Candlel ght Magazine
A publication of Christadelphian Aged Care
November 2013
Contents
03 04 06 08 09 10 11 12 14 16 17
Maranatha joins the family Maranatha residents
Maranatha staff
The Maranatha story
CAC News
Lakefront’s gardens win community award Changing lives one stitch at a time
n the last month we have welcomed the Christadelphian operated Maranatha aged care into the NSW Christadelphian Aged Care family.
Maranatha has been in operation for over 30 years. While the dedication and care shown to residents at Maranatha consistently reflects the love of Jesus Christ in both word and deed, running an aged care organisation has become increasingly challenging over recent years, especially for single stand-alone operations. Maranatha and Christadelphian Aged Care share the same core values based on Christ-like principles and the desire to care for those around us. The merger with Maranatha will provide access to specialised expertise and financial resources
Our new staff Photos: Maranatha Spring Fair Ridgeview swaps a ball for a hoedown Volunteer for life
Editor-in-Chief: Jane Burns
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Welcome Maranatha I
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Establishing connections New uniforms a hit with staff Falls: Causes and Prevention
Editor and designer: Jenny Pogson
that will benefit Maranatha with its development into the future. Maranatha has grown over the years from the labours of many and the Board of Christadelphian Aged Care acknowledges the trust that has been given to ensure the continuation of Maranatha’s legacy. Steve Jose, current QCRVC Board member will be appointed to the Board of Christadelphian Aged Care this December. While we await Christ’s return we have been commissioned to care for those around us who are vulnerable and in need of help. We welcome Maranatha to the CAC family and thank our Heavenly Father for all the opportunities and experiences we will be able to share with one another. Graham Cavanagh-Downs CAC Chairman
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Accreditation explained Our facilities
Types of care
Cover photo: Daniel Veljanoski
The Candlelight Magazine is published by Christadelphian Aged Care, a not-for-profit provider of aged care and retirement services in NSW. ©2013 Christadelphian Aged Care 11 Queensbury Rd, Padstow Heights NSW 2211, P.O. Box 690, Riverwood NSW 2210 Phone: (02) 9782 6000, E: admin@chomes.com.au
A bright future
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aranatha has always been a stand-alone facility, however, it isn’t big enough these days to be able to take advantage of economies of scale.
Maranatha joins the family A
s I write this CAC has welcomed the residents and staff of Maranatha Aged Care & Retirement Living, Queensland, into the Christadelphian Aged Care family. Maranatha at Kallangur on the north side of Brisbane has 91 residential aged care places and 52 independent living units. The site has been operating for over 30 years and has a very strong reputation for the quality of care and services they provide to those who live at Maranatha. The aged care industry is undergoing significant change and it is becoming increasingly difficult for single-site operators to meet the coming challenges. Merging Maranatha and CAC is a “win” for both organisations. Maranatha will benefit from the resources that CAC has access to while CAC will benefit from the
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Merging Maranatha and CAC is a “win” for both organisations.
increased economies of scale by merging this successful site into its operations. CAC has been working with the Board, management and staff of Maranatha to achieve a smooth transition. We anticipate that Maranatha will be fully integrated into CAC’s systems and procedures by Christmas. We are fortunate that as with our other sites in NSW, Maranatha has a vibrant and dedicated volunteer and pastoral care community who contribute greatly to the welfare of the residents at Maranatha. Ross Peden CEO Christadelphian Aged Care
To top it off, our Board, who are all volunteers, were finding it a huge task, with a heavy and demanding workload, especially trying to keep up with the new demands of the Department of Health and Ageing. We could have been struggling trying to survive on our own. On the surface there haven’t been any major changes, as it will mostly impact the administration, rather than the care side of things. The staff were all a bit nervous about what could happen, but we have had many meetings with residents, their families and staff. Senior management from Sydney have been here answering all their questions. There are always changes happening in this industry and so there will be work practice changes, as we all grapple with the complexities of care and regulation. However, our commitment to staff is to work through any changes with open and transparent communication and a desire to ensure we provide a level of excellence of which we can be proud. We have a great future in front of us because we have always had a long waiting list and expansion could be on the books in the not too distant future. Marilyn Collins Facility Manager, Maranatha
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Bob Collins: Resident
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ob looked at 33 blocks of land before finding the “right”
one.
He is a Queenslander who happened to live in Sydney for 14 years - because a cool young lady caught his eye. Both Bob and his wife, Nita, were involved in the Christadelphian Home, Woodstock at Strathfield,
and were keen to explore the possibility of having a similar Home for the elderly in Brisbane.
“People ask how I am and I reply ‘I don’t know, I’m too busy to find out!’,” Bob says.
He would take his youngest daughter Judy in the truck exploring the countryside looking for suitable land. They thought Kallangur might be too far away and no one would want to go all the “way out there”.
They thought Kallangur might be too far away and no one would want to go all the “way out there”.
Sadly Nita passed away 13 years ago. Bob moved into Maranatha on New Year’s Day 2009 with his new wife Susan. They have a very busy life as they chose to get involved in everything, including Bob, who was a Board member for many years.
Maranatha. Everybody gets on so well, having a good laugh and reminiscing about the good old days, she says. When you walk in the front door, the delicious smell of roast dinners, coffee or cakes baking welcomes you.
Joy Gregory: Resident
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e all went to Sunday School together,” says Joy, surrounded by friends at the Sunflower Cafe. “Then we went our separate ways, and now we are back together again!” she says. Joy has eight great-grand children and lives in the Hostel at 4
Families love visiting and anybody can join in any of the activities. Joy had some health issues at home and felt frightened being on her own. She put her name on the waiting list and 10 months later, she moved into the Lodge. “It was the smartest thing I ever did. I love life here in the Home,” says Joy.
He has six children who live close except one who lives in Sydney. There are 19 grandchildren and five great-grandchildren. Family life is extremely important to Bob. His new wife Susan also has five children and two grandchildren.
“Everybody is nice and friendly. We have coffee gatherings. I enjoy the words games, anything that is a challenge. The brain is alright so that’s something in my favour.”
