28th Annual Flagship Conference on Regulatory Compliance for Financial Institutions - DS

Arlene Stephens Director, Compliance Office of the Superintendent of Financial Institutions in Canada (OSFI)

Emiel-Johan van der Velden Head, Depositor Solutions, Insurance & Compliance Canada Deposit Insurance Corporation (CDIC)

Philippe Pellerin

Supervision Manager, Supervision and Enforcement Branch Financial Consumer Agency of Canada (FCAC)

Michael Maguire, LL.B. Director, PIPEDA Compliance Directorate

Office of the Privacy Commissioner of Canada

Alena Thouin Chief Operating Officer Ontario Financing Authority (OFA)

Nathalie Martineau Regional Director, Toronto Office and Major Reporters

FINTRAC

PROGRAM HIGHLIGHTS FOR 2022

Engage with Prominent Regulators including: OSFI, Department of Finance, Office of the Privacy Commissioner of Canada, CDIC and FCAC

Countdown to Open Banking in Canada: How to Prepare for the Legal and Technical Challenges by 2024

Cullen Commission Report: Deep Dive into the Implications for Canada’s AML Regime and Your Compliance Program

Addressing the Ongoing Impacts of Russia Sanctions on Canada’s Financial Institutions

EARN

David Parkatti

DISTINGUISHED SPEAKER FACULTY

Keynote

Donna Achimov

Deputy Director, Chief Compliance Officer, Compliance Sector FINTRAC

Government Speakers

Alison Beer

Senior Legal Counsel, Derivatives Ontario Securities Commission

David Carlin

TCFD and Climate Risk Program Lead United Nations Environment Programme Financial Initiative (UNEP FI)

Erin Hunt

Director, General Financial Crimes and Security Department of Finance Canada

Distinguished Faculty

Suhuyini Abudulai

Partner

Cassels Brock & Blackwell LLP

Imran Ahmad Partner, Co-Head of Information Governance, Privacy, and Cybersecurity Norton Rose Fulbright

Stephen Alsace Global Head of Economic Sanctions Royal Bank of Canada (RBC)

Edgar Barbosa Partner PwC

Gilberto Cedolia Director, Executive Office & Strategic Initiatives, Financial Crimes Risk Management Scotiabank

Lisa Cinelli VP, Chief Compliance Officer, CAMLO, and Chief Privacy Officer Equitable Bank

Garry Clement Chief Anti-Money Laundering Officer Versabank

Bindu Dhaliwal Vice President Environmental, Social & Governance CIBC

Co-Chairs

Marie Houde

Vice President, Chief Compliance Officer Laurentian Bank

Michael Maguire, LL.B.

Director, PIPEDA Compliance Directorate Office of the Privacy Commissioner of Canada

Nathalie Martineau Regional Director, Toronto Office and Major Reporters FINTRAC

Swati Agrawal Nevatia Director, Market ConductLife & Health Insurance Financial Services Regulatory Authority (FSRA)

Philippe Pellerin

David Parkatti

Vice President, Chief Compliance Risk Officer Canadian Western Bank

Supervision Manager, Supervision and Enforcement Branch Financial Consumer Agency of Canada (FCAC)

Jeff Simser Legal Director Ontario Ministry of the Attorney General

Arlene Stephens Director, Compliance Office of the Superintendent of Financial Institutions in Canada (OSFI)

Alena Thouin

Chief Operating Officer Ontario Financing Authority (OFA)

Gary Valiquette

Assistant Crown Attorney, Guns and Gangs Task Force Ontario Ministry of the Attorney General

Emiel-Johan van der Velden Head, Depositor Solutions, Insurance & Compliance Canada Deposit Insurance Corporation (CDIC)

Adam Garetson

General Counsel and Chief Legal Officer WonderFi

Markus Giese Head of Compliance Zurich Canada

Bradley Hamilton VP, Enterprise Conduct & Global Ethics Officer Scotiabank

Brian Harris

Chief Executive Officer Interior Savings

Scott Hitchings

Legal Counsel and Manager of Regulatory Compliance Management First Nations Bank of Canada

