Candlel ght Magazine
A publication of Christadelphian Aged Care
November 2014
Contents
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hristadelphian Aged Care is blessed to have sister organisations across Australia that share the same values and mission to provide care to the aged and frail in our communities.
A year of change
CAC News Retiring among friends in Perth 60 years of service in Adelaide Environmental focus in Victoria
Home is where the heart is
This year the Australian Government’s reforms to aged
New face on the Central Coast Running for a cause Memories of weddings and joy Finding a new passion later in life
Olivet in Victoria, Hermon Village in Perth, Bethsalem Care in Adelaide, and of course the newest member of the Christadelphian Aged Care family, Maranatha in Queensland, were all formed by brothers and sisters who followed the command of Christ to care for the ageing in our society. The interstate organisations are featured in this edition of the Candlelight to highlight their achievements and passion for excellence in care.
Learning on the job
Editor-in-Chief: Jane Burns
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Our common mission C
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Photos: Spring Ball and Roaring ‘20s Ball The principles of decision-making in aged care Casa Mia Cultural Day Learning on the job
Editor and designer: Jenny Pogson
care have been implemented and include changes to how we talk about the different stages of care, and the payment system. In this magazine we have endeavoured to explain the changes and how they affect residents and families, but if you have any further questions please don’t hesitate to contact any of our Homes for more information. Our Chief Financial Officer Andrew O’Toole has taken up an exciting new career opportunity and I would like to thank him for his passion and dedication over the years, and welcome our new Chief Financial Officer Rob Hall. As always I thank our Heavenly Father for continuing to bless us in so many ways. Graham Cavanagh-Downs CAC Chairman
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Songs of friendship Common eye conditions found in aged care Our Homes Living Longer, Living Better
Cover photo: Mamah Daramy
The Candlelight Magazine is published by Christadelphian Aged Care, a not-for-profit provider of aged care and retirement services in NSW and QLD. ©2014 Christadelphian Aged Care 11 Queensbury Rd, Padstow Heights NSW 2211, P.O. Box 690, Riverwood NSW 2210 Phone: (02) 9782 6000, E: admin@chomes.com.au
A year of change CEO Ross Peden reflects on the changes seen in the aged care industry and within CAC this year.
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ince our last Candlelight, the Living Longer, Living Better reforms have been implemented. The reforms were far reaching and introduced a greater component of user pays, but at the same time a flexibility of funding options for those entering residential aged care. If you or your family are considering entry to the aged care system we are more than happy to discuss and explain the options of care available. More information can be found at the back of this magazine. CAC has continued to upgrade the extension of our Homes with major work being undertaken at Southhaven, Casa Mia and Maranatha. Minor work has recently been completed at Ridgeview and Chamberlain Gardens. All this work has at times caused disruption for our residents and I personally thank them, their families and our staff and volunteers for their patience while the various works have been undertaken. Following a recent strategic review it was decided to sell Lakefront Village. We have owned Lakefront for almost six years and during that time have significantly upgraded the site. However, it was decided the location of Lakefront was not strategic to CAC’s future and the capital employed was better utilised in other areas of our organisation. It was important to us that the incoming purchaser shared similar values and
commitment to residents as CAC, and so we are very happy that RSL Lifecare, an experienced village operator, was the successful purchaser. We anticipate that the sale will be complete midNovember. After having our head office at Padstow for more than 30 years we have outgrown the accomodation there and so recently purchased an office building nearby, which we expect to occupy in midDecember after some refurbishment. Our Chief Financial Officer Andrew O’Toole has decided to take up a new position outside of the industry after being with the organisation for seven years. Andrew's time with CAC saw the organisation double in size and he has been an integral part of that successful growth and the implementation of new systems to support our growth. I know all of us at CAC who have worked with Andrew wish him all the best in his new role. I would like to welcome Rob Hall who has joined CAC as Chief Financial Officer. Rob has a wealth of accounting and corporate advisory experience. Ross Peden Chief Executive Officer Christadelphian Aged Care
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CAC News and tested. There is also a new nurse call system in place and all bathrooms have been upgraded. New furniture and soft furnishings are currently being installed. Residents, families and friends can enjoy a tea or coffee from the new refreshment bar in the refurbished entrance foyer. Further projects for Casa Mia include updating the outside areas so residents and family can enjoy the gardens.
New look for our Homes Southhaven he ground, first and second levels of the Riverside (formerly Hostel) renovations are now complete. Level three is almost finished and construction for level four has commenced. Level four will be an open area housing toilets and a balcony where residents can enjoy the river outlook. The purpose of this level is to give direct access to Riverside and Treetops (formerly Nursing Home) for residents, staff and visitors through the Link building.
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The Link building will have three levels with a lift servicing one link to Riverside and another link to Treetops. There will be a welcoming entrance, cafe and offices for the site manager and other staff members. We have received council approval and plan to commence construction shortly. The administration team will be moving to a location close by and the office buildings will be demolished to make way for these further developments. A fire sprinkler system has been installed and tested in Treetops. Casa Mia All major internal renovations are nearly completed at Casa Mia. Fire sprinklers have been installed 4 4
Maranatha The builders have completed the renovation works in Acacia Lodge, the laundry area and Sunnyside. Renovations have commenced in the older wings and the linkway between the older wings has been completed. Unfortunately, asbestos has been found in the canite ceiling, in some of the older vinyl flooring and the memorial meeting room. Asbestos removal from the kitchen has now been completed. Removal of the asbestos is being undertaken by licensed removers using strict safety precautions. The affected area has been completely sealed off and outside areas are constantly monitored to ensure no dust escapes the enclosed area. Residents have moved into Acacia Lodge and the final touches such as soft furnishings and paintings will be placed shortly. The Sunnyside room has been expanded which allows more resident recreational areas. Have you sat outside the cafe in the newly grassed and landscaped area? Light meals and refreshments can now be enjoyed six-and-a-half days per week. The front entrance is nearing completion and now features a conference room and a more open reception area. The laundry now has two entrances and a dedicated folding area. The linkway for the older wings is near completion and will give access to the main areas, saving precious walking time. Lounge chairs have been placed along the linkway so moments of quiet contemplation can be enjoyed.
