Volunteer Voice December 2013

VolunteerVoice News for and about volunteers with Cancer Council NSW

Summer Edition December 2013

Beyond expectations Earlier this year interested volunteers were invited to submit stories beginning with the words “When I started at Cancer Council I never expected…”. The excerpts below are from some of the stories. The full length versions, and the responses of many other volunteers, can be found by visiting Cancer Council’s Volunteer Voice website page: www.cancercouncil.com.au/publications/volunteer-voice/

When I started at When we started at When I started at Cancer Council, I didn’t Cancer Council over ten Cancer Council I never expect to find a “human years ago we volunteered to set expected that it was going connection”.

It was in 2006 in the up stalls on Waverton and to help me, too. Happy faces, oncology room where I found myself Wollstonecraft Railway Stations from sad faces, ones with relief and reading information from Cancer Council 6 to 10am. The staff all look forward to ones with grief – these are what I while awaiting my mother’s turn to receive contributing their time and being part of the have seen in the last three years treatment.

At the time, I thought she’d fight First National teams to look after the as a volunteer in the Cancer to see many more years of remission.

After stations. We have all been touched either Information Centre. losing my mother, grandmother, greatdirectly or indirectly with someone who Carolyn Stewart grandmother to cancer, I recalled my has been affected by cancer, and this is mother’s words as she watched my just another way we feel we can grandmother in palliative care, help make a difference. “one day, it could be me”.

When I started at Mark Smith Michelle Pascua Cancer Council I never I am very proud expected to meet people to be part of Cancer When with the same passion as me.

Council, that is we started at It was a very simple task, yet committed to developing Cancer Council we everyone involved would put in a and delivering projects never expected to little bit of time and a little bit of with a positive and meet such a diverse effort to make a big change. concrete outcome, group of interesting, When Volunteering alongside my making a difference in friendly volunteers.

I started at friends has helped us bond people’s lives.

Cancer Council Rex and Pat together for the same goal.

Christine Bassiri Broadbent I never expected to Irene Luu figure out this was exactly When I started at the area of work I had wanted to The reason that Cancer Council I never be involved in all along. From really drove me to expected to be waitressing two volunteering at Relay For Life, to being part volunteer instead of just days later at a ‘Thank You to of a community of like-minded people, to buying a pen or so on the Volunteers’ evening! I’m now over 18 spreading awareness on fighting back street, is that both my parents months into my volunteering at Cancer against cancer, I love knowing that my died on the same day, one hour Council, and I can’t see myself leaving actions contribute directly to helping apart, and both having cancer. My for a long time, or I’d miss out on those with cancer or those who are mother before she passed away experiences like chatting to people at carers and require support. told me to help fight this the Steyne Hotel whilst signing Jaclyn E. Whelan disease and help others. them up for the upcoming Manly Relay.

Peter Faul Britta Hüttel

www.cancercouncil.com.au | Volunteer Hotline: (02) 9334 1813

Editor: Michael McGennan Feedback and contributions to volunteervoice@nswcc.org.au

VolunteerVoice | Summer2013

Desk Notes

from Volunteer Development Advisor, Meghan Hermann

In September, I attended the National Volunteer Conference in Adelaide.

The two and a half day event covered over 70 discussion topics around the conference themes of Lead, Partner, Build and Sustain. The event brought together Not for Profit organisations, directors, CEOs, volunteer managers, volunteers, policy makers, government officials, corporations, researchers and academics, from across Australia and New Zealand.

One of the most interesting parts of this conference was getting to know how things work in other organisations, as well as listening to speakers from as far away as the United Kingdom. A personal favourite was Debra Allcock Tyler, the CEO of Directory of Social Change, from the UK. Debra brought a fresh look to the not-for-profit sector, including speaking about how we should be relating to for-profit industries, and suggesting that they should be

looking to us (the charity sector) on how to run things, not the other way around. It’s important, Allcock Tyler said, for charities to assert their independence and avoid being fearful of losing funding by standing up to the public and private sectors.

“We must never compromise our ethics and our beliefs.

We must speak up, serve others, and speak for them regardless of the cost to ourselves. Money is the mechanism, not the motive, and it’s what distinguishes us from the private sector,” she said.

“Our job is to serve people. That is all.”

In addition, she also spoke about how volunteering isn’t free, that it takes manpower, training, blood, sweat and tears. Her passion and drive was amazing and a true inspiration.

“We must speak up, serve others, and speak for them...”

Tackling tobacco in the Arabic Community Western Sydney Local Health District, The Australian Arabic Welfare Centre, Western Sydney Medicare Local, Auburn Hospital, Auburn Diversity Services and Cancer Council Greater Western Sydney region have recently been involved in a collaborative project with the Arabic community, aimed at raising awareness of the health risks related to tobacco use and to support members to quit smoking.

The project, established through a grant from NSW Cancer Institute, is specially focused on working with the Arabic community, as while less than 15 per cent of the NSW population smoke, 39 per cent of Arabic men and 29 per cent of Arabic women in NSW smoke.

Aruni Ratnayake, Cancer Council Community Programs Coordinator, also highlights that previous awareness campaigns have struggled to break the language and cultural barriers.

“Exercising tobacco control in linguistically diverse communities is a challenge, and accessibility to information and support is scarce.

2

The Association of Bhanin El-Minieh, Auburn, on World No Tobacco Day, 31 May 2013.

Barbara Perry (back row, fifth from the left), Member of Parliament for Auburn, attended the community event to talk about the harmful effects of cigarettes.

“Informing the community of how harmful tobacco can be, and ensuring this is not lost in translation, is vital in bettering the health of this community, so they can work together in lowering the smoking rate.”

Work so far has been focused on implementing non-smoking policies at the Arabic centre, educating the community about the health risks related to tobacco use, informing the community of the quit smoking support group, and providing free

Nicotine Replacement therapy and access to the Arabic quitline.

The project team produced a brochure, Say No to cigarettes, Yes you can, which won the 2013 NSW Multicultural Health communication award.

Please contact Community Programs Coordinator, Aruni Ratnayake on (02) 9354 2006 or arunir@nswcc.org.au if you would like to support Cancer Council NSW’s effort on tackling tobacco issues.

VolunteerVoice | Summer2013

Following the journey As part of a continuing series, here’s Jan’s story from Aboriginal Cancer Journeys, stories of kinship, hope and survival. The complete collection of all these stories can be downloaded from www.cancercouncil.com.au/1904/aboriginal-health/living-withcancer-3/ Information is really important The cancer I have is a squamous cell carcinoma in my right lung.

It’s slow growing and I’m terminal.

I was diagnosed when I was 47.

