From The Roundtable

As 2022 ends, I would like to take a moment to celebrate each of you.

Our industry continues to be resilient through the changes and challenges that we all face in serving our communities. This feat would not have been able to be completed without all the wonderful people that have pushed forward in finding ways to do so, which is every one of you. Whether it be management team members, CACM team members, or our valued business partners, we have excelled for our clients – yes, both internal and external.

I chuckle when I hear people say the “new normal” – that is probably something that has not been defined nor does it seem to be soon. We adapt, change, or the old saying, pivot to be successful for ourselves, our teams, and our clients, which has enabled us to endure the road that we travel day in and day out.

Finding new ways, revisiting past processes, stabilizing, forward thinking, reducing our footprint, increasing our presence (market share can be substituted here), adding team members – both new and the boomerangs (those who worked for us prior or also clients who we served before), remote team members, 3-year plan, 5-year plan, succession plans, work life balance, retention, growth and anything else that you want to add here are all part of the process.

As we move into 2023, it is important that we show our appreciation to each other and ourselves as this industry is very customer service oriented and driven by relationships with people. The key takeaway here is that people who create trust through the relationship process are those who continue the success of our industry. Be the best version of yourself and share that with others that you interact with daily.

Share a random act of kindness!

Best wishes and happy holidays to you all!

CACM Board Chair Powerstone Property Management, ACMC