Saying goodbye
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Duck hunt brings Homes together
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he call went out... who has thee flying ducks? Casa Mia residents and staff are justifiably proud of the renovations that have transformed their Home, especially the dementia area. The common rooms are filled with memorabilia such as a treadle sewing machine, transistor radios, a dresser and many other knick knacks. However, they were lacking were three flying ducks. The Maranatha Fund Raising Committee was asked if they could help locate a set of these ducks. These kind ladies located two sets, one of which went to Casa Mia and the other to Bethsalem (Adelaide) for their ‘50s room. Much discussion and reminiscing takes place about the ducks, such as which wall they lived on at their home, and where are they flying to?
hristadelphian Aged Care has been caring for Lakefront Village and its residents for the past six years. During that time I have been delighted to oversee the many improvements that have taken place to enhance the services and lifestyle now available to residents. These included a complete makeover of the serviced apartments, lifts in the two-storey buildings and a refresh of the buildings and roads. Following a recent strategic review, the Board of Christadelphian Homes Ltd decided that the organisation’s core focus will be residential aged care. Therefore the Board unanimously resolved to divest Lakefront Village and RSL LifeCare will take over ownership in November. Lakefront Village is a beautiful place to work and live, and having made the decision to no longer operate Lakefront Village we are very pleased to pass this stewardship across to Ron Thompson and his team, given their long experience, values and excellent reputation in serving the community. I am also pleased that Geraldine and her team will continue to serve you as employees of RSL LifeCare. I take this opportunity to thank them for their service and dedication and offer my best wishes for the future. Ross Peden Chief Executive Officer Christadelphian Aged Care
Update on the General Services Enterprise Agreement I am delighted to confirm that on July 10, 2014, Christadelphian Aged Care received a majority YES vote from our general services staff for the enterprise agreement, and 92 per cent of staff were in agreement with the EA. The General Services Enterprise Agreement was lodged with Fair Work Commission (FWC) on July 14, 2014. The FWC compared the 2013 Agreement to the
modern award and appropriate pay rates for the classifications contained in the 2013 Agreement. To pass this comparison test the Enterprise Agreement had to result in an employee being better off overall – also known as the BOOT (Better Off Overall Test). Our Enterprise Agreement passed with flying colours and was ratified on August 21, 2014. Alison Bolton, HR Manager 55
Retiring among friends in Perth Hermon Village, Perth s there were no Christadelphian retirement villages or nursing care facilities in Perth, a group of brethren felt there was a need for provision of a safe, secure, supportive environment for our mature aged brothers and sisters. A committee was formed and community support gained to form an association to achieve our objectives.
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In 2001 Christadelphian Welfare Association became incorporated under the associations act (1987). The objectives of association was to provide Christadelphian accommodation and care for aged and other persons in need of such help, primarily but not exclusively those of the Christadelphian faith, and to procure and manage real estate properties in Western Australia and construct or develop properties. In 2003 the retirement village site was selected and purchased in 2004, and in the following year 6
civil engineering works commenced for the over 55s retirement village, which comprised of 23 independent homes. In 2007 construction on the first 10 units began, and the first residents moved in the next year. In 2010 construction of six more units began and four more were built in 2013, two of which were pre sold with strong interest in the other two. Once these units are sold it is planned to proceed with a further five units to complete the building program, and last of all it is planned to refurbish the community centre. CWA has always hosted seniors’ activities, which have been enjoyed by all who participated in them. They hold an activity every two months, and end the year with a seniors’ dinner and entertainment. Hermon Village is located in the foothills of the Darling Scarp, Perth WA. There are number of new and refurbished two-bedroom units available for sale. If you would like further information regarding these beautiful homes, please contact Chris Carder on 0437 054 379 or chrisnrae@webshield.net.au.
60 years of service in Adelaide A delightful morning tea was shared together afterwards, with many people sharing and swapping stories of the past and the present, all with a strong sense of anticipation for the future. Bethsalem Care, Adelaide ethsalem Care recently celebrated 10 years of service in the “new” facility at Happy Valley in Adelaide’s southern suburbs.
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This delightful home opened its doors to its first residents on August 31, 2004, after the “old resthome” at Glynde in the northern suburbs had served the community well for 50 years. This year sees us celebrating 60 years of quality service and care to the community and 10 years in this “House of Peace” at Happy Valley – where life matters. A special meeting of thanksgiving, remembrance and celebration was held with about 100 people attending to reminisce and thank God for the blessings that have overshadowed us for many years.
Bethsalem Care held their fourth bi-annual Winter Olympic Games to coincide with our 10th birthday celebrations. The residents had a great day of competition and celebration with the added excitement of a past Olympian (together with his own Sydney Olympics torch!) in their presence to officially open the event. A Channel 7 TV crew was present and we featured briefly following the evening news – an exciting end to fantastic day. Residents from the four “houses” pitted their skills against each other in suitably modified sports with teams cheering each other on. The celebratory 10 year birthday cake (well prep ared by our new Italian chef!) was enjoyed by all.
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Environmental focus in Victoria using students from a local high school where they learned skills in outdoor garden design, carpentry and concreting.
Olivet, Victoria livet’s new sensitive care memory support unit was planned understanding that clients entering were in need of sensitive care, and as such consideration was given to size, use of light and outdoor space.