Everybody gets on so well, having a good laugh and reminiscing about the good old days. “I love just sitting on my yellowstriped lounge. Listening to the birds and day dreaming in the garden off my room makes me feel contented,” Joy says.
natural for them to be involved in the ground work at Maranatha. Eventually the time came for them to make the easy decision to move into Maranatha as village residents.
Merle Deering: Resident
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hen Vic and Merle lived in Sydney, they were involved in the original Christadelphian Home at Strathfield. They moved to Coffs Harbour where they lived for 16 years on a hobby farm with cows. Because of their experiences with Woodstock in Sydney it was only
They threw themselves into village life, driving buses, knitting animals to sell, shopping trips, Bible readings, the list is endless. “If we felt like visiting Coffs or Sydney, you could go, secure in the knowledge that all would be well whilst you were away,” says Merle. “We have had a lot of fun times here. I remember one time I was hanging the sheets on the clothes line and the wind blew them all around me, tangling me up. I
After being there a while, she found she needed to be in a wheelchair. Thelma moved to the hostel and has enjoyed living here for the past 11 years. “Everybody is so helpful and I am thankful for the love and care I have been given during these years,” she says.
Thelma Steele: Resident
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helma Steele lived in an independent living unit at Maranatha for some time, but due to health reasons moved to a serviced apartment.
“I am so grateful to be here, one can thank our Heavenly Father we have Maranatha,” Thelma says. Thelma has been going through hundreds and hundreds of photos, beginning with the first concrete pour at Maranatha.
couldn’t get untangled and my laughter brought my neighbours running to rescue me before I fell over in a most unladylike fashion,” she says.
Because of their experiences with Woodstock in Sydney it was only natural for them to be involved in the ground work at Maranatha. So many friendly faces help to brighten the residents’ days as they chat, read newspapers, play cards, sing-alongs and anything else Ruth gets involved in.
to chat with you. “There are so many faces and activities to reminisce about,” she says.
Everybody is so helpful and I am thankful for the love and care I have been given during these years... I am so grateful to be here, one can thank our Heavenly Father we have Maranatha.
If you have memories or photos of those days, Thelma would love 5
Marilyn Collins: Facility Manager
Kathy Hallmark: Director of Care
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K
arilyn started working at Maranatha in 1989 as the receptionist. She then became the facility manager, a role she has held for 15 years. Marilyn is the go-to person, as she is always on-hand to offer advice, sort out a problem or take on a larger challenge like a company merger. Marilyn loves travelling and has visited the UK, Canada, and many Australian destinations. She has decided it is time to have some further adventures. Marilyn is always busy, especially running around after her three grandchildren. She is looking forward to putting her feet up and reading a good book, then helping her daughter with her new baby, doing a bit of gardening and planning her next trip. We all wish the very best to Marilyn, she will be greatly missed. You are always welcome to drop by and join in all the fun at Maranatha.
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athy is a highly qualified registered nurse who was born in New Zealand and came to Melbourne when she was 21-years-old to stay with friends.
Maria Herrick: Domestic Assistant
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aria has worked in many aged care facilities but none quite like Maranatha, she says.
She has worked in various hospitals throughout New Zealand and Australia.
“Management are always happy to listen to ideas, there is open communication and staff are friendlier and more giving to the residents,” she says.
She began working at Maranatha in 2000 as a registered nurse and become director of care in 2009.
Maria knows she is valued as she works away keeping everything clean and tidy.
There was one full-time registered nurse when Kathy started, but as the needs of the residents have become greater there is now 98 staff.
Her spare time is consumed with her 11 grandchildren.
Kathy says she thoroughly enjoys her job at Maranatha. “It’s a great team. We have been working together for a long time and we get along well,” she says. “I get great satisfaction looking after people well and the good environment at Maranatha allows us to provide that care, with a few laughs along the way,” she says. Congratulations to Kathy for her appointment as Maranatha’s next facility manager.
They all live close by and often get together around the pool enjoying a barbecue. Maria’s parents live in a granny flat, so they don’t miss out on all the fun and laughter. Maria has discovered she is a dab hand at acrylic painting and has exhibited some of her works at Maranatha, selling a few along the way. She has never had a lesson, but sometime, down the track, when she has the spare time, she says would like to develop her talent.
Joan Pederson: Head Cook and Kitchen Supervisor
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where she worked in aged care as a second cook.
When she started, Maranatha was a 42 bed hostel.
She liked working with the elderly so when she moved to Queensland she sought a position in this field.
oan has been head cook and kitchen supervisor for 14 years at Maranatha.
Joan trained as a qualified chef in Denmark in a hotel kitchen. In those days there were very few women in the cooking trade so she had to work very hard to prove herself. Joan came to Australia nearly 25 years ago, landing in Melbourne
Joan runs a dedicated and diverse team of 20 staff who prepare and deliver nearly 300 meals per day. Morning and afternoon teas are freshly baked delights to tempt even the fussiest eater. She would catch the bus from school, nearly an hour away, and spend the afternoon working in the kitchen until it was time to go home with Mum.
Minnie Clark: Receptionist
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innie's friendly face is the one that greets you as you arrive at Maranatha. Minnie is the daughter of facility manager Marilyn, and has grown up around Maranatha.
Minnie is now married to Shaun, a boiler-maker, and together with their three-year-old son, Benjamin, love spending weekends on Stradbroke Island. Walking along one of the many paths around Stradbroke, they often encounter koalas, goannas and ducks, which are always a delight for their toddler. Say hi to Minnie next time you drop by reception.
Vickie Pascoe: Cafe Convener
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ickie had never been to an aged care facility before she applied for the role of cafe convener at Maranatha’s Sunflowers Cafe. Five years later she doesn’t remember not having a surrogate “Mum” in her life. She quickly got to know the residents at Maranatha and realised they were just like everyone else. They have rich and interesting lives, are involved in activities, get lonely, love a chat and have standing in the community. Vickie knows the social aspect of Sunflowers Cafe is just as important as the food and coffee she and her merry band of volunteers provide. “Getting to know people and their likes and dislikes is very important to me,” says Vickie. Listening to stories about families and reminiscent tales builds trust and rapport with the residents and their visitors that Vickie values highly.