The doctors told me the cancer was cigarette-related.

Diagnosis By the time I was diagnosed, the cancer was inoperable. They told me, then walked out of the room!

I went home thinking, “Is that it?”.

I was shocked. From diagnosis, I didn’t know what was happening.

Treatment A month later, I started treatment, radiotherapy and chemo. The doctors never explained what they wanted these treatments to do.

Side effects After chemo I was sick. I couldn’t sit up. I didn’t eat or drink for three days. I had to go back to hospital.

When I started my next course of chemo, I was weaker and sicker than before.

They don’t tell you how demoralising it is having treatment, or about the depression, and that your family is going to have that too. I was also in a lot of pain.

After treatment The doctors told me the chemo wasn’t working and they could only treat the symptoms of the disease.

I only go back to the hospital for respiratory problems.

When they told me they couldn’t help me, I was suicidal. I was that bad.

It would have been much quicker to have died then.

Other therapies I have a lot of fruit and vegetable juices.

I’ve also tried some herbs. I felt that they did a lot of good for me.

Family At first my family wasn’t really there for me. I felt unimportant, unloved. That didn’t help. Since then, I’ve realised they weren’t there because they didn’t know how to be, they were afraid, they didn’t understand. But they love me very much. My mother and daughter have helped so much.

“You need doctors and nurses to explain the treatment available and the steps to take. It’s important to find out about complementary medicines because of how much good they can do. If I’d known earlier what I know now, I would have come out better”

Cancer information You need doctors and nurses to explain the treatment available and the steps to take. It’s important to find out about complementary medicines because of how much good they can do. If I’d known earlier what I know now, I would have come out better.

Words of wisdom Don’t smoke! And we need information early on so that mentally we can prepare our bodies for where they have to be.

More information Helpline 13 11 20 Cancer Council’s information and support service.

Lifeline 13 11 14 24-hour free telephone counselling service.

Beyondblue 1300 22 4636 Information and referral to services for depression and anxiety.

Artwork by Georgina Altona (Kamilaroi People).

3

VolunteerVoice | Summer2013

Update

from CEO, Jim L’Estrange Great work takes place at Cancer Council every single day. Every day we are able to bring a fresh perspective or learning to improve the lives of cancer patients and find new ways to work with the community to help beat cancer.

When I joined, I knew that Cancer Council excelled in areas like cancer research and patient support and held outstanding events like Daffodil Day and Relay for Life which I’ve been involved in. But there was so much I didn’t know; such as the partnerships we’ve developed with Aboriginal and CALD communities, our ability to advocate on cancer issues, or the far-reaching networks of our regional and rural offices to name just a few.

I was also amazed by the dedication and capacity of our volunteers. The passion and energy of the metro and

regional volunteers is inspiring and I thank you for your contribution.

To make sure volunteers continue to be valued at Cancer Council, we have refreshed the Volunteer Strategic Plan first developed in early 2012. This revised plan will help us improve and enhance the way staff and volunteers work together, ensure a safe working environment based on Work Health and Safety standards and most importantly provide a great working experience for all volunteers. (For a copy of the Volunteer Strategic Plan, email megsh@nswcc.org.au) We’ve already rolled out some of these strategies such as new Volunteer Coordinator roles in the regions and will introduce other initiatives over the coming months. I hope that this strategic focus will help us collaborate more, so that together we can help beat cancer.

“The passion and energy of the metro and regional volunteers is inspiring...”

Camp CanAct, developing skills Forty-five passionate and dedicated community advocate leaders from across NSW spent the first Friday and Saturday of last August sequestered away in Mary McKillop Place in North Sydney.

With different backgrounds and ages, with different reasons for caring about cancer and being part of the CanAct Community, they shared a determination to continue contributing to the cancer cause. Some present had been leaders in past organising efforts to deliver smoke-free outdoor legislation, increased funding for bowel cancer screening, or better car parking for cancer patients at local treatment centres. Joined by volunteers in current Cancer Council activities such as Relay For Life, or other fundraising, all looking to extend their commitment through community organising.

Advocates from North West region.

4

The purpose of Camp CanAct? To develop skills in community organising. To make the most of our peoplepower to create a world where cancer patients receive the care and treatment they need, and where politicians take cancer prevention seriously.

The two-day focus was not so much on understanding cancer policy or problems, but on how to build a social movement. To learn how to invite other people to join in creating change. Participants explored the five key leadership practices in community organising – story, structure, relationships, strategy and action.

Visit http://canact.com.au/ or email marionc@nswcc.org.au or carolyng@nswcc.org.au for more information about becoming an advocate and community leader for Cancer Council NSW.

Cat McPherson, Cancer Action Advocate.

CanAct Community Members.

Supportalk is a community of people affected by cancer you can connect with online, by phone or in person. It means there’s always someone to share your experience with, for as long as you need to talk.

Call 13 11 20 or visit supportalk.com.au

We have all the time you need to talk about cancer.

cancerconnections.com.au

Cancer Connect

Cancer Connections is a moderated peer-support community for people affected by cancer – a place for people affected by cancer, partners, family, friends, young adults and survivors to share stories, discuss tips and experiences, meet and connect with others and find, give and receive support.

Cancer Connect is one to one telephone peer support for people experiencing a newly diagnosed cancer, undertaking treatment or commencing their survivorship journey. Support is provided by a person who has recovered from a similar cancer experience and is a specially trained Cancer Connect peer support volunteer supported by health professionals.

Telephone Support Groups Telephone support groups offer support and information to adults affected by cancer, including patients, their families and carers.

Community Support Groups Support groups provide a safe place for people affected by cancer to come together. We can help connect you to local support groups in your area.

VolunteerVoice | Summer2013

From the Understanding Cancer series

Emotions and Cancer Most people never expect to be told that they have cancer.

It is often difficult to take in the diagnosis immediately. There are many reasons for this shock: cancer is a serious disease, and most people feel afraid and unsure about treatment, side effects and the likely impact on family and work.

Cancer can also feel like a threat to your way of life. You may wonder if you will be the same person as before, if you will be able to do the things you usually do and if your relationships will change.

Some mornings I would wake up feeling like I didn’t even want to get out of bed...

But once I got started, that feeling would kind of lift and things would seem okay.

It’s natural to react this way to a difficult and serious situation. The following list includes common feelings that you may have: • Fear – It’s frightening to hear you have cancer. Most people cope better when they know what to expect.

• Anger – You may feel angry with health care professionals, your God, or even yourself if you think you may have contributed to the cancer or a delay in diagnosis.

• Disbelief – You may have trouble accepting that you have cancer, especially if you don’t feel sick. It may take time to accept the diagnosis.