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We looked at key design concepts to improve quality of life and feel the ones chosen have been successful. The Mullum Mullum Creek trail is at the end of the quiet court at Olivet and so weather permitting, those who love the outdoors take daily walks. For those who might not be able to walk as far, Olivet’s sensory garden is better suited. This delightful garden was built with volunteer labour and a project funded through the State Govenrment 8
The garden has been featured on Gardening Australia, and the design was a collaborative arrangement between members of the Horticultural Association of Victoria, Olivet’s architect and staff. Our garden extends along 150 meters of fence line and meanders through bush to provide wonderful colours for sight, leaves and flowers to provide scents, soft and rubbery plants for touch, fruit and herbs for taste, and bird baths to attract the myriad of birds for us to enjoy their songs. Olivet has also recently installed solar power units and we are currently generating up to 100KW per day of solar power from the 450 roof mounted units and eight inverters. It is proposed that these panels will generate over 130.5 MWh of solar power annually, and which is expected to save Olivet up to $34,000 a year in energy bills and will shrink Olivet’s carbon footprint by 173.92 tonnes a year.
Wooden toys bring joy to residents R
ay Mogg has been making toys for the Maranatha‘s Spring Fair for more than 20 years. His wooden trucks and cars are a big hit every year and most sell out by the end of the day. “Not only are there about six types of wooden vehicles but we also make a variety of jewellery boxes, turned wall and desk clocks made from Champhor Laurel and various timbers,” Ray said. “It is great to see the figure and colour of the grain in the timbers as they are polished.” According to Alzheimer’s Australia, giving people with dementia a simple game or task to focus on can distract them and reduce aggressive or distruptive behaviour. “Changes in the behaviour of people with dementia are very common. Sometimes they can become upset and display behaviours such as pacing and fiddling. Constant vocalisations such as talking constantly, repeating words and phrases, crying or
Some of Ray’s toys were recently taken to Casa Mia and given to some of the residents with dementia. cursing and screaming are also types of agitated behaviours,” an Alzheimer’s Austalia helpsheet says. “A simple activity.. may help. Distraction and understanding the trigger are often the most useful approaches.” Some of Ray’s toys were recently taken to Casa Mia and given to some of the residents with dementia. Staff found the toys made the residents happy and less likely to become agitated. Ray said even though he is now retired he wanted to continue working with wood and creating toys for the community. 9
Home is where the heart is After seven years at Christadelphian Aged Care Chief Financial Officer Andrew O’Toole is moving on, but says he will always hold a special place in his heart for the organisation.
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ome is the nicest word there is. For many years the aged care sector has referred to residential care as a ‘facility’, because of negative impressions of ‘nursing homes’ that developed in the media. I dislike the word ’facility’ because it sounds institutional. I much prefer the word ‘home’ and I’m delighted to see that this term is now consistently used by the Commonwealth. Home is personal – it’s where we live.
I’d particularly like to name a number of people to thank who have supported and encouraged me at CAC. Firstly from the Board, our Chairman, Graham Cavanagh-Downs, who has shown a steady hand and great insight over decades of leadership here. John Pearce, who passed away too young, an amiable character, who balanced commercial nous with a great interest in people.
After seven years with Christadelphian Aged Care, I’m moving elsewhere, moving house. In fact, you could say I’m moving from one ‘home’ focused enterprise to another; from residential care of our elders to improving consumers’ homes.
Importantly, I thank our CEO, Ross Peden, a very loyal and caring fellow, whose strategic instinct and hard work are behind the organisation that CAC is today.
I came to work at Christadelphian Homes after a phone call. A door opened and I decided to walk through. I return to where I came from, at DuluxGroup, after another phone call. A door has opened, and it’s time to walk through. Phone calls from one home to another, one relationship to another. I’ve met many special people during these past seven years – hard-working, warm-hearted, capable and astute – nurses, caterers, cleaners, carers, administrators, directors and volunteers, who are inspiring examples of human compassion. I’ve experienced the inner beauty and sparkle of our elder citizens and seen the dedication and loving support of their spouses, children and friends. The latter years of life are a time that can bring people together in love and that’s a wonderful thing. It’s dignified and profound. 10
Special thanks also to my diligent team, led by Steve Houlahan, who work behind the scenes in our Corporate Services office and to Matthew Lamey our General Manager of Operations and his large team of capable and big hearted staff across all our homes. I’ve enjoyed sharing a lot of great times and weathered some challenging storms together with many of you. Life is made up of highs and lows, but the highs give contrast to the lows and make the view serene. In chapter 14 of John’s Gospel, Jesus said, “Anyone who loves me will obey my teaching. My Father will love them, and we will come to them and make our home with them”. “Home is where the heart is.” I feel very blessed to be at home wherever I am. I’ll be thinking of you at home and I pray for God’s blessing on you also. Andrew O’Toole
New face on the Central Coast Bev Moss has joined Christadelphian Aged Care as the new facility manager at Chamberlain Gardens.
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ev Moss graduated from nursing at the Sydney Adventist Hospital and then later moved to Melbourne, where she married Peter and had their daughter Michelle. She had worked in several areas of nursing including acute care, theatre and district nursing. However, when she was introduced to aged care she found that it was her passion and now has over 20 years experience in this area. She completed post graduate studies in gerontology and nursing in Melbourne, and was then asked to be a director of nursing. She has continued in senior management roles in aged care since then as facility manager, director of nursing and executive manager. Ten years ago she and Peter decided to move to the Central Coast to be closer to Michelle who is now
married and has a beautiful three-year-old daughter called Summer. Bev says that Summer definitely does brighten up their days! During her extensive experience in aged care she has commissioned new multi-million dollar facilities, managed multiple sites and been asked to represent the Central Coast Residential Aged Care Managers on the Medicare Local Aged Care Committee. She has a deep respect for our aged citizens and is passionate about enhancing our resident’s lives with excellent and empathetic quality care. She is really enjoying working with Christadelphian Aged Care and the great team at Chamberlain Gardens, and said that it was their excellent reputation, Christian values and philosophy and inspiring leadership that led her to join the organisation.
