CREATING A STATE OF EXCELLENCE
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CAMPUS ENTERPRISES
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CAMPUS ENTERPRISES
TABLE OF CONTENTS 2 Who We Are 4 Spaces and Places 6 NC State Dining 8 NC State Stores 10 Wolf Xpress Print & Copy 12 State of the Art 14 NC State Student Centers 16 Lonnie Poole Golf Course 18 Wolfpack One Card 20 Rave! Events 22 Trademark Licensing 24 Key Contacts 3
CAMPUS ENTERPRISES
WHO WE ARE Campus Enterprises unites NC State’s retail and hospitality organizations to leverage resources and our collective capacity to serve the university’s growing needs.
NC State Dining
Lonnie Poole Golf Course
Rave! Events
NC State Stores
State of the Art
Wolf Xpress Print & Copy
NC State Student Centers Wolfpack One Card
Trademark Licensing
EXCELLENT SERVICE. INVITING SPACES. STUDENT SUPPORT. We’re focused on making NC State a place where students, faculty, staff and visitors feel at home and have the services they need to be successful. By listening closely, we are able to translate needs into new initiatives that solve problems and enhance the university brand. We also do our part to support NC State by helping defray administrative costs and funding scholarships and student programming through our revenue generating operations. Our annual contribution averages $1.2 million, and a large portion of this funding comes from revenue generated by licensed NC State products. Not a day goes by when we aren’t making things better on the campus of NC State.
ANNUAL SCHOLARSHIP DISTRIBUTION
CONTRIBUTION BY DEPARTMENT
NC STATE STORES 22%
GENERAL SCHOLARSHIP FUND 48% MERIT SCHOLARSHIPS 13% STUDY ABROAD 6%
TRADEMARK LICENSING 64% NC STATE DINING 13% OTHER DEPARTMENTS 1%
STUDENT ATHLETE PROGRAMS 33%
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CAMPUS ENTERPRISES
DID YOU KNOW? We employ more than 1200 students, 550 non-student temporary employees and 250 full-time staff.
We manage more than 650,000 square feet of space.
You can learn more about services geared toward faculty, departments and student groups. These booklets can be found online at: go.ncsu.edu/ce-guides. For hard copies, contact Jennifer Gilmore at jhgilmor@ncsu.edu.
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CAMPUS ENTERPRISES
Administrative Services I 2721 Sullivan Drive
campusenterprises@ncsu.edu
919.513.2424
campusenterprises.ncsu.edu
SPACES AND PLACES Campus Enterprises has spearheaded a number of renovation and new construction projects at NC State. Our goal is to create attractive, energy-efficient spaces that are designed to enhance student life.
StateView Hotel and Conference Center Centennial Campus
Our flagship project to date is the renovation and expansion of Talley Student Union. We have also managed the construction or renovation other spaces, including the Atrium Food Court, Witherspoon Student Center, the Carol Johnson Poole Golf Course and On the Oval Culinary Creations. Campus Enterprises is the liaison to Marriot Hotels for the construction of its new Autograph Collection property: the StateView Hotel & Conference Center. It is scheduled to open in Fall 2017 next to the Park Alumni Center on Centennial Campus. We are also planning renovations for the Hill of Beans coffee shop, Case Dining Hall and Fountain Dining Hall.
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CAMPUS ENTERPRISES
Talley Student Union Renovation and Addition Main Campus
Witherspoon Student Center Improvement Project Main Campus
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CAMPUS ENTERPRISES
NC STATE DINING We’re committed to giving our students, staff and guests a place where they can relax, connect and fuel their minds and bodies for academic success. To that end, we have invested in our dining program on multiple fronts, renovating and expanding several locations and acquiring previously outsourced operations such as the Lonnie Poole Golf Course and Park Alumni Center. We’ve created a menu mix across campus that provides more variety than ever. Our team of certified chefs, cooks and supporting staff ensure that every bite is delicious. Our facilities, nutrition programs and sustainability efforts are regarded as being among the best of our peers. Our inaugural participation in the Partnership for a Healthier America’s Healthier Campus Initiative has solidified our position as a national leader in putting our students’ health and wellness first. In fact, we were the first institution and only campus to date to meet all of the initiatives’ criteria. As one of the “50 Best College Dining Experiences in the Country” (collegerank.net), “Innovator of the Year” (Food Management Magazine), and top 26 Healthist Campus (greatist.com), we take pride in being on the forefront of college dining. Our Farm to Fork and sustainability programs bring local foods into our dining halls and highlight our green initiatives, mostly aimed at reducing waste and energy usage. We are proud of our efforts to nourish our campus, and we continue to look for ways we can improve our program in the coming years.
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CAMPUS ENTERPRISES
DID YOU KNOW? We have more than 40 locations across campus, including residential dining locations, restaurants, cafĂŠs, convenience stores and vending.
