Chr i s tadelph ian A ged C are
2017 AUTUMN NEWSLETTER
COURTLANDS, WESTCOURT & NORTHCOURT Address: 15 Gloucester Ave, North Parramatta Phone: (02) 9683 8000
Light breeze colourful leaves bare trees it must be Autumn nnn “God makes everything beautiful in its time” Ecclesiastes 3:11
Email: admin@chomes.com.au
Manager’s Message Welcome to Courtlands
Hello, I hope everyone had a lovely time with their loved ones during the holiday period. Someone once said it is healthy to self-reflect and it takes a big person to self-reflect and admit to their wrongs. It is now more than six months after Courtlands and Northcourt have joined our Christadelphian Aged Care family, so I think it is a good time to reflect. What have we done well? We had a visit from the accreditation agency to ensure we deliver quality of care to our residents for both Courtlands and Northcourt and both went really well. We had a food safety audit and it went well. We commenced a renovation of Northcourt, and this has been well managed. We have new residents joining us who are happy, and staff are excited to strive to be the best. We now have a physiotherapist across six days. We will be focusing on our exercise programs and rehabilitation as well. We have managed other changes with very minimum disruption to our residents. We have combined Courtlands and Northcourt into one team. What could have been done better? We recognise that we need to keep our residents, relatives and staff up to date with news related to renovation and other changes. We will note that this newsletter is a special edition - with a Renovation Update attached. We will also be generating a Renovation Newsletter to keep you posted. continued over page