Policies

Register early!

CCAE reserves the right to cancel classes due to low enrollment or other considerations. We begin cancelling classes with low enrollment up to 10 days before a class is scheduled to start, so register as early as possible in order to reserve your seat and help it meet the minimum enrollment.

Registration fees

An $8 registration fee is charged for any class whose tuition exceeds $25. Only one registration fee is charged per person per term. The registration fee is not refundable if you withdraw from a class. The fee is refunded if CCAE cancels your class or if changes to the class schedule prevent you from attending. This does not apply to individual classes rescheduled due to inclement weather or other signifi cant factors beyond CCAE’s control.

Withdrawing from a class

If you withdraw seven days or more before the start date of a class, we will issue you a class credit (valid for 18 months from the date of issuance). If you prefer, we will refund the class tuition minus a $10 processing fee. All refund requests must be submitted within 90 days of purchase. Withdrawals from classes and events under $25 are only eligible for a class credit; no refunds are given.

If you withdraw six days or less from the start date of a class, we do not issue class credits or refunds.

Transferring to another class

For classes that are three sessions or longer, contact the registration offi ce before the second meeting of the class in order to transfer. For one- and two-session classes, you must contact us at least fi ve business days before the start of the class. For all cooking, wine, beer, or spirit classes, you must contact us at least fi ve business days before the start of the class. If there is a diff erence in price, we will issue a class credit or there will be a remaining balance to be paid. Refunds are not given.

Cancellation or schedule change

CCAE reserves the right to cancel classes due to low enrollment or other considerations. We begin cancelling classes with low enrollment up to 10 days before a class is scheduled to start. If we cancel your class, you will receive a course credit good for 18 months from date of issue or, upon your request, a refund. Please call our registration offi ce to request a refund. All refund requests must be submitted within 30 days of class cancellation. If CCAE changes the class schedule before the class begins such that you are unable to attend, you may receive a refund or a class credit upon request if you contact us before the withdrawal deadline. This does not apply to individual classes rescheduled due to inclement weather, other signifi cant factors beyond CCAE’s control. Online classes take place on Zoom. If you are unsure if you are able to use Zoom or if your camera and microphone work, we recommend testing it out by joining a test meeting before your class starts at zoom.us/test.

The Zoom link and information on how to join will be emailed to you. Please also check your spam folder. If you register within 12 hours before the class begins or after the fi rst date, please contact zoom@ccae.org for the link.

Technical support

Students may contact our registration offi ce at 617-547-6789 ext. 1, or zoom@ccae. org for technical assistance. Support will be available during all underway classes. Check ccae.org for up-to-date offi ce hours.

Student expectations for online classes

Classes will take place on Zoom. Do not share the Zoom meeting invitation and link with anyone who is not registered for the class.

Classes will take place at the time they are scheduled. We cannot provide recorded classes if you are not able to attend the class at the time scheduled.

One registration is for one person. If you are planning to invite your spouse, partner, or friend to attend this online class with you, please sign up for an additional seat.

Inform anyone in your household that you will be in a class; if your camera and/or microphone are on, they will be seen and/or heard.

For the security of our instructors and students, please do not record the class. Please do not take photos of the class without the permission of the instructor and the other students.

Typographical errors

CCAE reserves the right to correct the listed price of a class or other errors due to misprints.

Photos

We may occasionally take pictures of students in our classes for use in promotional materials. Your enrollment in a class indicates your approval.

View a full list of our online and in-person class policies at ccae.org/about/policies. IN-PERSON CLASSES

Students enrolled in in-person winter classes must show proof of full COVID-19 vaccination to a CCAE staff member prior to attending their fi rst class. Our staff is 100% vaccinated. Masks are required based on City of Cambridge Public Health Department Guidelines. Please check our website for any updates to these policies.

Cambridge Center for Adult Education P.O. Box 9113 Cambridge, MA 02238-9113

NON-PROFIT ORG U.S POSTAGE PAID BROCKTON, MA PERMIT NO. 402

“The class was well-organized with relevant content for beginners like me. Joan [Brunetta] not only taught material, she made sure we were equipped with study guides and strategies as well. There was a really nice sense of community among the students. Joan is an engaging, patient teacher. She created a warm, supportive community of learners in spite of our wide range of previous experience.”

—JANE H., SALVETE ROMANI: LATIN BEGINNER LEVEL 1

“Rachel [Deluca] is very supportive and engaging with her students and has done an exceptional job presenting online. She is organized and warm and makes the online experience as good as it can be… She is open to feedback and is really wonderful with her students and has been a bright spot of an otherwise uninspired year. I hope she knows how much her students appreciate her!!”

—TRINA L., PAINTING ABSTRACT ART: ALL LEVELS

What our students say:

“Our Zoom sessions have been incredibly insightful and helped me to reflect on my experiences as an immigrant to the US from Singapore… I truly appreciate the opportunity to have taken this class and learned a lot from Steve [Bloomberg] about US business culture and how to project confidence in the workplace.”

—NORAH, ESL ADVANCED: MEETINGS AND PRESENTATION

“[Susan Glassman] who is scholarly, fully prepared, enthusiastic and covers the material with attention to detail and asks relevant and thought provoking questions. Class is exciting and time is spent covering themes, characters, setting and plot. We are never disappointed because so much attention and preparation is provided. A rich bibliography accompanies each class if students wish to do extra reading and participation is lively and at a high level. Wonderful class!”

—MARTHA S., NATHANIEL HAWTHORNE’S SHORT STORIES

Harvard Square 42 Brattle Street Cambridge MA 02138

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