1 CANARY WHARF - IT’S ALL HERE
2 YOUR FEEDBACK
3 FOOTFALL
4 CORE TRADING HOURS
5 RETAIL HELPDESK
6 SECURITY
7 MARKETING STRATEGY
8 DEMOGRAPHICS
9 LOCAL MARKETING OPPORTUNITIES
10 SUMMER EVENTS
11 CANARY WHARF APP
12 SUSTAINABILITY
13 THE FELIX PROJECT
Total footfall for 2022 reached approximately 54m - the highest annual total in Canary Wharf’s history and reflects the transformation that has taken place to make Canary Wharf one of the UK’s most sustainable, mixed-use neighbourhoods
CWG is a sustainable developer with over 16.5 acres of parks, waterside gardens and boardwalks. A new, unique partnership with Eden Project to support our Sustainability strategy and reimagine our public realm
Improved connections and more activation of the docks in and surrounding Canary Wharf. New sports and leisure activities include Open Water Swimming, GoBoat, Padel Tennis, Paddleboarding and competitive gaming
Served by the Elizabeth line, Jubilee line, DLR and Thames Clipper by Uber. Direct service from Canary Wharf to Heathrow in 45 minutes
Over 30 new restaurants with many more to come, alongside an extensive and diverse retail, services and amenity provision. Tribe Hotel now open at Wood Wharf and Locke Living in 2024
Two new primary schools, one new nursery, UCL School of Management and In2Sports centre
2,368 apartments complete with 3,500+ in development pipeline
Home to a new globally unique centre for cutting edge life sciences from 2026
A destination defined by culture with the UK’s largest free outdoor art collection with over 100 pieces and an events programme that includes over 100 events each year
Installation of green walls, steps and living pillars completed in 2022. Further transformational changes to achieve increased greening, biodiversity, accessibility, activation and engagement with the docks in and surrounding the Estate in partnership with Eden Project
20M SF
of sustainably certified space completed
Designing out waste and keeping products in use for as long as possible. First commercial centre to achieve Plastic Free Communities status
9M+
single-use plastic items eliminated or recycled
16.5 ACRES of parks, gardens and waterside promenades
First commercial district to set a collective Science Based Target and following our Net Zero Carbon Pathway
CWG IS A SUSTAINABLE DEVELOPER WITH 20M SF OF CERTIFIED SPACE COMPLETED
100% electricity purchased from renewable sources since 2012
ZERO WASTE to landfill in managed areas since 2009
NET ZERO CARBON
targeting net zero carbon by 2030
FSC CERTIFIED
all wood from sustainable forests
10,000 PLANTS added to the Estate in 2021
A NEW PARTNERSHIP WITH THE WORLD-RENOWNED, AWARD-WINNING EDEN PROJECT
Eden Project will support and inform
Partnering on our extensive public spaces with enhancements to our waterways and public realm
within the Estate and the creation of a green spine through the centre of Canary Wharf
ESTABLISH A BLUEPRINT FOR URBAN SPACES WHERE PEOPLE CAN LIVE AND WORK IN HARMONY WITH NATURE