A touch of colour and spice M
ichael Travers joined the staff at Chamberlain Gardens when Christadelphian Aged Care took over about four years ago. Michael is the back-up chef to head chef Leanne Hurrell and Visha who makes the salads, desserts, cakes and cookies. Michael enjoys using a variety of cooking methods and adapts to the “flavour” of the day. His other passion is photography, and he’s taken photos all his life. His family moved to New Guinea and Michael started taking photos of logs, which led into scenery. His dad gave Michael a hand-me-down Ricoh Rapid, which he used for 10 years before graduating to a Nikon.
He had his own dark room and developed black and white photos. On his days off Michael is up at 4am looking for sunrises to photograph. He gets the shopping done and the bills paid, then he is off exploring in the car looking for the next great photo opportunity. National parks, waterfalls, beaches and cliffs are favourites. His main love is landscapes with a side interest in wildlife, particularly birds. Michael recently visited Bouddi National Park on the Central Coast and snapped a beautiful photo of a litte beach, using a CAC umbrella to add a little colour. Check out the photo on the back page! 11
Running for a cause
Read about the experiences of Christadelphian Aged Care staff when they participated in this year’s City2Surf. As the day got closer, the more nervous we became. We had entered into the “back of the pack” group but we weren’t sure we would get to the finish line. I have never seen so many people in my life. Four kilometres into the walk, we felt we had had enough, but, we kept going... and going... and going. At last we made it! We were enormously impressed with ourselves for completing the walk and enjoyed the day tremendously. Although tired, we all arrived at work early the next morning fit and well, surprisingly with very few of the aches and pains we had anticipated. - Margaret
People from all walks of life participated and it was easy to catch up with our team mates wearing our brilliant orange t-shirts. The end was a welcome relief as we linked arms to cross the finish line together. A great day of camaraderie and laughs. - Libby
What a great experience we had participating in the 2014 City2Surf. This was my first (and my last) time. The atmosphere was wonderful and we stood out in the crowd in our orange t-shirts. Unfortunately, we didn’t see any other CAC staff along the way but we represented the organisation proudly. Although we were exhausted by the time we reached the finish line, we were still smiling. - Kim
I have a good feeling that I have participated in a wonderful and beneficial event for a humanitarian fundraising purpose. A most enjoyable marathon with my wonderful friends in Christadelphian Aged Care, who proudly wore their orange t-shirts. – Joseph 12
As the day approached, we had been working on our fitness levels, had our t-shirts, registration bibs and we were ready to go. Then I got a nasty viral infection, Lisa developed knee problems and Kelly also succumbed to a nasty flu. Glenda was the only able bodied person who was able to represent Chamberlain Gardens on the day. Despite these disappointments, we are already talking about next year! - Val
Memories of weddings and joy Southhaven held a Spring Bridal Day in September and residents, families and staff enjoyed dressing up in wedding clothes and remembering their own special day. The Southhaven Spring Bridal Day was organised by the Fitting Together Committee with a great deal of help and support from managers, staff and relatives of residents. As with any wedding, dresses were organised over the previous months, and a range of beautiful wedding, bridesmaid and flower girl dresses were donated or loaned for the day. It started to feel like the build-up to a real wedding as Recreational Activity Officers Lenny and Carmen began doing hair and make-up in the morning. Our residents enjoyed watching as staff were transformed into beautiful brides and bridesmaids. After lunch, champagne was served to the “congregation’ as we all waited with anticipation for the parade of gowns to begin. Facility Manager Peter Jessing introduced the afternoon’s proceedings, and RAO Janet was the MC and gave an interesting commentary as each bride or bridesmaid walked out on to the red carpet. Joshua, one of our nurses, looking very elegant in his grey suit with pink tie, escorted each lady to display the gowns to the audience. Kerry, Michelle, Reagan and Varna brought their children in to wear flower girl and page boy outfits. Registered nurses, nurses and kitchen staff made
As with any wedding, dresses were organised over the previous months, and a range of beautiful wedding, bridesmaid and flower girl dresses were donated or loaned for the day. very beautiful models. Debbie from the kitchen made a wonderful wedding cake, complete with bride and groom on top! The gowns kept coming – pink, blue, green, grey and even black bridesmaid dresses – and many wedding gowns. Father Steve played the piano throughout the parade and added so much to the ambiance with his lovely selection of wedding music. The afternoon was topped off with a high tea which was enjoyed by everyone. Staff, residents and relatives enjoyed the day. It was fun and so many people went out of their way to make it a really lovely day. We hope it brought some happy memories back for our residents. Lesley Gosling, Southhaven physiotherapist 13
Finding a new passion later in life
Maranatha residents Isobelle Bundesen and Lucille Gradwell have both discovered the joy of quilting.