• Sadness – It is natural for a person with cancer to feel sad. Talk to your doctor if you have continual feelings of sadness, and feel sleepy and unmotivated – you may be clinically depressed.

• Guilt – It is common to look for a cause of cancer.

While some people blame themselves, no-one deserves to get cancer.

• Loneliness – It’s natural to feel that nobody understands what you’re going through. You might feel lonely and isolated if your family and friends have trouble dealing with cancer, or if you are too sick to work or socialise with others and enjoy your usual activities.

• Loss of control – Being told you have cancer can be overwhelming and make you feel as though you are losing control of your life.

• Distress – Many people, including carers and family members, experience high levels of emotional suffering as a direct result of a cancer diagnosis.

• Worry – Feeling worried about the future might make it hard to sleep at night or concentrate during the day.

6

Coping with cancer Most of us have different ways of coping with difficult situations. How you cope depends on the type of situation you are facing, your personality, upbringing, role models and what has worked in the past. For example, some people want to be distracted, while others want to talk things through to try to make sense of what is happening.

Some strategies, such as avoiding the problem entirely, self blame, alcohol and drug use, overeating and gambling, are unhelpful if they are used too much. However, there are more healthy ways to cope with cancer.

Think of ways of coping as tools in your toolbox. Different jobs generally need different tools. It’s helpful to consider several strategies or ‘tools’ for coping. If one method doesn’t work, you can try another strategy.

Tools to help you cope • Gather information – There is a lot of information to take in, which can leave you feeling confused about what to do.

Getting organised and prioritising what you need to know may make you feel more in control.

• Look after yourself – There are several ways to nurture yourself and reduce your physical and emotional stress, such as eating well, being active and staying connected with family and friends.

• Consider complementary therapies – Therapies like massage or counselling may increase your sense of control over what is happening and help maintain your wellbeing.

• Try helpful thinking – Learning how to deal with difficult, unbalanced or unrealistic thoughts can help you cope with stress.

• Make decisions – You will probably be faced with many choices, such as what to do about your finances. Taking your time with decisions and getting some expert advice might make the decision-making process easier.

VolunteerVoice | Summer2013

Telling others how you feel Sharing news of your diagnosis can be difficult. You may feel uncomfortable talking about personal matters, or unsure how family and friends will react. You might want to protect your loved ones, but sharing the news can bring you closer together. Sharing your anxiety and fear may also help you feel stronger.

If you already communicate well with certain family members or friends, develop this bond. You may find that talking about cancer is not as difficult as you had first thought. Sometimes you may feel that nobody understands what you’re going through. At a time when you need support, try not to shut others out.

Using an emotions thermometer An emotions thermometer is a simple tool that allows you to show how you’re feeling every day. You can make one yourself and if you have kids, ask them to help.

•

I’m

reat

I need a

hug

g ling fee

today I feel

Helpline consultants can post you a free copy of our Emotions and Cancer booklet, or you can download it from www. cancercouncil.com.au

Emotions and Cancer A guide for people with cancer, their families and friends

Coping with cancer

www.cancercouncil.com.au

We have good friends and a great community who will support me and make sure the kids feel secure. I just needed to step back and see the possibilities.

Getting help and support Many people still find it hard to ask for and accept help.

However, when you are facing the extra demands of cancer, your support network can make a big difference.

It’s a good idea to let people know what they can do to help and allow them to choose activities that match their abilities. For example, you may want someone to do your shopping, help keep others informed, or drop off your kids or grandkids off at school.

ha pp

•

In

d

m so

e • I’m tired • pac I’ m s e

y

ee

Decide on the feelings you want on the thermometer, for example, stress, fear, anger or sadness. Put it up in a place where everyone can see it, such as the fridge. Attach a pointer (like a magnet) that can be moved each day to indicate how you are feeling.

If you need support or want to talk about how you are feeling, you can also call Cancer Council Helpline 13 11 20 to talk to a qualified cancer health professional.

Family and friends may feel helpless and shut out if they are not allowed to provide support and assistance.

Letting others share in your care may allow them to feel useful and supportive. It is also worth remembering that the more supporters you have, the smaller the load on any one individual.

This information is an extract from the Emotions and Cancer booklet, which is part of Understanding Cancer, a series of more than 50 resources for people with cancer, their families and friends. The series provides easy-to-read information about specific types of cancer, treatments, and emotional and practical issues. It also includes audio-visual materials that can be downloaded or streamed online at www.cancercouncil.com.au/publications/understanding-cancer-book. Publications can also be ordered online or from the Cancer Council Helpline 13 11 20.

Coping with cancer

7

VolunteerVoice | Summer2013

A harmonious relationship Since the opening this year of the new North West Cancer Centre (NWCC) a harmonious relationship has been forged between Hunter New England Health staff and our Cancer Council Information Centre Volunteers. Not only have our dedicated volunteers been servicing the Cancer Council Information Centre, but they are also acting as ‘concierge’ for patients visiting the centre (pictured right). They are the first person to meet and greet patients, carers and visitors, when they walk through the door.

“It is very comforting for patients and carers to be greeted by a friendly face to escort them to their appointments, or provide them with any other assistance they may need, whether it be directions, information and support, a cuppa, or just a listening ear,” says Jane Sweeney (pictured above), Accommodation Manager for Cancer Council NSW. “It has been a great way for our Cancer Council NSW Volunteers to raise the profile of our Information Centre and offer support for the 300 patients and carers of our region who walk through the centre’s door each week,” Jane says.

Paul Gorrick (pictured above right), Cancer Council NSW Volunteer who works one morning a week at the Centre says, “Our main role as volunteers at the Northwest Cancer Centre is to be a welcoming face to patients and carers when they attend their appointments, whether it is their first or return visits. Many have travelled long distances. A first visit can be daunting, so small

“Our main role as volunteers at the Northwest Cancer Centre is to be a welcoming face to patients and carers when they attend their appointments, whether it is their first or return visits. Many have travelled long distances” things like letting people know they are at the right place, where to go for their appointment, and that dedicated parking is available are all important.

“We also provide information ranging from directions to facilities in Tamworth, letting people know about the purpose built on-site accommodation known as Inala House, and linking people with Cancer Council through their many publications and 13 11 20 help and information line.

“It is a privilege to be part of the new Northwest Cancer Centre.”

Confirming this service has also been a great help to the Hunter New England Health staff that work at the North West Cancer Centre, Renee Bourne, Radiation Administration Officer says, “Having a friendly supportive individual as the concierge at NWCC is an invaluable asset. It puts an anxious patient at ease by having some guidance on where to go, someone who they can ask if they need anything, and someone to have a friendly chat with. We are grateful for the efforts.”

