Ridgeview Summer 2014 Newsletter

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Christadelphian Aged Care S U M M E R N E W S L E T T E R

RIDGEVIEW Address: 95 Daintree Drive, Albion Park NSW 2527

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The angel reassured them, “Don't be afraid!" he said."I bring you good news of great joy for everyone! The Saviour yes, the Messiah, the Lord - has been born tonight in Bethlehem, the city of David!

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Luke 2:10-11 (NLT)

Phone: (02) 4235 7600 Email: admin@chomes.com.au

Managers Message

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Welcome to Ridgeview Hi All! My name is Jennifer and I am your recently appointed Facility Manager for Ridgeview Aged Care. I commenced in the role on 29th September 2014 and come to Christadelphian Aged Care with 36 years experience in nursing and health management. My Registered Nurse training was at Wollongong Hospital, completed in 1981 and experience is across all facets of health, being the public acute, private acute and aged care sectors. 24 years of this experience has been in health management in the roles of Nurse Unit Manager, Senior Nurse Manager, Deputy Director of Nursing, Director of Nursing and Executive Manager. My experience in aged care management totals 14 years. My management and care focus is to provide better outcomes in relation to quality care delivery. I led a three member team that won a 2008 NSW Health Award for their quality initiative. I am very pleased to be a member of the Christadelphian group and will work diligently with the residents, families and staff at Ridgeview and within CAC to uphold the mission and values of Christadelphian Aged Care. Firstly, I would like to acknowledge Michelle Megson for the commitment and dedication over her 4 year term as your Facility Manager. I know that myself and the staff wish Michelle well in her new endeavours. Secondly, I acknowledge the incredible efforts of both NUM’s Ciji Jose and Jaina Varghese. Both girls, during the period of Michelle leaving and myself commencing, conducted themselves in a highly professional manner and managed the day to day operations of the facility. I am excited to continue moving forward in the management of Ridgeview with them. I would also like to thank all the staff, our residents and relatives for making my transition into Ridgeview a positive one. It can be daunting to commence in a facility where there has been a stable manager for a long period. I have appreciated meeting you all and look forward to working with you all. So, my commencement was “hit the ground running”. Our upcoming Accreditation required me to familiarise myself with the operations of Ridgeview quickly. The Accreditation Audit will be conducted over 3 days from the 9th – 11th December 2014. During this time the Australian Aged Care Quality Agency will review all of our systems and processes across the 4 Outcome Standards. The involvement of our residents and relatives in our quality process is paramount. I encourage you to put forward your ideas and concerns to allow us to constantly review our processes and improve the outcomes for our residents. Comment / Concern or Feedback forms are available at reception and throughout the facility. I take this opportunity to wish you all a very Merry and Safe Christmas. A New Year will bring new ventures and I look forward to 2015 working with the Ridgeview team, our residents and relatives. Cheers, Jennifer Arkwright (RN, BHM, MBA) – Facility Manager

“For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.” John 3:16


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Ridgeview Summer 2014 Newsletter by Jenny Pogson - Issuu