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The Maranatha Story F
or some the name Maranatha may seem a little strange. It is however a word used only once in the Authorised Version of the Bible and it has the general meaning of ‘our Lord comes’.
The inevitable coming event to which this refers is one of the most fervently believed tenets of Bible truth embraced by the Christadelphian community, the owners and operators of Maranatha Aged Care. Its happening will signal the time when facilities such as Maranatha will no longer be required as the return to this earth of the Lord Jesus Christ will usher in a new era of living, where pain, sorrow, the challenges of old age and even death will be no more. Several wise hearted Christadelphians back in the 1970s, while believing the truth behind the ‘Maranatha’ name also felt compelled to provide a facility in Queensland where the ageing in their community and others could receive that essential care needed while waiting for that day to come. In 1976 a property of some six hectares was purchased at Kallangur, which was then on the very fringes of the Greater Brisbane area. It took until September 1982 for Maranatha to open its doors for care provision with 41 hostel 8
beds and four independent living units (ILUs).
offered, the nature of that care has never changed.
It has since grown to its present size where 91 care places for the frail ageing are available and 52 ILUs are fully occupied.
It has not been without some sadness, particularly by those with a long association with Maranatha, that a decision was taken to merge with a larger organisation.
Maranatha has always enjoyed a reputation in the local community for exemplary care. It has in fact been referenced among its peer group both directly and anecdotally as being a ‘benchmark’ in the aged care industry. It has also been the regular recipient of letters of thanks from grateful relatives of residents for the nature of both the care provided and those who provided it. Maranatha management and staff have always endeavoured to apply the principles contained in the Scriptural quote that is prominently displayed in the entry foyer: “Praise be to the God and Father of our Lord Jesus Christ, the Father of compassion and the God of all comfort, who comforts us in all our troubles, so that we can comfort those in any trouble with the comfort we ourselves have received from God.” 2 Corinthians 1:3 (NIV) While the ‘levels’ of care have changed over the last 30 years, with a full coverage of high and dementia care requirements now
Circumstances which have impacted upon ‘smaller’ facilities within the aged care industry over recent years have made such a move necessary. It had become apparent that if Maranatha was to continue to offer its now well-recognised services, it needed to be able to avail itself of financial, staffing and other benefits that are only possible through a greater commercial ‘critical mass’. We are confident Sydney-based Christadelphian Aged Care will continue to apply the same principles of care provision and that the reduction in ‘local’ involvement will not change the overall ‘feel’ of Maranatha. The outgoing Board wishes to formally thank the many hundreds of local volunteers whose freely given time and energy has been an immeasurable help in shaping Maranatha into the wonderful facility that it is today. It is our hope that their involvement will continue under the new administration.
CAC News First stage of Southhaven renovations almost complete Ashburn festival a success
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edevelopment of Southhaven Hostel’s lower levels is anticipated to be completed by the middle of December. Shortly a display unit will be completed and we invite you to inspect the first stage of this brilliantly re-designed facility. The redevelopment includes expansion of resident rooms, widening of corridors and reconfiguration of lounge and dining areas. The smaller bathrooms have been enlarged into shared ensuites with privacy ensured due to the special operation of the bathroom doors. Fire sprinklers have been installed during the renovations
and we have received the Fire Sprinkler Plan for the nursing home. The nursing home and enclosed overhead bridge are included in the latter stages of the renovations. The whole hostel project is being carried out in two stages and in total will take around 12 months to complete. Chamberlain Gardens The Chamberlain Gardens renovations, which include dining rooms, nurses’ stations and additional bedrooms, will be completed shortly. These additions will add light and dimension to the facility and areas where residents can gather in comfort.
Fire sprinklers have been installed during the renovations and we have received the Fire Sprinkler Plan for the nursing home. Casa Mia Casa Mia will be undergoing refurbishment to upgrade the existing facility in a modern style. Cosmetic improvements will include colour, new furniture and modern technologies aimed at improving the quality of care and service delivered to the residents. Staff areas will also receive a facelift. 9
Lakefront Village residents win community award
The gardening efforts of Lakefront Village’s residents have been recognised by their local community.
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akefront Village residents are all developing green thumbs due to the continuing success of their plant propagation program. New residents are also keen gardeners and all enjoy the therapeutic benefits of getting “their hands dirty” and being at one with nature. Village manager Geraldine, a keen gardener herself, often visits open gardens on the Central Coast and entered Lakefront’s gardens into the local garden competition because she felt they were comparable with any she had seen. All the residents enjoy the benefits of the added colour from the pansies and primulus, and various textures of different
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plants on show. There are also at least 150 nandinas that have been propagated on site. These create colourful borders to many of the garden areas. Bulbs such as daffodils have been mass planted and
All the residents enjoy the benefits of the added colour from the pansies and primulus, and various textures of different plants on show. camellias and azaleas have been successfully transplanted from units being renovated.
Colourful window boxes and potted plants were entered by individual residents. In the end Lakefront won second prize for the village grounds. Village resident Brian Goulder also won second prize for his hanging baskets and potted plants. Mayor Doug Eaton presented the awards at Wyong Council Chambers, and noted this was a great effort for Lakefront as it was their first entry. Geraldine will be mixing up more worm juice as this is fantastic compost. Congratulations to all at Lakefront on your efforts which enhance the Village grounds.
Changing lives one stitch at a time B
y night Jenni Steventon works at Southhaven Nursing Home as an AIN on night duty, a role she loves and has had for about 10 years. “I feel like I am doing a good thing. It’s important to put the people you care for first. I’m meant to be here,” she says. Jenni is also a single mum with five children and nine grandchildren. She minds her grandchildren as often as she can, which means doing the school run, homework, piano practice, dancing, cooking meals, mending clothes and spoiling the kids as much as possible. By day Jenni is a quilter. Late last year she and friend Frances fundraised to collect materials to take with them to Taveuni, a small Fijian island where they held a series of workshops specifically designed to assist and teach local women how to patchwork and quilt.
Over the two weeks, the local women became proficient in the use of a sewing machine and basic quilting equipment. “I used to look through the pages of a book and wish I could make some of the things. This is like a dream come true,” said one participant.