Hepatitis B Positive Program 80 per cent of primary liver cancer is caused by viral hepatitis. Liver cancer rates continue to grow in Australia. Are you at risk? www.hepbpositive.com.au

8

VolunteerVoice | Summer2013

Two stalwarts for Cancer Council Chair of the Northern NSW Regional Advocacy Network, MP Liaison Officer, a volunteer Speaker, as well as an event volunteer for Pink Ribbon, Daffodil Days and Relay For Life when required...

One would assume that all of these roles, plus the Community Representative position on several planning committees for the Lismore Base Hospital, would be done by a team of people, but you’d be wrong.

Kerrie Gray (pictured above) from Alstonville individually performs all of these roles and performs them very well.

Kerrie worked in Agricultural Laboratories for three and a half decades, and was a carer for her elderly mother for many years. She has also been a volunteer with Red Cross First Aid Teams and Emergency Services for over 30 years. What sparked Kerrie’s ambition to volunteer for Cancer Council was her personal experience with cancer, the involvement and exposure to other patients, and her survival.

“After my treatment for cancer I decided that cancer patients needed a voice and that I could do that with Cancer Council.”

Kerrie is involved in advocacy work with local politicians as well as speaking to groups about her own experience with cancer and the work of Cancer Council.

What she loves most is “meeting people and helping cancer patients get information that helps them to make their journey with cancer as easy as possible.”

To read more of Kerrie’s story, visit www.cancercouncil. com.au/publications/volunteer-voice/

Hunter and Central Coast Region trailblazer Helen Mather (pictured left) has led a Daffodil Day team of volunteers for nine years, and volunteered on sites for 14 years.

She has a team of knitters who make daffodil inspired tea cosies.

Along with a range of other goodies, Helen raffles these off in a beautiful hamper on Daffodil Day. “Daffodil Day is such a great event to be involved in, there are so many dedicated volunteers that give up their time and all come together on the same day to make it happen.

We always have such a fun day. This year we dressed up as bumble bees. Last year we had yellow wigs. Over the years we’ve dressed up in yellow masks, makeup, accessories, and even Super Dougal. It’s great to see the support of the local community on Daffodil Day. It really is such a fun day, and something I love being a part of.

“I started volunteering in 1999, at a time when my father was very ill. He passed away in 2000 from cancer. The following year I ran a fundraiser to shave my head and raised over $2,000. It wasn’t until I did this and was treated differently by strangers that I understood in a small way how people that have cancer feel. Since then I have wanted to raise as much awareness and funds as I could for cancer treatment and support.

“I take an album of my father to my site each year in remembrance. People stop to talk about their experience too, we have a chat and a hug, and it’s nice to be able to share these things with other people. I have referred people to the Cancer Council Helpline for support and more information, and also really encourage people to get involved by volunteering too.”

@

9

VolunteerVoice | Summer2013

Your individual legacy to continue our shared fight Our vision at Cancer Council NSW is to see cancer defeated.

It will be realised when lives are not cut short nor the quality of life diminished by cancer. Through our research discoveries, Cancer Council has contributed to the ever-declining number of cancer deaths in our state over the past 20 years.

Thanks to the support of our Daffodil Circle members, Cancer Council NSW has helped save an extra 2,300 patients annually, lives that would have been lost back in 1980. In fact, survival rates have increased by some 18 per cent in the last two decades alone.

By including Cancer Council NSW in your Will, as a benefactor you become a member of the Daffodil Circle.

You will receive invitations to premium events and have the opportunity to hear from some of the country’s leading experts on cancer and meet others who, like you, support the work of Cancer Council NSW. Your decision will bring the defeat of cancer closer for your children, your grandchildren and for future generations. Could there be a greater legacy?

Bequests contribute approximately 25 per cent of Cancer Council NSW total funding. Our work can only continue having a major impact on reducing cancer and improving outcomes for patients facing the disease, with the help of the extraordinarily generous members of the Daffodil Circle who choose to remember Cancer Council NSW in their Will.

If you have included Cancer Council NSW in your Will, or you plan to, please let us know by email bequests@nswcc.org.au or phone 1300 780 113.

We would like the opportunity to thank you and inform you of developments. Your support will provide peace of mind in knowing that we can keep up the fight against cancer well into the future.

Your decision will bring the defeat of cancer closer for your children, your grandchildren and for future generations.

Could there be a greater legacy?

10

On Monday 17 June, Daffodil Circle held a private screening of Baz Lurhmann’s The Great Gatsby for members and their guests at the Hayden Orpheum Picture Palace in Cremorne. The evening saw an unprecedented number of Daffodil Circle members participate in the event. The Hayden Orpheum Picture Palace, speaker Dr David Simar, a Chief Investigator on the Helping childhood cancer survivors thrive research study, JohnMa.com.au and FoodzbyML, generously lent their support to make the evening a very special event. Many wonderful staff and volunteers donated their time to look after all our guests on an enjoyable evening for members of the Daffodil Circle.

VolunteerVoice | Summer2013

Tobacco retail survey Your efforts, your results Late last year, over 160 volunteers participated in Cancer Council’s uncovering the true state of tobacco retailing in NSW. Collecting data on 1,739 retailers across NSW in just two months was a mammoth challenge – and made possible only because of volunteers and our CanAct Community.

Together we have: • Completed he first widespread testing of the NSW Government’s

regulatory scheme for tobacco retailers. We now know the system is failing and some retailers are breaking the law.

• Collected data that shows which retailers sell tobacco, and which have stopped, so we also know the Government’s list is highly inaccurate.

• Uncovered the variation in cigarette pricing across the state, and the sad reality that where smokers live, and their socio-economic status,

affects how much smokers pay (or don’t pay).

Our new research estimates that there are 9,597 tobacco retail outlets in NSW – five times as many places to buy tobacco as places to buy prescription medications!

Visit www.CanAct.com.au/tobaccoretail to read the research and find out more about how you can get involved in the campaign.

Good food, healthy living Sarah Piazza (pictured right) is focused on the big picture of reducing cancer, by educating people to lead healthier lives. A qualified nurse, Sarah decided she wanted to help prevent disease, and so returned to the University of Sydney where she is currently completing her Masters in Nutrition and Dietetics.

As part of her study, Sarah is working on a research project around fast food for Cancer Council’s Health Services Division. This is the second time Sarah has volunteered with us, having spent six weeks working here earlier this year.

“I am really keen to be part of an organisation that works so hard for disease prevention of any kind,” Sarah says.