Our meal plans are designed to provide flexibility, variety and a sense of community for our students. Three of our plans offer continuous access to the dining halls, opportunities to enjoy campus restaurants and guest passes to treat a friend or family member to a dining hall meal.
Twenty-eight percent of our dining hall fare is procured locally.
CONNECT WITH US!
Visit our website for a complete listing of dining locations, options and hours of operation. 919.513.3090
dining.ncsu.edu
ask@ncsudining.com
@ncstatedining @WellFedWolfpack
NC State Dining
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CAMPUS ENTERPRISES
NC STATE STORES
If students need it, we have it, from course materials to school supplies, and we deliver it in a convenient and affordable way. When you choose us, we reinvest to keep our costs low and contribute annually toward student programming and scholarships. Our operations include Wolfpack Outfitters, Wolf Xpress Print & Copy, and State of the Art. Wolfpack Outfitters on Main and Centennial Campus are quintessential campus stores. Our Main Campus location in Talley Student Union offers 40,000-square-foot of textbooks and course materials, an expanded Apple computer section, a Clinique counter and a wide selection of Wolfpack merchandise and school supplies. It is also the central source for graduation regalia, class rings and diploma frames. Our smaller store on Centennial Campus carries essentials and a smaller assortment of apparel and gifts, but we can transfer anything from the larger store for the convenience of our customers. What students appreciate most, however, is our price comparison and ordering tool, which is built into MyPack Portal. Here they can purchase or rent textbooks in the store or online, compare pricing with other major competitors and look up the buy-back value of a textbook. We are also introducing a new concept: day-one access, which aspires to provide students with online course material access on the very first day of class. We are constantly exploring ways to make textbooks and course materials available at the lowest cost possible for our students. Learn more about State of the Art and Wolfpack Outfitters on page 10 and 12.
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CAMPUS ENTERPRISES
DID YOU KNOW? Students can find the lowest prices on course material through our price comparison shopping tool. This saves our student body hundreds of thousands of dollars every semester.
We operate game day apparel and gift sales at Wolfpack sporting events.
Faculty and staff can purchase computers and technology through NC State’s payroll deduction program.
CONNECT WITH US!
919.515.2161
bookstore.ncsu.edu
bookstore@ncsu.edu
@NCSUbookstore
/NCSUBookstore Wolfpack Outfitters, Talley Student Union, 2610 Cates Avenue Wolfpack Outfitters Centennial Campus, Wolf Ridge, 1910 Entrepreneur Drive Wolfpack Outfitters, Game Day / Eye Store at PNC Arena / PNC Arena Concourse (game days) / Reynolds Coliseum (game days) / Carter-Finley (game days) / Doak Field (game days)
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CAMPUS ENTERPRISES
WOLF XPRESS PRINT & COPY We offer a full range of copy services, including course-pack production, thesis preparation, poster printing and graduation announcements. We are also home to the first university-owned Espresso Book Machine in the Southeastern United States, which is capable of producing library-quality paperback books in minutes. Many campus departments, professors, staff and students have come to rely on us to print course materials, stationery, brochures, posters and banners. Our advantage is high-quality work, competitive prices, on-campus delivery and interdepartmental charge capability. Most orders can be filled within 24 hours, a welcome option for departments trying to meet a tight deadline. Professors appreciate the ability to order course packs through us and have them readily available for purchase at Wolfpack Outfitters. Visitors to our location on the main level of Talley Student Union can watch the Espresso Book Machine in action from the front window. We’re conveniently located between One Earth World Cuisine and Port City Java.
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CAMPUS ENTERPRISES
DID YOU KNOW? Our Espresso Book Machine can produce a 300-page book in about four minutes.
More professors are turning to Wolf Xpress to print their course packs so they can be easily ordered and sold at Wolfpack Outfitters in Talley Student Union. We print almost 5000 copies each semester.
We offer design services for customers who don’t have access to quality graphic design.
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CAMPUS ENTERPRISES
Talley Student Union Main Lobby 2610 Cates Avenue
go.ncsu.edu/wolfxpress
919.515.2131
wolfxpress@ncsu.edu
STATE OF THE ART State of the Art provides NC State-branded apparel and merchandise, plus on-demand t-shirt printing and custom design services. We work with University Communications and Trademark Licensing to make it easy to design and order branded apparel and promotional products without with competitive pricing and turnaround times. With our convenient location in the lobby of Talley Student Union, customers can stop in to consult with our staff, watch the t-shirt design process and even see them coming off of our in-house t-shirt printer. This machine enables us to print direct-to-garment designs way beyond the scope of standard screen press for a fraction of the price. No longer limited by the number of colors, the number of screens, or the types of prints, we can print a simple design or the most complex of designs in the same amount of time. We even have a variety of designs created by our staff that we sell at Wolfpack Outfitters, and we collaborate with Wolf Xpress Print & Copy on comprehensive campaigns for campus departments.