Jenni and Frances are planning to return to Taveuni to follow up on the project and the flow-on effects within the community. They feel confident the group has further developed their skills utilising Fijian resources and adding a distinct Fijian flavor to the art of patchwork and quilting, which in turn may lead to the
Once they have learnt how to quilt the participants are given the responsibilty to teach other local women what they have learnt. Once they have learnt how to quilt the participants are given the responsibility to teach other local women what they have learned. Taveuni Hospital received 29 baby quilts donated by the group at the conclusion of their two week program. “I feel it was one of the most worthwhile things I have ever done,” Jenni says.
establishment of a patchwork and quilting industry in Fiji. Christadelphian Aged Care encourages Jenni in her continued work with the Fijian group. A small idea has become a large communal project, which will enhance the lives of all its participants and their communities. 11
New faces for volunteer and pastoral care roles She has also worked in the Department of Justice, Mental Health and Disability. Anne is currently working towards her Bachelor of Behavioural Science, and has worked in the Maranatha Dementia Unit for the past two years.
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hristadelphian Aged Care is proud to announce we have dedicated Volunteer and Pastoral Care Coordinators at all of our facilities. Cathy Strachan looks after Ashburn House, Casa Mia and Southhaven. Shelly Bonner is at Ridgeview and Liz McKay is at Chamberlain Gardens. Anne Forster looks after the program at Maranatha. Cathy Strachan trained in South Africa as an optometrist and was a trustee on the Board of the Community Outreach Program Trust. As part of her role she coordinated international volunteers with their work in the poor townships. Shelly Bonner was a personal assistant to various managers within a large organisation. 12
She has volunteered in numerous capacities at her daughters’ school and youth group activities. Shelly has been working at the local pre-school where she gained her diploma in children’s services – working with children with additional needs.
Volunteers and pastoral carers bring a special dimension to our care and services. Liz McKay has a communications degree majoring in writing and public relations. While Liz raised her children she also worked in childcare. She became interested in volunteering and spent two years working for Volunteering Central Coast. Anne Forster has previously worked as a case manager to help people with disabilities and disadvantages find work.
Our sincerest thanks go to Ruth Stibbs for her dedication to the program at Maranatha. Her contribution is evident, given the number of volunteers who happily give their time and energy to the residents. Thank you also to Gillian Pooley who decided to retire given her busy ecclesial and personal life. Volunteers and pastoral carers bring a special dimension to our care by helping provide emotional, spiritual and practical support. For more information please contact: Cathy Strachan (Ashburn House, Casa Mia and Southhaven): cstrachan@chomes.com.au or 0435 814 411. Shelly Bonner (Ridgeview): mbonner@chomes.com.au or 0434 421 617. Liz McKay (Chamberlain Gardens): lmckay@chomes.com.au or 0435 785 244. Anne Forster (Marantha): aforster@chomes.com.au or 0431 677 668.
New Staff
Kelly has worked in hospitals, hospices and aged care facilities and has a special interest and knowledge of palliative care along with a masters degree in health service management.
Kelly commenced at Chamberlain Gardens as the care manager in May and is looking forward to a long and rewarding career with Christadelphian Aged Care.
Kelly’s dog Barnaby who is a corgi cross cavalier, became a fully fledged member of the Central Coast mariners last week. He now proudly goes for walks sporting his name tag.
This time last year, Kelly was on a 20-day Mediterranean cruise which she thoroughly enjoyed especially as they got to explore Rome.
She has built on her education, commencing as a carer (AIN), enrolled nurse, registered nurse and care manager.
Kelly Davis: Care Coordinator, Chamberlain Gardens
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elly Davis grew up in the Lake Macquarie district and lived in Sydney before joining the RAAF and being posted to Darwin. After leaving the RAAF, Kelly spent 16 years living in Adelaide and working in various roles within the health care sector.
Kelly commenced at Chamberlain Gardens as the care manager in May and is looking forward to a long and rewarding career with Christadelphian Aged Care.
Venice is a city that Kelly would also love to explore some day.
Sharon trained as a registered nurse in 1990 and worked in the cardiac unit at Bankstown and St.George hospitals.
of the hospital setting.
She then became the diabetes educator and was involved in all staff training at St George Hospital. When Aiden started going to kindy, she commenced working at Warena Gardens as it was located close to home.
Sharon Fletcher: Facility Manager, Casa Mia
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haron has two children, Hope 13 years and Aiden 11 years. Her husband is Sean and they have a black Labrador - Cassie.
She found she loved working in aged care because of the warm friendly feel of the home rather than the clinical, sterile hospital atmosphere. She did not think she would enjoy aged care because she was so used to the fast-paced challenge
We welcome Kelly to the Chamberlain Gardens’ team.
She finds the little things are so important rather than being so task-orientated. Sharon and her family enjoy camping in remote places. They are happy to spend time as a family with no electricity, technology, or even radio coverage. It’s back to basics, except for a bladder shower for Sharon! Sharon’s dream is to do a cooking tour of Italy with her mother, sister and daughter, and stay on a farm somewhere, collecting the fresh produce, baking bread, and making pasta. We welcome Sharon to the Casa Mia team. 13
Maranatha Spring Fair September, 2013
Ridgeview residents swap a ball for a hoedown R
idgeview Balls have become a tradition with residents, families, staff and volunteers. However, this year the residents wanted a Hoedown, complete with bales of hay, line-dancing and cows. As so many wished to attend it was decided to have two events. Hostel residents were first-up and high care the following week.
Residents unable to leave their chairs were shown moves that still got them working “in line”. Meagan’s Tai Chi group turned into line-dancing practice. Residents unable to leave their chairs were shown moves that still got them working “in line”. Residents planned their outfits and made their entrance to country and western music. Chef Ali and her staff excelled themselves with the delicious food they provided. Special sandwiches were prepared for high care residents who find it difficult to swallow. Everyone joined in the gaiety of the evenings and planning has already commenced for the ball next year.
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Volunteer for life June Harris is one of CAC’s longestserving volunteers.
