President’s Message

In 2019, We’re Coming to You

Free ethics courses? Onsite training in your management office? Seriously? The simple answer is “YES.” CACM is proud to offer our management company members free ethics classes for your team, experienced managers and new support staff. We’ll even come to your office and conduct those training classes. Ask us how we can do that.

Why do we offer this? Professional education is tailored to the audience and not a “one size fits all” situation. As attention turns to the vision of CACM, I want to address the challenges management companies face day in and day out – attrition and staff sustainability. The team and I are focused on how we can come alongside our management company members and help you turn your most challenging issues into solutions. From assisting you with minimizing team members who leave your company after you’ve invested in their professional development to providing executive resources that improve your company’s culture, CACM is focused on helping you address these concerns.

Like you, I have faced similar challenges. You do have a choice! You can choose to confidently prepare your team for how they can best represent your company, thus building a strong brand reputation or choose NOT to train your team for fear of investing in someone that could leave. The latter increases your risk. Now, your competitor is investing in their team members and winning those clients over your valuable service.

Experienced management companies understand that training team members and establishing a payback policy if that team member leaves within a certain timeline ensures all parties win. When I owned or led a management company, I always chose to invest in my team. There was always a risk of losing team members, so I wanted to make sure my team members knew they had the necessary company support – time to learn and financial, to get and maintain their education in our industry. There is simply no better way to accomplish winning a proposal than providing a California-specific Certified Community Association Manager (CCAM).

But why stop there? If you are a Business Plus Member, CACM will also provide training to your support staff--in your office at no cost. Your company will have an arsenal of certified team members supported by trained staff in the CID industry. Guess what? Your competitor is already taking advantage of this.

It’s simple. CACM exists for the benefit of managers and management companies. It’s our job to provide you as many cost-effective ways to train your staff so you win those proposals and have California-specific CID educated team members. That’s what we do. The only thing you as a company leader need to do is ask.