MEASURING PERFORMANCE 2019 RESULTS STRATEGY 1 – SUPPORTING OUR CLIENTS IN DEVELOPING AND MAINTAINING SUSTAINABLE, RESILIENT, COST-EFFECTIVE WATER AND WASTEWATER SYSTEMS DRIVING SUSTAINABILITY THROUGH ASSET MANAGEMENT GOAL •
YEAR-END RESULTS
Help clients to develop comprehensive water and wastewater infrastructure asset management plans, ensuring the longterm sustainability of their systems
PERFORMANCE MEASURES •
Asset management training provided to all OCWA operations staff by the end of 2019
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Asset management tools and solutions that meet provincial asset management requirements and help clients transition from age-based asset management to evidence-based asset management planning implemented for municipal clients, generating total revenue of $500,000 by 2021
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9-hour introductory online asset management course rolled-out to all OCWA staff; 86% of staff had completed the course as of the end of 2019
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Development of more comprehensive asset management training for staff directly responsible for the sale and delivery of asset management services underway, for roll-out in 2020
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Asset Stewardship Quality Management System (ASQMS) Framework developed and tested in two pilot facilities
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Asset Management business plan and sales strategy developed
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Moving forward with delivering Asset Management services to clients; $165,000 in revenue generated to date as of the end of 2019