“It’s great to volunteer for such a pioneering organisation.”

Sarah’s research aims to show the effects of junk food on the rates of overweight and obese Australians.

“We hope to help people make better food choices, and thus start to reduce these rates and subsequently reduce cancer rates. I am really passionate about disease prevention, and creating awareness for the importance of good nutrition to help people to live better, healthier lives,” she says.

“I like that I can contribute something to a project, even in a small way, that may one day really go towards improving people’s lives. Most importantly I have met some great people at Cancer Council, and have been really welcomed.

“It is great being part of an organisation like Cancer Council NSW that does independent research, and develops initiatives to make Australians healthy and happy.”

11

VolunteerVoice | Summer2013

Central and Southern Sydney Local News

Ride with Pride An incredible volunteer, Daniel Strazdins (right), assisted Cancer Council NSW with organising a fantastic community fundraising event, Ride with Pride.

Now in its second year, Ride with Pride is a fun-filled seven day horse-riding adventure that takes place on 5,500 scenic acres at Canyonleigh. This year’s event was held 19-26 October, to raise $75,000 towards transportation and accommodation for rural cancer patients. Daniel joined us earlier this year, and was an incredible driving force with the event. ”I wanted to get involved with Cancer Council on an event that spanned over a few days, as it helps to build the community on a more engaging level.

Having friends and family who have suffered cancer, this is a disease that I can relate to, so I feel much more engaged in my work with Cancer Council because of it.

“It has been a pretty significant learning experience as a volunteer. The team atmosphere in the office is fantastic, which I have discovered is crucial in creating good work. It is also really important to have the end goal firmly in sight to ensure success of the project.”

Visit www.cancercouncil.com.au/ publications/volunteer-voice/ to read more of this story online.

12

Multicultural committee The 2013 Eastern Suburbs Relay For Life Committee (pictured right), with eighteen members from a wide range of nationalities, including Irish, American, German, Canadian, Czechoslovakian and Australian, was truly representative of the people living in their local community.

Now in its fifth year, the committee brought their many talents and skills together to breathe new life into the Eastern Suburbs Relay, introducing innovative exciting social and fundraising events, such as the Ritz Randwick Movie Fundraiser, the Relay Banquet Dinner, and their own version of the Harlem Shake! (visit: http://www.youtube.com/watch?v=T pY0dtDyO3c&feature=youtu.be) “The Committee fully embraced this year’s Harmony Day with a themed meeting,” said Becky Banfill, Community Relations Coordinator.

“They each brought a dish from their country, with a variety of dumplings, pies, pretzels, and many more delicious delights, sharing stories on each item and what it meant to them.”

Held on 18 and 19 May, over 50 teams and 500 participants joined in the Eastern Suburbs Relay, making it a huge success, and together raised an incredible $152,000 for Cancer Council NSW.

Sutherland Shire Relay ramps up Since its inception in 2002, the Sutherland Shire Relay For Life has raised over $4,000,000. For many years it has been the largest Relay in NSW, thanks to all the incredible work of the organising committee, many of who have been volunteering with Relay for more than five years. The next Relay will be held in May 2014, and is expected to attract 225 teams, 200 survivors and carers, and raise $650,000 for Cancer Council NSW. Visitors and participants can expect the 2014 Relay to be a wonderful weekend with something for everyone! Big stage, live music, great food, rides and games for the kids. So much to do, and yet these are just the side shows, for Relay For Life is a celebration of life, a time to remember those lost, and an opportunity to Fight Back against cancer. Relay is where HOPE lives.

VolunteerVoice | Summer2013

Greater Western Sydney Local News

Josh McKeown, fundraising superstar Eight year old Joshua McKeown has grown into a superstar after raising more then $21,000 for Cancer Council NSW. Joshua (pictured right with his dad) began his campaign after his world changed during Christmas 2011, when his fire-fighter father, Tim, was diagnosed with throat cancer.

With the East Hills community behind him, he held a head-shave fundraiser to support his father and to give back to Cancer Council.

“As a family it has been very stressful and very hard, especially for Dad,” Joshua said.

He held the fundraiser early April at the Panania Diggers Club. Since then he’s been invited to both 2GB and the 2Dayfm Kyle and Jackie O Show to speak about how he wants to support his dad and create awareness for cancer.

Kyle Sandilands and Jackie O, the staff at Professionals Padstow, supporters on the internet and local businesses, all backed Joshua’s campaign. To top off Joshua’s success, he was nominated by his local paper for a Pride of Australia Award in the Young Leader category. Mum Debra Thomson said the family was very proud of Joshua.

“He took this on at eight years old, all by himself,” she says.

In March Joshua and his mother set a goal to raise $1,000, but have since raised an amazing $21,010! “Maybe it can help a family just like mine, and maybe save lives,” said Josh.

East Hills State MP Glenn Brookes congratulated Joshua, saying, “At eight years of age, no matter how much money Joshua raised, this little fellow has done his father proud.”

To become a local hero like Joshua please visit http://doyourthing.com.au to register your fundraiser.

A continuing commitment to beating cancer Tracy Tsang is passionate about supporting the community to achieve a better state of health.

Tracy (pictured right) first connected with Cancer Council NSW when she volunteered as a facilitator in our successful SunSmart Blitz program, and continued volunteering in the research division team.

“I have a passion for cancer related work and believe in the work Cancer Council NSW does.”

To further her advocacy of public health, Tracy has completed a Bachelor of Applied Science, followed by a Master of Public Health at the University of Sydney.

After graduating, and volunteering in the research division team, Tracy

applied for the project assistant position at Cancer Council Australia.

“By coincidence, there was a position available at Cancer Council Australia, which I then applied for, went to an interview, and got the job.”

Tracy enjoys the opportunity to contribute to the work Cancer Council NSW does to beat cancer. Personally, she understands the affects of cancer.

“My grandma in Hong Kong passed away in April, due to pancreatic cancer.” Tracy observes, “The great thing about Cancer Council is that it doesn’t favour just one type of cancer, or a type of funding.”

“Cancer Council NSW covers a broad range of work ranging from research, health promotion and advocacy.”

Regularly check online at www.cancercouncil.com.au/ get-involved/volunteer-for-us/ and www.cancercouncil.com. au/about-us/work-with-us/ for volunteering and employment opportunities at Cancer Council NSW.

13

VolunteerVoice | Summer2013

Hunter Central Coast Local News

Great CCAN expectations Enthusiastic committee members affirmed their ongoing involvement The first meeting of the re-established Central Coast Cancer Advocacy Network (CCAN) was held on 6 August 2013. Nine local community people attended, along with Cancer Council representatives, Carolyn Grenville (Advocacy Development & Networks Officer), Sandra Shorrock (Community Programs Coordinator), and Murray McLachlan (Policy and Advocacy Coordinator).