TRANSFORMATION OF THE DOCKS IN AND AROUND CANARY WHARF TO IMPROVE CONNECTIVITY TO THE WATER WITH FLOATING PONTOONS, PERFORMANCE SPACES, GARDEN ISLANDS AND WATERSIDE BOARDWALKS
SPORTS AND LEISURE AMENITIES INCLUDE SWIMMING, GOBOAT PADEL TENNIS & PADDLEBOARDING
OVER 30 NEW RESTAURANTS WITH MORE TO COME, ALONGSIDE AN EXTENSIVE AND DIVERSE RETAIL, SERVICES AND AMENITY PROVISION
Dishoom 15 Water Street
Wood Wharf Nursery, 8 Park Drive
TRIBE Hotel, 15 Water Street
Blacklock, Frobisher Passage
Fairgame Fishermans Walk
The Qube - Recording, Podcast & Photography Studio 20 Water Street Aesop, Cabot Place
Platform, Crossrail Place
Wood Wharf Vets, Wood Wharf
Bread & Truffle, Canada Place
Third Space Wood Wharf, 15 Water Street
Coco Di Mama, Cabot Place Padel Tennis, Bank Street Park
Fish Game by Roberto Costa, 20 Water Street
Morrisons Daily, Wood Wharf
912 for sale apartments
1,137 apartments to rent by Vertus
319 intermediate & affordable rent
3,500 + apartments in the pipeline
- NUMBER OF STORES IN REGION
- YOUR RANKING IN REGION
- SALES YEAR–TO–DATE
% UP, % DOWN
- PERFORMANCE AGAINST TARGET YEAR–TO–DATE
% UP, % DOWN
18 – 28 JANUARY 2023
+850K PEOPLE TO THE ESTATE
TOTAL FOOTFALL= 2,655,494
(+45% VS 2020)
SAT 28 JAN +117% AVERAGE SATURDAY FOOTFALL
- MONITOR BUILDING CONTROL
- PLANNED MAINTENANCE SYSTEMS
- COORDINATION OF IN-STORE WORKS FOR RETAILERS & CONTRACTORS
OPENING TIMES:
MONDAY – FRIDAY: 08:00 – 17:30
AFTER 17:30 & ON WEEKENDS AND BANK HOLIDAYS CALLS ARE DIVERTED TO THE ESTATE CONTROL CENTRE
RETAIL HELPDESK CONTACT: 020 7477 1234
FM.HELPDESK@CANARYWHARF.COM
– 70% OF ALL CRIME IS SHOPLIFTING
– INCREASE IN ANTISOCIAL AND AGGRESSIVE BEHAVIOUR
– 76% POLICE RESPONSE TO CALLS
– 411 OPERATIONAL SECURITY RESPONSES
• 71 (17%) WERE DIRECTLY RELATED TO LICENSED PREMISES
• AVERAGE OF 25 MINUTES SPENT AT EACH
– National Threat Level remains at Substantial
– Likely from groups aligned to the climate change movement
–
Low sophistication methods most likely
• Harder to spot and therefore harder to stop
– Martyn’s Law, Terrorism (Protection Premises)
draft bill – Published on the 2nd May
• Will place a legal obligation on those responsible for PALs to consider the security and protection from terrorist incidents
– Protest most likely against companies investing in fossil fuels
–
XR April Rebellion (The Big One)
21st to 24th April
– FESTIVAL14 (26TH TO 30TH JULY)
– CONTINUE TO DEPLOY RESOURCES
INTELLIGENTLY
– NIGHT TIME ECONOMY STRATEGY
– SAFEGUARDING VULNERABLE
INDIVIDUALS
– WOMAN’S SAFETY INITIATIVES
• COLLABORATION WITH THE WALKSAFE APP
• ONE CANADA SQUARE DESIGNATED A ‘SAFE SPACE’
• ANGEL BEACONS
- PREMIUM RETAIL & LEISURE DESTINATION
- HIGHLY CONSIDERED TENANT MIX
- TARGETED TO THE URBAN PROSPEROUS
- EXTRAORDINARY ENVIRONMENT, UNLIKE ANY OTHER
THE CAMPAIGN WILL BE SPLIT INTO 2 TIERS:
STRATEGIC TIER
– CONSUMER DEMOGRAPHIC SURVEY WITH CACI
– BRAND ADVERTISEMENT CAMPAIGN
• GENERATES AWARENESS
• COMMUNICATES QUALITY, SCALE & DIVERSITY
• TARGETED TO URBAN PROSPEROUS
TACTICAL TIER
– ACTIVATIONS THAT SEEK TO INFLUENCE
TARGET CONSUMER BEHAVIOUR