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y sewing life began when I was seven years old. I used to sit and watch Mum sewing on her old treadle, but she would never let me have a go on it. Eventually, when she wasn’t looking, I had a try and found I could treadle and sew and manage the seams. She then agreed for me to sew on some little garments for my baby sister – Lucille. That was in 1943. At the age of 13-years-old I made my first dress completely alone. When I started work at the age of 16, I made all my work clothes. I was training as a bookkeeper at the Singer Sewing Machine Co. I bought my first Singer treadle machine when I was 17 and in 1956, I married Keith and made my wedding dress and two bridesmaid dresses. From then on my sewing machine was never idle as in the next seven years I gave birth to five baby boys, one of whom died at six months with leukemia. Naturally, with so many mouths to feed, I found it necessary to carry on with a business from home and four years later, expecting my first of two baby girls, I moved on from children and elderly ladies dresses to wedding gowns and bridesmaids. When the second little girl arrived I was 37 and an extremely busy and an organised Mum. My eldest boy was 16 and had just started
work. Life went on in this manner for the next 30 years. In 2003 my husband passed away and I struggled to find a purpose for dress-making. Then I found quilting – a whole new world! I had become a quilter and a great-grandmother. I joined the “Patch Happy” group at Rockhampton, but opportunity brought me to
I now have a list of 17 great grandchildren waiting for a quilt to be made by great grandmother and a growing list of other dear friends. Maranatha. I bought a quilting machine and frame in 2007 and I have been making quilts to sell as a fundraising project for Maranatha ever since, firstly with Lucille and then with my friend Teresita. I have also been helping my friend Ailsa learn the art of stipling and managing the quilter which she has learnt very well. My daughter Elizabeth does excellent patchwork and great granddaughter Evana, who is 12-years-old, is learning. I now have a list of 17 great grandchildren waiting for a quilt to be made by great
grandmother and a growing list of other dear friends. Dear God please continue to give me strength. Isobelle Bundesen
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n the 1970s I began making rugs, bath mats and other household items out of fabrics left over from garments I made for my young children. Patchwork curtains in my son’s bedroom looked very effective. Old sleeping bags became patchwork quilts. Thus began my love of quilting. In 2002, my husband and I bought a caravan and became “grey-nomads”. My sewing machines came, too. While travelling, I designed and made quilts and cuddle rugs to give to my children and grandchildren. Since coming to Maranatha in 2007, I have made and quilted lots of quilts, pillow cases, cushion covers, carry bags, and other items. I have plenty to keep me busy – several quilts are at various stages of completion, and I am presently working on the design of another. Some of my quilts have been among those on display at the bi-annual quilt shows held by A & R Quilters, the quilting group of which my sister and I are members. I am now so addicted to quilting that I have become a “quiltaholic”! Lucille Gradwell 15
Spring Ball Maranatha
Roaring ‘20s Ball
Ridgeview
The principles of decisionmaking in aged care N
ominated and legally appointed representatives and guardians are substitute decision-makers and consent givers. The views and wishes of the person receiving services, so far as they can be ascertained, should be given paramount consideration by substitute decisionmakers and consent givers. Any decisions made about the person should be, as nearly as possible, the decisions that the person would have made and in the best interests of the person receiving services. Wherever possible, people receiving services should be consulted and involved in decisions made about them. Power of Attorney It can be a good idea to plan ahead for a situation where you may have an accident or be too ill or frail to make important decisions. In these instances, you can authorise another person to act on your behalf by signing a power of attorney. The person might be a relative, a close friend, a solicitor or the Public Trustee (State Trustee in Victoria) Main types of Power of Attorney • A general power of attorney authorises a person to act generally on your behalf. • A limited power of attorney authorises a person to act on your behalf in specific circumstances • An enduring power of attorney, unlike the other two types, remains valid even if you lose your ability to make decisions because of illness or injury 18
Purpose A power of attorney is used to make sure that a trusted person attends to essential matters at the right time. It usually becomes effective as soon as it is signed. However, this does not mean you cannot continue to manage your own affairs if you are able to do so. Guardianship Guardianship involves making lifestyle, health or other personal decisions on their behalf. Guardians may be family members or friends of the person receiving services. When a person can no longer make decisions and there is no nominated or appointed representative, a public guardian may be appointed by a state or territory government to act on a person’s behalf. Enduring Power of Guardianship This means the appointed guardian making personal and lifestyle decisions can continue to make those decisions in the event of the person losing, at some time in the future, the capacity to make decisions. Contact your local Guardianship Board or Tribunal for detailed information about laws in your state. Information taken from; Accommodation Choices for Older Australians and their Families, Department of Social Services – What can we learn? Feb 2014
Cultures celebrated at Casa Mia A
very hot day and tremendous thunder storm did not dull the enthusiasm of those who attended Casa Mia's Cultural Family Day in November.
us, not to be outdone by a Samoan Choir and the Bagpipes being played by Dr Cameron.
Food from Greece, China, Italy and the British Isles was enjoyed by everyone.
Thank you to everyone who participated in our Cultural Day and made it a wonderful event for our residents.
Staff donned their traditional dress and proudly modelled for all to see.
Sharon Fletcher Casa Mia Facility Manager
Traditional Indian and Tongan dancers entertained 19
You’re in charge: of your own learning commencing october 2014 For more information, contact: renee Potter – Education Coordinator e: rpotter@chomes.com.au p: 02 9782 6068 m: 0401 343 305 e3Learning offers training and
education through flexible online learning, giving you the opportunity to study at work, at home; in your own time, and at your own pace.
Learning on the job
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hristadelphian Aged Care’s E3 Learning offers training and education through flexible online delivery and provides the opportunity to study at work, or home, in your own time and at your own pace. E3 is a self-directed learning platform. It is your responsibility to ensure you complete the required modules by specified dates. Competency assessments will continue to be required and will be completed on the job by CAC staff educators. Computer terminals will be made available at each Home for staff use or you can access through the CAC website at your home using your own computer. You will be given individual usernames and passwords. E3 Learning was expected to commence this October and onsite training was given beforehand. The basis for developing the CAC 12 monthly education calendar is linked to all 44 Standards for Aged Care and the results of internal audits. Yearly education surveys are provided to staff to identify
further the needs of the Home and staff. Practical, on the floor education is provided by the educator who may invite guest speakers, or staff may be sent to other professionals for specialised training. Monthly calendars are displayed around the Home and volunteers and family members are welcome to attend with prior notice. Some topics which are covered include: •
•
• • • • •
Fire safety: awareness of fire, evacuation procedures and use of equipment where all staff gain hands on experience with extinguishers and hose reels Infection Control: standard precautions, hand washing techniques and additional information such as outbreak protocols (gastro/flu) Manual handling (theory of movement, use of lifters and transferring residents) food safety chemical safety bullying and harassment medication competencies 21
Songs of friendship and fun The Ridgeview Choir is helping resident reconnect with their past and make new friends for the future.
