Letter from the Guest Editor

In the last several years, we have seen the progression (or digression) of the way people manage conflict.

Law Journal articles are centered on mastering the foundational areas of expertise applicable to community managers found in Business and Professions Code §11502, and are the subjects that a certified common interest development manager must complete at least 30 hours of coursework in as part of the certification process.

Community managers do not manage communities in a vacuum, but rather in an environment that is always changing, from laws, to temperaments, to technology, to the natural environment. In the last several years, we have seen the progression (or digression) of the way people manage conflict or dissatisfaction with their circumstances, which leads to the dispute resolution process.

Dissatisfaction can also take a different path, and lead to a member petition for a recall, or something entirely outside of what the law contemplates. Disputes, as well as our natural environment and aging buildings, are leading to more insurance claims, but these claims are often confusing to navigate and manage.

Finally, with everything that changes, renters and the architectural process will never stop creating challenges, so these subjects are always relevant to discuss. This issue will cover these topics in a way that equips managers to more effectively handle and successfully resolve them. There is always more to learn and ways we can sharpen one another.

John D. Hansen, Esq.

John D. Hansen, Esq., is a partner with Baydaline & Jacobsen LLP that specializes in general counsel to community associations and has 13 years of experience in the industry.