Theo Ikonomou

Chief Compliance Officer, CAMLO & Chief Privacy Officer KEB Hana Bank Canada

Bob Kapur Director, Financial Crime Compliance and Money Laundering Reporting Officer

Sun Life Canada

Neil Lacroix Canadian Legal Counsel and Head of Strategic Initiatives MUFG Bank Canada

Preston MacNeil

Associate General Counsel & Director, Global Anti-Corruption BMO Financial Group

Scott Morrison Director, ESG and Sustainability PwC Canada

Jane Ratchford VP, Canadian Banking Compliance Scotiabank

Waqas Rana Vice President and Chief Compliance Officer Old Republic Insurance Company of Canada

Paul Johnathan Saguil

Deputy Head, Global Sanctions Compliance and Anti-Bribery/Anti-Corruption Program TD Bank Group

Elizabeth Sale Partner Osler, Hoskin & Harcourt LLP

Vladimir Shatiryan Partner Blake, Cassels & Graydon LLP

Usman Sheikh

Partner, National Head of Blockchain/Smart Contracts; National Litigation Lead - Securities, Compliance, Investigations Gowling WLG

Sandy Stephens Director, Compliance Alterna Savings, Alterna Bank

Lucie Tedesco Counsel McCarthy Tétrault (Former FCAC Commissioner)

Kuno Tucker Global Chief Compliance Officer Coinsquare

Ajay Vashisht

Chief Compliance Officer Co-operators Financial Investment Services Inc.

Day One

Wednesday, November 16, 2022

8:00 a.m. Networking Breakfast and Registration

9:00 a.m.

Opening Remarks from the Co-Chairs

Microphone-alt Marie Houde, Chief Compliance Officer, Laurentian Bank

David Parkatti, VP & Chief Compliance Officer, Canada Western Bank

9:05 a.m.

Opening Keynote Address

Microphone-alt Donna Achimov, Deputy Director, Chief Compliance Officer, Compliance Sector, FINTRAC

9:30 a.m.

Russia Sanctions

How Canadian Financial Institutions Are Navigating the Ongoing Impacts of Russia Sanctions

Microphone-alt Stephen Alsace, Global Head of Economic Sanctions, Royal Bank of Canada (RBC)

Suhuyini Abudulai, CAMS, Partner, Cassels Brock & Blackwell LLP

Paul Johnathan Saguil, Deputy Head, Global Sanctions Compliance and Anti-Bribery/Anti-Corruption Program, TD Bank Group

Moderator: Bob Kapur, Director, Financial Crime Compliance & Money Laundering Reporting Officer, Sun Life Canada

The Canadian sanctions against Russia are complex and rapidly evolving, with significant exposure risks. During this panel discussion, we will explore:

• The latest developments related to sanctions against Russia

• Best practices for identifying Russian touchpoints

• Assessing the impact of the Special Economic Measures Act

• How to evaluate risk exposure and develop response plans

10:30 a.m. Morning Networking Break

hands-helping BECOME A SPONSOR

10:45 a.m.

Open Banking in Canada Countdown to January 2023: How to Prepare for the Legal and Technical Challenges of an Open Banking Framework in Canada

Microphone-alt Elizabeth Sale, Partner, Osler, Hoskin & Harcourt

Brian Harris, Chief Executive Officer, Interior Savings

Moderator: Edgar Barbosa, Partner, PwC

Open banking, a form of consumer-driven finance, aims to enable consumers and small businesses to share financial data with a diverse range of financial service providers through secure online channels built for a consumer-centric financial experience. During this panel, we will address:

• How to promote consumer choice and prioritize data privacy regulations

• Tips for implementing a ‘hybrid, made-in-Canada’ Open Banking system

• Addressing security vulnerabilities that can undermine full open ecosystems

• Key recommendations from the federal Advisory Committee on Open Banking

• Clarity on the regulatory standards governing the Open Banking API

11:45 a.m.

