing as Small Projects, Just Small Budgets: How to Approach Smaller Scale Healthcare Capital & Facilities’ Projects microphone-alt Katy Fairley, Principal, Fairley Strategies

9:45

How to Create Culturally Safe Healthcare Facilities through Indigenous Partnerships microphone-alt Joseph Elliott, Project Director, Indigenous Engagement, Island Health • Finding practical ways to engage and partner with First Nations, Metis, and Inuit peoples on major healthcare infrastructure projects • Identifying opportunities to build a health system that honours the Indigenous traditional health and wellness practices, values, and practices into the design: smudging rooms, healing gardens » How to construct these spaces in consultation with indigenous partners • Recognizing community specific health service priorities » Ensuring culturally safe care is provided and accounting for them in building specifications • Exploring examples of impactful project elements created with indigenous community partners

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Dave Neufeld, Senior Project Manager, Facilities Design & Construction, Island Health Shifting resources, budget and schedule constraints, and the need to maintain current operations are all significant obstacles to critical healthcare projects that matter…no matter their size. In this session, examine "lessons learned" from past projects and takeaway an understanding of: • How challenging these “small” projects are • Their unique considerations • Tools and techniques to deliver success, from understanding risks, to prioritization and enlisting the right expertise 12:45

Lunch Break

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1:45

Breakout Discussions

Endemic Think Tank for Healthcare Infrastructure: Key Takeaways for Project Design, Delivery, and Facilities Management microphone-alt Sandra Dunford, Infection Control Consultant, Island Health

3:00

Virtual Care: Connecting the Dots Between Operations, Infrastructure, and the Community for Improved Health Outcomes microphone-alt Reece Bearnes, Executive Director, Clinical Operations, The Ottawa Hospital

Scott Fraser-Dauphinee, Senior Director, Capital Projects, Provincial Health Services Authority

Dr. Heather Clark, Medical Director of Ambulatory Care and General Internist, The Ottawa Hospital

The pandemic necessitated creative thinking and a quick response across the healthcare sector. Two years later, there is a wealth of information to be shared about how facilities pivoted during this period and the implications for the future of healthcare infrastructure. This session will include smaller group discussions aimed at sharing lessons learned and exploring where to go from here.

Imrana Jeoffrey, Vice President, Ambulatory Care, Quality and Informatics, Chief Information Officer, Chief Privacy Officer, Hawkesbury & District General Hospital

• Determining what enhancements and retrofits should be made to existing healthcare facilities, including hospitals and LTC homes » Assessing ventilation and determining how many pressurized spaces are needed in your facility • Planning and designing a building to deal with infectious diseases » Identifying infection control risk factors » What are reasonable design specifications for healthcare facilities from an infection control perspective—as we emerge from the pandemic? • Assessing the long-term cost of some of the infrastructure decisions made during the pandemic » Examining the implications of engineered solutions versus design solutions on budgets, operations, and overall functionality of the facility » Should some measure be phased out? • Rethinking patient and staff traffic flows

Moderator: Belinda Chen, Leader, Office of Virtual Health, Provincial Health Services Authority

2:45

Refreshment Break

Dr. Sunil Varghese, Queensway Carleton Hospital

• Assessing system and patient readiness for virtual care adoption » Understanding the opportunities to improve outpatient and staff experiences through technology » Developing an integration and management plan for new technological systems » Conducting cost analysis for new and evolving IT systems » Examining how the pandemic expedited implementation of critical IT infrastructure for virtual care • Developing strategies for redesigning clinical care » Key considerations for ensuring patient visits remain safe and effective • Gaining insights how digital tools will influence spatial planning, construction, and workflows • Examining examples of how digital infrastructure is being leveraged to expand the reach of health services to different patient populations and communities 3:45

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Demystifying the Digital Twin: Exploring Opportunities to Leverage Technology and Real-Time Data to Drive Value and Empower Decision-Making at Healthcare Facilities microphone-alt Tony Gill, Global Director, P3 Buildings, IBI Group • Defining the term digital twin and understanding its applicability to healthcare infrastructure • Exploring how digital twins could drive value, and empower decision-making for improved clinical outcomes and facilities management • Examining what IT and infrastructure investments are required and current implementation challenges • Forecasting the future of technological advancements, and assessing what it will take to achieve a fully operational digital twin » Real-life examples of how this technology is being leveraged in other industries 4:30

Conference Concludes

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Planning Ahead for Live Conferences: C5’s All Secure Safety Plan As the Canadian Institute and our partners plan for in-person events, we are committed to building and enhancing the planning and preparation with a view to offering our guests a safe place for live conference delivery. In addition, to ensure your safety, our event staff is fully vaccinated. All our events will adhere to official government and local authority guidance in addition to venue or location-specific regulations, and will follow the commitments below. Attendance Screening All attendees will need to assert that at the time that they first attend the conference and for the 14 days prior: y Have not experienced any COVID-19 symptoms now or within the last 14 days. y Have not had close contact with any person with or suspected of having COVID-19 within the last 14 days. y Have not had a positive COVID-19 test within the last 14 days. y Have not been advised by any health authority, government agency or regulatory body, within the last 14 days, to self-isolate due to possible exposure to COVID-19. Link to COVID-19 symptoms: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html We are closely monitoring industry best practices and will be evaluating further additional measures pertaining to vaccinations and on-site screening based on the advice of health authorities.

Enhanced Communication y Advance communication to all attendees on what to expect and prepare for at the conference: from registration to conference materials to room layout to food and beverage options and more. y Education and training for the team to ensure we provide a safe and secure conference experience. y Distribution of local health-resource information in advance of the event. y Ongoing communication and advance planning with the venue regarding enhanced cleaning and sanitizing measures, response strategies and other onsite protocols.

Increased Cleaning and Sanitation y Placement of hygiene stations throughout the conference including the registration area, meeting spaces and high frequency areas. y Availability of personal hygiene and safety products including facial coverings where available.

Safety and Physical Distancing y Physical distancing protocols such as limiting attendance, directional signage and markers throughout the conference.

Reduced Touchpoints

y A conference room layout with planned seating for appropriate physical distancing.

y Reduction of the physical distribution of onsite materials.

y We continue to work closely with our venue partners to ensure the safety of our attendees. Please check back frequently as we monitor and evolve our plan in the weeks ahead.

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