Christadelphian Aged Care
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W I N T E R
N E W S L E T T E R
COURTLANDS, WESTCOURT & NORTHCOURT Address: 15 Gloucester Ave, North Parramatta Phone: (02) 9683 8000
Winter is the time for comfort, for good food and
WARMTH for the touch of a friendly hand and a talk beside the fire: it is the time for
HOME - Edith Sitwell
Email: admin@chomes.com.au
Manager’s Message Welcome to Courtlands, Westcourt & Northcourt You may have noticed butterflies appearing around our Home over the past few months. Courtlands is very excited to be part of a cultural change program being rolled out across Christadelphian Aged Care. We had a fabulous launch on April 26 where four signature behaviours were revealed to our staff to help them improve their care and interaction with others. As part of the program we are noting down examples of when staff display the signature behaviours on a giant butterfly sticker on the wall. I encourage family and residents to comment on staff’s behaviour to management so we can write down these wonderful examples. For more about the Pulse program and to see the signature behaviours please see page 10 of this newsletter. Winter is here, and the colours in our gardens are changing with the season. Winter also means there is a higher risk of the flu. I would like to remind family and visitors to please not visit our Home if they are experiencing any flu-like symptoms such as sneezing, running nose, coughing or fever. It’s also a good time for families to check their loved ones’ wardrobes to make sure they have enough warm winter clothes, such as winter pyjamas, jackets or cardigans. Renovations on The Vista and Terrace are continuing, with disruption to residents, staff and families kept to a minimum. If you would like more information about the renovations please see the Construction Newsletter available at admin and the entrance to The Vista and The Terrace, or come and see me. Finally, we regret to announce Wannapa Foytong has left us to begin some new endeavours. Wannapa has worked at Courtlands since July 2016 and during this time has demonstrated a professional and committed attitude in the role of Facility Manager. We thank Wannapa for her support and wish her well for the future. I will be filling the role of Acting Facility Manager while we find a permanent replacement. Regards, Jenny Yates - Senior Manager, Operations