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hen Betty Ryan and June Harris heard about the wonderful things the Dorcas ladies were doing at Woodstock, Strathfield for the residents in our care, they decided to drive over and offer their assistance. Being young and energetic, the Dorcas ladies welcomed them with open arms. Soon Betty became the president and June, the secretary and treasurer. June held the role of secretary for about 30 years. In the “old days”, banking the money meant rolling the coins and grouping all the notes, June says. Sometimes there were huge amounts of coinage which weighed a ton, and all this had to be taken to the bank inconspicuously. One day the ladies decided to make new curtains for one of
the darker rooms. They chose a pretty colour, and off they went. They were pretty chuffed with themselves, and while admiring the finished effect Matron walked by and asked, “What’s going on here?”. The ladies never did anything after that without consulting Matron!
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time and money as they saw this as a wonderful opportunity to help the residents and make their lives more comfortable. That year over $24,000 was raised. In 2000 June had a stroke, but nothing could keep her down. Her husband Keith was her carer
June’s snappy tennis outfits were the envy of many of the staff. One of June’s many jobs was to organise volunteers for the kiosk and concerts held at the Hostel. June’s snappy tennis outfits were the envy of many of the staff. One year the Strathfield Sale of Work had to be held at Shaftesbury Rd Ecclesial Hall due to rain. It was noisy and cramped but so well-supported. People gave generously of their
for four years and they worked together to get June strong and mobile again. June makes beautiful patchwork quilts. She continues to do her bit for Christadelphian Aged Care by donating quilts to Casa Mia and Southhaven. June has always felt “useful” and continues to contribute as she always has – in God’s service. 17
Establishing connections Ashburn House residents sat down to a high class tea party with tables decorated with flowers and bone china. They also thoroughly enjoyed playing “guess the next line” of the song. The Cronulla Theatre was full of joyful warbling to the golden oldies from the War and before. Songs had to be repeated a few times until everyone was ready to leave for lunch.
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harmaceutical company Pfizer visited Casa Mia, Southhaven and Asburn House in September to spend time with residents and establish links within the facilities. Casa Mia residents enjoyed a scrumptious morning tea and afterwards had fun painting.
They pressed their hands onto canvas and created a beautiful mosaic that can be viewed at the nurses’ station. Residents and staff at Southhaven enjoyed a delicious barbecue lunch and placed a stencil on the wall near reception.
Pfizer’s managing director, Paul Rose, said he and his team were looking forward to visiting again next year. “It was a bit like catching up with family again. We seem to be building lovely relationships with residents and staff which we plan to nurture and continue to develop into the future,” he said.
Men’s Shed opens at Lakefront T
he opening of a Men’s Shed at Lakefront Village means the men now have their own place to get together for a chin wag and to enjoy making things. Contact has been made with the local Council’s Men’s Shed at Wyong, who will share their many ideas on items that might be made and donated to local charities. Alan and Barry cooked a delicious lunch at the wellattended inaugural barbecue held in September.
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Contact has been made with the local Council’s Men’s Shed at Wyong, who will share their many ideas. Thank you to Kimberley from Wiseberry’s for the donation of beer. Tools and equipment are being collected, so any donations would be happily accepted. Contact Geraldine on (02) 4305 3650.
New uniforms a hit with staff
D
uring the last staff satisfaction survey many people requested new uniforms, particularly cooler shirts for the nursing staff. CAC listened to what was asked and many staff members are now wearing their new uniforms proudly. “Staff look very smart but more importantly, they feel very smart,” says George Mailath, a family member at Ridgeview. Meagan from Ridgeview says her striped shirt gives her a boost of confidence. The laundry staff say they love the colour and flexibility of the material. They feel like they are in a proper uniform now that is comfortable, light and easy to work in.
Staff member Karlene says she likes being able to choose the style that most suits her.
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“I feel very professional and proud to wear the CAC uniform,
though there is lots of room, she looks and feels professional and the material is soft and flexible. CAC have ensured all the uniforms are of a high quality,
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I feel very professional and proud to wear the CAC uniform, especially when I am out in the community. especially when I am out in the community,” she says. The uniforms also make it easier for families and visitors to recognise the different roles of staff members. Staff member Anna loves the colour and that they don’t need ironing! At first Sue thought she wasn’t going to like them, but finds even
comfortable, affordable and as representatives of CAC the staff will always look professional. All staff will be in the new corporate uniform by July 1, 2014. Current uniforms can be worn up until end of June next year.
Please ask at reception for order forms for completion at your convenience. 19
Falls: Causes and Prevention By following some simple tips we can all help to reduce the risk of falls in our communities.
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alls are the major reason for hospital admissions for people over the age of 65. Falls can result in significant changes in function and quality of life of the older person. A fracture of the hip can be very serious as this can lead to hospitalisation, surgery and loss of mobility. Some factors contributing to falls: •
Poor eyesight or hearing
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Some medications such as sedatives and anti- depressants
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Taking more than four medications Ill-fitting footwear
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Rushing to the toilet, especially at night when you are still not fully awake
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Weakness in legs and poor balance.This can be caused by diseases such as Parkinson’s and Alzheimer’s.
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Arthritis can cause knee pain and then reduced activity, which can lead to decreased leg strength. Surgery and hospitalisation also affect leg strength, again due to inactivity.
What do we do to help prevent falls of our residents? •
Falls Committees – staff meet regularly to discuss any falls that happen. Each fall is examined and the cause
Falls can result in significant changes in function and quality of life of the older person. is determined. Strategies to prevent further falls are then worked out and implemented. •
Physiotherapists play a
Judith Halloran has her buzzer handy if she needs any assistance from nursing staff.
major role in falls prevention. A Falls Risk Assessment Tool is completed by the physiotherapist for each resident. This assesses risks and develops a plan to minimise the resident’s chance of a fall. Part of the plan may be an exercise or walking program for the resident to assist in leg
•
•
strengthening and improving balance.
How can you help as relatives and friends?
Maintaining activity levels is very important as any prolonged inactivity can lead to increased leg weakness and therefore an increased risk of falls.
•
Remind your relative to use the buzzer to call for assistance when required.
•
Ensure they have well-fitting and appropriate shoes when they are walking.
Recovery from a hip fracture can be slow but with the physiotherapists and physiotherapy aides at our facilities our residents can be assisted to regain their mobility.
