Introducing CACM’s Newest Course CMM100 Intro to Community Management
E
ver wish you could help your support team
UPCOMING OFFERINGS
(assistants, customer
service, accounting, other operations, etc.) learn more about
August 7 8:30 am - 5:00 pm Laguna Hills
community management, but just don’t have the time to teach all the important basics yourself? CACM’s newest course is your answer!
Our new CMM100 Intro to Community Management course
August 28 8:30 am - 5:00 pm San Diego August 29 8:30 am - 5:00 pm Concord
provides an overview of the CID industry, community management and volunteer governance structure. Attendees will learn important terms, definitions, roles, responsibilities and professional etiquette as it relates to communicating with clients and colleagues.
AFFILIATE MEMBERS INVITED TO ATTEND!
Not only can this course give your support staff the information they need to help you address the challenges of community management, but it is also a great tool for succession planning by exposing your support staff to the various career paths in community management.
DON'T SEE AN OFFERING NEAR YOU? If our schedule doesn’t mesh with your schedule, you have the option to help bring this or any other CACM course to your area. Individual managers can request a course be held locally by filling out the online Request a Course Form. Once the minimum number of requests (typically seven) for a course has been received, we’ll schedule it in your area! Access the online request form here: www.surveymonkey.com/s/Request_a_Course. www.cacm.org | Vision Summer 2013
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