– ENCOURAGE VISITS & ENGAGEMENT
– INCREASE DWELL TIME & SPEND
– PROMOTE LOYALTY
POTENTIAL REACH: 5,621,000
ABC1 LONDONERS
EMAIL MARKETING: 71K
– WEBSITE
– OWNED MEDIA & SOCIAL CHANNELS
– EVENTS
71K SUBSCRIBERS
56.6K+ FOLLOWERS
#CANARYWHARF 1M
40.5K+ SUBSCRIBERS
35.3+ FOLLOWERS
#CANARYWHARF 192.5M+
- ANALYSIS OF SPEND & LOCATION DATA
- PROVIDES GREATER UNDERSTANDING
- AIDS EFFECTIVE TARGETING
- IDENTIFIES: CATCHMENT, VISITOR PROFILE, GENDER, AGE, DWELL TIME & SPEND
STRONG RETAIL & LEISURE DESTINATION IN LONDON CATCHMENT SPANS
THE MAJORITY OF EAST LONDON SITS WITHIN THE TOP 2% OF CENTRES UK WIDE
£800+ MILLION SPEND POTENTIAL
2.9 MILLION Catchment and worker population by 2024*
84% working age population (18-54) in primary catchment
2ND GREATEST working population spend potential in the UK
TOP 2% OF ALL UK CENTRES
on the basis of residential retail spend in the UK
1 MILLION sq ft
127,500 sq ft in the pipeline
Source: CACI
CONSUMERS ARE SPENDING MORE
AVERAGE TRANSACTION VALUE
AVERAGE TRIP VALUE
AVERAGE TRANSACTION VALUE
DIGITAL
OOH ADVERTISING
DISCOVER CANARY WHARF DIGITAL PUBLICATION
BRAND PARTNERSHIPS
RETAIL EVENTS
POP-UP ACTIVATIONS
WINDOW DISPLAY CASES
WINDOW DISPLAY CASES
DISPLAY PLINTHS
– INCREASE FOOTFALL, CONSUMER SPEND & DWELL TIME
– GENERATE AWARENESS OF THE OVERALL OFFER
– ENGAGE WITH NEW & EXISTING CONSUMERS
– ADD VALUE
– A SERIES OF FREE EVENTS, TARGETING THE OFFICE COMMUNITY
– EVENTS INCLUDE WORKSHOPS, WORKOUTS AND CLASSES
– EVENTS SO FAR HAVE INCLUDED:
• THIRD SPACE ALFRESCO YOGA
• CARAVAN COFFEE MASTERCLASS
• GALLIO PIZZA MASTERCLASS
• ELECTRIC SHUFFLE EXPERIENCE
PARTICIPANTS FROM
THURSDAY 28 SEPTEMBER – SUNDAY 1 OCTOBER
–
PROMOTIONAL FASHION AND FOODIE WEEKEND
PROMOTING CANARY WHARFS FULL AND DIVERSE
RETAIL OFFERING
–
LONDON WIDE BRAND PARTNERSHIP TO BE CONFIRMED
– DIGITAL & PRINT COMMS CAMPAIGN
THE UK’S LARGEST FREE OUTDOOR
ART COLLECTION WITH OVER 110+ PIECES AND AN ANNUAL EVENTS
PROGRAMME THAT INCLUDES OVER 100 EVENTS
FESTIVAL14
SUMMER SCREENS
MOVIE NIGHTS
FAMILY FILMS
LUNCH MARKETS
COMEDY NIGHTS
LIVE MUSIC
IMMERSIVE THEATRE
EDUCATION & CRAFT WORKSHOPS
PRIDE
DRAGON BOAT RACING
WELLNESS CLASSES
DANCING CITY
SPORTS SCREENINGS
BASKETBALL
MINIGOLF X CRAIG & KARL
PING PONG
NUMBER OF USERS: 20K+
TOTAL APP VIEWS: 185,000+
PEAK USAGE TIMES: 8AM & 11AM
CONNECT WITH OUR CANARY WHARF COMMUNITY TO RECEIVE EXCLUSIVE OFFERS & PROMOTIONS, AND ACCESS EVERYTHING YOU NEED TO KNOW ABOUT CANARY WHARF
HAWKSMOOR WAITROSE
AMAZON FRESH
FAIRGAME WAHACA BLACKLOCK
PATTY & BUN DISHOOM
Segmented push notifications for major retailer offers and giveaways have been extremely popular
A NEW SECTION ON THE APP FOR RETAILERS
SUBMITTING SALES DATA – 1ST JUNE 2023
SEE THE TOP PERFORMING DEALS AND CONTENT
EXCLUSIVE DISCOUNTS FOR RETAILERS
FOOTFALL DATA AND INSIGHTS
HEALTH AND SAFETY INFORMATION
We have identified three focus areas for our Sustainability Strategy:
Tackling our emissions throughout our value chain, including our direct operations onsite and our indirect emissions through our supply chain, tenants and customers.