•
When you are leaving after a visit, make sure your relative has their buzzer within easy reach. Let staff know that you are leaving.
•
Minimise clutter and promote activity and exercise.
•
Identification of high-risk fallers so staff are aware of who needs closer monitoring.
•
Maintain sufficient levels of nutrition and hydration in our residents.
•
Regular checking of residents by nursing staff – day and night.
Maintaining activity levels is very important as any prolonged inactivity can lead to increased leg weakness and therefore an increased risk of falls. Staff at our facilities are aware of the risks associated with falls. Falls committees, physiotherapists and nursing staff work together to create falls prevention strategies for our residents to decrease their risk of falling and keep them as safe and as mobile as possible. Lesley Gosling Southhaven Physiotherapist
Janet Barnes (RAO) and Leena Chaves (Physio Aide) help Norma Priday to keep walking.
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Accreditation explained Existing aged care Homes may be awarded up to three years accreditation. Homes demonstrating exceptional standards may be awarded up to four years accreditation.
W
hat is accreditation?
Accreditation is the evaluation process aged care homes must undergo to continue receiving residential care subsidies from the Australian Government. It is the formal recognition provided to a Home by the Aged Care Standards and Accreditation Agency (the Agency) that the Home measures up to the standards for quality of care set out in detail in the Quality of Care Principles 1997. Accreditation is a process of continuous improvement. Homes that are accredited will continue to be monitored and may be subject to spot checks to ensure the quality of care and services continues to improve. What are the Accreditation Standards? Homes are assessed against the four Accreditation Standards: • Standard 1: Management Systems, Staffing and Organisational Development 22
• Standard 2: Health and Personal Care • Standard 3: Resident Lifestyle • Standard 4: Physical Environment and Safe Systems Each standard is divided into a number of Expected Outcomes. There are 44 Expected Outcomes across the four Accreditation Standards. Other information may also be considered in the evaluation process including whether the Home meets other responsibilities under the Aged Care Act 1997. Who assesses the quality of aged are homes? An independent Aged Care Standards and Accreditation Agency is responsible for making sure that each aged care Home is assessed against the Accreditation Standards. As part of this process residents and relatives are interviewed about their experiences of care and services in the Home.
How long is an aged care Home granted accreditation? Existing aged care Homes may be awarded up to three years accreditation. Homes demonstrating exceptional standards may be awarded up to four years accreditation. Accreditation is not awarded to poorly performing Homes. Commencing (new) aged care Homes are awarded a maximum of one-year accreditation. How can I find out if my Home meets the required standards of care? The Aged Care Standards and Accreditation Agency ensures that information on how an aged care Home is rated against the Expected Outcomes is made available to the public and is published on the Agency’s website: www.accreditation.org. au. You will be able to ask your aged care Home how they were rated, look up the report on the website, or contact the Agency for accreditation information.
Ashburn House
A little bit of extra care A shburn House is a modern facility designed to create a living environment that not only encourages a healthy and active lifestyle, but one that feels like home. The facility is located in the Sydney northern suburb of Gladesville, close to Looking Glass Bay and Banjo Patterson Park.
Ashburn House incorporates the latest innovative design concepts and modern technologies to provide personalised care within a peaceful and secure environment. The facility has also implemented resource and energy efficient initiatives including solar hot water and rainwater storage for gardens. Accommodation Ashburn House offers a range of accommodation and care services to meet the various needs of those seeking assisted
living. All rooms are stylishly furnished and fitted with modern inclusions such as airconditioning, wireless internet access and LCD televisions. Facilities Surrounded by landscaped gardens and well-appointed courtyards, there is plenty of space for residents to stroll the grounds or enjoy a barbecue with family and friends. Inside there is a choice of several comfortable lounge areas furnished with quality decor and modern fittings. Residents can choose to socialise with family or friends or take advantage of the numerous other amenities which include: • • • • •
Theatre and function area Cafe and outdoor dining area A well stocked library Hairdressing salon Craft and exercise room
Services To complement the 24-hour nursing care at Ashburn House the entertainment and activities are designed to enhance the quality of life of all our residents and maximise their mental and physical well being. We understand that companionship is important to our residents and seek to offer activities that fulfill their social needs.
“
The staff at Ashburn House are very helpful and competent. They offer good care to the residents and good interaction with the GPs.
”
- Charbel Badr (GP), Hunters Hill Medical Practice
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Casa Mia
There’s no place like home Sue, what a pleasure C
asa Mia Aged Care is located close to the banks of Salt Pan Creek in a quiet neighbourhood in Padstow. The facility offers residents an exceptional level of care that comes from dedicated and caring staff and a commitment to enriching the lives of all our residents. Meaning “My House”, Casa Mia is a place residents are comfortable to call their home.
Professional nursing staff are on duty 24 hours a day to care for our residents in a supportive environment and encourage them to take advantage of all facilities and services so they can enjoy their life to the full at Casa Mia. Facilities Casa Mia opens out to an expansive lawn and garden with a covered entertainment area. Residents and their families can take advantage of the barbecue facilities or just enjoy the 24
outdoors with their loved ones in a corner of the garden. Services To complement the 24-hour nursing care at Casa Mia the entertainment and activities are designed to enhance the quality of life of all our residents and maximise their mental and physical well being. We understand that companionship is important to our residents and seek to offer activities that fulfil their social needs. These include: • • • •
Regular bus outings Onsite hairdresser Entertainment and activity programs Multi-denominational church services
Residents are free to choose their own doctor or we can advise them of visiting doctors. Along with 24-hour nursing care Casa Mia also offers a variety of allied health services.
“
it has been working with you. Thank you for teaching me what you have - I walk out confident and competent. I wish you all the best.