Each bringing a unique perspective to cancer, either from ‘history’ as a patient or carer, the community members present were enthusiastic about the re-establishment of a CAN presence on the Central Coast, and committed to ongoing involvement.

Carolyn Grenville provided an overview of Cancer Council NSW, its purpose, operation and funding, and detailed a number of our campaigns, including sun protection, and retail tobacco. A photo was taken of CAN members who ‘took the pledge’ to be included in the social media communication elements of the retail tobacco campaign.

The meeting identified what specific cancer-related issues each attendee felt could be worked on by the CAN. At its next meeting, held on 17 September, the group decided to

Left to right: Murray McLachlan, Adele Miller, Stephen Lipshus, Collette Oram, Rosemarie Hawke, Felicity Hancock, Robyn Dennis and Valerie Guilfoyle.

focus its activities on getting information resources into medical facilities around the Central Coast; navigation for cancer patients and their support networks to local community support services – what there is and how to make these links; and tackling tobacco fightback activity at Relay For Life.

Reconciliation is Sam’s motivation Bridging the gap between the idea of reconciliation and the act was the motivation behind a morning tea hosted

by Singleton Office Intern, Samantha Willock. “My main aim was to get people in the community to think about how they can be a part of the reconciliation process,” she said.

through Central Queensland University, and as part of the subject Reconciliation in the workplace and community, she chose to host a morning tea to spread the word.

“I believe there is a huge misconception that we cannot do anything, but there are so many ways we can get involved.”

She said she kept the session brief, outlining exactly what reconciliation entails, where to obtain greater knowledge about the history and culture of Aboriginal and Torres Strait Islander people, and practical ways of getting involved.

Sam (pictured left with Singleton Mayor, John Martin, OAM) is completing a Bachelor of Health Promotion externally

“I spoke specifically about Cancer Council’s Reconciliation Action plan as one way of getting involved,” Sam said.

“I believe there is a huge misconception that we cannot do anything, but there are so many ways we can get involved” 14

VolunteerVoice | Summer2013

Northern NSW Local News

Pink hits the highway When his wife was diagnosed with breast cancer, truck driver Peter Gough wanted to help make a difference.

Having seen a Pink Ribbon Ride in Port Macquarie, when motorbike enthusiasts dressed themselves and their bikes in pink to go on a Sunday morning fundraising drive, he decided that Coffs Harbour could do just as well. So he held a Pink Ribbon Ride on 3 November when the 53 participants in the Ride helped raise over $4,000.

In a novel way to raise awareness of the event, he had the Cancer Council NSW community supporter logo and Pink Ribbon Ride logo engraved on the back of his truck (pictured right).

Wherever he was in the country he promoted the event and talked to other truck drivers about the way Pink Ribbon Day helps those diagnosed with breast cancer.

The ride started in Coffs and travelled west into the stunning scenery of the Nymboida Valley for a quick lemonade at the Coaching Inn, where the Museum of Interesting Things displays costumes and props from Hollywood movies, including Gladiator, Robin Hood, Master And Commander and many more.

The ride then headed off again to end up back at the Coffs golf club for a BBQ lunch. Peter worked very hard in his free time to bring the event together, and we can’t thank him enough!

When his wife was diagnosed with breast cancer, truck driver Peter Gough wanted to help make a difference...over $4,000 was raised from the Pink Ribbon Ride and a Pink High Tea held the week before

Volunteer Profile

Kate McLennan is a volunteer extraordinaire. She runs her own business from home, has two young children, but she still finds time to volunteer for Cancer Council NSW. She took on the role of Media and Marketing Coordinator for Coffs Harbour Relay For Life, held in May, and did a wonderful job promoting the Relay through print media and on Facebook. She was also a gem, along with the rest of the committee, when the Relay had to be relocated the day before the event due to a freak flood.

Kate McLennan with her children, Riley and Amelie.

Along with the Relay Chair and a few other members, Kate spent the day on the telephone ringing caterers and team captains to let them know that the event had been relocated and reorganised.

She was constantly updating Facebook

to keep people informed of what was happening, and replying to messages from concerned participants. Kate and the other committee members’ effort paid off with a very successful Relay that ran smoothly in an underground car park and raised just over $140,000!

Kate is also Secretary of the Dancing With Coffs Coast Stars committee, and has helped secure ‘stars’ for the event. The event is a not-to-bemissed gala night on the Coffs Harbour social calendar. Kate has great networks in the community that she uses to the event’s advantage! She is passionate about Cancer Council’s cause, and when she says she will do something you can guarantee she will!

15

VolunteerVoice | Summer2013

Northern Sydney Local News

Ambassadors Program The Northern Sydney Region piloted a speakers program called the Ambassadors Program in 2012.

perfect opportunity for these Ambassadors to be introduced to our community.

This was established by the Community Programs Coordinator at the time, Lauren McAlister. The program involves members of the community who have had first hand experience with cancer, either as a Survivor or Carer, sharing their stories with the community to increase awareness.

Due to its success, other Regions of Cancer Council NSW are now looking at implementing the program.

So far this program has been very successful. Throughout August and September the Northern Sydney Regional office was busy briefing and training four new speakers to join the program.

October being one of the busiest times for requests for speakers, this was the

The program involves members of the community who have had first hand experience with cancer, either as a Survivor or Carer, sharing their stories with the community to increase awareness

Manly Relay For Life

Suzanne Hayles, one of our Ambassadors, and also a Manly local, sharing her story at the Survivors and Carers afternoon tea at the 2013 Manly Relay For Life.

7 September 2013

In line with the theme of Expectations, our second annual Manly Relay For Life was eagerly anticipated after last year’s first ever Manly Relay smashed their projected $80,000 to raise over $209,000.

This year many of the same committee members returned to keep up the momentum from 2012, including the Mayor of Manly, Jean Hay. At the time of writing, late September, the Manly Relay Committee have raised a fantastic $125,000, with that figure still rising. There were over 600 participants on the day, including many Survivors and Carers from the Northern Beaches area.

The event was a huge success, and the vibe from the Manly locals and schools such as St Paul’s Forest High and Stella Maris was one of united community and dedicated support.

This committee was led by Ian McDougall in his second year as chair, and it would be fair to say that he pulled together a great committee to collaboratively put on a superb event. We are looking forward to year three!

Thank you to everyone involved.