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CAMPUS ENTERPRISES
DID YOU KNOW? We have access to more than 100,000 promotional and apparel options.
We can ensure that items and shirts intended for departmental use meet university brand standards.
Our talented design team can create custom shirts for special events and initiatives at work or for personal use. Or, bring in your own design and we’ll take care of the printing.
CONNECT WITH US!
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CAMPUS ENTERPRISES
Talley Student Union Main Lobby 2610 Cates Avenue
go.ncsu.edu/state-of-the-art
919.513.6017
stateoftheart@ncsu.edu
NC STATE STUDENT CENTERS Our facilities provide comfortable spaces where students and our campus community can engage, discover, relax, dine and shop. Students are at the heart of our operations and serve in many leadership positions, including our board of directors and building staff. Their experience in making strategic and policy decisions governing the student centers gives them critical skills sought by employers, including leadership, management and problem solving. Talley Student Union is the hub for hundreds of student organizations and departments that directly serve their needs. It’s a place to meet, study, eat, relax, dream and collaborate on a daily basis and a draw for potential students who visit the campus. Witherspoon Student Center is home to student media, multicultural student affairs, veteran’s affairs and the campus cinema. Our student centers are not just for students. Faculty, staff, alumni and visitors can enjoy the common areas, dine, shop, attend arts programs and reserve meeting and event space. Details on how to reserve space can be found on page 16.
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CAMPUS ENTERPRISES
DID YOU KNOW? We host thousands of events each year for student groups, colleges and affiliated organizations to further their mission of education, outreach and collaboration. Talley Student Union has been recognized with both the Association of College Unions International’s Facility Design Award and a Silver Stewardship Development Award from the Greater Triangle Stewardship Association. The US Green Building Council has honored Talley Student Union as the first facility in the state of North Carolina to receive the Leadership in Energy and Environmental Design Platinium Certification in Operations and Maintenance.
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CAMPUS ENTERPRISES
Talley Student Union, 2610 Cates Avenue Witherspoon Student Center, 2810 Cates Avenue 919.515.3138
go.ncsu.edu/studentcenters
/NCStateStudentCenters /TalleyStudentCenter
uscinformationdesk@ncsu.edu
LONNIE POOLE GOLF COURSE Our championship golf course exemplifies collaboration and innovation at NC State, advancing academics, research and the game of golf. This Arnold Palmer Signature course and clubhouse facilitate turfgrass and stormwater research conducted by faculty and students in the College of Agriculture and Life Sciences. They also serve as teaching and training facilities for the professional golf management program in the College of Natural Resources and as home for the men’s and women’s golf teams. The course and clubhouse are public facilities. Anyone can enjoy a round of golf, take lessons, or dine in the clubhouse restaurant, which has indoor and outdoor seating and a full-service bar. The breathtaking views of downtown Raleigh and Centennial Campus make it the perfect place to unwind or host a meeting, wedding, special event or group golf outing. The clubhouse also features an expansive golf shop as well as indoor training and club fitting/repair facilities. Golfers can take advantage of the course’s PGA professional golf instructors and master certified club fitter.
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CAMPUS ENTERPRISES
DID YOU KNOW? The course is a certified Audubon International Signature Golf Sanctuary and a member of the organization’s Signature Program. It was the second university facility in the world to achieve this designation. The facilities are named for alumnus Lonnie Poole and his wife Carol Johnson Poole, to recognize their generous contributions toward the project. Construction of these facilities was funded solely through private donations. The Arnold Palmer Signature course was designed by NC State graduates Erik Larsen and Brandon Johnson. The course is ranked among GolfWeek magazine’s top 30 college golf courses in America.
CONNECT WITH US!
1509 Main Campus Drive Centennial Campus
lonniepoolegolfcourse.com
Golf Shop: 919.833.3338 Terrace: 919.515.4343
chip@lonniepoolegolfcourse.com
/Lonnie Poole Golf Course at NC State University
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CAMPUS ENTERPRISES
@LPGCncsu
WOLFPACK ONE CARD The Wolfpack One Card is the official identification card for NC State students, faculty, staff and affiliates. The card provides access to multiple campus services and accounts, including meal plans, spending accounts, laundry credits and copy funds. The ID card can be used to check out books in the library or access the gym. This multi-technology card not only proves a person’s affiliation with the university, it also allows provides a secure way move about the campus and access services, making NC State a secure place to live, study and work. Thanks to the Wolfpack One Card, only authorized persons can enter certain buildings, rooms, residence halls, labs and parking gates.
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CAMPUS ENTERPRISES
DID YOU KNOW? We issue cards at our main location in Talley Student Union but also work with onboarding to issue them to new employees at the Joyner Visitor’s Center.