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idgeview Choir began early this year in February by a small number of residents who enjoy singing and making music. Starting out, we were unsure where this idea would lead, and even wondered if there would be someone to play the piano each week! But the following month saw Lyn join the volunteer team at Ridgeview to become our choir’s pianist each Monday when we meet together. We would be lost without Lyn’s musical talents and the comedic antics of her enthusiastic husband Ern who joins us occasionally to boost our numbers and volume. Our choir eagerly awaits a chance to perform to their fellow residents, so the dates have been set for the end of October and a special Christmas performance in December. While our choir was busily preparing for these events they were delighted to receive customised embroidered 22
We would be lost without Lyn’s musical talents and the comedic antics of her enthusiastic husband Ern who joins us occasionally to boost our numbers and volume. sashes to wear while performing, which makes them look rather smart and sing even louder. We continue to grow in numbers and it has been wonderful to meet together, sing some old favourites, have a laugh and enjoy making new friends Shell Bonner Volunteer & Pastoral Care Coordinator
Common eye conditions found in aged care V
isual impairment is an important health issue facing older Australians because it can affect physical, functional, emotional and social wellbeing, and reduce quality of life. The major eye diseases that cause reduced vision are cataracts and Age Related Macula Degeneration (ARMD). What is a cataract? In the human eye there is a transparent lens which is used for focusing images. A cataract is a clouding of this clear lens most commonly caused by sun damage. They generally occur in those who are older, but they can develop in younger people as well. In the early stages a cataract may not cause vision problems, but some of the common signs associated with advanced cataracts may be blurred vision or glare sensitivity or a feeling of looking through a veil. Those most at risk are people who have exposed their eyes to sunlight without protection over a long period, or who perhaps have a family history of cataracts, or have smoked for some time. Diabetes and eye injuries are also common causes. The good news is that treatment these days is wonderfully successful. Once spectacles can no longer be used to improve vision an ophthalmologist will recommend surgery where the “old, discoloured” lens is removed and a new, transparent plastic lens is inserted – an outpatient procedure these days, done under local anaesthetic.
The major eye diseases that cause reduced vision are cataracts and Age Related Macula Degeneration (ARMD) What is Age-Related Macular Degeneration? This condition affects the macula area retina at the back of the eye. Sadly, this is the area that is used for straight ahead, sensitive vision, so people who have ARMD struggle with reading, writing, looking at detailed objects, and colour vision. Their peripheral vision is still good so moving around is easy, but often face recognition is poor. ARMD is described as either dry or wet. Dry ARMD is the most common and results in a gradual loss of central vision. Wet ARMD is rarer and leads to sudden, big changes in vision. The most common symptom is distorted vision, a gradual decline in the ability to see objects clearly and a dimming of colour vision. Those most at risk of developing this are people with a family history of ARMD, people over the age of 75 and smokers. Unfortunately, there is currently no treatment for dry ARMD but there are injections into the eye available for wet ARMD that are aimed at reducing vision loss for as long as possible. Some doctors recommend vitamin supplements to reduce the progression of the disease. Cathy Strachan Volunteer and Pastoral Care Coordinator
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Ashburn House
A little bit of extra care A shburn House is a modern facility designed to create a living environment that not only encourages a healthy and active lifestyle, but one that feels like home. The facility is located in the Sydney northern suburb of Gladesville, close to Looking Glass Bay and Banjo Patterson Park.
Ashburn House incorporates the latest innovative design concepts and modern technologies to provide personalised care within a peaceful and secure environment. The facility has also implemented resource and energy efficient initiatives including solar hot water and rainwater storage for gardens. Accommodation Ashburn House offers a range of accommodation and care services to meet the various needs of those seeking assisted 24
living. All rooms are stylishly furnished and fitted with modern inclusions. Facilities Surrounded by landscaped gardens and well-appointed courtyards, there is plenty of space for residents to stroll the grounds or enjoy a barbecue with family and friends. Inside there is a choice of several comfortable lounge areas furnished with quality decor and modern fittings. Residents can choose to socialise with family or friends or take advantage of the numerous other amenities which include: • Theatre and function area • Cafe and outdoor dining area • A well stocked library • Hairdressing salon • Craft and exercise room Services To complement the 24-hour
nursing care at Ashburn House the entertainment and activities are designed to enhance the quality of life of all our residents and maximise their mental and physical well being. We understand that companionship is important to our residents and seek to offer activities that fulfill their social needs.
“
I’ll never forget the beaming smile with which my father was welcomed back by staff, after I’d taken him out for the day. He was truly welcomed and cared for. I am very grateful and thank you. - Vanessa, Abbotsford
Casa Mia
There’s no place like home Thank you for the C three wonderful years
asa Mia Aged Care is located close to the banks of Salt Pan Creek in a quiet neighbourhood in Padstow. The facility offers residents an exceptional level of care that comes from dedicated and caring staff and a commitment to enriching the lives of all our residents. Meaning “My House”, Casa Mia is a place residents are comfortable to call their home.