16

Back row, left to right: Brett Tarlington, Rob James, Adam Keam, Samantha McCourt, Nadean Harvey, John Cunningham, Ian McDougall, Michelle Tarlington and Moyara Desideri. Front row, left to right: Conor Tarlington, Jono Coombs and Dave McCahery.

...last year’s first ever Manly Relay smashed their projected $80,000 to raise over $209,000

VolunteerVoice | Summer2013

Southern NSW Local News

Kindy to Uni for Healthy Eating

Educate, inform, encourage Georgia Swinton (pictured below, right), interning in Media and Marketing at the Wollongong Office, had no idea she could make such a huge impact within her community.

Her role is to educate and provide information about Cancer Council NSW’s local programs to Relay For Life participants, and to encourage people to get involved.

Jessica Hawkins (left) with Laura Turner.

Laura Turner, Jessica Hawkins, Sophie Bennett and Verity Bone are the Southern volunteers Eat it to Beat it (EI2BI) ‘dream team of dedicated University of Wollongong Public Health Students’. Promoting healthy lifestyle choices motivates them to make a difference, to passionately pursue securing schools in the Illawarra and Shoalhaven areas to deliver Eat it to Beat it presentations.

The EI2BI presentations will educate parents attending kindergarten orientation nights on the best way to pack a healthy school lunch, and will also provide them with resources to assist in making healthy lifestyle choices. With nine schools already confirmed, the ‘dream team’ are well on their way to a successful EI2BI campaign throughout 2013.

“It’s a great opportunity to be able to put in to practise what I’m learning at Uni. To know I’m making a difference is a really good feeling. I’m looking forward to the presentations. I expect to be a little nervous, but I know it will be a lot of fun.”

Laura Turner, EI2BI Volunteer

“I’m really enjoying seeing what it’s like to work in a team, and am getting some great experience and confirmation of what I’d like to do when I leave Uni.” Jessica Hawkins, EI2BI Volunteer.

“I feel like I’m really making a difference by providing local information to local people about the effectiveness and reach of Cancer Council NSW’s programs,” Georgia says.

capturing valuable community feedback on it.

“This whole experience has well and truly exceeded my expectations. I’ve interned at other places before, but have never been given so much role diversity and freedom of expression and creativity. I am learning so many new skills which I will have forever, and which will also have a huge impact on my employability in the future. I’m absolutely loving it here!”

Designing engaging and informative emails, updating the webpage with information on local programs, Georgia is also developing a ‘post event’ survey with the aim of

Fabulous fashion fun For Tammy Johnston and Belinda Lamb, Cancer Council NSW Community Programs Coordinators’ ‘Girls Night In’, appropriately named Frocks & Frills, 100 plus people attended to help raise over $4,000 for women’s cancers.

Held at Austinmer Surf Club (pictured right), the room was elaborately decorated with all things pink by volunteers from the Wollongong Office. Guest speakers Dr Samantha Thomas, Associate Professor from University of Wollongong; Sarah Little, Breastscreen nurse; and Amanda Ryan, founder of Bachhara Clothing and inspirational speaker, set the tone for a night about beating cancer, but never giving up on the joy of living.

parade organised by Miss World finalist Jessica Pinkerton.

Frilly fashion by local clothing boutiques Plume, Liiluu Clothing, and Bachhara, featured in a fashion

“It was you beaut, absolutely tremendous. Best women’s event I’ve ever been to!” said Tina Hunt.

17

VolunteerVoice | Summer2013

Western NSW Local News

Before Dubbo’s Relay For Life on 21 September, Karen Isbester told us tonguein-cheek that “the safari theme, I love a good dress-up”, inspired her to join the Dubbo Relay For Life organising team.

Asked if cancer has touched someone close to her, Karen observed, “Yes, but unfortunately I think you would struggle to find someone who hasn’t.”

To Karen, Relay For Life is such an important event for the Dubbo community because “It’s important for the community to get together to support each other and organisations that are trying to make a difference.

Up The Guts

Photo by Mark Jesser, The Border Mail.

Volunteer Profile

for cancer research Recently a group of like-minded motorcyclists, who ride both road and dirt bikes throughout the Border region, decided that they would challenge themselves and ride up the centre of Australia from Albury to Adelaide, travelling through all mainland states and territories, approximately 11,000km.

With one in two Australians being diagnosed with some form of cancer by the age of 85, the group decided the ride was the perfect opportunity to raise vital funds for Cancer Council NSW. As such the name Up The Guts was conceived as a comical link to both ovarian and prostate cancer, and to the geographic nature of the ride.

“The overall trip was fantastic,” said Stephen Lynch, one Up The Guts Bike Rider. “Not only were we doing

Left to right: riders Igors Kalnins, Darren Dunn, Lee Wyatt, Genief Cornish, Stephen Lynch, Jason Dawson and Kris Wittig.

something for a fantastic cause, but we were also able to experience how beautiful Australia is, visiting so many sites and varying terrains.

“Our sense of the size of Australia was completely blown out of proportion, and we were blown away by how lovely and helpful Australians are,” said Stephen.

Cancer Council NSW would like to thank the Up The Guts crew for their generosity and support, raising over $5,200 for cancer research.

Thank you to our 2013 Daffodil Day team leaders

“Helping out the committee was great fun, but nothing could top the day! It’s a big picture event at a community level. Everyone can help make a difference.”

Pictured left to right: Fay Burgess, Norman Reasin, Lola Lindon, Barbara Wooden, Eileen Diviny, Fay Grant, Joan Moss and Carolyn Shawe.

Terry Betts, Chair for Orange & District Relay Approximately four years ago Terry Betts joined the Relay For Life committee, “when the Relay was still taking place at Emus. I began by assisting with catering and this is now my first year stepping up to the position of Chair.”

Terry has been touched by cancer. “My sister died after a 14 year battle with breast cancer the day that I was due to begin work in Orange approximately

18

14 years ago. I also had my own battle in 2006.”

Asked about why he’s committed to Relay For Life, Terry responds, “Because my sister has passed away and I have had my own battle with cancer. I have also had many friends who have been touched, and this is just my way of giving something back.”

And his favourite aspect of Relay For Life? “Just one favourite aspect? The

community feeling that you get at Relay, when all sorts of people come together for just one reason, and that is to do something about fighting cancer!

“Everyone is there for the same reason and having fun together, while dealing with something that isn’t fun!”

VolunteerVoice | Summer2013

Recipe Corner

Book reviews

Rhubarb and Pear Crumble

One thing in common edited by Mel Cain The Cancer Chronicles by George Johnson Shadows and Light by Sandra Slatter For all that cancer is a worldwide scourge, every cancer story is unique, touching and personal. Each of these three books repays reading, whether you are a patient, a survivor, a carer, or just someone seeking to better understand what effect cancer has on people’s lives.

