Pre-Application Experience

We asked loan recipients about their experience with the pre-application process.

86% of BIPOC loan recipients ‘strongly agree’ that next steps were clearly outlined, compared to 73% of nonBIPOC recipients. This could be due to the fact that more BIPOC loan recipients are accessing business loans for the first time, and have less alternatives to compare them with.

Pre - Application Process

Q: To what extent do you agree or disagree with the following statements: (n = 275)

Information provided in the online application process was easy to understand

Somewhat

Somewhat disagree

Strongly disagree

Instructions for next steps were clearly outlined