Professional nursing staff are on duty 24 hours a day to care for our residents in a supportive environment and encourage them to take advantage of all facilities and services so they can enjoy their life to the full at Casa Mia. Facilities Casa Mia opens out to an expansive lawn and garden with a covered entertainment area. Residents and their families can take advantage of the barbecue facilities or just enjoy the
outdoors with their loved ones in a corner of the garden. Services
To complement the 24-hour nursing care at Casa Mia the entertainment and activities are designed to enhance the quality of life of all our residents and maximise their mental and physical well being. We understand that companionship is important to our residents and seek to offer activities that fulfil their social needs. These include: • • • •
Regular bus outings Onsite hairdresser Entertainment and activity programs Multi-denominational church services
Residents are free to choose their own doctor or we can advise them of visiting doctors. Along with 24-hour nursing care, Casa Mia also offers a variety of allied health services.
“
Mum had with you. You gave her a new lease of life. You told her about your lives, your families and she often said living there was like being part of a big family. Thanks for making her laugh, thanks for the curried prawns and rice. Thanks for caring.
”
- Maureen Smith, Avoca Beach
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Chamberlain Gardens
Dedicated care on the Central Coast C
hamberlain Gardens Aged Care is located at Wyoming on the Central Coast. This modern facility backing onto Niagara Park Reserve is in a private and secure location and enjoys attractive views of the Australian bush. The facility has 24-hour professional nursing care and provides care services tailored to the specific needs of each resident. Facilities
This modern facility also features: • •
• • • 26
Landscaped gardens and courtyards Well-appointed lounges and quiet areas with modern decor A well-stocked library Hairdresser on site A chapel with multidenominational services
Services
To complement the 24-hour nursing care at Chamberlain Gardens the entertainment and activities are designed to enhance the quality of life of all our residents and maximise their mental and physical well being. We understand that companionship is important to our residents and seek to offer activities that fulfil their social needs. These include: • •
• •
Regular bus outings Diversional therapy, entertainment and activity programs Volunteer program Pastoral care services offering emotional and spiritual support to residents and their families.
Allied health services such as dental and podiatry visit regularly or as required.
“
It is indeed a pleasure when one stumbles across something that just grabs your attention. Your facility has just done that. Lisa made herself available to take us on a tour and answer the many questions we posed to her. The staff have been absolutely wonderful and helpful. So while our journey through your facility is relatively new, it is refreshing and reassuring that we have made the right decision for our loved one. To you and your staff, many thanks. Greg Kincaid, Wyoming
Maranatha Aged Care
Enjoy the golden years in Queensland M
aranatha is nestled among neatly maintained gardens in the northern Brisbane suburb of Kallangur in Queensland. The integrated care site hosts a 52 unit village and 91 bed Home. This design allows for an easy transition as the dependency needs of our residents change over time. Professional nursing staff are on duty 24 hours a day, and provide care services tailored to meet the needs of each individual resident with compassion and dignity. Facilities Along with the attractive gardens located within the village, Maranatha also has a productive orchard, vegetable and herb gardens and a delightful sensory garden. Many residents take the time to stroll, relax and enjoy the scents and colours, which help stimulate memories and senses. Outdoor functions such as barbecues and birthday parties
are regularly held in the screened rotundas, and the delicious aroma of freshly brewed coffee at the Sunflower Cafe draws a steady stream of residents and visitors to enjoy its light refreshments. Services Volunteers and pastoral carers provide companionship and help with many of the activities, which contributes to Maranatha’s friendly atmosphere. The entertainment and activities that complement the nursing care are designed to enhance the quality of life of all our residents and maximise their mental and physical well-being. These include: • • • •
Allied health services Hairdresser Bus outings with wheelchair access Multi-denominational church services
•
Diverse activity programs
We understand that companionship is important to our residents and seek to offer activities that fulfil their social needs.
“
“I am very grateful for the numerous educational training sessions that I have been able to participate in and the opportunity to use this knowledge in helping the residents. It is great to work with the RAOs and Volunteer Coordinator who appreciate our help with the excellent activities they organise for the residents. - Pauline, Maranatha volunteer 27
Ridgeview
Mountain views in the Illawarra R
idgeview Aged Care is located at Albion Park in the Illawarra region. This modern facility is situated in the foothills of Budderoo National Park in a quiet residential community and enjoys attractive mountain views. The facility has 24-hour professional nursing care and provides services tailored to the specific needs of each resident with compassion and dignity. Facilities This modern facility also features: •
• • • • • • •
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Landscaped gardens and delightful courtyards with barbecue facilities Well-appointed lounges and quiet areas Private function area Well-stocked library Internet cafe In-house resident laundry Hairdresser onsite Chapel with multidenominational services
Services To complement the 24-hour nursing care at Ridgeview, the entertainment and activities are designed to enhance the quality of life of all of our residents and maximise their mental and physical well-being. We understand that companionship is important to our residents and seek to offer activities that fulfill their social needs. These include: • •
•
Regular bus outings that include wheelchair access Diversional therapy, entertainment and activity programs Volunteer program offering activities and social support for our residents
Allied health services such as dental and podiatry also visit regularly or as required.
“
In the almost three years Mum spent in her new home, she was always beautifully cared for by all the staff. From the nurses who went beyond the call of duty, to the kitchen providing lovely home cooked meals, the laundry staff, the cleaners, RAOs and physio aides. Dementia is not an easy condition but Ridgeview certainly made it easier for me. Thank you from the bottom of my heart. - Lynne Savage, daughter
”
Southhaven
Enjoy a peaceful life in a bush setting abode. I know we T are fortunate that reetops and Riverside (formerly Nursing Home and Hostel) emerge from the bushland of Salt Pan Reserve, on the banks of Salt Pan Creek in Padstow Heights. This stunning natural setting creates a living environment residents feel comfortable to call their home. Southhaven offers an extensive range of accommodation and care services to meet the various needs of those seeking assisted living. Treetops Cafe is an ideal place to enjoy the natural bush canopy where kookaburras chortle and galahs congregate. Communal areas are designed for indoor games and entertainment and the various lounges for residents to enjoy quiet times conversing with family and friends. Services Residents at Southhaven enjoy a
busy calendar of events designed to promote an active and healthy lifestyle and encourage social interaction.