FCAC Spotlight on Consumer Protection Key Enhancements to the Financial Consumer Protection Framework

Microphone-alt Philippe Pellerin, Supervision Manager, Supervision and Enforcement Branch, Financial Consumer Agency of Canada (FCAC)

Effective June 30, 2022, the Government of Canada introduced a new Financial Consumer Protection Framework under the Bank Act to expand measures in which “banks are held to a higher standard in their sales practices, complaint-handling procedures, and provision of information so customers can make informed decisions.”

The Framework includes more than 60 new or enhanced protections aimed at strengthening the financial health of Canadian consumers. Join this presentation to hear about FCAC’s early observations in the implementation of the framework.

12:15 p.m. Networking Luncheon

With conferences in the United States, Europe, Asia Pacific, and Latin America, the C5 Group of Companies: American Conference Institute, The Canadian Institute, and C5 Group, provides a diverse portfolio of conferences, events and roundtables devoted to providing business intelligence to senior decision makers responding to challenges around the world. Don’t miss the opportunity to maximize participation or showcase your organization’s services and talent. For more information please contact us at: SponsorInfo@CanadianInstitute.com

FINANCIAL CONSUMER PROTECTION FRAMEWORK DEEP-DIVE SESSIONS

1:15 p.m.

During this panel, explore:

• Promoting an overall culture of compliance

• Implementing accessible whistleblowing policies and procedures

• Identifying and addressing the top pain points of a whistleblower program

Tips

for More Effective and Efficient Complaints Handling

under the FCPF

Microphone-alt Marie Houde, Chief Compliance Officer, Laurentian Bank

Jane Ratchford, VP, Canadian Banking Compliance, Scotiabank

Waqas Rana, Vice President and Chief Compliance Officer, Old Republic Insurance Company of Canada

Moderator: Lucie Tedesco, Counsel, McCarthy Tétrault LLP (Former FCAC Commissioner)

Join this panel to learn the ins and outs of handling customer complaints in an effective and compliant manner. Discussion points include:

• Where do we stand internationally with this refreshed rule?

• Implementation challenges and best practices for complaints handling

• Navigating the change-management approach impacting first-line employees

• How to tackle the challenges of higher volumes and impact on the second line

2:15 p.m.

• How to effectively interview whistleblowers

3:15 p.m. Afternoon Networking Break

3:30 p.m.

OPC INSIGHTS

Privacy Enforcement Developments Relevant to Canadian Financial Institutions

Microphone-alt Michael Maguire, LL.B., Director, PIPEDA Compliance Directorate, Office of the Privacy Commissioner of Canada (OPC)

• Updates on revised penalties for non-compliance

• Harmonization between the provinces and Federal Government

• Tips for avoiding administrative monetary penalties (AMPs)

• Amendments to the Personal Information Protection and Electronic Documents Act (PIPEDA) and Consumer Privacy Protection Act (CPPA)

• A provincial versus federal overview of privacy laws impacting FIs in Canada

Part II:

8 Ways to Measure the Effectiveness of Your Whistleblowing Program

Microphone-alt Lisa Cinelli, VP, CCO, CAMLO, Equitable Bank

Bradley Hamilton, VP, Enterprise Conduct & Global Ethics Officer, Scotiabank

Preston MacNeil, Associate General Counsel & Director, Global Anti-Corruption, BMO Financial Group

Sandy Stephens, VP & Chief Compliance Officer, Alterna Savings, Alterna Bank

Moderator: Vladimir Shatiryan, Partner, Blake, Cassels & Graydon LLP

The FCAC’s Guideline on Whistleblowing Procedures for Banks and Authorized Foreign Banks (Guideline) maps out expectations for banks and federal credit unions implementing whistleblower programs.

Legal Accreditation

EARN

Members

4:00 p.m.