More than 10,000 cards are issued each year.
The AllCampus account and faculty/staff payroll deduction is accepted at: »» NC State Dining (including vending machines) »» Transportation »» NC State Stores »» Ticket Central »» WolfXpress Print and Copy »» Health Services »» Terrace Dining Room at the Lonnie Poole Golf Course »» Carter-Finley Stadium concessions »» State Club Restaurant at the Park Alumni Center »» College of Veterinary Medicine »» WolfPrint
CONNECT WITH US!
Talley Student Union Main Lobby 2610 Cates Avenue
onecard.ncsu.edu
919.515.3090
wolfpackone@ncsu.edu
/WolfpackOneCard
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CAMPUS ENTERPRISES
RAVE! EVENTS We are the resource for planning a successful event on campus. NC State has a number of meeting and event venues that are scheduled and managed through Rave! Events. From gatherings of 10 to 1000, we have many spaces and options within Talley Student Union, Hunt Library, Carol Johnson Poole Clubhouse at the Lonnie Poole Golf Course, the Park Alumni Center, and Witherspoon Student Center. We can help identify the ideal venue, then work with you on additional needs, such as audiovisual setup, food and beverage, linens, decor, printing and more. Our catering menus feature a wide variety of options, including vegan, vegetarian, gluten-free and other strict dietary needs. Many of our event staff are NC State students, which offers them a great on-campus position with transferable skills. We are proud to live up to our name — Rave! — which is what we hope every customer will do having hosted an event with us.
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CAMPUS ENTERPRISES
DID YOU KNOW? Rave also manages other functions within Talley Student Union, such as lobby table and banners that can be reserved by student groups and campus departments.
We have a student catering menu to help student groups provide affordable snack and meal options.
CONNECT WITH US!
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CAMPUS ENTERPRISES
Room 3244 Talley Student Union 2610 Cates Avenue
rave.ncsu.edu
919.51.EVENT (513.8368)
rave-events@ncsu.edu
TRADEMARK LICENSING Symbols, icons, traditions and trademarks — such as the Block S, Tuffy the Strutting Wolf, Mr. Wuf, Wolfpack and NC State — have come to represent the passion of our alumni, fans, students and student-athletes. We seek to protect these marks, promote the university through the use of these marks and generate revenue through licensed trademark royalties. These royalties help fund scholarships and the Campus Enterprises endowment. We’ve placed an emphasis on managing our expanding network of commercial licensees, stressing consistency in the use of our trademarks, and enforcement to protect against infringement. We also work with 685 student organizations and campus departments to ensure proper use of NC State’s trademarks on T-shirts or promotional items, providing them tools like our website and a Google Docs Trademark Use Request form to streamline the process. It has taken more than 125 years for NC State to build its brand. We protect it, promote it and ensure that the university will continue to benefit from it for years to come.
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CAMPUS ENTERPRISES
DID YOU KNOW? The trademark licensing program at NC State began in 1982-83. The first year’s total royalties were $91,806. Today’s annual royalties are more than $1.4 million. Trademark licensing royalties have funded $12 million dollars in scholarships and endowment since its inception. We work with more than 350 commercial licensees and review more than 6,500 designs annually that incorporate NC State trademarks.
CONNECT WITH US!
Administrative Services I 2721 Sullivan Drive
trademarks.ncsu.edu
919.515.2146
trademarks@ncsu.edu
/Wolfpackfans
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CAMPUS ENTERPRISES
KEY CONTACTS
Dr. Dan Adams Associate Vice Chancellor 919.513.2524
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CAMPUS ENTERPRISES
Randy Lait Senior Director Hospitality Services 919.515.6347
Scott Button Rave! Events 919.515.8948
Jennifer Gilmore Marketing and Communication 919.513.3017
Teri Hellman Wolf Xpress Print & Copy 919.513.7142
Jeff Halliburton NC State Stores 919.515.3817
Tim Hogan Rich Lombardi NC State Student Centers State of the Art 919.515.1090 919.513.6017
Shawn Hoch NC State Dining 919.515.7854
Katie Price Executive Assistant 919.513.1732
Advisory Boards and Standing Committees Student Centers Board of Directors President: usc-bod-president@ncsu.edu Mike Smith Wolfpack One Card 919.515.6348
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Chip Watson Lonnie Poole Golf Course 919.833.3338
CAMPUS ENTERPRISES
Gregg Zarnstorff Trademark Licensing 919.515.2146
Bookstore Committee committees.provost.ncsu.edu/bookstores Dining Committee committees.provost.ncsu.edu/dining
CAMPUS ENTERPRISES
A division of the Office of Finance and Administration Administrative Services I 2721 Sullivan Drive campusenterprises.ncsu.edu