“ “” Southhaven has been my mother’s home for the last 18 months. Whenever I visit the nursing home it is always light, clean, quiet and orderly – but best of all is the welcome and the feeling of belonging when I come through the door. Staff have always been willing to bring me up-todate with events or information about my family member and go out of their way to make residents comfortable and happy in their
mum feels happy, safe and content at Southhaven. - Lyn Dumont
The Hostel is a fantastic place to work, staff work as a team and our manager Kim is always there to talk to and offer support. Residents are always treated with respect and duty of care is our number one priority. Our aim is to make the residents happy, comfortable and still in control of their decisions. - Stephanie, staff member
”
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Aged Care Changes
Living Longer, Living Better Government regulated aged care reforms became effective on July 1, 2014. Residents who enter into Christadelphian Aged Care will have a choice of paying a Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP) or a combination of both. Residents have 28 days after entry to decide their choice of payment. CAC, as per Government requirements, has advertised on our website, the maximum amount to be charged for each group of rooms at each Home. RADs are completely negotiable. We suggest you compare similar aged care services within the locality suitable for your needs, and contact us to discuss your options.
Refundable Accomodation Payment (RAD) A refundable accommodation payment is an amount of money payable as an entry fee or rather, a purchase of your new Home. The balance of the RAD (after agreed deductions have been drawn down) will be refunded to the resident (or estate) upon the termination of the resident agreement. If any amounts are drawn down, the daily accommodation payment will be increased by an amount that compensates for the impact of receiving lower earnings due to the decreasing refundable accommodation payment balance.
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Daily Accommodation Payment (DAP)
Maximum Permissible Interest Rate (MPIR)
A daily accommodation payment is the amount calculated by converting the RAD into a daily charge using the maximum permissible interest rate (MPIR) that applied on the price agreement day, or rather, your daily hotel type services.
Interest rates are determined by the Australian Government and updated quarterly. Currently set at 6.63% (1/10/14 – 31/12/14). To calculate the DAP, multiply the RAD for a room by 6.63% and divide by 365. For example, a RAD of $300,000 becomes a DAP of $54.49 per day.
How to apply for a placement with CAC From July 1, 2014 the distinction between permanent High and Low Care was removed.
1
An Aged Care Client Record (ACCR) is required by all those applying for care and accommodation. Aged Care Assessment teams can be contacted through most public hospitals or your General Practitioner.
2
Complete a Request for a Combined Assets and Income Assessment, available from www.humanservices.gov.au, and lodge with Centrelink. (By visiting My Aged Care: www.myagedcare.gov.au/feeestimator/residential-care you will be able to complete and print your Residential Care
Fee Estimator. Your estimate will give you the basic daily fee, the means-tested care fee and the accommodation payment)
3 4
Complete a CAC application form. These are available by calling any of our Homes or from our website www. chomes.com.au. Submit these documents, and if applicable, a copy of enduring power of attorney and/or guardianship documents, to the facility manager who will discuss your needs and current availability of accommodation.
Government accommodation supplement – Means Tested Care Fee The Government will continue to pay a supplement to CAC for residents who they have assessed as being eligible for an accommodation supplement. Eligibility for residents entering care after July 1, 2014 will be determined under new means testing arrangements involving a combined income and asset test. The Government will either pay the maximum accommodation High Dependency supplement or a part Care accommodation
supplement, depending on the resident’s assessed financial circumstances. This is currently set at $25,349.21 (indexed) per annum (including Income Tested Fee for Home Care) during the year or currently $60,838.12 (indexed) over a lifetime (including Income Tested Fee paid for Home Care). This is charged on top of Daily Accommodation Payment (DAP) and reset each financial year.
Respite and Special Care Units
receive residential respite care you will need an ACAT approval. Low-level and highlevel care categories continue to apply for approvals for residential respite care after July 1, 2014. Booked accommodation at CAC Homes is available for those seeking short term care.
Respite care is a form of support for carers. It gives people a break from their caring role. If the person who cares for you on a day-to-day basis needs a break, a short stay in an aged care home can be arranged for you. This is called ‘residential respite care’, and can happen on a planned or emergency basis. You will return home after your short stay in the aged care home. To
Special care units are designed to give residents the best quality of life supporting those with various forms of dementia in a safe and secure environment. 31
Christadelphian Aged Care 11 Queensbury Rd, Padstow Heights NSW 2211 P.O. Box 690, Riverwood NSW 2210 Phone: (02) 9782 6000 Fax: 9782 6005 E: admin@chomes.com.au
Ashburn House
Casa Mia
20-34 Ashburn Place, Gladesville NSW 2111 Ph: (02) 8876 9200 Fax: (02) 8876 9210 E: admin@chomes.com.au
28 Alma Rd, Padstow NSW 2211 Ph: (02) 8707 6010 Fax: (02) 8707 6052 E: admin@chomes.com.au
Chamberlain Gardens
Maranatha
53-67 Chamberlain Rd, Wyoming NSW 2250 Ph: (02) 4329 8000 Fax: (02) 4329 8001 E: admin@chomes.com.au
1582 Anzac Ave, Kallangur QLD 4503 Ph: (07) 3482 5333 Fax: (07) 3886 3889 E: admin@chomes.com.au
Ridgeview Aged Care
Southhaven
95 Daintree Drive, Albion Park NSW 2527 Ph: (02) 4235 7600 Fax: (02) 4235 7650 E: admin@chomes.com.au
11 Queensbury Rd, Padstow Heights NSW 2211 (Treetops) Ph: (02) 9782 6010 Fax: (02) 9782 6011 (Riverside) Ph: (02) 9782 6030 Fax: (02) 9782 6031 E: admin@chomes.com.au
www.chomes.com.au