Cullen Commission Report: 5 Months Later Key Industry Takeaways for Canada’s AML Regime and Your Compliance Program

Microphone-alt Erin Hunt, Director, General Financial Crimes and Security, Department of Finance Canada

Gary Valiquette, Assistant Crown Attorney, Guns and Gangs Task Force, Ontario Ministry of the Attorney General

Jeff Simser, Legal Director, Ontario Ministry of the Attorney General

Moderator: Garry Clement, Chief Anti-Money Laundering Officer (CAMLO), Versabank

5:00 p.m.

Closing Remarks and Day 1 Concludes

The Barreau du Quebec automatically recognizes the same number of hours for this training activity, the latter having been accredited by another Law Society subject to MCLE.

Attendance at this program by members of the Law Society of Alberta may be submitted to the Law Society for Continuing Professional Development credits.

Day Two

Thursday, November 17, 2022

8:00 a.m. Networking Breakfast and Registration

9:00 a.m.

Opening Remarks from the Co-Chairs

Microphone-alt Marie Houde, Chief Compliance Officer, Laurentian Bank

David Parkatti, VP & Chief Compliance Officer, Canada Western Bank

9:05 a.m.

Cryptocurrency & Digital Assets

Exploring Canada’s Cryptocurrency and Digital Assets Regulations: Key Takeaways and Lessons from Recent Enforcement Decisions

Microphone-alt Usman Sheikh, Partner, National Head of Blockchain/Smart Contracts; National Litigation Lead - Securities, Compliance, Investigations, Gowling WLG

Adam Garetson, General Counsel and Chief Legal Officer, WonderFi

Alison Beer, Senior Legal Counsel, Derivatives, Ontario Securities Commission

Kuno Tucker, Global Chief Compliance Officer, Coinsquare

• Examining the evolving aspects of regulatory compliance in the retail financial services and payments industry at both federal and provincial levels

• Exploring the explosion of the digital assets industry and forecasting future growth

• Navigating the ground rules set by Canadian regulators to understand the impact on digital asset businesses and the cryptocurrency outlook in Canada

• Provincial outlook during a time when provincial securities regulators are not adopting consistent regulations

10:05 a.m. Networking Break

10:30 a.m.

Climate-Related Risks

How to Measure and Report the Financial Risks of a Low-Carbon Transition

Microphone-alt David Carlin, TCFD and Climate Risk Program Lead, United Nations Environment Programme Financial Initiative (UNEP FI)

Financial institutions in Canada are in the early stages of building climaterelated risk assessment capacities, with many considering climate-related transition risks to be particularly complex to analyze. This session will provide guidance on:

• Reporting on climate-related financial risks in accordance with Task Force on Climate-related Financial Disclosures (TCFD) framework

• Assessing climate-related risks impacting Canada’s FIs

• Bank of Canada/OSFI 2022 pilot that assesses climate-related risks

• Analyzing economic and financial risks created by climate change

• How to identify and measure transition-related impacts

• What is happening on the international scene?

11:00 a.m.

Keeping Your Compliance Team Ahead of the Curve: Best Practices for Measuring Regulatory Compliance Risk Within the Broadening Regulatory Risk Landscape

Microphone-alt David Parkatti, VP & Chief Compliance Officer, Canada Western Bank

Neil Lacroix, Canadian Legal Counsel and Head of Strategic Initiatives, MUFG Bank Ltd.

We are seeing an accelerating trend of emerging regulatory risk areas (e.g. climate, technology/cyber, AI/data ethics, third party, culture risk) gaining prominence with stakeholders and fully entering the regulatory sphere.

Yet legacy operational taxonomies and risk measurement approaches have been slow to adjust. This session will provide practical industry insights on:

• How to measure regulatory compliance risk in a manner that effectively supports enterprise management of these evolving risks

12:00 p.m. Networking Luncheon

1:00 p.m.