Nothing unites us as human beings more than sharing stories, tales that help us understand one another, culturally, ethnically, or across barriers of different generations. But disease is a universal leveler, the one constant for all of us. Stories about confronting cancer, controlling it, defeating it, even losing a battle long and hard fought against it, allow us to better understand what cancer does.

Such stories also inform us what cancer cannot do, what it cannot defeat, what it cannot take away. The struggle to survive, the determination to defy, the battle to beat cancer, all feature in these three books.

Each is highly recommended.

Daffodil Day was a great success, and has set a very high standard for 2014.

Let’s all get together to exceed our best efforts of 2013, and right throughout this coming year continue growing hope for a cancer-free future.

Every year.

www.daffodilday.com.au/volunteer

4 pears peeled, cored and diced 2 cups rhubarb (4 stalks), diced 2 tbs sugar 2 tbs water 2 tbs honey 2 tsp margarine 11/2 cups untoasted muesli 1/2 cup plain flour Preheat oven to 180°C. Place pears, rhubarb, sugar and water in a saucepan, cover and cook for 8-10 minutes until softened.

Spoon fruit into an ovenproof dish.

Combine honey and margarine in a small bowl and microwave on HIGH (100%) for 20 seconds.

In a separate bowl, combine muesli and flour. Stir in honey mixture, mixing until the crumble resembles coarse breadcrumbs. Spread over fruit and bake for 20-30 minutes until golden. Serve hot.

On Friday 25 October this wonderfully inspiring day brought Cancer Council and the wider community together in the fight against women’s cancers.

Raising awareness and funds, Pink Ribbon Day continues to exceed expectations and set new targets.

www.pinkribbonday.com.au/volunteer 19

VolunteerVoice | Summer2013

Events Calendar

North Shore: Gore Hill Oval, St Leonards, 29 March 2014 Shoalhaven: Nowra Showground, Nowra, 29 March 2014

Relays For Life

Walcha: Walcha Showground, 29 March 2014

Queanbeyan: Seiffert Oval, Queanbeyan, 15 February 2014

Find a local Relay here www.relay. cancercouncil.com.au/find

Boggabri: Jubilee Oval, Boggabri, 1 March 2014

Visit www.cancercouncil.com.au/getinvolved/events for more information on Cancer Council’s 2014 events.

Orange & District: Waratahs Sports Ground, Orange, 8 March 2014 Tweed Valley: Cudgen Leagues Club, Kingscliff, 15 March 2014

Star Volunteer

Bathurst & District: Bathurst Showground, 15 March 2014

Help recognise and highlight the amazing work of our volunteers in helping us to defeat cancer.

Nominations for Star Volunteers are currently being accepted at www.cancercouncil.com.au/ starvolunteer

Grafton: McKittrick Park, South Grafton, 22 March Hastings: Stuart Park, Port Macquarie, 22 March 2014 Shellharbour: Albion Park Showground, 22 March 2014 Gosford City: Central Coast Grammar School, 29 March 2014 Dungog: Dungog Showground, Dungog, 29 March 2014

Winners are announced on the first Wednesday of each month.

Visit the Cancer Council NSW website and search ‘Star Volunteer Award’ for more information.

Help us beat cancer Join a research study NOW!

From time to time, Cancer Council conducts research studies on people drawn from the NSW population. These studies range from questionnaire-based surveys, focus groups and interviews to other types of research.

Your help is vital to our research to defeat cancer. By helping us now, you can help us defeat cancer in the future.

Register at www.cancer council. com.au/research/join-aresearch-study or call the special Join a Research Study number, (02) 9334 1398.

Please note: study participants will not necessarily be cancer patients.

Your local Cancer Council contact details

Regional and Rural offices: Hunter & Central Coast Charlestown Regional Office, Unit C1.2, Level 1, Landmark Building, 215 Pacific Hwy, Charlestown NSW 2290 .................................................................................................................................................................................... (02) 4923 0700 Upper Hunter Community Office 69 John St, Singleton 2330 (PO Box 570) ................................................................................................ (02) 6571 2899 Erina Fair Community Office The Hive, Erina Fair, Erina NSW 2250 (PO Box 5102) ................................................................................ (02) 4336 4500 Northern NSW Suites 8 & 9, Level 1, 130 Jonson Street, Byron Bay NSW 2481 .......................................................................................... (02) 6627 0300 Coffs Harbour Office 121 High St, Coffs Harbour NSW 2450 ................................................................................................................................... (02) 6659 8400 Tamworth Office Shop 1, 218 Peel St, Tamworth NSW 2340 (PO Box 1616) ................................................................................................. (02) 6763 0900 Southern NSW Wollongong Regional Office, Suite 7 Ground Floor, iC Enterprise 1, Innovation Campus, Squires Way, North Wollongong NSW 2500 (PO Box 21, Fairy Meadow NSW 2519) ................................... (02) 4223 0200 Bega Community Office Shop 8, Auckland Plaza, 81-83 Auckland St, Bega NSW 2550 (PO Box 772) .................................... (02) 6492 1805 Queanbeyan Community Office Southern NSW Medicare Local, 15 Crawford St, Queanbeyan NSW 2620 (PO Box 1506) ................................................................................................................................................................................................................................................... 0413 886 584 Western NSW Orange Regional Office, 4a/122-124 Kite Street, Orange NSW 2800 (PO Box 1977) .............................................. (02) 6392 0800 Wagga Wagga Office: 1/37 Tompson St, Wagga Wagga NSW 2650 (PO Box 1164) ............................................................................... (02) 6937 2600

CAN3001 12/13

Metro Regions: Central & Southern Sydney 153 Dowling St, Woolloomooloo NSW 2011 (PO Box 572, Kings Cross NSW 1340) ............ (02) 9334 1754 Northern Sydney Crows Nest Regional Office, Level I, 117 Willoughby Rd, Crows Nest NSW 2065 .............................................. (02) 9334 1600 Greater Western Sydney Parramatta Regional Office, Rotary House, 43 Hunter St, Parramatta NSW 2150 (PO Box 3426) .. (02) 9354 2000 Casula Community Office 39 Ingham Drive, Casula NSW 2170 (PO Box 287) ............................................................................................ (02) 9354 2050 Penrith Community Office 114-116 Henry St, Penrith NSW 2750 (PO Box 4379) .................................................................................... (02) 9354 2060 Rouse Hill Community Office Library & Community Building, Level 2, 29 Main St, Rouse Hill, 2155 (PO Box 6112) ....... (02) 9354 2070