Support nature to develop places where people can live and work in harmony with nature.
Reducing waste throughout our operations and creating a circular economy where nothing is wasted, materials are kept in circulation at their highest level for as long as possible.
Science-based targets (SBTs) are a set of goals developed by a business to provide it with a clear route to reduce greenhouse gas emissions. An emissions reduction target is defined as ‘science-based’ if it is developed in line with the scale of reductions required to keep global warming below 2C from pre-industrial levels.
65% ABSOLUTE TARGET
Absolute Scope 1, 2 and 3 emissions reduction from downstream leased assets by 2030 from a 2017 baseline
SUPPLIER ENGAGEMENT TARGET
60% of our suppliers covering purchased goods and services emissions, will have SBTs by 2025
Improving operational performance of our buildings
– Reduce energy use intensity (EUI) in existing buildings through refurbishment and using design for performance standards in new developments
Supporting tenants in switching to renewable energy
– Engagement with tenants and support in switching to renewable electricity schemes such as Power Purchase Aggreements (PPAs)
Supply chain engagement
– Supporting our supply chain in setting their own Science Based Targets, through workshops and tools like the Supply Chain Sustainability School
ABSOLUTE TARGET: TO REDUCE ABSOLUTE SCOPE 1, 2 AND 3 EMISSIONS FROM DOWNSTREAM LEASED ASSETS BY 65% FROM A 2017 BASELINE
– The type of electricity you procure & your procurement route
– The source of your energy
– Your electricity and gas consumption (kWh)
– 15-year Power Purchasing Agreement, On-shire Windfarm
– Protects against energy price volatility
– Secures a long-term supply of clean, sustainable and affordable energy
– Provides certainty about the source of power
4% RESPONSES
For any further questions please contact sustainability@canarywharf.com
96% NO RESPONSES
The Felix project was founded in 2016, we collect or receive food from over 539 suppliers, we rescue surplus food from across the food industry from farms to supermarkets and all manufacturing in between. This is high-quality, nutritious food, including a high proportion of fresh fruit and vegetables, baked goods, salads, meat and fish.
We have grown from rescuing 6 million meals a year in 2019 to 30 million meals in 2022.
Felix depots are within 5 miles of 70% of London’s food insecurity need
Central London (Green Scheme)
Enfield Depot
Park Royal Depot
Poplar Depot
Poplar Kitchen
Deptford Depot
Green Scheme routes have launched in Canary Wharf and we are looking for more food retailers to get involved.
Point-to-point redistribution – opportunity for surplus food to be delivered immediately to a local organisation by our team of amazing volunteers.
Suitable for regular or ad hoc surplus food supply.
Opportunity for route ownership through our Corporate Green Scheme package.
Online: thefelixproject.org
Instagram & LinkedIn: @thefelixproject
Twitter: @felixprojectuk
Email: supply@thefelixproject.org or fundraising@thefelixproject.org