”
- Anna, Meadowbank TAFE 2013 student
“
My mother, Joyce, enjoyed the concert today. The music and singing really enabled Mum to be more happy and Sue really helped her interact with other residents. - Carol Sprought, daughter
”
Chamberlain Gardens
Dedicated care on the Central Coast C The last five months
hamberlain Gardens Aged Care is located at Wyoming on the Central Coast. This modern facility backing onto Niagara Park Reserve is in a private and secure location and enjoys attractive views of the Australian bush. The facility has 24-hour professional nursing care and provides care services tailored to the specific needs of each resident. Facilities
This modern facility also features: • •
• • • •
Landscaped gardens and courtyards Well-appointed lounges and quiet areas with modern decor A well-stocked library Hairdresser on site A chapel with multidenominational services Bus with wheelchair access
Services
To complement the 24-hour nursing care at Chamberlain Gardens the entertainment and activities are designed to enhance the quality of life of all our residents and maximise their mental and physical well being. We understand that companionship is important to our residents and seek to offer activities that fulfil their social needs. These include: • •
•
• •
Regular bus outings Allied health services such as dental, physiotherapy and podiatry Diversional therapy, entertainment and activity programs Volunteer program Pastoral care services offering emotional and spiritual support to residents and their families.
“
of mum’s life were very difficult for her, myself and the staff. The staff were simply outstanding and never wavered from the challenges put in front of them. On behalf of myself and my husband I can truly say that words are not enough to express our sincere thanks and gratitude. - Mrs Nona Beard, Narara
”
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Lakefront Retirement Village
A relaxing lifestyle by the water S
ituated on the shores of Tuggerah Lake Lakefront Retirement Village in Canton Beach is one of the most sought after retirement locations on the Central Coast. The stunning natural surrounds provide an ideal environment for a stimulating and active lifestyle, with plenty of opportunities for fishing, boating, picnics, barbecues and walks through the surrounding national park. Only minutes from Toukley and Lake Haven Shopping centres, residents at Lakefront Village have all the nearby conveniences one could need, along with the exceptional facilities on offer in the village itself. Residents enjoy the covered heated pool and a modern community centre that is the central hub of activity in the village. The comfort and safety of
26
residents is paramount at Lakefront Village. The manager is onsite and with caretakers on call 24 hours a day residents have peace of mind knowing highly experienced staff are taking care of their needs. Lakefront Village offers you recently renovated two-bedroom self-care independent living units for couples or singles. These units have modern inclusions needed for a comfortable and leisurely lifestyle. One of the special features includes a spacious lounge and dining area looking out onto a private garden courtyard or bushland view. Lifts are in place, giving easy access to the upper and lower levels of independent living units (no use of stairs is necessary). Each apartment is equipped with a 24-hour emergency call system
should any problems arise. The comfort and safety of residents at Lakefront Village is a priority at all times.
“
My daughter asked me if I would like to go for a holiday, and I said why? I have a beautiful unit surrounded by trees and gardens, and I have my meals prepared. I was already on holiday at Lakefront. - Resident
�
Maranatha Aged Care
Enjoy the golden years in Queensland M
aranatha is nestled among neatly maintained gardens in the northern Brisbane suburb of Kallangur in Queensland. The integrated care site hosts a 52 unit village, a nursing home for high dependency residents and a hostel for those who require a lower level of nursing care. This design allows an easy transition as the dependency needs of our residents change over time. Professional nursing staff are on duty 24 hours a day, and provide care services tailored to meet the needs of each individual resident with compassion and dignity. Facilities Along with the attractive gardens located within the village, Maranatha also has a productive orchard, vegetable and herb gardens and a delightful sensory garden. Many residents take the time to stroll, relax and enjoy the scents and colours, which help stimulate memories and senses.
Outdoor functions such as barbecues and birthday parties are regularly held in the screened rotundas, and the delicious aroma of freshly brewed coffee at the Sunflower Cafe draws a steady stream of residents and visitors to enjoy its light refreshments. Services Volunteers and pastoral carers provide companionship and help with many of the activities, which contributes to Maranatha’s friendly atmosphere. The entertainment and activities that complement the nursing care are designed to enhance the quality of life of all our residents and maximise their mental and physical well-being. These include: • • •
Allied health services Hairdresser Bus outings with wheelchair access
• •
Multi-denominational church services Diverse activity programs
We understand that companionship is important to our residents and seek to offer activities that fulfill their social needs.
“
Over the past 13 years, the team at Maranatha have supported me through many of my life challenges. These guys are like my family and I always wake up looking forward to going to work.
”
- Kerry Kennedy, Maranatha administration
27
Ridgeview
Mountain views in the Illawarra R
idgeview Aged Care is located at Albion Park in the Illawarra region. This modern facility is situated in the foothills of Budderoo National Park in a quiet residential community and enjoys attractive mountain views. The facility has 24-hour professional nursing care and provides services tailored to the specific needs of each resident with compassion and dignity. Facilities This modern facility also features: •
• • • • • • •
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Landscaped gardens and delightful courtyards with barbecue facilities Well-appointed lounges and quiet areas Private function area Well-stocked library Internet cafe In-house resident laundry Hairdresser onsite Chapel with multidenominational services
Services To complement the 24-hour nursing care at Ridgeview, the entertainment and activities are designed to enhance the quality of life of all of our residents and maximise their mental and physical well-being. We understand that companionship is important to our residents and seek to offer activities that fulfill their social needs. These include: • •
•
•
Regular bus outings that include wheelchair access Allied health services such as dental, physiotherapy and podiatry Diversional therapy, entertainment and activity programs Volunteer program offering activities and social support
“
In the almost three years Mum spent in her new home, she was always beautifully cared for by all the staff. From the nurses who went beyond the call of duty, to the kitchen providing lovely home cooked meals, the laundry staff, the cleaners, RAOs and physio aides. Dementia is not an easy condition but Ridgeview certainly made it easier for me. Thank you from the bottom of my heart. - Lynne Savage, daughter
Southhaven
Enjoy a peaceful life in a bush setting May I take this S outhhaven Nursing Home and Hostel emerges from the bushland of Salt Pan Reserve, on the banks of Salt Pan Creek in Padstow Heights. This stunning natural setting creates a living environment residents feel comfortable to call their home.
As an integrated care facility, the Southhaven site hosts both a nursing home for high dependency residents and a hostel for those who need a lower level of care. This design allows an easy transition as the needs of our residents change over time. Accommodation Southhaven Nursing Home provides accommodation for those who are physicallydependent or frail-aged who need high dependency full-time nursing care. The hostel also offers low dependency care for residents who require some assistance with daily activities but still maintain a certain level of independence.