ESG Best Practices for Financial Institutions

Determining Where ESG Oversight Should Live in Your Organization & Preparing for Mandatory ESG Disclosures

Microphone-alt Bindu Dhaliwal, Vice President Environmental, Social & Governance, CIBC

Scott Hitchings, Legal Counsel and Manager of Regulatory Compliance Management, First Nations Bank of Canada

Gilberto Cedolia, Director, Executive Office & Strategic Initiatives, Financial Crimes Risk Management, Scotiabank

Scott Morrison, Director, ESG and Sustainability, PwC Canada

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2:00 p.m.

FINTRAC Insights

Strengthening Canada’s AML Regime

Join us for a presentation featuring insights from FINTRAC on common issues it has identified on various programs at Financial Institutions in Canada through an AML/ATF Program focus.

2:30 p.m.

CDIC Insights

How CDIC is Navigating the Evolving and Complex Financial

Landscape

Microphone-alt Emiel-Johan van der Velden, Head, Depositor Solutions, Insurance & Compliance, Canada Deposit Insurance Corporation (CDIC)

Several amendments to the CDIC Act that strengthen deposit insurance protection for trust deposits took effect April 30, 2022. The new rules are important because they impact how CDIC protects deposits held by trustees.

• CDIC Observations: Understanding CDIC’s new coverage framework and lessons in the 6+ months since its implementation

• What’s Next: CDIC’s proposed redesign of the differential premiums system

• CDIC Payout Modernization Initiative: What it will mean for CDIC Members, Nominee Brokers, Professional Trustees, and other depositors

• A CDIC lens on FinTech: Why CDIC cares about FinTech

3:00 p.m. Networking Break

3:15 p.m.

FSRA Presentation

The Journey of FTC Implementation

Microphone-alt Swati Agrawal Nevatia, Director, Market Conduct - Life & Health Insurance, Financial Services Regulatory Authority (FSRA)

3:45 p.m.

Insights from OSFI Compliance Effectiveness 2022 and Beyond: A Regulator’s Perspective

Microphone-alt Arlene Stephens, Director, Compliance, Office of the Superintendent of Financial Institution (OFSI)

Join us for a presentation featuring insights from the Office of the Superintendent of Financial Institution (OSFI) on the common issues it has identified in various key programs at financial institutions in Canada. During this presentation, OSFI will discuss:

• Key items that Chief Compliance Officers should address as they seek to mature their programs

• Best practices for making compliance programs more resilient

4:15 p.m.

Cybersecurity

A Review of Fraud, Compliance, and Cybersecurity Risks Facing Financial Institutions in Canada

Microphone-alt Imran Ahmad, Partner and Head of Technology, Co-Chair Data Protection, Privacy, and Cybersecurity, Norton Rose Fulbright

Alena Thouin, Chief Operating Officer, Ontario Financing Authority (OFA)

Final Guideline B-13, issued July 13, 2022, and effective Jan. 1, 2024, establishes OSFI’s expectations for how federally regulated financial institutions (FRFIs) should manage technology and cyber risks. During this panel, we will explore:

• Preparing for OSFI’s Guideline B-13 by January 2024

• Exploring the basic elements of the new AI and Data Act and its framework for high-impact AI systems

• Ensuring your organization’s cyber security framework meets compliance

• Addressing the sharp increase in cyber incidents impacting Canadian FIs

• Addressing the management and oversight of third-party provider risks

• Managing and developing appropriate risk response protocols

4:45 p.m.

Conference Concludes

About Us:

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For over 35 years, C5 Group has proVided the opportunities that bring together business leaders, professionals and international experts from around the world to learn, meet, network and make the contacts that create the opportunities.

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The 1:1 Networking is a fast-paced opportunity to meet new people and expand your professional network.

Plan to visit the Expo often. It will be open before, during, and after the conference.

Use this opportunity to explore new products and services from leading providers, and meet with new and existing partners over video chat.

Join scheduled “1:1 Networking” sessions. They are an interactive way to expand your network of peers.

Engage with solution providers of all kinds by visiting the “Expo” to watch videos and live demonstrations, and for face-to-face conversations.

Marie Houde Vice President,

David Parkatti Vice President, Chief

Canadian Western Bank

Distinguished Co-Chairs

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