Facilities The bushland setting is important to Southhaven, from the native gum trees that surround the village, to the exotic palms that provide shade in the summer. Residents enjoy the outdoor gardens on their own or with family and friends while taking advantage of the barbecue facilities. The facility was built with the welfare of our residents in mind, and includes subtle features to assist in orientation and a sense of stimulation. Various lounges and communal areas around the facility are designed for indoor games or for the residents to enjoy quiet times conversing with friends and family. Services
Residents at Southhaven enjoy a busy calendar of events designed to promote an active and healthy lifestyle and encourage social interaction.
“
opportunity to thank you and your staff for the wonderful transition you have given my Mum Joan to the next phase of her life. She is so very happy in her new surroundings and the improvement in her condition, both medical and psychological, has been amazing in the short three weeks she has been with you. We look forward to a long and happy relationship with Southhaven. - Michael Tie, Illawong
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Types of care Low care Low care caters for residents who require some assistance with activities of daily living and still maintain a certain level of independence. Nursing care is on hand if required. All meals and laundry services are provided and staff are available 24 hours a day. You must be assessed by the Aged Care Assessment Team (ACAT) and be deemed to require this level of care in order to be eligible for accommodation. In certain circumstances, care can be increased allowing for resident “ageing in place�.
High care High care caters for those who require full-time nursing care. Qualified nursing staff are available 24 hours a day. Eligibility for entry into all of our residential aged care facilities is determined by the facility manager, following an ACAT assessment that is required to deem this level of care is needed. Ashburn House also offers a number of high care extra service places for those seeking a premium, assisted living experience.
Special care units Special care units are designed to give residents the best quality of life, supporting those with various forms of dementia in a safe and secure environment. 30
Respite care Booked accommodation at all CAC facilities is available for those seeking short-term respite care for both high and low care. You must be assessed by ACAT and be deemed to require respite care in order to be eligible for accommodation.
How to apply for low or high care placement
1
Aged Care Assessment Teams can be contacted through most public hospitals. An Aged Care Client Record (ACCR) is required by all those applying for care and accommodation. www.agedcareaustralia.gov.au
2
Complete a Christadelphian Aged Care Application form. These are available by calling 9782 6000 or download a copy from the website www.chomes.com.au
3
Complete an Aged Care Assets
Assessment from Centrelink www. centrelink.gov.au or Department of Veterans’ Affairs www.dva.gov.au
4 5
If applicable, a copy of enduring power of attorney and/or guardianship documents. Submit these documents to the facility manager who will discuss your needs and current availability of accommodation.
Independent living Living in one of our independent living units is just like living in your own home, except you can forget about mowing the lawn, collecting the mail or worrying about maintenance problems - we do it all for you. These are just a few reasons why residents have chosen to enjoy the best years of their life in such a relaxing location. Residents of our serviced apartments enjoy all the facilities Lakefront Village has to offer, maintaining an independent lifestyle without the hassle of household chores. An ACAT assessment is not required for independent living.
High Dependency Care
Independent living loan and license arrangements CAC operates under a loan/license agreement which permits you to occupy the premises, but you do not own the premises. New residents are granted a 99 year lease which is registered at the Land Titles Office.
The recurrent levy covers all expenses and services of the village including maintenance of lawns, gardens, pathways and trees, exterior maintenance and upkeep of the village property, electricity to common areas, full replacement building fire insurance policy You pay an ingoing contribution in the (excludes personal contents), normal use form of an interest free loan. You also pay of the emergency call system, public liability a recurrent levy on a fortnightly basis. and workers compensation insurance, all Recurrent levies are 30% of the single aged council rates and charges, village bus and pension rate for singles and 35% for couples. administration of the village. 31
A Poem about Maranatha Our home is Maranatha And we are truly blessed Of all the nursing homes in town We surely have the best. Activities are many And change from day to day There’s something here for everyone Including games to play. Well cooked meals and spotless rooms Staff busy all day through Clothing washed and ironing done As the kids would say “that’s cool!”
Our carers are essential The office staff is smart The nursing staff is caring The DT and PT are a vital part. Outdoor staff is busy Grounds are looking neat Walking paths are wonderful And the gardens look a treat. I forgot to mention bus trips As far and wide we roam And when the day is closing in We’re safely brought back home. Written by Dorothy Holland June 2012
Christadelphian Aged Care 11 Queensbury Rd, Padstow Heights NSW 2211 P.O. Box 690, Riverwood NSW 2210 Phone: (02) 9782 6000 Fax: 9782 6005 E: admin@chomes.com.au
Ashburn House
Casa Mia
20-34 Ashburn Place, Gladesville NSW 2111 Ph: (02) 8876 9200 Fax: (02) 8876 9210 E: admin@chomes.com.au
28 Alma Rd, Padstow NSW 2211 Ph: (02) 8707 6010 Fax: (02) 8707 6052 E: admin@chomes.com.au
Chamberlain Gardens
Lakefront Retirement Village
53-67 Chamberlain Rd, Wyoming NSW 2250 Ph: (02) 4329 8000 Fax: (02) 4329 8099 E: admin@chomes.com.au
1 Village Way, Canton Beach NSW 2263 Ph: (02) 4305 3650 Mob: 0410 613 280 Fax: (02) 4396 3778 E: admin@chomes.com.au
Maranatha
Ridgeview Aged Care
1582 Anzac Ave, Kallangur QLD 4503 Ph: (07) 3482 5333 Fax: (07) 3886 3889 E: admin@chomes.com.au
95 Daintree Drive, Albion Park NSW 2527 Ph: (02) 4235 7600 Fax: (02) 4235 7650 E: admin@chomes.com.au
Southhaven Nursing Home and Hostel 11 Queensbury Rd, Padstow Heights NSW 2211 (NH) Ph: (02) 9782 6010 Fax: (02) 9782 6011 E: admin@chomes.com.au (Hostel) Ph: (02) 9782 6030 Fax: (02) 9782 6031 E: admin@chomes.com.au
www.chomes.com.au